Telstra Outage Report in Burwood, Whitehorse, Victoria

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	2 days ago
Melbourne	Phone	3 days ago
Melbourne	Internet	3 days ago
Melbourne	E-mail	4 days ago
Melbourne	Phone	4 days ago
Melbourne	E-mail	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

• 
  Peter Morgan (@psimpsonmorgan) reported 5 minutes ago from Melbourne, Victoria

  @Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.

• 
  Erwin van der Koogh (@evanderkoogh) reported 6 minutes ago from Melbourne, Victoria

  @girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..

• 
  Dean Felton (@DeanFelton7) reported 10 minutes ago from Melbourne, Victoria

  Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.

• 
  Dan Rodgers (@danwrodgers) reported 11 minutes ago from Melbourne, Victoria

  Why now @Telstra. Says no outage in my area but my Internet will not work 😭

• 
  Alister (@alisterrobbie) reported 12 minutes ago from Melbourne, Victoria

  @Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.

• 
  Michael Smolders (@smoldemi) reported 18 minutes ago from Melbourne, Victoria

  Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...

• 
  💦Will - One of Duttons Crazies (@canadianbayrd) reported 20 minutes ago from Melbourne, Victoria

  @Telstra t box is total shit

• 
  my name is josh (@northlanejosh) reported 20 minutes ago from Melbourne, Victoria

  ONE HOUR waiting for service from @Telstra

• 
  Oliver Gettings (@ogettings) reported 21 minutes ago from Melbourne, Victoria

  @Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.

• 
  Abhinav Gupta (@abhi5148) reported 27 minutes ago from Melbourne, Victoria

  @Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!

• 
  Pasquale Stella (@Pasquale_Stella) reported 29 minutes ago from Melbourne, Victoria

  Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX

• 
  my name is josh (@northlanejosh) reported 30 minutes ago from Melbourne, Victoria

  Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling

• 
  CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported 33 minutes ago from Melbourne, Victoria

  @Telstra Internet no workies, fix it

• 
  James Findlay (@james_findlay) reported 34 minutes ago from Melbourne, Victoria

  Just got a *HUGE* bill from @Telstra for disconnecting my shit ADSL connection despite being told in-store and on the phone that there wouldn't be a charge. I'm furious and have asked them to check the phone recording. Next I'll go to the ombudsmen. FURIOUS.

• 
  Alister (@alisterrobbie) reported 45 minutes ago from Melbourne, Victoria

  @Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.

• 
  Nathan Bobik (@nathan_bobik) reported 46 minutes ago from Melbourne, Victoria

  @NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.

• 
  PR (@TheSarge61) reported 52 minutes ago from Melbourne, Victoria

  @Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.

• 
  CoryCobain (@CoryCobain) reported 52 minutes ago from Melbourne, Victoria

  @Telstra outage in Bundoora Victoria. Internet. Has been out for 4 days with no sign of a fix. It’s a long weekend. We stream everything. Fix your BS up.

• 
  Tom (@tommyhare82) reported 58 minutes ago from Melbourne, Victoria

  @Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work

• 
  Stephanie Gaddin 👩🏻‍💻📜 (@stephroseg) reported 59 minutes ago from Melbourne, Victoria

  @AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I’m too X Æ (@damiendonnelly) reported 9 minutes ago

  @Telstra Since I got the phone, chat support didn’t really work (too long to tweet). Store said to just raise a complaint. This seemed somewhat unsatisfactory to me, so I hoped maybe the Twitter @Telstra team could help.

• 
  Judi Tucker (@Petapann) reported 14 minutes ago

  @craigreucassel @deniseshrivell ....said in a hushed voice ‘I used to work for Telstra’ when Visionstream was the thing. When I was retrenched (there is a goddess) I vowed never to have a direct service from Telstra. I chose a little startup fm WA, iiNet been with them 15+yrs, superb service, made them #2 here.

• 
  A broken squid (@highpitchnoises) reported 14 minutes ago

  @Telstra wtf is going on with your service lately?

• 
  Laura Goulart Pinheiro (@newearthphoenix) reported 18 minutes ago

  Telstra internet outage in Queensland, Australia.

• 
  T F E (@TheKETgala) reported 21 minutes ago

  @nick_spurway @Telstra This happened to me in October, it’s an absolute pain but you had to call them and continue to follow up, if your bill is direct debit drop the maximum limit down or they will debit you the full amount

• 
  COVID-1984 (@NeverTooLateFo2) reported 21 minutes ago

  @TheKouk A bit like saying Telstra or any Telcos can chose whomever can make a phone call on their network, or filter was it being said by phone.

• 
  wabungy (@wabungy) reported 22 minutes ago

  @poopass43149756 @cavespaces how is that bullying im saying that telstra is bad because it is lmao

• 
  Ben Gonzalez (@Whykikamooocow) reported 22 minutes ago

  @Telstra Hi. Do you have any info on the NBN outage in the Tweed/ Banora point area. NSW 2486. Our business is extremely affected

• 
  T F E (@TheKETgala) reported 25 minutes ago

  @nick_spurway @Telstra Even staff in stores said the process is really bad

• 
  wabungy (@wabungy) reported 26 minutes ago

  @cavespaces @poopass43149756 i have never had a problem with vodafone, telstra would go out for hours at a time almost weekly, have really slow internet plus they told us to find another provider lmao