1. Home
  2. Companies
  3. Telstra
  4. Broadwater
Telstra

Telstra outages and service status in Broadwater, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Broadwater, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Broadwater, New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

  • 476a803ed32c438
    Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Cam178
    Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲 (@Cam178) reported from Tweed Heads, New South Wales

    The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnLiv96683208
    John Livingstone (@JohnLiv96683208) reported

    @moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible

  • immyonboard
    immyonboard (@immyonboard) reported

    telstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?

  • MuzzaDavo
    Muz De Sac (@MuzzaDavo) reported

    @lagoonki Incidentally, while I was taking my pic on the Yorke, my phone was operating on the signal from the Telstra tower on Kangaroo Island, it's so close.

  • sqronce
    Dani (@sqronce) reported

    @Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is

  • TheNoisyTrunk
    The Noisy Elephant (@TheNoisyTrunk) reported

    Why are you fuckwits so dim? @eddys199 Australia was NOT debt-free in 2006. The Commonwealth had NET debt after selling our gold and major assets like Telstra. Australia still had significant state debt. The trouble with you morons is you read a headline, dive into a rabbit hole that even rabbits won't go in and come out all covered in old mouldy ****. Major contributors included: →Selling public assets (privatisations), most notably the government's remaining stake in Telstra, which raised tens of billions of dollars. →Strong economic growth during the mining boom, which boosted tax revenues. →A long period without major recessions or global crises until the GFC. Pauline Hanson is looking for a house 'friend' - you should apply.

  • Theofatcat
    Theofatcat (@Theofatcat) reported

    I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones

  • BassonBrain
    Brian Basson (@BassonBrain) reported

    Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @MickamiousG Mine didn't even go off. Telstra is having issues

  • check307
    Kmac (@check307) reported

    It is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra

  • GainsMax168031
    GainsMax (@GainsMax168031) reported

    @SkullSpeedDeal A family member of mine over a decade ago ran a Telstra phone store, it became top 3 in the entire state because of his leadership. Anyway, something happened, and he told me the 2nd in charge (Indian) backstabbed him and took over the main position. A year later, the store had hired a lot of Indians and ended up being the worst store in the state lol