Telstra Outage Report in Burwood, Whitehorse, State of Victoria
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (37%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
-
Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
-
Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.
-
एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
-
MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
-
Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
-
AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
-
Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
-
Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
-
Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
-
Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
-
g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
-
Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
-
Melanie Raymond
(@Mel_Raymond1) reported
from
Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
-
AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
-
Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
-
Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Curnow
(@ausThinker) reported
@Telstra Nope, can't report anything there. Just takes me to a troubleshooting page with suggestions about things I can try. I've been to that page several times and there is absolutely nowhere I can raise an issue.
-
steve
(@sjfj60) reported
@Telstra The new boss should look at customer service. I got Mega gigs of data because the service was so poor
-
Sulphurcocky🦜
(@Sulphurcocky1) reported
@Telstra Thanks folks - I have had help from Telstra re the mobile network I my area & they were able to inform me that there were no registered extenders in my area. but that was all they could do. Aust needs a way to disable criminal IMSI catchers (Stingray) &/or SS7 attacks.
-
saurabh
(@sauravld) reported
@Telstra I reported an incident with TelstraOne service not letting my Apple Watch connection to my phone. Unfortunately after 48 hrs of reporting this and all of your techies looking into it could not resolve the issue. What a piece of junk is this TelstraOne service
-
Digital Manifesto: Ellen Cresswell
(@ManifestoDigi) reported
@Telstra hold music makes me want to hang up. Is that intentional?
-
Chris Curnow
(@ausThinker) reported
@Telstra I went through all the trouble shooting steps but there is nowhere I can create a faults case. Regarding "message us", isn't that what I'm doing here?
-
Norelle Feehan
(@NorelleFeehan) reported
@Telstra @cityofsydney That loud humming is back around Victoria/Liverpool St ... there has been a lot of work on that horrid huge Telstra building done by guys on ropes this past month ? Not sure if Council has been getting calls #Darlinghurst
-
Zim Stead
(@ZimStead) reported
@Telstra Thanks Phil - but honestly laughable as a response! Not a dig at you - but we’ve had so many complaints and frustrations I’m fatigued with Telstra now. Problem is - we have NO CHOICE out here, and Telstra know that…and do stuff all as a consequence
-
WWDA
(@WWDA_AU) reported
@WESNETAustralia @isobelmonty @1800RESPECT Are the Counsellors who were employed by Medibank Health Solutions (before the awarding of the tender to Telstra Health & DVConnect) being offered continued employment under the new service provider?
-
Peter Adderton
(@peter_adderton) reported
@andy_penn Really appreciated the support you showed @BoostAus you are leaving Telstra in a better place than when you joined ...wish you the best.