Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 12/18/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • rwa_aust RWA (@rwa_aust) reported from Melbourne, State of Victoria

    @apoel35908386 @Telstra This is good customer service. Not sure how giving information to their customer base on ways to avoid dying of a deadly disease is virtue signalling?

  • kif_inti_mary 💧Mary Lucas (@kif_inti_mary) reported from Melbourne, State of Victoria

    When you look back at all the work done in Victoria and all this fwit can focus on is pettiness Obviously she’s never had to deal with something as simple as Telstra or Qantas or a Bank.. fool girl

  • MarkWaite1959 Mark Waite (@MarkWaite1959) reported from Melbourne, State of Victoria

    @jedws @Telstra Sorry to see I’m not alone - have been trying to buy a new service for 2 days!!

  • RaffAgostino RaffAgostino (@RaffAgostino) reported from Melbourne, State of Victoria

    @jriewolod @Telstra That’s terrible Telstra would do that. And $6500 is a drop in the ocean to them.

  • TaranReynardWhy 💧Taran Reynard Whyte💜🦊🌈🦄 🕯️😷🐭🐀🐁 (@TaranReynardWhy) reported from Melbourne, State of Victoria

    @RobertArnol Well, fancy Telstra doing something right for a change! Wonders never cease!

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to disconnect my internet service but you keep hanging up on me before I get to speak to someone. How can I arrange this?

  • pebotuwa anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported from Melbourne, State of Victoria

    @Telstra I'm still crying to get my content call dropping issue fixed and you're telling me a new deals.

  • rwa_aust RWA (@rwa_aust) reported from Melbourne, State of Victoria

    @apoel35908386 @Telstra This is good customer service.

  • WhofanRachel Rachel Maclean (@WhofanRachel) reported from Melbourne, State of Victoria

    Once I waited on the phone close to two hours to speak to Telstra, right now it's been 38 minutes with Service NSW. It's not that I'm patient, it's that I've invested so much time I just can't give up.

  • CorrectWeight1 Aaron 💉(1 AZ + Flu Shot) (@CorrectWeight1) reported from Melbourne, State of Victoria

    @GlennHampson @EmergencyBK @Telstra Get a telstra call guardian home phone. If screens calls. Call centres don't proceed when asked for their name. So you'll never get the call coming through 👍

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra No problems showing there, but third party app showing widespread outages in Melbourne’s inner east/southeast

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    Can someone tell me what ******** this Telstra air is on my Mac … it’s coming up as my wifi- can’t log out of it and defaults me to it as my wifi.. won’t allow me to access any websites

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra Outages page just updated to confirm network problem. My modem I supposed to flip to 4G when this happens so not pleased that it doesnt

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @telstra internet outage in Kew VIC atm?

  • melissaracing Melissa Griffiths (@melissaracing) reported from Melbourne, State of Victoria

    @jriewolod @Telstra Terrible 😞

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?

  • DavidMo70005810 David Moore (@DavidMo70005810) reported from Melbourne, State of Victoria

    @Telstra You just put my nbn bill up. I can’t cancel within contract without a penalty but you can put prices up. When the contract expires you will lose a 20 year customer. Mobile and internet. So long. Never to return

  • kouky Michael Koukoullis (@kouky) reported from Melbourne, State of Victoria

    @stevelikesyou what was the name of that mobile provider on the Telstra network again?

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    The irony of @Telstra not having a phone help service where you can actually speak to someone.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • joelstrickphoto Joel Strickland (@joelstrickphoto) reported

    @Telstra any ideas on when the outage will be fixed in postcode 3186 ?

  • crashfellow Aussie Nerd (@crashfellow) reported

    @Telstra after being threatened to have my mobile service cut off for being 6 days late, I paid up to date and left your service. I now want to speak to someone but lingering in your text service for days. You were fast to want cut me off, now you’re impossible to talk to. Sad

  • vystrela Ben Stevens (@vystrela) reported

    @voltagex @The_McJones My current gig is over 1 monthamd 18 (!) support staff for Telstra to get me to authorise someone for my account, so they can go in-store, order an eSIM to be mailed to them, they take a photo and send it to me

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Companies like @Telstra, @Optus, @VodafoneAU, banks, etc etc wouldn't have to fake a apology, if they investigate and fix up the issues that their own customers reported many times over years like the usual poor #CustomerService.

  • Jhxbi Jhobi (@Jhxbi) reported

    theres no way my wifi is still ****** after 2 days, telstra is useless, the light on my modem is blue and idk how tf to fix it

  • hoser_meier Christian Meier (@hoser_meier) reported

    In the chat in mytelstra app with @Telstra telling them attempting to download an esim has locked me out of my account and disabled my physical Sim, now being told it will take 4-8 hrs and I will be notified by SMS, but my mobile service is locked? How do I get SMs then?

  • SHRB55 Carmel B (@SHRB55) reported

    @Asher_Wolf I had "robo" calls about my non existent Telstra account being cancelled for xyz reason. I start swearing & calling them mofos & the robo accent stops with a quick ***** said & they hang up, lol. Now I get Amazon calls that have wrong subs amounts & cancel threats, I swear again

  • fredffery Frederic Fery (@fredffery) reported

    Worst customer service award 🥇 4 @Telstra Got a bill for an overdue account, I don't have Telstra account - not a customer Ring enquiry phone line, no human, it hang-up and force to use text chat Person tells me sorry, need to go to lunch, see you in 1 hour 90 min later 😡

  • jeremyvisser Jeremy Visser (@jeremyvisser) reported

    @voltagex @The_McJones Apparently the Telstra 24x7 app itself has QR–less eSIM provisioning available (don’t quote me on it). (However, I’m on a corporate plan and apparently Telstra don’t support that app nor QR–less eSIM provisioning on my plan. YMMV.)

  • gsiitd Gaurav Singh (@gsiitd) reported

    @Telstra Telstra team confirmed me 40mbps upload on premium plan. But now you say that its only 20. I wish to exit as not getting what was promised but now you ask for exit charges for modem. Its not the customer satisfaction you wish...