Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/04/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • unfairrobot Peter Monk Esq. (@unfairrobot) reported

    @Telstra Hi Ryan, I've done a manual recharge and this seems to have set up another auto-recharge (old one still active, so I'll see if I can switch that one off once it's given up trying). Can you please feed this issue back to someone on the development side? It's not very usable. Thx.

  • craigsdickson Craig S. Dickson (@craigsdickson) reported

    @Telstra Why did it take an hour for an existing Telstra customer to convert a pre-paid phone into a post paid phone? Why did I have to set up a completely new billing account to do this?

  • ZageeTotalnegro Zagree Negrit (@ZageeTotalnegro) reported

    @Telstra Waste of time, your systems don't allow me to enter train stations, train lines or other landmark style locations where the train goes where there is a data problem. "Look there are no problems, nobody has reported them"

  • TrishTumbles Trish (@TrishTumbles) reported

    @gwendoj206 @kayosports @SuperNetball I’m trying to stream the vixens v giants game via Kayo on Telstra box and only get repeated errors although the replay of swifts v fever did work.

  • itzabeayo Bea 🏳️‍🌈 (@itzabeayo) reported

    Received a call from a woman in what sounded like a VERY noisy call centre, claiming to work for “the security department” at @Telstra. Apparently there’s been a “major security issue” with my internet….

  • adriandonaghey Adrian (@adriandonaghey) reported

    @Telstra Customer 3 decades. Planned the new connection to house weeks before move. Move - no connection. Need to wait 13 days for technician. Backup wifi is slower than dial up. Raised complaint, left in the dark. If there was a viable alternative I would move from Telstra.

  • grantpallant Grant Pallant (@grantpallant) reported

    @Telstra must be the worst company in Australia to do anything customer service #pickupyourgame

  • Crissie_D88 Christina Daley (@Crissie_D88) reported

    @Telstra Hey Telstra. I opened a complaint and its been even worse. I have ended up in tears and asked them to close the case. I am DONE. Im moving to @Optus

  • SAPaleAle SAPaleAle (@SAPaleAle) reported

    @Telstra I know what account is linked that is the issue. Please read all 3 tweets. You gave a nothing answer.

  • peeela peeela 💉💉💉💉 (@peeela) reported

    @telstra 2 hours and 25 mins to get some actual data from technical support about the ‘speed to modem’ and then they disconnect. Thoroughly appalling and unacceptable technical support. #telstrafail