Telstra Outage Report in River Heads, Fraser Coast, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Nichola L Stephenson (@nickystevo) reported 29 seconds ago from Hervey Bay, Queensland

  @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

• 
  Sis (@Aunty_Sis) reported 3 minutes ago from Hervey Bay, Queensland

  @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

• 
  Nichola L Stephenson (@nickystevo) reported 15 minutes ago from Hervey Bay, Queensland

  @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

• 
  Nichola L Stephenson (@nickystevo) reported 22 minutes ago from Hervey Bay, Queensland

  Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

• 
  Nichola L Stephenson (@nickystevo) reported 23 minutes ago from Hervey Bay, Queensland

  This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

• 
  Sis (@Aunty_Sis) reported 36 minutes ago from Hervey Bay, Queensland

  @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

• 
  Nichola L Stephenson (@nickystevo) reported 53 minutes ago from Hervey Bay, Queensland

  @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Brockie (@john_brockie) reported 43 seconds ago from Melbourne, Victoria

  @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

• 
  @Better4Brisbane (@Better4Brisbane) reported 3 minutes ago from Brisbane, Queensland

  @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

• 
  Alex (@Alex_I_88) reported 7 minutes ago from Melbourne, Victoria

  @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

• 
  Jo Chichester (@jochichester) reported 7 minutes ago from Sydney, New South Wales

  @Telstra Was at home. Wasn’t casting just trying to use the app on the TV but it didn’t recognize my login & instruction to go to website diverted back to Telstra. Very confusing & this twitter exchange is more helpful than both companies websites or call centres.

• 
  Vic (@retrogamergirl_) reported 8 minutes ago from Gold Coast, Queensland

  @Telstra The link URL is not working for me

• 
  Vic (@retrogamergirl_) reported 9 minutes ago from Gold Coast, Queensland

  @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

• 
  Joey B (@JoeyB_13) reported 10 minutes ago from Newcastle, New South Wales

  @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

• 
  AJG (@Aaron_Geary) reported 11 minutes ago from Melbourne, Victoria

  @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

• 
  Jo Chichester (@jochichester) reported 14 minutes ago from Sydney, New South Wales

  @Barrawensdy1 @Telstra @Foxtel Yes I got that far - but neither could help my get it! I’ve since discovered I can watch the show I was seeking on Foxtel Go. But the Play issue was an hour I’ll never get back.

• 
  Impact Comics (@impactcomics) reported 21 minutes ago from Canberra, ACT

  Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.