Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 03/20/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CT_stuff 💧Central Tablelands (@CT_stuff) reported from Oberon, State of New South Wales

    @Telstra Yes, apparently planned outage, but with no warning. Will be off for the rest of the week. Many people very angry about this!

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    Hi @Telstra is there an email outage currently? Last email was around 4PM.

  • DeanDeca Dean Barton-Smith AM OLY 🇦🇺 (@DeanDeca) reported

    @Peter_Fitz Yep my wife been exposed to this the other week followed by a ‘call advising us that our Telstra internet connection will be disconnected in three hours…’ this happened when we were in fact in a power blackout mode for three days!)

  • jamesNlucas Jamesl (@jamesNlucas) reported

    @NBN_Australia That is such a disrespectful responce. Of course I know you are the wholesaler. But because it’s your property, Telstra has to call you out to fix the problem and I have waited on two occasions for a NBN tech, who never show up! NBN keeps pointing the finger at someone else!!!!!

  • LDBK2015 BudgetHealer (@LDBK2015) reported

    So far my Bill to Telstra is for 60 hours x $80ph due to no internet. Why is this so hard for @Telstra ??? @andy_penn I received a call in car last Friday and was told they would call back an never did. Hotspotting phone. No printer. No help #ToolangiNetwork

  • KimVivin1 Cherokee Viviæn (@KimVivin1) reported

    @Telstra are becoming increasingly worse! Not only are all new plans having to be paid via Direct Debit, they also now charge customers a fee to pay accounts via Debit or Credit Cards. Customer choice has been removed completely and we are all backed into a corner!

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    Looks like the @Telstra support team have really improved their services, NOT! They've not done anything to assist in the past 7 weeks and now refuse to pay the costs of their failures.

  • addcount Jenny Bickley (@addcount) reported

    Woman gets cancer. Has a couple of months no income. Has amounts on @Telstra bill to query but too sick to spend time on phone. Pay normal $240 per month but not the $400 query. @Telstra solution is to cut me off. No person rang me EVER.

  • LilPawsArt Lil ♡ Commissions open! (@LilPawsArt) reported

    @Telstra fix your ****. I have been waiting 2 weeks for an nbn connection date and all I keep getting told is that there's no appointment, wait 48hrs and use 4g backup mode till then. I've waited 48 hours, 336 hours to be exact. 4g backup mode ******* sucks

  • oophadoopha Chris Waite (@oophadoopha) reported

    @Telstra Thanks Sean - how can we get an update on the resolution timeframe? Really need to know if it will be a mater of hours/days or several more weeks. Your outages page now just says To Be Confirmed.