Telstra Outage Report in Hopetoun Park, Moorabool, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hopetoun Park, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hopetoun Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telstra
Telstra is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hopetoun Park, Moorabool, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hopetoun Park, State of Victoria
Latest outage, problems and issue reports in Hopetoun Park and nearby locations:
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Poidah Dubya
(@poidahdubya) reported
from
Melbourne, State of Victoria
@Telstra hi my home cable internet is not working. Tried chatting on Telstra 24x7 on the app but no responses there.
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mick
(@Mick17432842) reported
@MMareeslatter @notcherylkernot @JulianBurnside I also swapped to Optus a couple of times in the hope that they’d be able to provide at least sufficient service. They failed, twice. Fortunately, non-contract each time, just in case, but I won’t try again. Back to Telstra !
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Dwl1970 🐀🐀🐀 🌈
(@Dwl19701) reported
@JulianBurnside Have been waiting 3 weeks for broadband connection...this is after 1 month booking notice. Well done @Telstra #telstra ...of course it's NBN fault......**** service. Telstra is awful.
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Marcus Taylor
(@Rolyatsucram) reported
@andy_penn why is it that @Telstra can not help my 80 year old mother fix her internet. Surly in this day and age it shouldn’t take 3 new modems and we’ll over 8 hours of calls over 3 weeks for an 80 year old woman, who really isn’t tech savvy to get it sorted and still buggered.
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Fiona Pearman
(@FionaPearman) reported
@JulianBurnside I’ve had TPG internet for 20+ years (which I believe is via Telstra) and I’ve hardly had any problems. Certainly far less than my friends with Telstra.
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Rose
(@Maggie01300) reported
@JulianBurnside There is zero Telstra service
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b3etle4
(@b3etle4_the_pro) reported
@Telstra do you have any fixes for mobile mode not working on the gen 2 modem
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Eli
(@Eli89637688) reported
@JulianBurnside Was with Telstra, it was high farce. And very stressful. Put in a series of complaints, including complaining about the complaint compensation not being implemented. As soon as I could, switched to Vodafone - very happy.
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Tim Pratt
(@ADemonWithin1) reported
@Telstra **** you ***** are pathetic, worst internet and customer service providers
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Empathy Coach (unemployed)
(@tomezine) reported
@JulianBurnside And isn't it great that there are at least 10 #Telstra related handles on Twitter, but not one for customer service or support. #Grrr
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John Walsh
(@trentgaybody) reported
@Telstra Done all of the above. Helpful tech guy helped me get wifi back after heaps of mucking about. Lasts a couple of minutes then drops out. I’ve been a loyal customer for years but have to say I’ll be looking for an alternative provider. I’ve been offered a $10 credit. Woohoo