Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @GreatCovidPanic @catedempsey But they also stole and sold Telstra, Optus and Vodafone Customer data in 2016. They're still doing it to this day. Are you ok with your Personal ID being sold? They'll know your address, Bank account and passwords. Still ok?

  • Mitch_it333 Mitch (@Mitch_it333) reported

    @catedempsey Given Indian Call Centres stole and sold Telstra Customer data in 2016, Telstra is knowingly putting their Customers at risk yet again. How would a Class Action go?

  • victornorthhead Victor Northhead (@victornorthhead) reported

    @Telstra can someone please help me activate my new Post paid sim. The live chat isn’t helping. I am also on hold on the phone for the last 20 minutes

  • BellRae Belinda (@BellRae) reported

    @Telstra You’re missing the point - a contract normally means you lock in terms unless both parties agree to change it. But I bet there there is fine print leaving the customer with zero rights…

  • aussie_richard Richard Hay (@aussie_richard) reported

    Can anyone else purchase Microsoft Teams Calling via Telstra Market Place @TelstraEnt @Microsoft365 #teamscalling Been down for abut a week

  • deandavidgray dean (@deandavidgray) reported

    Wow @Telstra staff in store are too busy to help get new business - got told to come back another day.

  • optoio OptoIsolated IO (@optoio) reported

    The Telstra pain continues: 45 minute wait times on hold. 3 different numbers to call for a service I asked to connect to in April. Moving a user from another phone provider to Telstra you would assume would take hours. More than 3 MONTHS on, still not completed.

  • damegus Damegus (@damegus) reported

    @Bazthebemused @Ballyurra Yeeep. And telstra fought tooth and nail to avoid replacing the copper. Unless you had absolutely ZERO connectivity they wouldn't foot the bill to fix it. When the LNP offered to buy the network back off them it they must have all burst into song and dance.

  • RyanSimmonds23 Uncanny Ryan (@RyanSimmonds23) reported

    Lol telstra increasing my monthly bill just because they can what a horrid ******** of a company

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra Yeah tried Mac and mobile. Same issue