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Telstra

Telstra outages and service status in Logan City, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 17, 7:12 AM GMT+10.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Telstra

Telstra is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 3 days ago
Brisbane Phone 8 days ago
Brisbane Phone 9 days ago
Brisbane Phone 24 days ago
Brisbane Phone 24 days ago
Brisbane Internet 28 days ago

Nearby cities with recent reports

Brisbane

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • darkphoenix_68
    Peter Jones (@darkphoenix_68) reported from Brisbane, Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Yes you have let me down

  • d_mcguiness08
    Deni (@d_mcguiness08) reported from Brisbane, Queensland

    @Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having

  • jordanmillar
    Jordan Millar (@jordanmillar) reported from Brisbane, Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • beeso
    beeso (@beeso) reported from Yatala, Queensland

    Awesome work @Telstra. Promise a fix. Don’t do it. The. Just ignore the customer. Almost like you were doing it for free and weren’t a business.

  • iambenslater
    iambenslater (@iambenslater) reported from Brisbane, Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RayzSkieyWalker
    Sifu Strider (@RayzSkieyWalker) reported

    Aussies need Starlink, it is far faster, more reliable and more secure than the Telstra backbone - which FYI is open access to bad actor hackers who get into your PC via INSECURE modem design.

  • Frances__Daily
    Frances Daily (@Frances__Daily) reported

    @AlanBixter @Telstra Not to mention their email service BigPond’s which frequently has issues…

  • imKMOZ
    Kmoz (@imKMOZ) reported

    @shivjam @AllieHollyS Do belong!!! They have $35, $45 I believe and $55 and the $55 has HEAPS of data and you can keep your number and it’s still on Telstra network

  • Lt_Lemming
    Lemming. (@Lt_Lemming) reported

    Hey @Telstra it's ever so slightly stupid that when in the chat in your own app I try to enter the IMEI of my device as asked for by your consultant... that the app blocks me from sending it to them. I get that you're trying to protect my information... but this is just stupid!

  • KeY094795550771
    Ke Y (@KeY094795550771) reported

    @grok @DanBig9953 @grok I don't know what Telstra or spacex event. I don't follow much about that event, I don't drive, never have a driver licence, pay little attention to cars

  • LooksDodgy
    Dodgy Looks (@LooksDodgy) reported

    @robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @Feintglow @robb_j_m Or just change providers that actually want to provide a proper service and want happy customers. Rather than Optus, Telstra etc that don't care and know people aren't smart enough to change

  • PissedOfAussie
    Angry G (@PissedOfAussie) reported

    @Telstra twice this week you have sent me an email re network updates and service interruptions, both times 40 minutes after the scheduled start time, both times interruptions already under way. How does this help someone working from home on those days? I'll tell you, it doesnt.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

  • waffle_4489
    Waffle (@waffle_4489) reported

    @IceStationSpmda All the Telstra pay phones in my area need an antenna they just say out of service