Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 12/07/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelaNewell_ Michaela Newell🇵🇸 (@MichaelaNewell_) reported

    @telstrahealth @telstra mum’s ‘emergency’ landline, as she’s on some Special Emergency phone package with you due to her age-isn’t working again. This happened on Christmas Day and another two occasions since. WTF?

  • Hmmm___ok Old mate (@Hmmm___ok) reported

    @Telstra I tried online chat but I got told the same thing as my case manager. Wait till we get you a replacement. Then went instore (Thursday) and they said theyd follow it up and email/call me the following day. Still waiting to hear something. Top notch customer support so far.

  • Hmmm___ok Old mate (@Hmmm___ok) reported

    @Telstra I don't think you guys would be able to do much more tbh. Wasted enough of my time on this. Never again.

  • TJustalex Thats_justalex (@TJustalex) reported

    Thought Telstra had cut my service for 48 hours but turns out I had my mobile data turned off. Yeh good.

  • PaulHenry524 Babylonian Debt forgiver... 💉 (@PaulHenry524) reported

    ... that it's up to the customer to achieve a result from Telstra. (no mean feat). Internet that has been so much more critical in the last 2 years.

  • MrsBker Ria (@MrsBker) reported

    @Telstra We need the internet to work and for our kids. We live in a very regional area and rely on it. I'm extremely disappointed that Telstra would leave customers without internet for 3 weeks with zero explanation as to why or what the issue actually is.

  • chrisrauchle Chris Rauchle 克里斯 (@chrisrauchle) reported

    @BeauGiles We got nest wifi for the In-laws after testing it ourselves. They have problems when their devices switch back to their Telstra router wifi so remember to disable that so they only use the nest wifi. They have no phone signal so they use wifi calling too

  • faerychay Chay (@faerychay) reported

    @Telstra Yes. I’ve lodged a complaint 28341351

  • freyahd Freya Higgins-Desbiolles (@freyahd) reported

    After my recent visit to @Telstra shop Adelaide, I strongly disagree with their ad "locals helping locals"... it was more like "there's no way I'm going help you"

  • PAK508 P.A.K.50 (@PAK508) reported

    @Telstra I paid for internet but restricting internet to because of mobile bill obviously your legendary double billing & bad service has served you well until you pissed me off now it's time for @acccgovau to be bought in to deal with you criminal sneak thievery, big mistake!!