Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/16/2026 05:45

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • VantageBroad Vantage Broadband (@VantageBroad) reported

    Monday 21 March 2022 Hope Island Resort Bodies Corporate Internet network customers. There was a fibre breakage this morning on the Telstra fibre between HIR and Southport. That was fixed. Download speeds are OK but upload speeds are severely restricted. Telstra is on it.

  • MiRandB13 Walt D. (@MiRandB13) reported

    @ScooterMcNeice Need to be a Telstra customer for AFL website?

  • p4ndr_ David (@p4ndr_) reported

    @jedistocky @Telstra Very much my reaction, but I definetly didn't take it out on the poor call centre lady, who was lovely and very understanding.

  • DayRipping Pajdo (@DayRipping) reported

    @Iammistyvale @Telstra Telsrra NBN service is just ****. Cuts out for hours on end every day in Melbourne.

  • owenie24 subaru (@owenie24) reported

    @Telstra How about try and fix the service in malabar that’s been broke for a year now

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

  • kampres Kate (@kampres) reported

    @Telstra 4. (Final) What a stupid kerfuffle to get money back and all because I wanted to make sure bills were paid in advance. ****** customer service for them employees ******. #morons #useless

  • simonpincic Simon Pincic (@simonpincic) reported

    @Telstra how do I speak to someone in Australia that can understand my problem? Sick of going around in circles with your off shore support.

  • okyeahrighto Kye (@okyeahrighto) reported

    @p4ndr_ @Telstra Hang on I think you can just ring them too and they'll take the complaint but I think you have to have lodged a complaint with Telstra first if I'm remembering correctly

  • MoonlitSanctuar Moonlit Sanctuary Wildlife Conservation Park (@MoonlitSanctuar) reported

    @Telstra Great, @telstra, when are you coming to the rural area around Pearcedale, Victoria. Our internet is terrible with a lousy fixed wireless or a broken down ADSL, and we are less than 50km from the Melbourne GPO.