Telstra Outage Report in Charles Darwin, Northern Territory
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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James O'Brien 🏳️🌈
(@jcjobau) reported
from
Darwin, Northern Territory
@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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𝕋𝕙𝕖 𝕄𝕚𝕟𝕩𝕠𝕘𝕪𝕟𝕚𝕤𝕥™🦇🔞(OG 𝐿𝒶𝒹𝓎 𝒟)
(@LadyDaemontus) reported
@Avigncourt Exactly but explaining that and trying to get that through to them is the nightmare part. Also explaining to them what landline connections are for the modems that Telstra still sends. One lady my uncle spoke to didn’t understand what ******** a landline was.
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Sarah Gillard
(@sarahgilard76) reported
@Telstra I’m a gold status customer and this connection is over 2 years. I was told after three cancellations for a technician it’s been sent to level 2 support? Whatever that is and that someone would call me in 12 hours. That’s after I spent 3 hours on the phone. And no one has called
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Sarah Gillard
(@sarahgilard76) reported
@Telstra Wow well that’s crap. So 3 more days with us not being able to work or do anything that requires internet? No wonder Telstra has such a bad reputation. That’s made me even mader as I was told I could be called the same day. So many lies I’ve been told by customer service
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Fletch
(@Supereng4) reported
I bought ABB at $5 today coz I ****** hate Telstra. Is that bad?
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Sanatana Mishra
(@SanatanaMishra) reported
@DanToose In my experience, far more capable support services who can actually help you configure something if you need it, better international routing setup for gaming (significant difference to some servers between me and a mate on Telstra), generally more upfront about everything.
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DrDrDr09
(@drdrdr09) reported
@KevKellaway The magpies tell me that (i) yes that's a mobile tower above the Centre and (ii) Optus has already turned their service on, Telstra yet to come. The Centre retailers are cheerin' :-)
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Joey 🎭🇦🇺🇳🇱
(@Joey1800callme) reported
@kezcez @Telstra One of the greatest oxymorons….”Telstra customer service”….in fact, they are used as an example of an oxymoron on wiktionary.
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Mel McAndrew
(@farmgrrrl82) reported
@Telstra @danking265 Telstra boosters are a waste of time! I had to get a Yagi & a smart antenna to get service and it still only works half the time. If there's a cloud in the sky forget it.
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💧Leonora Ritter
(@LeonoraRitter) reported
@JordanRasko Telstra kindly advised me I was paying $15 a month for a service I never used. It only took 16 minutes on the phone to have it removed. Now (after a previous bad experience) I await with some anxiety to see if the next bill is correct.
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Joel Pearson
(@joelpearson22) reported
@Telstra Thanks for your response, the issue is when people call me, they can’t hear a dial tone. Carrier settings are up to date so apple says it’s a mobile carrier issue, can you help?