1. Home
  2. Companies
  3. Telstra
  4. Broadwater
Telstra

Telstra outages and service status in Broadwater, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Broadwater, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Telstra

Telstra is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Broadwater, New South Wales

The most recent Telstra outage reports came from the following cities: Kurrara.

CityProblem TypeReport Time
Kurrara Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Broadwater, New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tofar1
    Bryn Davies an OA dad (@tofar1) reported

    Hey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.

  • EVStraya
    EVStraya (@EVStraya) reported

    @electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.

  • beezageeza
    Beeza Geeza (@beezageeza) reported

    someone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.

  • Bundellafella
    Drew Campbell (@Bundellafella) reported

    @Telstra No it’s not sorted. The mobile tower ran out of battery during a power outage last night. Power is restored but the mobile coverage is still down.

  • morrisperry
    MelMorris (@morrisperry) reported

    imagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best

  • loftwah
    Loftwah (@loftwah) reported

    We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

  • ToddJHamilton
    Hamilton (@ToddJHamilton) reported

    Anyone else’s Telstra Movile Data reception off/slow today in Melbourne? Not just me but also my friend. What’s going on and be honest with me… @Telstra

  • TripTrav1985
    Trek Trav (@TripTrav1985) reported

    @Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    Cya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.

  • LindsaySarisa
    Sarisa sandy Lindsay (@LindsaySarisa) reported

    0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW