Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/02/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • damiendonnelly Damien Donnelly (@damiendonnelly) reported

    @Telstra Unbelievably, your network has managed to revert this, so once again, my phone is still unable to work like a normal phone.

  • ohsixoneoh ohsixoneoh (@ohsixoneoh) reported

    @Telstra The internet lag is terrible. I’m sick of updating and resetting things

  • sgtheadhole J Hannigan (@sgtheadhole) reported

    @AlboMP Those pictures are of a telstra copper pit. no NBN hardware there. old asbestos pit aswell, never been touched by the NBN. stupid inaccurate post by the supposed wannabe PM. regular aussies are smarter than this corrupt mob in the "government"

  • ImWithoutADoubt Michael Bassett (@ImWithoutADoubt) reported

    @Andy_Penn, you sir are a joke. You’ve known for a year you’re short staffed & that your systems are exhausted. In a year of a pandemic & record unemployment you’ve failed to hire Aussies to fix your rotten #Bigpond! 2 hours to get thru to level 1 support is a joke! #Telstra

  • jamesworrell James Worrell (@jamesworrell) reported

    @Telstra Not yet. New modem arrived, but DSL down. Possibly something fried further out.

  • a_manzoori Amin Manzoori (@a_manzoori) reported

    @Telstra Do you currently have NBN Outage in Melbourne Victoria?

  • DTaytius Dj_Xc_Taytius (@DTaytius) reported

    @Telstra im still getting bills yet my service to the area Cable network is over & also a conformation email states my service should of ended. why is this happening. Not paying it tho.

  • PhilFromFlem Philip Young (@PhilFromFlem) reported

    @Telstra OK. Please your chat service system is all telstra though and it's poor to rubbish

  • Kreiny Andrew Krein (@Kreiny) reported

    @Telstra Your chat function is useless. I spoke to a lovely person last week to arrange a house move and now I’m chatting with someone who has no idea. They won’t get anyone to call me. HELP!!!

  • SimonThomsen Simon 'Wear a mask' Thomsen (@SimonThomsen) reported

    @Telstra I want some handy tips on how to turn off a filter I didn't ask to be turned on, I don't want turned on, and now causes more problems than it solves