Telstra Outage Report in St Albans, Brimbank, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
@EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
@OperationalInc1 @Telstra I was switched 24 Oct. was great got a few days. Then got this problem. Seems Middayish. Which wouldn’t be volume related. Tho the sms sends me messages that there are problems at 9am, when it is perfectly ok. Someone has really FU.
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.
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Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
All I want from @Telstra is a working nbn service. Just please.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Mattles Returns
(@zootymoose) reported
from
Melbourne, State of Victoria
@Telstra is lack of 4G a known issue on trains between Flinders st and Cheltenham stations in Melbourne
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Gavin Lewis
(@gavinlewis89) reported
from
Melbourne, State of Victoria
@Telstra Thanks 🙂. I’m aware of the smart modem, but I shouldn’t have to pay to replace my existing Telstra supplied modem to work around a network issue. A free placement would be appreciated 😉
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Robert Nash
(@robertnash74) reported
from
Melbourne, State of Victoria
@Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
@Telstra No they were no help😤going to bed now hope it fixed by morning
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
@Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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Dean Moore
(@12_dean) reported
from
Melbourne, State of Victoria
@Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.
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matthew craig
(@whatmsees) reported
from
Melbourne, State of Victoria
Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Louis
(@louis_oneilll) reported
@Telstra Nope - The two hour discussion was a waste of time. I was trying to get the excess data charges removed from my account as my NBN has been out for a week due to storms and Ive had to use mobile data while working from home. Your representative kept trying to fix my Wifi instead.
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Scotty
(@Cool_Scotty990) reported
@y_ev_ @sydney_ev Although the comms in the Gateway one is 3G, so there will be no Mobile network when Telstra shut it down next year.
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Terri Carr
(@Terri_Carr) reported
No Viktor, no new appointment, the problem has always been with the modem but my 4 hour plus chat, is now beyond a joke…. I want to pick up a new modem from the Telstra shop and not be out of pocket…. Not difficult but apparently it is for a multi National….
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Caleb Odgers
(@calebodgers) reported
When will @Telstra give us a good nbn network that’s worth paying for? Constantly dropping out, even when 1 person is on the wifi
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🐠 Wanda 🐠
(@fishy_wanda) reported
@Telstra Hi Greg, I really appreciate you trying to help. However, the account is under my mother's name, she can't call. So each time I've tried to call it is usually after work or during my break.
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Tim Brown
(@ecovr3d) reported
After an hour of the telstra app trying to "troubleshoot" but failing because nothing on the app works without internet. My internet started working again. And then another hour on chat with a support person and it seems to be working for now. Hope it continues
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Brad
(@brad30three) reported
@bones_mc_coy @Telstra @Pink I don’t understand why they couldn’t just send a presale code to Telstra customers, and let us use the Ticketek site instead. Its not amazing, but a hell of a lot better than THAT ****
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Chapter 5, you can’t have it both ways.
(@03notnakamoto) reported
I did have a Taiwanese female friend who I never dated. Cash in hand job with Italian guys in Adelaide. Sinus surgery in Adelaide. Work in tsa for Telstra and origin energy. Moved in with Amy.
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Pwoiter
(@pwoiter) reported
@Telstra Not sure how many people work for Telstra, but I think I spoke to most of them in the last month. Wouldn’t wish this experience onto my worst enemy.
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KRiKiT
(@KritKitney) reported
@Telstra The signal light is commonly orange, but we haven’t seen the online light off before. I had just reset it b/c I was having trouble streaming.