Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 11/18/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CJPomfret Christopher Pomfret (@CJPomfret) reported

    @Telstra Wouldn’t it be great if a provider was active and contacted the customer and offered better plans rather than leaving them on old plans.

  • MarkCatBob2020 Mark🌲🌏🌧️🏞️ (@MarkCatBob2020) reported

    @DuffmanGay @Telstra @jriewolod 💯 I got the run around with spintel over mobile internet, cancelled the service before I used it they tried to get out of it, sent me heaps of bill's, would offer **** payback. Straight to the TIO, they still tried to ******* over, didn't work. I got what I was entitled to.

  • DonCrawleone EdCrawfordOfficial (@DonCrawleone) reported

    @jriewolod @Telstra After the recent ‘fees for no service’ revelations (and subsequent massive make good paybacks) in the financial services sector, I feel very confident you will get every dollar back.

  • Paulbruning66 Paul B Bruning (@Paulbruning66) reported

    @jriewolod @Tracey358 @Telstra My parents business got a 2 year credit. No refund for being charged by Telstra for forwarding calls to non existent numbers. Doesn't help you get a refund if the service is now cut though.

  • yeoperson Lesley 🐈🦊🐱🐕🐔 (@yeoperson) reported

    @PairVeehal @Telstra @jriewolod No, they don't, but their online team can't solve issues and they can only help with case numbers that start with certain "numbers" Telstra is one of the worst companies to deal with, but at least they got in touch. Fingers crossed it can be resolved.

  • klaushfrohlich 💧klaushfrohlich (@klaushfrohlich) reported

    @jriewolod @Telstra Some quick damage control #Telstra needed, before it will be trending! 🤔😳🤑🤢🤮

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    @jriewolod @Tracey358 @Telstra Telstra sucks

  • nastygirllenny a fully vaccinated somebody somewhere (@nastygirllenny) reported

    @jriewolod @Telstra They're still doing this? I had to deal with this crap twenty years ago for my grandmother because they refused to help her as she wasn't on the account, only my grandfather who had died twenty years earlier than that!

  • Michaelc650 Michael Courtney (@Michaelc650) reported

    @jriewolod @Telstra Yes Telstra has no customer service - have been 6 months trying to get illegitimate Sensis charges reversed ! No refund and no assistance from Sensis or Telstra who send the bill . Arrogant monopoly !!!!! Wish you well !!!!

  • FredricksenElle Elle Fredricksen (@FredricksenElle) reported

    @jriewolod @Telstra Doesn’t surprise me @Telstra are terrible at service I’ve been waiting for more than 6 months to be refunded, $1500 and more than 15 hours on The phone to be promised it was being sorted.. I’ve got more case numbers than phones number .. it’s appalling ..