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Telstra

Telstra outages and service status in Logan City, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 4, 3:26 PM GMT+10.
  • 55% Internet (55%)
  • 45% Phone (45%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at Telstra

Telstra is having issues since 05:00 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 5 days ago
Brisbane Phone 5 days ago
Brisbane Internet 6 days ago
Brisbane Internet 7 days ago
Brisbane Internet 7 days ago
Brisbane Internet 10 days ago

Nearby cities with recent reports

Brisbane

3 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

  • Br1anCraddock
    Brian Craddock (@Br1anCraddock) reported from Brisbane, Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @MoistenedTart Telstra reception is ****.

  • IanRobert_60
    IanRob (@IanRobert_60) reported from Brisbane, Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • drmiketodorovic
    Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, Queensland

    So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

  • jaseclamp
    Jase Clamp (@jaseclamp) reported from Brisbane, Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • TheVinsomniac
    Stuart Robinson (@TheVinsomniac) reported from Brisbane, Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

  • julesmackerras
    Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • _tomthorpe_
    Tom (@_tomthorpe_) reported from Brisbane, Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • DekiZedd
    deki.eth (@DekiZedd) reported from Brisbane, Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • G_D_Ison_Writer
    Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • mireelr
    Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, Queensland

    @rubin_angela @Telstra someone needs your help.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonfly
    jfly (@jasonfly) reported

    @pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    dear Telstra thanks for never sending the gadget to connect to wifi years without home net but seems there's an upside

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

  • PeterPeterV20
    Peter 2.0 🐁🌸 (@PeterPeterV20) reported

    @cyberpunkdingo Yes, Telstra as you mentioned did a signed deal with Infosys. 600 jobs gone, all local IT contracting staff were retrenched. Then they use some onshore workers to run the service but the workers are mainly offshore. NAB also partnered with Accenture this failed miserably.

  • hasselljpb
    landman (@hasselljpb) reported

    @telstra had a phone call today but because our service has dropped so badly I didn’t take it because it would have been futile! Turns out it was a near neighbour who had a terrible traffic accident! Luckily they got hold of wifey who is the ambulance officer. We need better!!!!

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

  • lordgeezuz
    gee (@lordgeezuz) reported

    @ruicharadrius My partners father works for Telstra and their internet NEVER WORKS. HOW DO YOU WORK FOR THE BIGGEST INTERNET COMPANY IN AUSTRALIA AND YET YOUR HOME INTERNET DOESNT WORK😭😭😭

  • ApiaFcViareggio
    Anthony Petisi (@ApiaFcViareggio) reported

    @spannaforce Issues with Telstra

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.