Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 11/27/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DianeDromgold Diane Dromgold (@DianeDromgold) reported

    @pebbles_splash Same from Telstra. Their version of simplification, customer pays more for less!

  • Shaun_R Shaun Ruigrok @Shaun_R@aus.social (@Shaun_R) reported

    Hey @Telstra and @MSFT365Status have you broken something? Telstra NBN users IP addresses in Melbourne, Australia are suddenly geolocating to Tashkent, Uzbekistan according to Microsoft 365!

  • JamesBruce2202 James Bruce (@JamesBruce2202) reported

    Waited 8 days for @NBN_Australia to come, only to find out after the fact that there was no appointment. @Telstra never thought to tell me. So I’ll wait another week for (probably) the same thing again. Anyone looking for internet AVOID @Telstra!!

  • Movrickz movrickz uchiha (@Movrickz) reported

    has anyone Telstra internet been down for , internet been down for like 5 hrs now and it ain’t coming back up

  • mrl58 rabble rouser (@mrl58) reported

    @lutajobe @Telstra @NSWNationals I wonder if they are trying to phase out landlines? Much of regional Australia has no reliable mobile reception. Our internet is slow/expensive, runs out of data all the time. Telstra couldn’t provide a mobile or internet service where we live. Regional folk are disadvantaged.

  • Shaun_R Shaun Ruigrok @Shaun_R@aus.social (@Shaun_R) reported

    @Telstra Cam, I’m not sure you quite understand. This is bigger than just a modem issue; this is something your Level 3 network engineers should be looking at - not Level 1 tech support. The issue isn’t client-side; it’s something between you and Microsoft.

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported

    Was so excited to go to @VodafoneAU to switch over from stupid @Telstra and they couldn’t find my ACN on their system! Why do telcos make life so hard for customers to do business with them? Maybe @Optus can help?

  • Shaun_R Shaun Ruigrok @Shaun_R@aus.social (@Shaun_R) reported

    @bandit_hat_ @AzureSupport Same issue in our M365 Tenant here too. Seems to be isolated to @Telstra NBN IP addresses, which earlier today were geolocating to Melbourne Australia and now suddenly geolocating to Tashkent, UZ (Uzbekistan).

  • BillyFrank1979 Liam Frank (@BillyFrank1979) reported

    @Telstra please explain why access to my accounts through the telstra app and online log in is not working and I have register again?

  • LogicallyMystic Leon Rowan 🦉 (@LogicallyMystic) reported

    @Just_Krystle_M I buy my phones outright from the Apple store. (Can return in 14 days if you don't like it) and I use Woolworths Mobile, which is on the Telstra network, well priced AND gets you 10% off one shop per month at Woolies.