Telstra Outage Report in St Albans, Brimbank, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near St Albans, Brimbank, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Long Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near St Albans, State of Victoria
Latest outage, problems and issue reports in St Albans and nearby locations:
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Gwen Gilbert
(@gwendabgilbert) reported
from
Melbourne, State of Victoria
@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Derek Myers
(@WhatNowDerek) reported
from
Melbourne, State of Victoria
Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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Denni
(@Denise97477477) reported
from
Melbourne, State of Victoria
@Telstra Always. It’s garbage
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Aaron Meadows
(@CorrectWeight1) reported
from
Melbourne, State of Victoria
@MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
@geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Gypsy Says
(@SaysGypsy) reported
@Telstra why is it that I am watch the AFL with 1 or 2 bufferings over a 2 hour period but cannot watch iview for 5 mins without it totslly crashing out ? Why does your app tell me I have a home outage caused by floods in Victoria ?? @auspol
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BIRRR
(@FixBushInternet) reported
@Tallawanta @senbmckenzie The Telstra3G towers are planned to be upgraded by June 2024 as that’s when Telstra plans to switch off their 3G network
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Stephen Jones - A Thousand Miles 🇺🇦
(@atmrtwbike) reported
@VodafoneUK I'll get one on arrival. Will take more than a week to get to Australia. I'll use my Telstra service for those few hours.
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Miss Gypsy Says
(@SaysGypsy) reported
@Telstra why is it I can watch a 2 hour AFL match with 1 or 2 bufferings but I cannot watch 5 mins of iview without it totally crashing and become unwatchable ? Why does your app tell me I have a home outage caused by floods In Victoria 22 March 2022 ,? @PaulFletcherMP @auspol
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Michael Morris (he/him)
(@theMickMorris) reported
@Telstra Typical… you didn’t read the tweet did you! Unless you are a magician and can fix Telstra there is nothing to be gained by engaging in further “conversation” about this issue - just stop spruiking bullshit promises about delivery speeds
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Tony West
(@pasavito) reported
@Telstra query; why have all the long term customer loyalty credits gone off my bill? Was getting $30 per month, suddenly gone with no warning. With you also putting internet price up, that’s $420 per year out of my pocket. What’s the go?
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Martin Freeman
(@TalentsourcerAU) reported
@Telstra I live in 2137 Concord area. My 5G download speeds have gone from 600+ mbps (indoors) to 80 mbps thereabouts today (indoors and outdoors). Are there problems in the area???
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Connie Coburg 💉💉
(@conniecoburg) reported
@EddyJokovich @abcnews for a party that espouses freedoms..especially freedom of choice,australia has none,I would love to choose the FTTP, but i am stuck with FTTN. Others around my area are stuck with velocity, which has mega outages (& i believe is run by telstra). No choice, No adequate service!
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syousef
(@SammyYousef) reported
@Telstra Still no resolution. I will be putting in my complaint to fair trading Thursday evening Sydney time.
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Mademoiselle S.
(@Made_moi_selle_) reported
@Telstra hi, is there a number to call from overseas to get support?