Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 09/16/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Youtube_Beery73 Beery 👑 VICITY (@Youtube_Beery73) reported

    @VertLAD @TelstraAU @Telstra Jeez, it’s sucks I don’t have much free time to do multiple 30 minute calls. I’ll see what Aussie Broadband says

  • bradhooperarch Brad Hooper 🔴⚪️💙 (@bradhooperarch) reported

    @phillipwmoore49 @Telstra @telstra is unbelievably poor. And there is no good reason for such poor customer engagement. And their inability to set up functioning direct debit.

  • JustinAllingham Justin Allingham (@JustinAllingham) reported

    @Telstra I am disgusted by the level of service and reliability I have received with you through the NBN. I want the service I pay for. I want the speeds I paid for. Expect referral to the TIO

  • Fairbairn1Mel Melissa Fairbairn (@Fairbairn1Mel) reported

    @telstracareers We have now had an internet outage for a week. We are in Sydney for goodness sake not in a third world country. It seems that you not only don’t provide a promised service but still charge to not get the service. No way will we use you for NBN. Do better Telstra.

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    Is there a worse customer service organisation than @Telstra? Wifi died. Not NBN fault according to Telstra. On-line to Telstra support from mid afternoon. At 7pm agent promises to reply in 30 minutes. 13.5 hours later still waiting. 2 people working from home must have wifi.😡😡

  • ABlissedSecret Steve - GTS GM Via Patreon #TeamGrim (@ABlissedSecret) reported

    Yet @Telstra has no problem reminding you when it's time to pay your bill but anything else they don't give a ****. Handed my phone in to get repaired they told me two weeks it's been 7 weeks still not repaired. What a surprise by these scammers at @Telstra

  • phillipwmoore49 Phillip Moore (@phillipwmoore49) reported

    @Telstra And having the on-line “help” chat closed twice for “inactivity” in spite of me making the last input.

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.

  • mattheine Matt Heine (@mattheine) reported

    @gavthommo @Telstra Apparently it is ! After being told it would be sorted each day they told me this morning they have no record to re-instate my existing or new account requests. Literally the worst experience I have ever had

  • marksenko Mark Senkevics (@marksenko) reported

    @Telstra how do I get my broadband fixed? 4 weeks down after a nearby lightning strike, 5 repetitive calls to a hopeless contact centre, 2 emails and no resolution. We are about to shift to @tpg. Any response?