Telstra Outage Report in Logan City, Logan, Queensland
Why is my Telstra service not working?
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 1 day ago |
|
|
Internet | 3 days ago |
|
|
Total Blackout | 3 days ago |
|
|
4 days ago | |
|
|
Internet | 5 days ago |
|
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
-
Cam Stewart (@camo1977) reported from Brisbane, Queensland@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
-
@Better4Brisbane (@Better4Brisbane) reported from Brisbane, Queensland@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
-
Louise Long (@longlou) reported from Brisbane, QueenslandHey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
-
Leesa Watego (@leesawatego) reported from Brisbane, QueenslandReally p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
-
Michael Cooper (@MCooperAus) reported from Brisbane, Queensland@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
-
BRIAN STEVENSON (@choppa901503) reported from Brisbane, Queensland@Telstra @Foxtel I actually hate you! My poor old parents have recently moved. You’d think it would be a pretty standard call regarding a house move. Not with these wankers.The fact you speak to a foreign call centre is a bloody huge blight on your Brand! Useless! 🖕🖕🖕
-
winky 🤹🏻♂️ (@wmcneillie_) reported from Brisbane, Queensland@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
-
Wayne Lund (@WayneLund13) reported from Brisbane, Queensland@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
-
Alex Smith (@AlexJSmithy) reported from Brisbane, Queensland@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
-
Hilly73 (@hillyshoist) reported from Brisbane, QueenslandIf your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
-
Louise Long (@longlou) reported from Brisbane, Queensland@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
-
Rina (@Trinkett) reported from Brisbane, QueenslandBeen waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
-
💧Phil viva la republic (@pwwingman) reported from Brisbane, Queensland@randlight I empathise with you however Telstra should look at their own broken service model
-
Dermot G (@GreeneDermot67) reported from Brisbane, Queensland@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
-
liz (whose side are you on) franklin (@Mcali4) reported from Brisbane, Queensland@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
-
Teal (@TealJesus_) reported from Brisbane, Queenslandthis whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
-
Rick König (@rickrkoenig) reported from Brisbane, Queensland@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
-
Yummy! Ideas (@Yummy_Ideas) reported from Brisbane, Queensland@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
-
Leanne Piercy (@fit_chef_leanne) reported from Brisbane, Queensland@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
James Simpson 4x💉 (@j2simpso) reported@DFisman Definitely referring to Chatham-Kent where we’re still without service. Thank goodness Telstra continues to provide coverage thanks to their agreement with Bell
-
Kate da Costa (@KatedaCosta1) reported@Telstra At the landline location, there is never any mobile reception. I've driven down the road to Spencer to get signal. Normally here it's 4G x 4 bars. Today it's 4G x 0.5 bars or not even 4G, so assume signal is coming from elsewhere
-
Jacqueline M 🐨 🐾💉💉💉 (@jacket1962) reportedI had an angel turn up at mine this morning... And he was dressed in the uniform of a Telstra Technician. In a blink he had my internet problem resolved & back up and running again. Thank you Telstra Technician Angel. Lovely young guy.
-
Michael Heron (@mheron7) reported@peter_adderton How close is @mobileXus to coming to Australia? Telstra is also putting up their prices. The customer deserves better
-
Isabel Bromfield (@IsabelBromfield) reportedWhat’s the problem Telstra, stuffing up internet connections yet again ? Thought you were supposed to be the best, And we pay you for service, what a joke!!!!!!
-
serge2122 (@serge2122) reported@Telstra Would be better if a technicien look at the reason. This is not the first time it happened. To fix this issue in the past I had to reboot the modem a couple of times.
-
Victor Northhead (@victornorthhead) reported@Telstra can someone please help me activate my new Post paid sim. The live chat isn’t helping. I am also on hold on the phone for the last 20 minutes
-
Insert Clever Username Here (@cheesyMelody) reportedEvery time I deal with @Telstra I think it's the worst service I've ever had. Until the next time I'm forced to deal with them and it's even f***ing worse! 😡
-
Paul Lund (@itchynipl) reported@Telstra 0.16mbps at T4 Melbourne. How about providing an actual service for the premium you charge.
-
Dennis (@DvanGameren) reported@PeterRelph @Telstra Chances are it will only work one way. It will never be to the customers advantage.