Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/31/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lwlulu350 Wild Goose (@lwlulu350) reported

    @RonniSalt @Telstra Couldn’t agree more. Absolutely shocking customer service.

  • SaulEslake Saul Eslake (@SaulEslake) reported

    @andy_penn Feel very let down by @Telstra, of whom I have been a loyal customer for over 40 years ... broadband connection went down at 5:45 pm this eve, have contacted them at least 5 times through their website and four times by phone, absolutely no response thru either channel

  • olliebown Ollie Bown (@olliebown) reported

    @Telstra it's sooo simple. When you have to delay a job, and you send someone a message to notify them about it, include this information: "we are delaying this job", "this is the date it will be done", "this is the reason why". Your message just said, "there is a problem".

  • LisaHay92756018 Lisa Hayes (@LisaHay92756018) reported

    @RonniSalt @Telstra I once had a problem where Telstra added all these charges for gaming apps I never used onto my mthly phone bill. After 3 mths got the Telecommunications Ombudsman onto them and problem solved.

  • Domimeow17 Domimeow (@Domimeow17) reported

    Who is Telstra support and how do I high five them

  • NesnotNessie Nes, Wear a mask (@NesnotNessie) reported

    @RonniSalt @Telstra Mum spent months trying to get a modem from Telstra while they happily charged her for their non-service. She got her modem 3 months after going back to her old provider. They wouldn't let me advocate for her, even with her permission, she's 86. They are bastards

  • workingmum38 sydneymum (@workingmum38) reported

    @RonniSalt @Telstra What customer service? They give no service - appalling! Joys of privatisation!

  • DannyWeb9 Danny Web (@DannyWeb9) reported

    @Telstra THE WORST company in Australia in caring about customer satisfaction , 'n lying to their clientele, is TELSTRA

  • LizMumford5 💧 (@LizMumford5) reported

    @RonniSalt @Telstra There are other providers out there with much better customer service and a lot cheaper.

  • Learn15856480 Let's all save the Australian Koala (@Learn15856480) reported

    @RonniSalt @Telstra I rang Telstra five times to get my new phone/NBN service. Each time, after about 8 minutes, the call was ended by Telstra because there was no one available in their overseas call centres. Only got through to them by going to the local Telstra Shop.