Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲
(@Cam178) reported
from
Tweed Heads, State of New South Wales
The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@JoDog) reported
@Telstra It’s obvious you need another tower. It is easy to fix. Some people have spent thousands trying to improve signal at their houses as advised by your company and it’s done nothing. I have an open case on going with you. I know Optus has a better signal in the area. I await outcome
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Jo
(@JoDog) reported
@Telstra My local Telstra store has shown me my area is in a black spot . The issue happens inside, outside, near the home and to anyone with a Telstra phone in the area. Sometimes no coverage, weak 3G or 4G sometimes. Your faults department knows but no one will improve the service. 😡
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Kara 💎
(@karaxgg) reported
@Telstra Hi Ollie, can someone please DM me? My pre-paid sim activation is still "in progress", it's been 5 days now. Can't call as there are no agents in call centres. Can't live chat as there are no agents. PLEASE help me, or refund me so I can change providers. Need my phone TODAY.
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ethan
(@e__t__h__a__n) reported
@Telstra @RaummannTweets kinda sad that people pay so much money each month for high speed internet from the biggest internet provider in Australia and all they do is **** you over constantly. I really doubt Australians will ever have good internet sadly 😔
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Maria, Comrade Ghost
(@oberonsghost) reported
Random caller calls work number, wanting to 'explain me the problems" about my @telstra IP address. Call him out as a scammer and get a v nervous giggle from him before I hang up.
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Allaben🕷
(@Allaben) reported
@Telstra just told to use your messaging service which is BLOODY USELESS. NBN failed on Saturday. Told issue escalated to level 2. Then told issue closed when I messaged today. Issue live and I need to know when it will be fixed. Have a 4 day conference on Thursday!
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Jennifer Weinstein
(@JennyWeinstein) reported
@Telstra once again on hold for over 24 hours either by text app or phone. What is going on? Why do you not have adequate staff to deal with tech issues or account issues? Any time now #telstra #badservice #CustomerExperience
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RSR
(@RSRMars) reported
@garydlum It'll be impossible and will cause me a major problem, but it's telstra, I'm sure it'll take all week to sort out as you can't pick up the modem they have to send it to you.
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Equity Mates Investing Podcast
(@EquityMates) reported
Telstra acquisitions since 2008: IdeaObject Cloud9 Inabox Norstar Autohome iVision NSC Database Consultants Fred IT O2 Networks SNP Security OOYALA Pacnet Dr Foster Neto GlobeCast Kloud Readify MSC Mobility Cognevo Company85 MT Data VM Tech In that time, share price is down 34%
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staryoshi06 🛡
(@staryoshi06) reported
@hoser_meier @Telstra finally someone else actually mentioning this, i’ve felt like i’ve been the only one having this problem all weekend