Telstra Outage Report in Arcadia Village, Townsville, Queensland

Problems in the last 24 hours in Arcadia Village, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Arcadia Village, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

City	Problem Type	Report Time
Townsville	Phone	23 days ago
Townsville	Phone	23 days ago
Townsville	Phone	1 month ago
Townsville	Phone	1 month ago
Townsville	Internet	3 months ago
Townsville	Wi-fi	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Arcadia Village, Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

• 
  💕 Angelica 💕 (@AngelBubbles34) reported 39 seconds ago from Townsville, Queensland

  @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

• 
  💕 Angelica 💕 (@AngelBubbles34) reported 25 minutes ago from Townsville, Queensland

  @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

• 
  💕 Angelica 💕 (@AngelBubbles34) reported 37 minutes ago from Townsville, Queensland

  @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

• 
  Scott Chandler (@SChandlerBing) reported 37 minutes ago from Townsville, Queensland

  Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

• 
  *Kiersten* (@kiersten_d) reported 41 minutes ago from Townsville, Queensland

  @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

• 
  Luke 🏳️‍🌈 (@lukeacl) reported 42 minutes ago from Townsville, Queensland

  @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

• 
  Mary Who? Bookshop (@MaryWho4810) reported 45 minutes ago from Townsville, Queensland

  @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJG (@djg1357) reported 7 minutes ago

  @Telstra Level 2 case files were opened and closed without telling me. If I had been told to contact tech support I would have done it rather than waste a week. It shouldn’t be this hard for someone to get some decent customer service - should it???

• 
  DJG (@djg1357) reported 9 minutes ago

  @Telstra @andy_penn Sure - will send through what I have - though apparently the case was also closed without anybody telling me. After a week of this runaround I am so over Telstra it isn’t funny. Kafka would have loved this Telstra support set up!!!!

• 
  DJG (@djg1357) reported 9 minutes ago

  @Telstra Sorry - all I think you said on DM was to wait for contact regarding the 7&8 Dec faults and then raise the booster issue. So I don’t see what you have actually escalated? Won’t hold my breath on tech response timing either given it is now 12 Dec (6 days passed already from 7 Dec)

• 
  Glyn MacLean 麦格荣 (@glynmaclean) reported 9 minutes ago

  @Telstra I have been without 4GS reception due to "planned maintenance" for over a week. This is significantly disrupting my business. Telstra never tells mobile users, never makes up for it and very poorly manages expectations. 5 years as a premium customer paying hundreds per month.

• 
  RunningTato (@RunningTato) reported 10 minutes ago

  @Telstra I have not had internet for 4 days. I cannot contact anyone at @Telstra. I have been on the message help all day waiting for someone to answer. Can someone please help me?? I pay $100 a month and would expect a bit better than this

• 
  George A. Quintas (@GivaDogaBone) reported 16 minutes ago

  @Telstra , what is going on with your 134 944 number? I’ve on the queue for more than 3 hours and I’m still waiting for my turn. You are wasting my afternoon and night. Not happy with your service paying a lot of money with you and as a customer I deserve better!!!!

• 
  Fyroze-coder (@FyrozeC) reported 19 minutes ago

  Embarrassing #telstra . No idea of issue. In the dark. No phone, no internet and no TV. 😡😡

• 
  RunningTato (@RunningTato) reported 20 minutes ago

  @Telstra Thank you for replying. Unfortunately not, my address is listed as: “There are no confirmed interruptions in your area”. How can someone help?

• 
  Carla (@cookiedaux) reported 26 minutes ago

  Finally went into a Telstra store to sort it out once and for all. Had to wait 45 minutes to be seen and admonished because I didn't come into a store to set it up in the first place. Because I buy things in stores all the time, especially in a pandemic & they couldn't help me!

• 
  Serg (@Serg_Brand) reported 30 minutes ago

  @Telstra hi Telstra again, I have spoken to one of your representatives and they said I have PHANTOM SHAPING. I have a business account for a reason and haven’t had normal internet for 2 weeks. Texting on your service is like speaking with a table, get absolutely nowhere