Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/14/2025 18:10

December 14: Problems at Telstra

Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @tofar1 @Telstra I'm 55 kays from the Melbourne GPO! The city fills my horizon! The copper line is u/s. The mobile is poor and skymuster a joke! We sat stunned at the speeds starlink was producing. Don't look back!

  • ceciliavdm Cecilia vdM 💉💉💉 (@ceciliavdm) reported

    @tonytau101 Nope. Doesn't work. But all good, been chatting in the DMs with @Telstra and it's pretty much sorted.

  • dilantha Dilantha Nanayakkara 🇱🇰✊🏼 (@dilantha) reported

    @Telstra velocity seems to be down in 3977. Any resolution expected soon?

  • Kazz201 Kazz (@Kazz201) reported

    @independentaus @paulbudde Telstra is the only network which operates on Christmas Island. Grateful that we have a service and understand it is being upgraded from 2G to 4G. #telstra

  • ReikiVt Rei 🤍 (@ReikiVt) reported

    @NerdereChan Oooh Telstra!!! The best internet company in the world. They're so good that they had two phone numbers on our plan that we don't even know!! Gladly they refunded the like 2k in charges after we spotted it after ages but holy **** :) gotta love Telstra

  • parflokim parflokim (@parflokim) reported

    @Telstra Leas than gold support shared the general 132200 number. I am going to nominate them for an award for customer service!

  • dominic_opaque dom (short for dominant/**********/****/dingus) (@dominic_opaque) reported

    @ceciliavdm @Telstra then your an idiot. i’m sorry but there web sight works perfect ly for me

  • peter_adderton Peter Adderton (@peter_adderton) reported

    If you rebranded Porsche by Volkswagen, sales would plummet. The Porsche customers don’t see themselves as Volkswagen drivers, take Boost Australia we use the powered by Telstra Network but not "By Telstra" minor difference in words by major impact in consumers minds.

  • headquarters31 🔮🧑‍🎓Julie HQ31 (@headquarters31) reported

    @tofar1 @Telstra Telstra are the pits! Nothing but issues. Even had an Ombudsman investigate and fix twice on different priorities and I’m not isolated

  • TreeTheThicc TreeTheThicc (@TreeTheThicc) reported

    Thank **** my group didn't decide to do Hardcore Group Ironman, Because I've died 6 times today due to Telstra's Dog **** internet :)