Telstra Outage Report in Burwood, Whitehorse, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Burwood come from postal codes 3125.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Phone (39%)
-
Internet (38%)
-
E-mail (10%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
-
Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
-
A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
-
Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
-
TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
-
GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
-
GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
-
FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
-
Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
-
Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
-
💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
-
Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
-
Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
-
elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
-
CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
-
Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
-
TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
-
Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Hashmat Moslih
(@Hashmat_M) reported
@Telstra Here is the reference number 23046682. I couldn’t contact you at home so I have had to go to a coffee shop to get internet. You do not understand the difficulty we are facing on the farm with no phone service or internet.
-
Alex Makin
(@alexmakin) reported
@steveandmoore @Telstra I was advised by the Telstra Store in Bay Street, Port Melbourne there is a current outage to be addressed by 7pm Saturday. When I contacted Telstra Support via phone, I was told there wasn't. Clearly, there's something going on. Good luck getting it resolved!
-
David Jobling 😷💉💉
(@DJobling) reported
Once again @Telstra behave in a shifty way making dealing with them awkward and difficult. Such a shame they behave in untrustworthy ways for the customer. Call you a "Silver" member, treat you like a dunce.
-
Abhilash Jha
(@abhilashjha) reported
@Telstra I was promised a call today by online service reps, yet to hear anything.
-
T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@cassandraardQ @PeggyHHenson Yes it's true. I am sure I sound angry sometimes and companies like @Telstra should believe it but I don't even consider blowing them up. More like having someone intelligent employed to run support for every company worldwide would solve hundreds of problems.
-
Matthew Hocter
(@HocterMatthew) reported
@Telstra 2/ Asking me about NBN when I have been waiting for nearly THREE hours for some kind of resolve is just ridiculous. Not to mention having to repeat myself and my details each and EVERY time I was passed on to some other agent without warning. Poor service to say the least.
-
Nick Avery
(@feegle12) reported
@Telstra Also, your staff closed the first complaint I lodged without contacting me. I had to ask 5 times to make a complaint. Your staff keep telling me it’s impossible that this occurred, yet it did. My husband was not involved at any stage, and this phone should NOT be in his name.
-
Dallas Willard
(@dallaswillard) reported
@Telstra Yeah I haven't reached out yet. This was my first time I've reached out about it. I'll send a thing through to the support team if you like
-
steveandmoore
(@steveandmoore) reported
@alexmakin @Telstra Yes, for two days. I can't take, make calls or send, receive calls. When I move 600m up the road to Albert Park though - it's fine. @Telstra won't acknowledge the problem - messaged and called them.
-
Zytheran
(@Zytheran) reported
@Telstra Update: 1 hour ago. Managed to cancel the old Pixel 5. And I went to local Telstra store to get a Pixel 6. In the mean time someone at Telstra changed my email address. Got email about it and fixed in store. New phone now in draw, transferring hell can wait. Over it all.🤬🤮