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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Aug 5, 6:41 PM GMT+10.
  • 59% Phone (59%)
  • 22% Internet (22%)
  • 12% Total Blackout (12%)
  • 4% E-mail (4%)
  • 3% Wi-fi (3%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.

CityProblem TypeReport Time
Brisbane Internet 2 days ago
Brisbane Phone 2 days ago
Brisbane Phone 4 days ago
Brisbane Total Blackout 6 days ago
Brisbane Wi-fi 8 days ago
Brisbane Phone 9 days ago

Nearby cities with recent reports

Brisbane

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • nickdowse
    Nick Dowse (@nickdowse) reported from Brisbane, Queensland

    @peterw @Telstra Was the DM helpful? Facing similar issue with T in west end

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • jaseclamp
    Jase Clamp (@jaseclamp) reported from Brisbane, Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • m0un10_
    craig (@m0un10_) reported from Brisbane, Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • Hanna_Unwin
    Hanna Elizabeth (@Hanna_Unwin) reported from Brisbane, Queensland

    @Telstra wtf is up with the connection in morayfield lately it’s gone to ****?

  • G_D_Ison_Writer
    Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • MrBlairHughes
    Blair Hughes (@MrBlairHughes) reported from Brisbane, Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • TUPPERWAVEMUSIC
    Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • darkphoenix_68
    Peter Jones (@darkphoenix_68) reported from Brisbane, Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • jordanmillar
    Jordan Millar (@jordanmillar) reported from Brisbane, Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • ghowells67
    Gareth Howells (@ghowells67) reported from Brisbane, Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • JustMeAndMilo
    MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrownSquirrel
    BrownSquirrel (@BrownSquirrel) reported

    Effing @telstra. just had half hr with agent. tried to redeem 2 gift cards. 1 went thru other didnt BUT they took points for both. Their fix? Wait 24 hours if 2nd confirmation doesnt show up get back in touch with them. Seriously? Should have gone straight thru like 1st one did

  • ladybugfunk
    Ladybugfunk (@ladybugfunk) reported

    So the government can spam all our phones but they can’t stop the curry muncher scammers from calling us under the pretence of - solar panels, batteries, Telstra tech support, ANZ Bank security executive - lol that last one was hilarious. given I knew head of security of a large corporation and nobody in head office would be calling customers. Ever. **** you very much Albo!

  • matt_barrie
    Matt Barrie (@matt_barrie) reported

    @breakfast_dogs bit like how telstra went down after fiji defence pact

  • robertveneziano
    🦋 robertveneziano.bsky.social (@robertveneziano) reported

    @Telstra What about RCS support on iOS?

  • MichaelG0061
    MichaelG (@MichaelG0061) reported

    @AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?

  • Dabatsau
    Paddy (@Dabatsau) reported

    @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

  • Kevin_NBL
    Kevin Trudeau 🏀 (@Kevin_NBL) reported

    @Telstra No, I don’t have the app. My Telstra service is via JB Hifi Mobile, so I don’t know if that makes a difference? Can I access it? But this email came directly from Telstra.

  • GaryJust67
    Gary Just (@GaryJust67) reported

    @RoadknightThe No my partner & I never got it either. We with Telstra…

  • KateMSce
    KateM (@KateMSce) reported

    Melbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.