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Telstra

Telstra outages and service status in Logan City, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 5, 2:22 PM GMT+10.
  • 50% Phone (50%)
  • 38% Internet (38%)
  • 13% Wi-fi (13%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 5: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 5 hours ago
Brisbane Phone 1 day ago
Brisbane Wi-fi 6 days ago
Brisbane Internet 11 days ago
Brisbane Phone 13 days ago
Brisbane Internet 21 days ago

Nearby cities with recent reports

Brisbane

3 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • mireelr
    Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, Queensland

    @rubin_angela @Telstra someone needs your help.

  • Dudebank
    🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • _tomthorpe_
    Tom (@_tomthorpe_) reported from Brisbane, Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • missingparl
    Brian Thompson (@missingparl) reported from Brisbane, Queensland

    Tell Telstra to **** off.

  • keiranmcwhagma1
    Fake plants die if you don't pretend to water them (@keiranmcwhagma1) reported from Brisbane, Queensland

    @MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • darkphoenix_68
    Peter Jones (@darkphoenix_68) reported from Brisbane, Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • IanRobert_60
    IanRob (@IanRobert_60) reported from Brisbane, Queensland

    @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

  • paultravers007
    Paul Travers (@paultravers007) reported from Brisbane, Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • Br1anCraddock
    Brian Craddock (@Br1anCraddock) reported from Brisbane, Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • Maintenonmadame
    Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

  • AmandaGHoffmann
    Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • benroachie
    Ben Roache (@benroachie) reported from Brisbane, Queensland

    Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra Still slow

  • nathbush
    Nathan Bush (@nathbush) reported from Brisbane, Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MercJestr
    MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reported

    The insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.

  • TKags
    Tony K (@TKags) reported

    @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

  • MrMax_2000
    Mr Max (@MrMax_2000) reported

    @VoteLewko @Starlink Telstra promises speeds of 500Mbps and delivers 50. Average time wasted in customer care calls is around 30 min. The speed a never consistent. But price hikes every year. They were offering measly 50 Mbps but just to thwart starlink they offered higher speeds on paper.

  • JesseValeri
    Jesse (@JesseValeri) reported

    @Busybee32433175 @Teh_Jkr @Optus Any time I wanted a new phone I'd walk into a Telstra store and just buy one. My SIM is already Telstra its just plug and play. People make the mistake of getting a new phone whilst still paying off the current one. A never ending cycle of payments for something shiny. Boring.

  • electricfuture5
    Electric Future (@electricfuture5) reported

    @c0n_AU No Telstra either and Starlink doesn't work because solar overhead @TeslaCharging @TeslaAUNZ

  • farleighvlogs
    someone you wont see again (@farleighvlogs) reported

    @Telstra fix your wifi right now i was playing roblox and seats in a game that i HAD TO SIT ON didnt load bc of your terrible wifi

  • ethiopian1987
    Ethiopian1987 (@ethiopian1987) reported

    @Kitorialt Then when you cancel, get all early termination fees wiped. This is something covered under by @acccgovau and the TIO. This coming from an ex Telstra employee.

  • melaniejackson2
    Melanie Jackson (@melaniejackson2) reported

    @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

  • JoanneJ37319580
    Joanne Jones (@JoanneJ37319580) reported

    The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

  • Bailey92035278
    X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported

    @WSWanderingEels On the rare occasion Vodafone customer I actually agree with Telstra yes you have to go now if you’re the NRL like yeah 2029 if you want to beat the AFL over anything then this would be the one AFL hasn’t even talked about 20th team. Time for the NRL to put up or shut up