Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 12/17/2025 02:45

December 17: Problems at Telstra

Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne TV
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • visibleprocrast Visible Procrastinations (@visibleprocrast) reported from Melbourne, State of Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • podonnel Peter O'Donnell (@podonnel) reported from Melbourne, State of Victoria

    Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    @Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.

  • MsJmaid 𝘑𝘰𝘢𝘯𝘯𝘢 (@MsJmaid) reported from Melbourne, State of Victoria

    @Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.

  • HilmyAsjad Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria

    Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?

  • norbert_bek Norbert Bek (@norbert_bek) reported from Melbourne, State of Victoria

    @Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care

  • AssExtranious Dr. A. (@AssExtranious) reported from Melbourne, State of Victoria

    @Telstra Why don’t you concentrate on making your network operate.

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please

  • billiebozinis Bill Bozinis (@billiebozinis) reported from Melbourne, State of Victoria

    @Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

  • ianfarrow 𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, State of Victoria

    @MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LeithMarshall Leith (@LeithMarshall) reported

    Anyone else in Melbourne’s north having data issues with Telstra. I can have full bars and yet nothing is loading

  • Claudius_Dark KMC (@Claudius_Dark) reported

    @Telstra Nope. The landline belongs to my grandmother, and if I didn't live with her, their "solution" of redirecting the landline to my mobile would solve nothing.

  • JayJohn27831800 Jay Johnston (@JayJohn27831800) reported

    @Telstra @LeithMarshall Mine is and the wife's phone also. Hope it might help others having similar issues

  • HDRDean Dean from Oz (@HDRDean) reported

    @Telstra This is not a delay. This is the third outage since January, affecting at least 26 customers and is now day 26. Still no one can tell us what the issue is. Since January we have lost over 55 days with outages. All we want to know is what is the issue.

  • Claudius_Dark KMC (@Claudius_Dark) reported

    @Telstra Sorry, I don't tweet much, I might have followed the wrong procedure - part 2 is a reply to my first tweet. I wanted to know why I was told the 4G backup doesn't work in an NBN outage because it doesn't use the same network as mobiles.

  • HDRDean Dean from Oz (@HDRDean) reported

    @telstra (1of 2) Day 26 no internet and spent over four hours trying to get some information on what the issue is via PM, then messenger...

  • PDNvanEyck PDNVanEyck (@PDNvanEyck) reported

    @shenukalles It’s a problem if it was locked into some foreign SP like Orange or Telstra

  • HDRDean Dean from Oz (@HDRDean) reported

    @Telstra Last nights 7pm deadline for resumption of service (internet) as usual came and went, still no internet. And i bet my complaints manager will call Monday to say it will be done by Friday 7pm

  • Sulcus_Gyrus Ngaire Watson (@Sulcus_Gyrus) reported

    @Telstra I rang 2x. Seems I was being scammed. Found legit staff to help me.

  • HDRDean Dean from Oz (@HDRDean) reported

    @Telstra We are now on day 26 of our third outage since January (the second outage was March - 19 days)