Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 11/23/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • livinglevy RNG LEVY (@livinglevy) reported

    @Telstra Hi Ash, No this is not an outage or a maintenance issue - My speeds have just suddenly dropped, with no reason. When I spoke to Telstra on the phone they didn’t have an explanation for me. I waited 2hrs on call for someone to tell me they didn’t know what was going on…

  • dirt_country Yeppoon (@dirt_country) reported

    @AmyCreighton123 @Telstra Some people told me if you make a complaint on their fb that works. I feel your pain Amy. They are arseholes

  • bartman6 Chris Bartlett (@bartman6) reported

    Just been shown an incredible exchange between a friend and @Telstra. 20 years a customer. Given a ridiculous run around. Issue not solved. Disgraceful treatment. Suspect she'll vote with her feet. #CustomerService

  • iOSBrett Brett May (@iOSBrett) reported

    @Telstra In regards to closed tickets. This was told to us by a Telstra phone support person, they were the ones who told us to go to a Telstra Store if we wanted it sorted out quickly. Said that all our previous cases were automatically closed after 5 days.

  • darkelf921 darkelf921 (@darkelf921) reported

    @Telstra Unfortunately not. The data carriage is sporadic. Voice works fine. They have tried ringing to lodge faults but as they are all small businesses such as hair salons etc the length of call is too long and they hang up which is why they asked me for help.

  • Augustusone2 Augustusone (@Augustusone2) reported

    @Foxtel Well you sure as hell not getting me when between you and Telstra you can't successfully transfer my service that i had for 15 plus years to new address even with 3 weeks notification. No wonder your losing subscribers at rapid rate.

  • mastafrooper Rycott (@mastafrooper) reported

    @Telstra is there anything going on with your IMAP servers? Trying to configure a customer's email, and it keeps telling me it can't login. Webmail is working fine though.

  • dwhinffxiv Dwhin (@dwhinffxiv) reported

    @Telstra is one of the biggest fraudulent companies I have ever witnessed, my family has spent the past 5 days & hours on end trying to get our internet fixed but Telstra’s customer service is like a carousel, it just goes round & round & round again until you lose your sanity.🖕

  • mastafrooper Rycott (@mastafrooper) reported

    @Telstra @Telstra POP is also not working. Both are rejecting credentials while webmail works. I tried it on other PCs and with other email clients. The same on all of them.

  • PacificPonies Mark ***** (@PacificPonies) reported

    @kayosports any chance you might shed your Telstra nightmare & provide a decent stream of the cricket. Everyone I talk to has the same issues. DISGRACE!