Telstra Outage Report in Caulfield South, Glen Eira, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Caulfield South, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caulfield South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Caulfield South, Glen Eira, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Caulfield South, State of Victoria
Latest outage, problems and issue reports in Caulfield South and nearby locations:
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking
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🔴Dr Nickabocka ⚫️
(@grandoldgame) reported
from
Melbourne, State of Victoria
@ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭
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Adam Wilson
(@gussyboy81) reported
from
Melbourne, State of Victoria
@Telstra The website reports no outage. My NTD box just has a solid red light on the alarm
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...
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Slippery Seal
(@slipperyseal) reported
from
Melbourne, State of Victoria
@Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
@Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Chloe Fomo 💜💙💚💛❤
(@ChloeFomo) reported
from
Melbourne, State of Victoria
@Telstra Greg, thanks for your response however, It was reported to Telstra and all they wanted to know was who did it!! I don't have direct infornation on that one either. Still no-one has come out to fix it up.
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Andre
(@andre_genius) reported
from
Melbourne, State of Victoria
@Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.
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Matt 🏳️🌈
(@mattdelves) reported
from
Melbourne, State of Victoria
@freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
The city loop’s internet connectivity is poor. I’m not sure if the traffic has increased or the type of traffic has changed. I do know I spend from southern cross to west Richmond turning my data on and off trying to find a legitimate connection though. Ping @Telstra
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra your technician who is still in the street is refusing to fix a fault that they created. He refuses to fix it. No customer service.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
@mcf_21 @Telstra It’s the Telstra network, not public dude! But yes, beware vulnerable public wifi!!
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cez
(@Claire_Juranic) reported
@Telstra I did that last night... when the internet cut out!!!!! When I WAS STREAMING!!! It cut out twice too
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Doug Black
(@DougBlack7) reported
@Borgus17 @BenJohnson8 Ours used to be decent, but in the last 6 months it's turned to ****, Telstra are constantly making new excuses. It's normally faster than the above, but struggling to get above 12meg down and 1 or 2meg up.
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Tareq
(@Twerech) reported
what ever happened to the quality customer service @Telstra offered its customers? #telstra #nbn
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Doug Black
(@DougBlack7) reported
@Telstra Achieves very little, there has to be an issue on the network for this, all my neighbours have the same issues.
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Cez
(@Claire_Juranic) reported
@Telstra No. I will not, as the router was done twice yesterday, after each outage. It was not one outage it was two. It also takes a VERY long time for it to reconnect, and I kinda need it now
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andrewlica
(@sirneggles) reported
update on this: @Telstra's complaints team have completely resolved this today - it still shouldn't have taken nearly this much time or effort to fix, but I am quite happy with the outcome :)
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Jack Young
(@JvckYoung) reported
@Telstra @SquishTV can't even spell his name right, how you gonna fix his internet
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B
(@Bonmot73) reported
@Telstra Not even at the troubleshooting stage. Simply have no internet thanks to different people telling us different things. Impossible to work. Your customer service is appalling.
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debbie prest
(@debbie_prest) reported
@RacingPedigrees @omnitrader147 I just thought it very strange because it only started after I got new phone & telstra now require direct debit on accounts. Too much of a coincidence, they just said don't click on the link, I told her I wasn't stupid, but shouldn't they be warning customers as it looks legit?
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shish d'agneau
(@agneau_d) reported
@Telstra I hope so too. We've been waiting two months for a response to our email. And now it's been just about an hour. I think it's time for a service level agreement here. And this enquiry is in relation to a two-month disconnection of a vulnerable customer. #notreallife