Is Telstra having an outage in Parramatta, State of New South Wales?

@nikkimaloo True - IT guy at work is finding it amusing that I’m putting up with a bad battery and is waiting until it gets so bad going to Telstra shop seems better ...

Good news. There’ll be a tonne of copper available when we fix the dud #NBN. All those old Telstra wires causing so much trouble will eventually have to go. We need #BetterBroadband...

Just got an unsolicited marketing call on my mobile from Telstra about internet. Hey @Telstra - where did you steal my mobile number from. **** off, leave me alone. I would not use your service even if you pay me

@Telstra No point. Your case manager’s attitude is clearly not here to help. I was always given the run around, band-aid solution treatment from staff not acknowledging my complaint, repeatedly calling me Chris when I said my name is Christopher and always getting my street address wrong.

@telstra stole my internet 23 December. Wrote to CEO who has own Customer Service team. Some progress. They blame internal processes when the fraudulently re-churned our iiNet account. Internet as important as water and electricity. Not to Telstra and NBN.

@Telstra Thank you for finally calling me back. While your English was correct, your accent was not colloquial Aussie. I provided you all your information, exhausted from repeating myself and flicking through so many of your emails. Promiseless same day resolution, still without my phone.

@Telstra No outage listed but also have no signal where there normally is on mobile and before you ask it’s affecting 20+ phones in our office

@Telstra can we get update on outage in 2077. Nothing on website still despite obvious issue for 24+ hrs now.

@EpicUFC @Telstra I can understand TV ads, letterbox drops etc but i think giving out people's personal mobile numbers is a privacy issue. Very rude and annoying!

So far on hold for 50 mins @Telstra and my nvm seems to be down. Dreadful service for a platinum high value customer

@Telstra, You are a typical ex-government capitalist company. The government provided you the infrastructure you now capitalise on so expensively and your business name has gone from great Telecom in an Internet revolution of .com for communication to Telstra poor communication.

@Telstra I direct messaged you, got called Iesus after I provided you the complaint reference number and the had to jump through fiery hoops so to speak to answer a grammatically poor trick question which, of course, was not acknowledged, doubling up on emails to you, in keeping with TIO.

@Telstra Today you wrote to me, ‘If I don’t hear from you before 5pm on 18 January 2019, this complaint will be closed, but can be reopened at any time if you wish to contact us to discuss your issues.’ It would be nice if you called me back after all the call requests I have given you.

@Telstra It doesn’t matter if I have a complaint in place. You tried to call me December 4, 5 and 6. I did not have a phone, hence I bought a phone from you. I have since tried to call you relentlessly to no avail. TIO think it is strange you did not contact them finding me uncontactable.

@icathler @epilepsy @Telstra It’s obviously broken the side is off!! 🤣

@Telstra I bought a phone from you online in November, misleading to find the same day delivery page progress to one to two days then receive a data input delivery error for a no postal box delivery unless not home and I am still without my phone and my TIO complaint due date has expired.

Come at me @Telstra as I just spent 40 minutes on the phone to @optus for them to tell me my line has been down since 19th of December. Apparently they didn’t know about it, yet there’s already a technician booked for the area tomorrow. Oh and thanks for paying for the month too!

@Telstra Also getting told contradictions from your team did not help one bit. On top of that got left on hold by a supervisor for nearly one hour before he hung up AND my wife called to try and get someone to pick up on the call I was on, only to be hung up on by another member

@Telstra An absolutely appalling customer service from you today. I only wanted to know where my Testra Tv and Modem were and if I would be charged from the original connection date or later. It so happens the order was never dispatched. I was on the phone for nearly 3 hours.

Although @Telstra has tried to help, I think we just have to consolidate all services, lick our wounds and move away to another provider. The value just isn’t there for our total family budget. I’ve appreciated the service. I will miss #Telstra.

I better get my monthly 4G data reset. I’ve had no choice but to use it, won’t reset in 16 days and won’t even have enough left due to home internet being down since Saturday. Outage page says ‘to be confirmed’ in my area. @Telstra

@Telstra can someone let me know when cable internet will be available in Baulkham Hills. It has been down since Saturday and there’s no ETA on your outages page. This is not good enough

@MichaelWestBiz @Telstra We lasted until about day 24 and ditched them for good never looked back. Worst customer service possible.

@andy_penn @telstra my family had a great break, except for Telstra re churning my account after I moved to iiNet due to Telstra poor support and service. So no music, no streaming media due to Telstra illegally re churning our account. Expecting excuses only from Telstra. HNY

@Telstra Wifi out again. No notification or msg to apologise or when it may be available. 5 times in 3 months with no compensation or explanation- customer service appalling

@Telstra it said that there was no outage...

@Telstra I can’t see anything in your outages page but since the storm hit Baulkham Hills my broadband cable is down from about 4pm.

@linaisaac1 @Telstra Apparently it’s a broader outage but @Telstra won’t be too forthcoming with the truth.

I am on a @Telstra chat session with the biggest dope of all time. I’ve been charged for a $99 business plan for months - never received the simcard. No follow up just happy to take my money.

@Telstra shit service again for your adsl service. As usual @Telstra cannot say how long or what caused it. #telstrafail #youneedtofixyourshit

@Telstra you service and customer service personnel are below than average. Your ripping off customers loyal to you and u should be ashamed. Going to @Optus instead. #telstrafail #adslfail

Been down with broadband supplied by @Telstra for over two hrs. Piss poor support by overseas help desk. Going to lodge my complaint to ombudsman #telstrafail

@Telstra your service was way below the lowest standard you normally provide. Took 3 technicians (all OS by the way) and you have the nerve in telling me that I could be charged for a call out technician!

@EE Hi there; I’ve done that to little/no success. Vodafone AU only allows SOS calls, Optus (which has been the network I’ve been on most of the trip) isn’t working, and Telstra Mobile doesn’t work. 😕

@Telstra Hi guys, tried calling you guys before 9pm to the recontract after the year long billing issues I've had were finally resolved. But the first number I called from the website is disconnected haha. On hold for 10mins with the next number. 24/7 won't load. Ummmmm..... 🙄

@Telstra I received a text from Foxtel finally last night to advise of an outage in the area. However your link says there are no outages. Still no internet access. Please check again and respond ASAP. Thanks Brad

Great job @Optus and @NBN_Australia Wrote to me for months - “need to change to NBN or loose internet” “technicians” arrive only to discover that I don’t have an underground Telstra Connection for telephone (never have - be I’m with Optus Cable) What a friggin’ debarcle.

Telstra had been running minimal maintenance for years, and then “sold” it to NBN under a LNP negotiated agreement. So Telstra got to offload a liability for money, and the taxpayer carries the bag for a failing and obsolete copper network. The layers of stupid go on and on.

@IWantComedy @Telstra Lol - I call them, too. Broken commitments & mixed explanations/ reasons abound.

@chrismurphys @Telstra Thank, MT & Abbott, but watch the cost we will pay to fix, whilst the LNP walk away no penalty

@Telstra Still no resolution to the above.

@Telstra no internet for nearly a month. 10 calls to customer service and level 1 and 2. Useless systems in place. No call backs as promised. #epicfail #badservice no technician available until 7 Jan to check the house. #unhappycustomer

@Telstra It's gone down again.

@Telstra It's just cut out again. Three times in two minutes.

@Telstra Nothing is coming up on the status. But it's up and down every five minutes. Light is going red on router. Totally resetting every few minutes.

@telstra you are an incompetent company and a disgrace! @7NewsSydney days and months of no broadband service, hours upon no end on the phone and now a week of no broadband #bossleypark outage no one can give a timeframe or valid explanation #telstra

@Telstra 10 days & counting without ADSL connection. Hours upon hours on phone calls with Telstra, with broken commitment after another to find a resolution.

@Telstra Yeah will in that case he would have had a bit more detail, instead he wanted to know who my employer was, length of enployment was, current and previous address, was obviously signing me up to something I wasnt agreeing to. Being a long term customer why would I need to provide

@Telstra I think you are missing my point here @telstra I’m not after someone from sales trying to sign me up to something, really is like you to review the door to door system, considering I’m already a customer I don’t need this crap

On the ph to @Telstra again This is utter crap! 1 friggen day home and no internet and same friggen excuses! And totally oblivious that we’ve just upgraded, had technicians and they’re saying im on old cables! #wtf over it @billshortenmp pls fix and hold telcos accountable cheats

Day 6 no phones @Telstra #telstra meant to be back on today, guess what......not on, why not call and inform the customer what’s happening, customer service long gone

Finally leaving #Telstra for #Optus for my mobile service. Was getting sick of exorbidant $150 phone bills.

Telstra deploys major upgrade to network services in Asia Pacific using Infinera technologies...

@alfiedotwtf @ScottMorrisonMP @billshortenmp It's really not what surprising when you look at the sad state of our "national broadband network" which is held together with old plastic bags, tape and poorly spliced wiring from inexperienced Telstra contractors. The government hates anything digital.

Telstra deploys major upgrade to network services...

$INFN Infinera - Telstra deploys major upgrade to network services in Asia Pacific using Infinera technologie From our Stock News Alerts App

During the time I was waiting for Google's homepage to load, a bird built a nest by my window, laid its eggs, the eggs hatched, the little birdlings grew and left the nest. Thanks telstra for having such terrible internet service that I was able to witness the miracle of life.

New Telstra service can rapidly reroute around subsea cable outages - #cloudcomputing #cloudcomputing

@deemadigan @Telstra Yeah who knew that NBN stood for "No Bloody Network"🤣

@Telstra So we've been shaped for 4 days now. So much for disregarding the message. We've contacted tech support every day and it's still not fixed.