Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Logan City, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 4:35 PM GMT+10.
- Phone (65%)
- Internet (18%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 16 hours ago |
|
Brisbane
|
Phone | 16 hours ago |
|
Brisbane
|
Phone | 22 hours ago |
|
Brisbane
|
Phone | 1 day ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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beeso (@beeso) reported from Yatala, QueenslandAwesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Rahul (@wildnez) reported from Brisbane, Queensland@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, Queensland@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail
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Mire Madra (@MireMadra) reported from Brisbane, QueenslandA fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Dez (@D0zzle) reported from Brisbane, QueenslandHey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Jonty Hare (@jonty_hare) reported from Brisbane, Queensland@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Doug Munford (@doug_munford) reported from Brisbane, Queensland@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Nathan Bush (@nathbush) reported from Brisbane, Queensland@thewordsofshief @Telstra But can you still fix my phone?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ford-chan (@Fordchan97) reportedTelstra sucks. Nothing but the most borderline useless stooges in Australia. Melbourne's AFL weekend is going to be hell's chaos starting from tomorrow.
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Peterh (@intnlctzn) reportedLooks like with three recent Telstra outages, and the apparent network weaknesses, China wouldn’t even have to fire a rifle in order to knock Australia out.
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Horatio (@_cocles) reported@johnnymoo1969 @FetchStep @Telstra These problems didn't exist in the 90s.
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melly,go figure (@meljone09114086) reported@OsherFeldman If she had an ounce of understanding she would know anyone ringing 000 when there’s a failure of a network like Telstra would know that the call is diverted to another network & it takes about a minute to connect through, as I heard today. Education people
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Scratch. (@Scrxtchy) reported@VoteLewko @wilmsfront @user26194736 Just reading into this because the ARTC network vline relies on does have a redudency. But apparently vlines 2007 contract with vline says they can't use anything that isn't telstra. So, we have the technology, but yeah, someone signed something at some point and this is the risk
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TraderEH (@H4rdh34dS5) reported@DollarVigilante anking, Communications blackouts before August, There will also be a disclosure of some sort set to Paralyse but not to mobilise. Telstra Australia was down all day Wednesday, this is the second time this month. They will offer a no choice solution. Purge of internet. 💯👀
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BiggyRat (@BiggyRat) reported@JacintaAllanMP The sheer audacity to demand better from Telstra when you let Victorians down on a daily basis! Will you compensate motorists with destroyed tyres & broken rims? People in glass houses… 🤬
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Snuffles 🌸 (@Snuffle16106950) reported@robertveneziano @VoteLewko Incorrect ARTC handles Standard Gauge in AUS... Whist @VicTrack_Vic handles Broad gauge in VIC. But all should not rely on only one telco provider...the ICE radio are linked to Telstra! But optus has gone down too 2 years ago with the same result!
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7NEWS Adelaide (@7NewsAdelaide) reportedBREAKING: South Australian police are investigating a death at a regional hospital after Senator Kerrynne Liddle claimed that an elderly resident died following ‘an apparent failure to connect to Triple Zero’ during yesterday’s nationwide Telstra outage. After attending her office, police have made contact with the family of an individual who died at a regional hospital. SA Police says it was not notified of the death but now has ‘immediately commenced’ an investigation into the cause and circumstances.
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Old Soldier (@OMGTheMess) reportedTelcos in Australia We need to sit all down and redraw how we do 000. All terrestrial networks should be used, including wifi, and Starlink who already have limited agreements with Telstra for rural comms.