Telstra outages and service status in Broadwater, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Broadwater, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Broadwater, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Broadwater, New South Wales
The most recent Telstra outage reports came from the following cities: Kurrara.
| City | Problem Type | Report Time |
|---|---|---|
 Kurrara
|
Internet | 24 days ago |
Community Discussion
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Telstra Issues Reports Near Broadwater, New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Briggs (@greg__briggs) reported@disco___cat Have you thought about Aldi? They use Telstra network and way cheaper. Have the kids on them and will probably switch my wife and I across later this year.
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miss_84 (@Miss__84) reported@Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill
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madi ✨ @DAZOTL AN7 SOON (@timepatches) reported@Empty_jr try boost!! it's on the proper telstra network (bc it's owned by them) not the wholesale. i live out bush and am partway thru moving over
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BhagsNStonks (@BhagsNStonks) reported@disco___cat You can use boost mobile which is Telstra though a little cheaper. I'm with Vodafone now and yes you do notice the service drop compared to Telstra
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Trev (@Trev__Says) reported@markbouris That economic vandal **** **** sold our gold reserves, our airports, Telstra & all our revenue producing assets in a fire sale to generate a once off surplus for the weak minded. No gov for 20 years was able to balance a budget because of this criminal He should be in a cell
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****** (@Yarrahbunjyil) reported@AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!
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Tyler Williams (@T__Williams23) reportedTelstra is making me want to gouge my eyes out, two races, including one I was l leading, today on iRacing I and a bunch of people have dropped out because apparently they can't have a working service in 2026. Fix your **** ******* service holy.
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.
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Steve (@Aust2022) reportedWhy is phone reception so poor at @TheAdelaideOval can be a MCG with 80000 or Marvel with 50000 and have phone reception yet Adelaide Oval with 30 to 40k reception is ****. Every since Telstra stopped sponsorship of the plaza.
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Bob Dee (@BobDee12) reported@AugusteReign @belinduhpyne @Ryandally08 Opportunity lost. This is a major problem with privatisation Federal Government owned and operated COR etc Oz was a mixed economy once which gave Oz a high standard of living L/NP wants taxpayers to pay for nuclear. Where are Oz true entrepreneurs? CBA, Telstra, CSL etc etc gone