Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 01/21/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • kellybakermedia Kelly Baker (@kellybakermedia) reported

    Going to go with just never EVER paying @Telstra I think ... I appreciate the Twitter DM but I do not wish to hand over all of my data, which as you know is required.

  • LeeAnneGrenier Lee-Anne H (@LeeAnneGrenier) reported

    @Telstra outage again today it’s the #2 within the last few days… I’m fine with not being able to use data/wifi even text messages but phone calls??? I mean, come on!! We’ve got people trying to contact us and we’re contacting people, such an inconvenience 😤

  • JaneInToolleen Jane in Taungurung (@JaneInToolleen) reported

    so @Telstra have been in contact, wanting me to put together a business case to put in a mobile tower in my area. @Optus put one in last year and didn't need my help to do their job. We're all switching to Optus. I'm not doing your job for you Telstra. 14 yrs of **** service

  • bennyinhere benny (@bennyinhere) reported

    @1stExecutive @Optus Mate they just cut my service off apparently after sending a letter to me in September advising NBN was coming in January, never got it, but no second letter/email/phone call/SMS… I’ll be working off my Telstra mobile tomorrow, family not so lucky

  • CASABLANCALUXE CASABLANCA LUXE (@CASABLANCALUXE) reported

    Hey @Telstra do you have outages across mobile voice services? Unable to make calls - they just hang with no ring tone and do not connect on mobile. Also reported that incoming calls are diverting straight to v mail Data seems ok.

  • LindaDrummond LindaLindaLinda (@LindaDrummond) reported

    @kellybakermedia @Telstra The killer for us is that Matt signed up to Foxtel, then we switched to Telstra (in my name) so HE has to call and cancel, then they put me on, then him again. NIGHTMARE! You've reminded me to try again tomorrow. Sigh. Grrr

  • Lil_Miss_Dangaa Lucy (@Lil_Miss_Dangaa) reported

    @JackieWarner13 Aldi also have other plans that have more data, they use the telstra network but definitely recommend

  • LeeAnneGrenier Lee-Anne H (@LeeAnneGrenier) reported

    @Telstra It says something about a network update may interrupt your mobile service Mon 24 jan 2022 7:00 AEST to Sun 30 Jan 2022 6:00 PM AEST so we don’t know exactly what days/how long it will be out and yesterday we didn’t even get any warning prior to having everything cut off again.

  • LindaDrummond LindaLindaLinda (@LindaDrummond) reported

    @kellybakermedia @Telstra Oh same. First we removed packages, but they stayed. Now we've tried calling and again, no luck. So hard to find the time to actually call and when you do - it doesn't work!