Telstra outages and service status in River Heads, Queensland

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

• 
  Nichola L Stephenson (@nickystevo) reported 19 minutes ago from Hervey Bay, Queensland

  This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

• 
  Nichola L Stephenson (@nickystevo) reported 20 minutes ago from Hervey Bay, Queensland

  @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

• 
  Nichola L Stephenson (@nickystevo) reported 21 minutes ago from Hervey Bay, Queensland

  @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

• 
  Nichola L Stephenson (@nickystevo) reported 22 minutes ago from Hervey Bay, Queensland

  @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

• 
  Sis (@Aunty_Sis) reported 23 minutes ago from Hervey Bay, Queensland

  @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

• 
  Nichola L Stephenson (@nickystevo) reported 33 minutes ago from Hervey Bay, Queensland

  Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

• 
  Sis (@Aunty_Sis) reported 42 minutes ago from Hervey Bay, Queensland

  @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

• 
  Greg McGarvie (@GregMcgarvie) reported 57 minutes ago from Hervey Bay, Queensland

  @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Morris (@thefireman08) reported 2 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  K•A•N•E (@kanethesaint) reported 4 minutes ago

  @TallNupinks Belong is owned by Telstra and it's their cheaper mobile service with 5G - they have a $25 plan for unlimited calls & 10GB data. They have been reliable for me for a while!

• 
  outsider (@outsider2040) reported 8 minutes ago

  @Urquie_Coffs @TonyShepherd4 Of course he left a measly surplus after selling off Qantas Telstra airports and many other government assets. Can be done once but never again so it pumped his numbers up big time. Other than that he pulled in some small tax receipts from massive mining boom.

• 
  Lombok (@Phildecynic) reported 8 minutes ago

  Telstra chief executive Vicki Brady took home $6.8 million last year – an 11 per cent increase, despite a fall in revenue at Australia’s largest telecommunications company in the year leading up to its disastrous nationwide outage last month. (AFR)

• 
  Howard (@howardw46) reported 13 minutes ago

  @maccaburbsvoice @Telstra This was about Telstra service ie phone connectivity!

• 
  Rusty Broo (@rustybroo) reported 15 minutes ago

  @SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail

• 
  Andrea J (@AndreaJ_Oz) reported 15 minutes ago

  @Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.

• 
  Robert Wilson (@RobertW51136192) reported 18 minutes ago

  @Snoman_here @Democracy_Duck @BrentHodgson Doesn’t change the fact we would have been significantly better off keeping the gold. Also selling Telstra, without breaking it up first, was terrible for those of us outside the major cities. But credit where it’s due, Howard/Costello did pay down the debt.

• 
  Jumbarrawa (@jumbarrawa) reported 19 minutes ago

  But you get a whoops when your service goes down. You ever order a pizza and the shop takes a slice out and says can't help it? That's what Telstra is. And look at the profits in a cost-of-living crisis, ay. Whose cost of living ?? When do we adjust the books ay ?? @Telstra been with you lot for over 10 years at my address... not once have you even given me a router upgrade or checked if I'm on the best plan... where's your loyalty, ay ?? Winding down my credits and won't be coming back for dam sure. I'll learn Korean first and enjoy it more. 감사합니다

• 
  Johnny (@JohnnyLydon) reported 21 minutes ago

  It’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.