Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Garvey
(@BrahMargar) reported
@Telstra Am still waiting to get my number ported over from vodaphone after buying an iPhone 13 promax, it’s been over a month now still have no idea what the issue is, what exactly is been done to rectify it or how long it will take. Good old fashioned Telstra service, nothing changes….
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NFTPixelSports
(@nftpixelsports) reported
@rapraggamuffin Kayo a worthy investment! If your a Telstra customer pretty sure I only pay $5/month - worth the switch
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Steve 'Doc' Baty
(@docbaty) reported
[Laurie goes into some history, with the crux being that Rudd’s Communications minister, Stephen Conroy, was made aware of these shortcomings when designing the NBN, and so avoided the use of Telstra, Optus or the PayTV networks. It was a known problem from the start.]
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Nicole
(@nlkatipunan) reported
Bro, I thought Telstra was bad… but then @Optus is even worse. I can’t even get a payment extension on a bill until the end of the month, and now my service will be restricted but I work from home and don’t have home internet. At least Telstra gave me payment extensions, snap.
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Steve 'Doc' Baty
(@docbaty) reported
"While copper-based fibre to the node can theoretically deliver reasonable broadband speeds, the problematic state of the Telstra phone network has resulted in massive numbers of complaints to the Telecommunications Industry Ombudsman."
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Rebus The Terrible ✳️ ✳️
(@Rebus0906) reported
@telstra Stop sending missed calls texts, you are adding to the scam problem.
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Demon!😈
(@DemonicGiver) reported
@slzyin @Telstra pls help me my internet is not working...
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Nick Pfitzner
(@NickPfitzner) reported
@AntKaplan @mistermouse666 Zero service was the MVNO reselling Telstra The one with two bars is MVNO reselling Optus i.e. the Moose. So we are BACK baby! If it wasn't for the steel roof I'd have better reception, but this farmboy loves him a steel roof...
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KingoftheWorld
(@world_kingofthe) reported
@Telstra Why I'd respond to an autoreply is beyond me yet... There isn't an anti-environment group. The fact is 'green energy' isn't green. The mining, the building, the land use, etc are all as bad or worse for the environment than natural gas drilling/use or nuclear.
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vortexta F/A
(@VorTexTa) reported
@slzyin @Telstra I need your help again please