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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 24, 4:01 PM GMT+10.
  • 73% Internet (73%)
  • 27% Phone (27%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 3 days ago
Brisbane Phone 5 days ago
Brisbane Internet 13 days ago
Brisbane Internet 18 days ago
Brisbane Phone 18 days ago
Brisbane Internet 23 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • ellispeta
    Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland

    @Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    @Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.

  • BJOfficial
    belindajane (@BJOfficial) reported from Brisbane, Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • AmandaGHoffmann
    Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • Br1anCraddock
    Brian Craddock (@Br1anCraddock) reported from Brisbane, Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • Mafesto
    Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • nathbush
    Nathan Bush (@nathbush) reported from Brisbane, Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • jordanmillar
    Jordan Millar (@jordanmillar) reported from Brisbane, Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    @Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

  • julesmackerras
    Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

  • TheCyclonesSka
    Tony Walton (@TheCyclonesSka) reported

    @Telstra GREEDY ARSEHOLES!!! Isn't it funny how Telstra, that great Australian company, keeps ignoring me? If someone from lovely Telstra does reach out to me they won’t want to discuss my concerns in public. We want to help you, Tony. Please private DM us.

  • PeterPeterV20
    Peter 2.0 🐁🌸 (@PeterPeterV20) reported

    @cyberpunkdingo Yes, Telstra as you mentioned did a signed deal with Infosys. 600 jobs gone, all local IT contracting staff were retrenched. Then they use some onshore workers to run the service but the workers are mainly offshore. NAB also partnered with Accenture this failed miserably.

  • BassonBrain
    Brian Basson (@BassonBrain) reported

    🇦🇺 Australia: Telstra said over 200,000 of its mobile customers connect to @Starlink satellites each day! ...and over 2.7 million customers have connected at least once since launch A Telstra spokesperson said that customer uptake is "exciting", but the real-world impact is more important. "What stands out to us the most is not the numbers themselves, but what they represent," said the spokesperson. "A message home from a remote road, a quick check-in during a trip away, or peace of mind in places beyond the range of our mobile network."

  • michaeljames947
    Mike Hutchinson (@michaeljames947) reported

    Just been asked to complete an oxymoron. A Telstra customer satisfaction survey. Reminded me of a 1980s Telecom survey that found customers hated them, leads to a management recommendation to educate customers…(who they called “subscribers”)

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • bennyyy_boyyy
    Bennyboy1 (@bennyyy_boyyy) reported

    @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

  • joe_blogswa
    joe_blogswa Free Palestine (@joe_blogswa) reported

    @marie19705 @Telstra i ditched them went to Aldi they use the telstra network and the data rolles over

  • scarletthxxrin7
    스칼렛•해린 (@scarletthxxrin7) reported

    @Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? I’ll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.

  • troycarlon
    RANGER ROY (@troycarlon) reported

    Hey @Starlink. Moving my subscription to Telstra, an authorised Starlink reseller. Need urgent assistance to manually delink my KIT number as cannot do it through the Starlink site as subscription is only 3 days old. Can you help???