Telstra Outage Report in Burwood, Whitehorse, Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Burwood, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Burwood, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Wi-fi | 5 hours ago |
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Melbourne
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Internet | 1 day ago |
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Melbourne
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Internet | 3 days ago |
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Melbourne
|
Phone | 6 days ago |
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Melbourne
|
Phone | 6 days ago |
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Melbourne
|
Internet | 6 days ago |
Community Discussion
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Telstra Issues Reports Near Burwood, Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Madonna Buiter (@MadVet2000) reported from Melbourne, Victoria@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Ginnane & Associates (@GinnaneAssociat) reported from Melbourne, VictoriaSo am I, but my Telstra internet through Foxtel has been down since Monday😩
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Gary collie (@royboygash) reported from Melbourne, VictoriaWhy in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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cartesian self boy 🧠 (@zzap) reported from Melbourne, VictoriaI requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Heather Marie Little (@heathermarielit) reported from Melbourne, VictoriaNo WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Madonna Buiter (@MadVet2000) reported from Melbourne, Victoria@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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cartesian self boy 🧠 (@zzap) reported from Melbourne, Victoria@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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crash-in-dirt-later (@ajft) reported from Melbourne, VictoriaAh the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Gabriel Rafael (@itsgabraf) reported from Melbourne, Victoria@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Monicasmeow🐈 (@monicasmeow) reported from Melbourne, Victoria@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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POONAM (@poonamjsamant) reported from Melbourne, Victoria@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Ahmed Khalaf (@aykay8) reported from Melbourne, VictoriaForget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie Gossner (@clownius12) reported@obrien_noel @PeterCronau I looked to see where my government smartphone was and realised they never existed and thus had never been privatised to begin with. Unlike say Telstra which was and we all know how well that went.
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Ben Henderson (@Hendo_II) reportedHi @VodafoneAU will you transfer over deferred device payments from @Telstra? Along with home broadband? I pay over $400 a month to Telstra and have never received worse customer service in my life. Happy to give you the $400 a month if you can help me. Thank you.
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Jim Dolan (@JimDolanSport) reported@Kidcowboy2 @GerardDaffy Telstra is never giving anyone any of their money back..
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Enom S (@BandannaMan02) reported@Telstra Just going through some old tweets. ‘… as already mentioned’ … great customer service, Austin. How condescending? Language, 101.
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y8tesy (@JeremyY54291442) reported@Telstra Your customer service is pathetic!
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bradT (@tappo66) reported@telstra “So no changes to my equipment, no changes to my home setup, I go to bed with a functioning internet service and wake up without one…and what? You monitor it for 24hrs while I try and work with an unreliable internet service I’m paying for?? That’s the solution?”
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Osvaldo Figueroa Betarte (@BetarteOsvaldo) reportedI am starting to believe someone in Telstra company is corrupting my Telstra account to force me to login with my pin instead with my iPhone Face ID recognition. I mean my iPhone Face ID recognition is one and only but many people can use my pin. Come on Australia.
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Gray Tran (@GrayThiTran) reported@Dom_Perrottet in protecting my address (which has already been doxxed) did the Govt consider the practical problems it causes. Service NSW doesn’t accept my license, need to go in store. Vendors don’t accept it. Telstra wouldn’t accept it. @nswpolice
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Matthew Reeves (@MattPReeves) reported@Telstra you useless sacks! Fix your fkn phone network... the whole of SE SA is slowly turning into a massive #blackspot! Dropping phone calls 10 minutes from major regional centres is getting real old!
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bradT (@tappo66) reported@telstra the absolute worst thing about your Telstra internet not working…again…is dealing with Telstra to fix it….@AussieBroadband wanna talk??