Telstra outages and service status in Logan City, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 1 day ago |
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Brisbane
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Phone | 2 days ago |
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Brisbane
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Phone | 2 days ago |
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Brisbane
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Internet | 4 days ago |
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Brisbane
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Internet | 5 days ago |
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Brisbane
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6 days ago |
Community Discussion
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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beeso (@beeso) reported from Yatala, QueenslandAwesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Matt Time (@Reggi05) reported from Brisbane, Queensland@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Paul Travers (@paultravers007) reported from Brisbane, Queensland@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Justin King (@zerohash) reported from Brisbane, QueenslandNote: can’t work from home when internet is down @Telstra
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, QueenslandAaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Melanie (@littleredwrites) reported from Brisbane, Queensland@Telstra @NBN_Australia outage in 4304 QLD.
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Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Melanie Hawkins-King (@Mellyjh) reported from Brisbane, QueenslandSo annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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iambenslater (@iambenslater) reported from Brisbane, Queensland@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, QueenslandTELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Hayden Otto (@CryptoStratz) reported from Bundaberg, Queensland**** you @Telstra. Your customers pay you to access the internet freely, not to be told by you what content they can or cannot consume.
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Drew James. (@trainspotter67) reported from Melbourne, Victoria@Telstra There was no outage listed. I got on via mobile, but cant really use that for web pages.
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Aziz ^_^ (@Azizalamri16) reported from Sydney, New South Wales@Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.
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Ben Doyle (@bendoyle82) reported from Orange, New South Wales@Telstra It is both my wife and I’s mobile service... and we are in seperate locations at work. Definitely not device related reasons
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Farmering Dad (@DamienCWalker) reported from Windermere, TasmaniaThe business was a cash cow. Telstra would send tens of thousands of dollars every month, yrs after our rel’ship to the customer had faded to nothing. Most ppl would buy a phone and we’d never see them again but Telstra kept sending us 3% of the value of their monthly phone bill.
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g1nchy 🌏 (@G1NCHY) reported from Melbourne, Victoria@jendudley I had a @Telstra tech over yesterday, his boss joined him for a chat - 60m of chatting 15m of getting actual work done. 20m explaining it's not good job but he'll do it. Hope he made it to his next customer. It only took me 4 appointments and five weeks to get 10mbs
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Tweet Whisperer (@Ausshot3Dave) reported from Wundowie, Western Australia@TimeForChangeAU @Telstra Hope is all that’s left now! Reality is a downer when it comes to American style service. Nice words, shallow actions
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Alycia Hewer (@lalycia) reported from Melbourne, Victoria@kucrazyfan1 @SuperNetball @magpies_netball @SueGaudion @CathCoxy @ash_braz @aflwomens Awww excellent! Bummed I missed it, wish @Telstra and @SuperNetball would sort out the app glitches....I’ve never known it to crash so much 😭
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Aziz ^_^ (@Azizalamri16) reported from Sydney, New South Wales@Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....
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Gary collie (@royboygash) reported from Melbourne, Victoria@billshortenmp Well surprise surprise!! It’s pretty evident now coz Telstra are off -shoring core network design and telling Australian contractors to match Indian contract rates or lose the contract. Aussie jobs Aussie wages not Indian wages takes again libs- never trust a lib