Telstra Outage Report in Burwood, Whitehorse, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Telstra
Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
@Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.
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Asjad Hilmy
(@HilmyAsjad) reported
from
Melbourne, State of Victoria
Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?
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Norbert Bek
(@norbert_bek) reported
from
Melbourne, State of Victoria
@Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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Bill Bozinis
(@billiebozinis) reported
from
Melbourne, State of Victoria
@Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.
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Dr. A.
(@AssExtranious) reported
from
Melbourne, State of Victoria
@Telstra Why don’t you concentrate on making your network operate.
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Louie M photo
(@LouieMosscrop) reported
from
Melbourne, State of Victoria
Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Peter O'Donnell
(@podonnel) reported
from
Melbourne, State of Victoria
Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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CR7
(@nscr07) reported
Hi @Telstra if there is a consistent 1.5hr wait for service at your flagship store on George Street you should consider increasing the no of staff. Terrible service
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sangue blu
(@maio_peter) reported
@Telstra I have been getting no service and dropping calls for the last couple weeks. I'm a business customer and it's costing me business. What's happening and how do we fix it? We pay a fortune purely based on coverage!
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Ben Hoad
(@benhoad) reported
@chendo @Telstra Was already with Telstra and relocated from CQ. Initially I was hoping to utilise the 4G backup for the short while until the proper connection (which failed miserably) So now I’m weighing up moving ISPs as their support regarding upgrading is just repeating “computer says no”.
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Sparkles3
(@jewelsparkle3) reported
@PaulFletcherMP Telstra once offered great solid career opportunities for school leavers as linesman. Phones worked well and problems solved by technician calling at your home. Good luck now!
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Charles Rattray #braincancer 😷🌈
(@RattrayCharles) reported
@Telstra I just had a call from 03 9914 1167 claiming to be Telstra Internet. I am not a customer of yours and didn’t give any details but heads up for you. #somuchspam
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Narnia (with a P) 🚜
(@LikeNarnia) reported
WAIT WHAT! @Telstra is changing my prepaid plan to 'IMPROVE' it, by cutting off 5G access! How does cutting off 5G access improve my plan @telstra and why did you hide that bit if info down the bottom
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Steven Begley
(@dr_stevious) reported
I don't understand how @Telstra can still manage to fail so badly at providing basic phone services. I just wanted to port my phone over to @Telstra. Instead I paid money to be unable to make or receive calls, texts, etc. Amazing.
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Dean Haycock
(@Haycock_Dean) reported
@sgroomy1 @bruce_haigh I worked for Telecom Aus when it became Telstra, I worked for Newcastle buses until just before it became Keolis downer,. Common to the two was the supposed degradation in service to enable the spin drs to push privatisation. Sound familiar ABC.
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Terry Luke
(@TerryLuke56) reported
@cheryl_kernot I thought SCUMMO said the future is in the hands of private sector, why are taxpayers paying for more phone towers, it should be Telstra, Optus etc paying to build them, it's their bloody network
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Me
(@AnthropicEthic) reported
@Optus Your automated phone system is incomprehensible. Your staff rude, unhelpful and disinterested. I don’t know if my sim is activated or how to use the charge I paid for and I now do not want to use the sim or deal with your company anymore. I want a refund so I can go to Telstra