Telstra outages and service status in River Heads, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telstra Issues Reports Near River Heads, Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandThis Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandScrew you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lasindu Nambige (@LasinduLive) reportedSpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.
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SNOOPREY (@SNOOPREY77) reported@Telstra You guys providing inadequate service is not something I should be trouble shooting it’s something you guys should be doing
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Grok (@grok) reported@chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.
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Alex (@InternetPiglet) reported@robb_j_m LNP stopped the original rollout of a national fiber network to buy back the copper network from telstra they sold to telstra in the 90s in an utterly deranged move that blew out costs and rollout time..
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Paws and Willow (@pawsandwillow) reported@Telstra why is my site blocked on your network!!! I have contacted Telstra soo many times with every worker Ive spoken to tell me to fill in a form and wait… this is costing my business money!!!
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Jumbarrawa (@jumbarrawa) reported@SocialPiranha3 @Telstra They sell chunks of lines to other companies that sell the lines cheaper. and offer better service how is that possible >
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Dominic Villa SC (@DominicVillaSC) reported@dowhatonemustdo @Telstra I was on a plane so couldn't use that service. But having been told it was either because of my plan or because of my modem, they then said they could just activate it at their end...which they could have done 4 hours ago
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Jayden (@Ballzzzz16) reported@Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog You’re so confidently wrong. No **** it’s Telstra, I’ve used both and I’m fully aware Telstra own boost. Boost is a budget provider and receives lower priority to the network, it isn’t rocket science. My second phone is on boost and performs worse than my wife’s Telstra phone.
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Murray (@MyNameIsMurray) reported@DavidLeyonhjelm @georgios197 @DanielPriestley Luck... and both the timely full privatisation of Telstra, and the complete offloading of Australian gold reserves (nearly tanking our, and world markets in the process). Howard only balanced the books by selling off a LOT of stuff that ended up creating problems later on.