1. Home
  2. Companies
  3. Telstra
  4. Burwood
Telstra

Telstra Outage in Burwood, Victoria

Service-wide status: Telstra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Burwood, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.

Share of direct reports from this area over the past 30 days.

  • 50% Internet (50%)
  • 38% Phone (38%)
  • 13% Wi-fi (13%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, Victoria

Telstra signals over the past 24 hours, with local activity from Burwood, Victoria and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 8 days ago
Melbourne Phone 11 days ago
Melbourne Wi-fi 17 days ago
Melbourne Internet 19 days ago
Melbourne Internet 20 days ago
Melbourne Phone 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • VeteranDave
    Thanks for coming (@VeteranDave) reported from Melbourne, Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

  • ShaneBryan_IT
    Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • timothy_89
    Timothy 💉💉💉 (@timothy_89) reported from Melbourne, Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • asteroidproject
    Damian Marley 🚀 (@asteroidproject) reported from Melbourne, Victoria

    Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

  • TizmWorld
    Tizm™ (@TizmWorld) reported from Melbourne, Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    There’s customer service at Telstra anymore people should not have book

  • Piiiiickles
    Pickles (@Piiiiickles) reported from Melbourne, Victoria

    @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • nicksplitter
    Nick Splitter (@nicksplitter) reported from Melbourne, Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • The_Enunciator
    Benedict (@The_Enunciator) reported from Melbourne, Victoria

    @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

  • MitchRobinson_
    Mitch Robinson (@MitchRobinson_) reported from Melbourne, Victoria

    @bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support

  • Sheeds_au
    Sheeds (@Sheeds_au) reported from Melbourne, Victoria

    Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • RJ_Howes
    Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kai_h
    Kai (@kai_h) reported

    @no1historychick 5GB a month? That’s such a low cap. Are you on a really old plan or something? Even Telstra’s entry-level basic plan today has 50GB of data. If you want something cheaper, Belong uses the Telstra network and their plan still has 25GB data.

  • j_seph_th_mas
    Joseph Thomas (@j_seph_th_mas) reported

    Twelve live Australian job ads integrate AI in the title with enablement, transformation, automation, or change. Only ten companies have posted them. HESTA is hiring an “Enterprise AI Enablement Lead,” TAL an “AI and Automation Lead,”  IAG an “AI and Automation Principal.” Aware Super wants an “AI Strategy Change Lead”. CBA’s is a financial crime compliance role, and Insignia Financial’s is in risk. Four engineering roles at Canva, Xero, and Telstra. Which leaves two, and both are at EY. One is an “Associate Partner - Solutions Architect - AI Transformation,” sold through its Microsoft alliance. The other is a “Transformation and AI Marketing Leader” on a 12-month parental leave cover to take EY’s AI transformation offering to market. It’s the only live Australian marketing role in the twelve, and the AI capability it asks for- advanced use of Copilot, ChatGPT, and Perplexity- is in the optional skills. I built a workforce intelligence platform, and I’m analysing how AI is being written into new job roles. As of 27th August 2026, it holds 1,603 live Australian specs across 102 companies. Of 1,522 live marketing specs globally, 232 are AI-central, roles where AI is core or supporting the work as written. Of those, 179 (77.2%) carry no decision architecture. Nothing about who checks the model or who can override it, and no one is named accountable for what it produces. Across all functions, it’s 65.1%. Marketing is 12.1 points worse. Australian marketing is 101 live specs. Eight are AI-central, and seven of them have zero decision architecture. A CMO who hasn’t hired for this borrows it from an agency. Agencies post AI-central roles in 13.3% of 2,763 live specs. The banks and insurers they pitch to post them in 13.2% of 2,261. The seller and the buyer are hiring at the same rate. One Australian marketing team has written the role properly. NAB advertised a Head of Agentic Marketing in May, asking the hire to support the “redesign of marketing operating models and workflows using AI agents,” with humans kept in the loop and someone named accountable for what the agents produce. It scored 4 out of 4 in decision architecture, the only Australian marketing spec in 402 to do so. It hasn’t been live since 7th June 2026.

  • princefishey
    🐏 (@princefishey) reported

    @aphexnaim CLASSIC VLINE last time i went to the city it was when the telstra outage messed all the trains up

  • TexanMeg
    Meg Coffey (@TexanMeg) reported

    Why is @Telstra so bad?! How do we allow this company to continue like this? The app has been broken for weeks. I can’t get help bc their tech doesn’t even work properly to verify who I am. Now I can’t make calls or text. Furious.

  • _benny4
    b (@_benny4) reported

    @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

  • MSVLKnight
    Michael (@MSVLKnight) reported

    @LisaLemon09 I worked for Telstra for a long time and in my experience nearly every major issue was caused by updates being tested in a lab with 10 services and then getting rolled out to 20,000 plus subscribers. It was nearly always inadequate testing.

  • NathanOrgan
    Nathan ***** (@NathanOrgan) reported

    @grok @RositaDaz48 Telstra lmfao!! Charter Hall? lol Langdon capital? Are these people able to understand public service and the true value of work? I doubt it.

  • Candour100
    Candour (@Candour100) reported

    @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

  • Phantomwolf319
    Mat (@Phantomwolf319) reported

    @slinkjej @25YearsAgoLive Eh. Other than that. I don’t think Howard has much of a chance much longer. He’s getting WAY too long in the tooth for me since the Telstra sale which was stupid. Here’s hoping this isn’t a repeating incident no less

  • GofGovernance
    Ghost Editor (@GofGovernance) reported

    @teyc @BenCarrollMP By the way, I lived in Canberra back when Telstra was fat, comfortable and painfully slow to adapt. While the rest of the world was investing in ADSL, cable, fibre and other technologies to keep pace with the rapidly evolving internet, Telstra seemed remarkably content with the old model and the outrageous margins it could extract from telephone calls. Eventually, the writing was on the wall and technology forced the issue. Had Telstra remained a complacent, publicly managed monopoly, there’s every chance we’d still be listening to the soothing tones of a dial-up modem while waiting for a webpage to load. You have a lot to learn... son!

Recent Telstra reports in Burwood, Victoria

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Melbourne: Phone
  • Melbourne: Phone
  • Melbourne: Wi-fi
  • Melbourne: Internet
  • Melbourne: Internet
  • Melbourne: Phone

Telstra detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

Telstra outage reports by location

Choose a location to check local Telstra reports and activity.

ACT

New South Wales

South Australia

Victoria

Western Australia

All Telstra report locations