Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 01/05/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • JohnBilling3199 John Billing (@JohnBilling3199) reported from Melbourne, State of Victoria

    @Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway

  • norbert_bek Norbert Bek (@norbert_bek) reported from Melbourne, State of Victoria

    @Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • MsJmaid 𝘑𝘰𝘢𝘯𝘯𝘢 (@MsJmaid) reported from Melbourne, State of Victoria

    @Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices

  • MarshallMoore75 Marshall Moore (@MarshallMoore75) reported from Melbourne, State of Victoria

    Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?

  • AssExtranious Dr. A. (@AssExtranious) reported from Melbourne, State of Victoria

    @Telstra Why don’t you concentrate on making your network operate.

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • HilmyAsjad Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria

    Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please

  • billiebozinis Bill Bozinis (@billiebozinis) reported from Melbourne, State of Victoria

    @Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".

  • ianfarrow 𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, State of Victoria

    @MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • randomcodingdud Wonkers (@randomcodingdud) reported

    @aeberbach @overjeer Yeah, nah. i know it's easy to **** on nbn. They're the worst client I've had the displeasure to have worked with. But it's always been like this for any infrastructure. Telecommunication including Telstra/optus,water, roads etc Alot does get done after hours, but most does not.

  • poet47 Pamela Valemont 1947 (@poet47) reported

    @Telstra Telstra keeps asking me to check my phone for a securely generated number to insert at the 5th login request before I can read my emails on their site. When I get into my Inbox, there is a message from Telstra telling me there is some suspicious activity going on: THEM!

  • mdevraj Dev Mukherjee (@mdevraj) reported

    .@Telstra i've been getting a telephone reminders for my Bigpond service, which I don't have. Is this a scam?

  • AuPacker PackerAU 🌸 💙💛🌻🇺🇦 (@AuPacker) reported

    @Foxtel_Group Last week after 20 years, l cancelled your service due to changes happening and Telstra restructuring what they provide. My Foxtel unit is HQ 2. Should you need it back, send a prepaid satchel. Thanks.

  • OldCynicalSad 🌸 OldCynicalSad 🌸 (@OldCynicalSad) reported

    @Frank61pc @WhistleOut_AU I can get Telstra signal, but speeds of 0.02 Mbps every evening after 5pm til after midnight. It was just adequate til Christmas, then it just died. The technician said it's working fine. Offered me NBN lol when Telstra doesn't sell Sky Muster.

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported

    I’ve been on the phone to the @telstra #sockpuppet trying to get Clarkos number so I can beg him to coach us next year! This is nearly as bad as needing to call Paul Roos in! #afldonsport

  • Ben16222067 Ben (@Ben16222067) reported

    @vernon_withers @Telstra But it’s usually only a hundred or so dollars more than rrp. That’s $100 for the service of paying it off over 2 years. That’s a pretty good service for people with no cash flow who can’t afford the phone, isn’t it?

  • Matthewjw1978 Matthew Wilson (@Matthewjw1978) reported

    @SqdLdKashifSyed @Telstra Look I’m with Optus moving over to Telstra Optus customer service ease of use shits all over Telstra but Telstra has the better mobile service Optus is hopeless drops out all over the place in Sydney for Christ sake

  • bastardsheep Sheepie (@bastardsheep) reported

    BWAHAHA! Just had a scammer call, female voice falsely claiming to be from "Telstra Internet" so I just put my phone down. Next thing I know I hear a male voice "Hello? Hello? I can't hear you?". They had opened another line and called someone else without hanging up on me.

  • EonThesis Eon Thesis (@EonThesis) reported

    Telstra torture - so I after the store "assistance" got my account details wrong - I went onto Telstra "help" used the app to get a phonecall, received a computerised call then before I could speak, was cut off... Telstra's incompetence is only matched by its lack of coverage