Telstra Outage Report in Burwood, Whitehorse, Victoria

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	2 days ago
Melbourne	Phone	5 days ago
Melbourne	Phone	5 days ago
Melbourne	Internet	5 days ago
Melbourne	E-mail	6 days ago
Melbourne	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

• 
  Ashli (@OuterspaceGRL79) reported 1 minute ago from Melbourne, Victoria

  @Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?

• 
  Looch (@spalliera) reported 3 minutes ago from Melbourne, Victoria

  @uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket

• 
  Denni (@Denise97477477) reported 5 minutes ago from Melbourne, Victoria

  @Telstra Always. It’s garbage

• 
  Megan Hennessy (@milth) reported 10 minutes ago from Melbourne, Victoria

  @TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!

• 
  Alex (@Alex_I_88) reported 12 minutes ago from Melbourne, Victoria

  Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

• 
  McGinness (@GardeningGaffer) reported 14 minutes ago from Melbourne, Victoria

  @_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

• 
  Tahan Lew Fatt (@TahnyLew) reported 15 minutes ago from Melbourne, Victoria

  So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬

• 
  Looch (@spalliera) reported 16 minutes ago from Melbourne, Victoria

  @uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app

• 
  Nick Gayed (@NickGayed) reported 24 minutes ago from Melbourne, Victoria

  @Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!

• 
  Gigs B) (@GigsyOSRS) reported 29 minutes ago from Melbourne, Victoria

  @Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time

• 
  elisaiurato (@elisaiurato) reported 29 minutes ago from Melbourne, Victoria

  @Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.

• 
  McGinness (@GardeningGaffer) reported 33 minutes ago from Melbourne, Victoria

  @_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

• 
  Bill Journee (@mr_billiam) reported 35 minutes ago from Melbourne, Victoria

  Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.

• 
  Anthony Rees (@AnthonyRees) reported 40 minutes ago from Melbourne, Victoria

  @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

• 
  jordan.tchpurishonakov (@tchpurishonakov) reported 41 minutes ago from Melbourne, Victoria

  My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???

• 
  Narissa Leung (@rissL) reported 44 minutes ago from Melbourne, Victoria

  Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra

• 
  Petros Ioannou (@petros_ioannou) reported 45 minutes ago from Melbourne, Victoria

  @Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?

• 
  n 1 c k (@nicksplitter) reported 48 minutes ago from Melbourne, Victoria

  @paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.

• 
  💧Kerryn Gray (@matsionoah) reported 51 minutes ago from Melbourne, Victoria

  😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

• 
  John Billing (@JohnBilling3199) reported 57 minutes ago from Melbourne, Victoria

  @Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Myles Aldrin (@immileycain) reported 4 minutes ago

  Hey @Telstra Just need to pay this month's bill but the app doesn't seem to be working and I've been trying to get a hold of someone from the help/ support team. No one's picking up. Cheers.

• 
  Danielle Katzos (@Daniellegatzos) reported 4 minutes ago

  @ellie_r_ @Telstra **** you tom. ur useless mate

• 
  Rebecca Smedley (@becsmedley) reported 5 minutes ago

  @NBN_Australia According to that link, which I’ve checked multiple times this past week, there are no issues. Unfortunately @Telstra are next to impossible to contact now because I would very much like to report it and get it sorted. I guess my next step is changing providers?

• 
  Joshie Poloczek (@JodhiaKim) reported 7 minutes ago

  @Telstra @Telstra gave me 12 months free 2 @binge as a Gold reward then took it away. won't explain why or fix it. They ignore messages & when they get 2 me they force me 2 explain everything over & over. Then claim it's escalated but no1 ever gets back to me? Like how hard is it to fix?

• 
  paris 🥀 (@parisvelvet) reported 8 minutes ago

  @jessikadouglas That’s a very valid reason to!! I don’t think I’ve had too many issues with Optus and have only really been a couple of those Telstra only areas but it shouldn’t be a huge issue for me so will probably just stay with Optus

• 
  Savarna ⛾🏳️‍🌈🎮 (@Foolinqs) reported 10 minutes ago

  @hexsteph @NBN_Australia Goodluck with that. They broke so many promises to my family and I about sending out technicians to fix problems. We ended up just giving up and using Telstra's backup network (4G).

• 
  Johanna Latham (@wyrdjo) reported 13 minutes ago

  @caitlen @Optus @Telstra This does not surprise me... from either company. The difference in customer service between the 2 companies is striking.

• 
  Calmette Lahoud (@KingCalmette) reported 16 minutes ago

  @Telstra Is the worst company I have requested NBN 3 months ago they gave me a time and day I waited all day and the technician did not show up and did not contact me. So 3 months later I received a robo call saying today is last day and the service will get disconnected ****.

• 
  dayna (@04yn4) reported 17 minutes ago

  @parisvelvet currently with telstra and pay $148 for my iphone 11 pro ($55 for the plan and $72 for the phone + added extras) i get 40gb of data which i never get close to using. Optus do really good deals though so if the coverage with them is good in your area i would recommend them first

• 
  Barbara Hernandez Y Pacheco (@BarbaraHP2020) reported 24 minutes ago

  Stay ******** away from my internet @Telstra hindu bastards