Telstra Outage Report in Broadwater, Tweed, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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Problems in the last 24 hours in Broadwater, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Broadwater, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Broadwater, New South Wales
Latest outage, problems and issue reports in Broadwater and nearby locations:
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲 (@Cam178) reported from Tweed Heads, New South WalesThe harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Peter Ison (@476a803ed32c438) reported from Tweed Heads, New South Wales@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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elad_nador (@DaleRodan) reported from Melbourne, Victoria@theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia
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Li-Li (@lurchnado) reported from Westfield, Western Australia@DSimpso11 @byalexfry @WarnieDT @TroyHallam @dRoy @j0sharp @travfitz @EllenWhiteAus @Davelennonabc @GerryGannon @roseycatherine @Currajugle @nrcollard @Jenkins_Cath @AgPeriUrban @FionaLakeAus @stationmum101 @vet_vickyhudson @anna_elizbeth @RebeccaKelsall @SheepishSophie @lambingtales @nicktho1 @ExeValleyLamb @LadyHaywire @KatpEvans @Bovidiva @jojolarrieu @SashaDistan @davidbarrettvet @CapMeister @EJuler @BcfCarol @muddymuddymum @Hebrideanrefurb @Clays2Game_Lady @WendellThomas14 @1noeloconnor @GertJanHendrik3 @karenfthompson @MikeCrawshaw4 @levelslamb @GelstonLamb @Lillady @R_o_s_i_e_H @MRF_1983 @brycescott1995 @Josh_Duane @minnoDT @dansharp95 1. Telstra customer advisor 2. Telstra counter guy 3. Telstra slave 4. Telstra ***** 5. Sold phones on gumtree
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Dan Pitt (@NuckPitt) reported from Melbourne, Victoria@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
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Ian Birkby (@Birkers) reported from Sydney, New South Wales@Mikenicholls88 @Telstra Far too business focused and obvious. I still fondly remember my “I want to give you more money” conversation with Telstra ... Now spend twice as much with A third party provider just so I don’t have to deal with Telstra. There’s a customer success story!
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Jason King (@Klyde77) reported from Picton, New South WalesWhat disgraceful service @Telstra. Been in new house for more than 2 weeks. Only 4 days of NBN working. Told they would be here on Saturday between 8am and 12pm. Waited all day and then called Telstra to be told NBN will be back on Wednesday. Disgraceful.
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Michelle Mannering 💎 (@MishManners) reported from Melbourne, Victoria@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
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jk (@JohnnyLydon) reported from Melbourne, Victoria@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
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andyr (@andrewramulu) reported from Sydney, New South Wales@Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....
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scotty vassal (@ScottyVassal) reported from Adelaide, South Australia**** man.. this whole time I thought it was a real global pandemic but it turns out Telstra just want to control my thought process so I upgrade my data package and handset 🤯