Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@darren_mg) reported
@rourke_eagle @EthanSparrius @AustraliaXSX Thought so. See too easy. Too bad I'm not a Telstra customer, and lucky i have one on pre-order with eb.
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Nola Wallace
(@NolaWallace15) reported
@Telstra NBN tried to Blame the developer but it was done long before NBN. Just vacant blocks that people built houses on. It’s the open drains. No where to run it. Williams mobile signal needs fixing.
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💧🌏🌳NeilJB🔥🐀💉💉
(@NeilJB1) reported
@blakandblack @Telstra Has anyone thought of making a complaint phone call or email to the Indian High Commission in Canberra every time they get an Indian scam call? If enough did it, perhaps India might crack down on these criminals? BTW I don't know if the Indian Govt is trying to stop them.
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Rachael
(@RachaelHasIdeas) reported
@Telstra This is mobile. There’s no phone reception. It’s on your site as having maintenance. We’ve had rolling outages. What if I had an emergency?
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LumpenproleT🐀OnStolenLand. Another Dan
(@wewatchu2) reported
@blakandblack @Telstra i made a complaint to Optus about it. Spoofing of numbers is a common problem they are trying to fix. Our only defence is Spam blockers, monitor all int'l calls and check bills
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Jeremy Graham - proudly Prole 💙🏳️🌈
(@jeremy_graham) reported
@JonesHowdareyou @SuDharmapala Look. He's not refusing my calls. Telstra has had a problem connecting us, that's all.
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Steve
(@shusseina) reported
@Telstra Doesn’t explain why you need to scan my passport. Telstra doesn’t seem to have any issue with my identity when I pay my bill
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kokolopa.. PM a systemic, consistent, public liar
(@kokolopa) reported
@selga55 Jane is getting well versed in saying black is white or vice versa… Malcolm had an opportunity to do something about the poor communications network (as Howard did with Telstra) but squibbed it relying on dodgy advice about 5G… but NBN execs are still making a fortune
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Offbԑatmammal 🇦🇺😷💉💉
(@OffBeatMammal) reported
@Telstra I guess you make money on these calls, so hard to justify the ROI on fixing it. These days I simply never answer a call from an unknown number, and there is a whole generation coming who won't use traditional Telco voice services at all
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eR0t
(@eR0t) reported
@JaneCaro @PaulFletcherMP I remember every single day. I'm 35km from a capital city and my only option for NBN is satellite. So instead I'm still using Telstra 4G as it's a better service.