Telstra Outage in Lake Tabourie, Shoalhaven Shire, State of New South Wales

@Telstra yet again failing your customers with terrible customer service that is not even close to being considered below satisfactory. Your lack of customer service is appalling.

Ahoy @telstra, why are callers to my mobile getting “You have reached the message bank of a private number” and how can I fix s’il vous plaît?

For anyone with NBN considering @Telstra, I am presently with them, and since moving to the NBN, Telstra is terrible. I whole-heartedly recommend @AussieBroadband instead. From user reviews, they are superior in EVERY. SINGLE. WAY. I just wish AB had installment plans for router

@Telstra Tech is coming in a few days. I was on Telstra texts from 9:00 am to 11:00 am the next day to get there. Frustrating thing is it is a well know problem. It was obvious and I told them from the beginning. Having done this 7 times now, I recognise the problem very quickly.

@Telstra So it’s a yes then. I would think that any troubleshooting, regardless of the reason for taking that long, should have a time limit for customer involvement. It was an NBN box/lightning issue that I knew what the problem was but the support insisted I troubleshoot for the day.

@Telstra My business phone account has mixed up the corresponding numbers to the relevant phones , i have been trying to ring someone to fix it , but instead your recorded message tells me your too busy and refers me to your useless msg service

@Telstra Look imma be real wid you tom 5 days of no bills ain't gonna fix the lost revenue on my US stocks and my asx stocks you feeling me imma need something more to make me like yeah these fellas care you know what I mean or I be up leaving to like another ISP who be good fellas

if theres anything i can say dont use telstra as your internet provide, they are by far the worst one ive ever experienced

.@Telstra yo why isn't my net working, every few minutes it just drops out, getting real sick of it. have had to deal with so many issues in the past 2 years.

@Telstra Yo look tom appreciate the bot *** response man but like I be needing real help none of this power cycle stuff because I already beenst done that you know what I'm saying... I followed the stuff on your webby but **** still acting up imma need help bruv coz I lost $100k today

@Telstra Mate honestly I've already decided to switch to TPG I just want to know what the f happened when I tried to contact support.