Telstra outages and service status in River Heads, Queensland
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- Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near River Heads, Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandThis Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandScrew you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Basic (@AnnaBasic2) reported@RoadknightThe Yes but no even text message ping let alone some type of alarm they where carrying on about. My personal I pad and my work I pad both with cellular connections with Telstra never received a text at all or picked up on my phone receiving the message but no alarm. My Fitbit that gets all my texts didn’t get the text.
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Ray Finkle (@itsrayfinkle) reportedAusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.
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AlloAllo (@squirtlesma) reported@telstra ripping people off again & again How can you justify taking $280 repeatedly processing payments in $10+$20 lots for a PREPAID service & then not crediting the account 1x $20 was processed 4x & a pop up said it failed Now service suspended bill not paid IT'S PREPAID 🤬
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Brian Basson (@BassonBrain) reportedOokla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.
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Brian Emmitt (@emmitt_brian) reported@Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.
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💧Daren Connor 🇦🇺 (@connor_daren) reported@Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages
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Kel So (@KelSoOz) reported@DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.
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The Noisy Elephant (@TheNoisyTrunk) reportedWhy are you fuckwits so dim? @eddys199 Australia was NOT debt-free in 2006. The Commonwealth had NET debt after selling our gold and major assets like Telstra. Australia still had significant state debt. The trouble with you morons is you read a headline, dive into a rabbit hole that even rabbits won't go in and come out all covered in old mouldy ****. Major contributors included: →Selling public assets (privatisations), most notably the government's remaining stake in Telstra, which raised tens of billions of dollars. →Strong economic growth during the mining boom, which boosted tax revenues. →A long period without major recessions or global crises until the GFC. Pauline Hanson is looking for a house 'friend' - you should apply.
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the what an election chocobo (@noreasonspec) reportedEver since the outage Telstra has been honestly dog **** What the fk are they doing
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b (@_benny4) reported@chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.