Is Telstra having an outage in Parramatta, State of New South Wales?

@MrMDavidson @simonahac @Telstra Yes. But the problem is that the original message has no valid source.

@Jackobsen @mrmintslice Yep, and now we just need Telstra to make some smart costing decisions with its 5G network and the NBN will be bankrupted and gone forever. Along with the wasted $51 Billion.

@TelstraEnt But you do need a network that works, provides value for $$$, and a business that has great service and it's not the NBN or Telstra

@AliceShawLand @Telstra Write/email the Minister. Given that we are in caretaker mode it will probs still be a slow response. Faster response would be to take it to media.

@Telstra mobile service , prepaid

@Kynes3 Pascal, I said 3 mths back I sorted my HFC problems by bypassed the crap house 30 yo. Cu wiring. Got 95 Mbps. Now it's all turned to shit. Saw a Telstra technician looking into the pit across the road yesterday. Might as well have been looking up a bull's hole.

@Telstra It's even worse when there is no word of when this issue would be resolved. The internet from the backup is so slow doesn't even load a normal webpage...

@Telstra There is no promptness in resolving the issue but it just wants to maintain Social Media response rates. @Telstra doesn't care about customers anymore

@ti1la @Telstra Not gonna lie people be hating on telstra but like its insane i have had it in 2 different houses and it never drops and its constant 100mbps down and great ping

darlo is a hang over from Hawke hayden etc BushismiSS skiSSimSS gareth evanSS etc theySS redfern ground floor server near east wall close nrth side check wiring nyet same as most as all should be different tha that server hindhu all involved Telstra &c,.LebboSS whiteeSS also (c)

Yet to see a single tech leader explain why this can't be done over 4G since @telstra has "the fastest 4g network in Australia"

And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

@Telstra It doesn’t bloody work. Keeps saying login then doesn’t work. Screw you

Telstra will fix. Don't touch public cooper lines *****! ok.

@i386 @Telstra and why was it never posted to their service status page

@Telstra Stop being robots and explain why 4G service was out in most cities for an entire week

.@telstra needs to start publishing post incident reports for network outages. I’m so disappointed and frustrated with the lack of transparency @andy_penn

.@telstra owes its customers a better explanation and transparency about why their 4G service has been broken for more than a week. This isn’t on. @acccgovau

@D_Keating @kipps @Telstra Transparency on this issue has been appalling

@kipps @D_Keating @i386 @Telstra Hmm yeah I just exited the airport tunnel and there was full signal but no connectivity while inside the tunnel. Only data at stations

@TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

@i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

@voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

@telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

@Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

@adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

@developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

@StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

@Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

@Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

@JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡

hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.

@Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.

@Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !

@Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.

@Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service

@spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc

So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2

@Telstra Jimmy, I have placed two calls this morning with the platinum support crew and was told it would be fixed possibly tomorrow. That’s not good enough especially for any type of business.

@Telstra I am at home sitting about a meter away from my @telstra unlimited broadband wifi router getting notifications that I am about to cap my data on my @telstra handset. #wtf

@fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up

@helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.

@CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol

@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!

@alexwantscoffee @georgiecrozier @Katie4Higgins @ScottMorrisonMP "May as well" isnt proof. I had fibre to the home in the 80's. Telstra tried a trial and decided it was no good. Believe me. I knew it was no good. It was too costly to join breaks for starters & had crosstalk problems.

@myGovau @Telstra Good afternoon, @myGovau believe that your network delay may be delaying my messages. Can you resolve that please, I am trying to login.

Thanks+ @Telstra what's the point of having a credit card linked to an account when your staff in store put a maximum payment amount allowed and then you upgrade your phone and the bill goes over that amount. Then the account is stopped. #pathetic forget 5G fix logic first.

Now phone scammers are telling people they can increase their nbn speed. Some people could believe this scam due to our slow #nbn issues. The no. that called me was 0467955683. Report & blow a whistle hard to make their ears bleed.👍😲 @Telstra @NBN_Australia @Scamwatch_gov

@emseyit @Telstra If just been on the Telstra chat. They refreshed my network settings and iMessage is working again

@VodafoneAU @nickjmb Same here! Mine is not working on Vodafone or Telstra

@telstra your ADSL connection is terrible. Keeps disconnecting and reconnecting. Even on a Telstra modem. Average DSL uptime over last 5 mins was 4s

@Telstra my iMessages are not working and I’m unable to activate.

@Calinoz @Telstra It’s a classic, onus and responsibility lies squarely on the shoulders of the customer. “All care and no responsibility” springs to mind.

@GlennHampson reckon its time to ditch @telstra and slow internet and find my something that can actually get me a decent internet speed