Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/11/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • davidiburns David Burns (@davidiburns) reported

    @RonniSalt @simonahac @Telstra Absolutely! No support. No customer service.

  • RonniSalt 🕯 RonniSalt 🕯 (@RonniSalt) reported

    @simonahac @Telstra "Phone support was better trained" Telstra's alleged "support" is more appalling than anything I've encountered anywhere in the world. It's bastardised by deliberate design. It's designed to break you & send you away from ever bothering them again. It is the gates of hell.

  • ReganAM2210 Reegs (@ReganAM2210) reported

    It’s been almost a month with out NBN! Hey @Optus how long do you guys take to get a connection up and running because the bafoons over @Telstra still haven’t got my service working?

  • SquizMakesNoise Squirrel🌏 (@SquizMakesNoise) reported

    @RonniSalt @simonahac @Telstra Used to work for a Telstra owned company doing website support, back in the days when the call centres were in Australia (cheers for the 457 visa btw). Worst thing they ever did was outsource overseas. Our team was bloody awesome, actually cared for the user, but too expensive.

  • maxicoley Maxicoley (@maxicoley) reported

    Hey @Telstra, I’m a new NBN customer and providing some feedback. I find it amazing that a telecommunications company has customer support text service line and that I can’t actually talk to a person to resolve an issue. Blows my mind.

  • DianneE15981036 Dianne Edwards (@DianneE15981036) reported

    @RonniSalt @simonahac @Telstra Heard from an Insider in the upper echelons of Telstra Marketing that they are moving further away from Customer Service. My friend intends to move on.#abandonTelstra

  • clifftopsentry Alby (@clifftopsentry) reported

    @RonniSalt @simonahac @Telstra it is indeed deliberately the opposite of “customer service”. They get bonuses for every customer who hangs up, extra if they can stretch the process for longer than one hour. They exceed the banks in sheer bastardry

  • Gergyl Gerg (@Gergyl) reported

    @simonahac @Telstra Now try that in Lockhart River, a remote town of about 1000 not-exactly-advantaged people, kids trying to learn, people trying to do business. Internet there consists of flakey individual satellite, or 3G mobile with back-haul so slow it might as well be dial-up. Yes dial-up.

  • CodeDissonant 🙃 (@CodeDissonant) reported

    @RonniSalt @simonahac @Telstra Never recovered since Howard appointed Trujillo to wreck it - sorry I mean *economically rationalise* it.

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    @Telstra Just to update on this thread, no one showed up today either. Neither was I informed in advance. This makes it a sixth appointment for which no one showed up. Twenty days without broadband, and @Telstra is of no help. I am done with #Telstra. Terminating account. #EnoughIsEnough