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Telstra outages and service status in River Heads, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryCorby57986
    Terry Corby (@TerryCorby57986) reported

    @FetchStep @jmil400 @Telstra To be clear,r u suggesting ministers shouldn’t ever be on holidays ?That might be the dumbest thing you’ve posted in a strong field.Emergencies r never programmed,she reacted brilliantly to it,she was at work quickly.Dealt with the problem and is still there.

  • jenkspl64
    Wot da ! (@jenkspl64) reported

    2nd: Does Telstra check critical updates (by their own staff) before they are uploaded to the entire network. Especially if the external supplier uses software coders in the global south paid a pittance, and likely to be influenced by others or to do just shoddy work.

  • DanSmith18
    Listener Dan (@DanSmith18) reported

    @_benny4 It’s ******* laughable. Dear Leader putting out press releases demanding Telstra pay compensation. How about get stuffed Jacinta. You’ve neglected the infrastructure for years but sure, let’s blame someone else. ******* this government needs to go.

  • Ryulightorb
    Riri (@Ryulightorb) reported

    @ruicharadrius To make it worse in some area emergency services via Telstra mobiles went down with over 600+ failed calls and Telstra has to send out welfare checks with the police, they are now investigating a death that may have been avoided if the outage didn’t happen.

  • PeterLa42944463
    Peter Latham (@PeterLa42944463) reported

    @PaulBongiorno Pathetic!! It is patently clear that Telstra deliberately created the problem, specifically targeted Bongiorno, is taking extra time to resolve it, and will not advise Paul what to do to restore the service. Pathetic

  • GregGregashe
    Greg (@GregGregashe) reported

    @PaulBongiorno Paul you are a technical dinosaur turn off & restart so you connect again to Telstra Network

  • meljone09114086
    melly,go figure (@meljone09114086) reported

    @OsherFeldman If she had an ounce of understanding she would know anyone ringing 000 when there’s a failure of a network like Telstra would know that the call is diverted to another network & it takes about a minute to connect through, as I heard today. Education people

  • Daniel_0124
    Daniel Edwards (@Daniel_0124) reported

    @AFL The Freo outage sponsored by telstra.

  • JimThom90458694
    Australian Patriot. (@JimThom90458694) reported

    @NoticerNews From the 90's Telstra plan has been shedding technical jobs. First their engineers then the technical officer, next the technical trainers, then the technical support staff. Keeping marketing people then their jobs to contractors. Control switching equipment system to India.

  • intnlctzn
    Peterh (@intnlctzn) reported

    Looks like with three recent Telstra outages, and the apparent network weaknesses, China wouldn’t even have to fire a rifle in order to knock Australia out.