Telstra outages and service status in River Heads, Queensland
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- Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near River Heads, Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandScrew you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandThis Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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vinni • 包沁燕 🇵🇸 (@glyphclutter) reportedbefore i switched to a provider on telstra wholesale i’d be en route to work on a call like sorry if comms go down lads i am approaching the site™ (westgarth).
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra been stuck on mobile internet for 2 days now in Peregian Springs. Have reported fault yesterday evening but only outage listed is a closed from yesterday morning. What gives?
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GregM (@Gmeister67) reported@WSWanderingEels True, Notice how this season Kayo started buffering on most NRL games. How to fix it, upgrade your internet plan. Guess who owns half of Kayo Telstra. Just another gouging ponzi scheme. They dont care for the players the clubs the game. Its all about profits.
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Lyn Shields (@lynshields) reportedThis Telstra ad is horrible
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jfly (@jasonfly) reported@pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.
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Andy (@Andy22000) reported@WhereMyOstrich @ausstockchick No need to respond in such a derogatory manner. Here is the list, I pulled this from Grok in app you can verify it easily. Recent major Australian companies announcing significant domestic layoffs and offshoring of corporate/white-collar roles — Woolworths, Officeworks, Telstra, and NAB — have timed these moves amid sharp rises in domestic employment costs. • Woolworths (early June 2026) is offshoring hundreds of head-office roles in IT, finance, and HR to India/Philippines as part of cost-cutting to stay competitive with Aldi and Amazon. • Officeworks (late May 2026) is shifting hundreds of support, customer service, and tech roles to Bengaluru and Manila, boosted by AI/automation. • Telstra (earlier 2026) cut hundreds of roles (up to 650 in rounds) with work moving offshore to India. • NAB has expanded offshore teams in India/Vietnam (adding 1,000+ roles) while managing Australian redundancies. This wave aligns closely with escalating domestic labour costs: The national minimum wage and award rates rose 3.5% from July 2025, superannuation guarantee hit 12%, and the Fair Work Commission announced further increases effective July 2026 (4.75% on awards, ~5.9–6% on the minimum wage to $26.44/hour). Combined with weak productivity growth, higher on-costs (payroll tax, workers’ comp, etc.), and strong wage pressures, this has widened the cost gap versus offshore locations where skilled roles can be 30–70% cheaper. Companies cite these factors — plus efficiency drives — as key reasons for prioritising offshoring while protecting or growing frontline retail/store jobs domestically. This reflects a broader 2025–2026 trend among Aussie firms responding to cost-arbitrage opportunities in a high-wage, lower-productivity environment.
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oneonethreeinvesting (@113investing) reported@_shanmoho @hasselljpb @Telstra They 'upgraded' to 5G down here last year and killing the 4G network in the process. Hahahaha .Had to switch to a different provider.
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deirdre ritchie (@deirdreritchi10) reportedSame with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.
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Catherine (@Catheri09875779) reported@IterIntellectus Telstra also: 2026 (Enterprise Restructuring): Telstra announced major workforce restructures, cutting hundreds of enterprise and IT roles in Australia. A significant portion of this work and technical support was offshored to the Indian-based ICT firm Infosys and its joint venture with Accenture.
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JimboDardy (@JimboDardy) reportedWill have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.