1. Home
  2. Companies
  3. Telstra
  4. Logan City
Telstra

Telstra outages and service status in Logan City, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 12, 3:10 PM GMT+10.
  • 44% Internet (44%)
  • 44% Phone (44%)
  • 11% Wi-fi (11%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 2 days ago
Brisbane Phone 4 days ago
Brisbane Phone 19 days ago
Brisbane Phone 19 days ago
Brisbane Internet 22 days ago
Brisbane Internet 23 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • nickdowse
    Nick Dowse (@nickdowse) reported from Brisbane, Queensland

    @peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

  • nathbush
    Nathan Bush (@nathbush) reported from Brisbane, Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

  • viller
    Stephen Viller (@viller) reported from Brisbane, Queensland

    @Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • jordanmillar
    Jordan Millar (@jordanmillar) reported from Brisbane, Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • beeso
    beeso (@beeso) reported from Yatala, Queensland

    Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

  • shumpty77
    Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Yes you have let me down

  • mikegoldmanlive
    Mike Goldman (@mikegoldmanlive) reported from Brisbane, Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • AmandaGHoffmann
    Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • singaporedavid1
    David (@singaporedavid1) reported from Brisbane, Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • jaseclamp
    Jase Clamp (@jaseclamp) reported from Brisbane, Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • Mellyjh
    Melanie Hawkins-King (@Mellyjh) reported from Brisbane, Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • KoruCottage
    koru-cottage.com (@KoruCottage) reported from Brisbane, Queensland

    Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

  • Dudebank
    🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @diss_presso @robb_j_m There was no free market competition before because of Telstra. The substandard part of the network is slowly being replaced as people sign up for the free fibre upgrade

  • DanielBorrowman
    Daniel Borrowman (@DanielBorrowman) reported

    @Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, “oh this is normal now…” I’m sorry to say Telstra but you’ve been infiltrated. Perhaps you should investigate the current and all past complaints and you’ll likely find some interesting information in the touch logs. 129472997 128259673 117509219

  • DawnCompliance
    Dawn Compliance (@DawnCompliance) reported

    Telstra shares are weird cos a while back I noticed how they sold their towers, restructured fixed network into a separate asset company gradually exited legacy copper So became the ****** middleman with outrageous customer service they should rename themselves “******* Telstra”

  • whateveryeahnah
    Icanhaveaopinion (@whateveryeahnah) reported

    @Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest

  • awthorpe
    Andrew Thorpe (@awthorpe) reported

    @Telstra It isn’t unplanned outages there is a lack of capacity in the Telstra network in that part of the cbd. It has been bad for ages like dial up speeds but is getting worse to the point of unusable. How do you let the network engineers know that they need to review and do something

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

  • MynoteTa
    thomas armstrong (@MynoteTa) reported

    @toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!

  • GeddesLiza
    Liza Geddes (@GeddesLiza) reported

    @robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****

  • dickster1907
    Richard (@dickster1907) reported

    @AussieVal10 Because of the Howard Government we no longer receive dividends from previously owned Government entities like the Commonwealth Bank and Telstra because they sold them. Good move Johnny you ******* economic vandal. Oh and BTW they sold off our gold reserves for **** all as well.

  • galumay
    Ricky🏄🏼‍♂️🦋 (@galumay) reported

    @Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.