Telstra Outage Report in Glen Iris, Stonnington, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Glen Iris, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Glen Iris, Stonnington, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Glen Iris, State of Victoria
Latest outage, problems and issue reports in Glen Iris and nearby locations:
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nik I
(@Nikbeat63) reported
@RichardKGrump @TPG_Telecom None are good, I have been with Vodafone for some time now and I have only had a couple of billing issues over the years that were quickly resolved. I also have a Telstra pre-paid for when I travel away from the east coast.
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Au Purrr , #IStandWithUkraine
(@ricklevy67) reported
@Telstra Morning. Reference number S009686683. I use online banking and bpay to pay my bills , there is $1008 in bills that I paid via bpay numbers 7773 2594 4057 800 and 7773 3259 2157 800 that left my bank account but was never recieved by telstra. My nbn account has been cancelled
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Denise Twigger
(@DeniseTwigger) reported
Tell me @Telstra why I have a second business account which is an exact replica of my main account yet when I asked your business team why this happened and for it to disappear back in the crevice it crawled out from it has become my issue???? WTAF?? Optus vs Telstra both ****
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Gordana
(@Gordana8888) reported
@Telstra Coming up to 48hours and still unable make or receive calls. My neighbour is also with Telstra but they are having no problems. Who are you within the Telstra organisation?
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Cazz Smith
(@Bringonthepoker) reported
@governorgaz Being an ex technical employee of Telstra, (89-2000) I have stuck with their service for pretty much my adult life. They used to take such pride in customer service, especially once competition came into existence. To see what they have become now, really does break my heart..
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💧Lucky Country with A Labor Govt!!
(@Ozzytourer) reported
@RichardKGrump @TPG_Telecom What is terrible about Telstra... Only terrible part is if you have to deal with them. The network is fine, only one that works in Rural Australia... I bought my last phone through Woolies, (heaps cheaper) & it still uses Telstra network.
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Krungthepkris - back home 🇺🇦🇹🇼
(@Krungthepkris1) reported
@RichardKGrump @TPG_Telecom 100%Aussie Broadband for Internet - I’ve discarded Telstra and Optus before - uselessly big - they have been brilliant since day 1 have NEVER had a provider that always exceeds the nominal line speed I pay for. Vodaphone for mobile after Telstra and Optus - quite ok
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Ozzie. Pro Choice!
(@ozziewiltshire) reported
@RichardKGrump @RobMax4 @TPG_Telecom I've never had a problem with Telstra.
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💧julie boyd
(@jboyded) reported
@RichardKGrump @TPG_Telecom Aldi! They use the telstra network and I've never had any issue with them at all.
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𝔸𝕟𝕥𝕙𝕠𝕟𝕪™️
(@_AnthonyWA) reported
@adamajacoby I still call it BS having to provide your Medicare card, I have NEVER been asked by Telstra to provide my Medicare card, never. If Optus is requesting it, this needs to be looked at.