Telstra Outage Report in Broadwater, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Broadwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Broadwater, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Community Discussion
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Telstra Issues Reports Near Broadwater, State of New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲
(@Cam178) reported
from
Tweed Heads, State of New South Wales
The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Kelly
(@Daniel_J_Kelly) reported
@Telstra The thing is, I have been doing this for months and there is no improvement. In fact, it seems to be getting worse. And I’m not the only one, so many people I talk to are having the same issue. Telstra clearly has issues that need to be fixed
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Anette Cooper
(@anettecooper13) reported
@Telstra A Telstra tech came and determined that the problem is the underground cable/line between Grandma’s house and the exchange. This cable/line is faulty and that is the issue.
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ken tsang
(@jxeeno) reported
@Telstra Yep, they said "Wed 15 Dec 2021 8:00 PM AEST to Fri 17 Dec 2021 8:00 AM AEST" which would indicate it's already completed and yet here we are 🙃 I understand you guys can't help much since it's not a Telstra retail service. Appreciate you trying to help though
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Carlo Bertozzi
(@bertozzi) reported
@Telstra No Christmas movies for us because of your useless, nom-existent service.
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ken tsang
(@jxeeno) reported
@Telstra Yes, @ALDIMobileAU is saying Telstra Wholesale is conducting "maintenance" in the area. They are not investigating this issue further because of this. However, Telstra Wholesale seems unaware of this outage and impact on customers including the inability to make emergency calls.
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ken tsang
(@jxeeno) reported
@Telstra Hi, I'm located in 2017 postcode area. This is a @ALDIMobileAU service, which uses the Telstra network. As far as I can tell, Telstra (retail) services are unaffected because of VoLTE and VoWiFi support. 4G to 3G handover and 3G for calling is completely broken
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🎅Anna ChristSmith🎅
(@annaRoseShadow) reported
@leahoverthinks @abigiles21 Yeah I've even heard some shockers from Telstra staff themselves. Things like don't help the customer unless they agree to an upgrade etc. Optus is who I'm with here, Whilst they're super cheap compared to everyone else. No customer service outside their shops basically.
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🌺 Jen 💉💉🌺 It's the climate, stupid.
(@GasIsTheNewCoal) reported
@Telstra Thanks, but I have run out of understanding and patience. This is the third major problem this year, including five months of sporadic internet. Regional areas are not getting the attention or service they require, despite the LNP nonsense about supporting the regions.
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Nega Troll
(@TrollNega) reported
@Telstra So disingenuous, probably a bot anyway. Seriously, I highly recommend every customer switch from Telstra, all new customers search elsewhere and any shareholders sell their stock. Just pathetic.
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Anette Cooper
(@anettecooper13) reported
@Telstra No, as NBN isn’t available in her area, so she’s still on ADSL, which obviously isn’t working. I assume that it has been escalated for a fix as the underground cable has been looked at by a tech three months ago and just yesterday Grandma spent 3 hours on the phone to @telstra.