Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 11/23/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CarltonFC22 Carlton Nuff (@CarltonFC22) reported

    @SwoopLuke @Optus Optus is garbage. Telstra all the way

  • DnknDonuts_YT DnknDonuts (@DnknDonuts_YT) reported

    @Telstra Just wondering, my internet has been really bad on and off for the past 3 days. We have confirmed it's not our issue, why is it so slow?

  • Brett_Paton Brett Paton (@Brett_Paton) reported

    @Quartermain10 @Qantas The worst company in australia. And that’s saying something considering @Telstra is included

  • Neo_Kaiser Neo Kaiser 0 (@Neo_Kaiser) reported

    @iggika Telstra is still the cause and problem of Australia's internet.

  • matthewdhager Matthew Hager (@matthewdhager) reported

    @incelReplies Oh ****, Telstra. It's an Australian incel!

  • MyView82876237 My View (@MyView82876237) reported

    @tilly64 @Dom_Perrottet Is that the same Exclusive Brethren, advisors to Howard who congratulated him for "mission accomplished" in Iraq, gave advice on Medicare, runs a network of pump supply companies, recommended massive water projects funded by the sale of Telstra, who spent $370,000 on Howard ads?

  • ElaineGillett2 Elaine Gillett (@ElaineGillett2) reported

    @Telstra #OutbackNSW #FarWestNSW Ivanhoe population 200. Menindee population 550. Pooncarie population 170. Internet works just fine. Phone connection good. AND then we get to Broken Hill population 17,500 where Telstra services turn to **** with no explanation.

  • crazy_mad_ky N (@crazy_mad_ky) reported

    @Telstra I just don't get why it's so slow! I increase to the nbn50 from the nbn25 and it's actually worse on days like this.

  • thealexfreeman Alex Freeman (@thealexfreeman) reported

    @VullinghsJ Telstra “support” ??

  • OwenQuinlan7 That one video encoding guy (@OwenQuinlan7) reported

    Officially 3 weeks into waiting for the new phone, if it doesn't appear in my mailbox before my next plan payment next week I may or may not **** in telstra's pants