Telstra Outage Report in Caulfield South, Glen Eira, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Caulfield South, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caulfield South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telstra
Telstra is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Caulfield South, Glen Eira, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caulfield South, State of Victoria
Latest outage, problems and issue reports in Caulfield South and nearby locations:
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
from
Melbourne, State of Victoria
Hi @Telstra my internet was supposed to have been set up today and I found out that the modem sent out has a known firmware issue. Very frustrating
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@ElysseMorgan Same thing happened to my non-existent Telstra internet service
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra Meanwhile our energy company sent us multiple notifications during their issues on Friday. Good on them for being so customer-first.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Phillip Wilkie
(@WilkieIT) reported
from
Melbourne, State of Victoria
@Telstra hopeless service #Doncaster, staff doesn’t answer phone. Been trying since 9:30am. 15 minutes wait time just to get a phone outright. I would fire every single last person there.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Tully Smith
(@TullySmith) reported
from
Melbourne, State of Victoria
With @ceda_news Director @mcam39, @telstra CEO @andy_penn predicts that the biggest inhibitor of future tech such as autonomous vehicles, will be regulation and issues around liability #futureofwork
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@benschwarz @Telstra Eugh! That’s horrible!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Fastnews
(@Fastnew21204072) reported
@jriewolod @Telstra Just make a complaint with telecommunications ombudsman and they will sort it out
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Trent
(@trentontheradio) reported
@Telstra Sorry guys, I'm all good...it's not a Telstra service.
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Maurice McKinnon
(@horizonaccount) reported
@Pauljneilson191 I have an amount from Telstra apps each month, Don’t know what it is and can’t find out from Telstra to cancel
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Bob F
(@Roaldan1000) reported
@NickRossTech Meanwhile @Telstra have apparently sold Velocity network but keep telling people who've had no internet for weeks in some areas that repairs are on the way. Has Velocity been sold? If so who's doing the maintenance? Who's getting the speed bump scam revenue?
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra I won’t be hiding this in a DM. I have an adsl service, slow but I accept that as it’s good enough when working, however it has a known fault you refuse to repair, it is now so unreliable I have to pay for a second mobile broadband plan as backup, it also is poor as it on 3g.
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351 Nation
(@351Nation) reported
Hey @Telstra how about you take that #letsVaxx **** off my phone? #telstra
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Yourebeingliedto
(@Jess56779593) reported
Anyone on the Telstra network notice our lovely new hashtag in the top left corner of our phones 🤮
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra In the last 2 months you have changed both these plan’s to a higher charge in the guise of giving extra data, both are so slow I can’t use the extra data even it I wanted. So I pay even more for nothing.
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Declan
(@HeresDeclan_) reported
@EmilyTammes "Can we see your Vaccine Passport?" "Here's my 5G network plan with Telstra!"
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dog luva
(@garrick023) reported
@Telstra No don’t understand it. Can you search me on your data base. Can’t be too many Garrick‘s In your system with a complaint unresolved. SA.