Telstra Outage Report in Charles Darwin, Northern Territory
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (10%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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sfAnkitJain
(@AnkitJa62832947) reported
Review Telstra Complaint ID 53418897, hear the call records, Three months it took Telstra NBN team to wake up and try to fulfill an NBN order, and your customer care agent "Rolando" is the worst, doesnt want to forward the call to manager despite asked to escalate and transfer
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Linda Connolly
(@LindaConno) reported
@Telstra absolutely appalling customer service. just got told by your "customer service" (sic) operator that she couldn't answer my questions re billing & couldnt tell me WHO I could obtain the answers from. WHAT are you DOING there?
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rachelv
(@vrachelv9) reported
@AllergyWhispers @Telstra I have spent over three hours on the phone with Telstra prepaid this week and none have had a clue. Worst company out and my son is the proud owner of a $1300 brick. Oh can’t use it on home wifi either cos it doesn’t work either (that’s another 6 hours and a tech no show)
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Wayback Bot
(@WaybackBot) reported
Telstra cracks down on decision
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KYLE
(@sphynxmaine) reported
@BaileyEdwards0 Damn well I think I need to call up Telstra haha
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Helen Allen
(@helenashopsnyc) reported
@Telstra I am waiting to have an account issue resolved. I have been asked to stay online and have been waiting for a supervisor to come to the chat for the past 40 minutes.
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Tony Margaritis
(@sthmel) reported
@cindyn Telstra, have my mum on it, no issues
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TheAllergyWhisperer & COVIDshouter
(@AllergyWhispers) reported
@Telstra Harvey, you’re absolutely right about it being no good! But there’s no point in talking about @Telstra support wait times with Telstra staff - because Telstra talks about it and never improves it. So infuriating!
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Tim Winton
(@timmwinto) reported
On hold to Telstra for an hour to get my son blocked from the broadband for making AI versions of my books where everything's normal except I look like a ***** great big lizard, only for them to tell me I havent been a customer for years. How ******** am I supposed to know that!
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robyn andrew
(@ROBUNS) reported
@Telstra Yes they tried to bundle services to allow me a cheaper option I wanted to cancel the service but I would have to repay my iPad in full -$500