Telstra Outage Report in Santa Barbara, Gold Coast, Queensland

Problems in the last 24 hours in Santa Barbara, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Santa Barbara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Santa Barbara, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

City	Problem Type	Report Time
Gold Coast	Phone	20 days ago
Gold Coast	Phone	2 months ago
Gold Coast	Internet	3 months ago
Gilberton	Internet	5 months ago
Gold Coast	Internet	7 months ago
Gold Coast	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Santa Barbara, Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

• 
  🔥 Anne Carlin (@sacarlin48) reported 3 minutes ago from Gold Coast, Queensland

  @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

• 
  beeso (@beeso) reported 5 minutes ago from Yatala, Queensland

  Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

• 
  Paul (@PaulWillo62) reported 7 minutes ago from Gold Coast, Queensland

  @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

• 
  jdw86 (@jdw_86) reported 8 minutes ago from Gold Coast, Queensland

  @OAICgov can you help with @Telstra poor handling of customer data?

• 
  Paul Francis (@pkfrancis) reported 12 minutes ago from Gold Coast, Queensland

  @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

• 
  Anne Carlin (@sacarlin48) reported 14 minutes ago from Gold Coast, Queensland

  @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

• 
  Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported 27 minutes ago from Gold Coast, Queensland

  @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

• 
  Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported 27 minutes ago from Gold Coast, Queensland

  @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

• 
  Simon Jackson (@Cowboy_2526) reported 28 minutes ago from Gold Coast, Queensland

  @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

• 
  jdw86 (@jdw_86) reported 29 minutes ago from Gold Coast, Queensland

  @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

• 
  ░A░d░a░m░ (@SparkyDenied) reported 40 minutes ago from Gold Coast, Queensland

  @Tuxy81 Probably the easiest way to get him down from Telstra Tower

• 
  🔥 Anne Carlin (@sacarlin48) reported 42 minutes ago from Gold Coast, Queensland

  @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

• 
  🔥 Anne Carlin (@sacarlin48) reported 45 minutes ago from Gold Coast, Queensland

  @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

• 
  Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported 46 minutes ago from Gold Coast, Queensland

  My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

• 
  sworks (@sworks262) reported 49 minutes ago from Gold Coast, Queensland

  @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

• 
  Debi (@Debi98489370) reported 49 minutes ago from Gold Coast, Queensland

  @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

• 
  Simon Jackson (@Cowboy_2526) reported 51 minutes ago from Gold Coast, Queensland

  @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

• 
  Paul Francis (@pkfrancis) reported 55 minutes ago from Gold Coast, Queensland

  Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

• 
  Julia (@JuliaBTempler) reported 58 minutes ago from Gold Coast, Queensland

  After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

• 
  Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported 60 minutes ago from Gold Coast, Queensland

  @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jobber (@paul_jobber23) reported 4 minutes ago

  Hello, @Telstra. On behalf of 90% of Port Macquarie, please sort your reception issues out. I'm in the CBD and have to send text messages three times just for them to go through. I also can't make phone calls without the line dropping out. Fix it.

• 
  Damian Guppy (@perthguppy) reported 16 minutes ago

  @Telstra just tried to call up because your service won’t let me pay my bill. Your automated system hung up on me. I assume you don’t need me to pay anymore?

• 
  Jereddy Grant (@AEddy6087) reported 19 minutes ago

  Man. I hate Telstra. Been telling them about a fault for SIX MONTHS and now a week before Christmas they act like they found the fault as if I had never told them and expect me to take days off work during my peak period to wait for an NBN technician. Zero consideration for me.

• 
  scorching hot regards (@lashnslashndash) reported 19 minutes ago

  @Telstra @holotropik As if you guys can’t report it yourselves as well? Literally every person I’ve spoken to in port Macquarie is having the same issue. The mobile data network is unusable for all Telstra customers.

• 
  Harnsle Joo (@Harnsle) reported 23 minutes ago

  @Telstra my parents' wifi is totally cooked. Apparently they've been told there's an issue with the network but they haven't received any more info. It's been a couple of days and can't do any work fron home. Any idea?

• 
  Alex Thomas (@AlexTho91319114) reported 23 minutes ago

  @Telstra @Telstra surprisingly outgoing emails seem to be going fine. I have tried accessing through various ways - outlook, webmail, Telstra mail etc but no luck. This has not been working for many days/weeks now. Why is a email server issue for such a small group so difficult to resolve

• 
  nubtrix (@nubtrix) reported 23 minutes ago

  @queeniepearlau @z_westwood If it's NBN, it's the same speed and service from everyone. It's only the customer support that differs. And Telstra's is wayyyyy worse than most, but you pay more for it.

• 
  Ann Sproule🌏🔥💧😷 (@annbag2) reported 23 minutes ago

  So sick of poor connectivity. Dropping out all the time. Been telstra for most of my life. Lift your game.

• 
  CK (@21Ckel) reported 26 minutes ago

  @Telstra There has been issues with webmail for up to 3 weeks now. This is not intermittent or temporary. Could you please escalate complaint and advise when this will be resolved.

• 
  Maria, Comrade Ghost (@oberonsghost) reported 28 minutes ago

  Hey @Telstra, when are you going to fix the data brown hole in the ESR tunnel near Redfern station?