Telstra Outage Report in Logan City, Logan, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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PaulyAU
(@pauly_au) reported
from
Brisbane, State of Queensland
@Telstra is there a 4G outage in Brisbane right now?
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Nick Dowse
(@nickdowse) reported
from
Brisbane, State of Queensland
@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Hanna Elizabeth
(@Hanna_Unwin) reported
from
Brisbane, State of Queensland
@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Simons
(@Peter_Simons) reported
@jmurphyau @Telstra I am the same. They have the fastest network but the slowest customer support.
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Paradoxa
(@Paradoxa18) reported
@DocB__ @woolworths Not as clever as Telstra. Sending bills to a non existent email address, as in the one they never sent the gadget to access. Which I'd just cancelled, after a year of waiting for said gadget. And been charged for, for a year.
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🕯🐨🔥🐀💧Goody Love Punch
(@GoodyPunch) reported
@igfbss @CaraMia200 The idea of paying for Foxtel, Sky, Telstra box things, fetch somethings, that pathetic pay TV thing, when we had no reception for normal tv. I forget the name. It was bad.
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Cez
(@Claire_Juranic) reported
@Telstra No, they will NOT help unless you sign in and tell you they can’t help you
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Carsten Bauer
(@numloxx) reported
@Telstra You guys should know about this issue. It's been occurring for more than 2 years. It took me 25 minutes to download a 10mb Android app from the Google Play store this afternoon.
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Cez
(@Claire_Juranic) reported
@Telstra Also, what do retirees do? They won’t have the app! You assume that I am young therefore I will use an app is that it? Why do I get the app? So its another way to show me you can fail, you don’t provide stable internet, why would I think you can create an app?
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Jesus, Mary and Joseph Chain
(@planetrex01) reported
@Ausgrid I just rearranged my day based on what you just told me being ok by 4pm. The Telstra and the old electricity commission of nsw called and said that any organisation that doesn't have a customer service focus and is driven by engineers will go the way of the dodo. @theleadernews
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Russell Connelly
(@morphettmoo) reported
@Telstra So far I have had two of your staff ask me to reset my phone and check again, as though I live on the train and can just take it where I like to test the network, so that’s going well so far…🤷🏼
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Ben Walden
(@BenjinXP9) reported
@Telstra May I please have some help tracking my iPhone preorder? Actually worried it won’t be coming today?
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Luke Molnar 🕹
(@LexGear) reported
@Telstra your customer service team was the nail in the coffin. I'm done with you.