Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/11/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • theking_otter who am I? (@theking_otter) reported

    @Telstra nbn ****, 3135, what's the issue?

  • Purpleness1706 💙 PJ 💜 (@Purpleness1706) reported

    @SamsungMobile @SamsungAU my S20 ultra updated last night only to wake & find it in "safe mode" Can't do anything, won't reset, restart, NOTHING. Went to telstra to try fix it, they could NOT even factory reset it, lots of ppl affected. WTA!! #samsung

  • uberdri32182156 uberdriver (@uberdri32182156) reported

    @Telstra cannot activate simcard please help!

  • BWoonton Ben Woonton (@BWoonton) reported

    @Telstra Downloading is extremely slow.

  • Poonster1 Puneet Titoria (@Poonster1) reported

    @Telstra ridiculous that 10 days after I reported an issue with your One Number service and 3 layers of terrible support, the best you can come up with is ‘there is a fault’. A quick internet search shows people have had the same issue since at least 2020! Can you fix this?

  • Richo38896671 Richo (@Richo38896671) reported

    It's New Year's Eve and there is a outage with Telstra at Newman. We pay for this service? Well done Telstra and a happy new year to you!!

  • theking_otter who am I? (@theking_otter) reported

    @Telstra I can't connect to dns servers, what's the issue

  • thesocmonster87 Socky (@thesocmonster87) reported

    @Telstra service down. No internet connection. Have restarted phone multiple time

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported

    @Telstra Yes but I still have the WiFi problem regardless. They did nothing to try and fix that which was the reason I called in the first place.

  • Todd_Sal Todd Sal (@Todd_Sal) reported

    @Telstra Hi Anto. Not recently, no. It’s always been terrible here. I may have complained in the past, but it seems to fall on deaf ears. How do I raise it with those teams?