Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 01/20/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    @Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    @EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    @OperationalInc1 @Telstra I was switched 24 Oct. was great got a few days. Then got this problem. Seems Middayish. Which wouldn’t be volume related. Tho the sms sends me messages that there are problems at 9am, when it is perfectly ok. Someone has really FU.

  • gavinlewis89 Gavin Lewis (@gavinlewis89) reported from Melbourne, State of Victoria

    @Telstra Thanks 🙂. I’m aware of the smart modem, but I shouldn’t have to pay to replace my existing Telstra supplied modem to work around a network issue. A free placement would be appreciated 😉

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • annthrel Ann Threlfall (@annthrel) reported from Melbourne, State of Victoria

    @Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    @Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra

  • robertnash74 Robert Nash (@robertnash74) reported from Melbourne, State of Victoria

    @Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    All I want from @Telstra is a working nbn service. Just please.

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.

  • 12_dean Dean Moore (@12_dean) reported from Melbourne, State of Victoria

    @Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.

  • stpascoe stuart pascoe (@stpascoe) reported from Melbourne, State of Victoria

    So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • stpascoe stuart pascoe (@stpascoe) reported from Melbourne, State of Victoria

    @Telstra No they were no help😤going to bed now hope it fixed by morning

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

  • zootymoose Mattles Returns (@zootymoose) reported from Melbourne, State of Victoria

    @Telstra is lack of 4G a known issue on trains between Flinders st and Cheltenham stations in Melbourne

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • anthony45052793 anthony, underclass prole cat, edwards (@anthony45052793) reported

    @robynbryant33 the best bit about the shared line farce was i had adsl <early adopter>, it continued to function perfectly throughout the whole process. even when telstra insisted the line had ceased to exist and in fact had never existed, again.

  • Type217 Deana Groomdiali (@Type217) reported

    @Telstra and Belong still used Dreamweater to make their website. Utter rubbish, broken links, multiple log in and returns. Just shite/

  • FredAstep Fred Astep (@FredAstep) reported

    @robynbryant33 I too finally sorted out an issue with Telstra. I found another provider.

  • juantouthrie Juan Touthrie (@juantouthrie) reported

    @andrewbogut @Telstra Should have gone with Aussie Broadband. Elite customer service

  • amlohac turtleP (@amlohac) reported

    @Telstra you guys got some serious mobile service issues in 2640! What’s going on????

  • CJCau Chris Coleman (@CJCau) reported

    @Peter_Fitz Nah, Pete, old mate MSL is onto something. Sports sponsorship never works. Cigarette money never repaid the value of the Winfield Cup or B&H (insert series here) cricket. Telstra has just peed money away with the NRL for 25 years. Kia wastes its time with the Aus Open, etc…

  • NeilKJrm348 NKJrm348 (@NeilKJrm348) reported

    @robynbryant33 Misogyny running rife. Cannot trust the lady with the code. Poor show by Telstra

  • Zigga40177504 saltyziggasaurus (@Zigga40177504) reported

    @andrewbogut @Telstra Dude! I was an NBN tech trouble shooter and I would have to call them for work. Worst to best Telstra Optus Belong-Telstra Everything in between IINet And by far the best was TPG for customer service. One client Janet Holmes a court spent 90 hours on the phone with Telstra.

  • shazzam2906 Shazzam2906 (@shazzam2906) reported

    @Eliza19675234 @andrewbogut @Telstra The ombudsmen can't do anything in my experience. And Telstra knows that. And plays on it. Telstra sit back and do zip, close the complaint as resolved. Customer Service is non existent. Good luck!

  • Lupi33z Lupi (@Lupi33z) reported

    @andrewbogut @Telstra Been there done that. When I moved here it took me 8 weeks to sort out all my Telstra issues, and I already had all the infrastructure pre-installed.