Telstra Outage Report in Charles Darwin, Northern Territory
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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James O'Brien 🏳️🌈
(@jcjobau) reported
from
Darwin, Northern Territory
@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Northex
(@Northexrr) reported
@NBN_Australia Yeah my **** service that you guys won’t fix, Telstra have lodged a thing to fix my internet about 5 times and nothing has been done
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Mazza
(@kav1948mary) reported
@JackieHansard @redruby17 I was told that Govt departments would write or email you so you can ring back on the correct number. We were scammed once by someone claiming to be from Telstra and Telstra told us they never ring customers either.
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Samantha Campbell
(@SammyCampbell0) reported
@Telstra I have contacted you 5 times now and no one is fixing our issue! Send one of your techs to the Mary Kathleen Telstra tower called 4825004 near #MountIsa and fix it! We cannot send an email let alone run our business. Coordinates are (-20.77349, 140.02841) @MountIsaNews
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jennifer willmore
(@ritalingrrl) reported
i remember when telstra had an outage for half a day and as compensation they gave all their customers a day of free unlimited mobile data. anyway @commbank take notes. how about $100 into every account for every hour your services are down??
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Tom Belly Ham
(@Tom_Belly_Ham) reported
@Telstra I just rang 132200 and they answered my question in under 10 seconds. I’ve spent over 3 hours in the app chatting with support. That is disgraceful.
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Jon
(@Jon84652898) reported
@Telstra Seriously Telstra, over 2 years as a customer and just signed up again and the lack of support is staggering. Not happy #regret
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Erin Delahunty
(@della79) reported
@Telstra Thanks for responding. Spent multiple hours on email & bot chat w Telstra & Kayo. Can't send screenshot of (yes) email I have. Been advised it's an issue between the two re billing. But not resolution & the deal is no longer being offered. So I have one choice; pay more per month
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Tom Belly Ham
(@Tom_Belly_Ham) reported
@Telstra How do I do that? I don’t know much about Twitter. I reached out here as your support staff are incapable of telling me whether I need to notify Telstra before moving to a new provider. DO I NEED TO NOTIFY TELSTRA BEFORE MOVING TO A NEW TELCO?
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Dave 🇦🇺
(@Swineton) reported
@MarkP949 @Ricfoxton @marquelawyers Obviously never worked for Telstra
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.