Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
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Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra your technician who is still in the street is refusing to fix a fault that they created. He refuses to fix it. No customer service.
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Andre
(@andre_genius) reported
from
Melbourne, State of Victoria
@Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
@Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.
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Matt 🏳️🌈
(@mattdelves) reported
from
Melbourne, State of Victoria
@freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.
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Slippery Seal
(@slipperyseal) reported
from
Melbourne, State of Victoria
@Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice
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Stanley Waite
(@stanleywaite1) reported
from
Melbourne, State of Victoria
@RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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🔴Dr Nickabocka ⚫️
(@grandoldgame) reported
from
Melbourne, State of Victoria
@ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭
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Dr Queen Christina
(@ChristineEwing7) reported
from
Melbourne, State of Victoria
@Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Knight
(@knightd73) reported
@CranmoreFarming @Telstra Fyi as having worked in radio comms if antenna masts are directly in line they can skip towers this is a issue with dampier bunbury gas pipeline. Compared to old cdma all towers have a very sharp cut off so.more frequent dead spots as a result
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GLPhoenix
(@GLPhoenix_) reported
Net seems to be down atm? With the flooding being somewhat nearby that doesn't seem too outlandish, still real annoying though. @Telstra any updates?
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Farrukh Vistro
(@FarrukhVistro) reported
@Optus is there anyone in optus who can fix my issue. Port out from Telstra to optus 5x days ago and having issues with receiving sms and calls from other networks. Tried calling support many times in last few days with no luck. My case number is 15348263439.
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Asude
(@sas_nika) reported
@Telstra How can they visit you? don't you see the situation- you should find them and do it without having them do anything that would be a real help not a marketing tool!
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Blockedbyellymelly#
(@Mitchel65419492) reported
@CaroDiRusso Thats easy. When John Howard sold Telstra to taxpayers, when they already owned it. Now the govt pays rent to Telstra to use the network, that they previously owned. Howard should be in gaol.
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BrucetheGoose
(@GooseBrucethe) reported
@jennifer_murko @reallykazcooke @Telstra Awful treatment of customers. Not only Telstra. With less face to face banking services many seniors are seriously let down. While internet banking is fine for me, I remain with a credit union that has physical branches but for how long?
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Myf Trant 🌈
(@mjt73) reported
@reallykazcooke @Telstra It’s so counterproductive when you really need to speak to someone but you are already incandescent with rage after making seven calls and getting that automated text 6 times before you tell the robot you are going to cancel. Funny how quickly you get a person then
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hurryupwithmydamncroissants 🥐
(@rubytuesday1985) reported
@reallykazcooke @Telstra its atrocious. i am dismayed at customer service these days. im with Belong internet, cant even talk to a human at all. its so angst making and unfair
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Mel
(@melaniemaslem) reported
Has anyone managed to wrestle any information out of @telstra as to when the 4 day outage, which is reported as resolved as of 6pm yesterday will actually be resolved. "asap" was cited as of this morning. @andy_penn - is this your standard?
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Roo-minate
(@ROOminate) reported
@Telstra I went to a watch repair shop today. The old lady running the shop asked me to dial her number to check if it was working or not. She told me that she’s been trying to get her business number working for 2 months! And then she broke down. Imagine her suffering! Pls help