Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/13/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KimVivin1 𝘾𝙝𝙚𝙧𝙤𝙠𝙚𝙚 𝙑𝙞𝙫𝙞𝙖𝙣 (@KimVivin1) reported

    @Telstra complaint case manager calls. Can’t even hear them due to poor coverage and background noise on their end. Useless! #telstra #badservice

  • adlevin Adam Levin (@adlevin) reported

    @Telstra 4th Jan 2022!!! this is unacceptable at any time of year let alone over new years when everyone is home. What is being done to improve the service?

  • jak_holland Jack Holland (@jak_holland) reported

    @Telstra hey Telstra, The smart modem was providing backup 4G wifi till the nbn gets connected. I got a call from Telstra to connect the nbn. For some reason the nbn can’t be connected at this time. Now the 4G back up isn’t even working. Please help. Telstra app chat is no help

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra three days of trying to get Telstra to send a technician to restore my phone and internet service, a formal complaint and absolutely no progress. I’m sitting down to unload my times, dates, reference numbers with the Telecommunications Industry Ombudsman. Happy New Year!

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra Do you really thing SARCASM is going to help right now? You are supposed to fix landline issues within 24-hours. You’ve known about this issue since 23 December. So, yes, 4 January IS a long time to wait. But thanks for confirming for me what awful people Telstra employ.

  • ItsErikabYo Erika (@ItsErikabYo) reported

    @Telstra Thank you, I got a text saying my net was down but it's working again

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    The response from @Telstra ‘I can appreciate the frustration and the time that this has taken. I'm confident your case manager will be able to work with you to find a resolution to this” Yes 6 months of complaining and escalating to the ombudsman…. Would you be confident?

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra You’re damn right they will be Vicky. And I am asking for an apology, a large credit to my account and a very large FINE for failing me on every level these last two weeks. Amazing you have people manning Twitter 24/7 but no technician is available until 4 January.

  • shawblues Mookie50 (@shawblues) reported

    @Telstra How do you raise an issue for poor reception? Can only get one bar, it’s across multiple people. Check your service status for Blairgowrie

  • Sarcast61261758 Sarcastic Boy (@Sarcast61261758) reported

    @Telstra my internet is not working at postal code 6111