Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/11/2026 15:50

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stewartmjohnson Stewart Johnson 💉🇦🇺 (@stewartmjohnson) reported

    @Telstra Yeah so I contacted your support chat and they said “just place an order on the website to go in the queue” even though I had just sent them a screenshot of the error showing I’ve been trying that and it doesn’t work. Then they suggested I contact Apple. What the…?

  • VinniesCasula Tony Rizzotto (@VinniesCasula) reported

    As the first goal is scored in the #FIFAWorldCup #QatarWorldCup2022 can @Telstra let customers know that they will have no service in @clubmarconi1958 just like the last 3 days but they insist there is no problem. #Goal disallowed

  • rebekah41451440 rebekah (@rebekah41451440) reported

    @Telstra Our 4g service has become very ordinary over the last few weeks. Is there a problem with the towers? We live on Adlers Lane, West Wyalong.

  • austPerfect Daymaker (@austPerfect) reported

    @Telstra Telstra sent me a text message advising I had turned off Face ID. Asking me to call if I hadn’t. Your AI then spent 3.5 minutes not understanding my requests before putting me 45-60 minutes of wait time. Has there been an issue with privacy and account data?

  • LikmahBitz Likmah Bitz (@LikmahBitz) reported

    @Telstra Hi guys, recently moved house and you have given me a new Gen3 modem. Unfortunately doesn’t support myGen2 extender that I have from you

  • AnxietyPrime1 Anxiety Prime (@AnxietyPrime1) reported

    @AwesomeJoe228 Yeah that would fix it, but a really bad storm rolled through yesterday so assume that's what ****** my net. So just waiting on Telstra to fix it at this point

  • NewyRoosters #lolatsouffs (@NewyRoosters) reported

    @Telstra Aside from agreeing your service is **** they have asked me to update you on your latest failings I will be requesting a credit on decembers bill now

  • NewyRoosters #lolatsouffs (@NewyRoosters) reported

    @Telstra over a ******* month to process a refund Complaint #4662306

  • ovadosepeace ƎSOႧ∀ΛⓄⓀɪʟʟᴜᴍɪɴᴀᴛɪ † The Truth (@ovadosepeace) reported

    the telecommunication ombudsman himself threatened me personally when I spoke to him about Telstra and mentioned their involvement in me targeting which I had several problems with .he sent a veiled threat words to the effect I dont want to report this to the police or else

  • debojyotisarker debojyoti (@debojyotisarker) reported

    @Telstra @MichaelAckland3 @brendonriley Do you have any customer support during weekend. I have been trying to activate my new esim without any success, escalated but still not working?