Telstra Outage Report in River Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in River Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near River Heads, State of Queensland
Latest outage, problems and issue reports in River Heads and nearby locations:
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Angus Mackay
(@angushmackay) reported
@Telstra I've been using your messaging app day after day and never get past verification questions. It's been going on for weeks now. It's just not reasonably, even for the times.
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Jennifer Weinstein
(@JennyWeinstein) reported
@Telstra You should take mental illness seriously - you certainly don’t take customer service seriously 😒 my tweet was a PSA for anyone that might be suffering b’cos dealing with your company is only going to make it worse!!! #customerservicefail
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Pedro Aron♦️
(@PedroAron6) reported
@TheMisterEpic1 @Telstra yeah but here in brazil its kinda worse because of the pandemic, many services have lost speed because of the demand, it loses speed at rainy days, and even stops working quite often on those, providers are only obligated do give 80% of the service; extremley expensive as well
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Aleks Witko
(@alekswitko) reported
After a decade break, I tried #Telstra again. Already regretting it after 1 day. Poor service, false promises and nothing but disappointment. How do they do it!?
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Steve O'Loughlin
(@OLoughlinSteve) reported
Howdy @Telstra . How does one go about disconnecting one's home phone? I have gone around and around on your God awful website and can't find out how. Or maybe that's you cunning ploy?
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Wiltop (thatParadox)
(@thatparadox) reported
@Telstra honestly, how did you **** up so bad that when I scheduled to move my internet you tried to disconnect my parents internet when we're on completely separate accounts!?! Then hours after I cancelled that job you called my parents about the move??
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Wiltop (thatParadox)
(@thatparadox) reported
Seriously, every ******* interaction I have ever had with @Telstra has involved waiting for an absurd amount of time on the phone (often more than once) for **** that should just be easy. Stop being incompetent, stop funneling your billions to investors instead of support.
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Alan Double
(@AlanDouble) reported
@Telstra Updated my plan to Google Pixel 5 w Redeemable Hub Max. Code never came and have now contacted support 5 seperate times with no code and no resolution. It is a joke and this online only support is terrible, they are useless. THE WORST customer service experience
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RSR
(@RSRMars) reported
@garydlum No actually great news now! Telstra modem arrived today & works a treat. So now gotta go back to office works and take the other one that's not working back - fingers crossed I'll get a refund. Pity it didn't come earlier so I didn't up my phone plan! Oh well. I need CFS alerts!
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AngryNana
(@AngryNana4) reported
@Biggy1883 Yep, sometimes I even get to talk to the scammer on the other end. I tell them I’ll just go get my husband to speak to them as he works for the tax office/microsoft/Telstra. They hang up immediately and calls drop off for a few weeks til new scammers join the company.