Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 4 outage signals in the last 24 hours around Logan City, including 4 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 4:35 PM GMT+10.
- Phone (65%)
- Internet (18%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 2 hours ago |
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Brisbane
|
Phone | 2 hours ago |
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Brisbane
|
Phone | 8 hours ago |
|
Brisbane
|
Phone | 19 hours ago |
|
Brisbane
|
Phone | 1 day ago |
|
Brisbane
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, QueenslandAaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Peter Jones (@darkphoenix_68) reported from Brisbane, QueenslandHey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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IanRob (@IanRobert_60) reported from Brisbane, Queensland@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Matt Time (@Reggi05) reported from Brisbane, Queensland@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Nick Dowse (@nickdowse) reported from Brisbane, Queensland@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Justin King (@zerohash) reported from Brisbane, QueenslandNote: can’t work from home when internet is down @Telstra
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@MoistenedTart Telstra reception is ****.
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Deni (@d_mcguiness08) reported from Brisbane, Queensland@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Jonty Hare (@jonty_hare) reported from Brisbane, Queensland@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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beeso (@beeso) reported from Yatala, QueenslandAwesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.
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Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Ben Roache (@benroachie) reported from Brisbane, QueenslandToday’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, Queensland@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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R M Mackenzie 🌏 (@RMMackenzie1) reportedSo PMG broken up and we end up with Telstra which is eventually sold and we get Triple 0 outages, privatisation works so well said no one but those who benefited.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@QBCCIntegrity remember when a small fire in a chatswood telstra building took out their whole SMS network? this outage shows us that telstra failed to learn and introduce any sort of redundancy to their critical systems. network is riddled with single point of failure issues.
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mastodon.au/@macropin (@macropin) reported@QBCCIntegrity @Telstra Sounds like a classic corporate fail relying on a single stratum 1 time source. The NTP time system was designed to work reliably with time sourced from unreliable sources!
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MassiveMinority (@GiantMinority) reported@QBCCIntegrity @Telstra They haven't given all of the details, but you can get a tier-1 time signal from GNSS, but also your own hosted atomic time source. From what I can understand, the failure was on their NTP distribution layer (stratum 1). So that opens up a range of failure options.
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Proud Aussie_1801 (@Janine_1801) reportedWe mustn't forget Triple Zero outage yesterday as well under Telstra. Calls went unanswered here in Victoria over 300 calls and people couldn't get through. Victoria has become a 3rd World State. Australia is becoming a third world country!
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Lord of the Dance (@trashyhonky) reportedThe US loses in the soccer then Australia is hit with a Telstra outage. Coincidence or all part of China's grand plan to install Pauline as our next Governor General? Find out in my new weekly podcast of Sean Says Stupid **** to Stupid People
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🇦🇺Libbey🇦🇺 (@Yebbil13) reported@Sandy_Beech1 @MLHuitt @theheraldsun Australian law criminalizes non-emergency 000 calls with penalties up to 3 years imprisonment, yet Henderson refuses to apologize, claiming no breach occurred; Telstra noted some failed emergency calls and urged against testing. She absolutely DID break the law.
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💫CeeGee (@Georg_ie_C) reported@RayJCapo79 @Telstra Correct … they have come out today saying they are still working on some issues. Very frustrating!
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Ancient Tiger (@TigerAncient) reported@TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.
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Volodymyr Pavlenko (@mindinpanic) reported@business one Telstra outage and entire regional rail networks go dark. that's a single point of failure nobody modeled properly