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Telstra

Telstra Outage Report in Logan City, Logan, Queensland

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane E-mail 16 minutes ago
Brisbane Wi-fi 2 days ago
Brisbane Internet 3 days ago
Brisbane Total Blackout 4 days ago
Brisbane E-mail 5 days ago
Brisbane Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • IanRobert_60
    IanRob (@IanRobert_60) reported from Brisbane, Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • Maintenonmadame
    Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra Still slow

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

  • G_D_Ison_Writer
    Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • reallucipower
    Luci Power (@reallucipower) reported from Brisbane, Queensland

    @Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • MrBlairHughes
    Blair Hughes (@MrBlairHughes) reported from Brisbane, Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • Dudebank
    🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • julesmackerras
    Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • jaseclamp
    Jase Clamp (@jaseclamp) reported from Brisbane, Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • jaseclamp
    Jase Clamp (@jaseclamp) reported from Brisbane, Queensland

    This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

  • _tomthorpe_
    Tom (@_tomthorpe_) reported from Brisbane, Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Discostewz
    Stewart Divitini (@Discostewz) reported

    @jriewolod @Telstra Still can't get connectivity in south east metro Perth, these types of issues really make you think about the provider we a blindly loyal too.

  • XanderPlooy
    ʎoolԀ ɹəpuɐχ ツ  (@XanderPlooy) reported

    neither the @Optus nor @Telstra iOS apps seem to support Dark Mode and opening them is like AAAAAAAA MY EYES DEAR GOD NOOOO 🙀👀

  • NotSwagman
    Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    I got my 1st mobile in 1993, Analog, when @Telstra or Telecom then led the world in cellular network tech Today I spent 6 hours messaging someone somewhere not in Aust trying to recharge my phone For $30 I got 356days & 152Gb & now my phone is disconnected! Good One! #auspol

  • burowpaul
    paul burow (@burowpaul) reported

    @Telstra As I've said before, the whole town experiences this slow internet..it’s been happening for years...it’s unfair coz we still pay same rate as users in the city, who have much faster internet

  • martyvis
    Martin Visser (@martyvis) reported

    @jriewolod @jeremyvisser @Telstra I remember when after 20 years or so of paying rental for my Telstra handset (basically the hardware support) and decided to terminate it (and move to a another service provider) they demanded I have back that aged handset (which they almost certainly would've trashed)

  • FreoPope
    Freo ⚓ Pope (@FreoPope) reported

    @bobbylosbravos I also think that the hotel needs to come up with a better way to distribute the wifi password than on scraps of paper in a bowl. Maybe on the in-house TV network. And if I was paying for Telstra 5G mobile, I wouldn't need the wifi at all! Isn't that what Telstra sold me?

  • OBradaric
    oli (@OBradaric) reported

    @Telstra_news @SamsungAU i brought number from boost to telstra today now im stuck without working mobile number sim shows MM tried get via chat no answer bad help

  • BBreggie
    REGINA SORENSEN 👩‍🦯 (@BBreggie) reported

    @jriewolod @Telstra Oh Joe that’s **** 💩 Telstra need to refund that money back !

  • AV5978494248784
    ✳️✳️A V🐦🕯️ (@AV5978494248784) reported

    @jriewolod @Telstra I had this problem too so I bought a phone outright and still they charged me. I disconnected everything & used mobile only.

  • leighchookoo
    Leigh T (@leighchookoo) reported from Melbourne, Victoria

    Can someone tell me what ******** this Telstra air is on my Mac … it’s coming up as my wifi- can’t log out of it and defaults me to it as my wifi.. won’t allow me to access any websites