Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 27: Problems at Telstra
Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Russel Morgan
(@ram05x9) reported
@Telstra Having trouble, it's been the most appalling customer service I have experienced. Next to Impossible to speak to anyone and when you finally receive a call from a complaints manager the call gets disconnected mid way through yet she doesn't call back to follow up on problem. Fail
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Mark McIntosh
(@MarkMcIntoshCSP) reported
@Telstra I feel like I have an impossible dream - and that is to communicate with a phone company on the ..... phone. Website says call to add my extra service - call it says use the App and hangs up - setup & use the app it says call but there's no point as no one will answer..
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Nathan stone🇳🇿
(@nathanstone525) reported
@NRL @Telstra So let’s get this right! We thought golden point was boring because of al the drop goal attempts, so now for ‘more entertainment’ we introduce a long range drop goal for 2 pts! Ffs stop rewarding the poor teams who can’t score!! This game is going the same way as rugby!
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Alex Freeman
(@thealexfreeman) reported
@NRL @Telstra 2 point field goal is such a stupid rule! 6 again rule was genius but this is an epic fail #nrl
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Geoff White
(@geoffwhite) reported
@Telstra provide excuses to you @TomElliott3AW on air today. I have had several messages trying to solve issues via messaging and sometimes it takes day to resolve. What doesn’t a company who has survived on phone calls actually take calls to solve problems.
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Stretch
(@str3tched) reported
@Telstra Why is my complaint officer never calling me? Atrocious service. StayConnected - what a joke. case #04075234
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Brett
(@wettbrest) reported
@ato_gov_au Received a scam call from 0262239406 this morning. As an ex Telstra technician I am so disappointed that we have had these issues since we sent our call centres abroad where we also sent our information to be exploited. There should be some accountability from these big companies
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Geoff White
(@geoffwhite) reported
@3AW693 @TomElliott3AW the messaging service for customer service of Telstra is hopeless. I waited 6 hours to solve a simple problem. Was even bad prior to COVID. Excuses from @Telstra who a phone company that don’t want to talk to their customers. Absolutely ridiculous.
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Tahlia Molloy
(@tahlz27) reported
@Telstra Mobile Data seems to be down in the Esperance Area, stuck on Emergency Calls only but there doesn't appear to be any outages except for a planned maintenance. What is going on? #telstraoutage
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Almaflexia
(@HeironymusFlex) reported
@Blazhugh I got a call about Telstra cutting my internet service (I'm not with Telstra) because apparently I had been hacked. Long story short I was able to get him to talk about his porn preferences before telling him to **** off.