Telstra Outage Report in Logan City, Logan, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Coleyville.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Richard
(@RichardWKerr) reported
from
Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Geraldine Rupesinghe
(@GRupesinghe) reported
@chrismurphys @Telstra Have you considered going into a Telstra store? I had Telstra issues a few years ago and got no resolution after multiple calls. Then visited my local Telstra store and a staff member was able to fix it
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Gavin McKenzie
(@gav_mck) reported
@SarahHarris @Telstra We changed broadband suppliers back in July, only 1 mobile service with them now
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Cuttlefish🦑
(@Cuttlef79645385) reported
@JulianneMcKen18 @Telstra @telsta So frustrating. Just lodge a TIO complaint online. TIO advised us it’s moving to next stage now (ours) Telstra fined a higher tier penalty (4 tiers in all) as they haven’t resolved it already!
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Cuttlefish🦑
(@Cuttlef79645385) reported
@Telstra Then why have online chat told me it’s to do with privacy? What a joke. No accountability. Just farm out customer service to teams that are probably offshore, probably getting paid nothing or very little and have no oversight.
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Kitty'sBoobieBuddy
(@loverofnb) reported
@SarahHarris @Telstra It's like that Sarah. I haven't been able to do the chat thing to resolve issues. Also the widget was so awful I got rid of it. (That showed how much data is left/used.)
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Adam Zimmer
(@Adam_GT3) reported
@SarahHarris @Trooper__D @Telstra I have had the same issues for 4 months.. going back to Optus!!
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Tynan Buckley
(@TynanBuckley) reported
@MclennanAustin @agronomybrady @TelstraBcast Optus is the go, Telstra is **** and wi-sky is a bit pricey.
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grubby ✦
(@grubsongs) reported
ugh. the mobile tower up the road might as well be a damn stick. I considered filing a complaint to telstra bc I can't report a black spot on their website but I don't think it'll legitimately do anything. So much for 'priority assist'.
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𝘿𝙅 𝙋𝙖𝙞𝙣𝙚 ™
(@djpaine) reported
@Telstra hey there - TELSTRA TV - we have a telstra TV with our telstra NBN - it all works well, but if I want to get the @welovegoodtv app on there - how can we get it on there??? where can I get help??
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Ash
(@AshSkittle) reported
@gross_grill I believe optus has some decent reception. I'm with telstra which definitely has good reception in city areas but it's a little pricier (and some people say their customer service sucks but I myself have never had an issue with them)