Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (26%)
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E-mail (21%)
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Wi-fi (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Wi-fi | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Gold Coast |
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| Gold Coast |
Internet | |
| Gold Coast |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Ron Janjua
(@RonJanjua) reported
from
Gold Coast, State of Queensland
@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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♡ Juliet ♡
(@Juliettteee) reported
@Telstra im having trouble creating a Telstra id 😫
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SC Spud
(@duncan08881006) reported
@thomas58599865 @NRL_SC_Addicts $5 per month if a Telstra customer
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Aakash Tyagi
(@tyagikassh) reported
@Telstra Hello telstra, Please help me your customer care team is useless they can't solve a problem. I called them they put me on hold for 2hrs. Then I used chat box that person can't connect me with supervisors . Are they for real? Worst service @Telstra
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Adam
(@kels_316) reported
@engagedpractx @woopdedoo652 @Optus its the best of both worlds, you get a decent network but dont deal with telstra. Strong recommendation from me.
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Peter
(@psg_au) reported
@NBN_Australia I have PERSONALLY been involved in at least 5 other premises where the NBN have been asked to attend to fix issues by Telstra, Optus and Aussie Broadband and it is the same broken record. Appointments get cancelled regularly.
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Tony Freeman
(@tonyoldmate) reported
@Telstra As you know I have replied to you and asked that you phone to arrange rectification of the issue. I’ve asked to “talk” to a human being. Your online systems are inefficient and enormously time consuming. Call me
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anthony edwards
(@anthony45052793) reported
@AngryNana4 @TelstraEnt i have found telstra often suspends my service when i pay a bill ontime, that seems to upset them.
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Tim Smith
(@Biscuits_Smith) reported
Fork you @Telstra, 'Here to help'. what a joke. slow internet and a technical service person was going to be in touch within 24 hours. Now 3 days later nothing and now I've been asked to diagnose the problem myself or a technical person won't turn up. over $200/mth for this 🤬
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Daniel Reeders 🏳️⚧️
(@engagedpractx) reported
@woopdedoo652 @kels_316 @Optus I don't use the mobile functions at all, it's all 4G data. I need the Telstra network because it's an Optus dead zone, but I don't mind if it's a reseller
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gjayh
(@hilly_syd) reported
@Telstra seriously need to look at service training, tech training, written language skills and supervision. It is incredibly frustrating, but reinforces @Telstra ‘s now poor reputation.