Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 05/31/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville and Arcadia Village.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville E-mail
AustraliaTownsville Internet
AustraliaArcadia Village Internet
AustraliaTownsville E-mail
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @Telstra @andy_penn fix my nbn 3 months without nbn as you keep disconnecting

  • NRLoffseason guy campbell (@NRLoffseason) reported

    @telstra never really tweeted before but my 1st will be about not going on another Telstra contract. Sent my phone away to get the screen fixed under the upgrade & protect program & whoever fixed it has made it worse. At least my phone functioned before with a cracked screen

  • Minus777 Peter (@Minus777) reported

    @Telstra The issue is within Telstra. When Telstra staff call us thinking we're NBN Co, and start off by asking what we've done to troubleshoot. I'd say Telstra has issues. Address the issue. #Telstra

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @Telstra hopeless service - still NBN disconnected after 3 months hopeless

  • debbishdotcom Deborah (@debbishdotcom) reported

    Given the issues my mother has been having accessing the internet on her iPhone and iPad (both on mobile prepaid @Telstra network) I've signed her up for @Aussie_BB. She's already stressed about setting it up (though I told her I'd do it).

  • Elyte96 Sith Elyte🕸 (@Elyte96) reported

    @PerozEdits @Telstra full getting ripped off its like the idiots at telstra think we dont know people that live elsewhere and have way better service with way better value and they think they can get away with ripping us off like this

  • melindapii Melly (@melindapii) reported

    @Telstra We have had 5G for over 2 years, have 4 mobiles, foxtel, Telstra TV all with Telstra and on and off slow internet for ages. Nobody can find an issue, or the ability to offer us 5G. Very frustrating. We are at Kelvin Grove 4059. Be great to see us be able to use 5G at home soon...

  • Rara30585698 Rara 💉💉💉 (@Rara30585698) reported

    Hey @Telstra, what’s going on with your service in Townsville? I’ve just lost work as a result of it. #NBN #NBNfail

  • Minus777 Peter (@Minus777) reported

    @Telstra An NBN technician is coming out tomorrow because Telstra believe there's connection issues. But we've never reported connection issues. Is that normal? #Telstra

  • Todayin2020 TrudyH (@Todayin2020) reported

    After struggling on 1 bar of @Telstra signal at home for the last 2 years and a 6 week battle with @Telstra to port my number @Optus it finally went through today. I've got 4 bars of signal & it's half the price. Should have dumped #telstra years ago, they won't be missed!