Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (3%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@EarthlyHabits @Telstra Techs are working to restore services to 100% however at this point in time I'm unable to confirm an estimated resolution time. Kartik
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🎅Anna ChristSmith🎅
(@annaRoseShadow) reported
@mervsports78 @leahoverthinks @abigiles21 It seems like a lot of other companies, Telstra has their best customer service on their Twitter account. Probably to try and deter people ripping on their ****** customer service on Social media.
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Carlo Bertozzi
(@bertozzi) reported
@Telstra No Christmas movies for us because of your useless, nom-existent service.
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B.\TO
(@_Bato_) reported
@dlewis89 @abcsydney @9NewsSyd Oh god, my kid was a few streets away at a friend's house. Confirmed she is fine but looks like Optus service is down. Thankfully someone in their group is on Telstra and could get a call out. Horrific stuff.
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Nega Troll
(@TrollNega) reported
@Telstra So disingenuous, probably a bot anyway. Seriously, I highly recommend every customer switch from Telstra, all new customers search elsewhere and any shareholders sell their stock. Just pathetic.
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🎅Anna ChristSmith🎅
(@annaRoseShadow) reported
@mervsports78 @leahoverthinks @abigiles21 Also I know with Telstra's case you got paid better if the Customer agreed to an upgrade.
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sleepy vy
(@vyvyxslpy) reported
Woke up to Telstra service outage with to be confirmed restoration time I truly hate @Telstra
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Markus
(@MarkS27165369) reported
@Telstra In my telstra app its says 'something went wrong' and telstra air its says' we have encountered a 'technical issue, please try again in a few minutes'
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Costas
(@LearnKotch) reported
@Telstra is the NBN down in Victoria? My NBN box is gnashing abs Telstra modem is on blue #nbnfail
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the_scotsman_
(@the_scotsman_) reported
I was simply disconnected from the call on your end. Now I see you're closed on Sunday, so my family member is now without a usable phone until Monday. I just needed to activate a SIM (this one can't be done online). I've never had these issues even with Telstra. 2/2