Telstra Outage Report in Broadwater, Tweed, New South Wales
Why is my Telstra service not working?
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Broadwater, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
-
Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales@Telstra no NBN connection and 4G extremely slow at Banora Point
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
-
Bat’s (@Qldstew) reported from Tweed Heads, New South WalesThe pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
-
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Lesley Dewar - Blogging on Medium (@LesleyDewarAU) reported from Busselton, Western Australia/TV recognises my Samsung Galaxy tablet using Bluetooth (paired) but can't find the Telstra network. When I try to add the Telstra network, I don't know what security to choose. Thanks Over to you
-
Steven Benbow (@ReligiousBurp) reported@iiNet Why are all the Australian Telcos so bad? Iinet is now on Dodo, Optus & Telstra levels of incompetence
-
Roger (@Orgleishim) reported@loxyisme @Empress_Marsha The ones using the Telstra network will have better coverage outside cities but otherwise they are all fine
-
Dale Ware (@DkW_2023) reported@BecfromAus Potentially, but I’ve heard from a mate that used to work for Telstra it’s an awful place to keep a phone, as sweat will wreck phones quite thoroughly. This was many years back thou…
-
Dazz (@DarrenAbb) reported from Gold Coast, QueenslandHad to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
-
Cez (@Claire_Juranic) reported@Telstra I have been complaining for OVER A YEAR now about my internet dropping out. Last time you said you would fix it. No internet again. This is an infrastructure problem, as I have told you I had to do a report on this for work. When are you going to fix it, you liars?
-
Alex Thomas (@AlexTho91319114) reported@Telstra How long will the bigpond email server outage issue continue??? It has been well over a month, and so frustrating that the premier communications service provider is unable to fix the relatively minor issue yet!
-
leopard loki variant (@fivewalls) reportedLol every **** I owe money to is sending emails & **** today and I’m like: “yep, I’m waiting to get paid too” and I suppose I *could* follow it up but it would be pretty rude to like, robocall someone at 4:38 on a Friday afternoon and hassle them for money, wouldn’t it @Telstra
-
Krystal (@KrystalAmber_x) reported@Telstra Thanks Greg. I've been on hold for 10 minutes and counting already. Very rude man on the other end didn't even tell me he was going to put me on hold to do anything just cut the line. Very unprofessional and not the service expected from you.
-
Dee Elle | Bill of Rights for Australia NOW. (@dileeshus) reportedSo two telephone calls and two trips to a store and I still don't have this issue sorted. I can't activate my account (which USED to work) because someone at @Telstra didn't do their job. FFS. Say what you like about Harvey Norman, their instore customer service is exemplary.