Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Screen
(@screen_50) reported
@Hammo46 @Telstra Hammo I thought waiting 8 hrs on Saturday to get a password reset was bad, @telstra were also telling me I would be getting an email to help me. Frustrating 😤😤
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gjayh
(@hilly_syd) reported
To anyone thinking of moving your NBN service or signing up to NBN, be careful. We have just moved to a HFC NBN area, had @Telstra ‘move’ our service. @NBN_Australia have no connection boxes, so 2 month wait!! This is what holds Aust back. Disappointed? You bet. #NBN #Telstra
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$tocks group1
(@stocksgroup1) reported
@Telstra it's outrageous you don't answer your phone anymore - we need help with our account & we can't download the app or access Telstra chat - any suggestions?
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Mitchell McLeod
(@McLeod40) reported
@edamo @Telstra **** sorry, must have video called them by accident, another $1000 bill coming up.
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Cynical one
(@cynical_111) reported
This is of course after not having internet for 11 days. What does @telstra do, they slow down my service even more with a text message. No call. Don't answer my app message, well they do, but 6 hours later in the middle of the night.
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Dowse
(@DowseSolo) reported
@Jhxbi @Telstra I ******* KNOW SO DONT ******* ASK THEM TO FIX UR NET FOR NOTHING
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Valentines Furniture
(@ValentinesFurn) reported
Telstra internet outage Sedgwick???
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Jhobi
(@Jhxbi) reported
@Telstra Me looking for who ******** runs telstras wifi service so I can hit the **** in the jaw and tell him to **** up
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John West [TUNA]
(@Caitybahhh) reported
@TobiLightsFade @Telstra Can I order a subscription service on Amazon? I’ll do it if I can do that.
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Ruth Graver
(@ruth_graver) reported
Hey @Optus after more than 20 years with you why do I have to jump through hoops to upgrade my phone. Put order in last Wed found out today when I contacted you it was withdrawn told to email photo ID, never originally asked. Sent, now email add. incorrect. Telstra looking good