Telstra Outage Report in Broadwater, Tweed, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (37%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
-
Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
-
Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
-
Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
-
Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
-
Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
-
Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
-
What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
-
💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
-
Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
-
Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
-
David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
-
Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
-
Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
-
Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Gareth Singham
(@garethsingham) reported
Just walked into the Telstra store and was informed it’s a tower issue and that it happens on the weekends. I’m sure u guys can forward a request to ur own faults team instead of me wasting time and troubleshooting my own phone… u guys can liaise with the Southland Telstra store
-
Lex would buy a lighthouse please
(@LexPlans) reported
@Telstra Still down Reggie old mate.
-
Grant Collins Mileura farms
(@MileuraF) reported
@Telstra It varies up and down maybe you can send someone hear and have a look would be great I’ve bought so much cel fi equipment it’s a joke
-
MARY GLASS
(@mary_glass) reported
@Telstra @NBN_Australia can you please investigate what is going on with inconsistencies in the connection in Maylands WA, Ferguson Street/Sherwood Street. For the past 4 weeks it constantly drops in and out. Has anyone reported this issue?
-
Gareth Singham
(@garethsingham) reported
Again no data flow at Westfield Southland with @telstra (on 4G since 5G is non existent) This is becoming a very consistent issue with you guys in this area on Friday’s into the weekend. I’ve gone into a Telstra store several times only to be told repeatedly it’s a tower issue…
-
Grant Collins Mileura farms
(@MileuraF) reported
@bjw68 @Telstra Same over hear it’s great when we’re trying to put movement bans on it’s getting to be a public safety issue
-
😷
(@jrgibson1) reported
For the sixth weekend in a row, anyone connected to @Telstra is unable to use the #ServiceNSW App to check in or do anything on the Telstra network while walking around inside Westfield Miranda. Unacceptable “Australia’s best network”
-
Youngman Sam
(@Youngman_93) reported
@MLaveil Now with Telstra taking over this makes it a very bad investment.. 'poor old Aussie taxpayers'
-
Mich.\elC.\rbone
(@CarbsM75) reported
@Telstra looks like it was a @ParamountPlusAU problem. Has since been sorted
-
Brad Watson
(@bjw68) reported
@BarryGr66 @Telstra Honestly it's getting beyond a joke. We have been steered in this direction with technology running a lot of business from the field this time of year. It's just not working and theirs no going back.