Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sonic
(@sonics89) reported
@Telstra why is my phone changing the time to daylight savings time when I'm in #Queensland... it's getting its time from the network. Something not right?
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Terry Sposato
(@tbsposato) reported
@Telstra Your phone support is an absolute joke. After minutes of fighting with your ****** voice recognition every option chosen ends in my call being disconnected. Get your **** together.
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💧Sally Lawry
(@SallyLawry) reported
@bigdecision88 @Khaliter1 @CommBank Agree . The customer service team are always pleasant . Wonder if it is outsourced . There now seems to be a triage system . Talk to 2 people . 20 mins for call to be answered .That person can’t help and you get put on hold for up to an hr waiting for somebody else .Telstra style
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Lee Morris
(@Bakka_67) reported
@BeachGirlJan No problems so far with home internet but mobile coverage is poor compared to Telstra.
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Odins_toenail
(@OdinsToenail) reported
@vanbadham Hey, that's a great idea! Let's make it Telstra who are notoriously bad at keeping records of any kind, safe or otherwise ;)
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Ivy
(@LeroyLouis10) reported
@alexspring @Optus They have an outage in our area but their TECHNICAL SUPPORT don't know about it. They told me to pay my bill which is 2 DAYS OVERDUE. Useless indeed. And not secure ... hello Telstra.
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Frankie Knuckles
(@Frankie_Knuckls) reported
@annaspargoryan Oh don’t start me! Moved from 1 house 2 another in Hawks Nest. 250kms north of Sydney. Telstra cut off my Sydney address! Months of pain. Now Voda in 1 iiNet in other. Never again!!
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Sonic
(@sonics89) reported
@Telstra No probs guys. I Fixed it by turning network time off and back on again... see if it sticks... could be I'm on the GC and we're kind of close to the NSW border.
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Tech, Creating Jobs, Tranquility, a better world
(@stu6162) reported
@cpmcgrath @Telstra Thanks Chris. That's a good explanation. It's truly third rate delivery. Why would the biggest tech company in Australia default towers in QLD to NSW? They advertise that they have tech advisors to help small business lift their "tech game". Yet can't get the time right.
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Boomer Dea
(@BoomerDea) reported
@Telstra Not sure how that helps me? I’ve told you that your network is not up to scratch and where. Please have your engineers fix it.