Telstra

Telstra Outage Report in Logan City, Logan, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Logan City, Logan, State of Queensland 09/18/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

  • _tomthorpe_ Tom (@_tomthorpe_) reported from Brisbane, State of Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra Still slow

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • IanRobert_60 IanRob (@IanRobert_60) reported from Brisbane, State of Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • Dudebank 🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, State of Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • tajpmahal TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, State of Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • Maintenonmadame Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, State of Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • shawol83 Kyuhyun's Wife (@shawol83) reported from Sydney, State of New South Wales

    I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • too_good1 Kim B (@too_good1) reported from Wodonga, State of Victoria

    @Telstra Still intermittent hopefully what ever the problem is it’ll be fixed by tomorrow.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.

  • TealJesus_ Teal (@TealJesus_) reported from Brisbane, State of Queensland

    this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!