Telstra

Telstra Outage Report in Charles Darwin, Northern Territory

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Charles Darwin, Northern Territory

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Charles Darwin, Northern Territory 01/02/2026 08:50

January 02: Problems at Telstra

Telstra is having issues since 12:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Charles Darwin, Northern Territory

Latest outage, problems and issue reports in Charles Darwin and nearby locations:

  • fitfrequency Patrick Stephensen (@fitfrequency) reported from Darwin, Northern Territory

    @Telstra can’t make calls in Darwin. What’s the outage?

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice

  • jcjobau James O'Brien 🏳️‍🌈 (@jcjobau) reported from Darwin, Northern Territory

    @SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it

  • A2Bourne Andrew Bourne (@A2Bourne) reported from Darwin, Northern Territory

    @Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra And yes. I did look there. It said no outage.

  • Malarndirri19 Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory

    @Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage

  • Malarndirri19 Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory

    It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.

  • delan82 Delan Adikari (@delan82) reported from Darwin, Northern Territory

    Ive switched from Telstra to Optus...hopefully no issues

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    @AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GrundyFC Daniel Grundmann (@GrundyFC) reported

    @Telstra when are you not experiencing long waiting times! 3 weeks now with problems and I have to hold for 2 hours. Moving on. Your service is a disgrace. Ciao

  • wendyhalperin2 wendyrh1 (@wendyhalperin2) reported

    @Telstra Telstra, another NBN outage in Bellevue Hill??? From Sunday to Tuesday & still no internet? When will this stop? 4 years of NBN and regular outages with no TV or landline! Not good enough..

  • NickyWill100 Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported from Sydney, State of New South Wales

    @Telstra I don’t know. I am in the same position as yesterday. I don’t know if the issue is resolved

  • SarahTtheWriter Sarah Thomas (@SarahTtheWriter) reported

    Hey @Telstra @TelcoOmbudsman I have just spent an hour on the phone trying to get a 90-year-old neighbour and Telstra customer sorted with a switch to the NBN (I was with her, but I also have permission to speak to people about her account). 1/6

  • Corns1945 SDW (@Corns1945) reported

    @Telstra I need help connecting our nbn!!! I’m now left without an internet service after following the instructions! I can’t phone & talk to a human so this makes it even more frustrating! Your online app support is no help either!! Why make everything so difficult 😣

  • Sukhpre31347241 Sukhpreet Singh Maan (@Sukhpre31347241) reported

    @Telstra Hi their i think nobody on ur coustmer service desk please check i tried to get in touch whole day #CustomerService

  • NickyWill100 Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported from Sydney, State of New South Wales

    @Telstra I will wait until tomorrow I can’t spend any more time on this today. I am completely ground down by months of Telstra miscommunication and misinformation from different parts of the organisation.

  • NickyWill100 Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported

    @Telstra What specifically can you help me with?

  • Imno_superman_ Pickled Pickle 🍍🍕 (@Imno_superman_) reported

    @hazmatnz They recognise my📱 number as an existing customer lol Bastards 🤨 Though I’m not through Telstra so may not wait so long or longer 😫

  • NEVIE_JOHN NEVILLE MADDEN (@NEVIE_JOHN) reported

    @lucysugerman I have ANDROID, and I'm Quite Happy With It. I've never had a iPhone, or other APPLE Device. The only APPLE Product that I have is iTunes. I use TELSTRA Pre-Paid.