Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/10/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Inkeee Inkee (@Inkeee) reported

    @TlMRAN Ye we were going to go with Telstra bit their customer service and setup time was terrible so we went with Optus 5G instead

  • JodhiaKim Joshie Poloczek (@JodhiaKim) reported

    @Telstra @binge Look at them . Another 5 days and no fix or response. Even @binge doesn't respond

  • TlMRAN Timran 7 (@TlMRAN) reported

    @Inkeee I have no clue bro, I’ve been back and forth with Telstra and they are no help 😭 Although, it does improve towards the evening but it’s still nothing flash

  • ad_gunn adam online (@ad_gunn) reported

    @angharadyeo @Tezamondo Telstra does suck but if you want (or need) their coverage you can get Boost mobile - they're the only other provider that has access to the Telstra retail network

  • _THE_POST_MAN_ •__________• (@_THE_POST_MAN_) reported

    @Telstra **** off you old hags, fix my bloody internet

  • KainraG Kainra Gaming #TeamReKT (@KainraG) reported

    And net is down again, @Telstra wtf is going on with you Velocity network, it's almost a weekly occurance now #fixyahshit

  • Ms_TM Miss Teschmacher 💙💛💙💛 (@Ms_TM) reported

    @Telstra Thanks Jay. I'm still unclear on how this has happened in 1 day, having never happened before when Netflix WAS active Netflix is actually suspended cos girlfriend hasn't paid account so very odd.

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    Hey @Telstra just got a call from 0405 400 829 with a recorded message telling me you are going to terminate my internet service unless I press 1 and pay my outstanding balance. Funny, I don’t have an outstanding balance!

  • prashmelb Prashant Anand (@prashmelb) reported

    Despite my msg from 9/2. #telstra issues continues. #7NEWS #9News pls contact me for stories if required. They have left us with no proper internet

  • angharadyeo rad with added podcast (@angharadyeo) reported

    @Tezamondo nah voda is heaps good now. they used to be kinda bad but they invested heavily in their network. I'd say better than optus. not as good as telstra in rural but not bad even