Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Jen 🌼 (Morrison - generally very **** person)
(@GasIsTheNewCoal) reported
.@Telstra I am going to keep adding to this saga, day by day, until you fix this issue. 6 July - response to my Twitter complaint was a request to provide details in DM. Did that. Heard nothing back.
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Tony Masterson
(@AnthonyJohnMas2) reported
Is anyone else in the regions having difficulty with NBN responding to connectivity problems? Telstra seem to be doing their best to resolve the issue, but the NBN have now canceled a third tech visit to my premises? Are NBN staff still on strike?
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💧Jen 🌼 (Morrison - generally very **** person)
(@GasIsTheNewCoal) reported
7 July - no internet Phoned Telstra. I finally have a Case Manager now I've lodged a complaint. Escalated to complaints but they're not open till 9am. Promised a call back after 6pm as I am out all day accessing the internet at the Library etc! 17 min call.
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Alex
(@shaftzly) reported
@Xbox Guys this is amazing! But can you please offer All Access in Australia without forcing the customer to have a Telstra service?
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Aaron
(@M33G086) reported
@Telstra your chat customer service inadvertently cancelled my Internet contract while speaking with them and are now claiming they are unable to fix the problem the created unless I take out a NEW and DIFFERENT service to one I had active just over 2hrs ago!!!!! WTF!!! SORT THIS
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sydneyguy
(@sydneyguy) reported
from
Sydney, State of New South Wales
@smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm
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Constitutional Freedom🇦🇺
(@section92_) reported
@Peter217945 That's true, last year I got many like that last year, even appearing exactly like my mobile number exact the last digit different. Many to be claiming my NBN was down when I said who is my provider they replied Telstra which it clearly wasn't.
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Kathy
(@TAFEdefender) reported
@Telstra no wifi in my house this morning with NBN. Wasted couple of hours with online bot. Phoned 132200 and asked for callback. Automated phone back asked me to press 1 which I did twice to be disconnected. Customer Service? Not!
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Cameron Bonde
(@Octamed) reported
@Telstra So I'm annoyed. My elderly parents have apparantly been on a terrible landline plan for YEARS that charges *$1 a minute* AND $55 a month, even though the current plan is unlimited? WHY were they not told? I guess they just suck up all the lost money? How many others?
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John Vilnis
(@JohnVilnis) reported
Damn. Got a couple games that are patching tonight and what happens. My @telstra #nbn internet connection just drops out and just cycles trying to connect. Not happy. Hasn’t dropped out in months before tonight.