Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 12/02/2025 06:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • skybluedavidb David (@skybluedavidb) reported

    Working from home and @Telstra advises of an NBN outage for approx 3 hours from 2.30pm to 6pm today. What time do they advise of this outage? At 3pm……

  • rasput1nn dteeeee (@rasput1nn) reported

    I reach out to Telstra to cancel it and they said I can cancel within 12 hours of the order l, I then get transferred to someone and I’m told it’s unable to be cancelled ! The disjointed service is unbelievable

  • LukeBaggs Luke Baggs (@LukeBaggs) reported

    @Telstra No. Still very slow... unable to stream videos or participate in video meetings. I can't call the faults line ... too busy to dedicate that time waiting on the phone.... but just wanted to make sure techs know that Orana Road Ocean shores NBN is still very slow and unusable

  • avaaum ava (@avaaum) reported

    @NBN_Australia I’ve reached out to my ISP multiple times over the past 2+ weeks. Both Telstra and Optus are reporting NBN network outages in my area. The upstream light is blinking on the NBN box, and there’s no online light. It’s been 2 weeks now and you still haven’t addressed the issue.

  • mastafrooper Rycott (@mastafrooper) reported

    @Telstra @Telstra POP is also not working. Both are rejecting credentials while webmail works. I tried it on other PCs and with other email clients. The same on all of them.

  • M_APatrick Mark Patrick "there is no spoon" (@M_APatrick) reported

    @maven501 Stolen wages. Non indigenous CEO's and CFO's in control of "Aboriginal corporations" embezzling monies never repaid, receiving minimal sentences. Monies diverted by governments to yt corporations in control of housing works never done. Telstra. Funeral Funds. Go look.

  • silverex331 silverex (@silverex331) reported

    @rossco1304 @skybluedavidb @Telstra I arranged a phone for my Dad when he moved into nursing care. It's separate to land lines and uses the mobile network and he kept his old number. Was easy to set up. Bills came to me. Let me know if you want to contact them and I'll give you the details.

  • estelle_landy Estelle Landy (@estelle_landy) reported

    @Telstra the most useless corporation to exist.. Spent 24 hours with their online customer service over 3 days all saying they have fixed yet done nothing Awesome now being flood effected + having to follow up something that I have been told now by 12 people is "fixed"

  • scifikate Kate (@scifikate) reported

    My phone rings, I answer, lady on the other end announces she’s with Telstra Me: We don’t have an account with you Her: It doesn’t matter, there’s an issue with your line Me, revving up for a full blown rant: You should know I used to work in customer supp- *click*

  • SunshinesAsthe Sozzy d'Sunshines (@SunshinesAsthe) reported

    Telstra connection on the T4 line is always crap! CRANKY!