Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 01/25/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @acccgovau I live on the Gold Coast and the NBN has dropped out for the second time in the past month. No explanation from @Telstra and no customer service available. We pay for the service and get no help in return. What would you advise us to do?

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @andy_penn Just letting you know that our internet is down and we’ve gone without customer service all day today. This is despite using the message app, multiple phone calls and Twitter DMs. The problem remains and @Telstra is totally unreachable. It’s not right.

  • CallachorDavid DavidCallachor (@CallachorDavid) reported

    @stationmum101 My wife has similar experience over and over. Update your billing email address and no problem Mind you its not centrelink that is our issue it is telstra. I fixed it today with one call

  • OzAz asOzAz (@OzAz) reported

    internet is still up... at the moment after going down 4 times in the last 2 hours but @Telstra internet test page just sits there spinning doing nothing

  • FloatingWolfy Massimo (@FloatingWolfy) reported

    @zeekpower @Telstra their customer service is horrendous. i don’t know why I’m still with them. they tell people to use their live chat but it took them a whole week to even process my request... Telstra is an embarrassment

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra I just need my Telstra internet service to work can someone please help?????

  • adriancraddock Adrian Craddock (@adriancraddock) reported

    @Telstra I contacted telstra a month ago to try to cancel my account. I got passed on to your text messaging service and never got a reply. My old plan did not suit my needs and hence I've been charged for excess data because I was u able to leave.

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    Called @Telstra twice today. Got through after an hour long wait and was immediately disconnected. This happened twice. Still no response through the message app or Twitter. An entire day without customer service. Internet is still down. @acccgovau

  • frankfiocco Frank Fiocco (@frankfiocco) reported

    @Optus Telstra seized my basic prepaid service due 2 covid internet requirements. Totally understandable, but a statement would of been nice. So hello @Optus. Can I please have the helmet now please.

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @Telstra 2 hours later and still no closer to a solution. Telstra are making this impossible and refuse to have someone contact me by phone.