Is Telstra having an outage in Glen Iris, Stonnington, State of Victoria?

@Telstra Sure. And as the guy who was responsible for ingesting every cell tower ping in the Telstra network for CTO Big Data Location Insights, and what I had to do deal with for lags and bursts, let's ask Julian Butler. Tell him it's D808445 calling

@Telstra And provided it’s longer than usual or fails to resolve within a reasonable time frame. Anyway appreciate your support, thanks!

@Telstra And it appears to have resolved now, but it would be nice to get an heads up like a text that we used to for an outage, even if there is an intermittent issue.

CC'ing this thread to @Telstra because they never seem to sleep ;)

1 hour and 20 minutes to cancel my @Telstra contract! Absolutely worth it.

@Telstra I did Check-out your outages page and it said ‘NO OUTGAGES’ ... that’s why I contacted you... everyone just fobs it off and blindly believes ‘the system’. Your Outage Page sucks and is often not up to date!!!

@Telstra Ok 45 minutes wasted to find it is actually an outage at our exchange...’to make my NBN faster and better’

@88888sAccount Telstra. You need VPN to do anything on that PoS network...

@Telstra every few weeks you turn back on my voicemail. I don’t want one. I’ve never wanted one.

This Telstra outage is extremely frustrating but also outlining just how much I rely on the interest 🙄 #Telstra #overitnow #internet

NBN connected my service yesterday. Today, I have two modems, a wiz bang little NBN box and I CANNOT ACCESS THE INTERNET...and both Telstra and NBN don’t want to know about it and point the finger at each other.I have joined the NBN ***** Community!

@drewciferNZ @phazzles Issue is, it’s for the elderly, so Telstra might be a better option in this instance as the 4G backup won’t leave them with no phone if an issue arises with the internet.

@phazzles I’m going through the same with my parents. Telstra hands down as you get 4G back up so the phone will always work even if an outage happens 👌🏻 Telstra will also do phone only NBN Plans with pensioner discount.

Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

Last night's (amazing) stream took 30+ gig of mobile Data - unfortunately I don't think I can keep that up. 11 days into this Telstra outage they gave me a return time of 7pm tomorrow... Let's cross or fingers/toes/other bits.

@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

Telstra outage continues with the status as still 'investigating' pretty sure we are on day 11 now.

@Telstra Your message is considered commercial in nature as it contains a link to an advertisement (for a product/service I’m not a customer of). Asking me to provide my contact details again in order to unsubscribe is pretty dodgy and not the level of customer service I expect.

@Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.

@Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .

@Telstra It has just updated and is down again for another 2 days :(

@Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down

@Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.

.@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.

@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost

Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.

@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.

@JaneCaro @Telstra I reckon if you wanted to win the election and you promised to fix the telcos you’d be a shoe in!

@UndaSthnXiStand @larry_blunders @OptusEnterprise Telstra has NOT started switching 3G off. They did turn their 2100MHz network off a few years ago, but the 850MHz network has not.

@Telstra nope no outage, still one bar

@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck

@Telstra There’s no update just a ticket to escalate in the morning. Still no acknowledgement of a broader outage despite neighbors with the same problem.

@telstra are having issues in Melbourne CBD/East Melb. My iPhone says 4G but I can’t get any coverage.

@Telstra Yes, I’ve launched a complaint with the Telecommunications Industry Ombudsman about this whole debacle. You nor anyone at Telstra, have still not given me an explanation as to why there was an outage for 4 days.

6+ hours of working on assessments because the home cable internet had an outage for four and a half days. I’m absolutely wrecked. Thanks @Telstra.

Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

@Telstra NBN outage. It’s been like that since 9pm last night

Hey @Telstra I’ve been given the run-around about this outage in my area, Preston Vic. We’ve had no internet since Friday, it was scheduled to be resolved by 7pm tonight. This isn’t good enough. I’ve gone over my mobile data limit twice as I’ve had to do assessments for uni.

@Huw_Merlin @Telstra Yeah ADSL. There’s apparently an outage and it won’t be solved before 7pm tomorrow.

My @AFL mobile broadcast from @Telstra is terrible tonight. Image freezes every two seconds.

@Telstra I tried this to no avail! My internet is not working. I’d like to know if there’s an outage in Preston, Vic. So that I can rule it out if there’s not one and send for a technician.

@Cacotopos @Telstra And get the Worst lol

@Telstra hi, I m on vacation in australia and i bought a 30$ Telstra SIM Kit . Unfortunately my German iPhone6s says “could not activate mobile data network” i activated as describe in the package , via Telstra Website and Hotel WiFi . Every Tipp is appreciated .. 😉

@TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne

@AlanBaxter I switched from Telstra to Telechoice who use the Telstra towers because it’s cheaper and you aren’t paying for features you don’t use. Telstra have been spamming me since and I have an open complaint against them with the TIO as a result.

@Telstra There was no outage listed. I got on via mobile, but cant really use that for web pages.

@Telstra Thx Dylan but I can’t be bothered. I’ve done it too many times to be honest. Im 13km from the city centre, this is a service I pay a lot of money for and I should not have to call you to give me the service I am paying for!

@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

Thanks+ @Telstra what's the point of having a credit card linked to an account when your staff in store put a maximum payment amount allowed and then you upgrade your phone and the bill goes over that amount. Then the account is stopped. #pathetic forget 5G fix logic first.

Now phone scammers are telling people they can increase their nbn speed. Some people could believe this scam due to our slow #nbn issues. The no. that called me was 0467955683. Report & blow a whistle hard to make their ears bleed.👍😲 @Telstra @NBN_Australia @Scamwatch_gov

@emseyit @Telstra If just been on the Telstra chat. They refreshed my network settings and iMessage is working again

@VodafoneAU @nickjmb Same here! Mine is not working on Vodafone or Telstra

@telstra your ADSL connection is terrible. Keeps disconnecting and reconnecting. Even on a Telstra modem. Average DSL uptime over last 5 mins was 4s

@Telstra my iMessages are not working and I’m unable to activate.

@Calinoz @Telstra It’s a classic, onus and responsibility lies squarely on the shoulders of the customer. “All care and no responsibility” springs to mind.

@GlennHampson reckon its time to ditch @telstra and slow internet and find my something that can actually get me a decent internet speed

Hey @FOXTEL_Help when will Foxtel Now be working again, it's been 24 hours and it's still down. Not good enough. @Telstra

@Telstra Turn off the network, Boomer boy