Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Logan City, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 11, 3:32 PM GMT+10.
- Phone (64%)
- Internet (19%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 6 hours ago |
|
Brisbane
|
Phone | 12 hours ago |
|
Brisbane
|
Internet | 13 hours ago |
|
Brisbane
|
Phone | 1 day ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, Queensland@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Tom (@_tomthorpe_) reported from Brisbane, Queensland@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@MoistenedTart Telstra reception is ****.
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Gareth Howells (@ghowells67) reported from Brisbane, Queensland@Telstra Problem taken care of promptly by Brandon. Thanks
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michael scully (@scully65) reported from Brisbane, Queensland@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Mire Madra (@MireMadra) reported from Brisbane, Queensland@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, QueenslandAaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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• Kate • (@katea76) reported from Brisbane, QueenslandQantas, Telstra and the CBA should never have been sold off.
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Craig Chiffers 📞 (@cchiffers) reported from Brisbane, QueenslandHey @Telstra - something is broken in the Brisbane CBD with mobile internet
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Nick Dowse (@nickdowse) reported from Brisbane, Queensland@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Dez (@D0zzle) reported from Brisbane, QueenslandHey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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craig (@m0un10_) reported from Brisbane, Queensland@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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chromed_ego (@chromed_ego) reported@ausgov now you can blame India for Telstra outage
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at946 (@at9468) reported@SenatorSeanBell Electricity should never have been privatised like Telstra .They have to make a profit not to provide a service .
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Michael Ellis (@michaelje) reported@PaulBongiorno Restart your phone, as the Telstra is long over. If you still have an issue then its unrelated. Call 132200 to speak to Telstra
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Dane Trethowan (@grtdane) reported@TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.
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John Woodcroft (@jonwoodcroft) reportedTELSTRA OUTAGE III This outage has severe strategic/security implications for Australia. If the whole of Eastern Australia's communications is knocked out by a single malfunction/incident. A major rethink of the configuration of communication infrastructure seems in order.
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Ron Saunders (@wierdwolf99) reported@JimThom90458694 Barnaby Joyce stated the Chinese ballistic rocket launch had an effect on the telstra outage. Really? I am a Principal Technical Officer, ex telstra I am 100% certain the two events have NO CONNECTION. Barnaby Joyce, recruit another mass murderer to advise you about electronics
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The Fossil (@LeFossile55) reported@MikeCarlton01 @Telstra Oh but they certainly did do something. They ******* slashed their workforce. Some essential services should never be corporatised & then privatised.
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Luminous (@LuminousR7) reported@theheraldsun Don’t be sorry, just provide the service you are already paid for, when you publicly said whoever is not happy with Telstra service can switch to another provider, people should ditch Telstra to teach them a lesson, it’s not just Telstra, all providers are the same.
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💧Rodent. #Goyim. UpScrolled @Thornintheside (@SchoonerLita) reported@jaraparilla @TimLooker @ABCaustralia Same, Telstra always had tidy cabling and the best server rooms. Everything was planned and well thought out. All the others had either ups issues or suffered from old gear or spaghetti cabling. I believe they're buried in OHS these days, too hard to access.
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Snuffles 🌸 (@Snuffle16106950) reported@10NewsAU Poor excuse @Telstra ... It splashed over msm how can she be unaware? Does it look it she couldn't be bother picking her mobile phone and switched off?? If so, retire her and she'll have plenty of time take holidays!!! She's a in responsible role for heaven sake!!!