Telstra outages and service status in Logan City, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 17, 7:12 AM GMT+10.
- Internet (50%)
- Phone (50%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 4 days ago |
|
Brisbane
|
Phone | 8 days ago |
|
Brisbane
|
Phone | 10 days ago |
|
Brisbane
|
Phone | 24 days ago |
|
Brisbane
|
Phone | 25 days ago |
|
Brisbane
|
Internet | 28 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Ben Preece (@Ben_Preece) reported from Brisbane, QueenslandIf #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Jordan Millar (@jordanmillar) reported from Brisbane, QueenslandA challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Gareth Howells (@ghowells67) reported from Brisbane, Queensland@Telstra Problem taken care of promptly by Brandon. Thanks
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Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, Queensland@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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koru-cottage.com (@KoruCottage) reported from Brisbane, QueenslandJust to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?
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Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Craig Chiffers 📞 (@cchiffers) reported from Brisbane, QueenslandHey @Telstra - something is broken in the Brisbane CBD with mobile internet
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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belindajane (@BJOfficial) reported from Brisbane, Queensland@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Stuart Robinson (@TheVinsomniac) reported from Brisbane, QueenslandCaller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Justin King (@zerohash) reported from Brisbane, QueenslandNote: can’t work from home when internet is down @Telstra
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beeso (@beeso) reported from Yatala, QueenslandAwesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Jase Clamp (@jaseclamp) reported from Brisbane, Queensland@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Will G (@willgotsis) reported@Gatty54 Worst part was, we called Telstra the next day to say it was fraudulent as payment pending, long story they said we’ll stop it, no they didn’t, 3 days later payment cleared. Others were good and cancelled. In the end we got all our money back, but what a pain in the arse.
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Daniel Borrowman (@DanielBorrowman) reported@Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, “oh this is normal now…” I’m sorry to say Telstra but you’ve been infiltrated. Perhaps you should investigate the current and all past complaints and you’ll likely find some interesting information in the touch logs. 129472997 128259673 117509219
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Liza Geddes (@GeddesLiza) reported@robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****
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King Neptune73 (@bartoni73) reported@Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡
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James Fowles (@fowles_james) reported@Eckfarming @stationmum101 Telstra and its staff wouldn’t know a customer if they fell over one…..
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⚡🏳️⚧️⛓️Θ Aunty ⚢ Vic Δ⛓️🇦🇺⚡️ (@Vic_Maidenless) reported@Dycbf1 The redeeming thing about them being on the telstra network and and being cheap
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Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reportedI had established with Telstra complaints issue is with RINGER at exchange (e.g. other party hears ringing, but my end doesn't ring). INC42292959, complaint 131187000, so ******* tests my line at box, doesn't come in, DOESN'T KNOW PROBLEM, leaves card. INCOMPETENCE ALL ROUND! FFS
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SNOOPREY (@SNOOPREY77) reported@Telstra Again I was having the issues through the week of completely losing internet for short periods . My question at the time was why as I checked and there were no outages . Yes it’s seems better today but I’m not asking about today
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Lizzy (@LizzyZeel) reported@AlanBixter Ahh yes, the joys of having every Telstra support person go through the same failed script (re-start modem, check cables, blah, blah...) & then sending a new modem - which still doesn't fix the problem 😡. I have quite the collection now.
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Cdbrown (@BrowntownBrew) reported@RichardTheLegit @robb_j_m Leaptel. All the big RSPs are terrible because they know they get customers just because of the name. Leaptel typically outperforms Telstra even during peak periods.