Telstra Outage Report in Burwood, Whitehorse, Victoria

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	19 hours ago
Melbourne	Phone	4 days ago
Melbourne	Phone	4 days ago
Melbourne	Internet	4 days ago
Melbourne	E-mail	5 days ago
Melbourne	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

• 
  Tania (@taniadalts) reported 5 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 9 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Ayelbee (@ayelbee1) reported 12 minutes ago from Melbourne, Victoria

  Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

• 
  Chris Nelson (@qldtrials) reported 13 minutes ago from Melbourne, Victoria

  @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

• 
  Glenn Hampson (@GlennHampson) reported 16 minutes ago from Melbourne, Victoria

  @KenCrompton Vodafone are horrible and Telstra are way overpriced

• 
  Johnny (@JohnnyLydon) reported 18 minutes ago from Melbourne, Victoria

  @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

• 
  Clare Murphy (@ClareAliceMurph) reported 18 minutes ago from Melbourne, Victoria

  Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

• 
  Ben (@czaxx) reported 19 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 25 minutes ago from Melbourne, Victoria

  @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

• 
  Michelle Redfern (@RedfernMichelle) reported 34 minutes ago from Melbourne, Victoria

  @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

• 
  Michael Jessopp (@ppossej) reported 38 minutes ago from Melbourne, Victoria

  Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 39 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 41 minutes ago from Melbourne, Victoria

  After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 43 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

• 
  Pamela (@PamelaD888) reported 45 minutes ago from Melbourne, Victoria

  @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

• 
  Glenn Hampson (@GlennHampson) reported 47 minutes ago from Melbourne, Victoria

  @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

• 
  Clare Murphy (@ClareAliceMurph) reported 50 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  ***** Melo (@guidomelo1) reported 55 minutes ago from Melbourne, Victoria

  @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

• 
  Timothy 💉💉💉 (@timothy_89) reported 56 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Melissa Begg (@melsybegg) reported 57 minutes ago from Melbourne, Victoria

  @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ILuvGames (@ILuvGames5) reported 8 minutes ago

  @HPeake11 @AFL @Telstra I don't think it's a lack of support. Its that I don't know who she is.

• 
  sportsindustry (@footyindustryAU) reported 9 minutes ago

  @henri_lamer Telstra took digital rights including replays and on demand rights for the afl and aflw websites and club network. There is also a tech component for Marcel stadium.

• 
  Adam Williams (@adamjonwilliams) reported 10 minutes ago

  hey @telstra, could you update your mobile bill you send to people to include the total data used - this way we can migrate down to smaller plans where we arent going close to the data on the current plan. Included but no total - to avoid exactly that?

• 
  dawn lambie (@avava45) reported 11 minutes ago

  @Telstra Tanasha, it was a nice thought, I rang but the guy, could not help me - go figure. Telstra gives and takes away....PLEASE RESTORE MY EMAIL it is now 2 weeks

• 
  Priscilla Matheson (@SillBill_321) reported 13 minutes ago

  Since to death of this crap. Free to air and you can't even watch the channels without a 3min delay @Telstra TV and @9Now every bloody time. This login crap is ****. Free to air login should be an option or stay logged in!! Not lick you out

• 
  SAPaleAle (@SAPaleAle) reported 14 minutes ago

  @Telstra Also I tried to change plan and it took me thru a shopping cart process then told me I don't have a service to upgrade. Will use the website tonight to see if it works

• 
  Sipo.c (@c_sipo) reported 15 minutes ago

  @AFL @Telstra Afl who the actual **** runs your entertainment department.

• 
  sportsindustry (@footyindustryAU) reported 17 minutes ago from Adelaide, South Australia

  @johnsonleung @oethesaint @Tenash921 My understanding is that the afl website and associated network are Telstra assets. Telstra recieves all the advertising profit.

• 
  dawn lambie (@avava45) reported 19 minutes ago

  @Telstra it was Tech support I spoke to. have not been able to email my family in Queensland and Japan. so upset. yes, should not have yelled last week but was talking to .... stopped this time as my home phone no. would not cancel to ad mobile no

• 
  Nathan Hayden (@Bammmbalammm) reported 25 minutes ago

  @Telstra hey **** suckers your internet is ****** in the wide Bay region Queensland Australia, try fixing it, people pay you alot of money for that service *****