Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/15/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • thethorpstar Matt (@thethorpstar) reported from Sunderland Bay, State of Victoria

    @Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly

  • Jake_Allan Jake Allan 🚀🚀🚀 (@Jake_Allan) reported

    @Telstra hey Telstra, my internet has been intermittently down for the last week. This is affecting my work. Can someone please contact me to resolve?

  • TheRealPembo Michael Pemberton (@TheRealPembo) reported

    @DaveMilbo Between the "technology mix" and ISPs cutting corners on the wholesale costs, NBN was never going to be as good as the cashed-up networks in countries with high population density. But I'm damn glad we don't still have the millstone of Telstra's monopoly hanging around our necks.

  • Manni90874044 Manni (@Manni90874044) reported

    @Telstra worst customer service experience , sound like i am talking to bots not real ppl ...

  • AdamTrolloar Tentin Quarantino (@AdamTrolloar) reported

    @DaveMilbo Telstra did the same to me last year. From 100+ down to 50 but charging the same rate. And that speed is not even guaranteed.

  • CSSHackerz CSS_Hackz (@CSSHackerz) reported

    @Cammo @Telstra If you're having troubles on your account, DM right away to get the issue resolved.

  • LaraPaturzo fullasagoogbylarap (@LaraPaturzo) reported

    @Telstra Your customer service is disgraceful! Your automatic phone service keeps hanging up on us!! We are trying to cancel our internet plan and cannot do so thanks to your terrible service. Can you please respond back immediately with easy access for us to cancel our internet!

  • PaulBlakeCW Paul Blake (@PaulBlakeCW) reported

    @SERG1O_D @Telstra When you have to yell into that automated service yell complaints. Seems to work for me.

  • dippizuka Alex Walker (@dippizuka) reported

    @_BertHandsome so from telstra's perspective: all of the top 10 network spikes on their network last year were either because of a call of duty or fortnite update, sometimes both (events like the PS5 launch didn't even rank in the top 10)

  • AxieTheAxolotl AxietheAxolotl 🇦🇺 (@AxieTheAxolotl) reported

    Telstra ******* sucks.