Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 02/27/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Rustabation Mitch (@Rustabation) reported

    @Telstra any danger of fixing the 4G problems in 4032

  • JimmyHyde Jimmy Hyde (@JimmyHyde) reported

    @Telstra DM no idea Jimmy Hyde 22/11/72 broken hill NSW just send anyone

  • davidslvma Dave (@davidslvma) reported

    @Telstra or @NBN_Australia - please fix your ****. In Bass Hill we’ve had nothing but constant drop outs and loss of connection for the last month or two. We’ve been on the phone with Telstra way more than we’ve needed to be. My partner and I are losing work hours due to this.

  • davidslvma Dave (@davidslvma) reported

    @Telstra @NBN_Australia Very intermittent - we pay for the highest speeds but currently getting 30-40mb/s, which then sometimes just gets cut out completely

  • Lostsoulz1211 mathew senior (@Lostsoulz1211) reported

    @Telstra Not for my recent complaint the complaint I made on the 3rd of June INC18901071 which they state has been resolved.

  • meganlock24 MeganLock (@meganlock24) reported

    @Telstra went online to report a fallen overhead cable near my house. Had to ring because it's on the ground and you want to "address the problem in a timely manner" (according to your website). Proceeded to wait on hold for 10 mins before giving up

  • kymbodons Chrissy D (@kymbodons) reported

    @Telstra Well change your system!! Dont harrass your customers because you prefer them to go Direct Debt, even to update my phone online which Ive had for 6yrs only option is for a Direct Debt account, there is no way with how bad your service can be. So close to changing carriers.

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @ellenmfanning I got a call from "Telstra" wanting to "secure my network". After about 15 minutes of false confusion about what they were asking me to do, they hung up on me. I'm always willing to make time just to waste theirs.

  • Randall1921 Australia Stooged (@Randall1921) reported

    @alansattler74 @Telstra @andy_penn They steal our broadband width to feed the Monsters in the cities. Telstra doesn’t give a stuff about rural Australia they could fix it in a moment but it’s about greed and feeding density. Deny that Telstra?

  • far_koff_ Mick 👇 🇦🇺 (@far_koff_) reported

    @charmie13 @Telstra I got a thousand points to spend on some useless crap I'll probably never use... yay Telstra... 🎉 🎊 🍻