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Telstra

Telstra outages and service status in Logan City, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 3, 8:34 PM GMT+10.
  • 56% Internet (56%)
  • 44% Phone (44%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Telstra

Telstra is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 15 minutes ago
Brisbane Internet 2 days ago
Brisbane Internet 2 days ago
Brisbane Internet 5 days ago
Brisbane Phone 10 days ago
Brisbane Phone 11 days ago

Nearby cities with recent reports

Brisbane

4 recent signals

15 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • ghowells67
    Gareth Howells (@ghowells67) reported from Brisbane, Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

  • DougAtLast
    Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • Brentus88
    Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • missingparl
    Brian Thompson (@missingparl) reported from Brisbane, Queensland

    Tell Telstra to **** off.

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

  • paultravers007
    Paul Travers (@paultravers007) reported from Brisbane, Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • Chad50726588
    TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • MireMadra
    Mire Madra (@MireMadra) reported from Brisbane, Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • jonty_hare
    Jonty Hare (@jonty_hare) reported from Brisbane, Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • Dudebank
    🚁BrendanDwyer #Veteran (@Dudebank) reported from Brisbane, Queensland

    @simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • Maintenonmadame
    Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • jaseclamp
    Jase Clamp (@jaseclamp) reported from Brisbane, Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RobynAMilne
    Robyn (@RobynAMilne) reported

    @arbsmichael Howard sold off flogged off Telstra even though he told us only half & then came back for the rest, he wasted the mining boom. Oh, and Howard’s crowning glory was to flog off our gas for a song so we pay exorbitant prices for decades. Howard a major fail even Costello agreed.

  • RedFiveynwa
    RedFive (@RedFiveynwa) reported

    @aussiExau @AFL @Telstra Who ******** are you even talking to

  • joey8bitz
    calmingdown (@joey8bitz) reported

    @enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.

  • bennyyy_boyyy
    Bennyboy1 (@bennyyy_boyyy) reported

    @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

  • Noise11Tweets
    Noise11.com (@Noise11Tweets) reported

    @arbsmichael FCAT CHECK: You fail to mention Howard and Costello achieved this by selling off assets including Telstra, Reserve Bank gold reserves, ABC/SBS towers and the National Rail Corporation. They sold Australians out.

  • awthorpe
    Andrew Thorpe (@awthorpe) reported

    @Telstra It isn’t unplanned outages there is a lack of capacity in the Telstra network in that part of the cbd. It has been bad for ages like dial up speeds but is getting worse to the point of unusable. How do you let the network engineers know that they need to review and do something

  • ManagerSaab07
    Ankur Pruthi (@ManagerSaab07) reported

    @Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help

  • TolsonKiefer
    Tolly 🇦🇺 (@TolsonKiefer) reported

    @stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot

  • YUHeff2BSoGreen
    This Dalek's Workday 🇺🇦💉💉💉 (@YUHeff2BSoGreen) reported

    ai isn't as scary as the blind trust some people have of whatever ai-tainted search result sits at the top of the page. this guy at the telstra shop tried to tell me an 11 digit number starting with 1888 was the boost support number. we don't have phone numbers that long.