Telstra Outage Report in Burwood, Whitehorse, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telstra
Telstra is having issues since 03:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia WE HAVE BEEN WAITING FOR 2 months to make this work time to fix it or let me out of the contract #desperate
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@StephieFS @Telstra Total shot device as usual from Telstra having the same issue my broadband should have been transferred on the 24th April still waiting app is useless. #joke #nocustomer service
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@mattsun75 @Telstra Piss poor service well #no service from them having the same issues total joke of a company
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Dylan Taylor
(@Dylaantaylor) reported
from
Melbourne, State of Victoria
@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any
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Katrina
(@katrinabicket) reported
from
Melbourne, State of Victoria
Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew, i got a Telstra text & my channels were blocked & F1040 on 26th. I finally got my service resumed on 27th but the bill is overcharging me $100s again. I have not heard from a manager up to now even though i asked for contact asap. My issues started Dec 12th.
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george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
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Rachel Devine
(@sesameellis) reported
from
Melbourne, State of Victoria
@Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
I know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Arnott
(@arnottchris) reported
@alexmakin @Telstra Thank you for the reminder of why I'm not a Telstra customer
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Michael Nelson
(@mikeydotcomdota) reported
@Telstra gee you've made a hash of your new billing system. And you've broken the mytelstra app - the new 2fa sends me into a loop with no chance to pay. And your credit team sent me a shitagram with threats. 3 different balances on the website. #ombudsman time? #renationalise
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We just saved Australia
(@JohnnyKouros) reported
@ShiannonC The shame of owning AMP, Suncorp and Telstra, you really are in someone's pocket! You could have done so much better but happy to support losing businesses.
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Mitch Nicholls
(@mitchnicholls) reported
@Telstra Well, in this mornings chat with 3 support 'people'. I had to go through it all again. Seems they got an inch away from submitting the order to then handing over. Can't do online myself due to an error. I am on the right plan. Seems very difficult to get any assistance!
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Priscilla Matheson
(@SillBill_321) reported
Since to death of this crap. Free to air and you can't even watch the channels without a 3min delay @Telstra TV and @9Now every bloody time. This login crap is ****. Free to air login should be an option or stay logged in!! Not lick you out
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Jamie B
(@JustJamieB90) reported
@GeelongCats @Telstra I love you Geelong. But Telstra are scum. Never use them again. Near a decade of grief cause by an error on there end, and not so much as an apology when I finally proved there wrong doing. #FuckTelstra
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SAPaleAle
(@SAPaleAle) reported
@Telstra So I am stuck paying and extra $21 month because Telstra systems are broken. What should take 2 minutes now will take 20 minutes via messaging.
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Alex Makin
(@alexmakin) reported
After waiting 4 days to speak to Telstra Complaints I finally get an email for my 'urgent' complaint. Now that I've called them (midnight in New York), I'm by reception they cannot transfer me to anyone. @telstra your complaints team seems to be as faulty as your services.
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Alex Makin
(@alexmakin) reported
@arnottchris @Telstra I went with Telstra back in 2012 when I had regional/rural clients, but really there's no reason to keep them - especially since their roaming services fail to work in New York City which I'd hardly call non-metro.
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Sipo.c
(@c_sipo) reported
@AFL @Telstra Afl who the actual **** runs your entertainment department.