Telstra

Telstra Outage Report in Glen Iris, Stonnington, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Glen Iris, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Glen Iris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Glen Iris, Stonnington, State of Victoria 09/07/2024 21:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glen Iris, Stonnington, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Glen Iris, State of Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

  • jwilliamcarroll mrjc (@jwilliamcarroll) reported from Melbourne, State of Victoria

    @Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app

  • chrismca88 Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • klatchfo95 K A Latchford (@klatchfo95) reported from Melbourne, State of Victoria

    @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

  • rehanrazach Raza (@rehanrazach) reported from Melbourne, State of Victoria

    @Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • fabrehair Adrian Loverso (@fabrehair) reported from Melbourne, State of Victoria

    @Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified

  • LewisLe2 Lewis Le (@LewisLe2) reported from Melbourne, State of Victoria

    @Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡

  • abitsuss A bit Suss (@abitsuss) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Kew ?

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • DangerousDaveW Dave Williams (@DangerousDaveW) reported from Melbourne, State of Victoria

    Now the internet is down #telstra What’s next.. talking to my family?

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

  • seancallanan Sean Callanan (@seancallanan) reported from Melbourne, State of Victoria

    @Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.

  • cjsims Christopher Sims (@cjsims) reported from Melbourne, State of Victoria

    @Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.

  • pablonico85 Pablo (@pablonico85) reported from Melbourne, State of Victoria

    @Telstra , internet down in Southbank. Do something please.

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

  • claudiajayne_ Claudia Jayne (@claudiajayne_) reported from Sydney, State of New South Wales

    Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    @EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."

  • davidsalesy David Sales (@davidsalesy) reported from Adelaide, State of South Australia

    @Telstra I don't have a service.... trying to port over. Still waiting. No one can ring me.