Telstra

Telstra Outage Report in St Albans, Brimbank, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in St Albans, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in St Albans, Brimbank, State of Victoria 11/02/2024 22:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Brimbank, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near St Albans, State of Victoria

Latest outage, problems and issue reports in St Albans and nearby locations:

  • AndyMaherDFA Andy Maher (@AndyMaherDFA) reported from Melbourne, State of Victoria

    @Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.

  • raaahbin R. Obocop (@raaahbin) reported from Melbourne, State of Victoria

    holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra No thanks. I have been through this process so many times before and it is way to painful. You have made so many Australian workers redundant, outsourced entire workforces and the quality of your product and service has suffered greatly. I'm out.

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    @Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @vogrady2132 @RobbiePHannan @Bukumbooee @NickRossTech @delpjm @Kynes3 @Lellane @ABCmediawatch @Commsday @StevejCbr @jonaholmes48 Oh it’s great out in North Balwyn. Numerous addresses in our str have Telstra connections but don’t appear on NBN list. I got address added after a query at NBN booth in Doncaster. Then it disappeared, got it back but NBN site says no service till next May - next door has NBN!

  • fbib Henry Sutanto (@fbib) reported from Melbourne, State of Victoria

    @Telstra when I was connected with cable, I can stream anything with no problem, since changed to NBN streaming live sport is horrible!

  • jfcwbrrr jf (@jfcwbrrr) reported from Melbourne, State of Victoria

    @Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2

  • BenBeech22 Ben Beech (@BenBeech22) reported from Melbourne, State of Victoria

    @martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward

  • Leo__stevenson Leo Stevenson (@Leo__stevenson) reported from Melbourne, State of Victoria

    @Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix

  • AndyMaherDFA Andy Maher (@AndyMaherDFA) reported from Melbourne, State of Victoria

    In the pursuit of decency and fairness can I publicly thank Jeff from @Telstra for fixing our internet issues.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra I have already opened an account with another company. I just needed to vent my frustrations with what remains of this once great Australian company. You made 3.6 Billion last year How about settle for 3.5bil and keep your Australian workforce and quality of service. Shame

  • martincreely Martin Creely (@martincreely) reported from Melbourne, State of Victoria

    Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra It is still under investigation, my 4g backup is absolutley useless and this has to be the 20th outage this year. I do not want to spend hours on the phone trying to get compensated for this. I'm done. Telstra disgusts me from a moral perspective as well as service. I'm out.

  • TheRealBozza1 Jake Bozinovski 🐝⚫️⚪️ (@TheRealBozza1) reported from Melbourne, State of Victoria

    @Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.

  • CampCounsellor Tony Hamlyn (@CampCounsellor) reported from Melbourne, State of Victoria

    Hey @BelongAU you made me wait 4days for a 2nd @telstra techguy! He came and went, made a wrong call re my cable issue without consulting me, and now I’m being told I have to wait even longer. IT’s BEEN OVER FOUR WEEKS!!! PLEASE get him back NOW or I’ll complain to @TIOAustralia

  • I_SANATAN #Santu (@I_SANATAN) reported from Melbourne, State of Victoria

    My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra

  • mike_caridi Michael Caridi (@mike_caridi) reported from Melbourne, State of Victoria

    @Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @Telstra Dear Phil No access. That's the issue. You haven't sent the dongle. Promised, in writing, last September, dmd a copy months ago. Am in the bush: v limited online access via older mobile. Links don't work. How do you expect me to go on line, when you don't provide the gadget?

  • Bushpatriot Kenneth Briggs (@Bushpatriot) reported

    Part two to Telstra, why do Telstra look to customers for sympathy in times of outages, yet nothing is ever fixed in a hurry and they never discount accounts even when services are down for days, it’s all a one way street customers are just expected to cop the poor serviceandcost

  • RayOfSpeed1 RayOfSpeed (@RayOfSpeed1) reported

    @Telstra I've responded to a request to send a DM just now. Until the problem is fixed, I'm going to post a complaint every time I have to cancel a stream.

  • Skepper10 T Skepper (@Skepper10) reported

    @Telstra 2 hrs wasted on help chat last night to try to resolve issue of no incoming SMS, & all i got was what I had googled myself! Followed up again today & was finally told it's a known widespread issue taking 24/48hrs + to fix! Why nothing on your known outages webpage!?

  • BensLodge Ben Green (@BensLodge) reported

    Visiting the folks & trying to work out why their internet is so bad... 30 to 60 seconds to load web pages, but speed test is 50Mb easy. Set google DNS on a computer and all of a sudden magic fix. Is Telstra DNS really this bad? Worst part, can't even change DNS at the router.

  • DethInvictus Deth Invictus (@DethInvictus) reported

    @VodafoneAU So, do you guys have an automatic "sell to Indian call centre" feature when people migrate to yourselves as a carrier? I have NEVER had so many spam calls (Telstra scammers in particular) since I recently was ported to yourselves and I've had my number since the 90's

  • itwittles iTwittles (@itwittles) reported

    @Telstra I have been advised of a txt msg outage affecting some of your customers, myself included... Can't find anything on status and haven't received any notifications, cna you advise on eta to resolve pls?

  • DjRoarmusic DjRoar (@DjRoarmusic) reported

    @Telstra They don't believe me they say service is fine

  • HitsvilleOZ Bill Wyman (@HitsvilleOZ) reported

    @Telstra I'm sure you know that's an even more annoying solution. Don't opt me in in the first place and don't make it difficult to opt out.

  • sirneggles andrewlica (@sirneggles) reported

    holy ******* **** @Telstra you are *so damn close* to losing a fifteen-year customer account over some *incredibly* stupid bullshit right now