Telstra Outage Report in Burwood, Whitehorse, Victoria

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	22 hours ago
Melbourne	Internet	3 days ago
Melbourne	Phone	6 days ago
Melbourne	Phone	6 days ago
Melbourne	Internet	6 days ago
Melbourne	E-mail	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

• 
  Peter Bannan (@PeterBannan5) reported 3 minutes ago from Melbourne, Victoria

  Hey @Telstra, your app is down. Makes it difficult to pay you…

• 
  DevaDev (@DevaDev21) reported 3 minutes ago from Melbourne, Victoria

  @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

• 
  Adam (@Adam_Goldman) reported 6 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Kyle Minall (@kyleminall) reported 6 minutes ago from Melbourne, Victoria

  @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

• 
  troiboi 🤨 (@Troiboi) reported 10 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  not your real Dad (@meholt) reported 11 minutes ago from Melbourne, Victoria

  @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

• 
  XXLR (@Xiaoxialiu8) reported 11 minutes ago from Melbourne, Victoria

  @Telstra I was get a good solution from your service team 👍well done ✅

• 
  Nikki Clare (@Niksterisms) reported 13 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  Damian Marley 🚀 (@asteroidproject) reported 14 minutes ago from Melbourne, Victoria

  Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

• 
  Pickles (@Piiiiickles) reported 22 minutes ago from Melbourne, Victoria

  @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

• 
  DevaDev (@DevaDev21) reported 26 minutes ago from Melbourne, Victoria

  @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

• 
  Sue Roberts (@sueroberts7) reported 36 minutes ago from Melbourne, Victoria

  @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

• 
  DevaDev (@DevaDev21) reported 38 minutes ago from Melbourne, Victoria

  @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

• 
  DevaDev (@DevaDev21) reported 43 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  vito m (@vitomattvm) reported 45 minutes ago from Melbourne, Victoria

  Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

• 
  Ade (@BillieHill64) reported 47 minutes ago from Melbourne, Victoria

  @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

• 
  Peter Bannan (@PeterBannan5) reported 50 minutes ago from Melbourne, Victoria

  @Telstra That takes me to sign in, which takes me back to my account and the app.

• 
  Nikki Clare (@Niksterisms) reported 50 minutes ago from Melbourne, Victoria

  Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 51 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  vito m (@vitomattvm) reported 54 minutes ago from Melbourne, Victoria

  @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸Everglaves🌸Vtuber: Pre-Debut (@everglaves) reported 5 minutes ago

  @JustNepping Telstra Australia 😭 but it is actually an nbn issue so we need to wait for a technician to come out.

• 
  Apollo (@do_fandango) reported 6 minutes ago

  @Telstra "Tap on “People” under “What can interrupt Do Not Disturb”. " - Nope. Does not exist on the S10 with latest updates.

• 
  Alp (@PotteryTNT) reported 7 minutes ago

  @Telstra Oh damn not bad for me then, thanks

• 
  Jess Thompson (@Jessssuhh) reported 9 minutes ago

  @Telstra I'm just talking about the massive difference between "stay connected plus" and "upgrade and protect". Like why what I pay monthly plus the $99 screen repair deductable is more than the cost to just take the damn phone to a repair shop.

• 
  valeriekhoo (@valeriekhoo) reported 10 minutes ago

  @Telstra Thanks Lauren. It has been too traumatic and stressful to deal with Telstra. I've wanted to support Telstra for ages but it's just not worth the trauma. It's seriously anxiety-inducing. I feel heard. It's just that no one did anything to help me get connected after hearing me.

• 
  ohsixoneoh (@ohsixoneoh) reported 11 minutes ago

  @ServiceNSW Hi, I always install new updates. Honestly I think it’s a Telstra issue but it’s really frustrating to have to wait outside a store for it to finally check in (or out)

• 
  KunwarAlok (@aloktg) reported 12 minutes ago

  @Telstra when I call, I am asked to go to app, on app asked to message, when trying messaging to specific issue asked to message generic, when spending generic asked to put reference… seems not ready to take any complaints

• 
  paultelling (@paultelling) reported 15 minutes ago

  @Telstra I was just talking to your team on here, the chat on Twitter and they are just as bad. I have been boxed away and then ignored. Then feedback pops up and asks me how you did?! I might as well be talking to a brick wall

• 
  💧🌱🌏 🔥 🐀 DennyDownunder (@whitefangdragon) reported 16 minutes ago

  @Telstra Done that. confusion over which division will help. that's why i'm going around in circles i even have a ref nbr

• 
  Catherine Eibner (@ceibner) reported 17 minutes ago

  @Telstra I have been going in circles with support for over a month - and despite multiple requests to escalate I cannot get my request looked into further. Can you help please??