Telstra Outage Report in Logan City, Logan, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Gilberton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!
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Robin Price
(@robinaprice) reported
from
Brisbane, State of Queensland
@ahontwi @Telstra I know. There’s no excuse for the ludicrously bad internet service we have to put up with here.
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@Telstra My 92 yr Dad had a dead landline yesterday. Telstra made an appt 1000hrs-1400 hrs today to fix it. Said there was no outage. He sat there for all that time but no-one came because app at 11am it was an outage .NO-ONE WENT TO TELL HIM ..HE STILL DIDN'T KNOW AT 5PM !!!1/2
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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JESSE
(@FKinq__) reported
from
Brisbane, State of Queensland
Are you good @Telstra theres no chance you put me on hold and hang up again
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Kelly Higgins-Devine
(@kellyhd) reported
from
Brisbane, State of Queensland
@Telstra Thanks. Your techs are back and trying to work out what the problem is.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Gordon
(@TGRicho) reported
@kayosports_help I have been unable to access Kayo (via Telstra TV) since 10 Dec, yet I have an account and can access on Mobile. I cannot get any support or action.... very frustrating. Please help. Thank you
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Scoots
(@Scoots081) reported
@Telstra have one of the worst mobile service networks in Australia. I'm sure of it. Unless you live in a major city they couldn't give 2 ***** about your service.... Thanks for providing a sub-par network again in 2021. At least your usless network is consistent
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Jy samon
(@Jysamon) reported
And before @Telstra you say anything else, I have been told there is no issue in my area, apparently you don’t have issues anywhere area code 3073 all my connections are wired except my phone. Seriously get your **** together or I’ll be changing to a company FFS!!!!
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Steve - GTS GM Via Patreon #TeamGrim
(@ABlissedSecret) reported
So....a @Telstra technician was supposed to show up and fix the internet on the 7th but guess what? Nope they no showed and if I ask Telstra all they'll say is give me the same random bs and ask me to call the robot so it hangs up on me. I swear Telstra is so damn money hungry!
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Liam Palmer
(@LiamPal88777678) reported
@Telstra internet connection is showing upwards of 50mbps as expected however sites such as google take an obsurd time to respond as well as the fact that i am unable to play games on my computer due to such high ping, bandwidth seems to be horrible - Athelstone, South Australia
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Gav Hastings
(@GavHastings1967) reported
@Telstra I received a text 07/01/21 saying my smart modem has switched to mobile network as my service has been impacted by an outage and it is due to be restored 03:01 09/01/21. Any news for the Eagleby 4207 area as it is still on mobile network? Thanks Gav
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justcarlae
(@justcarlae) reported
@Telstra help why is my iPhone 12 Pro Max always on 3G? Shouldn’t I be on 5G?
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Mary O'Malley
(@MahliOM) reported
@Telstra @telstra. Calls ok but we’ve had two day outages recently. Data is the issue now. Can’t open COVID QR codes, do online banking or functional business requiring net. Health and safety issue.
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aza
(@awrongdoors) reported
@Telstra Eventually escalated to tech and @NBN_Australia. Outage was acknowledged by your teams, albeit 3 hours later... Down for about 5 hours. More works in the area are apparently scheduled, hopefully they're communicated... All g for now 🤞🏽
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Mary O'Malley
(@MahliOM) reported
@Telstra It’s a system capacity issue not an outage. Glad the bushfire wasn’t this year or the CFA would have no hope of communicating or tracking the fire. It’s never been this bad in tourist season. Appreciate an exploration .