Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 12/06/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • marblewraith Matthew Rath (@marblewraith) reported

    @AngryGranny1 Don't think so. Hard time finding what facebook offers elsewhere e.g. free advertising for their business, free marketplace listings, connectivity with existing friends. Migrating that elsewhere vs putting up with a once off rego on the level of a call to Telstra tech support

  • kire4scf Kire4scf (@kire4scf) reported

    @Telstra You are a bunch of crooks, you charged me double for over 6 months. And now you want pre paid contracts?? WTF

  • mikeypine Michael Pine (@mikeypine) reported

    @Telstra They don't have any online details that is the issue and no one despite us having power of attorney wants to help us so. My parents Dad is 88 and had advanced dementia so please explain to me how exactly can I get myself put on their contacts ?

  • peterw peter (@peterw) reported

    @Telstra The speed has been like this for three years. Thanks for trying to help but it’s a pointless exercise.

  • Relygrindin Rely (@Relygrindin) reported

    @MiniMartozFN @Telstra help

  • acIIive 💧live #proudsewerrat 💉 💉 (@acIIive) reported

    @SueDuke1 @AusNetServices Telstra might be able to help here, I’m not sure if you have range now but I have had almost all of the day seem the local Telstra guy hooked up a generator to the tower to keep here rolling for the day

  • saymenameagain Muppet (@saymenameagain) reported

    @Telstra After our trip to the Telstra store 50 k’s away we finally got it sorted. It would be nice to get some sort of acknowledgement of Telstra for The inconvenience and lost time trying to sort out a problem only defined it was caused by Telstra. Still looking for a case number

  • ianrmorris Ian Morris (@ianrmorris) reported

    @Telstra You never seem to delay Apple IOS updates! No other network is doing this, and you already support it preinstalled on the pixel 6. This android update has been in beta testing and developers preview for long enough.

  • astroswanny astroswanny (@astroswanny) reported

    @Telstra What is wrong with your DNS servers and why have they become so unstable? #telstradns

  • jaci_wiley Jaci (@jaci_wiley) reported

    @Telstra No idea Glenn, sorry. We live regionally. Powerlines & trees down on our road since about 3am yesterday, so no modem for internet.