Telstra Outage Report in Charles Darwin, Northern Territory
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SnapBackAU
(@SnapBackAU) reported
@TMFScottP @Telstra You’re NBN service is so poor you require a fallback?
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Brett walter
(@Brettwalter9) reported
@dwillo56 @farms_sanderson @Telstra I’ve just done that and totally agree with you it’s terrible
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Scott Phillips
(@TMFScottP) reported
@MinistaWc @Telstra Gotta say, the social media guys and in-person techs are fantastic. It's just the internal processes and underskilled/underauthorised contact centre that lets Telstra down.
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David Read
(@DavidRead3) reported
@Telstra Hi the automatic system no help. Last month 3 bars of 4G now fall in and out of 3G to 4G with one bar of signal. Munro tower not working either?
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Matthew Bell
(@Matthewbell205) reported
@farms_sanderson @Telstra The signal is almost as useless as the standard Twitter telstra response 👆🏻
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Glynis Rosser 😷💉💉
(@gdrosser) reported
@Telstra I have now been on your hold line listening to awful music for 3 hours, 37 minues. I have DMd your and I have provided the info asked for via your third party msging app and still no one has responded!
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Trevor Burdon
(@trevorburdon) reported
@TMFScottP @MinistaWc @Telstra Not sure any provider is going to forward a new modem without independently verifying it's needed, but surprised the tech is not carrying a replacement. All up you've got access, and rated staff highly. Trust issues in workflow are tricky as they reflect population standards.
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Scott Phillips
(@TMFScottP) reported
(The @Telstra social media team have already helped me order a replacement modem God knows how long that might have taken thru the 'Contact Us' sausage machine of underskilled / underinformed / underauthorised contact team Needs a shake up, because it's letting the side down)
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Centric Esports
(@Centricesp) reported
@Zummberr @Telstra My WiFi is broken
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xNoRetreatx
(@no_retreatx) reported
@Telstra They never admit fault. Your account is just window-dressing, as is Telstra's Customer Service generally. This is your normal, poor-quality service. They haven't improved it in 12 yrs here, despite repeated complaints. Telstra charges a lot for 3rd World speeds. Lift your game.