Telstra Outage Report in Logan City, Logan, Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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20 hours ago | |
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Brisbane
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Internet | 2 days ago |
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Brisbane
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Internet | 3 days ago |
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Brisbane
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Internet | 3 days ago |
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Brisbane
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Internet | 4 days ago |
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Brisbane
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4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Stephen Humphreys (@shumpty77) reported from Brisbane, Queensland2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Rahul (@wildnez) reported from Brisbane, Queensland@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Jonty Hare (@jonty_hare) reported from Brisbane, Queensland@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Peter Jones (@darkphoenix_68) reported from Brisbane, QueenslandHey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew🇵🇬🇳🇿🇦🇺🐀🕳️💉💉 (@DArtagnan71) reported**** I hate dealing with @Telstra. Apparently "I assure you that the order will be complete within 24hrs. Kindly trust my words" isn't worth the toilet paper it as conceived on...5 days after the sim was delivered, it's still listed as pending. #WorstCustomerServiceEver
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Rob Scriva (@rovingrob) reportedOptus has a shocking network across regional SA. Currently forced myself to 3G so I could use my phone. Should have shifted away when @Aussie_BB moved their provider from Telstra to Optus. Is Aldi still using the Telstra network?
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Josh (@jpfpreston) reported@Telstra What an incredibly useless service. The 'text' I have from your voice to text service reads "I have just had communication from one of the nurses at (?) that a doctor"....
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Grassy 3.0 (@_grassy) reportedFinally through to them and gave @Telstra support my reference. Telstra: So have you been back to the store? Me: No I was instructed to call you with the reference number. Telstra: Please hold…
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Azza (@A77AZZA) reported@Telstra And I’ve said, what’s to investigate? I’m the account holder, I asked to have a service removed, remove it.
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Brooke Hodgman (@BrookeHodgman) reported@Ecoludologist There was an incident in the mid 00's IIRC where Hotmail got it's tubes clogged and emails were taking weeks to be delivered? I think Telstra had a similar incident around that time? Not sure what to search for to find news of the time about it now...
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Geoff Payne (@geoffrey_payne) reported@Gekko_au @Telstra @Telstra_news just uncaring phone technicians driving on the footpath/nature strip after heavy rain, how is an old bloke supposed to repair the damage so I can mow
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Gus Bruno (@gusbruno7) reportedSomeone tell me that @Telstra ad on repeat during the #NRLGF features a guy flipping the bird at (what I’d suspect to be) rival players and fans. In slow motion nonetheless. Brilliant.
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Wattlecosmos (@wattlecosmos) reported@GeoffreyHayes12 @Telstra It's expensive being poor
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Alistair Roberts (@ShadowRoberts) reported@Telstra How can I raise a support case around some concerning actions by store staff?