Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Willtech
(@Willtech101) reported
@Telstra It is convenient for Telstra when the customer has to buy a new phone but considering 4G does not interfere with 5G the 4G coverage is supposed to be permanent. Any equipment should be able to be 4G but some equipment only requires 4G for coverage and data stability.
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Byron Rothschild
(@ByronRothschild) reported
@Telstra It's a bit late now Ash. We had to wait until she actually died before you guys took us seriously. It was totally unprofessional. All the other utilities were so sympathetic and waived the outstanding bills. You lot harassed my mother for $19.80 and threatened a bad credit rating
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Ramzamma
(@ramzammer) reported
@Telstra why am I getting Telstra Plus emails with my details on them? I have not been a customer for literally years at this point. After ******* everything, are you still holding onto my data? DELETE. IT.
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Willtech
(@Willtech101) reported
@Telstra You should be good enough with technology to teach me about it. 4G is Unisim, the Sim starts with lower G and the device dials up. Everything knows how to talk to 3G and 4G is the same except for service registration on the Sim. 5G starts at the top instead and is not
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Maurizio Del Popolo
(@MDPWORLD83) reported
1.stick with the useless reception and live with it. Option 2 move to another carrier like @Telstra.. Don’t you love customer service, 9 years loyalty means nothing.
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Jeff the Nemophilist* ☘🌲🦘🌳🦉 📖🎾🦜
(@JeffMNeale) reported
@gmail I did seek help from your Help centre at the time, but got no real help, and you don't offer a Chat line. So I contacted my internet provider @Telstra who have a Chat help line, and their expert 'Nayak' gave me immediate attention, restored my email and retrieved my lost Gmail.
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Byron Rothschild
(@ByronRothschild) reported
@Telstra Seriously? It is too late to address it. She has been dead for 5 years. There is nothing you can do. People were rude and insensitive and nothing will change that. You need to remember that your customers are actually humans and not just $.
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Greg greenwood
(@Greggreenwood17) reported
@Telstra Our family farm is 8km from the tower, we can see the blinking red light, but everytime it rains the service drops out! We were watching the NRL grandfinal and service dropped out just after half time After a few days of dry weather the service returns!
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Dr Penelope
(@RedFiddler) reported
If my phone is my modem and my computer is suddenly asking for a "network security key"...what is that and where do I find it? Is it on my phone somewhere or is it a Telstra thing?
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Rae 🎃🔪
(@raejmorgan) reported
Lol @Telstra sending me on a wild goose chase from one store to another, to wait 90 minutes to be told that their system won't allow them to process anything there. Your customer service is an actual joke.