Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/01/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stonedbandit88 Dabbling Bandit (@stonedbandit88) reported

    My favourite part was when #techsupport finally answered and said they hadn't received a call in quite awhile, agreed that the issue is easily identifiable as a faulty modem and that no the guy I spoke to 2days ago didn't send one out 🙃 Welcome to @telstra - worst support ever

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported

    @millymae @Telstra No doubt you've seen my "conversations" with @telstra here. I never call, I always have conversations in text, so I can copy/paste what they say back at them. I don't blame the underpaid, under-trained, poorly-resourced staff, because the problems are higher up.

  • bellyrumbles Sara | Belly Rumbles (@bellyrumbles) reported

    @NBN_Australia Hi Maya, yes did all of that (went through all those steps as usual) Day 3 and still horrid with Telstra switched us over to 4G which is hopeless.

  • John25872967 John Carter IPA/LNP DESTROYER (I AM THE RAPTURE) (@John25872967) reported

    @FullNam88340203 @deniseshrivell It is now, the Telstra internet in town is garbage, business and private, we have days when either side of the main street is out.

  • subodhshri Subodh Shrivastava (@subodhshri) reported

    @Telstra it has been two days. I am chatting with support and still no luck on resolution. Chat guys changes and i need to explain again and again. They always changes the responses. It could have been addressed in 10 min on call. Worst experience

  • stinginthetail Queen NomNom De Plume (@stinginthetail) reported

    pathetic doesn't really describe how bad Australian Telstra's customer service is since covid (and it was bad beforehand) - avoid the company if you can. I'd been planning my escape for 12 months, and sadly stuck with them again.

  • AlexBarbagallo5 alex (@AlexBarbagallo5) reported

    @Telstra Telstra is so bad it cuts out all the time and it’s so slow...

  • petermclarty 💧 Data Dot WFH 🏠 until the end of time - Jingeri (@petermclarty) reported

    @Idealaw @Telstra How long has the problem been going on, not just since this rain sorrel. Can you point to the first time you connected someone?

  • NolaWallace15 Nola Wallace (@NolaWallace15) reported

    What the point of Telstra building towers then when developers build houses close to them they turn the power down so low you can't get a signal. Radiation emissions. Why are they allowed to build houses so close.

  • stonedbandit88 Dabbling Bandit (@stonedbandit88) reported

    Just to clarify this has been an ongoing issue for over 7mths 🙃 the #casemanager assigned by the #ombudsman through @telstra called me "mean" because I told him the issue was continuing after the technician 🙃 even though I'd said it was the modem that STILL hadn't been replaced