Telstra Outage Report in Logan City, Logan, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Phone	4 hours ago
Brisbane	Phone	6 hours ago
Brisbane	Internet	2 days ago
Brisbane	Internet	3 days ago
Brisbane	E-mail	4 days ago
Brisbane	Wi-fi	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

• 
  Brett Turville (@Tur71e) reported 1 minute ago from Brisbane, Queensland

  @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

• 
  liz franklin (@Mcali4) reported 2 minutes ago from Brisbane, Queensland

  @RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.

• 
  Battling Lefty (@murzo_4) reported 4 minutes ago from Brisbane, Queensland

  @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

• 
  Lachie (@lachgriffiths) reported 16 minutes ago from Brisbane, Queensland

  @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

• 
  Stephen Reeves 🔫 (@smadge1) reported 18 minutes ago from Brisbane, Queensland

  @Telstra Never mind, I finally got the second confirmation!

• 
  liz franklin (@Mcali4) reported 19 minutes ago from Brisbane, Queensland

  @RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.

• 
  Tim Graham (@Timothyjgraham) reported 20 minutes ago from Brisbane, Queensland

  @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

• 
  Paul Woodward (@woodwarp) reported 21 minutes ago from Brisbane, Queensland

  @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

• 
  Rüdiger Landmann (@RudigerLandmann) reported 22 minutes ago from Brisbane, Queensland

  @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

• 
  Luke (@lukerhn) reported 26 minutes ago from Brisbane, Queensland

  It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

• 
  Robbie Shenton (@RobbieShenton) reported 27 minutes ago from Brisbane, Queensland

  Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

• 
  Alex Smith (@AlexJSmithy) reported 32 minutes ago from Brisbane, Queensland

  Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

• 
  Paul Woodward (@woodwarp) reported 34 minutes ago from Brisbane, Queensland

  @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

• 
  Kevin Rankin (@kevdee4) reported 36 minutes ago from Brisbane, Queensland

  @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

• 
  F Oblomov Chalmers (@francisd62) reported 38 minutes ago from Brisbane, Queensland

  @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

• 
  Paul Woodward (@woodwarp) reported 40 minutes ago from Brisbane, Queensland

  @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

• 
  Toddy O (@toddyor73) reported 41 minutes ago from Brisbane, Queensland

  My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

• 
  Lachie (@lachgriffiths) reported 44 minutes ago from Brisbane, Queensland

  @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

• 
  Rüdiger Landmann (@RudigerLandmann) reported 59 minutes ago from Brisbane, Queensland

  @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

• 
  Kevin Rankin (@kevdee4) reported 60 minutes ago from Brisbane, Queensland

  @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taffy Holden (@stevewhistler) reported 5 minutes ago

  @ozgeekmum Sounds spot on for @Telstra Notmal service. Carry on.

• 
  Gavin Flanagan (@gavflano) reported 7 minutes ago

  My wife was called by a Telstra store employee. The guy had a go at her because she gave him and 8 out of 10 in a survey. He had told us to give him a 9 as anything less than a 9 is seen as a fail. The guy is now under the pump from his boss cause we gave him an 8. 1/2

• 
  Idiotron (@Idiotron_V1) reported 7 minutes ago

  @athena_pinecone And Telstra's mobile plans are just... Bad XD

• 
  Natalie Lennon CA (@nat_lennon) reported 9 minutes ago

  @Telstra Update. They could not help. Bye @Telstra hello @Optus

• 
  🇦🇺𝓡𝓸𝓮𝓵𝓸𝓯 𝓑𝓸𝓮𝓻 AKA Roy (@RoyPentland) reported 11 minutes ago

  @rayinstirling I use AirPods for the phone, but use my old phone for the music. I have wifi in the car too. Everything is on Telstra, our biggest carrier. I get signal almost everywhere I travel around this humongous island.

• 
  AelariGaming (@AelariG) reported 12 minutes ago

  I am really sorry to announce that my streaming will be delayed again while I sort out internet issues. The internet plan is either crappy (Telstra Velocity) or the modem is just old and tired. I will work on getting it fixed ASAP.

• 
  ozgeekmum (@ozgeekmum) reported 16 minutes ago

  Probably not strange, but the Telstra billing page loads, and none of the support pages do.

• 
  Heather Ali (@heatherdwnunder) reported 18 minutes ago

  @Telstra I don’t have an android phone but I’m on your network & also receiving these scam messages.

• 
  Jay Kelkar (@jkelkar) reported 19 minutes ago

  @sineadtaylor @Telstra These are not calls from abroad. They are using a loophole in the signalling system that allows them to set a number the call is from instead of the actual number. These are internet calls that then make it to the phone switch. We have this same problem in the US. Ignore them.

• 
  broken again (@Jarrett94189830) reported 20 minutes ago

  So @Telstra decide to make payphones free in the middle of a pandemic where if you use a payphone you’re likely to get Covid in most areas now is that their way of helping to kill the poor off #UselessGhunts #covidnsw