Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 12/30/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I have a Apple Watch Series 4 and pay $5/mth to activate it on the network. It works flawlessly. I also like the $5 per day roaming for when I used to travel. I don’t understand how people persist with Telstra. You must have an extreme level of patience 2/2

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2

  • _rachel_kelly Rachel Kelly (@_rachel_kelly) reported from Melbourne, State of Victoria

    @Telstra as always an enlightening experience trying to get a hold of someone. Call and get cut off and sent an SMS. Absolutely hilarious. Can someone send me the link to cancel my Telstra service.

  • NickGayed Nick Gayed (@NickGayed) reported from Melbourne, State of Victoria

    @Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • mqaiser2 Muhammad Qaiser (@mqaiser2) reported from Melbourne, State of Victoria

    @Telstra my sim is not able receive or dial a call. Plz help.

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?

  • malccoe Malcolm Coe (@malccoe) reported from Melbourne, State of Victoria

    @Telstra how **** us your service

  • nicksplitter n 1 c k (@nicksplitter) reported from Melbourne, State of Victoria

    @paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

  • rissL Narissa Leung (@rissL) reported from Melbourne, State of Victoria

    Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket

  • cammenzies Cameron Menzies (@cammenzies) reported from Melbourne, State of Victoria

    Telstra you are the absolute worst!!! @Telstra

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra Have you looked into a range booster? I know they exist and can be legally used. Might be costly, but cheaper than dealing with second tier support.

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jessica90204698 jessica (@jessica90204698) reported

    @Telstra Hi guys, my wifi is not working what so ever. Is there an outage?

  • herrightboot Chelsea (@herrightboot) reported

    @Telstra - internet has been down all day. Tried already troubleshooting. And online messaging has no response

  • TheNakedFarmers Sophie Love 🎧🎤👩‍🌾 (@TheNakedFarmers) reported

    Biggest loss thus far is telephone pole and wire swept away in flooded river and we know from last week that dealing with @Telstra overseas call centres is a bloody nightmare so how am I going to explain this and how long will they take to get out to fix that, I wonder? 🤔

  • Zeb_Russell Zeb Russell (@Zeb_Russell) reported

    @Telstra can you please activate my service I've paid you for it. 3 days to unlock my phone seams unreasonable. I more annoyed you won't answer the phone and hang up and send me some link. Please unlock my phone immediately.

  • AshanaCassieYu AshanaCassieYuuuuuuu (@AshanaCassieYu) reported

    @Telstra u r very disgusting! I m currently with u! Ur “msg” function takes forever to reply and solve my problem! Also! U were asking me to call u on the fking 132200 and u told me to msg u after I answered everything??!! I m very disappointed!

  • PeterKlages Peter Klages (@PeterKlages) reported

    There is a latency on the NBN satellite service that makes it unsuitable for telephony and FaceTime calls. Even @Telstra’s pathetic mobile coverage in this area works better than NBN satellite. And before you repeat your glib “talk to your ISP” bullshite at me, I already have.

  • Bradstr01 Brad (@Bradstr01) reported

    @Telstra It’s been eleven days. You’re telling me Telstra haven’t been able to find the specialised equipment to fix the problem. I’ve rang the Velocity number and get an idiot in the Philippines that can’t even help me. All I won’t is a dongle at no cost so I can function somewhat

  • civilengineer civilengineer (@civilengineer) reported

    @kymtje I spent 90 minutes yesterday with Telstra website, phone and eventually internet chat to make a final payment for Foxtel and cancel the subscription, my last link with Telstra. They flipped me to Foxtel re return of the box. What a disaster... probably worse. Still unresolved.

  • HawkTalkPod Hawk Talk Podcast (@HawkTalkPod) reported

    @Mitch7972 @AFL I think if you're a Telstra customer it's even cheaper again. Worth looking into.

  • PetraAu Petra Campbell (@PetraAu) reported

    @Telstra Partial joke Ollie. Telstra said line be fix by end of March(1month ago) & would send me satellite phone. No news&no phone. Still 12 days to go tho. Is that your cable in video in what was a road and verge? We don’t have electricity here.