Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Dave_Matteo) reported
@fitba11 Telstra randomly shut off my mum's Foxtel even though it was under contract and basically just wouldn't admit they messed up. Took a month to be fixed and was a 3 click fix
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Mitch Just
(@JustMitchJust) reported
@Telstra I'm trying to transfer my eSIM to a new phone and hit an issue... I've been on the support chat for hours now, with around 45mins between each response (which usually is ignoring what I've said, and sent me a copy/paste response). What on earth is going on there?
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💧Jen 🌿🌸🖤💛❤️
(@leftie2401) reported
I have never experienced anything like the abysmal customer service as I am now with #telstra Moved house. Ordered the internet at new address 2 weeks before we needed it. “It should work”. It didnt work. Countless calls including calls waiting so long that Telstra hung up on
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Ickon
(@Ickon) reported
@Telstra No i missed his call yesterday and he hasn't called back. Here's a case # I was given 05733940, that is related to it. I was told by the chat person that day, a Telstra rep would come to my house on the 3rd and never turned up, no txt or call. I'm still having 20+ dropouts a day
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Adrian Gissara
(@AGissara) reported
How does a company as big as @Telstra not have a call centre you can ring? Especially when the message service they force you down is not an instant service, been waiting for hours and heard nothing. Pathetic
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fitba
(@fitba11) reported
@Dave_Matteo Walked into the Optus store nearby, sorted with a new service in about 17 minutes. @Telstra
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Daniel Grundmann
(@GrundyFC) reported
@Telstra when are you not experiencing long waiting times! 3 weeks now with problems and I have to hold for 2 hours. Moving on. Your service is a disgrace. Ciao
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Scottw
(@Scottw61182286) reported
@Telstra I've been trying to get my office hooked up to the NBN for 2 months now. When are you going to show some customer service and sort this out?
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Adrian Can't Cook
(@AdrianCantCook) reported
@Telstra Mobile data, calls & SMS are all an issue... and its the same case for anyone with Telstra living down here. There are thousands of homes dealing with the same poor service. Why has this not been fixed - its been like this for years - the Illawarra is HUGE LGA. What’s going on?
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Lisa Lemon 🍋💛
(@LisaLemon09) reported
@BenPugsley @VirginAustralia I phoned Telstra 3 times to report nuisance phone calls and to get them blocked and they hung up on me multiple times before I could even speak to a human and just kept sending me texts with information I didn’t need. Good luck with that. Customer service is a dying art now.