Telstra outages and service status in Cape Paterson, Victoria

Problems in the last 24 hours in Cape Paterson, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cape Paterson, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Cape Paterson, Victoria

Latest outage, problems and issue reports in Cape Paterson and nearby locations:

• 
  Kathy Lord (@kathylord2) reported 15 minutes ago from Cape Paterson, Victoria

  @Telstra I’m still unable to connect. I understand there’s a NEW issue relating to accessing customer accounts. Very unhappy. Have been on the phone twice, into a store once and online chat once. Problem remains unresolved. Do not have sale reference number with me

• 
  Kathy Lord (@kathylord2) reported 53 minutes ago from Cape Paterson, Victoria

  @Telstra No I have not. I understand there was a problem earlier. I tried to call to sort it and was told Telstra had another problem relating to accessing customer details.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 7 minutes ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

• 
  Scrumblebum (@scrumblebum1) reported 7 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Ms Meh (@ms_meh) reported 7 minutes ago

  @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 10 minutes ago

  @SamuelLalor22 @AFL @Telstra The team he was never on sure

• 
  Mike Hutchinson (@michaeljames947) reported 11 minutes ago

  Just been asked to complete an oxymoron. A Telstra customer satisfaction survey. Reminded me of a 1980s Telecom survey that found customers hated them, leads to a management recommendation to educate customers…(who they called “subscribers”)

• 
  Andrew (@andrewrdn463) reported 14 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  Mr musk ⭐️🇺🇸🚀 (@Mrmuskh4l5l) reported 17 minutes ago

  @c__future6 This is how the whole thing started when I sent $500 for a VIP Telstra Tesla membership card and never got the Tesla I won! That was my fault and now you’re trying to make this my fault I would think two guys working for Elon Musk would be a little bit smarter than this.

• 
  Andy (@Andy22000) reported 21 minutes ago

  @WhereMyOstrich @ausstockchick No need to respond in such a derogatory manner. Here is the list, I pulled this from Grok in app you can verify it easily. Recent major Australian companies announcing significant domestic layoffs and offshoring of corporate/white-collar roles — Woolworths, Officeworks, Telstra, and NAB — have timed these moves amid sharp rises in domestic employment costs. • Woolworths (early June 2026) is offshoring hundreds of head-office roles in IT, finance, and HR to India/Philippines as part of cost-cutting to stay competitive with Aldi and Amazon. • Officeworks (late May 2026) is shifting hundreds of support, customer service, and tech roles to Bengaluru and Manila, boosted by AI/automation. • Telstra (earlier 2026) cut hundreds of roles (up to 650 in rounds) with work moving offshore to India. • NAB has expanded offshore teams in India/Vietnam (adding 1,000+ roles) while managing Australian redundancies. This wave aligns closely with escalating domestic labour costs: The national minimum wage and award rates rose 3.5% from July 2025, superannuation guarantee hit 12%, and the Fair Work Commission announced further increases effective July 2026 (4.75% on awards, ~5.9–6% on the minimum wage to $26.44/hour). Combined with weak productivity growth, higher on-costs (payroll tax, workers’ comp, etc.), and strong wage pressures, this has widened the cost gap versus offshore locations where skilled roles can be 30–70% cheaper. Companies cite these factors — plus efficiency drives — as key reasons for prioritising offshoring while protecting or growing frontline retail/store jobs domestically. This reflects a broader 2025–2026 trend among Aussie firms responding to cost-arbitrage opportunities in a high-wage, lower-productivity environment.

• 
  t ♡ (@jopperatenzos) reported 26 minutes ago

  @Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. they’re on the Telstra network too!

• 
  landman (@hasselljpb) reported 27 minutes ago

  Gotta love it when the @Telstra helpline drops out while trying to solve a @telstra issue