Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/13/2026 02:25

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesReed James Reed (@JamesReed) reported

    @Telstra hi telstra. I am working today in a the inner-north of Melbourne around Carlton North & Fitzroy North and the NBN and 4G connection is awful here today. It is usually better when I’ve been here before. Is there some problem in the area, please?

  • netweb Stephen Edgar (@netweb) reported

    > You requested to have your Post-paid service xxxx-xxx-xxx to be migrated to the new system so you can use data sharing I did not, Telstra Weribbee made this request by creating the internal complaint 32084511

  • netweb Stephen Edgar (@netweb) reported

    The @Telstra Complaint Reference 32084511, this complaint was created by Telstra staff at the Telstra Werribee store 15th March 2022. The escalation case INC000099927598 was created by the case handler of 32084511

  • ethicalmartini Doc Martin 💉💉💉 A Trot, not a Bot (@ethicalmartini) reported

    I’ve recently lost all ABC channels via my Telstra set top box. Can anyone point me at a fix? @Telstra the Roku box is crap.

  • netweb Stephen Edgar (@netweb) reported

    > but realized that it was too late because you have important security services associated with the old number xxxx-xxx-xxx as it was already Cancelled I did no such thing I made it clear that this recommendation by Telstra be completed ASAP to minimise 2FA service interruption

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • Bowragak Marc Gill (@Bowragak) reported

    @BreakfastNews Telstra is ****

  • jen_browning Jen Browning (@jen_browning) reported

    @BreakfastNews Could we please get adequate mobile coverage in the bush. Even with a 1000$ @Telstra booster I don’t have service between home and Dubbo a major regional hub. Lithgow to Mudgee also terrible too.

  • netweb Stephen Edgar (@netweb) reported

    > You also experienced poor customer service for taking so long to have the Change of FNN request to be fixed Again this was recommended by Telstra and I was informed it would take ~1 hour, 2 weeks later Telstra informs me that they cannot provide the service they recommended

  • Psyberus Psyberus (@Psyberus) reported

    @Ash4804 @ChrisMinnsMP I think everyone believes that. Telstra would provide better service, and be far cheaper. Commbank would be far cheaper and wouldn't be so corrupt and have gotten caught up in stealing so much as proven by the banking royal commission.