Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/27/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PNichollsNZ Peter Nicholls (@PNichollsNZ) reported

    Dear @Telstra, isolating at home waiting for a Covid test is hard enough without home internet being down for the last 1.5 days too! Several calls yday & have an incident number, but still unresolved. Please can someone get in touch to sort soon? Thanks!

  • sqljohn John 🔴⚫⚽⚫🔴 (@sqljohn) reported

    @Telstra currently on a speed limited 'backup' 4g service for nbn that is down and has no eta for repair. It is so speed limited as to be useless. Can you answer me why I pay a premium for this when I'm using my @Optus mobile for internet?

  • ChadChaddingt19 CanRunReallyFast (@ChadChaddingt19) reported

    @Telstra @RhapsodyPlays Can't really beat lag when you don't provide the service you promise lol, no wifi for the last week and TWICE Telstra have said they'll send someone to fix it? No one shows. I love sitting at home all day waiting for nothing, that'll beat the lag, feels illegal honestly

  • GreyCurls50 GMR (@GreyCurls50) reported

    @Telstra_news Here’s the fact dealing with Telstra have been with them for 33 years,show zero loyalty towards customers dealing with their phone staff is a nightmare truly disgusted with the way they treat you

  • JoDog Jo (@JoDog) reported

    @Telstra How do I message you? The phone problem was terrible yesterday.

  • bthomas_11 bthomas_11 (@bthomas_11) reported

    Smart modem doesn’t move to the 4G network when there is an outage. Never has @Telstra

  • VoteCliveMyers The Other Clive (@VoteCliveMyers) reported

    Telstra service in Greenwood WA very poor. They gave me discounts but haven't fixed the problem. Online testing shows nothing and the chat facilty doesn't work. Went to Telstra shop but they are only a reseller. No help there. Used to be Fine. Anyone else having issues? #telstra

  • RBJRON 💧Ron Jones❄ (@RBJRON) reported

    @NannanBay @SBSOnDemand As a customer of Telstra they were offering a streaming service for $9:00 per month

  • danniO71 Danni by the bay (@danniO71) reported

    @Telstra 8.05am email on a Saturday morning is not enough notice for a 7 hour NBN upgrade outage on Monday starting at 8am! My son is WFH providing an essential service with the NRS. Unless his boss checks emails on the weekend how’s he supposed to let them know he can’t work?

  • astaradara Astara's Servant (@astaradara) reported

    @Telstra Hi my wifi down and when I ran a test I received a message that a consultant will need to talk me through what to do "message us" the message us button won't work. What number should I call please