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TPG Telecom

TPG Telecom Outage Report in Sunshine Coast, Queensland

Why is my TPG Telecom service not working?

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If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Sunshine Coast, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sunshine Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 83% Internet (83%)
  • 7% Phone (7%)
  • 6% Wi-fi (6%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • dennishcyu
    dennishcyu (@dennishcyu) reported

    @TPG_Telecom TPG NBN is down at Wantirna VIC. My tpg user name is dennishyu. Please give me a status update.

  • TwoHalves45
    Will G (@TwoHalves45) reported from Sydney, New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • tommytank79
    FourStroke (@tommytank79) reported

    @TPG_Telecom @mimay1024 You guys make it very difficult to understand what the hell is going on. You’re not taking calls. Your outage service says nationwide issues with a 3rd party provider, nothing specific. NBN is not reporting any service outages. Who is responsible for the issue & who is fixing it?

  • jimmyjack72
    WEAR-A-MASK (@jimmyjack72) reported

    @NBN_Australia or @TPG_Telecom what’s happening in Preston and Thornbury Victoria? Days of patchy service and this morning nothing!?!

  • joolzfashion
    Joolz Fashion (@joolzfashion) reported

    @TPG_Telecom hi Charm, do you guys have an eta yet on a resolution of the current NBN outage in Coburg/Brunswick? We’ve been without internet since about midnight & can’t find an answer on the website.

  • DaizeLi
    DAIZE LI (@DaizeLi) reported

    I had relocated my TPG NBN 100 to a new property, TPG check the new location and promised me download and upload speed will be the same as 100/40. However they're just lying to customer!After the NBN installed, upload speed ONLY 18! Where the f is your promised? @TPG_Telecom

  • tommytank79
    FourStroke (@tommytank79) reported

    @TPG_Telecom please tell me if I’m impacted by the ‘outage’ and when I can expect services to be restored?

  • DeborahTobias
    Deborah Tobias (@DeborahTobias) reported

    @TPG_Telecom very poor & disappointing customer service. A telco that can’t transfer calls internally & cuts you off. Don’t sign non-tech savvy elderly to TPG. Perhaps the Telecoms Ombudsman can help

  • moratufernando
    Stephen P Fernando (@moratufernando) reported

    @TPG_Telecom nbn connection is not functioning, Cannonvale QLD (4802). Technical helpline says 1/2 wait to answer a call !!!. Need problems addressed faster than that. What are my options?

  • Roberto_ROC181
    Rob181 Easts🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@Roberto_ROC181) reported

    It’s 1:03 pm. it’s been 3hrs that my internet has stopped working. @TPG_Telecom says on their website that NBN HFC customers may experience problems with internet due to unplanned outage categorised as CRITICAL! @NBN site says ‘All good at my address.’ Who’s telling porkies(lies)