Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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Total Blackout (3%)
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E-mail (3%)
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TV (3%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
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Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky🏄🏼♂️
(@galumay) reported
@GrogsGamut @Telstra Its very odd, nearly every other company has improved their online & phone support, using a variety of approaches, since Covid hit. @Telstra is the only one I know of that simply abandoned their customers once Covid hit. Hard to believe they found a way to do more damage to brand
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David Evison
(@zerotoground) reported
@GrogsGamut @Telstra Yet they spam you with text messages telling you that they are doing works in your area to improve mobile services.. how about some decent customer service instead
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💧Ray™
(@Glenina57) reported
Marian's brand new Samsung Galaxy S eleventy wouldn't talk to our wifi. Phone - Optus Shop, "send it to manufacturer" Router - Telstra, gave up after 90 mins on hold. Sorted it after 2 days with no help from either. How do non tech people cope with this appalling service?
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Amanda Dell
(@dellvink) reported
@GrogsGamut @Telstra Messaging with the Twitter staff much more effective. I never got a call back from the other service I was originally referred to.
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Jac Jay
(@Jacqj23) reported
@GrogsGamut @Telstra I had the same issue. I lodged a complaint with the ombudsman - which Telstra have to respond to and my issues was resolved within a few days without having to wait for hours on their messaging service.
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John Lutge
(@JohnLutge) reported
@GrogsGamut @Telstra And will struggle with more complex issues as they lack the comms and infrastructure that they normally have access to. Telstra now provides one of the worst levels of customer service in the industry. Unless you have access to an Australian contact.
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Rory Edgar 🖤💛❤️🇮🇪🏴
(@roryjedgar) reported
@GrogsGamut @Telstra Telsta went to **** when Howard privatised it. One of the worst decisions in Australian history.
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Joseph Morrison
(@realjoemorrison) reported
@GrogsGamut @Telstra I actually rate the message service app, it's worked wonders and I haven't had to spend time on the line waiting to talk to someone
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💧Nowun
(@Nowun6) reported
@GrogsGamut @Telstra and cancelled that one as well without telling me, this happened 4 times in total. 16 hours wasted waiting for someone to turn up that was not going to. After the fourth time I rang iiNet and got an appointment that day and have not looked back. Telstra suck, never use them.
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Frank Arrow
(@FrankArrow3) reported
@GrogsGamut @Telstra Friend of mine lives in Japan. Says they always have someone answer the phone because it's considered rude to use an automated service.