Telstra

Telstra Outage Report in Burwood, Whitehorse, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burwood, Whitehorse, State of Victoria 12/19/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • danielsacks5 Daniel Sacks (@danielsacks5) reported from Melbourne, State of Victoria

    @Telstra can i have help with an email please?

  • kouky Michael Koukoullis (@kouky) reported from Melbourne, State of Victoria

    @stevelikesyou what was the name of that mobile provider on the Telstra network again?

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    The irony of @Telstra not having a phone help service where you can actually speak to someone.

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    Can someone tell me what ******** this Telstra air is on my Mac … it’s coming up as my wifi- can’t log out of it and defaults me to it as my wifi.. won’t allow me to access any websites

  • tamtsering Tamdin (@tamtsering) reported from Melbourne, State of Victoria

    @telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra No problems showing there, but third party app showing widespread outages in Melbourne’s inner east/southeast

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to disconnect my internet service but you keep hanging up on me before I get to speak to someone. How can I arrange this?

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    @Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.

  • CoryCobain CoryCobain (@CoryCobain) reported from Melbourne, State of Victoria

    @Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.

  • percivalsmum Karen is double jabbed 💉 💉 (@percivalsmum) reported from Melbourne, State of Victoria

    Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

  • pebotuwa anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported from Melbourne, State of Victoria

    @Telstra I'm still crying to get my content call dropping issue fixed and you're telling me a new deals.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra Outages page just updated to confirm network problem. My modem I supposed to flip to 4G when this happens so not pleased that it doesnt

  • TaranReynardWhy 💧Taran Reynard Whyte💜🦊🌈🦄 🕯️😷🐭🐀🐁 (@TaranReynardWhy) reported from Melbourne, State of Victoria

    @RobertArnol Well, fancy Telstra doing something right for a change! Wonders never cease!

  • kif_inti_mary 💧Mary Lucas (@kif_inti_mary) reported from Melbourne, State of Victoria

    When you look back at all the work done in Victoria and all this fwit can focus on is pettiness Obviously she’s never had to deal with something as simple as Telstra or Qantas or a Bank.. fool girl

  • stevenpam Steven Pam (@stevenpam) reported from Melbourne, State of Victoria

    @Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

  • CorrectWeight1 Aaron 💉(1 AZ + Flu Shot) (@CorrectWeight1) reported from Melbourne, State of Victoria

    @GlennHampson @EmergencyBK @Telstra Get a telstra call guardian home phone. If screens calls. Call centres don't proceed when asked for their name. So you'll never get the call coming through 👍

  • WhofanRachel Rachel Maclean (@WhofanRachel) reported from Melbourne, State of Victoria

    Once I waited on the phone close to two hours to speak to Telstra, right now it's been 38 minutes with Service NSW. It's not that I'm patient, it's that I've invested so much time I just can't give up.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @telstra internet outage in Kew VIC atm?

  • RaffAgostino RaffAgostino (@RaffAgostino) reported from Melbourne, State of Victoria

    @jriewolod @Telstra That’s terrible Telstra would do that. And $6500 is a drop in the ocean to them.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkStipic Mark Stipic (@MarkStipic) reported

    @discoball2000 @teflocarbon There was a Telstra security rep on 3AW the other day saying they're blocking 95%+ of these spam texts and calls so they never even reach your phone. I'm getting around 8 calls and 5 texts a day on Optus. Seriously thinking of switching to Telstra.

  • fadikazmuz FK (@fadikazmuz) reported

    @Telstra Isn't it ironic that @Telstra you have zero initiative to fix a problem? Would it be hard to search for the customer's number in your system and call them? A 2-class system; the abused and the beneficiary of benefits (paid for by the abused).

  • faitexe fait (@faitexe) reported

    @Telstra yeah I pay $100+ a month for **** internet

  • ImNotYour_Dad DisrespectedREPR (@ImNotYour_Dad) reported

    @Telstra @hairypoofta Thats a lie & a half. 100% guarantee these people will be there to deal with big business support only. While the rest of us get given sgrgdiidjsknd from some country i can't even pronounce.

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra another day passes without any communication from Telstra...the shittest business in this country! It's amazing you post on social media & they reply within 20 min you call or email them and it takes months. Useless! 20yr + loyal customer. @Optus here I come.

  • Andrew_Ivezic Andrew Ivezic (@Andrew_Ivezic) reported

    Amazing customer service by @TPG_Telecom ✅ - should have dropped @Telstra 🗑years ago

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra I did that moments after the email. No reply or call all day today! Bloody useless @Telstra would you be happy you have had to wait months on end for a major problem to be fixed with yr service & over a month for $2149 to be refunded!

  • charmie13 LittleBlueWren (@charmie13) reported

    @Telstra Thank you Luci. 🙏 Nevermind getting my case manager Carly to call as I don't have phone service at home & it's just frustrating to hear that my case is still open because it's not fixed yet & it should be fixed by the end of the month & that I might need to buy an antenna.....🤯

  • debjw88 DEB WEEKS (@debjw88) reported

    @AustralianLabor Well if your going to follow QLD state as stated. At the moment in QLD if you ring 000 you get a Telstra message. Ambulance are piled up with over 1/2 wait to get into emergency Great role model!!!!

  • fadikazmuz FK (@fadikazmuz) reported

    @Telstra Withholding information from customers, creating a discriminatory class system imposed on clients, staff incompetent, no one at telstra can solve a problem, staff at stores lie to get a sale done. Your complaint team has zero customer service skills.