Telstra Outage in Diamond Beach, Greater Taree, State of New South Wales

@Telstra You neglected to include that one of my case managers offered to reimburse me for the time I was required to wait for a technician to attend my house (2 days) when the Telstra systems broke down and eventually sent the technician on the 3rd day.2/4

@Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.

@telstra, wow do you get a complaint escalated out of the overseas call center to an on shore one. 3 months worth of unstable internet and countless phone calls to your call center is taking its toll.

@Telstra Rang them after the person on chat couldn't find the phone no, then was told it had 33.5 gigs left but has stopped working now as the app says its at 0 gigs left im so damn frustrated from it all, no one has been of any help today

@Telstra Well your form asks for it. That is why I’m saying it is illogical / broken. I’m glad you agree. Please get it fixed.

@Telstra This is on your website after you have already authenticated me. There is no need to ask the same set of questions as you would when creating and account and service when you are upgrading a service connected to an existing account. You already have those details.

@7olympics @Telstra Who gives a **** … can’t stand watching these masked puppets in front of zero people. Sport is meaningless without people

@AirbnbHelp when you make telstra and Centrelink seem like they’re good at customer service and satisfaction, something is very very wrong

@Telstra As I mentioned, many people complaining. I can connect. Speed is very very slow. Olympics unwatchable here @telstra. Any more excuses?

New house, new job, homeschooling, birthday. In 5 days we still have no internet. No one is responding @Telstra please help. #Disappointing

@Telstra I have no complaint about Lisa, was grateful for her quick courteous reply, it seems I have marginally gone over my GB limit, so I went to increase it, hopeless bloody site, seriously not worth the effort, I will put up with bugger all service for two weeks, I have had Telstra.

@GibboBG @Telstra Terrible service all around by Telstra. Third world communications in the country mate

Telstra has become an absolute crap provider, once they had a CEO who always worked on the basis the customer was the most important aspect of the business, sadly no longer under the present bloke, he is a money man, that is obvious, crap service now.