Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 01/17/2026 21:05

January 17: Problems at Telstra

Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    @Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    i decided a while ago that @telstra was no longer worth their high price and terrible customer service. during a lengthy call i told them i was ceasing the use of their services from that date. now, i have a(nother) incorrect bill from them. 1/2

  • devilboy77 Simon (@devilboy77) reported from Melbourne, State of Victoria

    @Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian

  • northlanejosh my name is josh (@northlanejosh) reported from Melbourne, State of Victoria

    Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling

  • ogettings Oliver Gettings (@ogettings) reported from Melbourne, State of Victoria

    @Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.

  • OliveWahh Oliver-Todd Hunter (@OliveWahh) reported from Melbourne, State of Victoria

    Now I just spent 20mins on the phone trying to speak to a manger who didn’t have the time to deal with my situation. Good work @Telstra, A+ at customer service from all of your team 👏🏽👏🏽🙄

  • evanderkoogh Erwin van der Koogh (@evanderkoogh) reported from Melbourne, State of Victoria

    @girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...

  • CorinnaSladey CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @Telstra Internet no workies, fix it

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout

  • skwashd Dave Hall (@skwashd) reported from Melbourne, State of Victoria

    I’ve adopted a new approach with @Telstra. When they stuff up a request I will cancel or downgrade something. After 4 chat sessions I was still getting stuffed around with a plan change. I cancelled the service. That’s $100p/mth not going to @andy_penn. Not paying for bad service

  • RodSwiftSJW 🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆. (@RodSwiftSJW) reported from Melbourne, State of Victoria

    @hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898

  • YAYASISTAR Andrea Scott (@YAYASISTAR) reported from Melbourne, State of Victoria

    @HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon

  • ianjroberts Ian Roberts (@ianjroberts) reported from Melbourne, State of Victoria

    @telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService

  • stephroseg Stephanie Gaddin 👩🏻‍💻📜 (@stephroseg) reported from Melbourne, State of Victoria

    @AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.

  • uberinginmelb Drivering In Melbourne (@uberinginmelb) reported from Melbourne, State of Victoria

    @annie333333333 @Telstra Damn!

  • canadianbayrd 💦Will - One of Duttons Crazies (@canadianbayrd) reported from Melbourne, State of Victoria

    @Telstra t box is total shit

  • CorinnaSladey CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @Telstra this is the staff ID of the person who is rude and not customer focus D869563

  • elizaalanz Liza✨ (@elizaalanz) reported from Melbourne, State of Victoria

    @Telstra I sent you a DM, (using my 4G because I’m in my bedroom and I don’t get wifi in there due to the horrid connection ) 😊

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @tofar1 @Rawalak_Farms @Telstra Telstra has always been **** as an organisation The people are ok though

  • tofar1 Bryn Davies 🇦🇺🇷🇺👍 (@tofar1) reported

    @CaptainCanola @Telstra I unfortunately dint really have the options. Spending 400 dollars a month you'd think service would be gold plated

  • tofar1 Bryn Davies 🇦🇺🇷🇺👍 (@tofar1) reported

    Spent two hour online texting to @Telstra to get my wifi from continuingly dropping out. Its looking like starlink is going to be my go to. No landline cause they'd never fix them now no internet cause they can't fix it. Not happy Jack. But they did ask me to do a survey.

  • WolfensteinAC WolfensteinAC (@WolfensteinAC) reported

    @NerdereChan For the love of God change companys telstra is dog **** and they did the same thing to me at one point the we kept asking why our net was still **** and they told us that our plan didn't change but they defo boosted the price

  • ceciliavdm Cecilia vdM 💉💉💉 (@ceciliavdm) reported

    @tonytau101 Nope. Doesn't work. But all good, been chatting in the DMs with @Telstra and it's pretty much sorted.

  • Karlgrice Karl Grice (@Karlgrice) reported

    At Telstra today and there are big signs up saying the world is suffering from workforce shortages so please be patient. That's not quite right though, companies and industries with poor pay and conditions are now suffering from shortages, not the whole world. #employment #Union

  • Poppymac53 poppy maclean (@Poppymac53) reported

    @DocB__ @iiNet It’s not a comp, I know, but it took me three months to cancel my Telstra account….rural nsw, hopeless, replaced them with a local company run by switched on kids who have comms tower on a nearby hill, faster, very reliable, friendly and cheaper….

  • Kazz201 Kazz (@Kazz201) reported

    @independentaus @paulbudde Telstra is the only network which operates on Christmas Island. Grateful that we have a service and understand it is being upgraded from 2G to 4G. #telstra

  • jasonn727274 Jason Whiteley (@jasonn727274) reported

    @RonShamgar @RichiRi28119574 Haven’t checked the register but with $WSP Telstra will be high chance to buy as with their revenue sharing model they split 50/50 goes straight to their bottom line while $WSP has gained a lot of customer with out spending anything upfront.

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @tofar1 @Telstra I'm 55 kays from the Melbourne GPO! The city fills my horizon! The copper line is u/s. The mobile is poor and skymuster a joke! We sat stunned at the speeds starlink was producing. Don't look back!