Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 10/21/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ProjTeotihuacan Lady B - wrexham afc gunning for promotion.... (@ProjTeotihuacan) reported

    Dear @Telstra Your telstra rewards program is a scam I've been given the run around for 3 bloody days sorting out a parcel you messed up and the Gold tier rewards support team is utterly useless ... you misshipped it and you don't have the ability to solve this..

  • GoodSuckChuck01 Chord of the Strings (@GoodSuckChuck01) reported

    Me and millions of other Australians: "Man, Telstra's mobile connection has been really dogshit lately." @Telstra: "Good luck tweeting about it, *******. Might just go down at random intervals ;3" We: *shakes fist*

  • TheBriway Brian Hobbs (@TheBriway) reported

    @Redy5Al @PCKJ3627 @BarnsGreg I’ve had trouble with my Telstra wireless internet since day 1. Dropping out poor service, buffering plus other issues. Their attitude is, this is rural Australia, that’s just how things are out here.

  • crouchingkitten Pieter Booysen (@crouchingkitten) reported

    Enough time spent with @telstra support: I will keep switching providers round-robin style until I hit a provider who has updated their system to a reasonable state + upped their customer service. 🤔 I'm sure it will cost them more than the refund would have been...

  • IanSamuels3 Elon Musk's left NUT! Parody. 🌈🇺🇦 (@IanSamuels3) reported

    Morning all! I thought Telstra was playing up last night! They bloody got me logged out of my prepaid wifi. Getting pissed off with TELSTRA. Anybody else having problems with them lately?! TELSTRA shits me at time!

  • IanSamuels3 Elon Musk's left NUT! Parody. 🌈🇺🇦 (@IanSamuels3) reported

    Morning all! I thought Telstra was playing up last night! They bloody got me logged out of my prepaid wifi. Getting pissed off with TELSTRA. Anybody else having problems with them lately?! TELSTRA shits me at time!

  • stussrl xephix (@stussrl) reported

    @Telstra @NBN_Australia fix your ******* internet man **** is ******* *** im better off using my hotspot then getting disconnected every 2 mins

  • wrldfait Mark (Fait) (@wrldfait) reported

    Telstra are ******* dogshit counts can’t wait till my contract is out so I can officially **** them off

  • ninareeder13 nina reeder no lnp, abc rescue.🌺💉💉💉💉🌺😷🌈🌈 (@ninareeder13) reported

    @JonesHowdareyou @jmil400 It will be well traveled companion, wtf are you even with Telstra?

  • crouchingkitten Pieter Booysen (@crouchingkitten) reported

    @Telstra Hi. I'll DM you the details. Summary : international roaming is disabled on my phone but on two bills for one day the international roaming charge of $10 is applied. Customer service insists I changed the setting. PS: I wore the poor guy down. He just refunded me.