Telstra Outage Report in Logan City, Logan, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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beeso
(@beeso) reported
from
Yatala, State of Queensland
Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Annie SewerRat Brownie
(@AnnieBrownie4) reported
Can anyone tell me Y I have been communicating with @Telstra relentlessly since Sept 2021 when I advised them 4 different ways including snail mail that I no longer have the address they KEEP ON sending me a service charge for.
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Aruchama (AL88MZ)
(@AL88MZ) reported
Issues with my prepaid recharge still unresolved. Come on Telstra... I'm pretty disappointed after going back & forth with your online tech support till 2AM in the morning!
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Norman
(@_normstra) reported
@Telstra Also concerned that I have been able to sign into My Telstra account with both my old and new password, had to set up my profile again for the same account already in use and presented with multiple errors. Something seems to be seriously wrong with your web services.
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Annie SewerRat Brownie
(@AnnieBrownie4) reported
@Telstra exchanged all my ID details with your online Help Chat & have screenshots of you acknowledging receipt.
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Michael Richards
(@MichaelYPmnm) reported
@Telstra We have had no internet service in Stansbury SA since the 25th of March. No information from Telstra when our service will resume. No offer from Testra of offsetting our additional mobile data use. Do you think this is acceptable?
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Allison Everson
(@allykat2609) reported
@Apple when will you have stock of Mini Ipad 6 for Auatralia? @Telstra cannot give me an eta for my order. Im wondering if I should cancel order
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Tony Windsor
(@TonyHWindsor) reported
@markrodda @Barnaby_Joyce @Telstra The price of Joyce’s vote in the Senate at that time was that PM Howard would give a written legislative commitment that country people would receive”equity of access to phone services in both price and service”..letter never sighted promise never kept ...Telstra sold.
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C. Aleph
(@whisperfist) reported
So, after 90minutes @Telstra confirm their service has been down since before my first contact. The hoops I have jumped through since then seem rather pointless.
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andy riley
(@blimeyoriley7) reported
Once again @Optus manage to raise the bar in appalling service. Constant poor advice & incorrect guidance resulting in no service for a week. Your service agents show no interest in trying to fix the situation. Time to start looking at other options - @Telstra or @VodafoneAU ?
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Camellia
(@Camelli79450301) reported
@Caz33309984 @DanielAndrewsMP I'm with Telstra. They have known about the problems with congestion for 2 years and have done nothing.