Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 04/01/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HackathonWatch Hackathon Watch (@HackathonWatch) reported

    @Telstra @quan_sun Here is a brilliant idea: we should charge people monthly fee to monitor their @Telstra internet and request service disruption refund automatically every month and take a 20% cut from it.

  • DustyCynic DustyCynic (@DustyCynic) reported

    @Telstra I did respond with the information you requested... what’s wrong with your customer management system now????

  • TroyM1990 Troy Murphy (@TroyM1990) reported

    @Telstra you and ya ********* customer service can get in the bin.

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @belakor9150 @BroHilderchump @Telstra Hey Belakor - do you have a fault reference number for your enquiry with customer service? :) Kindest, Lizzie

  • YTJd4ddY Jd4ddY (@YTJd4ddY) reported

    @Telstra My internet issue hasn't been resloved, whenever we call the tech support people they say it's not your/Telstra's problem it's our problem and I'm pretty sure the internet speed isn't our problem and the constant cutting out

  • quan_sun Quan Sun (@quan_sun) reported

    @Telstra Does @telstra monitor customer's connectivity at all? Or purely rely on customers to actively lodge an incident report?

  • teenagedrake ㅤً (@teenagedrake) reported

    @Telstra no one is helping on the phone or the chat can you reply on here? awful service

  • DustyCynic DustyCynic (@DustyCynic) reported

    @Telstra Your operators have no advice other than to cancel the contract & start the process from scratch ... hardly an attractive option that it's been FIVE MONTHS since I placed the order!!!

  • justkhalu Kyte (@justkhalu) reported

    Wow, I though TPG was only incapable of providing decent service when it comes to an enterprise account. In 2017 we connected one of our temporary offices to TPG and it was a disaster and we quickly went back to Telstra.

  • Stephaniexoxx (@Stephaniexoxx) reported

    @Telstra hi i need help my internet isnt working