Telstra

Telstra Outage Report in Charles Darwin, Northern Territory

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Charles Darwin, Northern Territory

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Charles Darwin, Northern Territory 11/21/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Charles Darwin, Northern Territory

Latest outage, problems and issue reports in Charles Darwin and nearby locations:

  • jcjobau James O'Brien 🏳️‍🌈 (@jcjobau) reported from Darwin, Northern Territory

    @SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.

  • getgavin Gavin McDougall | 麥格文 (@getgavin) reported from Darwin, Northern Territory

    @Telstra Hi Jo. John at Telstra mobile told me this is not true. Said I need to change my plan and pay $33 more to actually make the $5 add on for my watch. So again, back to my original point. So much for "premium" service. Ah well.

  • Malarndirri19 Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory

    @Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.

  • A2Bourne Andrew Bourne (@A2Bourne) reported from Darwin, Northern Territory

    @Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    @AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra And yes. I did look there. It said no outage.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.

  • delan82 Delan Adikari (@delan82) reported from Darwin, Northern Territory

    Ive switched from Telstra to Optus...hopefully no issues

  • fitfrequency Patrick Stephensen (@fitfrequency) reported from Darwin, Northern Territory

    @Telstra can’t make calls in Darwin. What’s the outage?

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..

  • Malarndirri19 Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory

    It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra On the Telstra website it says the opposite. I want to know how I can get an eSim on my plan and if not, how to get an eSim on a prepaid plan and what changes occurs to my current service. Do you mind answering my questions?

  • owl2006 mike (@owl2006) reported

    @Telstra there re internet outages across the whole of the eastern suburbs in sydney yet Telstra still reports no problems do they even have a clue what is going on an incident has been lodged and someone is supposed to@come around tomorrow to investigate

  • aunty_rheenie CoCo St Clair MP (@aunty_rheenie) reported

    @Telstra How dare you, a dishonest corrupt telecommunications network get in on telling people what to do.

  • scoop_id Scoop (@scoop_id) reported

    @Telstra is there someone in Australia who is an Australian, who I can “talk” to about the crappy service I am getting, and the mismanagement of my account.

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra I’ve attempted to contact through your messaging app which contacted me about the previously unresolved issue. I’ve tried again and found the service to be similar. It’s unacceptable to Australians paying premium prices for a service WE used to own.

  • aspientiae aspientiae 🔥💉💉 (@aspientiae) reported

    @Peter_Fitz Great time for Telstra to slow down local services while they do an NBN upgrade. 😕

  • CTRL_ALT_DEL Sam (@CTRL_ALT_DEL) reported from Melbourne, State of Victoria

    I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

  • thejman1980 TheJman1980 (@thejman1980) reported

    @Telstra are you ALWAYS this bad. Was on the phone 45mins and fixed NOTHING

  • Shellesbelles69 Michelle (@Shellesbelles69) reported

    @Telstra @aunty_rheenie Just fix your service

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra Yes, well that’s what I would expect from Telstra. However, the service on the Telstra messaging app is very poor. Experts take ages to respond, encourage you to accept it and some enquires have spanned over a day to resolve. My eSim enquires has been unresolved for two days.