Telstra outages and service status in River Heads, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telstra Issues Reports Near River Heads, Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandScrew you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandThis Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Taya Nielsen: Sack Trump! (@TayaNielsen2) reportedWhy would @abc_breakfast ask the foreign minister about the Telstra outage? Would you not actually speak to - oh, I don’t know - oh, yeah - the #Minister_for_Communications?
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Kurt Lass (@KurtLass1) reported@MikeCarlton01 @Telstra During the event, I predicted the cause to be a faulty software update which had not been properly tested before deployment. I was right: "On Thursday, Ackland confirmed that the update pushed out to the rest of the network dialled back the clock internally to November 2006."
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🇦🇺 KatyC (@colla_katy) reported@PaulBongiorno Massive Telstra outage, CEO Vicki Brady overseas holidaying. Is it a coincidence 12mths ago (July 2025); Qantas experienced massive cyberattack & CEO Vanessa Hudson was also holidaying overseas.
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Humpy (@sirhumpyAU) reported@tim_blee The 000 system is antiquated, Telstra gets about $20 million a year from running it. Labor has updated the emergency alert system, which will be tested later this month. Someone should ask Henderson why they didn't do anything to improve 000 tech in their decade of government
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Nosiree Bob (@NosireeB) reported@JacintaAllanMP Telstra employs almost exclusively Indians, did you expect the level of service to increase ?
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Snuffles 🌸 (@Snuffle16106950) reported@heidimur @JacintaAllanMP @Telstra maybe its time that ulitlties are returned to public hands via State and Fed .....they are to provide a service for people not make a profit! Same applies to public transport old day Victorian Railway, Australian National Railways......
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Henry Bennett (@henry_benn51461) reported@OsherFeldman Long winded explanation for a deliberate silly thing to do, 000 is a number you use in an emergency situation, all available lines of communication should remain open. It’s not a play thing, Sarah should have just contacted Telstra to confirm the issue if that was important.
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Petes Tweets (@petestweets141) reported@FreedomAus80100 If it was a hack then #Telstra won't admit it!That would be a poor reflection on their lack of adequate investment in security systems!
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RAAF VIP Aircraft Movements (@raaf_vip) reported@NZ_Trav Poor blokes were running on near empty batteries by the end of it, and struggling with video lagging courtesy of the Telstra outage, but it was still good.
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BLUE (@BLUE04699289) reported@KymRob25112 People should not be focused on Henderson's call. It made no difference. There was no option of connecting. Telstra's network did not switch to other carriers. Forced switch was not available as this requires a network connection. Telstra & the gov are responsible.