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Telstra Outage Report in Logan City, Logan, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Wi-fi 2 days ago
Brisbane Internet 3 days ago
Brisbane Total Blackout 3 days ago
Brisbane E-mail 4 days ago
Brisbane Internet 5 days ago
Brisbane Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • kevdee4
    Kevin Rankin (@kevdee4) reported from Brisbane, Queensland

    @Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.

  • kevdee4
    Kevin Rankin (@kevdee4) reported from Brisbane, Queensland

    @Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.

  • RobbieShenton
    Robbie Shenton (@RobbieShenton) reported from Brisbane, Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.

  • joncheah
    Jonathan Cheah (@joncheah) reported from Brisbane, Queensland

    @Telstra cannot even resolve a port in issue ! Your staff have been very unhelpful

  • RudigerLandmann
    Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, Queensland

    @Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.

  • leesawatego
    Leesa Watego (@leesawatego) reported from Brisbane, Queensland

    Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.

  • DrBradRobinson
    Dr Brad Robinson (@DrBradRobinson) reported from Brisbane, Queensland

    @Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.

  • camo1977
    Cam Stewart (@camo1977) reported from Brisbane, Queensland

    @FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all

  • choppa901503
    BRIAN STEVENSON (@choppa901503) reported from Brisbane, Queensland

    @Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕

  • francisd62
    F Oblomov Chalmers (@francisd62) reported from Brisbane, Queensland

    @telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.

  • lachgriffiths
    Lachie (@lachgriffiths) reported from Brisbane, Queensland

    @Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..

  • RosehrMarketing
    🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, Queensland

    @Telstra Yes there is an outage at your address ... Services should be restored: Within 6 hoursLast updated 1:24pm ..... that is quite a long time...

  • RudigerLandmann
    Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, Queensland

    @Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)

  • smadge1
    Stephen Reeves 🔫 (@smadge1) reported from Brisbane, Queensland

    @Telstra Ok, the consultant I talked to couldn’t help me...

  • lachgriffiths
    Lachie (@lachgriffiths) reported from Brisbane, Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • gassy_68
    David Gascoigne (@gassy_68) reported from Brisbane, Queensland

    @Telstra Still not working!!

  • RosehrMarketing
    🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported from Brisbane, Queensland

    @Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127

  • GreeneDermot67
    Dermot G (@GreeneDermot67) reported from Brisbane, Queensland

    @SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.

  • MCooperAus
    Michael Cooper (@MCooperAus) reported from Brisbane, Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • Timothyjgraham
    Tim Graham (@Timothyjgraham) reported from Brisbane, Queensland

    @Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • emmalilly0_o
    Pineapples&Shit (@emmalilly0_o) reported

    No internet, **** @Telstra

  • alfalfasocial
    Stacey Murray (@alfalfasocial) reported

    C'mon @Telstra @Telstra_news @telstra. Your automated services tells us there's no issue? We can't make or receive calls. I call that an issue for 2 x home based businesses. A meaningful response would be good.

  • dextersgoons
    dextersgoons (@dextersgoons) reported

    @Telstra why are you guys download speed down, it’s never been a problem until now

  • etoxin
    Adam (@etoxin) reported

    @telstra I've had 3 cancelled NBN appointments and it's near impossible to talk to someone to figure out why these appointments keep getting cancelled. I'm not getting the internet service I'm paying for. Give me a reason to stay with Telstra.

  • Larrymclarry71
    Larry (@Larrymclarry71) reported

    @Telstra @FortressMelb @sclomency So it turns out after wasting 2hrs of my time Telstra have just told me that the “upgraded” plan that they sold to me as more data that they know I’ll never use was really just an upgrade to the cost, as the simple plan I was on “is no longer available”.

  • KathrynHeyman
    Kathryn Heyman (@KathrynHeyman) reported

    This morning I complained that the $2000 I paid @Telstra for the highest level internet service provision feels remarkably similar to being scammed by dodgy stripper guy. My kid noted, 'No, totally different. Stripper guy isn't a monopoly.'

  • VacuousNess
    💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported

    Great. Now I have to go and waste my limited work time in @Telstra - again! Wtf is wrong with your stupid 4G this time 😡🤬

  • GrayK27117859
    GrayK (@GrayK27117859) reported

    @PeytonSinsx @Telstra That’s so terrible. @Telstra just don’t seem to care 👎🏼 Been having the same experience for the last week or so

  • DarrenKilminst1
    Darren from Newy (@DarrenKilminst1) reported

    @johnb78 True but our 2nd rate NBN will continue to incur large costs due to the poor state of the copper network. A network Telstra happily sold for a motza.

  • Larrymclarry71
    Larry (@Larrymclarry71) reported

    @Telstra @FortressMelb @sclomency So Telstra automatically put me on a more expensive Mobile plan then send me an invoice. I call the number to change it back but I’m directed to download an app and then Telstra hangs up. Automated customer service at it’s very worst.