Telstra outages and service status in Logan City, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	21 hours ago
Brisbane	Phone	3 days ago
Brisbane	Internet	11 days ago
Brisbane	Internet	16 days ago
Brisbane	Phone	16 days ago
Brisbane	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

• 
  Gareth Howells (@ghowells67) reported 10 minutes ago from Brisbane, Queensland

  @Telstra Problem taken care of promptly by Brandon. Thanks

• 
  Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported 10 minutes ago from Brisbane, Queensland

  Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

• 
  Laundry Worship (@Reggi05) reported 14 minutes ago from Brisbane, Queensland

  @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

• 
  Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported 17 minutes ago from Brisbane, Queensland

  @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

• 
  David Kapernick (@birdnoises) reported 21 minutes ago from Brisbane, Queensland

  @MoistenedTart Telstra reception is ****.

• 
  ■■PAUL■■ (@PaulRaidersGuy) reported 22 minutes ago from Brisbane, Queensland

  @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

• 
  Rahul (@wildnez) reported 23 minutes ago from Brisbane, Queensland

  @Telstra Yes you have let me down

• 
  David Bourke (@DBourkeBFS) reported 26 minutes ago from Brisbane, Queensland

  Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

• 
  Tupperwave (@TUPPERWAVEMUSIC) reported 31 minutes ago from Brisbane, Queensland

  @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

• 
  Mire Madra (@MireMadra) reported 33 minutes ago from Brisbane, Queensland

  A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

• 
  TAJ PABARI 🇦🇺 (@tajpmahal) reported 38 minutes ago from Brisbane, Queensland

  @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

• 
  Rae Allen (@raeallen) reported 39 minutes ago from Brisbane, Queensland

  Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

• 
  David (@singaporedavid1) reported 41 minutes ago from Brisbane, Queensland

  @RoadknightThe Telstra and the NBN will never deliver.

• 
  belindajane (@BJOfficial) reported 42 minutes ago from Brisbane, Queensland

  @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

• 
  Amanda Hoffmann (@AmandaGHoffmann) reported 48 minutes ago from Brisbane, Queensland

  TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

• 
  Peta Ellis 🌈 (@ellispeta) reported 50 minutes ago from Brisbane, Queensland

  @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

• 
  James Cridland (@JamesCridland) reported 52 minutes ago from Brisbane, Queensland

  @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

• 
  Laundry Worship (@Reggi05) reported 53 minutes ago from Brisbane, Queensland

  @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

• 
  Lilia (@liliabernede) reported 54 minutes ago from Brisbane, Queensland

  @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

• 
  Brian Craddock (@Br1anCraddock) reported 58 minutes ago from Brisbane, Queensland

  @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 5 minutes ago

  @Telstra WTF! I WILL SUE YOU FOR DESPLAYING MY MOBILE NUMBER & HOME ADDRESS ********. GET IF OFF PUBLIC DIRECTORY ASSISTANCE NOW!! Your White Pages and phone number are published in the White Pages directory and available to the

• 
  Stuart Bland (@96Mrbsa) reported 7 minutes ago

  @merkin_about Not as old as me, and I only went to gmail coz Telstra decided to no longer support the system I'd been paying for for years. *****.

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 11 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  Lynette (@lynettekc) reported 14 minutes ago

  @MikeCarlton01 **** Telstra 🤬

• 
  Francis McF (@FrancisMcF1O) reported 15 minutes ago

  Australia’s mobile market: 3 brands, 1 real network outside the cities. @Telstra inherited the infrastructure, kept the spectrum, and now dominates regional coverage. If the government won’t mandate roaming, we’ll never have genuine competition.

• 
  Steven Payne (@CmonMick) reported 18 minutes ago

  @meshygrey And then we sold CommBank, Qantas, Medibank, Telstra, CSL, Syd/Melb Airports and most of our energy and water assets because govts are big bad meanies and private corporations we're going to take us to the promise land🫤

• 
  deirdre ritchie (@deirdreritchi10) reported 20 minutes ago

  Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

• 
  Andy (@Andy22000) reported 28 minutes ago

  @WhereMyOstrich @ausstockchick No need to respond in such a derogatory manner. Here is the list, I pulled this from Grok in app you can verify it easily. Recent major Australian companies announcing significant domestic layoffs and offshoring of corporate/white-collar roles — Woolworths, Officeworks, Telstra, and NAB — have timed these moves amid sharp rises in domestic employment costs. • Woolworths (early June 2026) is offshoring hundreds of head-office roles in IT, finance, and HR to India/Philippines as part of cost-cutting to stay competitive with Aldi and Amazon. • Officeworks (late May 2026) is shifting hundreds of support, customer service, and tech roles to Bengaluru and Manila, boosted by AI/automation. • Telstra (earlier 2026) cut hundreds of roles (up to 650 in rounds) with work moving offshore to India. • NAB has expanded offshore teams in India/Vietnam (adding 1,000+ roles) while managing Australian redundancies. This wave aligns closely with escalating domestic labour costs: The national minimum wage and award rates rose 3.5% from July 2025, superannuation guarantee hit 12%, and the Fair Work Commission announced further increases effective July 2026 (4.75% on awards, ~5.9–6% on the minimum wage to $26.44/hour). Combined with weak productivity growth, higher on-costs (payroll tax, workers’ comp, etc.), and strong wage pressures, this has widened the cost gap versus offshore locations where skilled roles can be 30–70% cheaper. Companies cite these factors — plus efficiency drives — as key reasons for prioritising offshoring while protecting or growing frontline retail/store jobs domestically. This reflects a broader 2025–2026 trend among Aussie firms responding to cost-arbitrage opportunities in a high-wage, lower-productivity environment.

• 
  Funkdoctor (@Docsthename) reported 31 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  Dead Ä̷̬͖̽͗P̷̭̳͔͇̊ on CompSciFutures (∀/∃/acc) (@CompSciFutures) reported 33 minutes ago

  𝗢𝗡 𝗠𝗘𝗡𝗧𝗔𝗟 𝗔𝗕𝗨𝗦𝗘 𝗕𝗬 𝗧𝗘𝗟𝗦𝗧𝗥𝗔 𝗖𝗔𝗟𝗟𝗜𝗡𝗚 𝟭𝟯𝟮𝟬𝟬𝟬 𝗪𝗛𝗘𝗡 𝗘𝗫𝗛𝗜𝗕𝗜𝗧𝗜𝗢𝗡 𝗖𝗢𝗥𝗣𝗢𝗥𝗔𝗧𝗘 𝗕𝗨𝗜𝗟𝗗𝗜𝗡𝗚 𝗦𝗪𝗜𝗧𝗖𝗛𝗕𝗢𝗔𝗥𝗗 𝗜𝗦 𝗗𝗜𝗦𝗖𝗢𝗡𝗡𝗘𝗖𝗧𝗘𝗗 Re: INC42959519 19-Jun-26 13:36 Call from Telstra faults L2, said will call back after Network Reset & Restart 14:32 Call back from Telstra faults L2, (from outside Australia over 5G - an insecure channel) call took 21 minutes of tautological circular mentally abusive dark reasoning & failure to follow procedures. Refused to escalate "Deprovisioning" of SIM cards unable to make calls to transmit data, demanding "samples" of calls to/from +1-408 by IBM and PARC from Military Classified numbers for over 10 years. Refused to comply with Data Sovereignty rules and to respect the classified nature of the "samples" they were requesting and I refused to provide till I am talking to a suitably qualified person or engineer calling from within Australia. Refused to comply with "Do not talk to computer scientists over insecure channels" rule. I then said "will not escalate till I provide samples", I explained "deprovisioned" is more than enough to escalate and samples to that end have been provided. Call put on mute, stayed silent for 5 mins then other end terminated call. AP