Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/10/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AEddy6087 Eddyonfire (@AEddy6087) reported

    @Telstra The original case was: 38594367 It was closed without a resolution The new case is: 39144158 I'm yet to speak to a case manager about this one. The Ombudsment reference is: 2022/06/04291 I have 5 days until i have to update them on Telstra's progress.

  • tutaekuri 💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹** (@tutaekuri) reported

    @Telstra Lol. My call is valuable to you until I get so pissed off waiting I hang up.

  • dja613 David Abulafia (@dja613) reported

    @GladysB Telstra is more expensive than tpg. This is a bad move

  • mel_giancarlo Mel en Suisse (@mel_giancarlo) reported

    @GladysB That is a terrible press release. It sounds like Optus is just whinging about Telstra getting an advantage in the market. If Optus really cared about regional Australia, you "throw money" at it, Gladys!

  • Pragmaticaust Pragmatic Australian (@Pragmaticaust) reported

    @Telstra Hi Matthew… patience long gone with a long list of Telstra issues … but appreciate as an individual it isn’t your fault…. And no doubt you are embarrassed to work for an organisation with such a poor record and delivers such poor performance …but understand we all have to eat

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @GladysB Speaking as one of the first webmasters at TPGi I would have to say that Telstra merging with TPG is the perfect cultural connection. Both companies want your money and don’t want to talk to you or help you with problems. Your lot shouldn’t have privatised Telecom. Your fault!

  • tutaekuri 💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹** (@tutaekuri) reported

    @Telstra No, you do NOT understand. You didn’t then, you don’t now and you will never do so. No change in this policy at all. The end user is just a series of new incident numbers to be ignored.

  • LeastHesFunny_ Heath (@LeastHesFunny_) reported

    @_Stacey1987 My poor hotspot got a hammering from friends for 3 weeks in the Top End last year (all Optus users and this lone Telstra guy). Does its job with aplomb.

  • CeliaJanewh Celia O'Rourke (@CeliaJanewh) reported

    @AGW_Emergency Tell me one instance where privatisation has benefited the public... Privatisation was one of the most idiotic policies creating failure upon failure...E.g Telstra is a monstrosity... 8 hours on phone to rectify an easily negotiated issue...

  • tutaekuri 💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹** (@tutaekuri) reported

    @Telstra Like the time you swapped my good landline for my bad landline and insisted I raise another incident. Helpful? **** off.