Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 02/02/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MaritaMoose Marita Moose (@MaritaMoose) reported

    @Telstra My issue current - not a few weeks ago

  • arthacket Art Hackett (@arthacket) reported

    @tassiedevil That’s because Telstra’s down again

  • PapaMo75 Ben (@PapaMo75) reported

    @Telstra internet has been down all day in Leopold 3224 (near Ocean Grove). When will be back up?

  • HeatherWa11ace Heather Wallace (@HeatherWa11ace) reported

    @Telstra is anyone working tonight? I’ve been on hold for 2 hrs 21 minutes so far and still no one has answered my call. I have no home internet and was hoping to stream a movie tonight! Help please.

  • rorybaust Snarky Mc Snark (@rorybaust) reported

    @Magpie1954nBird @trickyidnego @Telstra I swore of Telstra years ago , it would appear that nothing has improved , arrogance is their customer service

  • JoleWright Jole Wright (@JoleWright) reported

    @Telstra Hi Tom. I was told Friday evening my issue has been escalated and I’d get a call back yesterday. I received nothing. I’ve moved house recently and have poor coverage in my new house. I have excellent cover everywhere else. I feel they don’t understand this.

  • booksandshields Charlie Renée 🌱 (@booksandshields) reported

    Omg even my phone data is jank tonight... wtf Telstra and Optus...

  • Dave2307 David Li (@Dave2307) reported

    @Telstra I’m not at my friend place their internet service was down entire day yesterday it was using Back Up 4G Speed 20mbps download 1mbps upload while Telstra NBN in my place is very slow as well I got 150mbps spose to have 250mbps.

  • RobBendigo Rob Stephenson FRSA (@RobBendigo) reported from Bendigo, State of Victoria

    Blast from the past - have had a 2021/22 telephone book delivered this morning! Still has a number for my Mum, who died five years ago, on a phone service that was disconnected after Dad died thirteen years ago! @Telstra #Catchup

  • stevoLJ Robert Stevens (@stevoLJ) reported

    So a story about @Telstra Nearly a year on from my father passing away, despite a death certificate and everything else needed, they still refuse to cancel his accounts, constantly call asking for him by name and hang up when reminded of the situation. Absolutely disgusting