1. Home
  2. Companies
  3. Telstra
  4. Burwood, Victoria
Telstra

Telstra Outage Report in Burwood, Whitehorse, Victoria

Why is my Telstra service not working?

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 16 hours ago
Melbourne Internet 3 days ago
Melbourne Phone 6 days ago
Melbourne Phone 6 days ago
Melbourne Internet 6 days ago
Melbourne E-mail 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • BaethanEnergy
    Baethan Mullen (@BaethanEnergy) reported from Melbourne, Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • grandoldgame
    🔴Dr Nickabocka ⚫️ (@grandoldgame) reported from Melbourne, Victoria

    @ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭

  • andre_genius
    Andre (@andre_genius) reported from Melbourne, Victoria

    @Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.

  • Alex_I_88
    Alex (@Alex_I_88) reported from Melbourne, Victoria

    @Telstra I’ve had the service for around a week or so.

  • kobeowns
    Daniel (@kobeowns) reported from Melbourne, Victoria

    Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    @hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.

  • paulieferrari
    Paulie Ferrari (@paulieferrari) reported from Melbourne, Victoria

    @Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking

  • slipperyseal
    Slippery Seal (@slipperyseal) reported from Melbourne, Victoria

    @Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice

  • coachbear
    mikey (@coachbear) reported from Melbourne, Victoria

    Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...

  • TonySheahan
    Tony Sheahan (@TonySheahan) reported from Melbourne, Victoria

    @Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco

  • john_brockie
    John Brockie (@john_brockie) reported from Melbourne, Victoria

    @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

  • PaulMaric
    Paul Maric (@PaulMaric) reported from Melbourne, Victoria

    @trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.

  • ChristineEwing7
    Dr Queen Christina (@ChristineEwing7) reported from Melbourne, Victoria

    So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.

  • stanleywaite1
    Stanley Waite (@stanleywaite1) reported from Melbourne, Victoria

    @RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps

  • Sbarry86
    Shaun (@Sbarry86) reported from Melbourne, Victoria

    @jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

  • PaulMaric
    Paul Maric (@PaulMaric) reported from Melbourne, Victoria

    @glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.

  • ChristineEwing7
    Dr Queen Christina (@ChristineEwing7) reported from Melbourne, Victoria

    @Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.

  • JohnnyLydon
    jk (@JohnnyLydon) reported from Melbourne, Victoria

    @connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    @Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment

  • mattdelves
    Matt 🏳️‍🌈 (@mattdelves) reported from Melbourne, Victoria

    @freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Krungthepkris1
    Krungthepkris - back home 🇺🇦🇹🇼 (@Krungthepkris1) reported

    @QuentinDempster @TonyHWindsor Because Tony Abbutt wanted to spike a Labor initiative in support of Murdoch and Telstra- and used a man who should have known MUCH better given he early involvement in Ozemail - Turnbull terminated fibre all the way at Abbutts behest

  • KaervekFC
    Kaervek FC (@KaervekFC) reported

    @Haydos4221 @timeisticking21 @Telstra Think about that for 1 second. A data breach doesn’t support a digital ID, it gives the largest reason for why there shouldn’t be a digital ID.

  • fukemweball7
    shari 🌹 (@fukemweball7) reported

    @ezzh_ Telstra sucks but nbn is amazing

  • NwSanders93
    Nick Sanders (@NwSanders93) reported

    @timrosen35 I’m getting much better reception in general compared to before already with Telstra and am happy with the switch. For me it wasn’t even anything to do with the data leak, obviously not ideal but their customer service and technical support is atrocious too!

  • PamelaValemont
    Pamela Valemont (@PamelaValemont) reported

    @Telstra I just tried to pay using the link you sent. I had already done that, before I contacted you. I told you I have tried to pay on line on my Telstra page. Mobile phone plans MUST have a catch up facility. DD's fail as they will continually, because they are made before payday.

  • shafiwu_iliasu
    Shafiwu ILIASU (@shafiwu_iliasu) reported

    Nearly two weeks after Optus reported its own incident, Australia's largest telecoms firm Telstra disclosed that it had had a data compromise via a third party.

  • moonlightstrife
    mich 👻 (@moonlightstrife) reported

    @Overcastz also theyre on telstra so hopefully not as **** at v0dafone lol

  • IanSamuels3
    Ian Samuels. Albo's lefties!🌈 (@IanSamuels3) reported from Trangie, New South Wales

    If anybody is s Telstra customer! Ring them up! 🙄🙄🙄🙄🙄🙄

  • melbeverytime
    melbeverytime (@melbeverytime) reported

    @Telstra 30+ years with you and you cannot manage to transfer a loyalty discount to an upgraded phone, or offer any incentive to stay... what an absolute disgrace! No longer about anything other than the bottom line! One Bill gone, service shot... what a joke!😡

  • NwSanders93
    Nick Sanders (@NwSanders93) reported

    @timrosen35 Telstra setup took me 15 mins in store and fixed all the issues I was having with Optus - so far so good but time will tell!