Telstra outages and service status in River Heads, Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near River Heads, Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandThis Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Sis (@Aunty_Sis) reported from Hervey Bay, Queensland@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, QueenslandScrew you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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PJ (@Phillip58377964) reported@MikeCarlton01 @Telstra Hmmm well they are descended from the Post Master General in 1975 when they became Telecom, then privatised in 2006 and became Telstra. They haven't really screwed up since that time. Customer service may be abyssmal but the national framework has operated well in a big country.
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DΞXI (@CRXSSF4DE) reportedhow it feels to be a telstra customer in 2026
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WestInsufficientia (@WInsufficientia) reported@Totally4yeah @PaulBongiorno Telstra is a PRIVATE CORPORATION not a govt institutuon. LNP with Hanson (Ind) in 1997.. partial sale & 2006 with PHON support.. FULL sale! That’s why it’s NOT a good idea to PRIVATISE VITAL INDUSTRIES (communications banks etc)! Labor STILL dealing with/fixing LNP/PHON MESS!
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Just Kas - If Not Now Then When? (@keskes60) reported@CecPedersen @Qldaah I'm sure that as the Shadow Communications minister she would have enough access to senior #Telstra staff to confirm if there was a problem Or indeed a simple call to the Minister's office
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UndoubtedlyDoubtful (@undbtlydoubtful) reported@WInsufficientia @Totally4yeah @PaulBongiorno Aside: My understanding is you should never privatise a natural monopoly. So Telstra or Transgrid, SECV etc would fall into that category. Banks probably ok as numerous.
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Mr.MojoRisn (@Totally4yeah) reported@WInsufficientia Telstra may be a private corp, but Albanese’s Labor government literally contracts Telstra to run Triple Zero — the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can hit them with up to $30 million in fines. Your history lesson is sloppy: partial sales started under Hawke/Keating Labor, final tranches under Howard. But that was 20 years ago. Albanese has been “fixing the LNP/PHON mess” since 2022 — and the result under his watch is a software bug that wiped out 600+ Triple Zero calls, stopped trains, triggered hundreds of welfare checks, and may have killed someone. Blaming 1997–2006 ghosts while your government fails to enforce basic oversight on critical infrastructure today is pure deflection. Stop whitewashing another Labor failure, puppet.
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Nikki J Lawson😷🌹#IStandWithAlboPM💯 (@Commoncents21) reportedUpdate on the elderly lady’s death in SA not related to the Telstra outage. Police update. 👇 It’s time for the Coalition to sanction Kerrynne Liddle. She must tender her resignation effective immediately. She jumped on social media for a gotcha without all the facts. Shameful.
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Ladybugfunk (@ladybugfunk) reported@PauloHalo She’s there talking to people about what has happened there under Labor so that she can use that intel to determine her policies… especially for whack job Victoria. Real research. Did you know that the modelling that Chalmers did on CGT related to shares, was based on people having one share. That’s one Telstra share, one BHP share, one ETF. This is nobody. Maybe a child ? Not any Australian investor. Pathetic rubbish that doesn’t help anyone but the immigrants who will receive this tax money in welfare.
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Paradoxa (@Paradoxa18) reported@stationmum101 @Telstra yep landline still out mobile still intermittent though says "restored" on the outages page just imagine if this happened during fires or floods oh, don't need to network blocked during heat & fires late January new phone slower than the old all that artificial unintelligence
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theRustler (@DanielT99875112) reported@JenHogben @senatorpennyqld No worries, would of been terrible for people on Indue's Re-badged Cashless Card when Telstra crashed other day as you can't make purchases as EFTPOS don't work without Telstra connection at least it was fixed by lunch a few yrs ago in Kununurra it wasdown for 24hrs