Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 11/20/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Pragmaticaust Pragmatic Australian (@Pragmaticaust) reported

    @TraceySpicer @Telstra With Telstra all things are possible has been my experience. Customer service is 0/10 but they survive by sheer volume. My elderly mother just went through 8 months of drama and no phone for 8 months ….. only when the TIO get involved do you get anything resembling help

  • Edeking3 Ede King 🇦🇺 🐨 🦘 (@Edeking3) reported

    @TraceySpicer @Telstra Not acceptable. Couple of things u should do Make immediate payment using Bpay - consider setting up auto monthly payment Write to Telstra complaints (google address) send via registered mail Lodge online Ombudsman complaint Make sure he is getting the pensioner discount

  • JohnKramer7 John Kramer (@JohnKramer7) reported

    @Telstra Thanks Michelle. I've checked that site before & it says my tower (2453004, Dorrigo Mountain Top) is 3G with 4GX "proposed", (just like every 3G tower). There's a taller tower proposed (which may resolve our blackspot issue) but no date. How do we find out how long it will be?

  • johnpur45487303 john purcell (@johnpur45487303) reported

    @TraceySpicer @Telstra Yes it’s standard behaviour. Check their record with the Ombudsman. Horrible company.

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    @Soheli8 @Telstra Thanks, Janet. The chap on the phone suggested I fill out the Priority Customer form, but it has to be signed by his doctor in Qld, and witnessed by a JP here in Sydney. So that will be my job tomorrow. x

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra incident number INC16932446 and case number 25132094.

  • galaxygoop Hughbastian Bovemorris (@galaxygoop) reported

    @Telstra that was such a fast response does telstra have actually good customer service or something

  • TastyTooGood Naomi Dickinson (@TastyTooGood) reported

    @TraceySpicer @Telstra Absolutely. A little while ago they tricked my 90+ year old grandma away from her $10 plan and onto some expensive crap she possibly use. Disgraceful targeted upselling. #FinancialElderAbuse

  • nick_fahrer Nick F (@nick_fahrer) reported

    @TraceySpicer @Telstra Awful company, I've refused to use @Telstra services at home or work for almost 20 years.

  • maddiepalmer Maddie Palmer (@maddiepalmer) reported

    @TraceySpicer @Telstra either way, @Telstra, we are still in a pandemic, there are still many who have income interrupted who need to be able to contact support, both personal and governmental. An unpaid bill should not be the reason someone can't contact a doctor right now. This needs your attention.