Telstra outages and service status in Logan City, Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 4 hours ago |
|
Brisbane
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Phone | 1 day ago |
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Brisbane
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Phone | 1 day ago |
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Brisbane
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Internet | 3 days ago |
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Brisbane
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Internet | 4 days ago |
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Brisbane
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5 days ago |
Community Discussion
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Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Paul Woodward (@woodwarp) reported from Brisbane, QueenslandMy @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Stephen Reeves 🔫 (@smadge1) reported from Brisbane, Queensland@Telstra Never mind, I finally got the second confirmation!
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Tim Graham (@Timothyjgraham) reported from Brisbane, Queensland@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Toddy O (@toddyor73) reported from Brisbane, QueenslandMy goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Paul Woodward (@woodwarp) reported from Brisbane, Queensland@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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liz franklin (@Mcali4) reported from Brisbane, Queensland@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Rüdiger Landmann (@RudigerLandmann) reported from Brisbane, Queensland@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Alex Smith (@AlexJSmithy) reported from Brisbane, QueenslandOk so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward (@woodwarp) reported from Brisbane, Queensland@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Paul Woodward (@woodwarp) reported from Brisbane, Queensland@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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F Oblomov Chalmers (@francisd62) reported from Brisbane, Queensland@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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Paul Woodward (@woodwarp) reported from Brisbane, Queensland@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Brett Turville (@Tur71e) reported from Brisbane, Queensland@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Kevin Rankin (@kevdee4) reported from Brisbane, Queensland@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Paul Woodward (@woodwarp) reported from Brisbane, Queensland@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Luke (@lukerhn) reported from Brisbane, QueenslandIt’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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liz franklin (@Mcali4) reported from Brisbane, Queensland@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Battling Lefty (@murzo_4) reported from Brisbane, Queensland@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Paul Woodward (@woodwarp) reported from Brisbane, Queensland@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Kevin Rankin (@kevdee4) reported from Brisbane, Queensland@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Digital Manifesto: Ellen Cresswell (@ManifestoDigi) reportedI'm still wrangling with @telstra about fixing my parents' terrible @NBN_Australia connection. I can't think of any other commercial arrangement where the reseller and provider have zero interest in providing customer outcomes. #nbn #Broadband #palaver
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Mac on tap 💉💉💉🌎 🇺🇦 (@LetSleepingDogz) reported@Telstra Thanks Lauren. I had a look and at the time it was not showing an outage but my neighbour also lost Internet. I followed normal practice of checking everything my end before that.
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Proselytiser (@TheProselytiser) reported@krosswenn @Telstra We don't even have that! 25 mins outside Byron Bay & you can't get a signal at all. You'd think we lived in the outback!
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BDubAus (@bwrigley) reported from Sydney, New South Wales@Telstra Service became available again late yesterday afternoon.
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Scott (@HoyleFarming) reported@mittyhayes @Telstra Same in large areas of the YP. Telstra & Optus signal strength declined even disappeared in some areas within sight of towers. Not good enough by todays standards.
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vidsa (@vidsa) reported@andy_penn I challenge you to try to use Telstra's own online tools to get any sort of help with a small business technical fault.They are atrociously disjointed and poorly designed. Ever wonder why phone support takes 1.5 hoursto get any help, online channels are unusable.
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IAN CAMPBELL (@ian_hosetap) reported@zalisteggall I stand to be corrected, but the second selloff of Telstra was done with the support of an Independent
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Ernesto (@AlchemicYoga) reported@Telstra lol. You have no idea do you? Vouchers are what you buy at supermarkets or fuel stations. Do you know what prepaid is? Telstras service is so bad.
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george ᵔᴥᵔ (@quokkahan) reportedi am beyond done with australian internet why ******** is it buffering @Telstra
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Proselytiser (@TheProselytiser) reported@ways2makeozgr8 @Telstra Perhaps if we didn't waste money on "space farce" & tanks we'd have enough dough to fix up our terrestrial comms.