1. Home
  2. Companies
  3. Telstra
  4. River Heads
Telstra

Telstra outages and service status in River Heads, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BeeYenChan
    BeeYen (@BeeYenChan) reported

    The government’s big idea for fixing telco failures? Slap them with a $7.3 billion spectrum renewal tax — almost double what Telstra considered fair value — then threaten massive fines for triple-zero outages. Gartner analyst Khurram Shazad said it outright: this can do the opposite of strengthening resilience. Telcos are already stuck with stagnating revenue growth. These inflated spectrum fees just crush their margins harder. So they do the obvious thing under pressure. They stop spending on actual redundancy. No secondary backup power systems at base stations. No automated routing failovers. No diverse fibre backhaul paths. Capital expenditure gets deferred instead. The core network becomes brittle. One software glitch or timeserver ****-up and failures cascade into proper disasters. High spectrum costs simply extract the economic surplus from the sector. Networks look faster on paper because of the shiny new bands. In practice they are significantly less resilient when it actually matters. When the next outage hits and the “improved” networks fall over anyway, who gets the blame?

  • 7NewsAdelaide
    7NEWS Adelaide (@7NewsAdelaide) reported

    The Telstra outage had nothing to do with the death of a woman on the state’s south coast – that is the finding of a police investigation into claims made by a South Australian senator. The police commissioner has given Kerrynne Liddle a spectacular smackdown for posting the allegation on social media in the first place. @laurenrose7

  • Greggreenwood17
    Greg greenwood (@Greggreenwood17) reported

    It amazes me the hypocrisy of the LNP & their shills. I remember when they sold Telstra off, all the crap Costello went on about taxpayers paying for towers. Now all I here is rural communities whinging & demanding Labor stump up billions to build towers everywhere!

  • KeithSutho_OAM
    Keith Sutherland OAM (@KeithSutho_OAM) reported

    Just another @LiberaAus MP who thinks they can use the terrible Telstra outage as a point scoring issue because leader Angus Taylor will support them 👎🤬😈 #auspol

  • MarinaStehle
    Marina Stehle (@MarinaStehle) reported

    Regarding @Telstra outage recently.... looks like were 'hacked' i think this is an insurance claim. So insurance detectives will make hackers cough up to reimburse those affected. If people wsit until insurance case is processed, just put in your claims to telstra, and in due course you will be generously reimbursed by culprit hackers responsible after insurance company processes this case. I suspect Chinese government, so they have lots of money to reimburse everyone. @VictoriaPolice

  • ay_vee2
    AyVee2 (@ay_vee2) reported

    What can possibly go wrong? Recent Telstra outage reminds us. Can't wait for "computer says no'."

  • michaelje
    Michael Ellis (@michaelje) reported

    @PaulBongiorno Restart your phone, as the Telstra is long over. If you still have an issue then its unrelated. Call 132200 to speak to Telstra

  • peterke60628957
    peter kenny (@peterke60628957) reported

    @strangerous10 @BConn39 Nationalise Telstra again. We shouldnt have to put up with this ****.

  • 23stretch23
    stretch23 (@23stretch23) reported

    @myGovau Thanks for the reply it’s all fixed and I think it may have been the Telstra outage causing the drama

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @skyeliner The Telstra fail over dodgey time clocks, sounds a lot like the Y2K bug, (that failed to turn up) 26 years too late.