Telstra

Telstra Outage Report in Charles Darwin, Northern Territory

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Charles Darwin, Northern Territory

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Charles Darwin, Northern Territory 12/04/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Charles Darwin, Northern Territory

Latest outage, problems and issue reports in Charles Darwin and nearby locations:

  • jcjobau James O'Brien 🏳️‍🌈 (@jcjobau) reported from Darwin, Northern Territory

    @SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..

  • A2Bourne Andrew Bourne (@A2Bourne) reported from Darwin, Northern Territory

    @Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.

  • getgavin Gavin McDougall | 麥格文 (@getgavin) reported from Darwin, Northern Territory

    @Telstra Hi Jo. John at Telstra mobile told me this is not true. Said I need to change my plan and pay $33 more to actually make the $5 add on for my watch. So again, back to my original point. So much for "premium" service. Ah well.

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    @AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra And yes. I did look there. It said no outage.

  • delan82 Delan Adikari (@delan82) reported from Darwin, Northern Territory

    Ive switched from Telstra to Optus...hopefully no issues

  • fitfrequency Patrick Stephensen (@fitfrequency) reported from Darwin, Northern Territory

    @Telstra can’t make calls in Darwin. What’s the outage?

  • Malarndirri19 Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory

    @Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage

  • Malarndirri19 Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory

    It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • becewing Bec Ewing (@becewing) reported

    @Telstra Thanks will there be a credit to my account for the days that I am unable to use the service?

  • BeVikhy BeVikhy (@BeVikhy) reported

    @Telstra I am experiencing a worst outage since yesterday and i have complained about it 3 times in 28hours and it is just a barring issue and you guys are so inefficient that you couldn’t lift barring even after i paid the whole bill

  • samantha4bs Sam (@samantha4bs) reported

    Please rethink L5 restrictions @marshall_steven! I’m over 38wks pregnant. No landline at home. Accidentally crushed my mobile phone. Can’t find a replacement! @Telstra wouldn’t sell me one outright because I’m not a customer. Other stores were closing + said closed for the week.

  • Maddingly9 clairedaly (@Maddingly9) reported

    Remember back in the day when Obama wore a tan suit & the Telstra network went down for an hour Horrendous news

  • cazjade Caryn Wilson (@cazjade) reported

    @Telstra I also love the fact that I don’t have a working phone service, yet you’re going to get someone to contact me…wait for it …by phone. 😭*slow clap*

  • DianneLawton11 Dianne Lawton (@DianneLawton11) reported

    @Telstra can I'll cancel my bill online or not still.have to go to Telstra

  • CMYKChuffy Chuffy | E12s Pain (@CMYKChuffy) reported

    Thanks for consistently bad service and ****** customer service over the years, Telstra. I can’t wait to be rid of you.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported

    @cazjade @Telstra If @telstra spent a fraction on customer support from what they do on marketing/advertising, (eg: supporting customers over acquiring new ones) current customers would get the service they deserve. It's a flustercluck inside a shartshow. Keep on plugging, tenacity often wins.

  • BeVikhy BeVikhy (@BeVikhy) reported

    @Telstra Why do you ask me to dm and then you start neglecting us This is what i spoke about the worst service providers

  • little_kikki kat (@little_kikki) reported

    Hi @Telstra just wondering whether there was any further information about the internet outage in Greensborough? I.e when will this be resolved?