Telstra Outage Report in Logan City, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Coleyville.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Coleyville |
||
| Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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the Critic
(@nevrakia1) reported
@Telstra BUT because you are a covidiot you try it AND PAY to keep it on .. now press the button and connect with me to tell you how stupid you are
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Tim Wilson
(@timwilsonau) reported
@Telstra who at Telstra decided that they would no longer send their customers itemised bills? I’m a Telstra mobile customer who used to get one itemised bill per month. Now all I get is 2 receipts telling me the bills have been paid. WTF. An absolute stroke of genius !
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CritHappens_Gaming
(@RealCritHappens) reported
@AkashaClarke So I've heard about this company @Aussie_BB. They dont slog you 30 bucks extra just to have decent speeds and their support team may actually be able to fix this issue. They also wont have you wait a week plus to get a service reconnected if they mess up.. just sayin @Telstra
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Hunter Valley Coal Train- Free the Kids -Toot Toot
(@CoaltrainHunter) reported
@brucerguthrie @Telstra_news I had a similar nightmare that went on for months. Three Telstra shop visits in despair. Ifeel for you. Bruth. All I wanted was a landline AND NBN. Too bad.
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Anty456
(@Anty4561) reported
@ellymelly Telstra now identifies its network as “LetsVaxx” on mobile phones!
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Gargi Chakravorty
(@gargic15) reported
Telstra also added a Network and Product Engineering Lab in #Bengaluru.ICC in Hyderabad will act as a hub of specialized high-performance software engineering (HPSE) and will encompass a deep technology consumer software @DynamicCIO
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Ðaniel James
(@dulhunty) reported
@brucerguthrie @Telstra_news It was a happy day when I punted Telstra. The worst customer experience I've ever had. Aussie Broadband have been outstanding for me since. You can even talk to real people on the other end.
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Mr Music
(@RobertVoices) reported
@Telstra If you ******** cared about the Australian population you wouldn't have sent your entire customer service workforce to India. **** of here with your bullshit...
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Justin 🇬🇧🇦🇺🇺🇸
(@jusker73) reported
@Telstra Tried to return to Aust post was refused spoke to telstra on the phone was advised to return it to telstra store with case number. That exactly what we did and just got smirked at and told they wouldn’t take it back. It was a cancellation of service.
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Marc
(@QuantumFish777) reported
@charliepick @Telstra Hi Charlie. Can you please dm us so we don't look foolish in acknowledging there's a problem.