Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 86 outage signals in the last 24 hours around Logan City, including 86 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 8, 11:22 PM GMT+10.
- Phone (63%)
- Internet (19%)
- Total Blackout (12%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Telstra
Telstra is having issues since 11:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 6 hours ago |
|
Brisbane
|
Phone | 13 hours ago |
|
Brisbane
|
Internet | 14 hours ago |
|
Brisbane
|
Internet | 18 hours ago |
|
Brisbane
|
Phone | 19 hours ago |
|
Brisbane
|
Phone | 20 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Mire Madra (@MireMadra) reported from Brisbane, QueenslandRang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Matt Time (@Reggi05) reported from Brisbane, Queensland@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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beeso (@beeso) reported from Yatala, QueenslandAwesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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belindajane (@BJOfficial) reported from Brisbane, Queensland@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, QueenslandAaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Ben Preece (@Ben_Preece) reported from Brisbane, QueenslandIf #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David May (@mayd) reported@Telstra Voice calls still not working.
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TRUMP4547 (@fakenewsspotte2) reported@Telstra It’s always men that have to come in a fix the problem.
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Mark Robinson (@mrobinson73) reportedWhere's the mystery sideline footage the bunker has Ch.9?? let me guess, the Telstra outage means it's not available. #Stateoforigin
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SoulzPlatinumzRage (@AABSoulz) reported@glenn0030651 @rigerby @Ausbobsmit She's the ******* communications minister, ********. Should have had a statement laying out EXACTY what the situation is, and have government tech oversight experts assisting. Telstra is subsidised by the government, idiot. It's basically a govenment entity. So shut ******** up!
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👠 ☔ 👌🇦🇺 🏳️🌈Golden Girl (@Terri_1987a) reported@Westgat06583980 It has something to do with VicTrack as they use the Telstra network to radio trains
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TRUMP4547 (@fakenewsspotte2) reported@Telstra It’s always men that have to come in and fix the problem.
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Dale Janssen (@DaleJansse77267) reported@timritchie Ah, @timritchie it was Keating who de-regulated the telecoms market, introducing competition and effectively paving the way to sell Telstra. In 2002, Keating publicly stated his support for the sale of Telstra. It was always his intent.
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Jane Taylor (@JaneTaylore) reported@mackaysuzie And Anika Wells? Where is she when Telstra goes down? Nowhere
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freedom86 (@controlreversal) reported@belinduhpyne @SenSHenderson Trending.... Labor memorandum to their paid shills; Criticise Henderson for confirming that Telstra emergency backup was failing versus their minister bludging overseas during the crisis.
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Campbell Manderson (@CampbellMander1) reported@TigerAncient @toni_symonds Then why not ring Telstra and ask them what ******** was going on? That's what a grown up would do.