Telstra outages and service status in Charles Darwin, Northern Territory
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Charles Darwin, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 8, 6:58 AM GMT+10.
- Internet (100%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Charles Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Charles Darwin, Northern Territory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Charles Darwin, Northern Territory
The most recent Telstra outage reports came from the following cities: Darwin.
| City | Problem Type | Report Time |
|---|---|---|
 Darwin
|
Internet | 2 days ago |
|
Darwin
|
Phone | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telstra Issues Reports Near Charles Darwin, Northern Territory
Latest outage, problems and issue reports in Charles Darwin and nearby locations:
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Gavin McDougall | 麥格文 (@getgavin) reported from Darwin, Northern Territory@Telstra Hi Jo. John at Telstra mobile told me this is not true. Said I need to change my plan and pay $33 more to actually make the $5 add on for my watch. So again, back to my original point. So much for "premium" service. Ah well.
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Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory@Telstra And yes. I did look there. It said no outage.
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Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern TerritoryReally need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Andrew Bourne (@A2Bourne) reported from Darwin, Northern Territory@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Patrick Stephensen (@fitfrequency) reported from Darwin, Northern Territory@Telstra can’t make calls in Darwin. What’s the outage?
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Delan Adikari (@delan82) reported from Darwin, Northern TerritoryIve switched from Telstra to Optus...hopefully no issues
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Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern TerritoryI have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern Territory@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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James O'Brien 🏳️🌈 (@jcjobau) reported from Darwin, Northern Territory@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Malarndirri McCarthy (@Malarndirri19) reported from Darwin, Northern TerritoryIt is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Fremen Jack (@FremenJack) reported@_Gaffa_ @techAU I feel a bit sorry for Telstra around this one. I don't think most people appreciate how complex telco systems are. Yes, they should be accountable when things fail. But failures WILL happen, occasionally.
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John Lewis. (@johnrlewis1959) reported@heidimur Amazing how she expects compensation from Telstra but has very strict limits (that deny nearly everyone) compensation for tyre damage Jacinta's failure to maintain the roads has caused.
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Pete Repeat (@PeteRepeatAber) reported@EKnightOfficial @AlboMP do you job as PM for a change rather than embarrassing all of us with your puerile behaviour with "Bush Barbie". This Telstra outage (or outages) is/are 100% NOT ACCEPTABLE so YOU need to take change to find the root cause, provide that information ...
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AGC (@AlanGCarter) reported@JacintaAllanMP Dear Jacinta In & of itself, your statement on the Telstra matter makes sense. The problem for you is that you have ****** up so many things, put the state into an absolute mess & become embroiled in so much corruption that you have ZERO integrity to make comment on anything.
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UnNamedBlade (@un_blade) reported@ruicharadrius Telstra had an outage
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Lord of the Dance (@trashyhonky) reportedThe US loses in the soccer then Australia is hit with a Telstra outage. Coincidence or all part of China's grand plan to install Pauline as our next Governor General? Find out in my new weekly podcast of Sean Says Stupid **** to Stupid People
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Lucas | 🇦🇺 (@TheBlackWallaby) reported@JacintaAllanMP The Victorian Government should establish an immediate compensation scheme for V/Line passengers materially affected by the Telstra outage and resulting rail disruption. The scheme should be simple, fast, and based on statutory declaration rather than an adversarial claims process. Passengers should not be required to prove every element of distress with receipts, particularly where people were stranded overnight, unable to access accommodation, unable to get home, or forced to sleep in unsafe or uncomfortable conditions. Under the scheme, affected customers would submit a statutory declaration setting out: their intended V/Line journey; where they were stranded; how long they were delayed; whether they were unable to return home that night; whether they incurred accommodation, food, taxi, rideshare, parking, medical, childcare, missed work, or other reasonable costs; whether they had no safe place to sleep; and any other hardship caused by the disruption. The Government would then assess and pay claims directly to customers, with Telstra subsequently invoiced for the cost of the scheme. Suggested payment structure: All materially affected V/Line passengers should receive an automatic base disruption payment. Passengers stranded for several hours but able to get home the same day should receive a lower fixed amount. Passengers stranded overnight should receive a higher fixed hardship payment. Passengers who had to sleep in a station, on a bench, outdoors, in a vehicle, or in another unsuitable place should receive an additional hardship payment. Reasonable out-of-pocket expenses should be reimbursed on top of the fixed hardship amounts, including hotel costs, meals, taxis, rideshare, parking, childcare, and other necessary costs caused by the disruption. A practical model would be: $100 base payment for any materially affected passenger; $250 additional payment for passengers delayed more than four hours or unable to complete their journey in a reasonable time; $500 additional payment for passengers stranded overnight; $750 additional payment for passengers who had no safe accommodation and had to sleep in a station, public place, car, or other unsuitable location; full reimbursement of reasonable out-of-pocket expenses. This means a passenger who was stranded overnight and slept on a bench in the cold could receive $1,350 plus expenses. That is not excessive. It reflects the seriousness of the failure, the exposure to cold, the lack of food or safe shelter, and the distress of being left without a practical way to get home. The statutory declaration model avoids making vulnerable passengers fight through bureaucracy. False claims would remain punishable under law, but genuine passengers would not be forced to navigate a hostile compensation process. The Government should pay first, recover later. Customers were failed by critical infrastructure. They should not have to wait while Telstra, V/Line, the Government, and regulators argue over liability.
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MassiveMinority (@GiantMinority) reported@QBCCIntegrity @Telstra They haven't given all of the details, but you can get a tier-1 time signal from GNSS, but also your own hosted atomic time source. From what I can understand, the failure was on their NTP distribution layer (stratum 1). So that opens up a range of failure options.
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Derrick W 💔3/15 (@Vox_Dog) reported@Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus
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Ancient Tiger (@TigerAncient) reported@7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.