Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 12/05/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • innocent_abroad Andy Wright-Vote ALP for Change (@innocent_abroad) reported

    @miriamcosic I changed to Optus from Telstra but my choice was between those two because of my cable connection, so I didn't have your problem. As you know, some connection issues are actually caused by the crap NBN so changing ISP doesn't help. For what it's worth Optus has been trouble free

  • FairDinkumCap Super Commando Dhruv (@FairDinkumCap) reported

    Hey @TwitterSupport Your sms services don't work in Australia for non-Telstra mobiles. Please fix it.

  • farthing3 Escaped (@farthing3) reported

    @Telstra @Michael13584052 Australia stay away from govt 51% owned telco, atrocious service, support agents can't even speak english. @Michael13584052

  • yvonne_cugley Riverina Bluebell (@yvonne_cugley) reported

    @mickyj63 @libliars Telstra the worst business to get anything done

  • Strings2273 strings2273 (@Strings2273) reported

    @Telstra Start with the fix it team maybe found in the Philippines. This is seriously pathetic service

  • authenticbock Bock🌸 (@authenticbock) reported

    @Telstra OMG have been trying to move my home internet service for the last 24 hours with Telstra, what used to be an easy process via a web form is now done via a chat service. Constant drop off, no answers, chats telling me they having IT issues. It is an absolute socking Exp.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @AndrewK458 I left Telstra years ago bc of all the stuff up. And their help desk was overseas and I doubled my time talking to them endlessly saying “I beg your pardon” or “I don’t understand what you’re saying”…

  • yohornsby Julie Vaux (@yohornsby) reported

    @Telstra That connected me to a chatbot who may or may not have connected me to a human who may or may not be on the technical faults team and meanwhile I have no wifi network connection for work or pleasure unless irs something online that can be done on my mobile

  • EMacskasy Evan King-Macskasy - Proud Cave Dweller (@EMacskasy) reported

    @kirkbroadhurst @Telstra We made that mistake. Got sick of their useless tech support and moved to Aussie Broadband. Best thing we ever did.

  • davidhu910 david hummel (@davidhu910) reported

    @KluzeFN @Telstra Message @hacker_rob_andrew910 on Instagram for help he's legit