TPG Telecom

TPG Telecom Outage Report in Sunshine Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Sunshine Coast, State of Queensland 12/04/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • NeateDavid David Neate (@NeateDavid) reported

    @TPG_Telecom customers out there may have received an email purporting to be from TPG, but it ain't. Wants you to click on hyperlinks to sort out a supposed bank-denied credit card payment. Thanks to TPG support staff for their assistance tonight. Reported to @Scamwatch_gov

  • Pinsty Christy (@Pinsty) reported

    @TPG_Telecom I am overcharged for two bills and have called customer twice. Every time they just said a billing case was created for me and refund would be processed in a week. But I never receive it. It is ridiculous to waste so much time on the call to get the money back.

  • kuinrr asr kuin (@kuinrr) reported

    .@TPG_Telecom wanna fix my net any slower?

  • DaveBotton Dave (@DaveBotton) reported

    @TPG_Telecom Your text message to me in neutral bay says "emergency maintenance" but NBN co page says it's planned. Which is it?

  • Prassad_P Prasad.P (@Prassad_P) reported

    @TPG_Telecom worst customer service. First, sent the modem to the wrong address, it's been over a week still no resolution. Have been told another modem will be sent to the correct address, which hasn't been sent yet. Every time I call them, I get the different message.

  • MoraleSteppers Mr. Morale (@MoraleSteppers) reported

    Do not use @TPG_Telecom TPG internet is beyond a joke! Horrendous Service!

  • mya_saum saumya menon (@mya_saum) reported

    @TPG_Telecom It has been over 16hrs of outage - and no ETR for even when the tech will be at the exchange !!! Wow! What are these Techs doing that they need more than 16hrs to tell u when they can to the exchange!

  • NeonMarquee Neon Marquee (@NeonMarquee) reported

    @TPG_Telecom I have used Skype to call the family landline back in Australia for 15 yrs. I now get an automated TPG recording that I’m not authorized to make that call (TPG is blocking inbound call). No settings, have been changed on either end. This is a TPG problem (not Skype)

  • Tom09517256 Tom (@Tom09517256) reported

    @TPG_Telecom Hi, TPG NBN not working at Hurstville, no network connection internet now. Thx you

  • kuinrr asr kuin (@kuinrr) reported

    Nice @TPG_Telecom said they were gonna fix the net by yesterday and now I have to play finals still on data, thanks for nothing 👍