Telstra Outage Report in Arcadia Village, Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arcadia Village, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Arcadia Village, Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arcadia Village, State of Queensland
Latest outage, problems and issue reports in Arcadia Village and nearby locations:
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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J Man
(@jshieldsimages) reported
Hey .@Telstra your rewards page is broken. When I enter my address it then asks me to confirm my address from a dropdown, but it only shows schools and shopping centres. Also I can't update my home address.
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🎗Sara 🍀
(@iQ_S4R4) reported
@Telstra Says “nothing to see here”. On 28th of Dec I spoke to 3 diff people at Telstra - 1st via phone who said there is outage in my area. 2nd via Telstra chat app who said there is no outage or an issue with my service, third via phone who confirmed no outage & said would call back.
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KMMR
(@kmmr99) reported
@Telstra @acccgovau Hi! After 3 weeks the store admitted they forgot to send it. Then it was sent and I finally got a call, and was told I could just choose to cancel the contract as the phone was so new. Which I did, and the phone was never returned. But now I have a $900 fee on my account!
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marksadams1000
(@msabalmain) reported
@lepparda @Telstra Balmain community page has multiple people people an outage however the outage page shows no interruptions
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Kranky Kath
(@kathtatts) reported
@Telstra I have just sent a DM. So far Telstra's lack of information regarding the outage is unacceptable.
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Tails
(@aaronosborne33) reported
@Telstra Sometimes it just fails to send. Text underneath the image I'm trying to send would state "Unable to send. Tap to try again". I'm using an eSIM on my Pixel 4 XL if that's any help.
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Mark Whalan
(@MWhalan) reported
@samanthamaiden Telstra guardian screens all these for us. They have to record their voice before we pick up, scammers never do.
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Harleigh Venables
(@harleighv) reported
@50_Billion_ppl Nbn box is completely dead, no lights. I have the Telstra Smart Modem which falls back to 4G so thankfully I managed to get that working yesterday. Potentially yours has done the same which could explain slow speeds? See if your NBN box is illuminated.
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KMMR
(@kmmr99) reported
@Telstra Hi! After 3 weeks the store admitted they forgot to send it. Then it was sent and I finally got a call, and was told I could just choose to cancel the contract as the phone was so new. Which I did, and the phone was never returned. But now I have a $900 fee on my account!
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Tails
(@aaronosborne33) reported
@Telstra The problem seems to have resolved itself. Cheers.