Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (40%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ms D 🌈
(@msdwrites) reported
@DaveSharma Oh Dave, this country would be so much better off if Telstra had never been privatised, this is a stunningly bad take! And don’t think I’ve missed the bit where you routinely slam Hawke/Keating unless it gives you a chance to poke Albo.
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Eric Smith
(@Lazy_Bari_Sax) reported
@erfbeeass I had one earlier. It was "Telstra" claiming that they were going to help me save 30% on my mobile bill. At least that's what I think, as I hung up while they were talking.
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Tareq
(@Twerech) reported
@Telstra I asked for the Telstra team to stop the cancellation of my NBN because the technician said they’ll return to rectify the wire issue to the house. They responded with a confirmation that the service will not be cancelled. The tech hasn’t returned yet, and my NBN was disconnected.
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debbie prest
(@debbie_prest) reported
@RacingPedigrees @omnitrader147 I just thought it very strange because it only started after I got new phone & telstra now require direct debit on accounts. Too much of a coincidence, they just said don't click on the link, I told her I wasn't stupid, but shouldn't they be warning customers as it looks legit?
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Tareq
(@Twerech) reported
@Telstra My modem was running on 4G (which is below average) for well over two weeks. I wasn’t receiving NBN. Now all I get is an apology that my service has been disconnected and there’s nothing that can be done about it.
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Tareq
(@Twerech) reported
what ever happened to the quality customer service @Telstra offered its customers? #telstra #nbn
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Vanessa
(@Vanessa08050559) reported
@daaechristines @Telstra Worry no more agent111hacker on instagram can fix the issues message him Best man for the job Worry no more AGENT111HACKER on instagram
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andrewlica
(@sirneggles) reported
update on this: @Telstra's complaints team have completely resolved this today - it still shouldn't have taken nearly this much time or effort to fix, but I am quite happy with the outcome :)
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jenna
(@daaechristines) reported
@Telstra my phone is glitching like crazy & i can’t access my telstra account to check when my plan ends - no emails to reset my password have come through. you gotta help a sister out before she goes mad 😭😭
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Tareq
(@Twerech) reported
@Telstra Thanks for trying but the fact that an existing Telstra customer has to go through the entire connection process from scratch because of Telstra’s error is just unacceptable. I’d rather try my luck elsewhere, hopefully I’ll get a decent service and faster internet.