Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/11/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Predacane1979 Garry Michael Lane (@Predacane1979) reported

    @Telstra Called #telstra to organise disconnect of my home internet on 03/03/2023. It was immediately disconnected. I'm on the phone with #telstracustomerservice the first solution offered was to arrange a reconnection via the #telstrasales

  • Emily_Rose_A emily adams (@Emily_Rose_A) reported

    @jess_tpwk @Telstra And they call themselves ‘Australia’s largest mobile network’ might be big but it means nothing if it ain’t work…

  • neumann55_ohm Oliver Neumann (@neumann55_ohm) reported

    Hello ORIGIN ENERGY WTF is wrong with your System? On hold for 1+ hours for the last 5 days We r NOT the only once according to FB . Worth than Qantas & Telstra will move to new providers.

  • Keytar_Bard Keytar Bard: Now on CoHost! (@Keytar_Bard) reported

    @jazzrozz Mate NBN has been really good for parents and me. Significant upgrade from telstra as we've never needed to call up customer support for anything. Outages have been v. brief and mate's usually sent a text out to give a quick and accurate estimate of how long.

  • Craigrodgers1C Craig Rodgers (@Craigrodgers1C) reported

    @Telstra I still have months left on my contract. Should be no issue, as not fit for purpose?

  • danharding Daniel Harding (@danharding) reported

    Hey @Telstra i am trying to add data to my shared plan. In store, they said 'use the app'. I used the app and the website and got errors. Now im on your chat support (time out twice) and they are trying to upsell me on a phone plan (unnecessary + not what ive requested). help!

  • GBTSocScientist GailT (@GBTSocScientist) reported

    @DamarioBonita Ah! So I'm not the only one! I but rang them! They didn't know there is a problem. I think Telstra is having a problem. I can't hot spot my ph for internet.

  • TheATrader The Aussie Trader (@TheATrader) reported

    Nearly 3hrs dealing with telstra for an order. Customer service becoming a joke these days. Noticing that a bit in general. Are people becoming ruder or is it just me.

  • danharding Daniel Harding (@danharding) reported

    @Telstra ok. for the record, every time i login then click support I alwasy have to login again? is that normal? stil chatting to support online (time out three times). almost 2hrs now...still sure they have no clue what im trying to do. Answering q's about being listed in white pages?!

  • GerryGannon Gerry Gannon (@GerryGannon) reported

    Not for the first time this week @telstra and @iinet fail once again. I swear their service drops like a ******’s ******