Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/31/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Damofegus1 The_Aussie_Damo (@Damofegus1) reported

    @Telstra The internet issues have been going on for so long and not once have I been offered a discount or any kind of compensation for the terrible internet connection. I’m not going through that anymore, if it’s faulty still we are done!

  • jelenaerceg95 Jelena Erceg (@jelenaerceg95) reported

    @Telstra It improved for a short time now it’s back to being slow. We change the box and it worked for a day now it’s slow again. No outages currently in my area.

  • Damofegus1 The_Aussie_Damo (@Damofegus1) reported

    @Telstra Meaning the time spent in chat before my issue is even correctly figured out is 8hrs, I was in a chat so long they had a change of shifts! Honestly guys, text is NOT customer service!

  • MacrossFiru MacrossFiru (@MacrossFiru) reported

    @Telstra why is the My Telstra app so damn broken, I have tried for days to pay my bill but as soon as I select my payment method I get a 404 screen. Its so slow

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported

    @SaintMoe16 @Telstra @nbn Working from home, trying to remote access with WiFi, the modem signal light keeps going from green to orange constantly. I have to keep logging back in. It’s so frustrating, Telstra offer nothing

  • VinceRugari Vince Rugari (@VinceRugari) reported

    @DK_Flipper @mattsmithson yeah for telstra bro. calm down

  • JayStephens Jay (@JayStephens) reported

    @Telstra No, never happened before. Was a picture I took on the Android phone & scribbled on with built in image editing to explain to a tradie which area to mow & slash - locked up his phone for half an hour receiving repeated image MMS messages.

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    ... Just one problem with that... We don't have another service provider... @Telatra is our damn service provider!!!!! ...!!!! Just yesterday we received the bill for that phone number, from Telstra...

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    all the installation done and is working. I phoned Telstra today to find out why you need to send a tech to install whatever it is for a message bank service, and have been informed that Telstra does not have the number and I need to talk to my other service provider...

  • BlacketPeter Peter Blacket (@BlacketPeter) reported

    @Telstra having issue reporting a fault at Wynarka telephone exchange 5306 south Australia been out for nearly a week. Tried various methods of fault reporting