Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/11/2026 02:55

February 11: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Justascratch2 Justascratch (@Justascratch2) reported

    @elder_peter @GeorgeMonbiot I had POT over my mother's financial affairs due to a TELSTRA problem. That didn't help much in my case. The Ombudsman eventually rescued us.

  • kels_316 Adam (@kels_316) reported

    @expectproblems I went from telstra to Aussie Broadband, the difference in service and support is night and day. I'll never go back. Even though ABB switched to Optus I'm very happy. I have all my IT through them now, home and office.

  • ThePepperCherry Penelope (@ThePepperCherry) reported

    Excuse me, @Telstra what’s this about putting me on a new, more expensive plan with data speed caps. How rude. One of the other but both is a bit ****. claiming cpi adjustment and diminish service quality at the same time is unethical.

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    @Telstra @mcquillanator Thanks for your concern Telstra (the same can’t be said for @RogersHelps who hasn’t answered my tweet from earlier today). My service is working quite well in Canada which sadly can’t be said for my Rogers domestic service.

  • MLoParis MLo (@MLoParis) reported

    @IsabelBromfield Had nothing to do w/ Telstra. The stupid WiFi apartment I booked. Telstra sorted me out w/ some Mobile Broadband.

  • WilliamGill11 William Gill (@WilliamGill11) reported

    @Telstra @andy_penn Yes but that is not the issue the watch was ordered 6 weeks before and was in stock at the time last week they said 2 weeks yesterday we are canceling your order Not very good customer service

  • Aussie_Kozzy James Kozanecki || Aussie_kozzy (@Aussie_Kozzy) reported

    @expectproblems I used Boost for years before I left Aus and used it again over Christmas last year. Was great, they use Telstra network

  • hailtonothing Terrence Jarrad (@hailtonothing) reported

    @expectproblems I went from Optus to Belong (telstra wholesale network), and I absolutely would not recommend it. Data was unusable - couldn't even load images in twitter. My sister reckons the ALDI one (telstra wholesale) is good. I'm trying out Moose Mobile next which is Optus.

  • expectproblems Elissa (@expectproblems) reported

    Well damn seemingly nobody but the big providers does support for eSim wearables so… guess that kinda sticks me with Telstra for now.

  • rohan_p Rohan Pearce (@rohan_p) reported

    @expectproblems This can be the issue with most Telstra resellers: "All Telstra Mobile Virtual Network Operators (MVNOs) run on the Telstra wholesale network with the exception of Boost Mobile. While Telstra’s full network reaches 99.5% of the population the wholesale version covers 98.8%."