Is Telstra having an outage in Parramatta, State of New South Wales?

@Telstra Appreciate your help Tom but the issue is afaiac NBN/Telstra’s - maybe connection to the building - not where my modem is located etc. I’m sitting right next to it. Looks like I have to waste more of my time with your technicians. Not your fault but it’s not good enough. Thanks.

Cheers @Telstra guy at Chatswood who told me there was an hour wait for a 5 minute issue and then stood in the corner for the next 5 min helping no one. Awesome.

@LetsBelong So Telstra lays claim but I'm still having issues. I'll check what's it's like when I get home. Already DM'd you this morning with no reply

TL;DR: Howard firesold Telstra without care or interest in the result, then when Rudd tried to fix the consequent mess, Abbott/Turnbull undermined that using an absurdly expensive legacy technology FTTN fiasco for no reason other than partisan malice.

@Telstra Not sure -- we'll check with our housemate in the morning. Appreciate your help, and hoping we can get problem fixed (we're all chomping through phone data while we wait for internet to get re-connected)

@Telstra the fact you wanna charge me $30 for speed boost on a plan I’ve been paying you $89/m for means I’m going to move my NBN, iPhone, iPad and watch elsewhere before the week is out. Sort your crap out. As if $30 is worth 100mbs over 50Mbps.

Happily using my phone all the way in to work until the train pulls into Newtown Station, platform 1. It would be great if you could fix this black spot, @Telstra.

@derekchaimedia @Telstra We're also experiencing internet outage in 2119. Also lost internet and foxtel most of weekend. Restored on Sunday. But gone down again at 4pm.

Tonight's internet service outage and back to the stone age experience on Friday night is brought to you by Telstra, who promise to fix it in 48 hours.. so by Monday.

Hrm. Telstra cable down in my area. First use of the 4G backup - everyone remains happy..

@Telstra has left me feeling furious yet again. Truely the most painful and over priced business that I deal with. #royalcommission #telstra Time to make a complaint then move services to TPG!

. @LetsBelong support is superb. It's just a shame it's running on @Telstra's crappy cables and they aren't in any rush to fix it

Terrible service @Telstra store North Sydney. Avoid like the plague

@Telstra @ajp As slow to fix as their feedback is to their clients

@Telstra Thanks! Currently on hold but hopefully get to chat with someone soon and sort something out. Fingers crossed you find the solution to the problem 😱

@Telstra why is my so called “smart modem” keeps switching to mobile network even when there is no drop in nbn connection. Restarting modem switched back to nbn and everything is fine until the next “smart switching” happens. This happened for more that 10 times today 1/2

@Telstra And like yesterday the outage page only lists the eftpos issue for my area.

@Telstra @kingfrodi Still no internet service in Balmain - sporadic service, mostly not #telstraoutage

@Telstra picked the wrong weekend for the outage across Australia. C’mon team, get it fixed.

@Telstra The cause is external. Nothing I can do about it. But I don’t want to pay for no service.

@fairwork_gov_au I'd like to lodge a complaint about @Telstra 's service. Went in-store for a new phone contract & was advised they'll order & will be available in 2 dys. Checked in today but was fobbed off. Been a customer for abt 30 yrs.

Went to @Telstra Sydney North about 10am today to check on a previous issue. Told to wait, 5 mins later a staff member came over & I explained situation, as previous member didn't give his name. Asked if she could find out, told wait 45 mins. @Telstra service is abhorrent!

The issue seem to be resolved. Awaiting confirmation from the @Telstra team #12houroutage

Listening to Telstra talk our fantastic 5G future, the same day their enterprise cloud systems went down.. 🤔

@TPG_Telecom my internet is down today. Is it because of Telstra Outages or something else. From minto 2566

@Telstra we have been without home phone, internet and now Foxtel since last night with no word on when this will be fixed. Please sort the issue out at post code 2074

And again ‘no signal’ broadband down. #telstra

@Telstra You could help my friend get his internet fixed. Its been 2 weeks. A bit ridiculous. No actually, not just a bit, ITS A HUGE DEAL!!

There’s a solution: join millions of others and cancel Foxtel. You’ll feel better, and you’ll hurt both Telstra and Murdoch. A two-fer!

@Todd_Greenberg @NRL Good work on the draw - in the circumstances it’s not too bad. But sorry - the rebranding looks too Telstra and doesn’t say NRL to me at all

Lovely young lady at Telstra Miranda called Alex solved the situation. I was paying for 2 phones & 2 USB Broadband things I never used. I was also paying too much for what I wanted. And it wasn’t working. Not sure they can fix the internet at that address. I will have to move!😱

Sitting at Telstra office right now trying to sort it out. I’ve been paying for two USB mobile broadband devices for a decade and never used them. I had no idea. That’s just the start of it. Plus my internet is no good, because the area is no good. But they still charged me.

@bexdog @JasonNRL @frankie_1987 I don't work for Telstra. Never have. Don't buy their products. I am just looking at the objective flow on effects I want youtube clips, but it's a want, not a need. What the NRL needs is funds to solidify itself before it makes luxury moves Thanks for your time

@JasonNRL @frankie_1987 From my time doing NRL/Telstra digital it is huge to them. I never saw the numbers personally but from what I was told by higher ups it was as much as 40% profit loss as people would only go to youtube, they wouldn't buy the app or go to official sites

@Telstra Shall do Tom. The poor quality is particularly galling as a @Telstra shareholder (don’t laugh) and also when I’m living right in the middle of Australia’s biggest city.

@Telstra No Internet for 3 days, broken cable, please fix ASAP. Balmain/Rozelle area.

So @Telstra is meant to be the premium network, yet I never have data flow everytime I go to a mass event at Sydney Olympic Park… Took over 10 mins to get this tweet out 🤬 Fix it guys!

@Telstra why is your internet so shit

@posty @Asher_Wolf @internetAUS I eventually found my telcos' DNS servers to be slow and unreliable (I've only ever been with Optus and Telstra over the last 20 years. I've used OpenDNS for the past 12 years.

@Telstra My phone has no internet since when I woke up. Is there any issue in the network. I rebooted my iPhone a several times. Phone calls and SMS are working.

@katrynadow @DigitalSurviva1 @meeco_me @Ben_Longstaff @CINDYNICHOLSON @optusbusiness @katrynadow I know her as well. Never engaged but did pitch to @singtelinnov8 all a variety of SIM virtualSIM examples and while am calling out the thick treacle all MNOs are stuck in @Telstra Ventures as well thought SIMs might be interesting but didn’t want to upset 😠 Banks

@spot81 @Telstra @Optus I'm happy with converge with Telstra at the moment. I don't want to swap and have bad reception in my local area. Maps aren't always correct.

@Telstra No outages reported - but there must be problems locally if all the technicians are booked up until the weekend...

@iiNet @iiWaheeb It has been a Telstra problem in the street all along - yet it appears there have been levels of miscommunication in alerting @telstra to get it fixed. I was told the issue was being “accelerated” but I’d hate to see a normal response. Ref # 326293182. Thank you

@Telstra does not have good value for $ compared to other providers. Eg pay $130/mth w Telstra gets me 10GB data. Other providers give you ~100GB data for same money. Been long time Telstra customer but they wouldn’t offer a deal when I said I would leave. So, who instead?

@Telstra I would my issue resolved by an Australian account manager, NOT a call centre in the Philippines.

@Telstra still waiting for my bill issues to be resolved. It now appears despite payment that my service has been cut off. VERY UNHAPPY

@Telstra One page says no outages in my area, the other page says known outages in my area. The tree down is almost a kilometer away, and has taken lines down, and has been down since this morning. Yes, still down, despite 6pm estimated time for remediation.

So @Telstra - is there an issue or not?

@iiNet #1 in customer service?? Been with you 12 years. Constant drop outs. Been on phone for days. All hardware in perfect order - brand new modem. But disruption cannot be escalated to #telstra!!?? til I plug my laptop in??USB-C to Ethernet anyone?? #iinetfail #optustime

@themarkjacka @DeepSmoke2 @TurnbullMalcolm The NBN would have cost another $ 30Bn on top of the $50Bn it has already cost if we went fibre to each house. Stupid Labor idea from the start as we r about to have 5G Network through Telstra which will be all one can now want & more!!!

My ADSL2 speed is down to 3.82 Mbps from the normal 11Mbps. I've been uploading a 164 MB file to youtube for over 24 hours - its 78% done. New Telstra technician due on Monday to catch whatever it is Wednesday's Telstra technician missed.

@Telstra my internet speed is breaking records :D, for real tho fix your shit Telstra.

@TC_scitech It’s probably Telstra customer service

damn. the newest @telstra Pre-Paid Max plans look even better than ever. still, the only thing holding me back is roaming data for when i go over to the UK. other than that, it's sooooo tempting to swap to this plan.

I’ve asked Telstra and banks to identify themselves so many times and they never do.

@Telstra please update your outage information. Troubleshooting tells me outage was resolved at 6pm 16/11 but nearly 24hrs later still no working internet. Can’t work!!!

@Telstra fix my internet! been on live chat for days fix it or i’m moving to optus

Looks like I can’t stream cause Telstra is shit 🙃

@Telstra cable internet service and foxtel down for four days now and still no update from Telstra on when both our services will be restored, Toongabbie NSW... this is really becoming a joke, no Telstra i’m not happy with 10 gig of mobile data.