Telstra outages and service status in Logan City, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telstra generated 3 outage signals in the last 24 hours around Logan City, including 3 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 4, 3:26 PM GMT+10.
- Internet (55%)
- Phone (45%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Phone | 7 hours ago |
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Internet | 24 hours ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Stuart Robinson (@TheVinsomniac) reported from Brisbane, QueenslandCaller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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belindajane (@BJOfficial) reported from Brisbane, Queensland@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Tom (@_tomthorpe_) reported from Brisbane, Queensland@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Richard (@RichardWKerr) reported from Brisbane, QueenslandNo internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, QueenslandTelstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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deki.eth (@DekiZedd) reported from Brisbane, Queensland@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandBeen working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high
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Stephen Viller (@viller) reported from Brisbane, Queensland@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.
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michael scully (@scully65) reported from Brisbane, Queensland@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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David Bourke (@DBourkeBFS) reported from Brisbane, QueenslandCome on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Dez (@D0zzle) reported from Brisbane, QueenslandHey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ARTCvan 🍉 (@ARTCvan) reported@frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight
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D.J. Grey (@akintowarlock) reported@AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.
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Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reportedINCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line
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Luke hickey (@Lukehickey1i) reported@Telstra Your rewards and points website is down and won't load. Be better.
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“Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported@KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy
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🇦🇺Leoo 🗻 (@OCELeoo) reported@SamuelLalor22 @AFL @Telstra Changing the subject now are ya Exactly what I thought poor ****
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澳洲袋鼠 🇦🇺🦘 (@popgomouse) reported@BlairPring81213 @cjoye When Howard partially privatised Telstra, it retained the countrywide copper landline backbone, a network monopoly. All telcos and ISPs needed to connect to Telstra landline. Telstra usually took a long time to find the keys to exchanges when other telcos asked to connect. 3/8
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Andrew Thorpe (@awthorpe) reported@Telstra It isn’t unplanned outages there is a lack of capacity in the Telstra network in that part of the cbd. It has been bad for ages like dial up speeds but is getting worse to the point of unusable. How do you let the network engineers know that they need to review and do something
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InnerQuasar35 (@Pom_Bazooka) reported@laughingconser1 @jockie_c They sold more than just the retail arm of Telstra which is the problem; they were a monopoly unlike CBA and Qantas. They also sold gold reserves and our airports. Privatised public debt, and despite all this embarrassingly handed over a structural deficit. Incompetence.
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RedFive (@RedFiveynwa) reported@aussiExau @AFL @Telstra Who ******** are you even talking to