Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 01/20/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • brendamned Dynamic Sausage 🦘🐨 (@brendamned) reported

    @Telstra Thanks for the reply, but I've just discovered the issue is with the box and not the network itself.

  • Chris_Hoare Christopher ***** (@Chris_Hoare) reported

    @Telstra Thanks, but Apple Mail is terrible. It’s been days like this - you might want to be proactive about communicating this problem to your customers…

  • deanglenholmes Dean Glen-Holmes (@deanglenholmes) reported

    @paul_jobber23 @Telstra Paul’s phone isn’t the issue. Myself and the majority of people I speak to with Telstra in Port Macquarie are having the same issue. The issue is costing me potential clients and buyers and in real estate this is the only way I get paid…

  • becvec Bec. 💙💛 (@becvec) reported

    @telstra when do you think you would have fixed the issue with receiving emails. I’ve tried using webmail and I’m getting time out errors.

  • LegoManiac98 mogglemoggle (@LegoManiac98) reported

    @Telstra what's going on with your prepaid, been trying to recharge since last night but it keeps saying it's down

  • Kimbo_Ramplin @Chrimbo_Ramplin (@Kimbo_Ramplin) reported

    @Telstra hi, currently on the phone to your helpdesk trying to get mobile data for an iPad I have been paying for years and only just noticed wasn’t working because I never take it anywhere/hook it up to WiFi. It turns out this model iPad you provided me doesn’t use a SIM 1/2

  • collockb Ben Collock (@collockb) reported

    @Telstra I can't view my mailbox on webmail. I keep getting the message 'The request took longer and timed out.' Is this a server issue or something to do with our mailbox?

  • tedfix_ TEDFIX CYBERTECH 💻 (@tedfix_) reported

    @labwatullah @Telstra Message me to help retrieve your account immediately

  • t_hoff1 Tracey Hoffrichter (@t_hoff1) reported

    @MsLisaHerbert @Telstra I had trouble accessing my bigpond email a while ago, wouldn't load in Outlook on my laptop. I now have to turn my VPN off to download my emails. It's annoying, but at least I can access them. Weird thing is, the VPN being on doesn't affect access on my phone or iPad.Go figure!

  • ScanAustralia Dallas G (@ScanAustralia) reported

    @Telstra @jindivik Really treating users as mushrooms. Either they don't know wtf is happening or not wise enough to tell the truth.