Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 85 outage signals in the last 24 hours around Logan City, including 85 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 8, 4:12 PM GMT+10.
- Phone (63%)
- Internet (19%)
- Total Blackout (12%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 1 hour ago |
|
Brisbane
|
Internet | 2 hours ago |
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Brisbane
|
Internet | 6 hours ago |
|
Brisbane
|
Phone | 8 hours ago |
|
Brisbane
|
Phone | 8 hours ago |
|
Brisbane
|
Phone | 8 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Ash ☁️ (@ashkbne) reported from Brisbane, QueenslandProtip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Lisa (@skwirezee) reported from Brisbane, Queensland@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Ben Roache (@benroachie) reported from Brisbane, QueenslandOh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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David (@singaporedavid1) reported from Brisbane, Queensland@RoadknightThe Telstra and the NBN will never deliver.
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Jordan Millar (@jordanmillar) reported from Brisbane, Queensland. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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Deni (@d_mcguiness08) reported from Brisbane, Queensland@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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Blair Hughes (@MrBlairHughes) reported from Brisbane, QueenslandSomeone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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RayCapogreco (@RayJCapo79) reportedI hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!
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🕯️josiegirl62 (@josiegirl62) reportedWondering if the Telstra press conference will refer the outage to the “community” again as against truely reflecting it’s actually NATIONWIDE!!!
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Kate🦋M© (@Kate3015) reportedThis Labor lot are becoming increasingly unhinged in their public responses. The Telstra network problem this morning is all over the news. Technology fails from time to time. It’s an unfortunate fact of life. Interestingly, I’m a Telstra customer and the outage didn’t affect me. But, in their usual fashion, @AnikaWells and @KristyMcBain have gone into full attack mode. Their criticism of @SenSHenderson is extraordinary. Sarah Henderson acknowledged that she made a test call to confirm the functionality of triple-zero services on her phone, prompting McBain to describe her actions as “absolutely outrageous”. McBain then went further, saying the last thing Australia needed was anyone making test calls to triple-0, adding: “We teach our kids not to prank call triple-0.” She also said: “I think it is absolutely outrageous that the shadow communications minister has been making test calls to triple-0 at a time where we need to make sure that we are doing as many welfare checks as possible and making sure that that network is open to people in emergency situations.” A deliberate, genuine test to confirm whether emergency services are reachable during a major telecommunications outage is plainly not the same as a prank call. Equating the two is a serious distortion of what occurred. What’s truly extraordinary is that, in the middle of a significant network outage, a government minister chose to attack someone for checking whether triple-zero was actually working, rather than focusing on the outage itself.
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6EQUJ5🇦🇺 (@6EQUJ5wow) reported@Telstra You just raised your prices now it doesn't even work. Telstra is so crap.
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marie5 (@marie19705) reported@Shorty368550310 ok will do, X was playing up here aswell but we have a Telstra outage here.
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Jimmy Chew (@RMChew) reported@Telstra **** off and put a credit on my bill
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NewsTongue (@NewsTongueX) reported🔴 Telstra network outage disrupts trains, emergency calls across Australia A major Telstra outage starting around 4am affected mobile calls, data connections, and emergency triple-zero services across multiple Australian states. • Train services halted: Victoria's V/Line regional service down; NSW Southern Highlands Line (Campbelltown–Moss Vale/Goulburn) and Newcastle–Maitland routes suspended; replacement buses being organised. • Emergency impact: Western Australia police confirmed triple-zero calls from Telstra services affected; advised customers without alternative phone access to arrange support with neighbours.
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Kaath Kilo 🦊🎶 (@Kaath_Kilo) reportedIsn't it great how one outage at Telstra can cause the entire country to grind to a halt
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Sassy Cass (@SassyCassAus) reported@Telstra Oh that's okay. I have zero service in central Queensland as the normal so I didn't even notice it. #thankstelstra
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Eric Chilver (@ChilverEric) reported@grok Telstra outage, was online banking affected and the stock market ,