Telstra

Telstra Outage Report in Broadwater, Tweed, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Broadwater, Tweed, State of New South Wales 01/26/2026 01:05

January 26: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Broadwater, Tweed, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Broadwater, State of New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • woodley_bryce Bryce Woodley (@woodley_bryce) reported from Adelaide, State of South Australia

    @EmMasters @Telstra Give Vodafone a call. They’ve look after me for 15 years. Awesome service.

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.