Telstra outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Nichola L Stephenson (@nickystevo) reported 2 minutes ago from Hervey Bay, Queensland

  Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

• 
  Greg McGarvie (@GregMcgarvie) reported 22 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

• 
  Sis (@Aunty_Sis) reported 30 minutes ago from Hervey Bay, Queensland

  @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

• 
  Nichola L Stephenson (@nickystevo) reported 32 minutes ago from Hervey Bay, Queensland

  @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

• 
  Nichola L Stephenson (@nickystevo) reported 35 minutes ago from Hervey Bay, Queensland

  @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

• 
  Sis (@Aunty_Sis) reported 39 minutes ago from Hervey Bay, Queensland

  @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

• 
  Nichola L Stephenson (@nickystevo) reported 40 minutes ago from Hervey Bay, Queensland

  This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

• 
  Nichola L Stephenson (@nickystevo) reported 52 minutes ago from Hervey Bay, Queensland

  @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  'Dave Freer (@davefreersf) reported 2 minutes ago

  @RoadknightThe I got it. Telstra - **** service all week - but worked for this.

• 
  deirdre ritchie (@deirdreritchi10) reported 2 minutes ago

  @MickamiousG Mine didn't even go off. Telstra is having issues

• 
  Atton (@itsatton) reported 6 minutes ago

  **** Telstra man

• 
  Napoleon Bonaparte (@Napoleon__Bon) reported 7 minutes ago

  BREAKING: Telstra is looking to Starlink as a backup solution for emergency communications. • Following its nationwide outage, Telstra says Starlink satellite messaging could help people in areas without mobile coverage. • Users would be able to text a friend or family member via Starlink, who could then call Australia's Triple Zero emergency service on their behalf. • Direct texting to Triple Zero is not yet available. Starlink is becoming an increasingly important part of emergency connectivity in Australia.

• 
  KateM (@KateMSce) reported 17 minutes ago

  Melbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.

• 
  Yoru Barman (@heg_emon) reported 18 minutes ago

  Starlink Mobile (formerly Direct-to-Cell) is already live. About 650 satellites currently deliver text, location, and limited data/apps to unmodified LTE phones in dead zones via partners like T-Mobile (T-Satellite), Rogers, Telstra, KDDI and others across dozens of countries. Native high-speed 5G-level service and continuous global coverage (including poles) arrive with V2 satellites starting late 2027, targeting full planet by end of 2028 as per Grok.

• 
  EFFone (@EEFone1) reported 19 minutes ago

  @tilzaus @AlboMP could be the reason telstra went down for a few hours the other week

• 
  Kevin Trudeau 🏀 (@Kevin_NBL) reported 24 minutes ago

  @Telstra No, I don’t have the app. My Telstra service is via JB Hifi Mobile, so I don’t know if that makes a difference? Can I access it? But this email came directly from Telstra.

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 25 minutes ago

  With all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.

• 
  Paradoxa (@Paradoxa18) reported 25 minutes ago

  @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works