TPG Telecom Outage Report in Sunshine Coast, State of Queensland

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Full Outage Map

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (20%)

3. 

   Phone (15%)

4. 

   E-mail (4%)

5. 

   Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• Peter Lazaro (@plazaro63) reported 2 minutes ago

  @TPG_Telecom I am in Willoughby and my NBN is down since the storm. Any reported outage?

• DC (@DCAU7) reported 3 minutes ago

  @TPG_Telecom Except, they aren’t. TPG escalated it to the NBN Co, NBN Co have escalated it to a third party. I was told they won’t look at it until the 11th. The problem started at 2 PM (ish) yesterday and affects others as well. If they look at it on Monday, that will be 5 days down.

• clybes (@howtoleaveamark) reported 3 minutes ago

  @mswebbau @TPG_Telecom I've been having issues as well and was told that engineers would look into it and respond but nothing! In getting in trouble at work.. Fix this immediately please

• Andrew (@AndrewDG05) reported 3 minutes ago

  @TPG_Telecom Where did I find tpg username or customer I’d

• Al Bendall (@AlBendall) reported 4 minutes ago

  @TPG_Telecom Unfortunately your app doesn't reflect this nor did you contact me. I've now spent the better part of today chasing this up. A crap customer experience? Absolutely!! The 'active connection' you mentioned is not my concern, and furthermore with iiNet - a company YOU OWN!!

• Paul Ostens (@paulostens) reported 4 minutes ago

  @TPG_Telecom guys, our internet speed has crashed again. Please help.

• Kenny (@KennyBob38) reported 5 minutes ago

  @TPG_Telecom just sent you a DM in regards to your customer service and account specialist teams making promies they haven't kept. Just lies and broken promises. Disgusting way to treat customers. No.1 in Australia??????

• DC (@DCAU7) reported 7 minutes ago

  @TPG_Telecom As an example, I was told earlier today that the problem was resolved yesterday. It was not. Whoever decided that it was resolved did not speak to me. Instead, the escalation process was delayed (again). This has happened previously as well, and was raised with the ombudsman.

• Renata (@itsrenatak) reported 7 minutes ago

  @TPG_Telecom my issue was fixed and the NBN technician had to fix issues with my line outside. My speed is now better. Thank goodness I can now work at home.

• clybes (@howtoleaveamark) reported 7 minutes ago

  @mswebbau @TPG_Telecom And I'm on the phone with @Aussie_BB coz 3 days of NBN dropouts is not quality service. I suggest other Melbourne users suffering the same issue follow my lead.