Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 11/26/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Kutaah_ Jake (@Kutaah_) reported

    @Telstra fix your NBN lines in my suburb you bastards meant to have done it days ago

  • CCakmc 💧💙C A K M Cheung (@CCakmc) reported

    @DaveMilbo NBN is definitely worse and if you try to get technical help it’s only over the phone or online. Been trying to get a technician to the house since November. Telstra/ NBN still refusing.

  • lachlans1 Lachlan Sheringham (@lachlans1) reported

    @Telstra Where the hell is the log out button on this new app???? Cant people leave things alone? If it aint broke **** it up!

  • AntB77 Ant (@AntB77) reported

    @DaveMilbo I just lost my Telstra HFC cable in December. Telstra did a horrible job of the transfer. Then lied and said I couldn't get the 100 FTTC plan after stuffing me around for two weeks. Dumped them and went AussieBB, get 100 down 40 up.

  • TchhhTchhhh Marc de Cazanove (@TchhhTchhhh) reported

    Why is it that businesses and companies that make a boast of being Australian give the worst customer service- Qantas, Jetstar, Australia Post, NBN, Telstra the four big banks; also our government services - Centrelink, ATO, Medicare, NDIS.

  • dlgiven Dan Given (@dlgiven) reported

    @dysorojo @DaveMilbo Be careful with grace period. Telstra shut my adsl about 15 months into it, no notice, because ‘you need to switch to nbn’. They could never explain why they did it early, or without warning. They reconnected when I found out what happened but it took a week.

  • hozinoz HOZINOZ (@hozinoz) reported

    @BoomerangChris @DaveMilbo @cscviews 5G not in my area and I’m tied to Telstra. My upload is the problem. Nigh impossible to game online.

  • alftracey Alan Tracey (@alftracey) reported

    @Telstra trying to activate a new prepaid phone. Got an email from Telstra saying there are technical problems and need to contact 24/7 chat. Did this and no response. What now?

  • katrinanicri Carry On Masking... (@katrinanicri) reported

    @DaveMilbo We are down the road from you and have had an average upload speed of .01 every day over Christmas. We couldn’t work properly today. Phone tethering is OK. Telstra say we should be lucky not to have to do that all the time. 2021. 3rd world.

  • charlessthomson Charles Thomson (@charlessthomson) reported

    Took elderly mother @JBHiFi to buy iPhone Service was so bad they forced my mum to sign no return doc refused to help her with screen cover They told us their policy has changed, to many people bring back their purchases. Tried to force mum to put the purchase on @Telstra account