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Telstra outages and service status in Logan City, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 26, 1:25 PM GMT+10.
  • 50% Internet (50%)
  • 25% Phone (25%)
  • 13% Wi-fi (13%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Telstra

Telstra is having issues since 04:00 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 3 days ago
Brisbane Phone 3 days ago
Brisbane Internet 7 days ago
Brisbane Internet 7 days ago
Brisbane Internet 7 days ago
Brisbane Wi-fi 12 days ago

Nearby cities with recent reports

Brisbane

4 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • katea76
    • Kate • (@katea76) reported from Brisbane, Queensland

    Qantas, Telstra and the CBA should never have been sold off.

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • darkphoenix_68
    Peter Jones (@darkphoenix_68) reported from Brisbane, Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • Maintenonmadame
    Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • DBourkeBFS
    David Bourke (@DBourkeBFS) reported from Brisbane, Queensland

    Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • mikegoldmanlive
    Mike Goldman (@mikegoldmanlive) reported from Brisbane, Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @MoistenedTart Telstra reception is ****.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • julesmackerras
    Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • littleredwrites
    Melanie (@littleredwrites) reported from Brisbane, Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

  • m0un10_
    craig (@m0un10_) reported from Brisbane, Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • iambenslater
    iambenslater (@iambenslater) reported from Brisbane, Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • Mafesto
    Marky G 🇦🇺 #ColliderBNE #Fashion360 #StartupFund (@Mafesto) reported from Brisbane, Queensland

    @ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

  • Aust2022
    Steve (@Aust2022) reported

    Why is phone reception so poor at @TheAdelaideOval can be a MCG with 80000 or Marvel with 50000 and have phone reception yet Adelaide Oval with 30 to 40k reception is ****. Every since Telstra stopped sponsorship of the plaza.

  • BhagsNStonks
    BhagsNStonks (@BhagsNStonks) reported

    @disco___cat You can use boost mobile which is Telstra though a little cheaper. I'm with Vodafone now and yes you do notice the service drop compared to Telstra

  • CJHarvey56
    Charles Harvey (@CJHarvey56) reported

    What else has been privatised for far greater cost and far lower service outcomes? The CES first and foremost, use of consultants instead of Public Service, Telstra, Australia Post, Aged Care, Hospitals, all of them where public service should be just that.

  • Miss__84
    miss_84 (@Miss__84) reported

    Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

  • 184WB
    Boothy (@184WB) reported

    @walsh_mindy Telstra is abysmal, phone service quality and reliability, customer service, and charges.

  • jagjetfly
    jagjetfly 🐎🐎 (@jagjetfly) reported

    @Mr_Fanta_Pants @Telstra Why did she switch? Aren’t Southern under Telstra, the problems would be the same. With all the issues I had with them at work and home I dumped them 34 years ago. They still think they’re a monopoly.

  • annabell_JG
    yeah yeah its anne (@annabell_JG) reported

    @Telstra why does overtime telstra app updates on my mobile suddenly I have to change all my login details passkey etc. This is very frustrating @telstra

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • MelGivson2
    homiesexual (@MelGivson2) reported

    @IceStationSpmda Damn it, reinstalling far cry 3 to find all the telstra payphones on the island