Telstra Outage Report in Parramatta, State of New South Wales

Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

**** Telstra. Usless app. Crashing down

Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

@Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

@vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra

@fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

@Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

Seriously @Telstra your customer service would be laughable if I wasn’t so angry and frustrated with actually speaking to you. I just want a working phone which I pay you for 😡🤬

Are there fads with scam calls? Last 3 weeks have been Chinese speaking stuff and/or Amazon. Texting **** as well. We're now into Telstra internet - don't have Telstra. Seriously have had enough. Somebody fix it 😡 #auspol @AlboMP

Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon

So I once again have no internet. @Telstra tell me to give them the billing account before they can help. How do I do that if I have no internet and the is not connect to my phone Some excellent logic here Telstra

I cannot believe how broken the process of getting connected to the nbn is. Or maybe I shouldn't be surprised. It's like @Telstra and @NBN_Australia don't need customers. Really.

Supposed to go into the office today, slept in but I've still got this cough kinda,so I'm like okay I might go in another day then boom, Telstra outage. Going to the office anyway but my anxiety levels are through the roof.

Hi @Telstra I have, for years now, attempted to have you send me phone bills electronically. I've filled in forms. Rang numbers, raised jobs. Yet paper bills continue. It's a bit much to bill me an extra $2 per month because your admin systems are broken. So, ombudsman next.

Looking back How I got into Big bang theory was weird. I working at Telstra jn SMF before and my very first ever call as a CC was an old woman and it took me time to get her issue down and resolve it (lol first timer). She kept going on and on about BBT of how good it was and

Given everything that is currently going on with customers cutting back on spending, is @Telstra really going to say no to me signing for a further 12 months to Foxtel bc they won't give a loyal customer the $99 platinum package offer??

Forced to have @Telstra, which means I'm stuck with 100Mbps down until upgrades. internet dies today, forced into 4G backup...check Telstra website for any issues with net and this is all I get; Reason: Unplanned service interruption Estimated restoration: 7:00 pm | 29 March.