1. Home
  2. Companies
  3. Telstra
  4. Logan City
Telstra

Telstra outages and service status in Logan City, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 19, 8:14 AM GMT+10.
  • 50% Internet (50%)
  • 31% Phone (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.

CityProblem TypeReport Time
Brisbane Phone 7 hours ago
Brisbane Internet 2 days ago
Brisbane Internet 3 days ago
Brisbane Wi-fi 6 days ago
Brisbane Internet 8 days ago
Brisbane Phone 8 days ago

Nearby cities with recent reports

Brisbane

4 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • TUPPERWAVEMUSIC
    Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • G_D_Ison_Writer
    Grant says...Blame it on the sciece! 😂 (@G_D_Ison_Writer) reported from Brisbane, Queensland

    @daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?

  • mireelr
    Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, Queensland

    @rubin_angela @Telstra someone needs your help.

  • raeallen
    Rae Allen (@raeallen) reported from Brisbane, Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • julesmackerras
    Julia Mackerras (@julesmackerras) reported from Brisbane, Queensland

    @Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • KoruCottage
    koru-cottage.com (@KoruCottage) reported from Brisbane, Queensland

    Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

  • _tomthorpe_
    Tom (@_tomthorpe_) reported from Brisbane, Queensland

    @Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • darkphoenix_68
    Peter Jones (@darkphoenix_68) reported from Brisbane, Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • Bf99Floyd
    Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • RichardWKerr
    Richard (@RichardWKerr) reported from Brisbane, Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrownSquirrel
    BrownSquirrel (@BrownSquirrel) reported

    @Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.

  • ozcrimenews
    Australian 🧡 (@ozcrimenews) reported

    @ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?

  • clarencebrah
    Big Clarence (@clarencebrah) reported

    I’m sorry but in 2012 I paid $350 or so to attend two Soundwaves and saw System of a Down amongst like 15 other good bands I’m not paying $300 to sit in the back row on level 3 of the Telstra Dome surrounded my people who discovered nu metal ten minutes ago. I’ve been waiting 14 years to see SOAD again but that is taking the absolute piss.

  • payneerynn
    Eryn (@payneerynn) reported

    @optus_help They have my number and details but the connectivity issues are ongoing and horrendous right now. Connected for short periods and not atleast 20 drop outs today alone. It's annoying. I dont want compensation AGAIN i just want the service I'm paying for. I think that's fair. It’s annoying we were without service for 7 days of total blackout to upgrade the tower and a month or so later massive issues. It's not good enough. Having said that annoyed as i am i will still remain a loyal customer because overall i have found you are by far better than Telstra!

  • grtdane
    Dane Trethowan (@grtdane) reported

    @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Aug 6, 2026 at 02:25 UTC: Uptimus is currently monitoring Telstra website stability. Community reports have returned to normal levels following recent fluctuations.

  • Watchingbrief21
    LJR (@Watchingbrief21) reported

    @Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???

  • LucytheRed1
    Lucy the Red (@LucytheRed1) reported

    @DHughesy You clearly don’t realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities I’ll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)

  • heg_emon
    Yoru Barman (@heg_emon) reported

    Starlink Mobile (formerly Direct-to-Cell) is already live. About 650 satellites currently deliver text, location, and limited data/apps to unmodified LTE phones in dead zones via partners like T-Mobile (T-Satellite), Rogers, Telstra, KDDI and others across dozens of countries. Native high-speed 5G-level service and continuous global coverage (including poles) arrive with V2 satellites starting late 2027, targeting full planet by end of 2028 as per Grok.

  • DanKelly966767
    Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported

    @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.