Telstra

Telstra Outage Report in Broadwater, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Broadwater, Tweed, State of New South Wales 12/07/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Broadwater, State of New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • sworks262 sworks (@sworks262) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • conserv1951 ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, State of Queensland

    @australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?

  • SparkyDenied ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, State of Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that

  • sacarlin48 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • mebsites Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • thatsachagirl Sacha Bodell (@thatsachagirl) reported from Gold Coast, State of Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity

  • Luppo71 Thepaladin (@Luppo71) reported from Gold Coast, State of Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

  • JuliaBTempler Julia (@JuliaBTempler) reported from Gold Coast, State of Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • RaiZdbyDINGOES Jason (@RaiZdbyDINGOES) reported from Gold Coast, State of Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 8uttersBen Ben Butterfield (@8uttersBen) reported

    @Telstra I currently have a fault with my NBN connection there is an appointment to hopefully get this resolved my issue is not with that but the poor service I have received from your so called valued staff. And long wait times

  • DavidCampbelEsq David Campbell (@DavidCampbelEsq) reported

    @Telstra 3G/4G outage in Cherrybrook?

  • JamesyR1 Jamesy (@JamesyR1) reported

    @Telstra inreresting that after three months of trying to get a resolution Telstra has dropped contact after promising a complaints officer, now they do not respond. The Telecommunications Ombudsman now has given @Telstra 21 days to engage so now 10 days with no followup. Shame

  • fransi1803 Melissa Loew just amazing 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fransi1803) reported

    @Telstra can you tell me why there is still a mobile outage for postcode 3922. I have had no coverage since Sunday.

  • kellyh512 Kelly H 🖤 (@kellyh512) reported

    Hey @Telstra any way to contact you guys about an outage instead of the virtual assistant who can’t bloody help me?!?

  • Lara08509053 Lara (@Lara08509053) reported

    @Telstra what does a human have to do to reach the complaint department? Already spent 4 hours on the phone, sent from agent to agent that ended up with the lovely agent hanging up on me. How can I reach them? Magic lamp?

  • msvkumar Satya V K (@msvkumar) reported

    @Telstra 2/2 Spent 3 days on message app on phone to find my issue is not solved, have to wait for hours to get a response. I paid to unlock fee of $25, your team couldn't find it. My troubles are not over yet with Telstra, restart again morning

  • yarrabear Jason Ball (@yarrabear) reported

    3 day outage and counting for @Telstra small business ADSL. Slack responses using app. Call 132000, call cuts out twice, after 30 mins try calling again, get though auto prompts... BUSY SIGNAL! @elonmusk @SpaceX would you hurry along with that little #starlink thing?

  • theabbybb The Abby B 🐉 (@theabbybb) reported

    @Telstra y so ****??

  • 47Dmac darren 🐊 (@47Dmac) reported

    @telstra what’s the story for post code #6055. Your service has been very average of late. Any chance you can advise me how 2 go about getting better service?