Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/26/2026 22:05

February 26: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PowercorAust Powercor Australia (@PowercorAust) reported

    There is an outage on the Telstra network which is causing problems with our contact centre and our ability to take phone calls. If you need to speak to us and it’s not urgent, please try again later. You can contact us via our website or Facebook message.

  • CitiPower CitiPower (@CitiPower) reported

    The Telstra network issue has been resolved and our contact centre has returned to normal operations! Thank you for your patience.

  • PowercorAust Powercor Australia (@PowercorAust) reported

    The Telstra network issue has been resolved and our contact centre has returned to normal operations! Thank you for your patience.

  • largezee bigZ (@largezee) reported

    @Telstra **** man fix your service the. Start making jokes

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra all I asked for was a phone call from this spineless imposter. nobody is too busy to do that so I take it that he either doesn't see my tweets of doesn't give a ****. either way it's a total disgrace.

  • AllergicToWoke I ain't buying what you're selling (@AllergicToWoke) reported

    @Telstra When I call back 03 9307 3402 I am told that 'We recently tried to call you but didnt get an answer.'. I was recently just talking to someone using my mobile and have just reset it encase its a problem on my end but I dont think so.

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    Of course the irony is that the signal here is so appalling @Telstra that they might have been ringing every single day for hours and they couldn’t get through. My ISP put me on call back but I haven’t heard from them either. NBN & Telstra a perfect LNP combination mutant…

  • KarolinaVoit Sewer Rat.... #BlackLivesMatter (@KarolinaVoit) reported

    @GodmotherComara you mean like the Telstra outage today....

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra there are currently no problems other than the ineptness of the organisation that useless / spineless/ overpaid Andy Penn oversees. Telstra requires an experienced hands on CEO not someone that lists technology as his third favourite interest.

  • UnitedEnergyAU United Energy (@UnitedEnergyAU) reported

    There is an outage on the Telstra network which is causing problems with our contact centre and our ability to take phone calls. If you need to speak to us and it’s not urgent, please try again later. You can contact us via our website or Facebook message.