Telstra outages and service status in Bonny Hills, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Bonny Hills, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Bonny Hills, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bonny Hills, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Telstra
Telstra is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telstra Issues Reports Near Bonny Hills, New South Wales
Latest outage, problems and issue reports in Bonny Hills and nearby locations:
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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HappyHammer (@HappyHammer69) reported from Port Macquarie, New South WalesJust moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesAfter 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesPS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesThe earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesMaking a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?
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Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, New South Wales@markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesNOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesAfter reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra
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gazza (@biggazza77) reported from Port Macquarie, New South Wales@Telstra hey guys you really need to look at your customer service because I just upgraded to a pixel 3 went into the Telstra shop and asked for help moving data from old phone to new and was told it costs $30 what kind of service is that to customers #badcustomerservice !!!!!!
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesSo @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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yeah yeah its anne (@annabell_JG) reported@Telstra why does overtime telstra app updates on my mobile suddenly I have to change all my login details passkey etc. This is very frustrating @telstra
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Doc Haliday ⚓️🇦🇺 🇺🇦 (@TheRealDoc4) reported@RayJCapo79 I got eSIM when I changed over to Woolworths Mobile last week. Just need to ensure you turn off the Telstra Sim or it will keep looking for it and your battery power goes down hill. Was easy as to set up.
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.
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George 🦊 (@PossiblyGeorge) reported@FOXFOOTY The Jim's Mowing Wildcard Round The Bunnings Wildcard Round The McDonalds Wildcard Round The AAMI Wildcard Round The Telstra Wildcard Round The Coles Wildcard Round The Chemist Warehouse Wildcard Round And it all still sucks. Bin it
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tom flynn (@tomdflynn) reportedI missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move
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Bahar 🇮🇷🇦🇺 (@B4H4R_F) reportedI’m paying over $150 to @Telstra and $75 to @Origin for internet, yet I can’t even share a simple story about Iran. Telstra and Origin, you’re the worst. If I’m paying this much and still getting blocked or restricted, what exactly am I paying for? I’ll be cancelling tomorrow! Even if it costs me. This is unacceptable.
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Far Canal 😏 (@FarCanall) reportedReally unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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☘️ Simon C ☘️ (@SimonGetsWild) reported@aussiesoph Sorry for your loss 😔🙏🏻. My grandparents Always lived overseas and Telstra was expensive af growing up to ring them.. I never really knew them 😔. Same with uncles and cousins etc Idk how I'd cope losing a close family member 😭😭
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Brett Brooks (@brettbrooks) reported@Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?