Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/10/2026 02:05

March 10: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieAChan Jamie Chan (@JamieAChan) reported

    Hey @Telstra, I’m a long time customer with multiple services and frankly not feeling the love. I am wanting to switch internet plans to take advantage of the new Kayo offering. I’ve been told can’t do as I’m not new. What happened to looking after your existing customers?

  • DaveK_Says Dave Says (@DaveK_Says) reported

    @Telstra this email I just got tells me you are planning on once again cutting back on what I get as a pre paid customer and I’m just curious as to why?

  • Penropennies Michael Bianchi .. Panthers 91,03,2021-22 (@Penropennies) reported

    @Katzo60 @Telstra There should be a fault service available surely

  • Tavern_Crawler Tavern Crawler (@Tavern_Crawler) reported

    @Telstra Already called. That's why I have these garbage speeds

  • tonytau101 Tony Ilian (@tonytau101) reported

    @markhumphries Some time ago I was a 15 year veteran of Telstra. I believe I may be in a position to help with your NBN connection issues. TI #GameTheSystem

  • Katzo60 Alan Katzmann (@Katzo60) reported

    @Telstra My Foxtel service from @telstra has been restored after I waited on the phone for 75 minutes for that to happen. The decision to disconnect me last night, made without authorisation or valid reason, has not led, as far as I know, to any change in policy to prevent a repeat.

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    @Telstra And this is odd. I didn’t login to the site and it showed the gift cards but then logged in and it didn’t show the gift cards!

  • TejasTPatel Tejas Patel (@TejasTPatel) reported

    Dear @Telstra - I am having the most frustrating experience today both with your services & customer care. Can anyone call me and get my problems sorted. My case # is 52126663. Over 1 hour spend on the phone waiting for a callback that never came. Now on chat being bounced around

  • Px_Risen Phoenix (@Px_Risen) reported

    @Telstra I have written, admissible, evidence clearly demonstrating fraud and deception by Telstra employees, and by virtue of holding out, Telstra. Will send DM though as this needs a resolution.

  • paringa40 paringa (@paringa40) reported

    @lesstenny all the indian call centres either trying the i am from telstra your internet.. blah blah scam , or hi i am from govt dept. we are giving , lights/showerheads/vent covers / door seals / although the solar roof panels installers have dropped off, that usually hang up