Telstra

Telstra Outage Report in Logan City, Logan, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Logan City, Logan, State of Queensland 02/05/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneKe78142076 Wayne Kerr (@WayneKe78142076) reported

    @TelstraEnt “Telstra Purple” what a terrible name... what is it you do Telstra Purple?

  • magicmad11 Connor (@magicmad11) reported

    @acar321 My want for an Apple Watch has been further amplified by the discovery that the Australian model now supports Band 28, which wasn’t the case a few years ago. Band 28 is the backbone of the Telstra 4G network, so the 4G model would work just about anywhere, even after 3G is gone

  • Richmond_FC Richmond FC 🐯🏆 (@Richmond_FC) reported

    @mickythev Not through YouTube, only allowed through Telstra network Micky. AirPlay seems to be working through mobile page if you have that option available.

  • BaconSupanova Sir Brendan (@BaconSupanova) reported

    @xaverian_dgp Yikes! That's intense. I've decided to stay with Telstra as they have the stable network. Especially around the snowfields.

  • GravRed M.Redgrave (@GravRed) reported

    @toninicho They think it makes them the ideal citizen. The same people who think that Telstra/AMP/local car dealer/gas company owe them a better deal because "I've been a loyal customer for 25 years." You'd think that if you'd been around that long you'd know that it doesn't work like that.

  • simon_hardy Simon Hardy (@simon_hardy) reported

    In the space of 30 minutes, @Telstra 's pathetic customer service setup has taken what should have been an account renewal to what will be a cancellation by having their IVR rudely hang up twice and forcing a chat app that doesn't work on me. Why pay more for ****? Bravo Telstra.

  • ColsMako Colin Hempel (@ColsMako) reported

    @Telstra @andy_penn good morning Andy. Still no improvement in your customer service. 3 days in and Telstra no longer responding. Mkt share🤔

  • EdanCockerell eeds (@EdanCockerell) reported

    Your dodgy phone service isn't helping either @Telstra 🙄

  • psg_au Peter (@psg_au) reported

    @Telstra Not enough. Most of them also appear to be hacks on your network... how can some hack your network & spoof a non existent phone number?

  • AnnabelTheRose ✨Annabelle The Rose 🌹🏳️‍⚧️🏳️‍🌈 (@AnnabelTheRose) reported

    @BroHilderchump @Aussie_BB @Telstra What is this....”service”?