Telstra Outage Report in Logan City, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Telstra
Telstra is having issues since 04:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (32%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
-
michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
-
Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
-
■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
-
Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
-
■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
-
Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
-
Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
-
belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
-
Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
-
Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
-
michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
-
Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Brendan L
(@Bdnzor) reported
@Telstra Is gold support really the best Telstra offers? I have been trying to get an IMEI block removed since the 30th and it's still blocked. Support says 24h yet the time passes and it's still blocked. It took 3 attempts to get it blocked, 25 to get it unblocked maybe. Help.
-
Cody Barnes
(@mooseybarnes97) reported
@VodafoneAU good job today vodafone for being down the ENTIRE day when i needed to get a new phone as mine has just died completely.....told multiple times that itll be no more than an hour, then 15 to 20 mins.....now its almost 4 pm....you are literally the new telstra #Useless
-
Coldogs.
(@Coldogs) reported
@FootyRed1 @thenwerise It’s been good, I got a deal being a telstra customer back in March, glad we ditched Foxtel.
-
Matt そ
(@MattFortniteDad) reported
@AspectIWNL @exetel @Telstra unfortunately we don't have the options of Telstra or Optus with our fibre network...
-
VGL Clay
(@clayfnbr1) reported
@zorie @Telstra my internet connection is running slow and i cant watch this clip? can you tell me if its good or not?
-
DrUnpopular
(@DUnpopular) reported
@Tuxy81 I know right!? Who ******** came up with the idea “Let’s take some useless uninteresting statistics, combine them into a **** sandwich of meaningless trivia and call it, the Telstra Tracker!”
-
Marc
(@MrMarc101) reported
How can a telecommunications company be so ******* useless and actually communicating? Spoken to 8 different people since this morning and had to repeat the whole story every single time because of they’re **** up. Seriously, Telstra can **** right off for good.
-
Kyncs ⛩️
(@Kyncsfn) reported
@JerichooTP @Telstra my internet isn't working could I please get some help
-
Mani Vannan
(@cmani19) reported
@NSW_FairTrading Team, this is regarding Reference Number 10708330, I didn't get proper response from @Telstra, they made me to cancel my previous order and when they mentioned to give other phone on the same price, that also took wrong address for delivery and cancelled it.
-
MK26🇦🇺
(@zvk10_mason) reported
@Telstra i was trying to activate my so called premium SMS service that I've not needed to do before