Telstra outages and service status in Arcadia Village, Queensland

Problems in the last 24 hours in Arcadia Village, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Arcadia Village, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

City	Problem Type	Report Time
Townsville	Internet	21 days ago
Townsville	Internet	21 days ago
Townsville	Phone	2 months ago
Townsville	Phone	2 months ago
Townsville	Phone	2 months ago
Townsville	Phone	2 months ago

Community Discussion

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Telstra Issues Reports Near Arcadia Village, Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

• 
  Mary Who? Bookshop (@MaryWho4810) reported 7 minutes ago from Townsville, Queensland

  @Telstra That didn’t help the last 3 times!

• 
  Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported 7 minutes ago from Townsville, Queensland

  Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

• 
  *Kiersten* (@kiersten_d) reported 16 minutes ago from Townsville, Queensland

  @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 22 minutes ago from Townsville, Queensland

  @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

• 
  💕 Angelica 💕 (@AngelBubbles34) reported 22 minutes ago from Townsville, Queensland

  @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

• 
  💕 Angelica 💕 (@AngelBubbles34) reported 30 minutes ago from Townsville, Queensland

  @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

• 
  *Kiersten* (@kiersten_d) reported 34 minutes ago from Townsville, Queensland

  @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

• 
  JOY ROMA (@nineislands) reported 38 minutes ago from Townsville, Queensland

  Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

• 
  Scott Edwards 💉 (@SEdwards0108) reported 40 minutes ago from Townsville, Queensland

  Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

• 
  Scott Chandler (@SChandlerBing) reported 50 minutes ago from Townsville, Queensland

  Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

• 
  💕 Angelica 💕 (@AngelBubbles34) reported 58 minutes ago from Townsville, Queensland

  @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  davie ewan macdonald (@escalatorover) reported 1 minute ago

  .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

• 
  Shanks_🇦🇺⚒️🥋✝️ (@Shannon37683302) reported 3 minutes ago

  @QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it

• 
  Unique Images Australia (@UniqueImagesAus) reported 9 minutes ago

  @BassonBrain @Jessdistrict11 @SpaceX I live 10km from the ocean, between two major cities. No phone signal in many many locations on our major highways. Cannot send a text while talking on the phone. I have two Telstra numbers, highest cost plan. Without Starlink mini mounted in everyone of our commercial cars, no comms. Australia has no world class highway connecting cities. Has no coastal phone network or fast internet. It’s 2026 and I though I would be in a flying car, reality is I cannot make a call and text simultaneously.

• 
  Salt N pepper 🌶️ (@Partytime63) reported 11 minutes ago

  @MarkAClarkson @Telstra I left Telstra years ago and not going back unless they are the only one left in the market. Telstra is the most expensive service provider in the world. They are also not honest about the blackspot in many parts of remote areas.

• 
  parasocial relationship detector (@deedledodedum) reported 14 minutes ago

  @odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.

• 
  JoshAtticus (@joshatticus) reported 16 minutes ago

  @ElManuSantander Wait, technicolor? The same company that makes the garbage Telstra smart routers?

• 
  Craig Gardiner (@cwgardiner) reported 19 minutes ago

  @telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.

• 
  AlexanderTheDad (@ATD_GGs) reported 22 minutes ago

  12 years at Oracle. BT, Vodafone, Telstra, Home Depot, UPS - enterprise server tuning. Turns out, optimising a gaming PC and a production server have a lot in common. Latency, throughput, stability. 25 years of that experience is baked into FAST.

• 
  Peter (@Peter81945442) reported 24 minutes ago

  @ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse

• 
  Max (@Max51973563529) reported 24 minutes ago

  @AFL @Telstra How ******** did Lindsay not get it?