Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 02/28/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rosiex geekgirl Ⓥ (@rosiex) reported

    .@Telstra it makes absolutely no sense to ask people to use an app that doesn't work!! Don't you have billions of dollars??? Why not offer 24/7 human support. The AI doesn't work. The app doesn't work & sending countless #'s of irrelevant sms messages isn't working for me either!

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    @Telstra Right now, I have ZERO good things to say about @Telstra. Lying, useless, lazy, staff who don't communicate, can't solve simple problems, don't know what to do, can't tell me anything, break commitments. Situ' STILL unresolved. Sick of it!!!

  • PeytonSinsx ⭐ Peyton Sins ⭐ (@PeytonSinsx) reported

    Anyone wanna send me some credit? ******* @Telstra have an unplanned outage in my area and it's nuked our internet. Don't have data and the useless ***** redirected me just before close of business. All I wanted was some data so I can play league of legends. 😑

  • AussieSamurai Justin Anderson (@AussieSamurai) reported

    @Telstra on the weekend we placed an order to switch from ADSL to NBN. On Monday morning our Internet didn’t work, called and it was “fixed”. Yesterday morning our Internet didn’t work, called and it was “fixed”. Today it isn’t working again. Can you actually fix our problem?

  • darrenchard Darren Chard (@darrenchard) reported

    @Telstra Smart Modem due to be delivered on December 8th. In the meantime its smoke signals and semaphore. Why anyone would disconnect 1 service 11 days before connection of the new service is beyond belief.

  • lukeb1961 𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙! (@lukeb1961) reported

    @NBN_Australia @a_mittyy I love these nonsense replies. My JOKE provider is Telstra. The box that is broken is NBN. Your lying Network Outage page says nothing is wrong, yet half of Hazelbrook is saying their NBN boxes are clicking and flashing red.

  • lachlanconnor dorithoe (@lachlanconnor) reported

    @Optus So how about when I’m working in the CBD and I still have full service but can’t load a facebook comment? How come Telstra was able to provide me reliable coverage the whole way home on the train?

  • c_tiot Tiot Erlesmere (@c_tiot) reported

    Telstra Australia is infested with worthless piece of **** employees.

  • MediocreSix BeyondSix (@MediocreSix) reported

    @Asynca @yngESCO @FangettaPlays I apparently have better latency than you. I got a sweet fttp NBN installation and package via Telstra. And, compared to the rest of the world man - its terrible. Like, phones in the US are faster in both latency and down/up speed.

  • chereecorbin Cheree Corbin (@chereecorbin) reported

    @wyndhamvic @murpharoo There are arseholes in every line of work, but I'm pretty sure people at Telstra and Woollies aren't slitting kids' throats or drinking from their prosthetic limbs. My point was that it's wrong to be there; that comes from the top. That wrongness filters down.