Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
from
Melbourne, State of Victoria
Hi @Telstra my internet was supposed to have been set up today and I found out that the modem sent out has a known firmware issue. Very frustrating
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra Meanwhile our energy company sent us multiple notifications during their issues on Friday. Good on them for being so customer-first.
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@benschwarz @Telstra Eugh! That’s horrible!
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Tully Smith
(@TullySmith) reported
from
Melbourne, State of Victoria
With @ceda_news Director @mcam39, @telstra CEO @andy_penn predicts that the biggest inhibitor of future tech such as autonomous vehicles, will be regulation and issues around liability #futureofwork
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@ElysseMorgan Same thing happened to my non-existent Telstra internet service
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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D WOLF
(@DWOLFBTC) reported
@elonmusk I’d like to replace my NBN with starlink Are we available in Australia as of yet? Keen to get away from Telstra drop outs all the time… pay a lot for Telstra not great service
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desmond
(@d2smond) reported
there’s really no excuse for the internet to go out for a few hours every day. it has been happening for at least a week. pls fix @Telstra @NBN_Australia
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Maggie Duke
(@MaggieMAB) reported
@DocEvatt I blocked him. I also lodged a complaint with Telstra.
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Troy Coleman
(@CrimsonPlatypus) reported
@Telstra Hey guys, did a tower fall over in Wentworth Falls (2782)? Had no service on multiple devices all week
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Virginia Lette
(@virginia03) reported
@GrantWPhilpott @Telstra @amaysimAU Thank you for this tip. I have never been with Telstra, took me over 25 years and then I switched to them yesterday. I have never felt so disappointed and angry at incompetence.
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Virginia Lette
(@virginia03) reported
@Telstra I don't have a reference number. I have spent multiple times on the phone to your team and multiple chats through the app and then an hour on the phone this morning only to be cut off. Fair to say I'm furious now. What do you need to fix this.
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Troy Coleman
(@CrimsonPlatypus) reported
@Telstra Thanks. “should” is not “is”. Troubleshooting did not help the situation. All it did was try to tell me the problem is resolved cause I’m in my home and can wifi calling. Please tell me how this helps when I’m out of the house and there’s an emergency?
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Smart Compliance
(@BrettWalkerToGo) reported
@Telstra I just need a technician to come onsite. Remote checking not working. Nearly 4 hours in the app and NOTHING to show for it. I have a business dependent on good internet. Pay Telstra around $6,000 pa for service. Feeling slightly ripped off atm.
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Troy Coleman
(@CrimsonPlatypus) reported
@Telstra No issue with the NBN. No my mobile is not working on the mobile network. I can’t even send a text when away from wifi. I could get an emergency message or call to my daughter in transit from school
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Nyssa
(@Nyscat) reported
After 9 hrs of no phone, and numerous thoughts of “if I google *this* it might help then a “damnit no service so no google” it took exactly 8 min in @Telstra at Castletown this morning to have a new SIM activated & now I’m all good! They were great and so quick and easy!