Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 02/02/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • tamtsering Tamdin (@tamtsering) reported from Melbourne, State of Victoria

    @telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.

  • kouky Michael Koukoullis (@kouky) reported from Melbourne, State of Victoria

    @stevelikesyou what was the name of that mobile provider on the Telstra network again?

  • WhofanRachel Rachel Maclean (@WhofanRachel) reported from Melbourne, State of Victoria

    Once I waited on the phone close to two hours to speak to Telstra, right now it's been 38 minutes with Service NSW. It's not that I'm patient, it's that I've invested so much time I just can't give up.

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service

  • percivalsmum Karen is double jabbed 💉 💉 (@percivalsmum) reported from Melbourne, State of Victoria

    Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

  • pebotuwa anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported from Melbourne, State of Victoria

    @Telstra I'm still crying to get my content call dropping issue fixed and you're telling me a new deals.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra No problems showing there, but third party app showing widespread outages in Melbourne’s inner east/southeast

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to disconnect my internet service but you keep hanging up on me before I get to speak to someone. How can I arrange this?

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • danielsacks5 Daniel Sacks (@danielsacks5) reported from Melbourne, State of Victoria

    @Telstra can i have help with an email please?

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • kif_inti_mary 💧Mary Lucas (@kif_inti_mary) reported from Melbourne, State of Victoria

    When you look back at all the work done in Victoria and all this fwit can focus on is pettiness Obviously she’s never had to deal with something as simple as Telstra or Qantas or a Bank.. fool girl

  • CorrectWeight1 Aaron 💉(1 AZ + Flu Shot) (@CorrectWeight1) reported from Melbourne, State of Victoria

    @GlennHampson @EmergencyBK @Telstra Get a telstra call guardian home phone. If screens calls. Call centres don't proceed when asked for their name. So you'll never get the call coming through 👍

  • stevenpam Steven Pam (@stevenpam) reported from Melbourne, State of Victoria

    @Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

  • TaranReynardWhy 💧Taran Reynard Whyte💜🦊🌈🦄 🕯️😷🐭🐀🐁 (@TaranReynardWhy) reported from Melbourne, State of Victoria

    @RobertArnol Well, fancy Telstra doing something right for a change! Wonders never cease!

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @telstra internet outage in Kew VIC atm?

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    @Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra Outages page just updated to confirm network problem. My modem I supposed to flip to 4G when this happens so not pleased that it doesnt

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    The irony of @Telstra not having a phone help service where you can actually speak to someone.

  • CoryCobain CoryCobain (@CoryCobain) reported from Melbourne, State of Victoria

    @Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bridgetboson bridget boson (@bridgetboson) reported

    @Telstra Tried kayo once, spam was chronic, despite endlessly unsubscribing. Telstra's service is 4th world. Foxtel fleeced my Dad when Mum died, theft from his credit card took a year, they were merciless, not another penny. @AFL wants to lose supporters? No care for "it's community"

  • Peta_a_h Petaah (@Peta_a_h) reported

    Is the an @telstra outage 2064?

  • justweb Rob (@justweb) reported

    @Telstra Support said would be fixed in 72 hours - but that was like 148+ hours ago. Is the an update as to when the website accounts will be working please? Only thing that displays is my profile info. This msge on all options: "We’re currently unable to show your upcoming payments."

  • adlerdeluxe Rosa (@adlerdeluxe) reported

    @exoragig Yeah I'm either with iinet or internode, I forget at this point but they all run through Telstra which is why you can generally blame them. I remember calling up Internode once for help and they went "lol call Telstra we can't do ****"

  • bridgetboson bridget boson (@bridgetboson) reported

    @Telstra no mobile service, have logged in to account, troubleshooting is not working, no 24/7 agents available to assist, says call back on a weekday!!! I am a customer with a registered life threatening medical condition and you are leaving me & all of us unconnected #Breach

  • dalefraser Dale Fraser (@dalefraser) reported

    So @AFL streaming no longer free with @telstra app says special offer $5 a month Kayo not bad I think, click link $15 a month. Looks like first year I won’t be watching any AFL.

  • ShelldoHanson shelldon hanson 🇦🇺 (@ShelldoHanson) reported

    @saintslugger @Telstra bloody house insurance went up 25% my dog insurance 10% the cars the same now the phone on top of rates ect on the pension theres only so much money a year to go round with the increase in food its a joke, not bad off but hate being ripped off for no extra benefits all the time

  • ardissonea Ewan Campbell (@ardissonea) reported

    @Telstra it is a bit of a viscous circle when your 13 “customer care” puts me onto the messaging service which then suggests I should call your 13 number. Very disenfranchised customer here, soon-to-be former customer.

  • bridgetboson bridget boson (@bridgetboson) reported

    @Peta_a_h @Telstra no service here 3669, troubleshoting has been giving me the wheel of death for nearly an hour, no 24/7 support available.......

  • ShelldoHanson shelldon hanson 🇦🇺 (@ShelldoHanson) reported

    @saintslugger @Telstra last increase doubled the data but hey i don't use phone data don't need it got unlimited wifi not paying 120 extra a year for same service , on dsp thats a lot of money for nothing