Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/05/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Cannulator The Cannulator™ *Not available in stores. (@Cannulator) reported

    @Telstra Thanks Tori, I think I was able to self manage. The support paths for Velocity customers seem to have been down specked. I was disappointed being palmed off when Telstra caused the email problem is platform transition.

  • AboutMaple WhatAboutMaple (@AboutMaple) reported

    @Telstra Hello Telstra. I’ve been having ongoing issues. Every time I make a change, something goes wrong. Currently, I need an eSIM to transfer my number to a new phone. The order keeps getting cancelled. How can I speak to a local person? The last 8 attempts have not worked.

  • kym11z Kim Farragher (@kym11z) reported

    @Telstra I have just received a call from someone advising they from Telstra told me they were going to cancel my contract with you if I didn’t give them my drivers licence info etc. you need to advise customers of this scam the phone no was 02 9369 2411 Sydney, New South Wales

  • ShaneBryan_IT Shane Bryan 🍺 (@ShaneBryan_IT) reported

    @AdamFowler_IT Yeah at my last Org, that's how it ended up and it turned out to not be as bad as I expected. I'll be doing a comms review here next year and hopefully can find a suitable non-Telstra, org-wide Teams based solution.

  • _SoShutUp YesItsLola (@_SoShutUp) reported

    never has there been and never will there be a more useless co than @Telstra. technical specialists who cant assist with a tech Q about a telstra router, trf'd to wrong depts, inability to answer basic acct q's. THE ABSOLUTE WORST and thats quite the achievement. closing the acct

  • weltschmerz84 Weltschmerz (@weltschmerz84) reported

    @Telstra Hi there. We signed up for Series S all access when it was first released. We were under the impression that it came with 24 months access to ultimate, however the subscription has seemingly run out. How do I resolve this issue?

  • Beefox31 Beefox3 (@Beefox31) reported

    @Telstra There was actually, it only took me 7 hours and multiple customer support calls to find someone that was able to resolve the issue, it only took them a couple of clicks, an absolute joke.

  • skwashd Dave Hall (@skwashd) reported

    Saying a prayer before heading into the @Telstra shop “God, grant me the serenity to accept that Telstra will never change, courage to get my SIM activated, and patience to not lose my **** when they inevitably **** it up.”

  • ShaneBryan_IT Shane Bryan 🍺 (@ShaneBryan_IT) reported

    @AdamFowler_IT As a TCO365 customer, how did you go handing control of licences over to Telstra? Willingly or not?

  • DavidMu51883580 David Murphy (@DavidMu51883580) reported

    @Telstra The 2.4GHz wifi on my Smart Modem isn't working, a common problem according to Crowd Support. After spending hours with support on chat and phone, they're now sending an NBN tech out? What a waste of everyone's time!