Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 03/04/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Osama7500 O.D (@Osama7500) reported

    @Adam41907115 @NRL I agree 100%... without any notice or advance notification, they cancel it. Many Telstra customers will not be happy. It was a surprise.

  • abispack abi (@abispack) reported

    @Telstra I was on the phone for 5 hours today to fix a problem that should’ve been an easy fix. Had to deal with atrocious customer service and kept getting put on hold and sent to different departments. Fix your customer service and systems ASAP because that was disgusting.

  • SharonT11666893 Sharon Terry (@SharonT11666893) reported from Beaufort, State of Victoria

    @Robert6420 @TelstraEnt Hi I agree with you about the help from Telstra absolutely leave with the feeling they either don’t know or do not give a damn. Yes the higher ups should Man the phones and get the feeling for their customers back.

  • maystation4 Steve May (@maystation4) reported

    @iiNet @Telstra can you help me?

  • abispack abi (@abispack) reported

    Especially because this was a major problem for a business account and if your staff can’t fix a simple problem and you’re a multimillion dollar company you’re doing something extremely wrong. @Telstra

  • CalypsoShakiraa CalypsoShakira (@CalypsoShakiraa) reported

    @Telstra It's very similar to the paid service I have runs now, minus the phone

  • suters82 suters82 (@suters82) reported

    @KBGoodness @PressStartAU @XboxANZ I’ve got the 7x’s that I use daily on my series x and zero interference issues. I have my consoles connected via Ethernet using the v.2 Telstra smart modem

  • Yunii_que Rinda 🍁 (@Yunii_que) reported

    In India on July 31,1995, the first non-commercial mobile phone call was made between Union Telecom Minister Sukh Ram & the then CM of West Bengal, Jyoti Basu. The service provider was Modi Telstra, a joint venture between India's BK Modi Group & Australian telecom giant Telstra.

  • SteeleMcInnes Steele McInnes (@SteeleMcInnes) reported

    @Telstra wow.. footys back and I have 8mbps in West end Brisbane? Pay top dollar for fastest speed Internet and forced to watch the tv and no kayo. Bad form telstra. Disgraceful

  • kylie_annxo Kylie ‎⍟ (@kylie_annxo) reported

    @Telstra I did the troubleshooting your site told me to do last night on my own because your customer service didn’t respond at all. And after doing the steps I sent a msg and got no reply. I don’t have time right now to do it again as I have to go to work I will try AGAIN this afternoon