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Telstra Outage Report in Arcadia Village, Townsville, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Arcadia Village, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Arcadia Village, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Phone 26 days ago
Townsville Phone 26 days ago
Townsville Phone 1 month ago
Townsville Phone 1 month ago
Townsville Internet 3 months ago
Townsville Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • lukeacl
    Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810
    Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing
    Scott Chandler (@SChandlerBing) reported from Townsville, Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • illiards
    illiards (@illiards) reported

    @Telstra @andy_penn only took 12 hrs of being led in circles but managed to finally get a case number for my nbn outage #muppets

  • LadyLynnMaree
    Lynn Maree 🌸 (@LadyLynnMaree) reported

    @SarahHarris @Telstra I have been a faithful customer with Teltra for 32 years. Tried to navigate communications with them during lockdown. Through complete frustration and lack of support I have now changed providers.

  • gav_mck
    Gavin McKenzie (@gav_mck) reported

    @SarahHarris @Telstra We changed broadband suppliers back in July, only 1 mobile service with them now

  • loverofnb
    Kitty'sBoobieBuddy (@loverofnb) reported

    @SarahHarris @Telstra It's like that Sarah. I haven't been able to do the chat thing to resolve issues. Also the widget was so awful I got rid of it. (That showed how much data is left/used.)

  • Cuttlef79645385
    Cuttlefish🦑 (@Cuttlef79645385) reported

    @Telstra Then why have online chat told me it’s to do with privacy? What a joke. No accountability. Just farm out customer service to teams that are probably offshore, probably getting paid nothing or very little and have no oversight.

  • Cuttlef79645385
    Cuttlefish🦑 (@Cuttlef79645385) reported

    @JulianneMcKen18 @Telstra @telsta So frustrating. Just lodge a TIO complaint online. TIO advised us it’s moving to next stage now (ours) Telstra fined a higher tier penalty (4 tiers in all) as they haven’t resolved it already!

  • McCrakken
    ben doun (@McCrakken) reported

    @SarahHarris @Telstra i had a heap of trouble also what i had to do was delete my telstra ID and reapply for the telstra ID and then the telstra app worked

  • brendowebbo
    Brendan Webb (@brendowebbo) reported

    welp. i finally bit the bullet. phone has been unlocked from the Optus network, and waiting on @ALDIMobileAU to start the porting process. let's hope they and @Telstra (since they're using telstra's network) won't be as much of a pain as Optus'

  • Allison52532844
    Allison Barton (@Allison52532844) reported

    @SarahHarris @Telstra Because Telstra sucks.

  • H4LDC
    Dianne (@H4LDC) reported

    @SarahHarris @Telstra What customer service? I haven't spoken to a person at Telstra Customer service in like, 3 years!! 😡