Telstra outages and service status in Broadwater, New South Wales
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- Telstra generated 0 outage signals in the last 24 hours around Broadwater, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Broadwater, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telstra Issues Reports Near Broadwater, New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the ๐ฉ) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! โBetter qualityโ but absolutely no support
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Cammy โโญโญโญ #MAGA๐ฆ๐บ๐บ๐ฒ (@Cam178) reported from Tweed Heads, New South WalesThe harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales@Telstra no NBN connection and 4G extremely slow at Banora Point
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra The โweb crap loopโ seriously how does it ever help! Firstly what is โcrowd supportโ? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn $tls is a doomed investment entity! Itโs unsustainable to charge a higher price for an inferior product! Telstraโs special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Batโs (@Qldstew) reported from Tweed Heads, New South WalesThe pr dept is manned 24x7 (they will reply quickly) but the help desk doesnโt exist, and u simply canโt get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra $tls is slowly catching on, but wonโt take the inevitable step of shutting down all their โshopsโ and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You canโt charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing wonโt work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra The whole model is screwed! The โinterfaceโ is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! Thatโs why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg donโt have that
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told โoh, it has been through provisioning yetโ and when I ask wtf, silence!
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Batโs (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! Itโs a reconnect! Why no response? Why no customer focus?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny KOโd (@JohnnyKod9) reported@Telstra are you having network problems in Footscray Victoria?
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landman (@hasselljpb) reported@Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!
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Sam (@nursesrock25) reported@Telstra @ABHawks1 @Telstra Iโm having the same problem
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Peter Dewar (@PeterD84508) reported@TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .
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cat ๐๐ต๐ธ๐ฉท (@feedthecath) reported@Flawless_Sports @AFL @Telstra Robey is the worst option of the 4 lol
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Andrew (@andrewrdn463) reportedPeople on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????
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Dead AฬทฬฬฝอฬฌอPฬทฬฬญฬณออ on CompSciFutures (โ/โ/acc) (@CompSciFutures) reported๐ข๐ก ๐ ๐๐ก๐ง๐๐ ๐๐๐จ๐ฆ๐ ๐๐ฌ ๐ง๐๐๐ฆ๐ง๐ฅ๐ ๐๐๐๐๐๐ก๐ ๐ญ๐ฏ๐ฎ๐ฌ๐ฌ๐ฌ ๐ช๐๐๐ก ๐๐ซ๐๐๐๐๐ง๐๐ข๐ก ๐๐ข๐ฅ๐ฃ๐ข๐ฅ๐๐ง๐ ๐๐จ๐๐๐๐๐ก๐ ๐ฆ๐ช๐๐ง๐๐๐๐ข๐๐ฅ๐ ๐๐ฆ ๐๐๐ฆ๐๐ข๐ก๐ก๐๐๐ง๐๐ Re: INC42959519 19-Jun-26 13:36 Call from Telstra faults L2, said will call back after Network Reset & Restart 14:32 Call back from Telstra faults L2, (from outside Australia over 5G - an insecure channel) call took 21 minutes of tautological circular mentally abusive dark reasoning & failure to follow procedures. Refused to escalate "Deprovisioning" of SIM cards unable to make calls to transmit data, demanding "samples" of calls to/from +1-408 by IBM and PARC from Military Classified numbers for over 10 years. Refused to comply with Data Sovereignty rules and to respect the classified nature of the "samples" they were requesting and I refused to provide till I am talking to a suitably qualified person or engineer calling from within Australia. Refused to comply with "Do not talk to computer scientists over insecure channels" rule. I then said "will not escalate till I provide samples", I explained "deprovisioned" is more than enough to escalate and samples to that end have been provided. Call put on mute, stayed silent for 5 mins then other end terminated call. AP
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Peter 2.0 ๐๐ธ (@PeterPeterV20) reported@cyberpunkdingo Yes, Telstra as you mentioned did a signed deal with Infosys. 600 jobs gone, all local IT contracting staff were retrenched. Then they use some onshore workers to run the service but the workers are mainly offshore. NAB also partnered with Accenture this failed miserably.
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Dave Jones (@eevblog) reportedUPDATE: Dodo contacted me and transferred the Telstra number manually. Said it could take two working days. Several hours later my Telstra SIM is now dead and the new Dodo SIM doesn't work. The website just shows "Order in progress". And now it's Friday night.
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SmartyPantsSurfer (@BowllGeoffrey) reported@wtfinawtfworld Imagine how bad its going to be as a Woolies employee dealing with an issue - I find it hard enough getting a reaction at Telstra or the Bank and Im a ******* customer! Woolies board are swamped by Indians and have lost their damned minds to the dei bullshit