Telstra outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Greg McGarvie (@GregMcgarvie) reported 3 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

• 
  Nichola L Stephenson (@nickystevo) reported 4 minutes ago from Hervey Bay, Queensland

  Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

• 
  Nichola L Stephenson (@nickystevo) reported 20 minutes ago from Hervey Bay, Queensland

  @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

• 
  Sis (@Aunty_Sis) reported 26 minutes ago from Hervey Bay, Queensland

  @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

• 
  Nichola L Stephenson (@nickystevo) reported 46 minutes ago from Hervey Bay, Queensland

  This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

• 
  Nichola L Stephenson (@nickystevo) reported 53 minutes ago from Hervey Bay, Queensland

  @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

• 
  Sis (@Aunty_Sis) reported 53 minutes ago from Hervey Bay, Queensland

  @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

• 
  Nichola L Stephenson (@nickystevo) reported 56 minutes ago from Hervey Bay, Queensland

  @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dexq (@qexdval) reported 13 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  Greg Ryan (@GregRya98533841) reported 13 minutes ago

  @shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N

• 
  slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported 16 minutes ago

  @AFL @Telstra @essendonfc Poor prick

• 
  Lyn Shields (@lynshields) reported 17 minutes ago

  This Telstra ad is horrible

• 
  Luke hickey (@Lukehickey1i) reported 17 minutes ago

  @Telstra Your rewards and points website is down and won't load. Be better.

• 
  samantha 🏳️‍⚧️ (@Samantha7ey) reported 17 minutes ago

  @yuyan497 im also with telstra alongside many other people and i always get reception along that part of the network

• 
  Dead Ä̷̬͖̽͗P̷̭̳͔͇̊ on CompSciFutures (∀/∃/acc) (@CompSciFutures) reported 20 minutes ago

  𝗢𝗡 𝗠𝗘𝗡𝗧𝗔𝗟 𝗔𝗕𝗨𝗦𝗘 𝗕𝗬 𝗧𝗘𝗟𝗦𝗧𝗥𝗔 𝗖𝗔𝗟𝗟𝗜𝗡𝗚 𝟭𝟯𝟮𝟬𝟬𝟬 𝗪𝗛𝗘𝗡 𝗘𝗫𝗛𝗜𝗕𝗜𝗧𝗜𝗢𝗡 𝗖𝗢𝗥𝗣𝗢𝗥𝗔𝗧𝗘 𝗕𝗨𝗜𝗟𝗗𝗜𝗡𝗚 𝗦𝗪𝗜𝗧𝗖𝗛𝗕𝗢𝗔𝗥𝗗 𝗜𝗦 𝗗𝗜𝗦𝗖𝗢𝗡𝗡𝗘𝗖𝗧𝗘𝗗 Re: INC42959519 19-Jun-26 13:36 Call from Telstra faults L2, said will call back after Network Reset & Restart 14:32 Call back from Telstra faults L2, (from outside Australia over 5G - an insecure channel) call took 21 minutes of tautological circular mentally abusive dark reasoning & failure to follow procedures. Refused to escalate "Deprovisioning" of SIM cards unable to make calls to transmit data, demanding "samples" of calls to/from +1-408 by IBM and PARC from Military Classified numbers for over 10 years. Refused to comply with Data Sovereignty rules and to respect the classified nature of the "samples" they were requesting and I refused to provide till I am talking to a suitably qualified person or engineer calling from within Australia. Refused to comply with "Do not talk to computer scientists over insecure channels" rule. They then said "will not escalate till I provide samples", I explained "deprovisioned" is more than enough to escalate and samples to that end have been provided. Call put on mute, stayed silent for 5 mins then other end terminated call. AP

• 
  Robert (@the_LoungeFly) reported 20 minutes ago

  Dear @Telstra your account problem managers are inept children based out of the Philippines. How can an account problem manager’ not have the same access to view accounts to resolve financial problems? Why would they ask me to go back to the shop to get an archive? Incompetent!

• 
  JimboDardy (@JimboDardy) reported 20 minutes ago

  Will have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.

• 
  Luke (@Posica) reported 24 minutes ago

  @ttyoma_ @luckychappy_ Well im with Telstra and the servers just arent good on apex unfortunately. Especially recently alot of slow mo or higher ping games