Telstra

Telstra Outage Report in River Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in River Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in River Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in River Heads, Fraser Coast, State of Queensland 12/06/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near River Heads, State of Queensland

Latest outage, problems and issue reports in River Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LindaDBooth Linda Booth (@LindaDBooth) reported

    @Telstra I had the issue resolved this morning, just in time for work. Seems someone forgot to change a setting on my account - I was getting 0.1 mbps for downloads.

  • katdontcare kat (@katdontcare) reported

    @AndeeyC LEGIT like one day overdue on a bill and they ******* disconnect all of our services when we have a 1k bill every month and are a platinum member (legit have been with telstra for 15 years) like wtf

  • MrA_Game Mr A-Game (@MrA_Game) reported

    @Telstra NO. I am sick of waiting for this issue to be resolved with more tests and no action. I message as soon as a drop happens and they can't pinpoint the issue. Another 24 hour test to maybe catch a drop and then going through the whole troubleshoot garbage again isn't good enough.

  • julie_library 💖Breast Cancer Warrior 💪 Julie Library (@julie_library) reported

    Hey @telstra needing to cancel a moving house order but cannot find how to in #MyAccount. What now?

  • Gisforgrowth Gatherer in GorGon (@Gisforgrowth) reported

    @FarmerZoz66 You can get a Telstra booster box for added signal

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra You'd think it would be, but it's ground hogs day everytime I speak to someone. I literally just need a new modem, but every time the person changes they want to go through everything again. I miss Australian support, or just techs who have any degree of initiative.

  • katdontcare kat (@katdontcare) reported

    telstra can suck my **** worst company. get a grippp

  • MrA_Game Mr A-Game (@MrA_Game) reported

    @Telstra Your team will then say there hasn’t been any issue with dropouts on their end, so clearly the fault is from the phone pole to the router.

  • pat_loria Pat Loria (@pat_loria) reported

    @Telstra customer service has become non-existent since the beginning of the pandemic. You simply cannot get past the automated phone trees (they must think they are so clever) and actually talk to a real person. In the market for a new phone company with real people.

  • mrmark4 Mark Ferdous (@mrmark4) reported

    @Telstra I have been trying to get a refund for a year and Telstra do not have a phone number I can contact you on if I’m outside Australia neither can you call a customer outside of Australia to sort the problem out ? I feel if I owed you money it would be a lot easier ???