Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 12/08/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

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Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • dagavah (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, State of Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    There’s customer service at Telstra anymore people should not have book

  • MervtheMonster Paul (@MervtheMonster) reported from Melbourne, State of Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • demon_dave Dave Dawson (@demon_dave) reported from Melbourne, State of Victoria

    @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

  • DanRobMat Daniel Matthews (@DanRobMat) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • davesayys Dave (@davesayys) reported from Melbourne, State of Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • Stacey_Murray_ Stacey Murray (@Stacey_Murray_) reported from Melbourne, State of Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

  • NickIvaninMelb Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, State of Victoria

    Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mi1ez Miles Dyson (@mi1ez) reported

    @Telstra Made an order from the rewards store, selected home address and didn't realise till the confirmation email came through that there was no house number. Contacted support, told me to wait 24hrs. Contacted again 20hrs later and was told it was too late, to contact Startrack...

  • FrostbiteAU Frosty (@FrostbiteAU) reported

    @OvertGGs @Telstra Pls help

  • cazzadazz caito (@cazzadazz) reported

    @zourrybabyblue I get Telstra presale! I can help you if you need since I’m not going

  • YTBananaLlama ΛS Banana Llama (@YTBananaLlama) reported

    @ItsEvanTube @Telstra my internets broken

  • marto_80 Marto (@marto_80) reported

    @Telstra Correct - a very poor flaw. If I had of known I would have not ordered them from Telstra. Most direct debit autopay systems can be changed by a few days - why not Telstra's?

  • idkkname12 who needs names (@idkkname12) reported

    @Telstra internet bad no work help

  • elee_bella Ella Lee (@elee_bella) reported

    @baoyusi @_PhilipCummins @Rowena_SW I’ve been with Optus for years, and only started having issues at my last apartment. Telstra seem like my only option for my phone, because they offer the best reception, but I hate the idea of giving them my business and they are much more exp. I don’t know that I have a choice.

  • mi1ez Miles Dyson (@mi1ez) reported

    @Telstra So despite me contacting you within 15 mins of placing the order, the address was never updated and I'm probably not going to receive my item.

  • Geo0lol Leo (Geo) (@Geo0lol) reported

    @OvertGGs @Telstra my internet stopped working suddenly can you help?

  • Moitrixx Moitrix (@Moitrixx) reported

    @OvertGGs @Telstra i need some help with my internet