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Telstra

Telstra Outage Report in Arcadia Village, Townsville, Queensland

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Arcadia Village, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Arcadia Village, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Phone 24 days ago
Townsville Phone 24 days ago
Townsville Phone 1 month ago
Townsville Phone 1 month ago
Townsville Internet 3 months ago
Townsville Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl
    Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing
    Scott Chandler (@SChandlerBing) reported from Townsville, Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810
    Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • natalie_binns
    Natalie Binns (@natalie_binns) reported

    @Telstra @SydFootball123 And your recommendation of using other apps doesn’t work either. It’s no longer an “inconvenience”- it’s negligent, and disgraceful service (i.e. lack of) you expect payment for.

  • WilkoSam
    Sam Wilkinson (@WilkoSam) reported

    The ACCC has rejected a proposed regional mobile network arrangement between Telstra and TPG Telecom. It says it would likely lead to less competition in the longer term and leave Australian mobile users worse off in terms of price and regional coverage.

  • mcg63679777
    Al (@mcg63679777) reported

    Why does ACCC go after Telstra all the time while service stations seem to be able to screw us with impunity

  • LexPlans
    Lex would buy a lighthouse please (@LexPlans) reported

    I have seen the Torment Nexus and it's Telstra customer support

  • UncleLazarus
    UncleCracka (@UncleLazarus) reported

    Actually love Vodafone, unlimited monthly mobile data sims on my dual sim phone are bloody good value, but... I have never had one scam/phishing msg/call on my permanent telstra/boost number in near a decade, unlike every new voda sim/number I get. Voda has a personnel problem.

  • crynbrian
    CrynBrian Peter Hudson (@crynbrian) reported

    @Hackwithliam The Missing Phones I am interested in . My Samsung went missing six maths after buying it ,I still had to payout the Two-year contract , They- Telstra ,who sold it to me on a 'plan', Never helped to recover my phone ,Go figure . It's still out there somewhere

  • MarkPotten
    Mark Potten 💙🏴󠁧󠁢󠁥󠁮󠁧󠁿🇦🇺💉💉💉 (@MarkPotten) reported

    @Telstra I am trying to resolve my SIM card issue as I get the message your service provider won’t allow rain transfer

  • HelaRevenge
    Revenge of Hela (@HelaRevenge) reported

    @Ginger_Dalek My FTTP cost me nothing. Just lucky I was in an area that was being done before out Tories managed to totally **** it up. They went FTTN with old copper cables left in place to the property. I guess that Telstra won't be pulling them up to sell just yet.

  • AlexTho91319114
    Alex Thomas (@AlexTho91319114) reported

    @Telstra the bigpond outage issue continues. Almost a month of pain for the small business owners who depend on this for dealing with customers, Suppliers, service providers and accessing various web portal based services!! Why is it so difficult to fix this minor server issue??

  • H_the_Cat
    H_the_Cat (@H_the_Cat) reported

    Argh telstra! You never fail to unimpress me … 🤨