Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/21/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • as_saxena01 AS (@as_saxena01) reported

    @Telstra Hi Emily, they are not working, This is an unfair tactics to lure customers and then mention that these are valid charges

  • thedlsays DL (@thedlsays) reported

    Would like to thank @Telstra for their hard work in resolving a very complex complaint. Whilst it shouldn’t have happened in the first place, nor should it have taken so long to resolve, I do commend Telstra for keeping a customer rather than throwing it into the 2 hard basket.

  • NikkiTeeuw Nikki Teeuw (@NikkiTeeuw) reported

    When I actually get past Cody the bot, I am only ever reminded just how bad @Telstra is when it comes to getting anything resolved.

  • Shaunpro1 Shaun (@Shaunpro1) reported

    @Telstra Yeah been terrible ever since waking up and wasnt able to find any outage online, cheers for the quick response.

  • vtongkummark V loves Boba #BlackLivesMatter (@vtongkummark) reported

    @Telstra I've tried calling and using the chat service on the Telstra app but my issue is still not resolved...

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra No. I'm in #Sydney Metropolitan. I'm ringing them again, for the 5th time, to make an official complaint. I'm trying to have a life outside of complaining to Telstra about their rubbish coverage. This is the biggest city in #Australia and #Telstra is not able to service it.

  • MLolderandwiser Maria (@MLolderandwiser) reported

    @Telstra I have spent over an hour on your chat window waiting for my bill query to be fixed & no result. You have upped my NBN plan & charged me an extra $30. I did not ask for or give my consent to this new high speed planPlease fix, I’m not going to waste my time calling you.

  • Larry89804373 Larry (@Larry89804373) reported

    @TelstraEnt The most terable and useless service is Telstra NBN and to get support from Telstra you have to wait trogugh the phone sometime 30 minutes very bad service

  • lotzhobbitfeet Tim Morris 🇦🇺 (@lotzhobbitfeet) reported from Dalby, State of Queensland

    @tofar1 @Telstra Hmmmm it seems all the payment methods require Internet access, something that sometimes takes weeks to fix in rural areas, with the only way to report the fault.....the internet. The only way to enquire about a credit for not providing service? The internet!

  • CraigUnthank Craig Unthank (@CraigUnthank) reported

    @Telstra Greg, we've been getting the run around with this since at least August last year. Not interested in getting the run around from someone who doesn't have the authority to resolve the issue. My DM's are open. Either someone with that authority contacts me or we go to the #TIO