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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 6:55 PM GMT+10.
  • 40% Internet (40%)
  • 33% Phone (33%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.

CityProblem TypeReport Time
Brisbane Wi-fi 1 hour ago
Brisbane Internet 2 days ago
Brisbane Phone 2 days ago
Brisbane Internet 8 days ago
Brisbane Phone 8 days ago
Brisbane Phone 11 days ago

Nearby cities with recent reports

Brisbane

3 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • ghowells67
    Gareth Howells (@ghowells67) reported from Brisbane, Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • paultravers007
    Paul Travers (@paultravers007) reported from Brisbane, Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • raeallen
    Rae Allen (@raeallen) reported from Brisbane, Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Yes you have let me down

  • Mellyjh
    Melanie Hawkins-King (@Mellyjh) reported from Brisbane, Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • shumpty77
    Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • G_D_Ison_Writer
    Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • keiranmcwhagma1
    Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @MoistenedTart Telstra reception is ****.

  • m0un10_
    craig (@m0un10_) reported from Brisbane, Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • TUPPERWAVEMUSIC
    Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulCoInc
    Paul Garcia 🇺🇸 🇦🇺 (@PaulCoInc) reported

    @teslaownersSV So @Telstra says this could save lives but its not available for anyone with prepaid service. They figure people with prepaid service lives don't matter? That's the message they are sending.

  • itsrayfinkle
    Ray Finkle (@itsrayfinkle) reported

    AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

  • rollablazer
    ろーら 🪷 (@rollablazer) reported

    Telstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra

  • jaxsunsurf
    Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported

    @Gizmologist_ Never used Telstra never will

  • joshatticus
    Josh (@joshatticus) reported

    @Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

  • SimonBurns4
    Karl Burns (@SimonBurns4) reported

    @manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults

  • MicheleScheffl1
    Michele Scheffler (@MicheleScheffl1) reported

    @JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.

  • GazPGaz1
    Gaz P (Gaz) (@GazPGaz1) reported

    @RoadknightThe Nope ...Aldi mobile which is telstra Another Liebor fail it seems.

  • Sueberry2
    Sue Davis (@Sueberry2) reported

    @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.

  • GainsMax168031
    GainsMax (@GainsMax168031) reported

    The rapidly advancing Starlink system should scare any Australian Telco. I hope the Telstra monopoly on the market gets broken up to the point that they're forced to lower prices. The service we get for Telstra, considering how much we pay is a joke. Any company that moves its operations overseas purely because labour is cheaper deserves to be outcompeted by companies that actually invest in local jobs, innovation, and customer service. If your entire business model relies on cutting wages instead of building a better product, don't be surprised when someone with better technology comes along and makes you irrelevant. Consumers shouldn't be expected to pay premium prices for declining service while executives celebrate another cost cutting exercise.