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Telstra

Telstra Outage Report in Burwood, Whitehorse, Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Burwood, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burwood, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Burwood, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Wi-fi 21 hours ago
Melbourne Internet 2 days ago
Melbourne Internet 4 days ago
Melbourne Phone 7 days ago
Melbourne Phone 7 days ago
Melbourne Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burwood, Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • JBPooket
    PrincessPooket (@JBPooket) reported from Melbourne, Victoria

    @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

  • abitsuss
    A bit Suss (@abitsuss) reported from Melbourne, Victoria

    @Telstra is there an outage in Kew ?

  • KateMurdoch3
    Kate Murdoch (@KateMurdoch3) reported from Melbourne, Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • aussieaubs
    aussieaubs (@aussieaubs) reported from Melbourne, Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • cliff311069
    Cliff (@cliff311069) reported from Melbourne, Victoria

    @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

  • chrismca88
    Chris McAlinden (@chrismca88) reported from Melbourne, Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • LewisLe2
    Lewis Le (@LewisLe2) reported from Melbourne, Victoria

    @Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡

  • klatchfo95
    K A Latchford (@klatchfo95) reported from Melbourne, Victoria

    @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

  • seancallanan
    Sean Callanan (@seancallanan) reported from Melbourne, Victoria

    @Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.

  • Oztimmay
    oztimmay79 (@Oztimmay) reported from Melbourne, Victoria

    Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?

  • jaejtee
    jords (@jaejtee) reported from Melbourne, Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • mayannkk
    mayank (@mayannkk) reported from Melbourne, Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • rehanrazach
    Raza (@rehanrazach) reported from Melbourne, Victoria

    @Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.

  • pablonico85
    Pablo (@pablonico85) reported from Melbourne, Victoria

    @Telstra , internet down in Southbank. Do something please.

  • jwilliamcarroll
    mrjc (@jwilliamcarroll) reported from Melbourne, Victoria

    @Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app

  • cjsims
    Christopher Sims (@cjsims) reported from Melbourne, Victoria

    @Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.

  • KateMurdoch3
    Kate Murdoch (@KateMurdoch3) reported from Melbourne, Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • grahamwkidd
    Graham W Kidd (@grahamwkidd) reported from Melbourne, Victoria

    Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.

  • fabrehair
    Adrian Loverso (@fabrehair) reported from Melbourne, Victoria

    @Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified

  • ip_sub_zero
    Wasif Bhatti (@ip_sub_zero) reported from Melbourne, Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Fastlane76
    Paul Reece 🇦🇺. 🇺🇦 Слава Україні! (@Fastlane76) reported

    @Telstra you might want to check about "power lines down".. the lines down are affecting 7 customers and are nowhere near your exchange - they are in the rural part of Wanneroo, well away. Your excuse doesn't explain northern suburbs NBN issues either.

  • GavfromAUS
    Gavin (@GavfromAUS) reported

    @Telstra Your customer support agents are a joke. Was trying to report the outage this morning only to be read a script on loop saying there is no outage it's my device and to reset it. Plus refused to escalate the chat to someone with a clue. You guys hiring robots or people?

  • Jennamcclure02
    Jenna McClure (@Jennamcclure02) reported

    @PastorRegular @Telstra Issues in 6031 with 3 account holders with no signal as well

  • triggywiggy
    Jack Cooksey (@triggywiggy) reported

    Well @Telstra is down in the North of Perth. Effecting many users. Nothing on their website or the other companies who use their networks websites. Looks to be an outage effecting all using Mobile in the Northern Suburbs

  • V8Sheppard
    Holden 'The Wall' Sheppard 🇦🇺😎💪 (@V8Sheppard) reported

    @Telstra @JustinJCoates Hi @Telstra I finally got through to someone in your call centre about this outage and he told me I had to restart my phone even though it would disconnect the call. He said he'd call me right back. That was 20 mins ago. Can someone please call me back?

  • BenMilanNow
    Ben Milan (@BenMilanNow) reported

    @Telstra We can't even leave the store due to payment being down.

  • DigitisedDingo
    Badlander Enthusiast (@DigitisedDingo) reported

    Telstra upped me to 5G and my data has never been ******* slower im going to scream.

  • WAusJackBauer
    WAus Jack Bauer (@WAusJackBauer) reported

    @Telstra I still think the outages website should be updated ASAP to display that there is an outage because otherwise people will think the fault is with their mobile device. If the outage does not last long, the outages website can always be updated again to remove it

  • AbraxasUlysses
    Abraxas (@AbraxasUlysses) reported

    F U #telstra worst company in the world. Run by idiots. Who does freakin maintenance IN THE MIDDLE OF THE DAMN DAY ?!???

  • AusGroucho
    @ausgroucho@aus.social . Not the Heavy Metal band. (@AusGroucho) reported

    Jeebus but #Telstra make it hard to cancel an unneeded service.