Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 01/17/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 7Scott77 Scott Thomas (@7Scott77) reported

    @Telstra hey guys. My elderly grandmother who lives in the country has been without phone and internet for over a week now despite multiple contacts with Telstra. We need this issue resolved asap for her safety.

  • prupil Paul Rupil (@prupil) reported

    @VodafoneAU I have two SIMs. Why is @facebook not working when I use your network? Works fine on ALDI/Telstra.

  • RelCazlick AussieRel 🇦🇺 (@RelCazlick) reported

    @Telstra One of the biggest grievances customers have with Telstra is how much time is wasted getting issues sorted. It's getting ridiculous.

  • WorldEmbassador Tesca (@WorldEmbassador) reported

    @Dani87120548 @CoachMerritt1 It’s removed. We’ve all been reimbursed for our stocks. Don’t know if I’ll invest the money in Telstra to support what Elon has to do. I know we aren’t supposed to trust the elites like Elon. But we all must take a leap of faith because we’ve little choice. Just be careful.

  • RelCazlick AussieRel 🇦🇺 (@RelCazlick) reported

    @Telstra BTW, after over an hr with Customer Service (an hour that I'll not get back & definitely could've been spent better), my modem had **** itself. Mailing new one, but a technician is still coming Monday. What for is beyond me. Why can't he bring a new modem or is that too sensible?

  • heman8787 Himanshu Sheogaonkar (@heman8787) reported

    @Telstra Hi there, has there been any updates on this issue. It seems ‘contact us’ section in the app has been removed as i’d like to know the status on this. Surprisingly, your outage indicator also says that there is no outage where i live. No 4G still.

  • hugowood11 Hugo Wood (@hugowood11) reported

    @Telstra I am overseas and was required to change to a new iPhone. The e-sim transfer function will not work despite multiple calls to tech support. Due to this, I am unable to access my online banking, messenger, Whatsapp, and basically every app that requires 2FA. Please assist

  • hugowood11 Hugo Wood (@hugowood11) reported

    @Telstra Hi Jo. Yes I have wifi, that is no problem. My issue is that every app I use sends a verification code to my telstra mobile number. I cannot access this. Hence, I cannot use the services. Please help me

  • jimi811 💧James Williamson (@jimi811) reported

    @Telstra Trying to redeem Plus points. It doesn’t work online and according to support it can take “weeks” to resolve and I should consider going to a store to do it. So I do. And they can’t sell me the product in front of me (a HomePod) without photo ID. Why does it have to be so hard?!

  • jimi811 💧James Williamson (@jimi811) reported

    @Telstra I know that! That’s who told me it “can take weeks to fix”! And if anyone of the several people I spoke to, or several stores I attended, had mentioned I’d need my photo ID to do ANYTHING at any stage in that process I would’ve bloody brought it with me!