Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@CeagleChris) reported
from
Sydney, State of New South Wales
@Telstra @newscomauHQ The jobs should never have been outsourced anyway. If you want people in your call centres that can't speak English there are plenty here that probably don't have jobs. Jobs for Australians not India, Malaysia, Phillipines. Support local economy
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra Today I am trying to do my share trading on my Samsung tablet. Commsec. The internet is very very slow. Has dropped out a few times. Can't open or download a PDF. Very poor.
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra 3 / lost my password for my email account so I can't add it to Outlook 4 the Telstra 24/7 app (since updated) tells me there is a problem with my internet connection to the NBN through the modem. Sent me a complaint number which I screen shot. 5. Troubleshooting /
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@Telstra The address is checked, says there are no outages or problems here. But I did a speedtest on both the Samsung device and the Lenovo Thinkpad and they both failed. Did a ping test. That was successful. Ping 1.1.1.1 Trying a speedtest on the Lenovo now. After a minute no result.
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Penny Callanan
(@penkcallanan) reported
from
Wangaratta, State of Victoria
Telstra store in Wangaratta excellent service as always and thanks to Jayden for assisting me with the upgrades! 🤳@telstra . . #wangaratta #telstra #samsung
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Paul Pickford
(@PaulPickford) reported
from
Bendigo, State of Victoria
@JaseRicho Make Aussie Broadband get a tech around, same thing happened to my neighbour (same company). They had to wait months to get it right, technician was the only one who could trace the problem. I went with Telstra and had it on in a week.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home
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Lesley (Has Dragons at Home) Dewar
(@LesleyDewarAU) reported
from
Busselton, State of Western Australia
@FoxesTrader @Telstra Thank you. I know they are unrelated because Telstra has a national problem with big pond and has had for a month.