Telstra

Telstra Outage in Bonny Hills, Port Macquarie-Hastings, State of New South Wales

Some problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Bonny Hills, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Bonny Hills and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Bonny Hills, Port Macquarie-Hastings, State of New South Wales 12/07/2021 03:10

December 07: Problems at Telstra

Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.45% Internet
  • Phone 20.50% Phone
  • Wi-fi 9.91% Wi-fi
  • E-mail 6.35% E-mail
  • TV 2.40% TV
  • Total Blackout 2.38% Total Blackout

Telstra in Bonny Hills, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Bonny Hills, State of New South Wales

Latest outage, problems and issue reports in Bonny Hills and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Making a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported

    @Telstra your nbn is down in 4212 and nothing on your website

  • TrentAn94382106 Trent Anderson (@TrentAn94382106) reported

    @Telstra @PipCrook It’s network wide, (country areas anyway) constantly swapping from 3 to 4G, bugger all signal on either. Less than a km from tower getting 3G. We are stuffed when they turn that off.

  • VB_tins diamond geezer (@VB_tins) reported

    @clothedvillainy Pick up the telephone this instant and change providers. Life is far, far too short for this aggro. I've been with TeleChoice (uses the Telstra network) for yonks and they're great. 28 buckaroos for 28GB with data banking feels like the sweet spot.

  • CharlesDuBourg Charles (@CharlesDuBourg) reported

    Has anyone had much success using Wi-Fi calling with their mobile? I try to use it via my @Telstra home internet as phone reception is terrible. It is definitely in my top ten of underwhelming experiences. Often no connection, constant call drop outs - any tips welcome.

  • Celebchaser Ange Logan-Bell (@Celebchaser) reported

    Telstra mobile network issues anyone? #sydney

  • blerchie Blerchie (@blerchie) reported

    @Telstra That’s because it was cancelled, however it’s still active from a billing side as my post paid account is attached to it. It’s still showing up under the My Telstra app. This is the answer I always seem to get but it never gets resolved properly. Best to send me a DM.

  • narayansmate Narayansmate (@narayansmate) reported

    @Telstra I have to say, following emails with Telstra since September for a change of ownership, & we're still going with it and constantly get people whose English language skills are poor to say the least, is an epic fail for outsourcing & an advertisement to try elsewhere, imo

  • AdamFowler_IT Adam Fowler (@AdamFowler_IT) reported

    Just had a scam called from the "Telstra Security Team" because they detected hackers attacking my internet which is causing it to slow down. They could help me by protecting my servers. Started by wanting to know what device I used to connect to the internet... hung up.

  • mchlcpr Michael Cooper (@mchlcpr) reported

    @UnitedEnergyAU Have received texts from Telstra and Foxtel regarding service disruption due to planned power outage in my area (3189/3204) tomorrow. No information at all available from United Energy. What is happening please?

  • judithajames11 Judith James (@judithajames11) reported

    @Telstra No but others now on FB have attested to problems. Last night suggestion was reset my phone . Luckily I ignored that advice from Telstra. No mention made of outage. Now however a message just arrived about an outage. Prob across all Newcastle area?