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Telstra outages and service status in River Heads, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around River Heads, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CefaiJason
    Jason Cefai (@CefaiJason) reported

    @robb_j_m everyone ******* moaned and kniffed Rudd in the back they then sold it off to telstra because this stupid government doesn't know how to create money they only know how to Tax

  • oliverjanik
    Oliver J (@oliverjanik) reported

    @loftwah I will never understand people who stay loyal to telstra or Optus

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Again I was having the issues through the week of completely losing internet for short periods . My question at the time was why as I checked and there were no outages . Yes it’s seems better today but I’m not asking about today

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra You guys providing inadequate service is not something I should be trouble shooting it’s something you guys should be doing

  • ManagerSaab07
    Ankur Pruthi (@ManagerSaab07) reported

    @Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help

  • DoctorVadarWho
    Doctor Vadar Who (@DoctorVadarWho) reported

    @Telstra when are you going to support RCS for iPhone in Australia because I would like to have it so green bubbles don't mess up group messages @Apple

  • rochfordalexAR
    RochfordAlexAR (@rochfordalexAR) reported

    @bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it

  • rochfordalexAR
    RochfordAlexAR (@rochfordalexAR) reported

    Do I need to be an ABN holder or otherwise registered as a business to try one of @Telstra 's business internet plans? If I try a business internet plan, is it going to mess up my residential phone service? Would I be forced to replace my modem?

  • pawsandwillow
    Paws and Willow (@pawsandwillow) reported

    @Telstra why is my site blocked on your network!!! I have contacted Telstra soo many times with every worker Ive spoken to tell me to fill in a form and wait… this is costing my business money!!!

  • RayzSkieyWalker
    Sifu Strider (@RayzSkieyWalker) reported

    Aussies need Starlink, it is far faster, more reliable and more secure than the Telstra backbone - which FYI is open access to bad actor hackers who get into your PC via INSECURE modem design.