Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (39%)
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Phone (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DJG
(@djg1357) reported
@Telstra Thank you Jessica. After ~20 days of trying to resolve this and getting nowhere with zero Telstra support, I hope you will understand my skepticism that this will now be resolved, but I’m hoping.
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Gregor Heard
(@grheard) reported
@wimpakminyip @Telstra Hope not like the nati ‘just another day’ fortnight outage last year!
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Darragh Miller
(@dazler1) reported
@andy_penn @Telstra Well my latest bill arrived and third month in a row I have been overcharged for the WifiBooster service and again have to contact your Gold Service team to fix, they seem to think it’s fine to overcharge me again and have to contact you again to fix, #ACCC
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Karl Sayers
(@KarlSay88) reported
@Telstra I want to switch from post paid to pre paid online as my contract has finished. I did this for another phone in October without fuss. Now I need a credit check. Ridiculous by the operator on Hold support. #pleashelp #itsnotthathard.
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Rosie
(@AusSmallBiz) reported
@Telstra if a customer has been charged for a service and speed that can not be delivered for several years by TELSTRA are they entitled to a refund? TPG inform customers within 1 week and recommend they downgrade to a cheaper plan.
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AngryNana
(@AngryNana4) reported
@Telstra I was also given INCORECT INFO by another of your staff when I purchased what he assured me was a once-only data pack add-on. Later I discovered it is ongoing unless I cancel it. I suggest you call me TODAY because I am considering contacting the Ombudsman about this.
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john s
(@blimmey1) reported
@Telstra .Well another day of broken promises.Told last friday a technician book to connect landline for today;monday.This stated by my case manager ;lol great case manager.Hence Tech bloke "NO show"without a call to cant make it as i have given then my mobile number.I give up.
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dce&it
(@dceandit) reported
@Telstra I need your help on an update re nbn provisioning order SNA51922952. I’ve been waiting 3 days for an answer via the 24x7 app.
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Jacob oneill
(@Jacoboneill19) reported
@rezyn8 @Telstra You aren't getting better ping ever from any stupid online optimiser placebo bullshit. Want better ping, move closer to the server, simple. This seems basically like QoS, that's all, wich every modem basically implements anyway.
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The Weather Ferret
(@2017Ferret) reported
Please note: Both Gooseberry Hill and Hillarys Point Boat Harbour don't have TBRG (Tipping Bucket Rain Gauges) Pearce are currently experiencing issues with their TBRG Mandurah is currently offline during to a Telstra outage in the area @nobby15