Telstra outages and service status in Logan City, Queensland
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 5, 10:21 AM GMT+10.
- Phone (63%)
- Internet (19%)
- Total Blackout (11%)
- E-mail (4%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 6 hours ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Total Blackout | 4 days ago |
|
Brisbane
|
Wi-fi | 7 days ago |
|
Brisbane
|
Phone | 7 days ago |
|
Brisbane
|
Internet | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Justin King (@zerohash) reported from Brisbane, QueenslandNote: can’t work from home when internet is down @Telstra
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TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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beeso (@beeso) reported from Yatala, QueenslandAwesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Stuart Robinson (@TheVinsomniac) reported from Brisbane, QueenslandCaller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Ben Roache (@benroachie) reported from Brisbane, QueenslandToday’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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Doug Munford (@doug_munford) reported from Brisbane, Queensland@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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deki.eth (@DekiZedd) reported from Brisbane, Queensland@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Gareth Howells (@ghowells67) reported from Brisbane, Queensland@Telstra Problem taken care of promptly by Brandon. Thanks
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Mire Madra (@MireMadra) reported from Brisbane, Queensland@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Paul Travers (@paultravers007) reported from Brisbane, Queensland@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Tom (@_tomthorpe_) reported from Brisbane, Queensland@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Jordan Millar (@jordanmillar) reported from Brisbane, QueenslandA challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Jase Clamp (@jaseclamp) reported from Brisbane, Queensland@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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IanRob (@IanRobert_60) reported from Brisbane, Queensland@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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I Love Grapefruit (@AnJam1980) reported@RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL
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Brettme (@Brettski_aus) reported@KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.
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Matthew Perrin (@MbPerrin) reported@teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?
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Husky (@huskyaustralia) reportedIs Telstra down again ?!?
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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ZettaWire (@ZettaWires) reportedTelstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra were unwilling to structurally separate to allow the infrastructure side of the business build the new network. Telecom had plans to do fibre upgrades but got shelved when they became privatised.
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Mark A (@MarkA5859) reportedI really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.
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Rust (@rusinc_) reported@Mr_Fanta_Pants I’ll wait for my kogan sim to run out and switch to a provider with the Telstra network
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Brent Hodgson (@BrentHodgson) reported@geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".