Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/10/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • meeganwilliams Meegan Williams (@meeganwilliams) reported

    Thanks so much @Telstra for suspending my account for unpaid bills yet clearly I have proof I paid it and you still suspended my service. I have MS. I need a phone. If you cannot be a responsible business providing a service and making that service inclusive and accessible then..

  • hedsgaming2nd hedsta🇦🇺 (@hedsgaming2nd) reported

    Nah **** Telstra they take my Mums money then says **** you. You ain’t getting no internet 🖕

  • RussellEgan Russell Egan (@RussellEgan) reported

    Just finished a successful 30 Min call with Telstra support during park workout. 💪🕧

  • meeganwilliams Meegan Williams (@meeganwilliams) reported

    @Telstra then the inclusive part. I’m currently talking to a robot to sort out my account suspension. My brain is broken. This makes everything very difficult. Let’s talk. I’ll help you but restore my service

  • jenamato067 Jennifer Amato (@jenamato067) reported

    @Telstra do you still have people to talk to. I have an elderly mother whose internet is not working which means her personal alarm is not working and I need it fixed now not through your apps

  • icathler 🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬 (@icathler) reported

    Brilliant service @Telstra I call a say fault, my internet is not working. You tell me you are shut, call back during business hours, its Saturday so not till Monday. Then tell me to go online 🤬 You are really failing telstra. This is a joke.

  • AnnieBrownie4 Annie SewerRat Brownie (@AnnieBrownie4) reported

    @whitefangdragon @RBJRON @Telstra help? 'store' ? - They're franchises which process you. "any phone covers with that?"

  • RobspierreOz Robspierre 🇦🇺 (@RobspierreOz) reported

    @Telstra See .. this is my problem. I ask for 5gig and am offered 55gig. I spoke to a very nice young man but my problem wasn't solved. Does @telstra not have another option? Don't need ++gig, just about 5gig. Why is it so hard for you to offer me what I want, not what you choose?

  • hedsgaming2nd hedsta🇦🇺 (@hedsgaming2nd) reported

    @Telstra **** you we have had no internet for 3 days. We paid the bill you scamming ***** we can’t eat because you

  • DebgilbyE Deb Gilbert (@DebgilbyE) reported

    @Telstra Thanks Tom. I worked out how to change in the Apple settings the numbers set up for iMessages and that seems to have worked. Took me 5 mins and your messaging service took 8 hours for no result but to be told to turn my phone on and off 3 times.