Telstra Outage Report in Burwood, Whitehorse, State of Victoria
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (36%)
-
Wi-fi (8%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
-
Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
@Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.
-
Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
-
Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
-
Mr. David “Esky” Goodlad
(@dgoodlad) reported
from
Melbourne, State of Victoria
@Telstra There’s no update just a ticket to escalate in the morning. Still no acknowledgement of a broader outage despite neighbors with the same problem.
-
Jonathan
(@tweet__j_b_) reported
from
Melbourne, State of Victoria
@Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.
-
Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.
-
Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
-
𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down
-
Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
6+ hours of working on assessments because the home cable internet had an outage for four and a half days. I’m absolutely wrecked. Thanks @Telstra.
-
Chris
(@topher_1976) reported
from
Melbourne, State of Victoria
@UndaSthnXiStand @larry_blunders @OptusEnterprise Telstra has NOT started switching 3G off. They did turn their 2100MHz network off a few years ago, but the 850MHz network has not.
-
Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@JaneCaro @Telstra I reckon if you wanted to win the election and you promised to fix the telcos you’d be a shoe in!
-
Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
.@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.
-
mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra nope no outage, still one bar
-
Brett
(@6r3tt) reported
from
Melbourne, State of Victoria
@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck
-
Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
-
TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
-
𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .
-
Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@telstra are having issues in Melbourne CBD/East Melb. My iPhone says 4G but I can’t get any coverage.
-
𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It has just updated and is down again for another 2 days :(
-
Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Telstra Yes, I’ve launched a complaint with the Telecommunications Industry Ombudsman about this whole debacle. You nor anyone at Telstra, have still not given me an explanation as to why there was an outage for 4 days.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Catriona Thoolen
(@cat240359) reported
from
St Arnaud East, State of Victoria
@TravCharlton @_ClaireConnelly @ING Yep, those are two. The problem in regional Vic now is reception getting worse, even with genuine Telstra. I have been told 3g towers are being shut down and 4g is barely available even in the middle of my little town. 😥
-
Ro 🕯
(@ro_jus) reported
@AlanBixter @_ClaireConnelly @broomstick33 Telstra’s call centre options & app chat service is anything but specific. It’s like a never ending roundabout. Funnily enough they do respond faster on social media after multiple people express the same dissatisfaction.
-
BIG ROCKS, Nth QLD
(@BigRocksWeirNQ) reported
@9NewsQueensland @TimArvier9 Perhaps an investigative report re lack of maintenance with rural & remote Telstra towers where older battery backups are failing - Qld townships have no comms for over 10hrs when Ergon supplies fail (another issue!). Telstra has NO replacement regime in place = QLD lives at risk
-
Andrew
(@Higgointhebush) reported
@Telstra can you please donate $$5 to fixing the terrible service and black spot in musswelbrook. #noservice
-
Linda M Smith
(@LindaMSmith6) reported
When there’s a power outage I use my mini boom rechargeable portable speaker. I will have to take my phone & the speaker back to where I bought it, Telstra to get it turned back on again. Links missing.?
-
Peter Hoskins
(@PeterH314) reported
@P1ford8 @Foxtel We have cable and recently that has been going offline when recording etc. yes in this day we expect better service from Telstra/ Foxtel.
-
Shubham
(@Shubham04918625) reported
@ChrisJTaylorCT I am a new @Telstra customer having no internet connection form past three months. I have visited the Canberra centre store and even called the online team. The store manager Naga and a consultant have asked me join a different network company. What should I do?
-
Trav Charlton
(@TravCharlton) reported
@cat240359 @_ClaireConnelly @ING We’re asked to not comment on other providers’ products, but I’m often advising that Belong plans (And other MVNOs like Aldi Mobile) are on the Telstra network before they switch networks. But you’re feedback is consistent with my advice to them also.
-
Ashlyn Kentish
(@ashlynkentish) reported
@Telstra we’ve spent all day on the “gold member support” chat & achieved nothing. Is our only option to contact the ombudsman? Why is it taking so long to resolve an issue that is no fault of ours? If you can’t provide a service then why have you offered it & accepted our money?
-
Catriona Thoolen
(@cat240359) reported
@TravCharlton @_ClaireConnelly @ING I help people move to other better/cheaper providers. Sometimes hard because country people are 'sure' Telstra is the best, even when it isn't. Maybe you should tell them that too. Eventually, customers will leave.