Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 02/12/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PMQ5311 Peter Beckerleg (@PMQ5311) reported

    What's with #telstratvboxoffice purchased TV series season received the bill but can't play on any device & there's no on-line help or phone number #telstra #rippedoff

  • TraceyBarry1376 Tracey Barry (@TraceyBarry1376) reported

    @Telstra On going issue on my mobile.

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @Helishingly @Telstra Poetic cognitive dissonance as protest. They just think we’re being rude but it’s not rudeness. They are ridiculous. Imagine if the public could charge them for trauma, losses or inconvenience. They would go out of business within three months.

  • the88pandas Andrew J Dillinger (@the88pandas) reported

    What in the living **** is the deal with @Telstra customer service? It’s hard to describe the past 7 days. The best I could say is, suspiciously poor service. Like they hate customers. “You want to change your number? Sure, one sec. Thanks for waiting, here’s your banana.”

  • notfalsenews Artemis (@notfalsenews) reported

    @George_Roberts @008moonside @Telstra ...The good old Australian Secret Service ...the service you get when your not getting a service

  • AaronVersace Aaron Versace (@AaronVersace) reported

    @NBN_Australia contacted you to assist with my connection. You tell me that you can’t help and to contact @Telstra & they say the NBN won’t give them a date for connection. So I am stuck in an infinite loop whilst the @NBN_Australia avoids any responsibility? Please help!

  • George_Roberts George Roberts (@George_Roberts) reported

    Hey @Telstra I’ve spent 6 hours trying to get your staff to take my money for a new phone and upgraded plan. I’m at the end of my contract and my tether. What does it take to keep a customer? ... Try service. Go on. Give it a go.

  • RonMack54 Lucy's Pop (As seen on TV) (@RonMack54) reported

    @PapersVagabond @stixlives @ozhomeschool I've never worked for Telstra, so I guess that's off the cards 😣

  • TraceyBarry1376 Tracey Barry (@TraceyBarry1376) reported

    @Telstra Thanks Stacey. It won't allow me to create anything as it doesn't recognize my email, weird cause my bills come to email. Do you think the issue could possibly be the phone, it's a #Samsung s7

  • m0h1tD |v| 0 |•| ! + 🔹 (@m0h1tD) reported

    @melbourneit you useless idiots should be sue’d big time... your support staff in Australia or overseas are completely useless... worse or almost the same non existent service like Telstra. How dare you charge our credit cards without providing service or support. #VCAT