Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi |
Community Discussion
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Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Alycia Hewer
(@lalycia) reported
from
Melbourne, State of Victoria
@kucrazyfan1 @SuperNetball @magpies_netball @SueGaudion @CathCoxy @ash_braz @aflwomens Awww excellent! Bummed I missed it, wish @Telstra and @SuperNetball would sort out the app glitches....I’ve never known it to crash so much 😭
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Drew James.
(@trainspotter67) reported
from
Melbourne, State of Victoria
@Telstra There was no outage listed. I got on via mobile, but cant really use that for web pages.
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra well done on another day of no internet . You can text us about a bill reminder but you can’t fix a simple outage. You update when it will be fixed and you expect me to pay for a service that I am not receiving . #notgoodenoughtelstra
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra You really think that I will be paying for anything .why should I have to beg to you to get something reviewed when I have been inconvienced by your so called systems and workers .poor form . You call me and earn your profits
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley I had a @Telstra tech over yesterday, his boss joined him for a chat - 60m of chatting 15m of getting actual work done. 20m explaining it's not good job but he'll do it. Hope he made it to his next customer. It only took me 4 appointments and five weeks to get 10mbs
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Telstra The amount of absolute ineptitude I have experienced with telstra today is incredible. See this so what happens when you outsource jobs at the cost of customer service. You make your entire customer base suffer. ALL I WANT TO DO IS REPORT AN OUTAGE.
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Oliver van der Velde
(@ollinator2000) reported
from
Melbourne, State of Victoria
@Telstra hi, I m on vacation in australia and i bought a 30$ Telstra SIM Kit . Unfortunately my German iPhone6s says “could not activate mobile data network” i activated as describe in the package , via Telstra Website and Hotel WiFi . Every Tipp is appreciated .. 😉
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Adrian Jackson
(@adrianjackson) reported
from
Melbourne, State of Victoria
@AlanBaxter I switched from Telstra to Telechoice who use the Telstra towers because it’s cheaper and you aren’t paying for features you don’t use. Telstra have been spamming me since and I have an open complaint against them with the TIO as a result.
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Telstra internet is down daily in burwood Vic 3125, this has to be the 10th outage in the area. We went years with none and now it's almosy every day.
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Martin Nally
(@hranywhere) reported
from
Melbourne, State of Victoria
@Telstra Telstra has just billed me for tech support please check your bill as they charge for services they promise are free but still don’t resolve your issue what a joke look up Telstra in the dictionary and it says pathetic service supplier
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Angel
(@angellewis) reported
from
Melbourne, State of Victoria
@Telstra Thx Dylan but I can’t be bothered. I’ve done it too many times to be honest. Im 13km from the city centre, this is a service I pay a lot of money for and I should not have to call you to give me the service I am paying for!
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra I would suggest that you take your idea and put it it somewhere . I don’t want smart arse messages I want my service to be fixed . You have already lost some of our business and will be losing the rest of our business .
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
@billshortenmp And Bill did you know yesterday Telstra dropped a bombshell in the core network design contractors by not giving them a contract for design. It’s being done off - shore in India. So effectively hundreds of Aussie jobs gone @billshortenmp @DavidLeydon1
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Telstra The outages show up occasionally but not all the time. It is out right at the moment for example but there is no outage listed. Our internet used to be so reliable :(
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
@billshortenmp Well surprise surprise!! It’s pretty evident now coz Telstra are off -shoring core network design and telling Australian contractors to match Indian contract rates or lose the contract. Aussie jobs Aussie wages not Indian wages takes again libs- never trust a lib
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra I already have . This is absolutely just so stupid that you want me to chase you to get an answer . @telstra don’t ask me to pay my bill until I get the service that I pay for .
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra And I should expect rude people to be st Telstra too . I have raised my complaint and will be making sure they know how rude you are
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra And now your outages page is not working . Well done @telstra maybe you can pick up a phone and call your customers .
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John Dikeos
(@DikeosJohn) reported
from
Melbourne, State of Victoria
@TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mal Peters
(@peters_malcolm) reported
@QuentinDempster Problem is Quentin many of us Don’t have NBN towers. My choice is a Telstra WIFI - massive delay buffeting in peak times Optus WIFI same problem. After extended time with internet Zi ordered a Starlink last week. Our service is no where near as good as 15 years ago.
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Eric
(@bananman1234) reported
@paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed
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steven
(@nesjws) reported
@Telstra why is my NBN internet not working today? super slow and drops out all the time. started at 3am and still going. i restarted my modem and checked for outages. please help!
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Thinker2
(@Thinker2nd) reported
@Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild
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Pattern Rotator
(@borisyeltzin) reported
Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.
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Paige Renee
(@THEogPRD) reported
@Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago
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Mad Tunes Street & Track🐸
(@UpsideDownunda) reported
@QuentinDempster I wouldn't use NBN if it was free. I'm a @Starlink customer and I'm more than happy with my fast, unfiltered connection. As soon as starlink starts selling cellular services I will dump Telstra like the crap that it is without hesitation.
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Oz Veteran
(@oz_veteran) reported
@Indy24121 Terrible. We ditched telstra nbn for another provider and it isnt any better so we're looking at starlink.
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Starman
(@starman8888) reported
@wtfinawtfworld @QuentinDempster The reason NBN is behind in cities is because Abbott gutted fiber to the home and instead payed Telstra something like $30bn for 50 year old copper phone networks to do the last km of service. Capping speeds to 3rd world levels for people on it.
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Cdbrown
(@BrowntownBrew) reported
@RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott