Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/04/2025 23:45

December 04: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RichForrest2 Richard Forrester: Anti Fascist, Evil #SewerRat 🐀 (@RichForrest2) reported

    @Aussietranstara @Telstra Hellstra™ are good in the country. Even on the Mornington Peninsula, I had to stand outside to get any signal. Went with Amaysim who piggyback off the Optus network. I still have a cable connected to the house for Internode NBN. 1 planned drop out in 2years

  • Jeff04658900 Jeff (@Jeff04658900) reported

    @Telstra is buying a phone an essential service? The shop is open in Marrickville Metro. Why?

  • Afpersing Taengu (@Afpersing) reported

    @Telstra You got an email for your network team? I'm not in Australia

  • PearlofClovelly Pearl Bullivant (@PearlofClovelly) reported

    @Telstra just msged. Bad form @Telstra. This is the third time a private company has been allowed to cut off his phone. Why is there no notes on the account?? #TelstraSUCKS

  • roslw ana france (@roslw) reported

    @iiNet home internet down InnerWestSydney. Sim only modem Not NBN. Great start to lockdown IiNet! You really need to set up messaging help as alternative to clunky voice calls. Fast & one thing Telstra gets right.

  • archastro astro plays (@archastro) reported

    apparently in Balmain, clothes stores and the Telstra shop are an essential service. this place pisses me off sometimes.

  • NotvJay Jay (@NotvJay) reported

    @Telstra fix my internet please and thanks

  • petemajarich ☻ Pete Majarich (@petemajarich) reported

    @Telstra I have been chatting online to your support staff for the past FIVE hours trying to set up my new home internet, with absolutely no luck. Your support is abysmal.

  • L0RDEMADDIE MADDlE (@L0RDEMADDIE) reported

    hey whos with Telstra and free tomorrow to help a gal out?

  • 007paulchristie Paul Christie (@007paulchristie) reported

    Wondering why @Telstra bigpond internet goes down every night in Baulkham hills. Crap expensive service, and the chat help always says turn the modem off and on. No provide a reliable service.