Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 01/14/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kelliejustine Kellie (@kelliejustine) reported

    @Telstra I don’t really have time at the moment to spend ages on hold and work through a bunch of steps to get something fixed which shouldn’t be happening in the first place. I’m sorry to be rude but I’m getting a tired of constantly having to be getting isses fixed.

  • AdeleKThomas Adele K Thomas 🦄 💉💉 (@AdeleKThomas) reported

    @Telstra It ended up saying there were issues with the connection, which is obvious, but now Im being instructed to chat online, but I cant do that because the connection keeps dropping out.

  • vk2kmi Kimberly Olsen (@vk2kmi) reported

    @Telstra I have a booster. Just put in some service

  • ProductivityLCS Lingford Consulting (@ProductivityLCS) reported

    @BUSINESSWODONGA Hmmm? My NBN was fine today. Bit slow, but it got me through an online training session today. 28 down and 9 Up. I have not checked it for a while, but that is slower than it used to be... I'm with Telstra

  • kelliejustine Kellie (@kelliejustine) reported

    @Telstra I don’t really have time at the moment to spend ages on hold and work through a bunch of steps to get something fixed which shouldn’t be happening in the first place. I’m sorry to be rude but I’m getting a bit tired of constantly having to be getting isses fixed.

  • TimMifsud Tim Mifsud (@TimMifsud) reported

    @Telstra Thanks Jax and @Telstra. The place I stay at each time is in a little valley which struggles with Telstra. It is the hillside across the estuary from the Merimbula airport. @optus have good service here but you don’t. Unfortunately my mother in law refuses to buy fixed wi-fi.

  • vk2kmi Kimberly Olsen (@vk2kmi) reported

    @Telstra Great but hard to get them to come out if I can't contact them via phone, app or internet. Try it. Happy to give you any details you like to pretend to be me. bet you can't get through to any help. UX is crap

  • jr_plusplus Julian Russell (@jr_plusplus) reported

    @keithpitty @Telstra I’m also with Aussie, and your tweets slowed me down diagnosing that my outage was from a circuit breaker tripping and turning off my router rather than my actual connection being bad! Hope you’re back online.

  • matthewshroud Matthew Carter (@matthewshroud) reported

    @Telstra do you support the Fairphone 4 on your network?

  • tweeter_vee Vee (@tweeter_vee) reported

    Anyone else trying to run a small business without internet? Nothing for 3 weeks and Telstra keep saying couple more days to fix. To top it off got a bill for full monthly amount today so it's time for the ombudsman.