Telstra Outage Report in Diamond Beach, Greater Taree, State of New South Wales

@Telstra You neglected to include that one of my case managers offered to reimburse me for the time I was required to wait for a technician to attend my house (2 days) when the Telstra systems broke down and eventually sent the technician on the 3rd day.2/4

@Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.

@telstra, wow do you get a complaint escalated out of the overseas call center to an on shore one. 3 months worth of unstable internet and countless phone calls to your call center is taking its toll.

@Telstra why is the service so slow at the @mcg . Can hardly get a tweet out. 5g or 5km/h ??!

I’m old enough to remember old Telstra (Telecom/PMG) which I had a surprisingly close relationship with. Were they annoyingly bureaucratic, authoritarian and patriarchal? Yes. Is new system, which tries to make you the customer &/or a low paid call centre worker do the work …

Spending my Friday evening chatting online with a Telstra help desk employee trying to sort out a billing problem. What a fun life I lead! In fairness, they were nice & I think we’ve sorted the immediate problem. In the bigger picture, has privatisation been a good thing? No

hey @Telstra any chance you can fix the reception issues at the #AustralianGP before the weekend? #Telstra

@Telstra please fix 🙏

@Telstra your network sucks.I'm facing this issue for many days. Most of the times when I leave from home/office and get disconnected from home/office wifi and enter the streets , the mobile network and data network just disconnects and not able to reconnect to Telstra network.

@Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.

telstra is either having an outage rn or being a jerk cause my home pc’s are COMPLETELY disconnected from the internet and i know another telstra user in a different state is having the same issue rn phone is connected fine but pc won’t pick up any telstra network

Don’t know what everyone else is experiencing but the @Telstra mobile service is so poor recently.. I’m thinking of purchasing some carrier pigeons..

@Telstra have been on hold for 50 mins now and yet to speak to a human about an unplanned nbn outage here since 6am this morning