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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 4 outage signals in the last 24 hours around Logan City, including 4 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Apr 10, 2:10 PM GMT+10.
  • 44% Internet (44%)
  • 24% E-mail (24%)
  • 15% Phone (15%)
  • 12% Wi-fi (12%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Wi-fi 2 hours ago
Brisbane Phone 5 hours ago
Brisbane Phone 7 hours ago
Brisbane Internet 9 hours ago
Brisbane Internet 2 days ago
Brisbane Phone 3 days ago

Nearby cities with recent reports

Brisbane

10 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    @Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

  • nicko_316
    Nick Ng (@nicko_316) reported from Brisbane, Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • katea76
    • Kate • (@katea76) reported from Brisbane, Queensland

    Qantas, Telstra and the CBA should never have been sold off.

  • _tomthorpe_
    Tom (@_tomthorpe_) reported from Brisbane, Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • pauly_au
    PaulyAU (@pauly_au) reported from Brisbane, Queensland

    @Telstra is there a 4G outage in Brisbane right now?

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • DougAtLast
    Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

  • TheVinsomniac
    Stuart Robinson (@TheVinsomniac) reported from Brisbane, Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • keiranmcwhagma1
    Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • craigcook3
    Craig Cook (@craigcook3) reported

    @Telstra Yep, I’m using an iPhone 8. My wife has the same issue with an iPhone 12..The bus travels along Duthy Street from Cross Rd to George Street to the junction at Greenhill Road. No where near Anzac HwyReception is fine after we cross into Hutt Street. First noticed a week ago.

  • lefthandwave
    Paul (@lefthandwave) reported

    @markbouris Every member has never had any real small business experience zero ! Well educated , sat on Boards of Telstra ! Accounting firms government contracts! No wonder

  • CatZebraDog
    CatZebraDog (@CatZebraDog) reported

    @Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.

  • ay_vee2
    AyVee2 (@ay_vee2) reported

    Nearly got taken in by one such. Very sophisticated. Same guy working in a Telstra Customer Service Centre in India that had 5 months earlier actually assisted with reinstating my account. I was not alone and Telstra brought its call centres back to Australia after that.

  • DFactualists
    Aussie Diana S 🇦🇺 (@DFactualists) reported

    Bloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.

  • ValeryeSnep
    ⚡︎♖♤ V A L E R Y E - G R A V E S ♤♖⚡︎ (@ValeryeSnep) reported

    After being a loyal customer to Telstra for as long as I can remember, starting with prepaid credit to a Bring Your Own Device simcard plan, I've swapped to Belong mobile. I'm not accepting a ten dollar increase to my phone bill with no additional exrltras. **** you Telsta.

  • Freo_Dale
    Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported

    Hey @Telstra, just got an email advising me of new prices for something I hardly ever use but need it anyways. You give me nothing aside from the Telstra service, so why the new charges? How do you justify it? Looks like I might need to find a new provider.

  • kongzlla
    SW kongzlla (@kongzlla) reported

    What ******** do you mean, an astronaut has better WiFi than Telstra

  • ayyyitspete
    LifeWithBeard™ (@ayyyitspete) reported

    @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

  • BassonBrain
    Brian Basson (@BassonBrain) reported

    🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.