Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 10, 12:52 PM GMT+10.
- Phone (65%)
- Internet (18%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 7 hours ago |
|
Brisbane
|
Phone | 1 day ago |
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Brisbane
|
Phone | 1 day ago |
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Brisbane
|
Phone | 1 day ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, QueenslandTelstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Nick Ng (@nicko_316) reported from Brisbane, QueenslandSeriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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michael scully (@scully65) reported from Brisbane, Queensland@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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David Bourke (@DBourkeBFS) reported from Brisbane, QueenslandCome on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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• Kate • (@katea76) reported from Brisbane, QueenslandQantas, Telstra and the CBA should never have been sold off.
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Craig Chiffers 📞 (@cchiffers) reported from Brisbane, QueenslandHey @Telstra - something is broken in the Brisbane CBD with mobile internet
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Luci Power (@reallucipower) reported from Brisbane, Queensland@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Paul Travers (@paultravers007) reported from Brisbane, Queensland@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Stuart Robinson (@TheVinsomniac) reported from Brisbane, QueenslandCaller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@MoistenedTart Telstra reception is ****.
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Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Ash ☁️ (@ashkbne) reported from Brisbane, QueenslandProtip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SimonW (@LaDolceVita_99) reported@simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census
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KJauger (@JaugerK) reported@DavidDim_ocracy Especially when our national telco Telstra went down because those offshored jobs couldnt do their job properly in India...
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anthony, underclass prole cat, edwards (@anthony45052793) reported@kwingerei my local telstra mobile tower has been faulty since they "upgraded" it to 4G. every few days it just stops working, phone thinks it has signal but calls cant be made or received. sometimes rebooting phone fixes it. cant even call 000 without takeing out phone sim.
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John Woodcroft (@jonwoodcroft) reportedTELSTRA OUTAGE II After 24hrs still no clear answers on the technical problem! HOWEVER there is a greater strategic infrastructure issue: How can a single malfunction isolate ALL OF EASTERN AUSTRALIA? Such a problem should only affect a region or at worst a State. @abcnews
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****** Watch (@CommieWatch2030) reported@PaulBongiorno That's what you get when you vote Labor. 3rd world service. 3rd world infrastructure. For top dollar. If Musk launches in Australia substantially, if he has a desire to, Telstra will be wiped out.
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Peter Ison (@476a803ed32c438) reported@marxdeane Modi would know more sbout the outage than Telstra.
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Snuffles 🌸 (@Snuffle16106950) reported@heidimur @JacintaAllanMP @Telstra maybe its time that ulitlties are returned to public hands via State and Fed .....they are to provide a service for people not make a profit! Same applies to public transport old day Victorian Railway, Australian National Railways......
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Denise Difficult-Shrivell (@deniseshrivell) reportedThe Albanese Govt is clearly trying to shift full blame to Telstra for the outage - when it's actually both major parties who have set the regulatory frameworks which allows Telstra to operate #auspol
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Rebel News Australia (@RebelNews_AU) reported🚨 Labor Government Says It’s Time for Telstra to ‘Face the Music’ for Not Putting Australians First Communications Minister Anika Wells said the Labor government will hold Telstra to account following a network outage that she said had made the last few days “really difficult for many Australians.” She said Telstra must demonstrate it is reliable and puts Australians first. Critics have argued the Labor government is also responsible for the disruptions to Australian's lives as a result of the network outage.
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Andrew Kastoras (@AndrewKastoras) reported@PaulBongiorno Sacking so many people over the last few years and losing all that experience will result in these issues ! Well done telstra - pay millions in fines rather than keeping aussies employed !