Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/25/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mattRan matty 🏳️‍🌈🇦🇺 (stand w/ 🇺🇦) (@mattRan) reported

    So what did I learn over the past five days of trying to get my hands on a new iPhone? One, @Optus and it’s staff are willing to resort to outright contract fraud to keep you as a customer and, Two, @Telstra are still useless in that they can’t handle conversion requests.

  • aliciagjones AliciaGJ (@aliciagjones) reported

    @Telstra Thx Jimmy but I have managed to rectify the issue, no thanks to the Telstra rep whose solution was a new modem.

  • Whereis_Jyrki Sharp Shooter🏹🎯 (@Whereis_Jyrki) reported

    @Telstra No more silly upgrades and waste of money. Especially on the unsafe 5G network.

  • mattRan matty 🏳️‍🌈🇦🇺 (stand w/ 🇺🇦) (@mattRan) reported

    So now I have no phone service at all. None. My @Optus contract was illegally and unethically extended without my knowledge, @Telstra “tried” to convert me but that got blocked and failed.

  • TomWatt91 Tom Watt (@TomWatt91) reported

    @davesayys It’s was housing the old phone to return to Telstra which I did yesterday. Now I need to throw it out but I always feel bad. Such a nice box!

  • RandomlySuzana Suzana (@RandomlySuzana) reported

    Time to change internet providers. I’ve had nothing but trouble with @telstra this past year. Service has started to run slow or not work for the fourth or fifth time in as many months. Definitely not worth the $100 I’m paying a month. Disappointing considering

  • aliciagjones AliciaGJ (@aliciagjones) reported

    Since when do @Telstra charge for replacement modems? Another customer waving goodbye after 40 years.

  • reelmorgs Morgs 💥 B (@reelmorgs) reported

    @Telstra After 2 days of your activation systems failing - across all clients, I instead went with @amaysim which worked immediately, with an app that works, and actually helpful support. #notapaidendorsement

  • SupercoachShark SuperCoach Shark (@SupercoachShark) reported

    Might have to make the switch to @Telstra, I know they have 5g service here

  • ant_thunderfun Ant Thunderfun ➡️ PAX MELB 22 😍 (@ant_thunderfun) reported

    @BrittA2211 I use Aldi Mobile :) It is cheap enough and piggybacks off Telstra I believe so I've never really had a coverage issue