Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 11/29/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMc79804141 David McCallum (@DavidMc79804141) reported

    @Telstra_news An hour ago I paid 10 bucks to get Telstra Air for a day, and it is not working. Just threw a tener down the drain. Not happy, Jan.

  • imandings Andy McGuire (@imandings) reported

    @JarrodKent @Telstra @Optus Optus is no better - I just have been charged for a phone I returned. Currently on Live Chat with them trying to sort this crap out before I go to the Ombudsman.

  • Villa847 Carlos Villazon (@Villa847) reported

    @Telstra I have been a loyal customer for years. Can you please get my NBN service up and running again? Fault ref #INC12740264

  • SirovinaVelid Velid Sirovina (@SirovinaVelid) reported

    @Telstra Please help me with your data and the information from your service tonight I got problems with data my location is the Echuca and im of marry river with borders to NSW PLEASE HELP US. THANKS AGAIN

  • HollowsPeter Mixed Reviews (@HollowsPeter) reported

    2/4 - Call with customer rep dropped out three times cos reception with Optus is rubbish - Got tired of trying so moved over to Telstra - Had $1200+ in credit in my Optus account for handset payment

  • Enkidus_Curse Enkidu (@Enkidus_Curse) reported

    @Telstra why when I’m using one of those “updated” modems with a SIM card am I getting more drop outs but I’m gonna need 1.5 hrs to explain this to an Indian on New Year’s Day before I can get a technician here to fix in 7 days or so?

  • kowbs kowbs (@kowbs) reported

    @kayosports_help probs not much subbing anymore since the telstra tower down here is at beast half dial up speed. .. .. you should talk to them about ******* up your revenue.

  • trentontheradio Trent (@trentontheradio) reported

    @StephenCena @Optus @Telstra I've been told lately the support post COVID shutdowns had been majorly lacking....They are working on it but it's taking some time. I've not had an ounce of issues with O since swapping though, got a sim plan swap over live chat and saved 2 mths of a contact.

  • Jasmin_Hartel Jasmin Hartel (@Jasmin_Hartel) reported

    @Telstra Any chance I can get some actual help? Spent the past 4 days speaking to 8 different people trying to get a refund for getting charged twice for my service... At this stage it looks like you guys think it's easier just to keep my money and ignore me?

  • StephenCena Stephen Cenatiempo (@StephenCena) reported

    I've been an @Optus customer for over a decade. However, I wouldn't recommend them to my worst enemy. No customer service whatsoever. Their representatives will openly lie to you. Pathetic. @Telstra , here I come.