Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 01/12/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Carreira_DrP Patricia Carreira (@Carreira_DrP) reported

    Ridiculous day with @Telstra (a thread). For the last month I can only connect to wifi in the same room as my modem is. I called @Telstra technical support and now I cannot connect from anywhere. They said I need a new Modem. 1/n

  • ps_SimonFinlay Simon Finlay (@ps_SimonFinlay) reported

    Anyone else had difficulty getting a simple phone number in #MicrosoftTeams in Australia? @MicrosoftTeams and @Telstra send help!

  • HermsSophie Sophie Herms (@HermsSophie) reported

    Feeling quite shocked and confronted by @Telstra treatment of Remote Indigenous Communities. As a bush school we are entering day 9 without any service and even after an emergency (that we couldn’t call for help) we still aren’t getting any solid support.

  • telstrahate **** telstra (@telstrahate) reported

    couldn't finish my lecture on service quality and customer satisfaction last night because my $80/month #telstra internet wasn't working 👍

  • mika_capt Evelyn (@mika_capt) reported

    @BrittMezher @Telstra They are the worst. I’ve almost had breakdowns dealing with their merry-go-round customer (lack of) service. In the end I give up and end up where you’ve got to today.

  • JamesCGC1973 JamesCooke (@JamesCGC1973) reported

    @Telstra Hi Anto, no order number received. They’ve just been delaying with retention questions. If you could get someone to get in touch and help with cancelling services, that’d be great. Thanks for swift response...

  • WolfGir82167467 WolfGirl (@WolfGir82167467) reported

    Hi everyone sorry for not being on here is because Telstra cut everything off for three days! Anyway I seen the new Helluva Boss episode and oh my god the three main Cherubs that try to help and accidentally killed Lyle Lipton was so cute?

  • OisEucalypt OIS (@OisEucalypt) reported

    Today was not fun. Manager and coworker was away. I'm having to assist students, answer calls, explain for the n'th time to support that the need to resolve a google/telstra issue, solve helpdesk tickets, repair laptops, provision equipment, instruct behaviour management...

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.

  • lilimareea lilian (@lilimareea) reported

    @PetraAu @iiNet Travelling from nsw to Qld & back couldn’t get over how poor the internet was, more dropouts then connections, I’ve never started my phone so many times before, never experienced it this bad ;( I’m with Telstra