Telstra Outage Report in Logan City, Logan, Queensland
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Telstra
Telstra is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
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16 minutes ago | |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Total Blackout | 4 days ago |
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5 days ago | |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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IanRob (@IanRobert_60) reported from Brisbane, Queensland@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Ben Roache (@benroachie) reported from Brisbane, QueenslandI’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Luci Power (@reallucipower) reported from Brisbane, Queensland@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Blair Hughes (@MrBlairHughes) reported from Brisbane, QueenslandSomeone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Jase Clamp (@jaseclamp) reported from Brisbane, Queensland@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Lilia (@liliabernede) reported from Brisbane, Queensland@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Tom (@_tomthorpe_) reported from Brisbane, Queensland@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Ben Preece (@Ben_Preece) reported from Brisbane, QueenslandIf #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Imran Ali Rana (@emeerana) reported from Brisbane, Queensland@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Ben Roache (@benroachie) reported from Brisbane, QueenslandOh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Divitini (@Discostewz) reported@jriewolod @Telstra Still can't get connectivity in south east metro Perth, these types of issues really make you think about the provider we a blindly loyal too.
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ʎoolԀ ɹəpuɐχ ツ (@XanderPlooy) reportedneither the @Optus nor @Telstra iOS apps seem to support Dark Mode and opening them is like AAAAAAAA MY EYES DEAR GOD NOOOO 🙀👀
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Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reportedI got my 1st mobile in 1993, Analog, when @Telstra or Telecom then led the world in cellular network tech Today I spent 6 hours messaging someone somewhere not in Aust trying to recharge my phone For $30 I got 356days & 152Gb & now my phone is disconnected! Good One! #auspol
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paul burow (@burowpaul) reported@Telstra As I've said before, the whole town experiences this slow internet..it’s been happening for years...it’s unfair coz we still pay same rate as users in the city, who have much faster internet
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Martin Visser (@martyvis) reported@jriewolod @jeremyvisser @Telstra I remember when after 20 years or so of paying rental for my Telstra handset (basically the hardware support) and decided to terminate it (and move to a another service provider) they demanded I have back that aged handset (which they almost certainly would've trashed)
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Freo ⚓ Pope (@FreoPope) reported@bobbylosbravos I also think that the hotel needs to come up with a better way to distribute the wifi password than on scraps of paper in a bowl. Maybe on the in-house TV network. And if I was paying for Telstra 5G mobile, I wouldn't need the wifi at all! Isn't that what Telstra sold me?
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oli (@OBradaric) reported@Telstra_news @SamsungAU i brought number from boost to telstra today now im stuck without working mobile number sim shows MM tried get via chat no answer bad help
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REGINA SORENSEN 👩🦯 (@BBreggie) reported@jriewolod @Telstra Oh Joe that’s **** 💩 Telstra need to refund that money back !
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✳️✳️A V🐦🕯️ (@AV5978494248784) reported@jriewolod @Telstra I had this problem too so I bought a phone outright and still they charged me. I disconnected everything & used mobile only.
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Leigh T (@leighchookoo) reported from Melbourne, VictoriaCan someone tell me what ******** this Telstra air is on my Mac … it’s coming up as my wifi- can’t log out of it and defaults me to it as my wifi.. won’t allow me to access any websites