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Telstra

Telstra outages and service status in Logan City, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 17, 7:12 AM GMT+10.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 4 days ago
Brisbane Phone 9 days ago
Brisbane Phone 10 days ago
Brisbane Phone 25 days ago
Brisbane Phone 25 days ago
Brisbane Internet 29 days ago

Nearby cities with recent reports

Brisbane

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • m0un10_
    craig (@m0un10_) reported from Brisbane, Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • DekiZedd
    deki.eth (@DekiZedd) reported from Brisbane, Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • nicko_316
    Nick Ng (@nicko_316) reported from Brisbane, Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • nathbush
    Nathan Bush (@nathbush) reported from Brisbane, Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • ghowells67
    Gareth Howells (@ghowells67) reported from Brisbane, Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • cchiffers
    Craig Chiffers 📞 (@cchiffers) reported from Brisbane, Queensland

    Hey @Telstra - something is broken in the Brisbane CBD with mobile internet

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • shumpty77
    Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Yes you have let me down

  • Salvete02Mac
    Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • Chad50726588
    TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Rowey_brolga
    rowey_brolga (@Rowey_brolga) reported

    @stationmum101 I would have thought telstra had the good sense to keep their head down about this ,pot,kettle,black

  • rochfordalexAR
    RochfordAlexAR (@rochfordalexAR) reported

    @bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can

  • OzSeahawks
    OzSeahawksFan (@OzSeahawks) reported

    @Telstra absolute garbage, non-existent customer service (overseas idiots that dont understand english). Pathetic!!!

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @diss_presso @robb_j_m There was no free market competition before because of Telstra. The substandard part of the network is slowly being replaced as people sign up for the free fibre upgrade

  • grtdane
    Dane Trethowan (@grtdane) reported

    @OttavioMCMLXI I conversed with Telstra AI the other day to resolve an issue with my account and was pleasantly surprised.

  • BobDee12
    Bob Dee (@BobDee12) reported

    @AugusteReign @belinduhpyne @Ryandally08 Opportunity lost. This is a major problem with privatisation Federal Government owned and operated COR etc Oz was a mixed economy once which gave Oz a high standard of living L/NP wants taxpayers to pay for nuclear. Where are Oz true entrepreneurs? CBA, Telstra, CSL etc etc gone

  • WLMOS85
    Reverse Brain (@WLMOS85) reported

    @Telstra lost Signal 🙄😪🤔

  • Zenandy1962
    Andrew Cattermole (@Zenandy1962) reported

    @ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

  • 62DesertEagle
    Matai James Turner (@62DesertEagle) reported from Adelaide, South Australia

    Thank you telecommunications ombudsman and Telstra for the correct information and waving fees and bills being distributed by ANZ+ digital platforms I'll be ******* you off tomorrow **** Digital Platforms and ID