Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 02/15/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • millionsofmyles Myles Harris (@millionsofmyles) reported from Melbourne, State of Victoria

    @Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    @MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • tchpurishonakov jordan.tchpurishonakov (@tchpurishonakov) reported from Melbourne, State of Victoria

    My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.

  • milth Megan Hennessy (@milth) reported from Melbourne, State of Victoria

    @TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    @Telstra refer to my complaint via Twitter on 11/2 for last time this happened.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

  • TahnyLew Tahan Lew Fatt (@TahnyLew) reported from Melbourne, State of Victoria

    So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • GigsyOSRS Gigs B) (@GigsyOSRS) reported from Melbourne, State of Victoria

    @Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    @Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • Denise97477477 Denni (@Denise97477477) reported from Melbourne, State of Victoria

    @Telstra Always. It’s garbage

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Braddles66 Telstra has until June 14th to fix the problem.

  • wheels002 Kerrie B (@wheels002) reported

    @Telstra Ryan, they gave no reference number this morning. They just said they’d arrange a callback at approximately 11:15. It’s regarding the same issue from Saturday afternoon……No internet. Refer DM’s.

  • JimmyHyde Jimmy Hyde (@JimmyHyde) reported

    @Telstra Yes no more this group has ruined my life and I won't take no more ****

  • chloesimonerose chloe 🫶🏻 (@chloesimonerose) reported

    @_youpearl actually ignore that telstra sucks i just remembered when my internet was out for 3 weeks 😐

  • stardustdakini gem (@stardustdakini) reported

    @RoyanWg I even remember Telecom *sigh I wish it still existed. I hate paying exorbitant amounts for a service I need just to make other people rich, while they treat me appallingly and whose service is not fit for purpose. @Telstra #TelstraRort

  • ansonsfish Philip Purnell (@ansonsfish) reported

    @Telstra promise and generally deliver excellent and prompt service online but it’s a different matter when you try to follow through with their advice. If you buy a product online and it’s faulty there must be away to return it without having to go through a Telstra shop.

  • Lostsoulz1211 mathew senior (@Lostsoulz1211) reported

    @Telstra Please can you fix your 5g internet services please its been 12 days now with slow as speeds on both mobile and my 5g internet im located in Rockingham!!! Paying 85 a month for my internet and 55 a month for my phone with speeds im unable to even watch Streaming services

  • far_koff_ Mick 👇 🇦🇺 (@far_koff_) reported

    @charmie13 @Telstra I got a thousand points to spend on some useless crap I'll probably never use... yay Telstra... 🎉 🎊 🍻

  • Gergyl Gerg (@Gergyl) reported

    So @Optus email alerts told us yesterday that they'd fixed Murwillumbah Hospital Hill (4g on 700 MHz) ... and it just dropped out again. I see Telstra has a bit of 5g signal here now. Hmm; that's interesting.

  • Nars76 Damon C (@Nars76) reported

    @AFL @Telstra I will never get over us losing the GF this year