Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 03/02/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AlicesWOND3RLAN Alice_in_wonderland (@AlicesWOND3RLAN) reported

    @Telstra Ya jkn I couldn't get worse service from telstra then I do today askn my 3yo to fix it would be more successful wait I dnt have a 3yo . Still makes more sence

  • Nicxvdl Nicole 💉💉🌈❤️👩‍👩‍👧 (@Nicxvdl) reported

    @Telstra is anyone there today? Trying to resolve an issue and cannot get through the verification on the phone? Or online?

  • waltermatty04 Walter Matty (@waltermatty04) reported

    @Telstra Not really. I rang half a dozen times and the total lack of flexibility indicated no intent to do anything at the time or in future. After being a customer for over 20 years it really broke any notion that Telstra were there to help. At all.

  • LaraSto70569375 Lara Stone (@LaraSto70569375) reported

    @RascheleP @Telstra No they didn't! The only award they will EVER win is for the WORST company in the entire WORLD. Not just Australia! Don't have anything to do with them whatsoever 🤬👿

  • camybobany 😷Camybobany.😷 Labor brings hope back. (@camybobany) reported

    Thanks @Telstra for the email saying you haven’t heard from me for a while and that my prepaid service, which I no longer use, will be stopped unless I use it. Just so you know you stole my money from this service, and it was a lot. You are thieves. 😡

  • cosfarming Geoff Cosgrove 🎗🇦🇺 (@cosfarming) reported

    Hey @Telstra why can my UHF throw a clear signal 30km to the next farm but your multi million dollar 4g tower on Nebru Rd 6519 can't throw a signal over a 10km radius

  • wayne_leonard Wayne Leonard (@wayne_leonard) reported

    @Telstra Well then, you’ll be happy to know that the wi-fi was fine. The WAN connection was down due to a service outage, which is now resolved. The 4G back up was working. Badly. But technically working.

  • mathewmelvinng Mathewmelvinng (@mathewmelvinng) reported

    @Telstra Obviously I still need help and I know now that when you guys direct a customer to @Telstra DM our case just ROT'S there! It's been there since April 11! When all we need is have the "NBN Activation Team" to contact NBN Co and MANUALLY BOOK the technician to come back today🤬🤬!!

  • paulstadin73 Paul Dengate (@paulstadin73) reported

    @Telstra @TelstraBcast how the hell can I be on a national highway 5kms outside of Yass NSW and gave no service 😡😡😡😡😡😡😡😡😡

  • waltermatty04 Walter Matty (@waltermatty04) reported

    @Telstra I left telstra because they didn't care for the consumer. Horrible customer service. Shocking flexibility. Manipulative contracts. Unapproved removal of funds. Sympathies to anyone that is currently tied to the company.