Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 09/10/2024 13:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Never down just extremely slow speeds for up to 48 hours

  • CraftBeerJay Craft Beer Jay (@CraftBeerJay) reported from Melbourne, State of Victoria

    @Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.

  • cliff311069 Cliff (@cliff311069) reported from Melbourne, State of Victoria

    @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • klatchfo95 K A Latchford (@klatchfo95) reported from Melbourne, State of Victoria

    @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • maartenijzerman Maarten IJzerman (@maartenijzerman) reported from Melbourne, State of Victoria

    @Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Nope. Never anything there.

  • DiYaqSar Diana (@DiYaqSar) reported from Melbourne, State of Victoria

    @Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!

  • chrismca88 Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    @Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • mattylalor Matt Lalor (@mattylalor) reported from Melbourne, State of Victoria

    @Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help

  • timothy_89 Timothy (@timothy_89) reported from Melbourne, State of Victoria

    @swandane @Telstra !!! Help him out

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • farhanmunir Farhan Munir (@farhanmunir) reported

    @Telstra yet i see no proposed plans from @Telstra in RFNSA. Can someone please confirm the future plans of mobile coverage in this area. Cant fathom that the biggest mobile operator of a country has coverage issues in metro area of the biggest city in 2022.

  • lmLycan #SithLycan (@lmLycan) reported

    @Elyte96 @Telstra Thats ******* terrible

  • Bobra58 Freo Docker (@Bobra58) reported

    @LloydsBank your telephone system won’t work with the Australian Telstra service. When will this be fixed? It’s really frustrating that I can’t reset my banking details!!!!Also there’s no contact E-mail address - would rather make complaint by E-mail

  • postanous Jesse donnelly (@postanous) reported

    @Telstra hi guys OS in Italy, ny day pass with my sim has stopped working. I mucked around with the app, changed settings then changed back (day pass active) since then simm card not working. The bot not being nice.

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn @telstra you broke my nbn on the 19th of December and it hasn’t been fixed. Why can’t you fix it. How hopeless is Telstra

  • NoodlySnoodly Lemmy/Ashen 🖤💛❤IM NOT GERMAN (@NoodlySnoodly) reported

    actually begging telstra to stop being horrible and either give me a working wifi router or give me mire data

  • ItzAngaa Angr 🇦🇺 (Vice) #ItzAngaa (@ItzAngaa) reported

    @Elyte96 @Telstra Aussie broadband bro Aussies only and the speeds are insane + ive never had a problem with them. They purchase all the highest quality lines

  • LesleyDewarAU Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.

  • KritKitney KRiKiT 💉💉 (@KritKitney) reported

    ******** is wrong with the internet in WA at the moment? @Telstra says it’s not them but why are so many businesses and homes having issues? #NBN #Telstra #internetshutdown

  • PracticalGeek Kelvin de Waele (@PracticalGeek) reported

    @Telstra Karla@Telstra Aitkenvale sorted it. The staff there are great. 1 phone call while on the tarmac & by the time I landed the order is in progress. Gold Support Chat thing was fast but useless for Velocity & the phone support was worse. I get you gotta save money but man it’s crap.