Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Molloy
(@sparklysparkly) reported
@Telstra the SIM card in the modem isn’t working whilst we are waiting for the nbn to be connected. No internet for days! Very frustrating. The sim was meant to allow a small amount of internet access but nothing. Any thoughts/help?? Please!
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Tim Doherty 🦎
(@TimDoherty_) reported
@Telstra I just signed up for a new plan, so it is pretty sketchy for @Telstra to automatically apply the extra data option when the website promotes 'You’ll never be charged extra for going over your monthly data allowance'. Can I disable this in my account? I can't see how to do it.
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Spikey_cat
(@spikey_cat) reported
@Telstra I feel like this is a problem with the systems not wanting to work with my account as im not the primary account holder.
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Tim Doherty 🦎
(@TimDoherty_) reported
@Telstra Thanks. Someone on the phone has sorted it out for me. I hope that other people do not have the Extra Data option applied to their account when they sign up to a plan promoting "You’ll never be charged extra for going over your monthly data allowance." @acccgovau
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BudgetHealer
(@LDBK2015) reported
@Telstra Power out for 6 days came on yesterday. No internet. Telstra says no problem yet all ADSL users in Toolangi do not have internet. Rang operator said they would test then cut off. Rang 5 times but cut off. Please help. My business relies on #TelstraADSL No NBN here
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Karen Thompson
(@kaz747) reported
Trying to sort out an issue with @Telstra and I can feel my blood pressure rising. I want to speak with a real person, not visit the website or deal with a message service or be told that all operators on the phone are busy and get hung up on!
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Kirblitz
(@Kirblitz1) reported
@_sarahwilson_ @Telstra That must be frustrating. sorry you misunderstood.The Sim was for u data was collected from your network regarding fraudulent transactions and accounting discrepancy.Thanks again the internal auditor 🤓
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Brendan Bertko
(@brendanbertko) reported
Silly me for trying to use Telstra’s LTE network in the airport tunnel…
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BudgetHealer
(@LDBK2015) reported
@Telstra It says I have service. But when I follow the link through to my Telstra app it tells me I can’t get info because there is no internet
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Heath Burnet
(@Heatho_14) reported
@PodsDank if I redeemed these bad boys from Telstra, would you review them?