Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/10/2026 19:45

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SirBAntMQ Antoine 🐜 (@SirBAntMQ) reported

    @VickiRussell62 @Telstra I know the issue is probably bigger than any telecoms can handle. Especially if one of one's contacts has the FluBot malware by clicking on the link in the spam SMS.

  • EdHore Ed **** (@EdHore) reported

    Hi @SamsungAU, Thank you for sending me out an early Galaxy S22 Ultra. Unfortunately @Telstra is making it almost impossible for me to transfer from my physical SIM to eSIM, so I am yet to use it properly. They have a monopoly, so they feel low service levels are allowed.

  • tibmart Tiberio (@tibmart) reported

    @mobilenova @Telstra I have been trying to upgrade my s20+ to s22+ for the last 3 days esim to esim, still no joy. I lost count how many time have called and texted support. By far, the poorest upgrade experience in 30 years. Thanks, @Telstra Heading to the store now 😡

  • sharppicture Pictures Sharp (@sharppicture) reported

    @Telstra can you explain why many @optus users have full coverage in the Northern Rivers flood zone area while Telstra users have none at all. If Optus can make it work why can’t Telstra? Lack of comms is causing significant problems with the clean up and continuing rescue ops.

  • krisgracehely Kris Grace-Hely (@krisgracehely) reported

    @katieqs @Telstra Crap service 4 NC NSW normally yet visiting South Island NZ -on Fox Glacier & took a call from a client! we have struggled to get phone & internet service & are only 10 km from coffs.Telstra regional services are deficient at best of times -in a crisis that’s serious

  • mymysticheart mymysticheart (@mymysticheart) reported

    @darrenhayes Yes, but not a Telstra customer so patiently waiting till next week

  • edjegasothy Ed Jegasothy (@edjegasothy) reported

    The telecoms in Bundjalung are still utterly ****. NBN is down, Telstra mobile is nonexistent/shaky. We use Optus 3G/4G on my phone as the household hotspot. Can’t imagine how recovery efforts can function with this. I heard that Telstra towers have 2days battery backup only..

  • sean_callow Sean Callow (@sean_callow) reported

    Our @Telstra home internet has been down for 15 days, with visits from 3 different NBN techs who all said we need a new @Telstra modem. @Telstra customer 'service' continually starts our conversation from scratch and refuses to do anything except book another NBN tech

  • jiggyjet1 jiggyjet (@jiggyjet1) reported

    @Telstra Oh! And the NBN is still down, keeps going on and off and your latest report states issues rectified...WRONG ! network is down. #telstrarcrap

  • superceiliog Mountain Person (@superceiliog) reported

    @Telstra I will DM you today We now have no landline dsl service The modem has failed so can not use mobile data network on that account which is UNLIMITED data 0nly internet service is using mobile phone and personal hotspot for device connection which is incurring extra data charges