Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Logan City, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 11, 8:01 AM GMT+10.
- Phone (64%)
- Internet (18%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 1 hour ago |
|
Brisbane
|
Phone | 20 hours ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Richard (@RichardWKerr) reported from Brisbane, QueenslandNo internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Matt Time (@Reggi05) reported from Brisbane, Queensland@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Doug Munford (@doug_munford) reported from Brisbane, Queensland@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Nick Ng (@nicko_316) reported from Brisbane, QueenslandSeriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Ben Roache (@benroachie) reported from Brisbane, QueenslandOh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Mire Madra (@MireMadra) reported from Brisbane, QueenslandRang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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michael scully (@scully65) reported from Brisbane, Queensland@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Mire Madra (@MireMadra) reported from Brisbane, QueenslandA fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Gareth Howells (@ghowells67) reported from Brisbane, QueenslandHey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, QueenslandTelstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Ash ☁️ (@ashkbne) reported from Brisbane, QueenslandProtip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@MoistenedTart Telstra reception is ****.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported@eddit0r @OperationalInc1 Hey wait, if I live in an estate/apartment building that has non-NBN fibre and Telstra don't sell services on it, and I call them to order my USO-guaranteed home phone service and they say no, can I sue them?
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Ron Saunders (@wierdwolf99) reported@JimThom90458694 Barnaby Joyce stated the Chinese ballistic rocket launch had an effect on the telstra outage. Really? I am a Principal Technical Officer, ex telstra I am 199% certain the two events have NO CONNECTION. Barnab Jaoyce, recruit another mass nurderer to guide you about electronics
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Keith Sutherland OAM (@KeithSutho_OAM) reportedJust another @LiberaAus MP who thinks they can use the terrible Telstra outage as a point scoring issue because leader Angus Taylor will support them 👎🤬😈 #auspol
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🇦🇺 KatyC (@colla_katy) reported@PaulBongiorno Massive Telstra outage, CEO Vicki Brady overseas holidaying. Is it a coincidence 12mths ago (July 2025); Qantas experienced massive cyberattack & CEO Vanessa Hudson was also holidaying overseas.
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Jonathan Wilson (@jfwfreo) reported@DancingDanB If the reports that Telstra insisted on exclusivity and there was no ability to have a backup with a different carrier are true, blaming the Victorian government or any entity involved in operating the network is wrong.
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mike (@mikeshome2000) reportedAt least Telstra has done Australia proud by cutting you and ya wife off air Thank **** for that
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Havee S Chu Chu (@HaveeSnowball) reportedWhy are people getting upset with the Telstra CEO? From the government's own stupid laws, she can't be contacted outside of her work hours. Telstra would be sued for harassment under the 'Right to Connect' laws.
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Daz (@Battysgambit) reported@JacintaAllanMP For less than $2 billion you could build your own network and manage your own risk rather than outsourcing it to Australian Rail Track Corporation (ie Federal Gov) who contracted Telstra in 2015 to deliver communications…. 11 Years ago! Clearly a failure of Governance.
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at946 (@at9468) reported@SenatorSeanBell Electricity should never have been privatised like Telstra .They have to make a profit not to provide a service .
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$100,000 crab (@punishedmonet) reported@Butterlegs_ Ye that’s why I got it tbh, thinking if I ever do my regional trips I’ll cop a basic Telstra just in case and 5 years later well lol. That said I think they’ve expanded their network bc I was down in new norcia and a few other ruralish places and my cover never dropped so perhaps