Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 02/14/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • salvagedbystix STIX (@salvagedbystix) reported from Melbourne, State of Victoria

    Hey @Telstra Are you broken? Can’t access chat or outages ‘404’. I have no internet at home. I had a day of gaming lined up. Now I have to remove tree stumps and vacuum. 😭

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @PaulRebec @Telstra When they move there customer service offshore that bound to haopen

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

  • Mel_Raymond1 Melanie Raymond (@Mel_Raymond1) reported from Melbourne, State of Victoria

    @Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    @AntKaplan @HansOrph Works perfectly! Kids now now annoying me every 5min to fix it. Now, who ran the DoS against Telstra?

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.

  • PeytonSinsx Peyton ✨#WearAMask ✨ (@PeytonSinsx) reported from Melbourne, State of Victoria

    Lmao @Telstra is down.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    Telstra been down all morning, just came back.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

  • marccaltabiano Marc Caltabiano (@marccaltabiano) reported from Melbourne, State of Victoria

    @Telstra I have an outage at 3105 cannot get a respond on telstra app or chat #telstraoutage

  • briffa_michael Michael Briffa (@briffa_michael) reported from Melbourne, State of Victoria

    Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @3wombats Telstra been down, same here back on now

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...

  • SeanMcMM Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria

    @Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?

  • GriffinMuffin89 GriffinMuffin (@GriffinMuffin89) reported from Melbourne, State of Victoria

    Don't think I'll be streaming tonight. Telstra, the company that owns Australia's fibre network got cyber attacked so yeah.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • garvinyip Garvin (@garvinyip) reported

    @Telstra The fact that a load of people from NSW reporting outages all at the same time is still being met with "no issues that we're aware of" is pretty concerning. The internet around Bathurst has been dropping and throttling for around two weeks now, despite resetting routers.

  • connor_daren 💧Daren Connor 🇦🇺 (@connor_daren) reported

    Whatever you do, don't get a new service with @Telstra All new accounts are direct debit only & you pay a company called Siebel not Telstra. When you talk to @Telstra now, you speak to a Siebel representative & they are extremely rude, arrogant & extremely unhelpful. #auspol

  • NikitasCon Con Nikitas (@NikitasCon) reported

    @Telstra They just said it was an outage in the area, but there is not

  • connor_daren 💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra I've spent over a week texting & talking to your Siebel representative who told me that Siebel now control all Telstra accounts & all payment options are being removed. That is from your customer service. I've been a customer for over 40 years & I'm disgusted in the attitude.

  • markcurtis44 Mark Curtis (@markcurtis44) reported

    @Telstra No mate just trying to connect foxtel but it won’t load and my speed test is way down for some reason, who is best speak to about it?

  • ScooterBodgie Scooter Bodgie goes bot, bot, bot (@ScooterBodgie) reported

    @Telstra - 21 days to resolve our ADSL outage...or at least, that's your current promise!!! No explanation, no compensation - a really, really dumb way to run a business

  • SITC_CEO_Shanna Sober in the Country (@SITC_CEO_Shanna) reported

    Hi @Telstra - it’s now day six for the Maules Creek district (postcode 2382) with absolutely zero signal. Some of us have businesses to run, and are we STILL cannot get a resolution or response. Then, there’s the medical situations to take into account. Please feel free to help.

  • RoryRonaldo Ronaldo (@RoryRonaldo) reported

    @bambul It’s gotta be a help but with chairs and Telstra pay phone billboards blocking pedestrian flow you have to wonder.

  • jodiem JodieM (@jodiem) reported

    Why isn't this part of the service like churning a mobile phone? How can Telstra charge for two services that literally can no longer be in use? Why are they not notified that NBN is installed and then proactively contact the person to cancel their account?

  • twhwyoming Tom Henderer (@twhwyoming) reported

    @benatstewartag Had Telstra tech call to talk through our issues at home (try to set up our yagi and smart home antenna) he said Samsung so much better in rural areas for a lot of reasons