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Telstra outages and service status in River Heads, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Telstra

Telstra is having issues since 12:20 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • neuvillette67
    monsieur neuvillette (@neuvillette67) reported

    Good thing that my service provider isn't Telstra, but TeyvatMobile.

  • Anouk724
    Anouk72 (@Anouk724) reported

    @claytonjhawkins @QBCCIntegrity @Telstra Nationwide doesn’t mean every single person was affected. But considering it affected train services nationwide, it affected businesses nationwide, emergency calls, and had an impact on more than one Australian state.

  • immyonboard
    immyonboard (@immyonboard) reported

    @TrainsInfo let's cancel telstra together because they've caused my nsw bus tomorrow to be an hour late

  • Sandy_Beech1
    Sonny Day (@Sandy_Beech1) reported

    @CharlesSzulc @AustralianLabor Nobody was getting through BECAUSE OF THE TELSTRA OUTAGE, NOT BECAUSE OF SENATOR HENDERSON.

  • Contrafuturist
    Australasiatic moder 🇦🇺🇨🇳🇳🇿🇵🇬🇹🇼 (@Contrafuturist) reported

    Telstra ****** up so bad I'm still unable to call vis-a-vis my Mum...

  • Chelsea21580867
    Chelsea (@Chelsea21580867) reported

    @jamesabernard @ALDIMobileAU Aldi use the Telstra network along with Belong, Boost, tangerine and a few others.

  • StanleyEb27103
    StanleyEB27103 (@StanleyEb27103) reported

    @griffonboi @VLine I would have thought that the Telstra outage was to GSM-R? I'm not familiar with all the technologies but otherwise why would a Telstra Core Timing Outage affect VLine?

  • RenniesBCDZA
    Rennies BCD (@RenniesBCDZA) reported

    Travel Alert - Australia (🟡Risk) - Train disruptions continue in Victoria through 9 July despite restoration of Telstra communication services - Update. Railway officials reported that Victoria's V/Line regional train services remained suspended throughout today and will continue to be disrupted until morning hours local time on 9 July, even as Telstra officials reported that over 90 percent of their services were restored during evening hours today, after a nationwide communication outage. Many emergency calls were impacted by the technical failure.

  • cjk365
    ChrisK (@cjk365) reported

    @StMaryMacKiller Did they deliberately hang up on you, or were you abruptly disconnected mid-word/sentence? Had quite a few interrupted calls today due to the Telstra outage.

  • alicefarquson
    alicefarquharson (@alicefarquson) reported

    @oscarcsims also very confusing policy/reg space. govt essentially renationalised Telstra infrastructure in leasing a bunch of its assets to the NBN. yet Telstra still runs emergency services, payphones, landlines - not NBN. minimal economic incentives, maximal telco corporate welfare