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Telstra

Telstra Outage Report in Burwood, Whitehorse, Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Wi-fi 8 hours ago
Melbourne Internet 1 day ago
Melbourne Internet 3 days ago
Melbourne Phone 6 days ago
Melbourne Phone 6 days ago
Melbourne Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • CorinnaSladey
    CrinInfluenzer๐Ÿฅ‚๐Ÿ’•๐Ÿšœ๐Ÿ‡๐Ÿ’Ž (@CorinnaSladey) reported from Melbourne, Victoria

    @Telstra Internet no workies, fix it

  • DeanFelton7
    Dean Felton (@DeanFelton7) reported from Melbourne, Victoria

    Hey @Telstra. My 89 y-o and very ill father in lawโ€™s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Canโ€™t reach you via phone or text on Telstra app. Heโ€™s in hosp atm and we need to stay in constant contact. Pls help.

  • Sbarry86
    Shaun (@Sbarry86) reported from Melbourne, Victoria

    @Telstra this is the staff ID of the person who is rude and not customer focus D869563

  • alisterrobbie
    Alister (@alisterrobbie) reported from Melbourne, Victoria

    @Telstra It didnโ€™t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.

  • unintimidating
    tim moss (@unintimidating) reported from Melbourne, Victoria

    i decided a while ago that @telstra was no longer worth their high price and terrible customer service. during a lengthy call i told them i was ceasing the use of their services from that date. now, i have a(nother) incorrect bill from them. 1/2

  • devilboy77
    Simon (@devilboy77) reported from Melbourne, Victoria

    @Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian

  • uberinginmelb
    Drivering In Melbourne (@uberinginmelb) reported from Melbourne, Victoria

    @annie333333333 @Telstra Damn!

  • RodSwiftSJW
    ๐Ÿ…๐Ÿ„พ๐Ÿ„ณ ๐Ÿ…‚๐Ÿ…†๐Ÿ„ธ๐Ÿ„ต๐Ÿ…ƒ โ€” ๐Ÿ…‚.๐Ÿ„น.๐Ÿ…†. (@RodSwiftSJW) reported from Melbourne, Victoria

    @hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898

  • CorinnaSladey
    CrinInfluenzer๐Ÿฅ‚๐Ÿ’•๐Ÿšœ๐Ÿ‡๐Ÿ’Ž (@CorinnaSladey) reported from Melbourne, Victoria

    @Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless ๐Ÿ˜ก๐Ÿฅต๐Ÿคฌ

  • ogettings
    Oliver Gettings (@ogettings) reported from Melbourne, Victoria

    @Telstra Thank you. Iโ€™ve never set up an account myself, online in-store so I donโ€™t know what has happened.

  • stephroseg
    Stephanie Gaddin ๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ป๐Ÿ“œ (@stephroseg) reported from Melbourne, Victoria

    @AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business theyโ€™d have sunk ages ago.

  • canadianbayrd
    ๐Ÿ’ฆWill - One of Duttons Crazies (@canadianbayrd) reported from Melbourne, Victoria

    @Telstra t box is total shit

  • northlanejosh
    my name is josh (@northlanejosh) reported from Melbourne, Victoria

    Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling

  • evanderkoogh
    Erwin van der Koogh (@evanderkoogh) reported from Melbourne, Victoria

    @girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just canโ€™t stand paying those prices..

  • OliveWahh
    Oliver-Todd Hunter (@OliveWahh) reported from Melbourne, Victoria

    Now I just spent 20mins on the phone trying to speak to a manger who didnโ€™t have the time to deal with my situation. Good work @Telstra, A+ at customer service from all of your team ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ™„

  • davmoro
    David Morison (@davmoro) reported from Melbourne, Victoria

    @Telstra 1.5hrs on hold, no one can help, itโ€™s not rocket surgery, itโ€™s you system!!! 250 elderly residents without phones... come on!

  • smoldemi
    Michael Smolders (@smoldemi) reported from Melbourne, Victoria

    Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...

  • YAYASISTAR
    Andrea Scott (@YAYASISTAR) reported from Melbourne, Victoria

    @HelenWolff @Telstra Tweeting sometimes gets things moving faster ๐Ÿ˜œ... hope they fix it soon

  • ianjroberts
    Ian Roberts (@ianjroberts) reported from Melbourne, Victoria

    @telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService

  • davmoro
    David Morison (@davmoro) reported from Melbourne, Victoria

    No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JokerWhyEight
    jokerwhy8 (@JokerWhyEight) reported

    @Telstra Is it normal for the non black box to cut out

  • CC_Wellness7
    Candy, BA, BSc (hons)๐Ÿ’š๐Ÿค๐Ÿ’œ (@CC_Wellness7) reported

    even get a @Telstra staff member on the ph to help. Now they say their online system says there are no replacement phones. But when asking to lodge a complaint, they can't even do that for customers either. So @telstra provides rubbish service to customers & holds fifo workers to

  • Westbrookeag
    Peter Glover (@Westbrookeag) reported

    @Telstra Thereโ€™s not enough bandwidth in Coffin Bay. During holidays and long weekends the service slows to a crawl. As I asked, does anyone monitor that?

  • jacket1962
    Jacqueline M ๐Ÿจ ๐Ÿพ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ (@jacket1962) reported

    @Telstra That was not an invitation for you to bother me here also Winona. Sending someone a link to report an outage that is already recorded on your own platform/s is not assistance. It's pointless exercise. It isn't your customers job to be doing all the leg work.

  • WassimMuna
    Wassim Muna +61 (0)474 067478 wassimmuna@gmail.com (@WassimMuna) reported

    @Telstra I keep hoping for a ****-storm of accountability and some monetary compensation for me while maintaining confidentiality - but I won't be holding my breath in this environment infused with foreign interference and corruption. Devil inside.

  • markeye86
    MShem (@markeye86) reported

    Hey @Telstra - internet outage in my area for the last 15 hours with no information or ETA on fix available. Any chance?

  • trentmayne7
    Trent (@trentmayne7) reported

    @Telstra I canโ€™t connect my NBN itโ€™s to weak or too so this is terrible I may change

  • CC_Wellness7
    Candy, BA, BSc (hons)๐Ÿ’š๐Ÿค๐Ÿ’œ (@CC_Wellness7) reported

    Yet whem the staff tried to organise this they hit a wall. @Telstra has stopped sending them replacement phones for eligible customers. Even tho store systems say the customer qualifies. The FIRST week with my ph & the battery dies in less than half a shift. It has taken weeks to

  • WassimMuna
    Wassim Muna +61 (0)474 067478 wassimmuna@gmail.com (@WassimMuna) reported

    @Telstra Yesterday was the first instance where I had someone else to corroborate my suspicion, so I was planning on raising it with them in the coming few days. Also, recently I had a girl accuse me of threatening phone calls I never made. I suspect telecommunications interference.

  • Zincr1
    ZincALT (@Zincr1) reported

    @Telstra fix my ******* internet