Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 02/26/2026 07:10

February 26: Problems at Telstra

Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Josh_B_Rosner Josh 👨‍👨‍👧 🌈 ✡️ (@Josh_B_Rosner) reported

    @Telstra When MY circumstances change, I call you & discuss it. But when a customer has always paid his 2 mobile phones & NBN accounts on time, in full, you nonetheless tell that customer you don’t trust them. I don’t mind the credit check. I mind being treated like a baby.

  • sydneymediagirl Sydneymediagirl (@sydneymediagirl) reported

    @telstra so brilliant Tory person who was also unbelievably useless & told me I had to speak to porting team. After waiting 40 minutes they can't help me & I have to speak to someone else who I'm on hold to. This is now officially a freaking farce

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?

  • ClaireHickey22 Claire22 (@ClaireHickey22) reported

    @Telstra can you please tell me who my friend in Longreach can talk to about her NBN? She is now using the third modem that has been sent to her with still the same problems. She is trying to run a business, has no access to her email and limited internet. Help please....

  • shanon_p Shan (@shanon_p) reported

    @Josh_B_Rosner @Telstra I got a credit check done on me for a $25 month to month data plan with no device. Approved and within a month, credit score dropped 12 points. No other credit enquiries or changes. I have never been overdue by more than 2 weeks (and that was maybe twice) in the last 15 years.

  • em_pty_7 Empty (@em_pty_7) reported

    @Telstra @Brett_A_Maher Thanks Febey - had a good little stretch of decent internet, now down again. This is frustrating.

  • MoldyGhost_24 Moldy Ghost 🇵🇰🇷🇺 (@MoldyGhost_24) reported

    @DarkViperAU @Telstra Close the 17 tabs wtf

  • sydneymediagirl Sydneymediagirl (@sydneymediagirl) reported

    @Telstra 35 minutes on hold now and counting. Fifth time I"ve had to call today. Been hung up on, refused to be put thru to supervisor and some arrogant twit on here pretending to want to help but doing nothing. how bad can it get. 2 weeks to get a bloody mobile connected.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

  • RealMattStedman Matt Stedman (@RealMattStedman) reported

    @Telstra Hi Jessica, Have done all the usual steps, restarted the router and ONT and have tried another router. Can't log into the account to try the trouble shooter until later as the 2FA code doesn't come to me. Will let you know how we go. Cheers, Matt