Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
-
💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
-
Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
-
Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
-
Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
-
💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
-
Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
-
*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
-
💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
-
Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
-
JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
-
*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie Chan
(@JamieAChan) reported
Hey @Telstra, I’m a long time customer with multiple services and frankly not feeling the love. I am wanting to switch internet plans to take advantage of the new Kayo offering. I’ve been told can’t do as I’m not new. What happened to looking after your existing customers?
-
Dave Says
(@DaveK_Says) reported
@Telstra this email I just got tells me you are planning on once again cutting back on what I get as a pre paid customer and I’m just curious as to why?
-
Michael Bianchi .. Panthers 91,03,2021-22
(@Penropennies) reported
@Katzo60 @Telstra There should be a fault service available surely
-
Tavern Crawler
(@Tavern_Crawler) reported
@Telstra Already called. That's why I have these garbage speeds
-
Tony Ilian
(@tonytau101) reported
@markhumphries Some time ago I was a 15 year veteran of Telstra. I believe I may be in a position to help with your NBN connection issues. TI #GameTheSystem
-
Alan Katzmann
(@Katzo60) reported
@Telstra My Foxtel service from @telstra has been restored after I waited on the phone for 75 minutes for that to happen. The decision to disconnect me last night, made without authorisation or valid reason, has not led, as far as I know, to any change in policy to prevent a repeat.
-
Paul Brown
(@paulbrown73au) reported
@Telstra And this is odd. I didn’t login to the site and it showed the gift cards but then logged in and it didn’t show the gift cards!
-
Tejas Patel
(@TejasTPatel) reported
Dear @Telstra - I am having the most frustrating experience today both with your services & customer care. Can anyone call me and get my problems sorted. My case # is 52126663. Over 1 hour spend on the phone waiting for a callback that never came. Now on chat being bounced around
-
Phoenix
(@Px_Risen) reported
@Telstra I have written, admissible, evidence clearly demonstrating fraud and deception by Telstra employees, and by virtue of holding out, Telstra. Will send DM though as this needs a resolution.
-
paringa
(@paringa40) reported
@lesstenny all the indian call centres either trying the i am from telstra your internet.. blah blah scam , or hi i am from govt dept. we are giving , lights/showerheads/vent covers / door seals / although the solar roof panels installers have dropped off, that usually hang up