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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Logan City, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 9, 1:06 PM GMT+10.
  • 54% Internet (54%)
  • 46% Phone (46%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 11 hours ago
Brisbane Phone 14 hours ago
Brisbane Internet 5 days ago
Brisbane Phone 5 days ago
Brisbane Internet 6 days ago
Brisbane Internet 8 days ago

Nearby cities with recent reports

Brisbane

5 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • shumpty77
    Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • Chad50726588
    TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • darkphoenix_68
    Peter Jones (@darkphoenix_68) reported from Brisbane, Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @MoistenedTart Telstra reception is ****.

  • jordanmillar
    Jordan Millar (@jordanmillar) reported from Brisbane, Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • littleredwrites
    Melanie (@littleredwrites) reported from Brisbane, Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • julesmackerras
    Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • Maintenonmadame
    Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • DekiZedd
    deki.eth (@DekiZedd) reported from Brisbane, Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • MrBlairHughes
    Blair Hughes (@MrBlairHughes) reported from Brisbane, Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • JustMeAndMilo
    MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • Dudebank
    🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • eevblog
    Dave Jones (@eevblog) reported

    UPDATE: Dodo contacted me and transferred the Telstra number manually. Said it could take two working days. Several hours later my Telstra SIM is now dead and the new Dodo SIM doesn't work. The website just shows "Order in progress". And now it's Friday night.

  • Lukehickey1i
    Luke hickey (@Lukehickey1i) reported

    @Telstra Your rewards and points website is down and won't load. Be better.

  • ApiaFcViareggio
    Anthony Petisi (@ApiaFcViareggio) reported

    @spannaforce Issues with Telstra

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra been stuck on mobile internet for 2 days now in Peregian Springs. Have reported fault yesterday evening but only outage listed is a closed from yesterday morning. What gives?

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @ThinktankTaylor @Starlink As to the free market - considering there was no actual competition against Telstra there was no free market. Telstra just sat and exploited the fixed line and used the money to push their mobile network and restrict competition

  • tdeb007
    Tania 😷🧸 (@tdeb007) reported

    @gomichild Never mind that my back injury is what forced me from retail into admin, and I’d been doing purchasing and sales admin for years. I kept having to remind her I wasn’t obligated to apply for random jobs, and I certainly wasn’t going to apply for a job interview a Telstra shop!

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for