Telstra Outage Report in Caulfield South, Glen Eira, Victoria
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Caulfield South, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Caulfield South, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Caulfield South, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 hours ago |
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Internet | 2 days ago |
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Phone | 5 days ago |
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Phone | 5 days ago |
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Internet | 6 days ago |
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6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Caulfield South, Victoria
Latest outage, problems and issue reports in Caulfield South and nearby locations:
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daytime2day (@daytime2day) reported from Melbourne, Victoria@Telstra NBN outage. It’s been like that since 9pm last night
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Timothy (@timothy_89) reported from Melbourne, Victoria@telstra are having issues in Melbourne CBD/East Melb. My iPhone says 4G but I can’t get any coverage.
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Robyn D (@KoparaFallsKid) reported from Melbourne, Victoria@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Brett (@6r3tt) reported from Melbourne, Victoria@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck
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Chris (@topher_1976) reported from Melbourne, Victoria@UndaSthnXiStand @larry_blunders @OptusEnterprise Telstra has NOT started switching 3G off. They did turn their 2100MHz network off a few years ago, but the 850MHz network has not.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου (@m_triantafillou) reported from Melbourne, Victoria6+ hours of working on assessments because the home cable internet had an outage for four and a half days. I’m absolutely wrecked. Thanks @Telstra.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου (@m_triantafillou) reported from Melbourne, Victoria@Telstra Yes, I’ve launched a complaint with the Telecommunications Industry Ombudsman about this whole debacle. You nor anyone at Telstra, have still not given me an explanation as to why there was an outage for 4 days.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου (@m_triantafillou) reported from Melbourne, Victoria@Huw_Merlin @Telstra Yeah ADSL. There’s apparently an outage and it won’t be solved before 7pm tomorrow.
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Snickers (@StepmeisterOz) reported from Melbourne, VictoriaWell after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Mr. David “Esky” Goodlad (@dgoodlad) reported from Melbourne, Victoria@Telstra There’s no update just a ticket to escalate in the morning. Still no acknowledgement of a broader outage despite neighbors with the same problem.
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Timothy (@timothy_89) reported from Melbourne, VictoriaMy @AFL mobile broadcast from @Telstra is terrible tonight. Image freezes every two seconds.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου (@m_triantafillou) reported from Melbourne, Victoria@Telstra I tried this to no avail! My internet is not working. I’d like to know if there’s an outage in Preston, Vic. So that I can rule it out if there’s not one and send for a technician.
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Robyn D (@KoparaFallsKid) reported from Melbourne, Victoria@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.
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Oliver van der Velde (@ollinator2000) reported from Melbourne, Victoria@Telstra hi, I m on vacation in australia and i bought a 30$ Telstra SIM Kit . Unfortunately my German iPhone6s says “could not activate mobile data network” i activated as describe in the package , via Telstra Website and Hotel WiFi . Every Tipp is appreciated .. 😉
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𝕮𝖑𝖆𝖎𝖗𝖊 𝕸𝖈𝕶𝖊𝖓𝖓𝖆 (@mckenna_claire) reported from Melbourne, Victoria@Cacotopos @Telstra And get the Worst lol
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου (@m_triantafillou) reported from Melbourne, VictoriaHey @Telstra I’ve been given the run-around about this outage in my area, Preston Vic. We’ve had no internet since Friday, it was scheduled to be resolved by 7pm tonight. This isn’t good enough. I’ve gone over my mobile data limit twice as I’ve had to do assessments for uni.
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Mike Stevens (@mikedoeslife) reported from Melbourne, VictoriaTurns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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Guy Incognito (@TeamBloomart) reported from Melbourne, Victoria@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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Andrew J Phelan (@ajphelo) reported from Melbourne, Victoria@JaneCaro @Telstra I reckon if you wanted to win the election and you promised to fix the telcos you’d be a shoe in!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pip Wells (@pipwells) reportedHey @Telstra - whats going on with 4G reception/service in the Engadine (2233) CBD today. Seems to be dropping our devices back to 3g constantly. Can't wait for the 3g network to be decommissioned... what do we do when the 4g network fails then?
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Lou 🧃 (@theKoala_Man) reported@itshughesy @Telstra Certainly one way to make you become a New Customer hey.
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Nerone_Mma (@Itelluwot) reportedCmon @Telstra nearly an hour waiting to talk with someone? I understand why people say you have the worst customer service in Australia
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Banok Rind (@banoky) reported@aleeb88 That's so good! @Telstra sending bills to an old address but I never gave them. Now I been cut off, its a poxy Monday hahahaha
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Hwarang (@HwarangAU) reported@Telstra HI Telstra, I ported to Boost mobile on the 13th of April 2021. After my old sim stopped working I put the Boost sim in. I cannot make calls or receive data since. Telstra support says it's their issue. I have had no service since. Please help me! I'm desperate.
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Elise (@elisemargow) reportedAmazing that @Telstra is still making a profit given its complete ineptitude when it comes to customer service. Countless phone calls, orders raised, cancelled automatically then re-raised. @andy_penn what on earth is going on there. Your company is a nightmare to deal with.
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Xr globalised (@sarah_andros88) reported@Telstra It's working now I switch off and on I cleared the network settings and gate way settings and then I I threatened them that Telstra could hold them liable for damage to reputation
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Mohamed Idrees (@IdreesM8) reported@Telstra So far Telstra owes me 20 hours x $65 = $1300 for my time spent on calls without any resolution whatsover. Along the way in the last couple of weeks, I found Telstra has the following departments Disconnection, Sales, Provisioning, Technical support, etc. etc.
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Jubbsy (@Jubbsy24) reported@andy_penn A long time Telstra customer who is losing my mind trying to get a phone that was damaged on arrival replaced. Shuffled from one customer support person to another - promises of fixing issue but then nothing happens. Can you get someone to help?
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Prof Felice Jacka (@FeliceJacka) reported@Telstra No, they just checked our service and said it was 'unstable'. They said they'd apply some sort of fix, although that might slow the service down. Said it might take 24 hours. Definitely hasn't improved yet!