Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/09/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HippocratesNews Hippocrates News (@HippocratesNews) reported

    We just phoned Telstra to arrange service. The "team member" closed our conversation by ordering us to 'GET VACCINATED!" We couldn't help replying that our vax would never happen, and that Telstra should be ASHAMED of promoting these lies.

  • Cannulator The Cannulator™ *Not available in stores. (@Cannulator) reported

    @Telstra Thanks Tori, I think I was able to self manage. The support paths for Velocity customers seem to have been down specked. I was disappointed being palmed off when Telstra caused the email problem is platform transition.

  • SpudBenBean Denise C AZ 💉💉 (🐕 x 🐩 x 2 mother) (@SpudBenBean) reported

    @jeremy_graham @LesStonehouse Plodding along. On the upside, I just had some excellent help from Telstra recovering OH's email & password. I think it had expired since he hadn't used it in the 8 - 9 years that he'd had it.

  • AboutMaple WhatAboutMaple (@AboutMaple) reported

    @Telstra Hello Telstra. I’ve been having ongoing issues. Every time I make a change, something goes wrong. Currently, I need an eSIM to transfer my number to a new phone. The order keeps getting cancelled. How can I speak to a local person? The last 8 attempts have not worked.

  • MyNameIsMurray Murray Webber (@MyNameIsMurray) reported

    In Australia, Microsoft + Telstra partnered to make this happen. The solution, referred to as Telstra Calling for Office 365, is can be as simple as choosing a quantity of Calling Plans and having those appear in your M365 Tenant. They can help with Phone System licensing, too.

  • bymyers 🕯debbymyers😷💉🍩💧🌱🦜🦘🐨 (@bymyers) reported

    @cathywilcox1 @Optus We've got Aldi Mobile on both our phones, never had a problem. On the Telstra network anyway. We have so much data because it rolls over every month.

  • Gruso Pierre (@Gruso) reported

    @natalietran I sent mum a $40 Android phone just for checkins. Removed every single icon except Service NSW. She took it to Telstra for a SIM, and they kindly "fixed" it by restoring everything back to normal. Thx guys, A+

  • MsMelM MelanieM (@MsMelM) reported

    @Telstra And I keep being charged at ridiculous rates. I've spent hours and hours on line to your respectful workers in Hyderabad but the problem is with the exchange here in Sydney @Telstra_news @Telstra

  • _SoShutUp YesItsLola (@_SoShutUp) reported

    never has there been and never will there be a more useless co than @Telstra. technical specialists who cant assist with a tech Q about a telstra router, trf'd to wrong depts, inability to answer basic acct q's. THE ABSOLUTE WORST and thats quite the achievement. closing the acct

  • vEternity_ Eternity (@vEternity_) reported from Melbourne, State of Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?