Telstra

Telstra Outage Report in Bonny Hills, Port Macquarie-Hastings, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Bonny Hills, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bonny Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Bonny Hills, Port Macquarie-Hastings, State of New South Wales 03/30/2023 16:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • Internet 58.77% Internet
  • Phone 21.08% Phone
  • Wi-fi 8.46% Wi-fi
  • E-mail 6.78% E-mail
  • Total Blackout 2.68% Total Blackout
  • TV 2.23% TV

Live Outage Map Near Bonny Hills, Port Macquarie-Hastings, State of New South Wales

The most recent Telstra outage reports came from the following cities: Port Macquarie.

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AustraliaPort Macquarie Phone
AustraliaPort Macquarie Internet
AustraliaPort Macquarie Phone
AustraliaPort Macquarie Phone
AustraliaPort Macquarie Internet
AustraliaBonny Hills Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Bonny Hills, State of New South Wales

Latest outage, problems and issue reports in Bonny Hills and nearby locations:
  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Well neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I’m having trouble with the fact I have an nbn internet contract & @Telstra has been in breach of contract for 15 days ... for 8 days I had no wifi, nbn or landline ... for 7 days I’ve had 4G backup ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Making a complaint directly to @Telstra has as much utility as a doorbell on a coffin ... my case manager didn’t do anything and didn’t tell me anything I already didn’t know & condoned a 17 day wait for a technician visit ... your thoughts @rayhadley2gb?

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • DylanWalkden Dylan Walkden (@DylanWalkden) reported

    @bajo @Aussie_BB I have a friend with ABB whose Telstra mobile refused to use WiFi calling. They spent almost a week calling Telstra support and going into a Telstra store trying to get it fixed. In desperation he called ABB who found a manual online and helped him get it working. A++.

  • iamnotshouting AJ (@iamnotshouting) reported

    @Telstra Are you having issues with your email server? My SMTP seems to be down for the last few hours.

  • tc50730 TC50730 (@tc50730) reported

    The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.

  • ItsDoonby Dom (@ItsDoonby) reported

    @Jaywalking_rn @freud_schaden I think telstra and commbank have been generally successful. Privatising natural monopolies for a short run sugar hit of cash is immensely stupid though

  • joeroosters Joe Roosters (@joeroosters) reported

    anyone else watch kayo on a telstra TV and sound just randomly goes up and down

  • slickrickulous slickrickulous (@slickrickulous) reported

    @MarkDando4 @k_eagar @c_s_wallace Sorry but Telstra sat on their copper network for decades and did nothing with it. Australia would still be on ADSL if it wasn't for NBN, and only have 5G because mobile sector actually has some competition.

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Telstra: Ref- 46502843 Jefferson online agent was amazing and solved my problem promptly

  • turntablekungfu bower | OG777 🇦🇺 (@turntablekungfu) reported

    @Telstra Not unless you can find what the solution to the above issue was

  • turntablekungfu bower | OG777 🇦🇺 (@turntablekungfu) reported

    @Telstra @WassimMuna Having this exact problem right now..

  • frost_farms Frost Farms (@frost_farms) reported

    @IngridHarrison @Telstra Haha yeah, honestly terrible service