Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🇦🇺𝓡𝓸𝓮𝓵𝓸𝓯 𝓑𝓸𝓮𝓻 AKA Roy
(@RoyPentland) reported
@Jamz129 I was really only kidding. I had already backed up my phone. But it still hasn’t been replaced. Telstra Business system down nationwide
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Mike Hancock
(@GCWebDesigner) reported
@Telstra There's no fault sadly, this is the maximum upload speed on the top Velocity network plan. Has been like this for atleast 6 years. We have fibre to the property too.
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Annie Wilson
(@onewildpreclife) reported
@valeriekhoo @Telstra I had same issue 2 days ago. Unacceptable wait. (When I finally got on to the overworked employee, she couldn’t fix the problem (I didn’t know I had). Thankfully, NBN guy who came next day was a gem, worked REALLY hard. Found cable from house corroded, hence signal dropping out.)
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Michelle
(@EffingHardy) reported
@DameHat @acccgovau We had to put an afternoon aside to make a trip down the line for each of those Telstra interactions, an annoyance for us, but for so many people travelling like that is out of the question, & negotiating with someone who is only interested in their own figures is impossible.😕
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Adrian
(@meowitup) reported
@Telstra why are my speeds so slow some of the internet is unusable
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Matthew Ross
(@Matt_Ros) reported
@NickRossTech @Telstra is going paperless I share my bills with my family to teach them responsibility for our house said good bye to @auspost well I am saying good by to them. These people provide zero help telecommunication company you cant get in touch with by phone
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valeriekhoo
(@valeriekhoo) reported
@onewildpreclife @Telstra Wow that's terrible!
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valeriekhoo
(@valeriekhoo) reported
So it seems that even though I placed an order with @Telstra they simply decided to cancel it and not tell me at all. Great logic. Poor customer service.
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💧StoryGirl (Jemma) - Black Lives Matter
(@BlueJayGliding) reported
@stinginthetail Part of their reason for outsourcing to India or the Phillipines is making the help you want so difficult to get that you'll give up trying. Cheaper to churn people and make them a cost to your competitors than to invest in local service delivery, right @Telstra?
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Rob near The Otways
(@Robtrinity) reported
@toninicho @bigtoes44 Regional Telstra shops in non-Indigenous communities seem to engage in similar practises. A top-down investigation is in order.