Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/29/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NanzyWarali Nanzy Warali (@NanzyWarali) reported

    @Telstra No thank you Ryan. It’s too much time consuming. Instead of trying to turn this around. You’d tell Telstra to have better service standard policies.

  • abc_junkee Hoogle Gater (@abc_junkee) reported

    @Telstra been talking to ref 46269883 for over an hour and ask the clown is doing is restarting and recabling equipment. I need my nbn back up. In the past, every problem has been done clown interfering with my line at the pit down the street. I know how to trouble shoot my setup

  • nadine_whitney Nadine Whitney (@nadine_whitney) reported

    @SARussellwords I think the damage has been done. As to which company I don’t know. Telstra aren’t any better.

  • abc_junkee Hoogle Gater (@abc_junkee) reported

    @Telstra Rubbish. You are treating me like an idiot. I suggest you fix your service. The telstra app isn't responding either unless it is locked while responding to inane questions. Time to shift provider it seems after 40 years! Once telstra was good.

  • phil_honey Philip Honey (@phil_honey) reported

    @ipaddockapps @agrobaz Ring 101, listen to the first one and then hang up… they’ll all load up then. It’s more likely a telstra setting issue than apple issue, as telstra is the one who flicks the on/off button for Visual voicemail/Messagebank Plus settings.

  • sacredcara Cara☘️Melbourne/VIC/FMTY✈️🌏 (@sacredcara) reported

    @asubjectivemale Thanks for info, have heard good things about Aldi and Belong. My current company uses Optus service but cheaper however Telstra supposed to be better for regional coverage, which is important for me.

  • peteharris Pete Harris (@peteharris) reported

    @telstra with a data only plan (eg for mobile 4G), why so hard to simply change (say from 40GB to 80GB). You get taken out of the MyTelstra app, have log in again, choose a plan like you’re a new customer etc etc. :-(( !!&$§

  • NathanLee Nathan Lee (@NathanLee) reported

    - AUSSAT and Telecom (aka telstra) which lead to the gigantic mess of NBN roll out having to negotiate with telstra to roll out infrastructure that telstra let rot - Qantas (we are still bailing it out with public money, although it gets to keep the profits when out of trouble)

  • everydayastory Every Day A Story (@everydayastory) reported

    Is @Telstra mobile calls not working today?

  • jeremybank J Bank (@jeremybank) reported

    The Telstra network is so dismally poor in urban Sydney. Like sometimes it barely works.