Telstra outages and service status in Shell Cove, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Shell Cove, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Shell Cove, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shell Cove, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Shell Cove, New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong
|
Phone | 8 days ago |
|
Wollongong
|
Internet | 10 days ago |
Community Discussion
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Telstra Issues Reports Near Shell Cove, New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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Cath L (@Cat41968) reported from Wollongong, New South Wales@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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MickintheGong (@MickinGong) reported from Wollongong, New South WalesTelstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ms-Nat, #ProudProle (@NatalieMoran20) reported from Wollongong, New South WalesWho rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬
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Ben (@iB3nji) reported from Wollongong, New South Wales@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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沈马修 (@shenmaxiu) reported from Wollongong, New South Wales@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Marie (@mariewalsh18) reported from Wollongong, New South Wales@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben (@iB3nji) reported from Wollongong, New South Wales@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales@macsween_prue @Telstra Of course sensible people will hang up on you
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Ben (@iB3nji) reported from Wollongong, New South Wales@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South WalesBeen in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South WalesTrying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, New South Wales@LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!
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Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy Cutter how dare you (@daisycuttertz) reported@MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101
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Poyta! 🇦🇺 (@gxqxxkns5n) reportedGot the corporate bs apology email from Telstra. I laugh when CEO says how serious they take things - but not serious enough to provide credit. FOS.BTW absolutely crap service in Darwin, Kununurra let alone anywhere in between. Looking forward to mobile direct to Starlink.
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Dr Ravi Nayyar (@ravirockks) reportedAs per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.
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Bernie Jackson (@BernieJ43233049) reportedTelstra to buy Tinder Canberra- Telcom giant Telstra has announced a bid to buy the dating app Tinder. "Both our brands set low expectations then fail to deliver so it made sense" Said a spokesperson
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Wilma Domjan (@wilma_domjan) reported@keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!
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Peter von Kittenmask (@vonkittenmask) reported@Telstra Good PR, this. Short term, the outage was a bit of a disaster, but accepting responsibility and learning from it internally is the right way to move on. Crazy that something as simple as NTP can cause a rolling cascade, but that's the nature of the beast.
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Teflo (@teflocarbon) reported@agroasx @Telstra Your point being? I never said Starlink won’t affect anyone. It will likely hurt rural broadband providers and established satellite companies such as Viasat. That is still very different from "eating Telstra’s business."
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Megan 🐈⬛ (@miss_inputs) reported@Telstra I'm not even a Telstra customer I'm just adding to the ratio
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nole_skum (@nole_skum_inaug) reported@Telstra How about getting a decent CEO that can see you through this **** and not a useless DEI hire?
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Tr3ggs (@Tr3ggs) reported@FREAK0NAUT @Nd172557208 So you spend the 30k and make it a redundant fail over rather than a single fail point. Still a rounding error for Telstra.