Telstra outages and service status in Logan City, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.

City	Problem Type	Report Time
Brisbane	Phone	2 days ago
Brisbane	Internet	4 days ago
Brisbane	Internet	4 days ago
Brisbane	Wi-fi	7 days ago
Brisbane	Internet	10 days ago
Brisbane	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

• 
  Deni (@d_mcguiness08) reported 6 seconds ago from Brisbane, Queensland

  @Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having

• 
  Paul Travers (@paultravers007) reported 7 minutes ago from Brisbane, Queensland

  @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

• 
  ■■PAUL■■ (@PaulRaidersGuy) reported 10 minutes ago from Brisbane, Queensland

  @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

• 
  Laundry Worship (@Reggi05) reported 10 minutes ago from Brisbane, Queensland

  @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

• 
  deki.eth (@DekiZedd) reported 14 minutes ago from Brisbane, Queensland

  @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

• 
  Craig Acret (@jerrybr15619298) reported 16 minutes ago from Brisbane, Queensland

  @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

• 
  Stephen Viller (@viller) reported 17 minutes ago from Brisbane, Queensland

  @Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

• 
  michael scully (@scully65) reported 20 minutes ago from Brisbane, Queensland

  @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

• 
  Lisa (@skwirezee) reported 27 minutes ago from Brisbane, Queensland

  @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

• 
  Bonshaquita’lafondria (@Flansq) reported 30 minutes ago from Brisbane, Queensland

  Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

• 
  Jonty Hare (@jonty_hare) reported 30 minutes ago from Brisbane, Queensland

  @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

• 
  • Kate • (@katea76) reported 36 minutes ago from Brisbane, Queensland

  Qantas, Telstra and the CBA should never have been sold off.

• 
  Craig Acret (@jerrybr15619298) reported 39 minutes ago from Brisbane, Queensland

  @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

• 
  Laundry Worship (@Reggi05) reported 39 minutes ago from Brisbane, Queensland

  @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

• 
  Mire Madra (@MireMadra) reported 40 minutes ago from Brisbane, Queensland

  A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

• 
  michael scully (@scully65) reported 43 minutes ago from Brisbane, Queensland

  @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

• 
  Laundry Worship (@Reggi05) reported 46 minutes ago from Brisbane, Queensland

  @franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

• 
  Laundry Worship (@Reggi05) reported 48 minutes ago from Brisbane, Queensland

  @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

• 
  ■■PAUL■■ (@PaulRaidersGuy) reported 55 minutes ago from Brisbane, Queensland

  @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

• 
  Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported 58 minutes ago from Brisbane, Queensland

  @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve hearne (@stevehearne7) reported 7 minutes ago

  @DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.

• 
  Spiro Arkoudis (@SpiroArkoudis) reported 13 minutes ago

  @_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix

• 
  Mo Syed (@msyed_) reported 13 minutes ago

  When ChatGPT Beats High-Priced Lawyers in Court 1/9 A Sydney uni lecturer just beat a university’s legal team in court using ChatGPT. Telstra bumped its CEO’s pay right after cutting jobs and crashing the network. And researchers found a way to hack a Boeing 737 with a device the size of a 20-cent coin. Here is the tech news that actually matters this week 🧵👇 2/9 Greg Baker, an IT lecturer at Macquarie University, took on his employer at the Fair Work Commission over new casual conversion rules. The university brought trained lawyers. Baker brought ChatGPT. The tribunal ruled in his favour, handing him a permanent part-time role in a historic test of untested employment laws. 3/9 This is why people get excited about everyday AI. Hiring a workplace lawyer to fight an employer costs thousands before you even walk through the door. An LLM can comb through legislation, draft arguments, and help someone represent themselves without spending a fortune. The real shift isn't AI replacing judges. It's giving ordinary workers the legal firepower usually reserved for big HR departments. 4/9 Anthropic confirmed Claude will soon add invisible watermarks to text and files to meet EU rules. The watermark stays attached even after you copy, paste, or tweak the wording. Some users are already cancelling subscriptions over it. Nobody wants to hand in a report they spent hours editing only for an automated filter to flag the entire thing as machine-written. 5/9 Telstra decided to give its CEO a base pay bump. The timing is wild: • A massive nationwide network outage in July • 1,200 staff cut across the year • A slump in top-line revenue • Threats to freeze regional mobile investments if the ACCC pushes for domestic roaming Corporate boards have an incredible ability to read the room completely backwards. 6/9 A routine "system update" triggered a major Mastercard outage across Australia this week. Shoppers got stuck at checkouts with full trolleys and tap-and-go cards declining everywhere. We keep pushing towards a cashless economy, but our payment rails fall over whenever someone pushes the wrong configuration file. 7/9 Security researchers proved they could compromise a Boeing 737 using a coin-sized hardware device. It took them roughly 60 seconds to gain access. Physical plane safety used to be about rivets and engines. Modern aviation is networks, firmware, and bus architectures. If you can physically plug into a port, the jet is just another computer with wings. 8/9 Retailers are now testing facial recognition scans at the register so you can pay for your flat white with your face. It saves about two seconds compared to tapping a phone. In return, a commercial database gets your biometric scan. Hard pass on trading facial geometry for a cappuccino. 9/9 The thread tying all of this together: AI is levelling the playing field for individuals against giant institutions. Meanwhile, critical infrastructure (planes, payments, telcos) is becoming more fragile by the day. Tech works best when it empowers people, not when it creates single points of failure.

• 
  𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reported 17 minutes ago

  I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

• 
  Dani (@sqronce) reported 17 minutes ago

  @Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is

• 
  AlloAllo (@squirtlesma) reported 19 minutes ago

  @telstra ripping people off again & again How can you justify taking $280 repeatedly processing payments in $10+$20 lots for a PREPAID service & then not crediting the account 1x $20 was processed 4x & a pop up said it failed Now service suspended bill not paid IT'S PREPAID 🤬

• 
  Kmac (@check307) reported 23 minutes ago

  To that miserable ***** that is CEO for Telstra who is helping rip off Australians wth price increase for no service . No one answers the phones for complaints. I pray this ***** suffers severe financial problems and experiences what struggling Australian families are suffering

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 23 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.

• 
  Di Downunder (@DFactualists) reported 24 minutes ago

  F'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!

• 
  Brian Emmitt (@emmitt_brian) reported 24 minutes ago

  @Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.