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Telstra outages and service status in River Heads, Queensland

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Telstra

Telstra is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NotWokeBloke
    Hawker (@NotWokeBloke) reported

    @Telstra Even your outages page is not working. Do better Telstra

  • Mythical_mira
    🐙Mythical Mira 🪸 (@Mythical_mira) reported

    lol got my first spam call ring ring hi miss I’m calling from Telstra you to say you won a new smart phone i’m with *insert different provider* thats not possible madam I’m just trying to give you a free phone 😡 obviously angry tone Quiet processing (no sleep) i hang up

  • simonettienrico
    Enrico Builds (@simonettienrico) reported

    Ok, no mobile network for now I'm 'straya... @Telstra is down, together with all the carriers using its network

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @Teh_Jkr @Optus Prepaid is the best option. No more need for greedy companies like Optus! One of the worst employers around after Telstra!

  • ashishiacr
    AK (@ashishiacr) reported

    @SiddharthKG7 His son bought first Mobile Network in India-Modi Telstra

  • Doug39270057204
    Doug (@Doug39270057204) reported

    @VoteLewko @Starlink Why do “experts” always “warn”. Is someone providing something that there is a demand for and the others aren’t something to fear? Telstra aren’t used to competition, and that’s why we have crappy service and coverage. Only hung they get is actually **** their job properly.

  • I_loveleft
    Kate/Pookie Immaculate Sister of the Butter Knife (@I_loveleft) reported

    I'd believe that, especially back in the day when I was with Telstra, any time you rang support, it was always an Indian voice at the other end. Probably still is. They seem to gravitate to a lot of tele communication jobs over there.

  • GraemeStoneham
    Graeme Stoneham (@GraemeStoneham) reported

    The power was out recently, just came back on. Telstra sent a text asking how the power outage was affecting my internet? Im not sure what type of special order electricity they use, but l use the run of the mill electricity. No electricity, no modem!!!!!! 🤡🌏

  • ShazzaCook
    Sharon Cook (@ShazzaCook) reported

    @Telstra I understand that there is a lot of pressure on your IT team to fix this problem but many people are unable to work and losing money/income. Hope IT team can fix this problem soon.