Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brett (Btrewly) Treweek
(@BrettTreweek) reported
@DeschuyteneerJP I'm shocked that its been over 6 weeks that @telstra have left you without a home phone. It's obviously a poor service for seniors
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degenhartSHEDD
(@degenhartSHEDD) reported
@LindyLouJohnson @Telstra I think I get a lot of those pretending to be from Amazon. Hope the damage is limited to a bruised ego…thanks for the heads up!
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Given that they had the bsb and account they didn’t need me to tell them the bank for an electronic transfer. Just more stalling tactics, and where customer service is an oxymoron.
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Because I wouldn’t be at my apartment, was told no problems. You sent it to to my apartment 🤔 When I told @telstra about their error, I was told it was my problem I told them once it gets returned to sender send it to my office. You couldn’t be bothered.
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Sending it to the wrong address was bad enough given I wasted 4 1/2 hours on the address. It was the fact that it was “[my] fault” that I didn’t receive it and @telstra has done nothing to fix it, that is a bigger problem. Today they asked for my bank which they didn’t need
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Bruce Nibbs
(@Nibzeee) reported
@Telstra I told TIO that I’d give you a few more days, but you guys are surely filming a “gotcha television program” with all of this crap. Surely this isn’t how you treat customers? Then again it would explain why it takes days to get a response. Too many complaints.
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Chris Wood
(@ChrisNWood) reported
@chrisgrnwd @Telstra Did Telstra fix the issue? Or is this a problem at your end?
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chris
(@Jessinth5) reported
@RossSymons hi Ross are you using telstra network
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Sean McMurtrie
(@seanojmac) reported
How **** is @Optus!!! In suburban Nicholls ACT and the best I can get is 1 bar of 3g and most of the time it's SOS. Can't wait to move back to Telstra #Optus #Optusfail
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Chris Curnow
(@fromchriscurnow) reported
@Telstra It did get better but then Friday night it slowed back to an unusable crawl. Guessing due to ppl coming down for the weekend. Sounds like you need another tower in Anglesea.