Telstra Outage Report in Broadwater, Tweed, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
||
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
-
jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
-
Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
-
Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
-
Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
-
Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
-
Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
-
Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
-
Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin de Wit
(@kevinjdewit) reported
@Telstra I have full bars but no message or indication it won't work. If I try to ring anyone I just get a call failed. I haven't tried 000 obviously because I don't need them. You have it listed on your website as an outage in my area that wouldn't be fixed until Tues the 8th.
-
Peter Fox 🦊🦘
(@Peter_Fox59) reported
.../2 only to learn @Telstra falsely told TIO our complaint had been resolved. Without checking @TelcoOmbudsman closed our case. By February TIO advised, due to volume of complaints, a case officer cannot be allocated for 'another 7 weeks'! What is going on @PaulFletcherMP?
-
Dan
(@DieselDanJr) reported
@ShelCalopa @Telstra Did you resolve your problem? I’ve got family experiencing a similar problem
-
Kirsty Chivell ♛
(@Kirsty8) reported
Thought I’d call in to a @Telstra shop today to try to resolve this ongoing issue. Despite several aimless staff milling around, was told there’s a 2 hour wait. You’re joking right?
-
Life and Larder
(@lifeandlarder) reported
@Graftontim A lot of our problems rooted in privatization - Telstra, electrical power costs, job search and training, health and Medicare. What have I missed?
-
Peter Fox 🦊🦘
(@Peter_Fox59) reported
@Telstra Ryan I have a plethora of case numbers. On 16 August I was given case No. 17562943 2 Dec case No. 24389681 TIO Complaint No. 2021/12/07070
-
Michael ( Mick) Boltzmann
(@BolzmannMichael) reported
@wilmilGlebe22 @AlboMP Look I have someone who Telsta will take their phone off him because he cant operate an NBN phone and will cut him off unless he jooins. There is your real problem. Trying to communicate with Telstra is impossible. They only have stock answers and play you tapes
-
Kevin de Wit
(@kevinjdewit) reported
@Telstra I am highlighting how dangerous this is. If I have an emergency or anyone in my family has an emergency and needs me there is no way to call me and no way for me to call anyone. The only option I have is to get in my car and drive somewhere else.
-
Graham Jones
(@Geepeejay) reported
5 months after the passing of my father the three "iconic" organisations continue to fail a 90- year old widow in failing health! You think you get one fixed and then "whack" on the back of the head. Shsmr on CBA, Energy Australia and Telstra! They don't care; they don't get it!
-
Esttile
(@esttile1) reported
@Alart99 @Telstra Telstra you don’t seem to understand, Alli hasn’t power, Bridgetown no power, can’t receive DM or txt because internet to them is out, but in the safety of your city office just keep sending those messages & when fire has past,house burnt down, & stock can’t be found maybe txt m