Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 04/01/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Klefti Sofia (@Klefti) reported

    Hey @Telstra is it part of your customer service charter to tell people to stay on the line and then hang up on them constantly? I was happy to wait, but call keeps cutting out.

  • NoRelationToNed NoRelationToNed (@NoRelationToNed) reported

    @Telstra Is Telstra email services (notably bigpond) down at present? Cannot access via webmail or Thunderbird client.

  • aussiebhaiya Tapan Amin🇦🇺🇮🇳 (@aussiebhaiya) reported

    @Telstra any updates still down.!😔

  • jthistlethwaite Jill Thistlethwaite (@jthistlethwaite) reported

    @Telstra you have charged me twice for the same mobile but deny all knowledge of this. Impossible to speak to anyone. I have documentary proof but your messaging chat service does not support attachments. #telstrapoorcustomerservice

  • ozmerica Lee (@ozmerica) reported

    @Telstra *Sigh* Someone is finally back in the convo & answered me. Asked the same question from rhe start of the convo & now thinks they're fixed the problem coz my internet is working atm. 🙄 I have asked for a mgr or super. I have spent hrs already today & am absolutely nowhere 😕

  • masakofukuisyd masako fukui (@masakofukuisyd) reported

    @Telstra landline is down, and can't get a dial tone. Does this mean the line is down? I tried turning all equipment on and off. Internet still works

  • maggiepies2010 Maggie pies (@maggiepies2010) reported

    @LisaB_29 Just like all Telstra ****.. annoying as hell

  • ohsixoneoh ohsixoneoh (@ohsixoneoh) reported

    I’m in shiztown where apparently there’s little #Telstra service 🙄

  • Klefti Sofia (@Klefti) reported

    @Telstra Yes I have spent an hour trying to cancel my home internet and I am on chat loop that never ends.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.