Telstra Outage Report in Logan City, Logan, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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beeso
(@beeso) reported
from
Yatala, State of Queensland
Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Glen D'Souza
(@glendsouza80) reported
@Telstra ordered a phone online & have been told I need to go to a store to do and ID check. Went to George St store & told rudely by "concierge" there is 30min wait. Why can't you do ID checks online? Odd that ServiceNSW has better technology and service than Telstra!
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Old Croaky ❌
(@OldCroaky) reported
@GregAtkinson_jp @telstra persisted about using e-billing until I weaken & then could never (no matter what I tried) get it out of my junk mail. I’ve finally solved the problem, canceled by #Telstra account! #custserv
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John McNamara
(@jjmcnamara) reported
@Telstra your customer service to report fraud is not worth the hours I just spent on line to India. Help please
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Rob Skinner
(@RobSkinnerA) reported
@Telstra Thanks Greg. Second day in a row the tech consultant has not turned up. Really poor form. The modem is 9 months old. I really am lost for words. A normal business would be doing everything they could to make their customer happy. I’ll leave it there
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Robyn Muller BA GradDipEd
(@RobynInTheStix) reported
@DoctorKarl A friend of ours worked for Telstra for decades. When he trained as a linesman back in the late 70s, they were told that the copper network had a life of 25 years. Technology would change and upgrades. Tech's moved on, but they insist on papering the cracks.
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Faceless “Prematurely Anti-Fascist” Man
(@Anome) reported
@crgentle I’ve been with TPG for ages now, and I’m used to doing my own support. I think every time I called them about something I couldn’t deal with, they blamed Telstra, and fobbed me off to their support.
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They're Gunna Kill Us
(@TheyreGunnaPod) reported
Last week @Telstra and @NBN_Australia axed me to DM them and not only didn't they fix any of my issues, they did it with the caring, sharing, bullshit talk we call gaslighting. I mean, I think so, I'm psychotic now so who can say.
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Michelle
(@MichnPete1) reported
@andy_penn how come your complaints management team can take over a week to sort a complaint? NO PHONE CALL - being ignored - Gold service customer care is a joke! Case# 03452445 Sort it out Telstra
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Mike Roberts
(@mike_roberts_66) reported
@telstra Now on hold for over two hours, somewhat longer than the promised 20 minutes. Our internet speed is woefully slow, our NBN connection slated in April is STILL not organised. Utterly disgraceful
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Stuart Smith
(@StuSmith2454) reported
Hey @Telstra, you've dropped the ball on landline and internet connectivity for my aged in-laws in regional NSW. Without phone/internet for a week and it's nigh on impossible to get information from you on when service will be restored. You have do better by older Australians.