Telstra

Telstra Outage in Burwood, Whitehorse, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Burwood and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 12/04/2022 23:50

December 04: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.61% Internet
  • Phone 23.35% Phone
  • Wi-fi 8.26% Wi-fi
  • E-mail 7.78% E-mail
  • Total Blackout 2.04% Total Blackout
  • TV 1.97% TV

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent outage reports and issues originated from Melbourne.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:
  • Xiaoxialiu8 XXLR (@Xiaoxialiu8) reported from Melbourne, State of Victoria

    @Telstra I was get a good solution from your service team 👍well done ✅

  • BillieHill64 Ade (@BillieHill64) reported from Melbourne, State of Victoria

    @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

  • Adam_Goldman Adam (@Adam_Goldman) reported from Melbourne, State of Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • PeterBannan5 Peter Bannan (@PeterBannan5) reported from Melbourne, State of Victoria

    @Telstra That takes me to sign in, which takes me back to my account and the app.

  • PeterBannan5 Peter Bannan (@PeterBannan5) reported from Melbourne, State of Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • Piiiiickles Pickles (@Piiiiickles) reported from Melbourne, State of Victoria

    @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • vitomattvm vito m (@vitomattvm) reported from Melbourne, State of Victoria

    @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

  • vitomattvm vito m (@vitomattvm) reported from Melbourne, State of Victoria

    Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

  • asteroidproject Damian Marley 🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

  • kyleminall Kyle Minall (@kyleminall) reported from Melbourne, State of Victoria

    @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

  • aussiebluemoon Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, State of Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • meholt not your real Dad (@meholt) reported from Melbourne, State of Victoria

    @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

  • sueroberts7 Sue Roberts (@sueroberts7) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • davesayys Dave (@davesayys) reported from Melbourne, State of Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • NickIvaninMelb Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, State of Victoria

    Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • SITC_CEO_Shanna Shanna Whan (@SITC_CEO_Shanna) reported

    @Telstra Literally the entire town is minus service ….. allegedly for planned outages ? So, that’s fairly horrifying that nothing is showing on your system ….

  • mickloughlin48 mickloughlin48 (@mickloughlin48) reported

    @SallyLawry @Telstra I've been waiting over a month for Telstra to fix my landline. I live remotely so I've had to move to town until it's sorted. Internet also ratshit. Maybe I'll move to Cambodia.

  • SITC_CEO_Shanna Shanna Whan (@SITC_CEO_Shanna) reported

    @Telstra it’s pretty horrendous that the entire town of Narrabri has their internet down for upgrades “for maybe 2, maybe 10” days at this time of year - given someone in head office forgot to tell the entire town of customers this small fact…. 😖🤯 How is that possible?

  • badtastefatboy Robert Gunner (@badtastefatboy) reported

    @RichardEdinger @Qantas That's pretty bad, I guess it's going to take them losing a plane before the government step in a re-nationalise them again. Keating only mistake was flogging off public owned enterprises. Telstra, QANTAS & Commonwealth Bank are all worse than when owned by the taxpayer.

  • faelunalight 🌙🦋feo (@faelunalight) reported

    @Telstra My dad has been on your app on your customer gold support talking to your lot constantly and he keeps getting the same bullshit over and over He will be filing a complaint tomorrow if the nbn blokes are not at our house by 5pm today

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @mariehjohnson @Telstra Very slow again today in #Nowra and surrounds!

  • SillyOldBugger Pat Cleary💉💉💉💉 (@SillyOldBugger) reported

    Two hours of @Telstra chat support hell this morning. If I keel over from a heart attack today, know that *this* is what brought it on.

  • YoG49957282 oli (@YoG49957282) reported

    @Telstra @exstructus Got problems around Perth about 30 mins ago. Is there a breach?

  • Saphod Marco Luthe (@Saphod) reported

    There is nothing I can do on my side. My complete setup is fine and works flawlessly until the next power outage. I am convinced this is a @Telstra service issue. (5/7)

  • Saphod Marco Luthe (@Saphod) reported

    In the past, things became normal again after a few days, and the services started to work normally again. Therefore @Telstra, I am asking you to please relay this information to your network support staff to have a look at it. (4/7)