Telstra Outage Report in Burwood, Whitehorse, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Tully Smith
(@TullySmith) reported
from
Melbourne, State of Victoria
With @ceda_news Director @mcam39, @telstra CEO @andy_penn predicts that the biggest inhibitor of future tech such as autonomous vehicles, will be regulation and issues around liability #futureofwork
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@ElysseMorgan Same thing happened to my non-existent Telstra internet service
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@benschwarz @Telstra Eugh! That’s horrible!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Bo Reidler
(@2020digging) reported
from
Melbourne, State of Victoria
@Telstra I’ve been waiting for a Telstra service person to arrive - was told b/w 8.30am to 12pm. No call, no show. Typical Telstra!
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Phillip Wilkie
(@WilkieIT) reported
from
Melbourne, State of Victoria
@Telstra hopeless service #Doncaster, staff doesn’t answer phone. Been trying since 9:30am. 15 minutes wait time just to get a phone outright. I would fire every single last person there.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
from
Melbourne, State of Victoria
Hi @Telstra my internet was supposed to have been set up today and I found out that the modem sent out has a known firmware issue. Very frustrating
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra Meanwhile our energy company sent us multiple notifications during their issues on Friday. Good on them for being so customer-first.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Miles Dyson
(@mi1ez) reported
@Telstra So despite me contacting you within 15 mins of placing the order, the address was never updated and I'm probably not going to receive my item.
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DM me lolis
(@Send_Me_Lolis) reported
@meatmatoy Telstra is one of the two major ISPs we have here in Australia (the other being optus). Both of them are pretty ****. I'm with a smaller ISP and things seem to be fine now though.
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SFR Absta
(@AbstaAU) reported
@OvertGGs @Telstra my internet keeps spiking. Any chance you can fix it?
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Ice
(@Icefnt) reported
@OvertGGs @Telstra My internet disconnects me every tournament, which is stopping me and my trio from placing, this has been a problem for me for months now and is a problem that requires immediate attention
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Miles Dyson
(@mi1ez) reported
@Telstra Startrack told me Telstra had to do it. Told me the business solutions team sorts these requests and gave me a reference. Went back to Telstra support and was told by the agent they are the Telstra Expert and refused to even entertain the idea someone else could do it...
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Moitrix
(@Moitrixx) reported
@OvertGGs @Telstra i need some help with my internet
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LGuns
(@LGunsOCE) reported
@OvertGGs @Telstra my internet aint working please help
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James Bromberger
(@JamesBromberger) reported
TIL: the @telstra pre-pay for mobile hotspots deactivates your acct after a few months of idle. Then the firewalled service permitted after that, which should let cust sign in & recharge (pay) depends upon web assets that are FIREWALLED, so breaks. So customers can't pay!
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who needs names
(@idkkname12) reported
@Telstra internet bad no work help
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Daryl Johnson
(@DarylJohnsonAu) reported
@Telstra Perhaps you could look at improving customer service.