Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/01/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rach_hass Rach Hass (@rach_hass) reported

    @Telstra Hi Jay, I spent 2hrs 3 mins, including initial wait time trouble shooting (for the 2nd time) with your customer service yesterday morning to no avail. It's now been escalated to "level 2" with the specialist team. I understand we will hear from them within 48hrs.

  • fieldsoffire2 fieldsoffire (@fieldsoffire2) reported

    @Telstra When I never asked for it. I eventually found out it’s a package (which by the way I never asked for) & now am paying extra.

  • JPS_Reg Milf Hunter Reg (@JPS_Reg) reported

    @Telstra you need to wake up to yourselves, the past week my internet has been cutting out every hour and the only fix I get is 'restart the modem' and I still pay money for this garbage ISP

  • suki_ahluwalia suki ahluwalia (@suki_ahluwalia) reported

    @Telstra Too late, I switched to Optus, better deal and better service

  • Damofegus1 The_Aussie_Damo (@Damofegus1) reported

    @Telstra Meaning the time spent in chat before my issue is even correctly figured out is 8hrs, I was in a chat so long they had a change of shifts! Honestly guys, text is NOT customer service!

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @thelochok @Optus Because companies like Optus and @Telstra well never or slow to admit there is something wrong with their system, as it is far easier, quicker and cost less to blame #customers then fix up the issues.

  • fieldsoffire2 fieldsoffire (@fieldsoffire2) reported

    @Telstra It’s very difficult to talk to anyone on the phone. It immediately disconnects u & makes u use the msg option. This is really bad. I’ve sorted my issue out w no help from Telstra.

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    all the installation done and is working. I phoned Telstra today to find out why you need to send a tech to install whatever it is for a message bank service, and have been informed that Telstra does not have the number and I need to talk to my other service provider...

  • Benjermainn Benjermainn (@Benjermainn) reported

    @Telstra @46EEK572 Oh god this is bad @DextarDW

  • SirChrisWilson Self Proclaimed President (Sir Chris Wilson) (@SirChrisWilson) reported

    @Subvert12 @Telstra Customer what ???? You want to talk to someone ??? Yeah. Good luck