Telstra Outage Report in Burwood, Whitehorse, Victoria

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	21 hours ago
Melbourne	Internet	2 days ago
Melbourne	Internet	4 days ago
Melbourne	Phone	7 days ago
Melbourne	Phone	7 days ago
Melbourne	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

• 
  PrincessPooket (@JBPooket) reported 7 minutes ago from Melbourne, Victoria

  @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

• 
  A bit Suss (@abitsuss) reported 10 minutes ago from Melbourne, Victoria

  @Telstra is there an outage in Kew ?

• 
  Kate Murdoch (@KateMurdoch3) reported 14 minutes ago from Melbourne, Victoria

  @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

• 
  aussieaubs (@aussieaubs) reported 18 minutes ago from Melbourne, Victoria

  @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

• 
  Cliff (@cliff311069) reported 23 minutes ago from Melbourne, Victoria

  @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

• 
  Chris McAlinden (@chrismca88) reported 26 minutes ago from Melbourne, Victoria

  Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

• 
  Lewis Le (@LewisLe2) reported 29 minutes ago from Melbourne, Victoria

  @Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡

• 
  K A Latchford (@klatchfo95) reported 34 minutes ago from Melbourne, Victoria

  @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

• 
  Sean Callanan (@seancallanan) reported 34 minutes ago from Melbourne, Victoria

  @Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.

• 
  oztimmay79 (@Oztimmay) reported 39 minutes ago from Melbourne, Victoria

  Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?

• 
  jords (@jaejtee) reported 41 minutes ago from Melbourne, Victoria

  @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

• 
  mayank (@mayannkk) reported 46 minutes ago from Melbourne, Victoria

  optus sucks so much my god. y’all please tell me telstra is better

• 
  Raza (@rehanrazach) reported 48 minutes ago from Melbourne, Victoria

  @Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.

• 
  Pablo (@pablonico85) reported 48 minutes ago from Melbourne, Victoria

  @Telstra , internet down in Southbank. Do something please.

• 
  mrjc (@jwilliamcarroll) reported 51 minutes ago from Melbourne, Victoria

  @Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app

• 
  Christopher Sims (@cjsims) reported 54 minutes ago from Melbourne, Victoria

  @Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.

• 
  Kate Murdoch (@KateMurdoch3) reported 58 minutes ago from Melbourne, Victoria

  @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

• 
  Graham W Kidd (@grahamwkidd) reported 59 minutes ago from Melbourne, Victoria

  Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.

• 
  Adrian Loverso (@fabrehair) reported 59 minutes ago from Melbourne, Victoria

  @Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified

• 
  Wasif Bhatti (@ip_sub_zero) reported 60 minutes ago from Melbourne, Victoria

  Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Reece 🇦🇺. 🇺🇦 Слава Україні! (@Fastlane76) reported 8 minutes ago

  @Telstra you might want to check about "power lines down".. the lines down are affecting 7 customers and are nowhere near your exchange - they are in the rural part of Wanneroo, well away. Your excuse doesn't explain northern suburbs NBN issues either.

• 
  Gavin (@GavfromAUS) reported 9 minutes ago

  @Telstra Your customer support agents are a joke. Was trying to report the outage this morning only to be read a script on loop saying there is no outage it's my device and to reset it. Plus refused to escalate the chat to someone with a clue. You guys hiring robots or people?

• 
  Jenna McClure (@Jennamcclure02) reported 11 minutes ago

  @PastorRegular @Telstra Issues in 6031 with 3 account holders with no signal as well

• 
  Jack Cooksey (@triggywiggy) reported 12 minutes ago

  Well @Telstra is down in the North of Perth. Effecting many users. Nothing on their website or the other companies who use their networks websites. Looks to be an outage effecting all using Mobile in the Northern Suburbs

• 
  Holden 'The Wall' Sheppard 🇦🇺😎💪 (@V8Sheppard) reported 12 minutes ago

  @Telstra @JustinJCoates Hi @Telstra I finally got through to someone in your call centre about this outage and he told me I had to restart my phone even though it would disconnect the call. He said he'd call me right back. That was 20 mins ago. Can someone please call me back?

• 
  Ben Milan (@BenMilanNow) reported 13 minutes ago

  @Telstra We can't even leave the store due to payment being down.

• 
  Badlander Enthusiast (@DigitisedDingo) reported 18 minutes ago

  Telstra upped me to 5G and my data has never been ******* slower im going to scream.

• 
  WAus Jack Bauer (@WAusJackBauer) reported 23 minutes ago

  @Telstra I still think the outages website should be updated ASAP to display that there is an outage because otherwise people will think the fault is with their mobile device. If the outage does not last long, the outages website can always be updated again to remove it

• 
  Abraxas (@AbraxasUlysses) reported 24 minutes ago

  F U #telstra worst company in the world. Run by idiots. Who does freakin maintenance IN THE MIDDLE OF THE DAMN DAY ?!???

• 
  @ausgroucho@aus.social . Not the Heavy Metal band. (@AusGroucho) reported 25 minutes ago

  Jeebus but #Telstra make it hard to cancel an unneeded service.