Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (39%)
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Wi-fi (11%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.
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GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Michelle Milton
(@michm) reported
from
Melbourne, State of Victoria
I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?
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FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kate McDonald
(@KateMcDawdle) reported
@darrenpauli Telstra’s not that bad, Daz
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Brett Shearwood
(@BrettShearwood) reported
@alansattler74 A couple of working hypothesis trying to rule out. (1) Telstra is deliberately throttling down & depowering 4G to increase 5G performance in urban settings. (2) 5G is inadvertently interfering with 3/4G signal. Complaints like this,are filtered and rejected by @telstra systems.
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Dean from Oz
(@HDRDean) reported
@Telstra I have spent the last 2 days in a PM with you and you STILL cannot provide us with any information on the outage or plan to fix the 4G. Even your own on site tech in March April reported the 4G issue. And no one has done anything.
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BGL. 🇮🇱🇺🇸🇦🇺 Bill
(@BGL66) reported
@StuartMediaNews I must admit, I own a stack of shares in Telstra ( unfortunately). I’m not a customer of Telstra. I don’t think they can raise their charges for those who are on a contract.
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Dean from Oz
(@HDRDean) reported
@telstra (1of 2) Day 26 no internet and spent over four hours trying to get some information on what the issue is via PM, then messenger...
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Mel
(@Mel57333767) reported
@Telstra The customer service at Telstra is terrible. Gerd Schenkel ignores emails. His inbox is not monitored.
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Kyro
(@SpartanKyro) reported
If @Telstra don't fix my internet soon I'm actually going to lose my ****
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Dean from Oz
(@HDRDean) reported
Not quite sure how you are on to a fix, but at the initial stage of an investigation. When will Telstra stop treating their customers with this level of disrespect.
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Dean from Oz
(@HDRDean) reported
@Telstra You cannot even tell us that which makes me think no one has even started looking at the issue, like the last outage of 19 days when we found out that no one had been allocated to the fault until day 19!
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Dean from Oz
(@HDRDean) reported
@Telstra Last nights 7pm deadline for resumption of service (internet) as usual came and went, still no internet. And i bet my complaints manager will call Monday to say it will be done by Friday 7pm