Telstra outages and service status in Logan City, Queensland
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 29, 8:52 AM GMT+10.
- Phone (63%)
- Internet (20%)
- Total Blackout (10%)
- E-mail (4%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 11 hours ago |
|
Brisbane
|
Internet | 3 days ago |
|
Brisbane
|
Internet | 4 days ago |
|
Brisbane
|
Internet | 6 days ago |
|
Brisbane
|
Internet | 8 days ago |
|
Brisbane
|
Phone | 11 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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David (@singaporedavid1) reported from Brisbane, Queensland@RoadknightThe Telstra and the NBN will never deliver.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Justin King (@zerohash) reported from Brisbane, QueenslandNote: can’t work from home when internet is down @Telstra
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Jase Clamp (@jaseclamp) reported from Brisbane, Queensland@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Bradders (@editsmithy) reported from Brisbane, Queensland@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandEven Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Blair Hughes (@MrBlairHughes) reported from Brisbane, QueenslandSomeone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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PaulyAU (@pauly_au) reported from Brisbane, Queensland@Telstra is there a 4G outage in Brisbane right now?
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Melanie Hawkins-King (@Mellyjh) reported from Brisbane, QueenslandSo annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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Stuart Robinson (@TheVinsomniac) reported from Brisbane, QueenslandCaller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kmac (@check307) reportedIt is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra
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Tyrone (@TRT_Revisited) reported********'s a Marvel Stadium. We only know the Telstra Dome in this house.
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Casus Belli 🇦🇺🇦🇺 (@PHILIPDOWLING4) reportedHow many other single points of failure does the Telstra network have ? How long since Telstra
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KateM (@KateMSce) reportedMelbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.
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Madre Swift Justice (@JayStill4) reported@SistaRuthDOPD Remember after that 1st major Telstra outage we received emails yelling us to upgrade our phones? What happened to that? I got 2 emails and then it all disappeared
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Karl Burns (@SimonBurns4) reported@manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults
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Ian Linklater (@IanLinklater5) reported@Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .
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Richo (@Richo38896671) reported@Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.
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Chaz Michael Michaels (@centreozzy) reported@Batman2242 I remember before Telstra (telecom) at the time was privatised, phone calls and line rental was expensive. Since the phone network was opened up and privatised phone deals are way cheaper
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Chrissy D 🌼 (@DowseChristine) reported@7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.