TPG Telecom outages and service status in Sunshine Coast, Queensland

Problems in the last 24 hours in Sunshine Coast, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sunshine Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sahil kamboj (@SAHILKAMBOJJ) reported 3 minutes ago

  @TPG_Telecom I made that complaint 3 months ago 2023/01/02177,but I'm still waiting. I lost an exam worth 800$ and took the day off from work and your internet play up speed was 10 Mbps despite my plan was 100mbps. And you still denied to compensate.

• 
  Christopher Ruiz (@Chris_Ruiz777) reported 3 minutes ago

  @TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on

• 
  Just_Some_Bloke (@Just_SumBloke) reported 4 minutes ago

  @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you

• 
  Clint (smokey) Dowdell (@dowdell_clint) reported 4 minutes ago

  @CallofDuty_ANZ do you guys know some ISPs in Australia are giving customers a indirect route to local servers? In my case it's jumped my ping from 30-150 has been for weeks. Not shadow banned not a hardware issue and it's only on call of duty servers. The ISP is @TPG_Telecom

• 
  UnfilteredThoughts (@lunaticindarwin) reported 16 minutes ago

  @TPG_Telecom hey hey. On an internet outage. Been on hold for almost 30 minutes with no indication of length of wait time etc. Do you have average wait time available?

• 
  Surin Sam (@Persian_Lioness) reported 16 minutes ago

  If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

• 
  Roy (@Roy_Redline) reported 17 minutes ago

  @TPG_Telecom what’s this “third-party” BS outage going on in Melbs West? First it was 4am, then 11am now 6pm until it’s resolved!? Not good enough!

• 
  Theo 🛠 (@TheoKyrillidis) reported 18 minutes ago

  @TPG_Telecom you had a planned outage for my area on the 17th, it's the 19th today. NBN website indicates no outage. Please explain. Yes, I've rebooted the modem and reset the NBN.

• 
  Alisa Wortley (@wildsunart) reported 20 minutes ago

  @TPG_Telecom my internet has been down for most of the afternoon today & most of the afternoon yesterday and it's dropping in and out constantly outside of that. Modem and wireless are working. Tried calling but after an hour and 20 minutes on hold gave up.

• 
  Dan ⭐️⭐️ (@SydneyNiner) reported 20 minutes ago

  My fellow Australians please don’t use @TPG_Telecom our mobile phone service has not worked for nearly 3 weeks - no fix, no response - contact centre is useless - just worked out they’ve been over charging us for 6mth too. Stay away. #ripoff #useless #scammers