Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/12/2026 04:00

February 12: Problems at Telstra

Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Salsnifer Stephanie Linn (@Salsnifer) reported

    @hoser_meier @Telstra I have a log of calls and (non) responses. Thanks for your support! (More than the fake support from Telstra)

  • RandomoneThe TheRandomone (@RandomoneThe) reported

    @Telstra I moved house so it's a transfer of connection 3 1/2 weeks later I have had 1 day of ADSL a dozen phone calls to tech support, been told I would be contacted by level 2 tech as many times and never have been contacted.

  • ThePurlBox The Purl Box (@ThePurlBox) reported

    @Telstra I got two emails in rapid succession saying we had used 75% and then used all of the data - but we are unlimited. Something is not right. Internet still terrible today

  • jobsts 01101010 01101111 01100010 01110011 01110100 (@jobsts) reported

    @mariewalsh18 @PhilCygnus Howard stuffed up so much. -led us to Iraq war -housing market, capital-gains-tax -killed ISP market making Telstra monopoly -****** up education, private schools anyone??? -medicare -indigenous people -religion -soooooo much more. We should ask: what did he NOT **** up? Guns.

  • ck7581 Con K © (@ck7581) reported

    @Optus Tried restarting... now online with the spinning wheel in the middle. Watching on Samsung 8K TV with Telstra cable internet. Also issue watching on Samsung Mobile through 5G network.

  • worldwarbeth Beth Walmsley (@worldwarbeth) reported

    Nah this is really not on @Telstra Cancelled my internet with you THREE TIMES and i’m STILL BEING SENT MONTHLY BILLS. Internet hasn’t been used since the beginning of January. Wtf is wrong with yall seriously? #PissedOff

  • SamWise4Peace SamWise (@SamWise4Peace) reported

    @Telstra anything wrong with the internet today? It’s bloody slow as a snail

  • BasicSkelington Brennanananana (@BasicSkelington) reported

    @HighlySpammable I ended up giving up on Telstra due to technician wait times, but Optus already have a 5g home internet service which has been pretty solid so far, modem needs resetting far more often than desirable but so far so good

  • wiggyagogo Wiggyagogo ™ (@wiggyagogo) reported

    @Telstra #telstra are hopeless!! The chat function is useless! Oh man. Frustrating. I’m out Telstra! Zero service !

  • lynwill65 Lynette (@lynwill65) reported

    @Telstra (1) I've been an internet customer for almost 20 years and since Friday have had 2 chat convos with support as my NBN isn't working. Friday I wasted over an hour before we were reset and I lost connection. Today I am up to almost 5 hours and counting. Cont...