Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/14/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @JulianBurnside So how long have you been a Telstra customer Julian?

  • Tr0ji Nick (@Tr0ji) reported

    @maxstainkamph Also, it doesn’t help that there is only one Telstra tower compared to Optus’s 3 around Ky.

  • trentgaybody John Walsh (@trentgaybody) reported

    @Telstra It’s not too strange at all Lauren as my neighbour, a Telstra customer also doesn’t have internet. I have reverted to 4G on my phone but I had issues to address on my laptop but no wireless on my laptop or tv

  • penguin_brian Brian May (@penguin_brian) reported

    @Telstra Not yet. Several days ago, I got a phone call asking for more details. Including 3 more speed tests over the next 24 hours. Was told they would ring back the next day to get the results. They never did. So maybe they didn't actually need the results?

  • fluffylucy yehuda harmor (@fluffylucy) reported

    @Telstra @JulianBurnside I suppose it looks bad when a celebrity highlights your disdain for your customers in a public forum. But even if you fix Mr Burnside's problem in good time, it's your company's approach to service that is the problem.

  • naigelthornburn onedeeag (@naigelthornburn) reported

    @Telstra Yeh can you fix @NguyenTheKing net please

  • DeanCorp DeanCorp (@DeanCorp) reported

    @telstra is there a network outage in Brighton, VIC area? No 3G,4G, 5G (SOS only) call drop outs. Happening to multiple businesses too, no signal for eftpos machines

  • b3etle4_the_pro b3etle4 (@b3etle4_the_pro) reported

    @Telstra help me please

  • cnqr_maggsy Maggsy (@cnqr_maggsy) reported

    @NguyenTheKing @Telstra That sucks man hopefully fixes soon

  • Mithixzzz Joshyyy (@Mithixzzz) reported

    @Telstra whats with the outage? For the internet? It goes back up and then it drops 🙃