Telstra

Telstra Outage Report in Broadwater, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Broadwater, Tweed, State of New South Wales 12/06/2024 03:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (38%)

    Phone (38%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Broadwater, State of New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • sacarlin48 Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, State of Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • MuskRatMick Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, State of Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • gilestbaldwin Giles Taylor Baldwin (@gilestbaldwin) reported

    @Telstra Honest question… Are you shutting down Bigpond ?

  • AdHocDaily Ad Hoc Daily (@AdHocDaily) reported

    @DanielAndrewsMP 000 service need fixing urgently. That schould be your priority! Do people know that 000 is answered by Telstra operators who than connect you with emergancy departments when available? Was this one of your genius ideas? Are you aware how many people died because of this?

  • JohnnyLydon Johnny (@JohnnyLydon) reported

    “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”. 3 years to get nbn and we get this admission

  • YoSpecc JFT Spec Cujoh (@YoSpecc) reported

    @SmugFN @Telstra Telstra I love u but fix the wifi in my area and ill switch back

  • M1K3Editz I`m NotMikeEditz (@M1K3Editz) reported

    @Telstra There are no service interruptions or faults, we have had technicians come out saying its a problem with Telstra not our home, we have had this terrible service and ongoing issue for many years now always wasting hours on the phone with calling running us around in circles

  • janehansen2000 jane hansen (@janehansen2000) reported

    @davey0511 @Telstra Also, they have mobile units they roll on when their bandwidth can’t cope. They advertise this at holiday time in Northern NSW.. not that it addresses the problem ever. They also charge a huge premium to regional users because everyone knows Optus and vodaphone don’t cover

  • twfx Richard Till (@twfx) reported

    @Telstra Yes we need a solution - we have intermittent internet normally it doesn’t work after 9am

  • cocoruzac Linda Watson (@cocoruzac) reported

    @Juveguy31059 @MLoParis Are you suggesting that Im lying?? Go check with Telstra about the major outage in Northern rivers. Like magic it finalky got fixed today while i was out heloing clean up.

  • VaxersBe BoringSong (@VaxersBe) reported

    @JustJenKing @woolworths @Telstra It will take as long as it takes .. it's technology., People have to stop expecting everything to be done immediately for them. It's ridiculous. Telstra will have staff working 24x7, many probably impacted by the floods themselves to get the service restored.

  • ConnollyStuart Stuart Connolly (OBS) (The Evil One) 👹 (@ConnollyStuart) reported

    @Telstra Family informed me last night that they now have internet restored, however 4G service is still patchy but improving. Thanks for the assistance.