Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/02/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    Australians, if @Telstra stole your mother's telephone and internet line, leaving her disconnected & supplied the line to a new development & denied they had done so, attempting to force your mother who had never paid a bill late, into buying some new service how would you feel?

  • LaurenForbes9_ Lauren Forbes (@LaurenForbes9_) reported

    @Telstra you're not working again in North Ryde and it's not reported on your website once again.... This time round my morning coffee took the blow from lack of service 😫

  • MirrenHogan Mirren Hogan —Author (@MirrenHogan) reported

    @Telstra Any chance you can fix our internet drop out issue? It's been 8 weeks and multiple chats via the My Telstra app. They keep saying it's fixed, but then it's not. It drops out daily, for hours at a time. #frustrated #comeontelstra #telstra

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    @Telstra Yes I am. They will be happy to provide whatever authoraisation you wish. The theft of their service has damaged their byusiness, their reputation and their health. DM me with a name, position and number who to speak to.

  • johnskeleton195 John (@johnskeleton195) reported

    hey @Telstra whats the go with all the reception dropouts in cronulla NSW, seems to only be affecting Samsung users on the Telstra network?

  • JustinM79380965 JC M (@JustinM79380965) reported

    @Goldandsilica @NucleusCyber A friend who worked at IBM here, told me once it normally took their biggest customer (Telstra) 12-24 months to make a decision. Small is quicker results. As long as they keep pulling little fish, to stay feed, the whale will come.

  • deanprocter flying shiny toaster ☘️🎗 (@deanprocter) reported

    .@Telstra 55 minutes ago we asked for a contact number and a person's name in an attempt to resolve Telstra stealing a customer's phone service and leaving them disconnected and selling it to another. You have failed to do so. This has gone on 10 weeks already.

  • niall_bigscreen Niall Ginsbourg (@niall_bigscreen) reported

    @techAU bit misleading though - there are very small coverage pockets for 5G right now and there's wild fluctuations in speed (have seen anywhere from 100-550 Mbps on my Telstra hotspot). Also Optus fixed 5G is severely capped - most people only get 50-60 Mbps via that service.

  • scott_d100 Scott (@scott_d100) reported

    @Telstra why do you make it impossible to find your customer support contact phone number on your website? You’re a phone that seemingly don’t take phone calls.

  • joeblog59718826 joe_blogswa Bourgeois-Dilettante NSFW Sewer Rat (@joeblog59718826) reported

    @spillthepearl yep best if you do al your dealings with jsp via email then you have a record i dont answer there calls get away with it as im rural and telstra are crap here