Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Chris Nelson
(@qldtrials) reported
from
Melbourne, State of Victoria
@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Chelle 😘🤗 Tim's no 1 Fan
(@SgtJackVX35482) reported
from
Melbourne, State of Victoria
@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Declan Martin
(@declanmartin75) reported
from
Melbourne, State of Victoria
@Aerohaveno @Telstra Never ending these days
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Michelle Redfern
(@RedfernMichelle) reported
from
Melbourne, State of Victoria
@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Peter Martin
(@petermartinsept) reported
from
Melbourne, State of Victoria
@grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service
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Dale Monteith
(@dgmonty16) reported
from
Melbourne, State of Victoria
@Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.
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Dale Monteith
(@dgmonty16) reported
from
Melbourne, State of Victoria
@Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better
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Dale Monteith
(@dgmonty16) reported
from
Melbourne, State of Victoria
@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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brooksieg
(@brooksieg) reported
from
Melbourne, State of Victoria
@telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Ananthasubramanian
(@_chinmusic) reported
from
Melbourne, State of Victoria
Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@KenCrompton Vodafone are horrible and Telstra are way overpriced
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Eileen Ormsby
(@EileenOrmsby) reported
from
Melbourne, State of Victoria
@Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah The Spanner
(@ParseTheSalt) reported
@Telstra is there someone I can talk to when "gold support" is refusing to give me a reference number or file a complaint for me wanting money refunded that's currently in credit on my account? They tell to ask for a bpay refund but this is credit that's accumulated over years.
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D
(@DkRanay) reported
@katemclennan1 How about just ‘Piss off Telstra’…worst phone company in existence
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tom
(@tom_18xx) reported
@Telstra i have no signal internet doesn't work in Albion vic
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Rhino
(@Rhino11011) reported
@Telstra Multiple times. Last time was raised on Friday then withdrawn as the network was fine.
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Rhino
(@Rhino11011) reported
@Telstra I then called back to say internet wasn't working and the internet is allowed to stay slow. The problem being there is never a solution other then I'm so sorry Mr Ryan.
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Russell
(@russellofearth) reported
@Telstra Hoping you can help a friend of mine please. They tried to get NBN connected and it resulted in a neighbour getting their Internet disconnected and no one seems to be able to help. Any help would be much appreciated 🙏
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Ewor Sicarf
(@dartspluck74) reported
@Telstra Hi Ethan. Yes I have. I understand lockdown created extra traffic on the network but this is unbearable. No outtages over the past 4 days. But even now lockdown is over and I've not gotten a faster speed all day. I've reset and hard reset the modem. What else can I do.
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🦄 casual grownup✨
(@casual_grownup) reported
@Telstra You've gone ahead & charged everyone who haven't been able to use your service for almost month full price, CS lines are closed & we don't have 4G to download the app. So how do those impacted by June's storm in VIC contact you RE: bill if you don't answer the phone?
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Russell
(@russellofearth) reported
@Telstra Thanks, Jimmy. The disconnected party contacted Telstra earlier to get reconnected but they weren't able to help and referred them to "whoever requested the cancellation" but they didn't request a cancellation. Is there someone they can reach out to please?
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Vincent Jessop 🇦🇺🇺🇸🇨🇦🇳🇿🇬🇧🇳🇮🇯🇵🇩🇪
(@vinceauzintec) reported
@RyanWil62993886 @Telstra Profits, profits, profits then profits for shareholders and more profits. Infrastructure and customer service and value for money is not required.