Telstra Outage Report in Charles Darwin, Northern Territory
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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James O'Brien 🏳️🌈
(@jcjobau) reported
from
Darwin, Northern Territory
@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Farrer
(@grdn19) reported
S I called the Tech Support line and there's a 40-minute wait. What's going on, Telstra?
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Pauline
(@MsPaulineMac) reported
Oh, and @telstra I’ve been without internet going on 4 days. This needs to be escalated ASAP! Fix my damned internet!
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Warren
(@bozowasher) reported
@Telstra Oh yeah great. 4 days. Numerous calls. Numerous hang ups, from you. 8 hours on hold. And your useless staff only found out the problem by chance. I thought hey were technology experts? It was only luck that fixed it. If I ran my business like yours, I’d be broke.
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Eddy Saelman
(@Eddy1364) reported
@PhilGould15 @NRLonNine Yes but Telstra let us down!!!?
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Mark O'Meara
(@MarkOMeara) reported
Terrible experience in the @telstra store in Waurn Ponds. They didn't have stock of a Samsung Galaxy 21 so they ordered one in. But when we went to collect it, the price of the plan had increased almost $100 a month, all without warning. Pretty poor service.
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Matt Swannie
(@mattswannie) reported
@JakeNiallTHEAGE @AFL Fine print? Don’t be myopic Jake. Ffs - Colonial / Telstra / Etihad / Marvel has been a goddam financial disaster for the tenants. Created a 2-tier comp between Vic clubs. Saints should never had moved to Seaford but Docklands is the main reason for the debt
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TheOtherDibbler
(@TheOtherDibbler) reported
Dear @Telstra please fix my NBN or at least stop limiting my WiFi speed in punishment for the NBN ******* up. I am running out of phone data and I want to watch TV. Also I have 2600+ Dropbox files to DL onto my work laptop before Thursday. I need my WiFi. I pay enough for it.
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Pauline
(@MsPaulineMac) reported
Also, @telstra I’ve checked to see if they were any outages using the link you provided and it shows that there are no outages in my area. Please send a tech to fix this ongoing problem.
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warpye
(@warpye) reported
@Telstra Think the messaging service is a big fail then and sure leaves a bad impression, eventually resolved but took 4.5 hours in total. It's a terrible experience overall.
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Brad
(@Bradstr01) reported
@Telstra Been a customer of Telstra for 20 years. You know what I won’t be after 9am tomorrow?? A customer of Telstra. That’s 18 mobile accounts my broadband business and Velocity. Nothing since Tuesday. Not good enough.