Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/14/2026 12:00

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • unclechunt UNCLE CHUNT ⏺ Join the Chunt Corps! (@unclechunt) reported

    @NBN_Australia Yeah that outage checker for NBN says there's none as well as Telstra but I'm getting the downstream green light keeps blinking on the NBN box and then resets itself after a while. Apparently someone is booked to check the line tomorrow morning but we'll see.

  • GLPhoenix_ GLPhoenix (@GLPhoenix_) reported

    so ill plan to do it, whether or not it actually happens is all down to telstra, and well... putting faith in telstra hasnt worked out too well in the past

  • ViSiOnS2 Melanie PurvisFoleti (@ViSiOnS2) reported

    @Telstra As soon as I get thru to Telstra I will be moving this account to Optus also! At least I can talk to someone if I have issues, three days now no internet and I can’t talk to anyone! Absolutely disgusting!

  • VeroBer45500 Ber Véro (@VeroBer45500) reported

    @callapilla Could be leaking through the box or cables. Something similar happened to us and it took years for Telstra to admit it was their problem not our provider.

  • NewtonMark Mark Newton (@NewtonMark) reported

    Greensill has been selling this as a service to all kinds of companies, including Vodafone and Telstra. /5

  • erinlaird Erin Laird (@erinlaird) reported

    @Telstra how do you justify charging me to forward calls to a mobile number when my business phone was down for 3 days switching over to the nbn on your service?

  • ViSiOnS2 Melanie PurvisFoleti (@ViSiOnS2) reported

    @Telstra This is more frustrating! There are no interruptions in my area, and the link you gave me is only concerned with Bill payments and phone/tablet, nothing to do with ADSL internet issues! This is the second time I’m having issues with modems, the last one I had to move to Optus.

  • simongeebennett ʇʇǝuuǝB ıS (@simongeebennett) reported

    @Telstra your service is garbage around Bowral. Serious it’s supposed to be 4g and I’m getting crap slow speeds. Pick up your game.

  • DustyCynic DustyCynic (@DustyCynic) reported

    @Telstra FIVE MONTHS and Telstra still hasn’t delivered my NBN. Telstra even ingnored a deadline set by the Ombudsman. This company is impossible to communicate with as a customer. Avoid. @TelcoOmbudsman

  • H0RN3T77 Kent McGuire (@H0RN3T77) reported

    Hey @Telstra: (1) no one has replied in 3 days when using the MyTelstra App! (2) I've had my order cancelled but no explanation given (3) When I try and call you send me a link to go back to (1) and then hang up Do you want my business or not?