Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 11/22/2025 04:05

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported

    When in a chat with customer service, ask: “how long have I been a customer?” If the service staff can’t answer that question it’s time to take your business to some one who can. It’s not the staff’s problem, it’s a leader’s problem. You listening @telstra ?

  • thethorpstar Matt (@thethorpstar) reported

    @andy_penn I’ve just been told that there will be no @Telstra NBN service for a further two days in my area (bayside Melbourne) - so that’s 5 days with no service @3AW693 (including no back up service). I can see why you get paid the big $$$ - doing a stella job!

  • gstewart009 Graham Stewart (@gstewart009) reported

    Once a again no internet connection via mobile from @Telstra near Busselton. Can not get GPS correction service to spray paddocks.

  • ImranQazi9 Imran Qazi (@ImranQazi9) reported

    It seems Telstra systems and CRM are disconnected. There is no single customer view. How can this happen at this day and age. Even I am told the order no on the Telstra email cannot be correct as it starts with E and not H. Can anyone from Telstra help?

  • Twittblaster Pat Chan-Schatz (@Twittblaster) reported

    🎀🔌🙏 1/2 Due to a major outage, my mobile line, landline & internet connection are all dead for the 6th day now!! Can’t communicate or reach anybody & can’t log onto Twitter. Harassing #Telstra daily but all to no avail. Haven’t forgotten you guys. Apologies. 🙏🔌🎀

  • Ian_Tinsley Ian Tinsley (@Ian_Tinsley) reported

    @Telstra Your message based tech support is equally awful. Jus' saying. If I had any other options I would take them - like so many customers before me. To be fair your mobile service is the best - when it works.

  • bago2372 Brendan Brick (@bago2372) reported

    @SouthCoastLeese @manaz_d @Telstra Yeh mate it’s all down. All of our stores and office with no emails working today!

  • sid_verma Sid Verma (@sid_verma) reported

    @Telstra Changing current Broadband over to NBN. Basically all I’ve been told is go check the website and pick tour plan. So essentially no difference between an existing customer and a random website customer.

  • StevenGeorgant1 Steven Georgantis 🇦🇺 (@StevenGeorgant1) reported

    @TelstraPurple I had to go into. Telstra shop to tell them my problems & get assistance. The system went down, lucky it was saved in email but still waiting if employee registered my issues when system up and working. Getting charged for things not advised or an old line moved to NBN.

  • deejaychip1 chip (@deejaychip1) reported

    @Telstra During order for new phone , you didn’t check the delivery address .Even tho I changed my address in the app , that wasn’t good enough , my old address was hidden somewhere else . chat took an hour to cancel order , I’m not convinced that is canceled Disaster