Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgio Migliaccio
(@CoachGiorgio) reported
It's no wonder they call @Telstra #Hellstra, 4 calls, 3 hangups, and a total of 45 minutes with no resolution. And bene on hold now for another 35 minutes after being transferred to the billings dept!
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Dona McQueen
(@DonaMcqueen) reported
So Telstra have charged me a 25 dollar fee to unlock my phone which will take 7 to 10 days...wtf....
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Stuart Crooks
(@stuart_crooks) reported
@Telstra Hi Team. I and the estate now has connectivity again. Please pass on thanks to the team responsible and I advise that your front line support team get better communication to pass on to users as the outage pages don't supply any detail.
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Sahal
(@Sahal__) reported
@Telstra I understand needing to prove ID when making an online purchase, but not being able to use an expired drivers license sucks. I just want a new phone without wasting 4 hours of my life.
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Peter Murko 🐓🇦🇺🇸🇮 18🏆🏆19
(@PlasticSoul05) reported
@issuewatchAU @jennifer_murko @Telstra It is my father who is having issues with Telstra, and as requested I have filled out the form.
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Peter Murko 🐓🇦🇺🇸🇮 18🏆🏆19
(@PlasticSoul05) reported
@Telstra @jennifer_murko Evie, this is my fathers issue and I have been dealing with this on his behalf. I would welcome some kind of correspondence from you, but so far I have only received indifference and faux concern from Telstra. Is this what I can expect for my “Gold Membership” status?
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e❔
(@tiredinthemiata) reported
@telstra how are you literally the worst internet provider in Australia
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James P
(@JamesInMelb) reported
@Telstra I wanted to discuss my contact end dates and exit fees. I wanted to discuss an email advising me my plan was going up $35 a month that added zero value. I actually originally wanted to discuss a potential new service. But now, the “VIP” team has blown that last one.
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Jennifer Murko
(@jennifer_murko) reported
@Telstra have made it so difficult for my father in law to engage with them about his plan. They won’t call him, instead expecting him to use their text service. The man is 90, of course he isn’t texting anyone! This is completely inappropriate.
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Tess Tickles
(@EMMMMgirl) reported
@Telstra After numerous hours of trying to contact your customer service team, I've lodged a formal complaint. Hopefully someone will get back to me shortly. Thanks for replying