Telstra outages and service status in Tweed Heads, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Tweed Heads, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Tweed Heads, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tweed Heads, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Tweed Heads, New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
-
Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲 (@Cam178) reported from Tweed Heads, New South WalesThe harder the question the more likely they are to hang up on you #auspoI #telstra #AGL
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
-
Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Dane Trethowan (@grtdane) reported@TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.
-
Tim (@BattleSideTim) reported@Nolongerscot @madwixxy @BarbaraHFlowers Well it sort of is an emergency if it’s not going through & the Minister in charge was rushing back from holidays.I mean let’s apportion blame to the relevant minister here & Telstra who wanted exclusivity. At least we now know we need a back up,as it affected a lot of industries as well as 000. So quite a potentially dangerous situation & thanks for the spelling correction.Silly me.
-
Something Else (@JoeOtra) reportedI have Tried Talking to someone on Telstra for 2 hours no luck yet!!!! Weekend Bad Internet no Response from Telstra
-
Wanting Fun (@curious_paul) reported@MlsMichael @KatyKray73 Oh, dear, you really have some issues. Not a Labor nor Greens voter, just anti violence, fools, and pro business. What has Telstra got to do with dodgy imports of building products. You struggle to even get your posts correct, guessing IQ below 80. Language suggest IQ of sub 70.
-
UndoubtedlyDoubtful (@undbtlydoubtful) reported@WInsufficientia @Totally4yeah @PaulBongiorno Aside: My understanding is you should never privatise a natural monopoly. So Telstra or Transgrid, SECV etc would fall into that category. Banks probably ok as numerous.
-
Anonymous Democracy (@Democracy_Duck) reported@TruthdriverOn Seriously this is the fault of privatisation.. Telstra when privatizing promised that no services would be affected and that triple Zero would be a priority.. Telstra earns billions and they can't provide the one service we need LNP sold Telstra so it's their fault
-
Greg Isles (@GregIsles12906) reported@Glenn02936110 But Telstra said they wouldnt charge their customers for the time all their communication systems were down for!! They dont work half the time in rural areas so our fees should be halved!
-
Giordano Bruno (@hellenomania) reported@NetworkChuck Hi mate Australia just had its national network carrier Telstra go down because it lost time Sync. SOmething I know you would be interested in with server time sync videos in the past.
-
NorvenMan ⚫️🔴⚫️ (@ManNorven2408) reported@crypto_cowes @ealesy05 So when OP or nevacular causes him to lose half his career for junk midfield minutes after already having stress fractures I’m happy to support the coaches club doctors and strength and conditioning team over the Telstra tracker especially how reliable Telstra has shown to be
-
Dane Trethowan (@grtdane) reported@RizviAbul Sale of Telstra wouldn't have made much difference, if its a software issue(may very well have been) then the problem remains wregardless of the owner. Perhaps what you mean is the Government should have held on to the networks the Telcos use.