Telstra Outage Report in Burwood, Whitehorse, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
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matthew craig
(@whatmsees) reported
from
Melbourne, State of Victoria
Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore
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Adam Eberbach
(@aeberbach) reported
from
Melbourne, State of Victoria
@jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.
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Blair Hughes
(@MrBlairHughes) reported
from
Melbourne, State of Victoria
@Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks
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Samuel Janda
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.
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Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
@Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.
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Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
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abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.
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Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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Nial Finegan
(@NialFinegan) reported
from
Melbourne, State of Victoria
@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ms likkle Tweet
(@likkle_ms) reported
@ellensandell I will never forget the day Greens crossed the floor to Vote with the LNP to sell Telecom (now Telstra,) never trusted them after that. Glad Lidia's in there and that Celeste is having a go. But boy, poliTricks, is a hard, frustrating, shifty game. Very disappointing to watch. 😒
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Obey Aritally
(@ObeyAritally) reported
@Telstra hi Telstra you're good service provider
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Raw Artz
(@RawArtIzGaming) reported
Thinking of how I'm going to have to fix the internet again for you since you guys have no clue what you're doing. @Telstra by the time you get this message I will have fixed it... and you can pretend you somehow contributed or to ease my woes.
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Sarah Halls🌏BLM MeWe/Refugees/Dance/INFP/VG💚XR🎀
(@clearticulation) reported
@Telstra Also, another thing Telstra - poor people living 50% below the poverty line on Jobseeker cannot access Telstra vouchers via community welfare orgs during lockdown. You know this but haven’t offered peeps any other alternatives.
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Bradley Smith
(@semiosmith) reported
@FeliceJacka @Telstra @Plantronics I don't know if this is any use, but I was having trouble two days ago with a Plantronics headset and then downloaded the 'Hub' software from their website, which fixed the issue I was having (mute button was stuck on)
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ALGO BOT NEWS
(@algobotnews) reported
Telstra deploys Infinera's 800G solution across its international network $INFN $TLSYY
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greg
(@elizabeth_BBC) reported
@Telstra @tokerShark Telstra are the worst. Leave them!
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$1000 crab (join CATU)
(@punchedmonet_) reported
I’m so mad I’ve been here like 5 seconds and got my first actual scam call the other day the woman was like ‘your Telstra account’ and I was like ‘I don’t have telstra’ and she just hung up like?? Oh you’re gonna try rob me but you can’t even say bye??! Rude ***** 😤
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BrownSquirrel
(@BrownSquirrel) reported
@Telstra No it hasnt been compromised because Im not silly enough to click on them. Im just tired of the amount I get at all hours of the day and night. Im paying you for a service that Im not getting and so is my family. We're all getting them and so are a LOT of other people
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Oz By Drone
(@ozbydrone) reported
So @telstra still have not reactivated home phone to allow porting. And today, they DISCONNECTED my internet service that is with another company without my consent. Is Telstra deliberately trying to screw with me - or is this just incompetence?