Telstra Outage Report in Broadwater, Tweed, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telstra
Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
||
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
-
BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
-
Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
-
Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
-
Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
-
ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
-
Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
-
Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
-
Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
-
BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
-
Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
-
Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
-
Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
-
Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Agony
(@AgonyV9) reported
Never mind, Telstra wants me to fail in life
-
Nae
(@Nae92464605) reported
Awh #telstra just figured out what DC stands for on wifi hub!!! dumb kunts cause that how piss poor your service is and shits itself soon as say “hello??? Can you hear me??!!” when answer the phone!! Farking over it and sounding like I’m an Adele song!! Get optics!!!!! 😤😤
-
Trevor Norman
(@TNorm22) reported
Nope. That doesn’t help. My @Telstra mobile number has been used by someone else to make phone calls. I am not directly being scammed (yet!) but someone is able to make calls from my phone number!
-
Judy O'Connell
(@heyjudeonline) reported
@Telstra I need to cancel an order urgently, but can find no way to do this. There are no longer any support or contact options with Telstra.
-
Neil Wray
(@neilw101) reported
@JaneenJericho1 @Telstra That’s why i’m with Optus; they tell me if there is a problem: wouldn’t go near Telstra if they were the last phone company on earth.
-
D.A.Cunningham
(@cunningham_da) reported
@TMFScottP @Telstra If only they stuck with the original plan of fibre to the premises for everyone. Fibre is impervious to water, it transmits data as light, and needs a seal that is inherently waterproof anyway. Relying on the old copper network is a complete embarrassment.
-
Daryl McCullough 🇦🇺
(@frdmccull) reported
@thallam08 @Telstra You pay the remainder of what you owe for your console only. This is the cheapest way to buy a console & access to Game pass...if you cancel after 1 month for the series s your total cost would be $511which includes your 1 month bill and your payout for cancelling... 1/2
-
Damian Brady 🥑 #BLM
(@damovisa) reported
@VodafoneAU This is mobile data using a phone sim. I'm guessing my office is just a bad spot for Voda. My Telstra sim is pulling 83Mbps down.
-
Di 🐱🐱😎🚗💻🏳️🌈
(@ozlurker) reported
@Telstra is there a issue with 5G in Raymond Terrace today? Speed is woeful
-
👨💻
(@SamJanda) reported
@Telstra is your web-chat support service currently offline? I have attempted to access it via the Contact Us pages in multiple browsers but the button fails to do anything.