Telstra Outage Report in Diamond Beach, Greater Taree, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Diamond Beach, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Diamond Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Diamond Beach, State of New South Wales
Latest outage, problems and issue reports in Diamond Beach and nearby locations:
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Ben Atkinson
(@atko2430) reported
from
Diamond Beach, State of New South Wales
@Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.
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Ben Atkinson
(@atko2430) reported
from
Diamond Beach, State of New South Wales
@telstra, wow do you get a complaint escalated out of the overseas call center to an on shore one. 3 months worth of unstable internet and countless phone calls to your call center is taking its toll.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Double
(@AlanDouble) reported
@Telstra Updated my plan to Google Pixel 5 w Redeemable Hub Max. Code never came and have now contacted support 5 seperate times with no code and no resolution. It is a joke and this online only support is terrible, they are useless. THE WORST customer service experience
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Steve O'Loughlin
(@OLoughlinSteve) reported
Howdy @Telstra . How does one go about disconnecting one's home phone? I have gone around and around on your God awful website and can't find out how. Or maybe that's you cunning ploy?
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vRifty
(@vRiifty) reported
@TheMisterEpic1 @Telstra NBN isn’t in my area, down and upload speeds are 200-500kb/s @Telstra is garbage
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
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Ben
(@iB3nji) reported
2) I get told to login into the 'My Telstra' app, while I could successfully login via website, app was a no go 'Error displaying your account'. Remained unsuccessful despite speaking to support – which was a challenge to get anyone other then a virtual bot.
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Jennifer Weinstein
(@JennyWeinstein) reported
@Telstra You should take mental illness seriously - you certainly don’t take customer service seriously 😒 my tweet was a PSA for anyone that might be suffering b’cos dealing with your company is only going to make it worse!!! #customerservicefail
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George S Basin
(@georgesbasin) reported
@Telstra No reference or incident number provided
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Ben
(@iB3nji) reported
4) I call Wollongong Telstra Store & ask if I could change my order to a physical SIM & activate it in-store. They told me YES & made me an appointment at Shellharbour Store. I arrive, they couldn't find my order, after over 1+ hours I was told "we can't help, sorry"
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Rhys John McKenzie
(@mckenzie_rhys) reported
@Telstra "You will have to take our word on the fact the connection date has been set at 23/11 and your service should improve after that." -Telstra The 25th today and it's still not activated
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David Stafford
(@D_A_Stafford) reported
@CXpert @Telstra @andy_penn I agree entirely. I wasted time yesterday trying to get support from Telstra and then a further 2 hours today. It could have been done in 10 minutes if on a phone call.