Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/25/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanSimmonds23 Uncanny Ryan (@RyanSimmonds23) reported

    Lol telstra increasing my monthly bill just because they can what a horrid ******** of a company

  • KillerBear3x6 Shaun Harbourne (@KillerBear3x6) reported

    @oconnoclast @FFXIV_NEWS_EN @Telstra Yeah, just had a mate let me know. There's apparently infrastructure somewhere in Sydney. Would be nice if there was some information on ff14 social media... was also told using a vpn negates the issue.

  • SirAussieman SirAussieman 🇦🇺 (@SirAussieman) reported

    @DarkViperAU @VodafoneAU That's why I swapped to Telstra. Their coverage is horrible!

  • joshlavoie Josh Lavoie (@joshlavoie) reported

    The @Telstra plan to raise prices inline with CPI is pretty crap when no one's wages, including their staff are going up by that much.

  • KatedaCosta1 Kate da Costa (@KatedaCosta1) reported

    @Telstra That's my point Angela, when I popped over to the outages map it says there's no outage, so I'm trying to report one. Because the phone line is dead. Seems like an outage. Don't try to send a text to the mobile nr for the landline to confirm, there's no mobile reception there.

  • JohnGlynn1986 John Glynn (@JohnGlynn1986) reported

    @Telstra I received a SIM yesterday for a new upfront mobile plan but it's not working! I can't activate it because it doesn't show in My Telstra app. Phone says SIM Not Provisioned. Help.

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra Sure. I’m not sure why it’s not working

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra Yeah tried Mac and mobile. Same issue

  • Petitioner007 Ruth Leahy (@Petitioner007) reported

    @coalisdead If you’re in NZ could be complicating it. But if Telstra customer, I assume they’re providing U with $5, maybe $10 now, a day service in NZ? If so, should work like here. Note: U might not want Mobile Data Roaming On if O/S? Not like the past though when could get hit with 💰 Ac.

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃