Telstra Outage Report in Charles Darwin, Northern Territory
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telstra
Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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James O'Brien 🏳️🌈
(@jcjobau) reported
from
Darwin, Northern Territory
@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brenton Coppick
(@BCoppick) reported
@MrKRudd @FinancialReview 20,000 telstra Technicians said just run Fibre to the Home. Telstras AWA's f'd up Network repair work badly so those Techs would speed around getting higher commission wages
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Jake Jeffreys
(@jeffreys_jake) reported
After losing my patience with Optus and there pathetic customer service and their bloody hopeless Yes Optus sight that never could get anything resolved,bought a Telstra sim this week,,,,5hen spent 5 days trying to get it activated on their My Telstra app,still not sorted.
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Glenys Petrie
(@Dem_Adv) reported
@Telstra Hopefully the NBN connection will be fixed. I’ve already spent nearly 3and a half hours on hold with @Telstra (2calls) . I get it might be a complex issue to fix, but please employ #humans. I like many others prefer speaking directly to a #person particularly if it’s complex.
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Ross
(@RossSymons) reported
@Telstra The only thing is to go to a Telstra shop to rectify - no other course of action. As above, with eSIM this does not need to be the case, but the WORST experience has been to get a human being online. I have chatted to both FB and now Twitter, but no one in support available. Sad.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Zoran Kiternas
(@zmk1962) reported
@Telstra IMAP still playing up. Now I'm missing SENT messages. 4 weeks of issues and counting !
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angela rubin
(@angelar68197975) reported
@Telstra I have three or four urgent things that I’m waiting on confirmation…An expensive supermarket order that can’t be confirmed.. & all you say is your trying to fix it..ITS NOT GOOD ENOUGH
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Ophired Australia
(@au_ophired) reported
Australia Jobs Hiring For : TSN Shop Manager - Telstra | AU OPHIRED Employment Type Permanent Closing Date 4 Jan 2023 11:59pm Job Title TSN Shop Manager Job Summary Lead and develop a team to achieve sales and high standards of customer service, ... Apply Job => …
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Zoran Kiternas
(@zmk1962) reported
@Telstra So Telstra keeps tweeting - "This is a known issue and our dedicated faults team are working on this to be fixed, it is a priority on our end to be resolved ASAP" ... but after 4 weeks .. a MONTH .. 1/12 of a year ... how much of a priority is it really ?????