Telstra Outage Report in Logan City, Logan, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Janelle Miles
(@janellehmiles) reported
from
Brisbane, State of Queensland
@Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Esma Versace
(@EsmaVersace) reported
from
Brisbane, State of Queensland
@Telstra ADSL. Internet connection has been slow and dropping out for weeks
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.
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Angela Bensted
(@twothumbswriter) reported
from
Brisbane, State of Queensland
When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.
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Joshua Jokic
(@joshjokic) reported
from
Brisbane, State of Queensland
@Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Morgan
(@psimpsonmorgan) reported
@SMSFCoach Personally don’t think it helps anyone by using words like “oscillation issues” when 95% of the population (me included) wouldn’t have a clue what they are talking about Liam. Also still out on Telstra there customer service is 3rd world & dumb.
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Andrew
(@AndrewBilly84) reported
@Telstra You have THE worst customer service. Made 5 calls in 2 days to speak with a complaints case manager or supervisor b/c my case manager decided to close my case before she went on holiday. Last call is still on holding for 1h40m. Pretty sure they’ve gone home.. 🤬🤬
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Kellie
(@kelliejustine) reported
@Telstra I keep asking for help. I can’t log into the Telstra iOS app. Now I can’t even change my email address on the website. It’s going to be a lot of fun when my email bills start going to an address I won’t have access to anymore.
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JON DEE (JonDee.com) 💙
(@JonDeeOz) reported
Have wasted so much time today trying to get @Telstra to sort out a zombie bill that they’ve been billing us. Don’t think I’ve come across such bad customer service before. The Telstra team on Twitter are nice but their helpline counterparts were woeful and kept cutting out.
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debbiep
(@helphelpandhelp) reported
@AlboMP I have a smart 4k TV. I pay for premium telstra nbn service yet night after night I sit waiting for loading on SBS demand. Netflix or ABCi view. Even freezes or can't handle andv ells me to try again later. Its like 3rd world style at first world prices. Terrible. Ripped off
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Andrew Colley
(@AndrewColley) reported
@MatthewBevan Are you being asked for your password repeatedly? Or are your devices simply not being allocated an internet facing IP via the router? I have the latter problem with Telstra kit. If the former then I'd suspect a de-auth attack aimed at mobiles because it's less obvious.
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ianb72horse
(@ianb72horse) reported
@Optus it is 2021 isn’t it?, who will the Optus mobile phone network signal in Clifton 4361 be better than what it is. Poor at best yet Telstra is outstanding
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Jarrod Whittaker
(@JarrodWhittaker) reported
@MatthewBevan I use two iPhones with a Telstra modem. My 2019 iPhone has no issues but for the past week or two the iPhone 8 has constantly struggled to connect. I thought I might have dropped it one too many times.
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Tim Xiros
(@TimXiros) reported
@VinniesCasula @Telstra I got credit off my bill for the number of days without service
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Rasta👑
(@ImKingRasta) reported
@oskeelad **** telstra man aussibroadband is the way to go