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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Logan City, including 2 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 5, 6:41 PM GMT+10.
  • 62% Phone (62%)
  • 20% Internet (20%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 3% Wi-fi (3%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.

CityProblem TypeReport Time
Brisbane Internet 10 hours ago
Brisbane Phone 19 hours ago
Brisbane Phone 3 days ago
Brisbane Total Blackout 5 days ago
Brisbane Wi-fi 7 days ago
Brisbane Phone 8 days ago

Nearby cities with recent reports

Brisbane

4 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • mikegoldmanlive
    Mike Goldman (@mikegoldmanlive) reported from Brisbane, Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • nickdowse
    Nick Dowse (@nickdowse) reported from Brisbane, Queensland

    @peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • ghowells67
    Gareth Howells (@ghowells67) reported from Brisbane, Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • raeallen
    Rae Allen (@raeallen) reported from Brisbane, Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • _tomthorpe_
    Tom (@_tomthorpe_) reported from Brisbane, Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • pauly_au
    PaulyAU (@pauly_au) reported from Brisbane, Queensland

    @Telstra is there a 4G outage in Brisbane right now?

  • jordanmillar
    Jordan Millar (@jordanmillar) reported from Brisbane, Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • DekiZedd
    deki.eth (@DekiZedd) reported from Brisbane, Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • JustMeAndMilo
    MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • nicko_316
    Nick Ng (@nicko_316) reported from Brisbane, Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • IanRobert_60
    IanRob (@IanRobert_60) reported from Brisbane, Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rusinc_
    Rust (@rusinc_) reported

    @Mr_Fanta_Pants I’ll wait for my kogan sim to run out and switch to a provider with the Telstra network

  • Efrwqt
    Anonymous (@Efrwqt) reported

    @jbulldogs4 It's the Pope's media By law He's the Post Master General . Aka PMG Which here in Australia was what the current Telstra was called originally when the switchboards were operated by almost exclusively Catholic employees . Some things never change .

  • muskonomy
    Muskonomy (@muskonomy) reported

    NEWS: Starlink and Telstra expand satellite to mobile from texts to apps in an Australian first Eligible Telstra customers can now use select apps like Google Maps, WhatsApp and Apple Weather over Starlink Mobile in areas beyond the reach of the mobile network, with a clear view of the sky. In 13 months of satellite messaging, Telstra says customers have sent more than 26 million texts, with over 2.9 million users connecting and daily connections climbing from about 80,000 at launch to more than 200,000. (Source: Telstra, July 28, 2026)

  • BassonBrain
    Brian Basson (@BassonBrain) reported

    "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

  • manukoreri
    manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported

    Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

  • KateMSce
    KateM (@KateMSce) reported

    Melbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.

  • KelSoOz
    Kel So (@KelSoOz) reported

    @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.

  • XFreeze
    X Freeze (@XFreeze) reported

    Starlink is bringing satellite-powered mobile data directly to compatible smartphones in Australia Through Telstra, eligible customers beyond mobile coverage can now access select satellite-optimised apps: • Navigation: Apple Maps, Google Maps and AllTrails • Messaging: Signal, WhatsApp, iMessage, Facebook Messenger and Google Messages • Weather and fitness: Apple Weather, AccuWeather, Google Weather and Google Fitness No Starlink dish or special satellite phone required. Just a supported device and a clear view of the sky This is a major leap beyond satellite texting toward useful mobile data directly from space More than 26 million texts sent or received Over 200,000 satellite connections per day Currently supported on iPhone 13 or newer and Samsung Galaxy S26 models The future of connectivity is coming from orbit

  • joshatticus
    Josh (@joshatticus) reported

    @Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

  • IanLinklater5
    Ian Linklater (@IanLinklater5) reported

    @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .