Telstra

Telstra Outage in Bonny Hills, Port Macquarie-Hastings, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Bonny Hills, State of New South Wales

Telstra Outage Chart in Bonny Hills, Port Macquarie-Hastings, State of New South Wales 08/13/2020 21:20

August 13: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.89% Internet
  • E-mail 8.42% E-mail
  • Wi-fi 7.80% Wi-fi
  • Phone 6.47% Phone
  • Total Blackout 2.89% Total Blackout
  • TV .52% TV

Telstra Outage Map Near Bonny Hills, Port Macquarie-Hastings, State of New South Wales

The most recent outage reports and issues originated from Port Macquarie.

AustraliaWauchope E-mail
AustraliaPort Macquarie E-mail
AustraliaLake Cathie Phone
AustraliaLake Cathie Internet
AustraliaLake Cathie Phone
AustraliaPort Macquarie E-mail

Telstra in Bonny Hills, State of New South Wales Comments

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Telstra Issues Reports Near Bonny Hills, State of New South Wales

Latest outage, problems and issue reports in Bonny Hills and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    So @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    And on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra It is simply not good enough and unreasonable for an internet service provider to fail to advise customers of a planned 2 week internet outage ... especially when that customer relies on that service to work from home, do University study and connect multiple devices

  • Zaphod_BBX Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, State of New South Wales

    @markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.

  • Zaphod_BBX Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, State of New South Wales

    @MeckeringBoy @LeanneH56251190 I'm on a 50Mbps plan as well and get 47-48. Have no issues with streaming Netflix or catch up TV at all. I did get a new modem when I went to provider. I went with Aussie Broadband bcs I was sick of Telstra BS. They've been great upfront, honest and ready to fight NBNCo.

  • biggazza77 gazza (@biggazza77) reported from Port Macquarie, State of New South Wales

    @Telstra hey guys you really need to look at your customer service because I just upgraded to a pixel 3 went into the Telstra shop and asked for help moving data from old phone to new and was told it costs $30 what kind of service is that to customers #badcustomerservice !!!!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • SimsZac Zachary Sims (@SimsZac) reported

    @rjlohan Anyone on the Optus or Telstra network

  • pbrdmn Philip Boardman (@pbrdmn) reported

    @rjlohan I use ALDI mobile, who resell access to most of the Telstra network for reasonable prices. Also, have unlimited rollover of unused data.

  • DrEmOhEx Megan Cross (@DrEmOhEx) reported

    @BenVezina Same experience with Telstra. We notified them of the move on 8/8, moved on 6/7... got nbn working 13/8 after many hours revisiting the store, phoning the helpline, lodging a complaint & gathering evidence for the TO. Debits didn't stop tho, just the wifi.

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @Telstra Neighbour told, only mins to txt less than half a k today, sometimes a txt takes hours to do that. Understand stress all round, but this is beyond silly. Ph cut out while I was talking to 3BA Ballarat Monday.

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @Telstra Can't check, limited dexterity & mobile net slow as treacle & hangs. Then takes time to sort - calls missed in meantime. Neighbour spoke to apparently UNMASKED crews yesterday

  • tullaron Nathan R (@tullaron) reported

    @Telstra is there a 4g outage in hornsby today?

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @Telstra two crews yesterday, landline back, briefly. No dial tone this morning. 150 k Melb, neighbour just out hospital, a week now. Home net, that's MONTHS. You keep taking $, no service. Crews covid safe? #moneyfornothingTelstra #outhereonourown

  • ilCacciatore_72 James Breuer (@ilCacciatore_72) reported

    @Telstra Sometimes I really do wonder about some of the "rules" you have in place around services. I already have one post paid service and a sim only on my account but in your wisdom I can't convert the sim only to a post paid because our family has only been with you 4 months?

  • allisonr Only the artists will survive (@allisonr) reported

    Hey @Telstra you just sent me an email telling me you are going to automatically increase (or your euphemism "upgrade") from $45 to $55 a month - then you say that's $5 more...wtf? I don't want to "upgrade" and I find your email really deceitful. Anyone else think the same?

  • turbolozi turbo (@turbolozi) reported

    @Telstra The most rudest arrogant customer service people I’ve ever spoken to