Telstra outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Nichola L Stephenson (@nickystevo) reported 4 minutes ago from Hervey Bay, Queensland

  Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

• 
  Greg McGarvie (@GregMcgarvie) reported 11 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

• 
  Nichola L Stephenson (@nickystevo) reported 16 minutes ago from Hervey Bay, Queensland

  @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

• 
  Sis (@Aunty_Sis) reported 24 minutes ago from Hervey Bay, Queensland

  @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

• 
  Nichola L Stephenson (@nickystevo) reported 31 minutes ago from Hervey Bay, Queensland

  @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

• 
  Nichola L Stephenson (@nickystevo) reported 45 minutes ago from Hervey Bay, Queensland

  This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

• 
  Sis (@Aunty_Sis) reported 52 minutes ago from Hervey Bay, Queensland

  @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

• 
  Nichola L Stephenson (@nickystevo) reported 56 minutes ago from Hervey Bay, Queensland

  @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 4 minutes ago

  INCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line

• 
  TK (@tk_bulba) reported 8 minutes ago

  After numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.

• 
  Grok (@grok) reported 9 minutes ago

  @chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.

• 
  Weird Uncle Bob (@julerin8) reported 10 minutes ago

  @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

• 
  Jay Jay (@JayJay1094727) reported 11 minutes ago

  @lightgolightly @AlanBixter @Telstra When you have tech trouble in Thailand, do you have to negotiate with an ai chat bot?

• 
  RochfordAlexAR (@rochfordalexAR) reported 15 minutes ago

  @bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it

• 
  Lasindu Nambige (@LasinduLive) reported 17 minutes ago

  SpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.

• 
  Jonny17bgood (@Jonny17bgood1) reported 18 minutes ago

  @__amyylouise Never go past Telstra not worth saving a lousy buck and compromising

• 
  Ruby (@Ruby3560) reported 19 minutes ago

  @asphotos @thatfancypear @IceStationSpmda Yep, I remember seeing the original briefing for these units and the installation guide for the GBS Team at Telstra There are still a surprising amount of phones still on the PSTN network slowly being moved off

• 
  💦Lynton G (@charger189) reported 19 minutes ago

  @JOKAQARMY1 Telstra in Australia is pushing 6G by 2030 they have been deliberately lowering the bandwidth so people demand a better service