Telstra Outage Report in Logan City, Logan, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Nathan Bush
(@nathbush) reported
from
Brisbane, State of Queensland
@thewordsofshief @Telstra But can you still fix my phone?
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Hanna Elizabeth
(@Hanna_Unwin) reported
from
Brisbane, State of Queensland
@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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PaulyAU
(@pauly_au) reported
from
Brisbane, State of Queensland
@Telstra is there a 4G outage in Brisbane right now?
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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koru-cottage.com
(@KoruCottage) reported
from
Brisbane, State of Queensland
Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
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Nick Dowse
(@nickdowse) reported
from
Brisbane, State of Queensland
@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Loz.C
(@lorilozi) reported
@_ClaireConnelly I find usually tweeting them or Facebook posts on their page is the easiet. Or find someone who works at Telstra to help jump the queue
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Jaden Smith
(@brittab99) reported
The AFL app getting rid of free broadcasting with Telstra is the biggest scam I’ve ever witnessed. Just as I become a Telstra customer they get rid of it. Fuming. 😡
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ktcoop
(@ktcoop) reported
@Telstra any chance of a reply? I'm not using your message service ... I don't have 12 hours to chat and wait for replies! @Telstra outage reported INC13877496, 4g backup via smart modem is useless. Won't stream anything. #falseadvertising #4gbackup #fail
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Trav Charlton
(@TravCharlton) reported
@_ClaireConnelly @ing Telstra’s Twitter account can get a response, but the messaging function in the My Telstra app is better sometimes. Source: I work for the big T, and have had to go through these to deal with personal account issues.
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Hoarder of old game stuff.
(@PsychosisFuzz) reported
@Gunsinaustralia @KKeneally In Telstra it went like this: Gov owned- Skilled contractors. Benefits. Work done by the book. Slow red tape. Privatised- Overseas outsourced contractors, so that Telstra no longer pays super or benefits. Often not working to Australian standards, but cheaper. Faults often made.
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Bhagesh Chauhan
(@manudriving) reported
@Telstra do you think there will be time when you will stop overcharging your customers? Why you want to steal our hard earned money? What if same things start happening to you. One of the worst service provider. 😡😡😡
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Peter Hoskins
(@PeterH314) reported
@P1ford8 @Foxtel We have cable and recently that has been going offline when recording etc. yes in this day we expect better service from Telstra/ Foxtel.
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Claire Connelly
(@_ClaireConnelly) reported
@lorilozi This is my central problem with the Telstra model. You have to be online, on social, a blue tick, or connected somehow to get the bare minimum of support. It’s really bad.
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Brian
(@stevo_brian) reported
so after 16 hours (10 on Friday and 6 today) Telstra still cant provide any answers to a simple problem. They are more concerned with passing the buck than solving anything,, service is very poor and no one cares. #telstrasux #telstra
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Action Bailey
(@Fathairylazy) reported
@Telstra We have a HFC nbn connection. All 4 lights on the HFC router are green. Our Telstra modem has a blue light on the front (mobile data). I believe the issue is with the WAN port on the NBN HFC router. No matter what cables we try or Telstra modem (you've sent us 3 to shut us up)