Telstra outages and service status in Logan City, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Logan City, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 14, 12:28 PM GMT+10.
- Internet (55%)
- Phone (15%)
- E-mail (12%)
- Wi-fi (12%)
- Total Blackout (3%)
- TV (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 1 hour ago |
|
Brisbane
|
Internet | 3 hours ago |
|
Brisbane
|
Internet | 2 days ago |
|
Brisbane
|
Wi-fi | 4 days ago |
|
Brisbane
|
Phone | 4 days ago |
|
Brisbane
|
Phone | 4 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Ben Roache (@benroachie) reported from Brisbane, QueenslandToday’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Jordan Millar (@jordanmillar) reported from Brisbane, QueenslandA challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Ben Roache (@benroachie) reported from Brisbane, QueenslandOh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Luci Power (@reallucipower) reported from Brisbane, Queensland@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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IanRob (@IanRobert_60) reported from Brisbane, Queensland@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high
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🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Doug Munford (@doug_munford) reported from Brisbane, Queensland@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Tom (@_tomthorpe_) reported from Brisbane, Queensland@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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MalFPS (@MalFPS_) reported@OwlAims god damn. Yeah 50Mbps is like the basic norm for rural australia if you dont invest in a decent router and internet plan with a good provider (literally anybody but telstra lmfao)
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SW kongzlla (@kongzlla) reportedWhat ******** do you mean, an astronaut has better WiFi than Telstra
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Charles Harvey (@CJHarvey56) reportedWhat else has been privatised for far greater cost and far lower service outcomes? The CES first and foremost, use of consultants instead of Public Service, Telstra, Australia Post, Aged Care, Hospitals, all of them where public service should be just that.
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SèánoSerious (@MovedOnNotice) reported@kayosports The telstra and Qantas of the streaming world. Can't wait to figure out a way to never give you a cent again
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Boothy (@184WB) reported@walsh_mindy Telstra is abysmal, phone service quality and reliability, customer service, and charges.
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Bryn Davies an OA dad (@tofar1) reportedHey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.
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George 🦊 (@PossiblyGeorge) reported@FOXFOOTY The Jim's Mowing Wildcard Round The Bunnings Wildcard Round The McDonalds Wildcard Round The AAMI Wildcard Round The Telstra Wildcard Round The Coles Wildcard Round The Chemist Warehouse Wildcard Round And it all still sucks. Bin it
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miss_84 (@Miss__84) reported@Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill
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Mr. Ash (@D4rkni99a) reported@NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”