Telstra outages and service status in Logan City, Queensland
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- Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 11, 3:32 PM GMT+10.
- Phone (64%)
- Internet (19%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
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Internet | 18 hours ago |
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Phone | 1 day ago |
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Internet | 1 day ago |
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Phone | 2 days ago |
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Phone | 3 days ago |
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Phone | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Jase Clamp (@jaseclamp) reported from Brisbane, Queensland@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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Rahul (@wildnez) reported from Brisbane, Queensland@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Lilia (@liliabernede) reported from Brisbane, Queensland@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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deki.eth (@DekiZedd) reported from Brisbane, Queensland@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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David Bourke (@DBourkeBFS) reported from Brisbane, QueenslandCome on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Peta Ellis 🌈 (@ellispeta) reported from Brisbane, Queensland@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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Blair Hughes (@MrBlairHughes) reported from Brisbane, QueenslandSomeone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Paul Travers (@paultravers007) reported from Brisbane, Queensland@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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Ash ☁️ (@ashkbne) reported from Brisbane, QueenslandProtip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.
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Doug Munford (@doug_munford) reported from Brisbane, Queensland@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Petition of Right, 1628. (@TafPomScotiPole) reported@NoticerNews Why are Australians not employed at Telstra’s call centres? We should have a say in that. Especially since more Indians have migrated to Australia in the last 5 years, than all Greeks & Italians over the past 100 years. And Labor is planning to bring in hordes more Indians. India uses nuclear power at their call centres, made from Australian uranium. Why not use our uranium here? Labor is full of idiot traitors! I’m sick of calling Telstra, waiting for ages while being bombarded with ads, then finding that I can’t understand the person at the ‘call centre’. What a stupid shambles.
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Mike Jones (@mikejonestechno) reported@AnikaWells please mandate @Starlink must be used as backup connectivity for 000 calls on all AU mobile networks in case of emergency in widespread @Telstra outage.
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alex (@wasubiaco) reportedDid anyone ask Barnaby Joyce about mega Telstra outage and lack of connectivity in rural and regional Australia? He delivered the sale to Howard, never forget! #auspol
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Ross Hamilton (@RossIsAWriter) reported@FeathersMcGee The same Tesltra that has made all customer data available to over 400 corporate partners and Telstra users are not allowed to refuse disclosure. But catch a retailer accessing Telstra data to engage in pressure sales on an an elderly, vulnerable customer and T dont want to know.
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freedom86 (@controlreversal) reported@AllBiteNoBark88 Unless you are with Telstra and the ******* system doesn't work.
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twensor (@twensor) reported@adaptive_ape But this outage is so much wider than safety (eg. triple zero). This failure has impacted on & exposed the lack of resilience of so many other economic systems seemingly hopelessly dependent on modern communications infrastructure working 100% of the time. #auspol #Telstra
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Tim (@BattleSideTim) reported@Igh0108 The Telstra outage is on her watch. The Minister is ultimately responsible but you like her & that’s nice.
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M (@MlsMichael) reported@curious_paul @KatyKray73 the stupid **** is a Labor voter its an Albo **** sucker The **** actually believes like a typical dumb ******* Labor voter that the Telstra outage is not a government governance fail The stupid **** blames share holders. Its a ******* imbecile
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Chris Cullen (@cpc8) reportedTelstra outage: The widespread effect of this outage continues to unfold. Even freight trains around the country came to a standstill. It seems that 'too many eggs in one basket' applies here. It showed that in the event of hostilities Aust. could apparently be easy to cripple.
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PJ (@Phillip58377964) reported@MikeCarlton01 @Telstra Hmmm well they are descended from the Post Master General in 1975 when they became Telecom, then privatised in 2006 and became Telstra. They haven't really screwed up since that time. Customer service may be abyssmal but the national framework has operated well in a big country.