Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 01/19/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • HopePopplio Saber (@HopePopplio) reported from Melbourne, State of Victoria

    Telstra charges you 150 bucks a month for a service they aren't providing you then puts you on hold for an hour when you try to cancel it.mp4

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.

  • RomerJon17 Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, State of Victoria

    @Telstra Okay found the problem... Whenever someone calls us on our landline. It completely disconnects when ending the call.

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

  • active8mii Tony (@active8mii) reported from Melbourne, State of Victoria

    Anyone else getting calls from supposed Telstra advising because of naughty people corrupting our internet service that we will be cut off for 15 days. Little do they know with 4 girls in the household I’ll be better off. Ohhh if only it was true. Seriously though be careful.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra I’ve had the service for around a week or so.

  • RomerJon17 Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, State of Victoria

    @Telstra I checked my mum's phone the wifi was enabled but not connected else where. I'll check my sisters phone when she comes back because she has a strongest hotspot. If the problem still not resolve, it must be someone in Frankston downloading Chris's files or the cable is corroded.

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    Not even Eleni triggers me like slow internet does. Seriously @Telstra get your shit together plz.

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles

  • grandoldgame 🔴Dr Nickabocka ⚫️ (@grandoldgame) reported from Melbourne, State of Victoria

    @ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported from Melbourne, State of Victoria

    @RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra your internet service is absolutely putrid.

  • kobeowns Daniel (@kobeowns) reported from Melbourne, State of Victoria

    Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha

  • john_brockie John Brockie (@john_brockie) reported from Melbourne, State of Victoria

    @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

  • TheMickeyG Michael (@TheMickeyG) reported from Melbourne, State of Victoria

    Sick and tired of ringing @Telstra every afternoon to try and sort out a order problem with @startrack nothing ever gets done despite happily giving me plenty of reference numbers, like that fixes it! #hopeless

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    @Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dominiq85259110 Dominique James (@Dominiq85259110) reported

    @Telstra In the meantime I have been without internet connection for 3 days this time around, connection issues constant for 3 months and @telstra AND @nbn can’t seem to get their act together……and still waiting….. total rubbish!!!!! #telstrasucks

  • fluffylucy yehuda harmor (@fluffylucy) reported

    @JulianBurnside You mentioned Telstra and service in the same sentence. An incompatibility that immediately caught my attention. They actually have a service policy which is centred around hostility to customers and which treats them as the enemy. I have hundreds of stories that are mind blowing

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported

    @Telstra mother in law has been sent an email RE authorities which needs updating. Ring ya 13 number and customer service????? Is closed. It’s Sat morning! We both need to speak to someone to organize this!!! How. I trying to help a 80+ year old!! No smart phone 4 app.

  • DeanCorp DeanCorp (@DeanCorp) reported

    @telstra is there a network outage in Brighton, VIC area? No 3G,4G, 5G (SOS only) call drop outs. Happening to multiple businesses too, no signal for eftpos machines

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    Telstra launches Ericsson Digital Business Support Systems for prepay users. #telecoms

  • DavidHuett We're not going to take it any more !! (@DavidHuett) reported

    How many people out there are having woefully slow internet speeds on the Telstra 4G phones? Particularly interested if you have a phone a couple of years old .. like a Samsung S5 for example.

  • YoungRobC Robert Young (@YoungRobC) reported

    @JulianBurnside Indeed it is. They left my 93 yo blind and nearly deaf mother and her carer without their priority phone for 4 days after switching to nbn. Finally I had to fix the problem after getting no help from Telstra after countless hours spent on numerous call to their overseas helpline!

  • Marlsclayfield Marlene Cameron @MarlsClayfield NO threads please (@Marlsclayfield) reported

    @katiebecker16 @ellymelly Many days I get 8 to 10 a day Telstra advised this week, they are dealing with 13 million scam calls a month , I NEVER answer ANY , mobile or landline , let them ring out always

  • keatonhj 💧Keaton HJ (@keatonhj) reported

    @Telstra I understand why I was texted, this is just a comment on your terrible sales people who had no idea what the offer was and also after verifying my account they then proceeded to ask for my name and number. Did it get routed to India and a new system after the 1800? Disjointed.

  • trentgaybody John Walsh (@trentgaybody) reported

    @Telstra You’re good at charging late fees for bill payments in trying times yet my account won’t be credited for a lack of service I pay for