Telstra

Telstra Outage Report in Broadwater, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Broadwater, Tweed, State of New South Wales 12/02/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Broadwater, State of New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • LBFizz Lois Underlion-Condition (@LBFizz) reported from Gold Coast, State of Queensland

    @JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra @craig_troth Like any of their support the app is Intentionally poor to make you give up

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    Telstra launches Ericsson Digital Business Support Systems for prepay users. #telecoms

  • 98EPS1 종강 2달남음 (@98EPS1) reported

    @Telstra Home internet. We had a short outage about an hour this afternoon and now the internet speed is very slow since then.

  • AEddy6087 Playoff Eddy (@AEddy6087) reported

    @RosieCreates @AGLEnergy I’ve not used AGL so I can’t comment but be careful with Origin they absolutely DGAF if you ever have to deal with their customer service team. I’ve never dealt with a less enthused call centre and that includes Telstra.

  • Marlsclayfield Marlene Cameron @MarlsClayfield NO threads please (@Marlsclayfield) reported

    @katiebecker16 @ellymelly Many days I get 8 to 10 a day Telstra advised this week, they are dealing with 13 million scam calls a month , I NEVER answer ANY , mobile or landline , let them ring out always

  • trentgaybody John Walsh (@trentgaybody) reported

    @Telstra You’re good at charging late fees for bill payments in trying times yet my account won’t be credited for a lack of service I pay for

  • cnqr_maggsy Maggsy (@cnqr_maggsy) reported

    @NguyenTheKing @Telstra That sucks man hopefully fixes soon

  • Tr0ji Nick (@Tr0ji) reported

    @maxstainkamph Also, it doesn’t help that there is only one Telstra tower compared to Optus’s 3 around Ky.

  • janetastbury J A (@janetastbury) reported

    @Telstra Hi Telstra, I’m in a Laurel and Hardy sketch with your support this morning. All I want to do is access my landline message bank from another phone while the service is out in the Mt. Dandenong, can you help?

  • keatonhj 💧Keaton HJ (@keatonhj) reported

    @Telstra I understand why I was texted, this is just a comment on your terrible sales people who had no idea what the offer was and also after verifying my account they then proceeded to ask for my name and number. Did it get routed to India and a new system after the 1800? Disjointed.