Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/17/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • peterjcoombes Peter Coombes (@peterjcoombes) reported

    @telstra, below text is your only mode of customer engagement? - who wrote this?: “We apologize, we're communicating to our customers via this messaging plat form. We have the number which is 132000 and we're setting your expectations that it long wait is longer that the usual.”

  • coaic Shane MacPhillamy (@coaic) reported

    @Telstra It was two years ago. It would be some record of non service if I was still trying to get that resolved.

  • sundarbanstiger reidco (@sundarbanstiger) reported

    @RonniSalt @Telstra They are right up there with Qantas Customer Service!

  • StDazzAU Hot to Trot (@StDazzAU) reported

    @RonniSalt @Telstra Try dealing with their subsidiary, Belong. Customer service is non-existent.

  • logicauditor Logicauditor (@logicauditor) reported

    @RonniSalt @MSMWatchdog2013 @Telstra How do you deal with them its almostbimpossible to contact them; when you do you get the run around and no solution.

  • bluudhaven ✨m a y✨ (@bluudhaven) reported

    @LemonNinjaa @daiishou Yeah look big monopolies + a large surface area is the worst. If I lived in rural Australia, I’d be paying a lot more cuz you can only have Telstra out there. Shitty service otherwise

  • the_LoungeFly Agent Arioch [Umbra] ✨ (@the_LoungeFly) reported

    @RonniSalt @Telstra They’re absolutely useless! I live in the inner city Sydney, I’ve told them multiple times that signal strength is poor at 1-2 bars yet they say nothing is wrong. Bandwidth hovers at 15mbps. My Vodafone iPhone at 4 bars draws 150mbps down, 20 up...useless fracks they are!

  • LikeADroppedPie Head Like a Dropped Pie (@LikeADroppedPie) reported

    @RonniSalt @Telstra I remember having connectivity issues with Bigpond and, after being asked to do all the basic checks I had already done, I was told that the problem was I didn’t turn my modem off for at least 60 minutes every day to allow the circuits to ‘rest’. I changed providers that day.

  • SuperG59972418 Woken Quiet Australian (@SuperG59972418) reported

    @SpotlightForYou @Telstra Aldi mobile plans use the Telstra network, and are great value for money imo.Unlimited call texts and data roll over. Bonus is take your existing number and never have to deal with Telstra ever again.

  • cynical_111 Cynical one (@cynical_111) reported

    @Telstra No thanks. Your service is terrible. It takes an entire day to get a response on your app. I have been without internet for over a week. All i keep getting "message us on the app". The pandemic is not an excuse to abuse your customer base. That is why they are cancelling.