Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/08/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • alexmakin Alex Makin (@alexmakin) reported

    @Telstra as said roaming is not working in new York city

  • mahootna2 Real #VoteYes Robin 💉💉💉💉 🌻 (@mahootna2) reported

    Holy crap! My FTTN has actually had a 20% gain in speed since it’s inception. Still only 35/7Mbps but I’ll take it. @Telstra #Telstra

  • RossIsAWriter Ross Hamilton (@RossIsAWriter) reported

    @Telstra I had to pay my last bill for a service that wasn't working! And part of that outage was from an already proven error by Telstra staff!!

  • Braidoss53 Braiden | 🧡 (@Braidoss53) reported

    @Telstra no, because nothing ever gets done, they always blame it on the customer and don’t take responsibility for their own services

  • edwardtrem Edward Tremethick (@edwardtrem) reported

    @Telstra Well I guess you are terrible at phones, oh wait, that's @VodafoneAU

  • poet47 Pamela Valemont 1947 (@poet47) reported

    @jayzheather7 Yeah, I have resorted to twittering them, publicly shaming them, but even that does not work. They have no problem solving techniques, just excuses for everything + it sounds like their replies are being read right out of the Telstra handbook for employees. No ability to change.

  • gptelegraph Gazette People's Telegraph (@gptelegraph) reported

    @kbrspace @Optus … @Telstra can you help?

  • nodefunallowed Hayley Patton 🎈 (@nodefunallowed) reported

    @tacticalmaid Once some scammers tried to call me every day for like two weeks, saying they were from Telstra saying my internet connection had problems. I'm not with Telstra, so.

  • alexmakin Alex Makin (@alexmakin) reported

    @Telstra why does your data roaming not work in New York City? Fix this!

  • RossIsAWriter Ross Hamilton (@RossIsAWriter) reported

    @Telstra OK Shannon. Numerous phone calls and multiple incident reports. Nothing done. Two separate attempts to transition to NBN, neither of which gone anywhere. I have been told to contact Sales for a THIRD time to start a THIRD attempt to transition. So what help?