Telstra

Telstra Outage Report in Arcadia Village, Townsville, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Arcadia Village, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arcadia Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Arcadia Village, Townsville, State of Queensland 11/27/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Arcadia Village, Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

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Telstra Issues Reports Near Arcadia Village, State of Queensland

Latest outage, problems and issue reports in Arcadia Village and nearby locations:

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • caseyphoenix Casey Phoenix (@caseyphoenix) reported

    @Telstra Thanks. I have Telstra One but my mum is prepaid, hence the issue.

  • andygalloway Andy G 💉💉 (@andygalloway) reported

    @Telstra And in the end I am advised to ring 000 Really ? I never said I was being physically attacked , that's a bit over the top isn't it .?

  • aimee_maree Aimee Maree (@aimee_maree) reported

    @Telstra How can you just tell someone that they have a back order? How can you not call them? I get an sms? and I am told “weekly updates” how do I cancel the service

  • MissPolly62 Miss Polly (@MissPolly62) reported

    @whittyjules @GVG1 @Telstra When I ring my Dr they take half an hour to answer the phone. After 20 minutes I usually hang up.

  • andygalloway Andy G 💉💉 (@andygalloway) reported

    Hi @Telstra I am trying to register an unwelcome call from a withheld number which was menacing and where the caller used my name. Both laptop and mobile apps will not allow me to submit report, with a message of Network Error. Tried 10+ times. Where is my customer protection ?

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @NBN_Australia Telstra levels of bad service on steroids.

  • BriRos3 Ali Rose (@BriRos3) reported

    @Telstra hey telstra, my father in Emerald Queensland 4720 has lost the internet. I’m aware that there has been a telstra outage in the area! any idea when it will be fixed?

  • Dangerman_2 Col Smith (@Dangerman_2) reported

    The last week in January I got about 25 scammer phone calls on work, mobile, and (mostly) landline. This week I got only one - they were flummoxed when I told them I was intentionally sending errors to the @Telstra servers to create a homemade DDOS attack & laughing manically.

  • ronnyjimmylaw Ronaldo (@ronnyjimmylaw) reported

    @whittyjules @Telstra Try TPG, much better customer service than Telstra and Optus

  • the_g_rant 💧 Rowan Rafferty 💉💉💉 (@the_g_rant) reported

    @peggymel2001 Commonwealth Bank was okay, QANTAS questionable, Telstra [communications nationally]? fail. Power industries & PUBLIC transport, resounding failures. Having worked on both sides of the fence, my experience is in many places Private Enterprise is "not all it's cracked up to be".