Telstra

Telstra Outage Report in Broadwater, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Broadwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Broadwater, Tweed, State of New South Wales 01/12/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Broadwater, State of New South Wales

Latest outage, problems and issue reports in Broadwater and nearby locations:

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

  • Luppo71 Thepaladin (@Luppo71) reported from Gold Coast, State of Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • LBFizz Lois Underlion-Condition (@LBFizz) reported from Gold Coast, State of Queensland

    @JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • thatsachagirl Sacha Bodell (@thatsachagirl) reported from Gold Coast, State of Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • conserv1951 ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, State of Queensland

    @australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hayles_maher_ Hayley Barker (@hayles_maher_) reported

    Hey @Telstra, we’re about to go into our 9th day with no internet. Any tips on how to explain to our 4yo that he can’t watch the Olympics because our internet provider is incompetent & can’t fix it within a reasonable timeframe?

  • Michael55719534 Michael (@Michael55719534) reported

    One thing I'm damn sure of...Australia deserves better than Telstra.

  • marshman_b Ben Marshman (@marshman_b) reported

    @Telstra hi Telstra - our entire street has been down for the past 2hrs but the app still shows no issues - what is going on!!!!!!!!!

  • janellehmiles Janelle Miles (@janellehmiles) reported

    @Telstra Ok I’ve officially given up now. No help from the app. Nothing. Been waiting two and a half hours for an answer.

  • 007paulchristie Paul Christie (@007paulchristie) reported

    @Telstra Yep another night bigpond internet dropped out in Baulkham hills, 6 nights in a row. Your service is a disgrace, I’m not paying any more bills until you provide a service that works longer than 24 hours without dropping out. Pathetic.

  • liaopinion Iia Dre (@liaopinion) reported

    @PatsKarvelas I'm shocked many Melb homes with no landline since 17July during LOCKDOWN. Too bad for elderly/disabled with no mobile & medical condition. Telstra won't fix til 29/7. They promised fix on 23/7. So much for USO. 3rd world stuff.

  • janellehmiles Janelle Miles (@janellehmiles) reported

    @Telstra is there an internet problem in Coorparoo? Tried using the app. Hours later still no answer.

  • NGruen1 Nicholas Gruen (Thee/Thou) (@NGruen1) reported

    @FreemanKirsten @Telstra They fixed mine this afternoon! I guess they just put up the expected time of solving the problem to cover their arse

  • SoxAndStocks Ross Sterland (@SoxAndStocks) reported

    @FromValue @InvestmentTalkk It’s Telstra in Australia. Former state-owned telco. If you want your mobile phone to work when you aren’t in a major city you have to be on Telstra. But their customer service is atrocious.

  • EricWSeychell Eric William Seychell (@EricWSeychell) reported

    @Dave_Matteo Definitely can help - Different providers buy different amounts of CVC capacity (basically how data they can fit through at once) so providers like Aussie Broadband often provider a better service than a Telstra or Optus