Telstra Outage Report in Logan City, Logan, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	E-mail	12 hours ago
Brisbane	Wi-fi	2 days ago
Brisbane	Internet	4 days ago
Brisbane	Total Blackout	4 days ago
Brisbane	E-mail	5 days ago
Brisbane	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

• 
  Paul Woodward (@woodwarp) reported 28 seconds ago from Brisbane, Queensland

  @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

• 
  Tony Bartlett (@ynot_bart) reported 2 minutes ago from Brisbane, Queensland

  @Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

• 
  Paul Woodward (@woodwarp) reported 4 minutes ago from Brisbane, Queensland

  @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

• 
  Paul Woodward (@woodwarp) reported 4 minutes ago from Brisbane, Queensland

  @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

• 
  Tony Bartlett (@ynot_bart) reported 5 minutes ago from Brisbane, Queensland

  @Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

• 
  Paul Woodward (@woodwarp) reported 10 minutes ago from Brisbane, Queensland

  My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

• 
  Reggaeh (@Reggaeh) reported 13 minutes ago from Brisbane, Queensland

  There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX

• 
  Robin Price (@robinaprice) reported 13 minutes ago from Brisbane, Queensland

  @ahontwi @Telstra I know. There’s no excuse for the ludicrously bad internet service we have to put up with here.

• 
  Paul Woodward (@woodwarp) reported 14 minutes ago from Brisbane, Queensland

  @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

• 
  Tony Bartlett (@ynot_bart) reported 16 minutes ago from Brisbane, Queensland

  @Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

• 
  Paul Woodward (@woodwarp) reported 27 minutes ago from Brisbane, Queensland

  @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

• 
  Tony Bartlett (@ynot_bart) reported 28 minutes ago from Brisbane, Queensland

  @Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

• 
  liz franklin (@Mcali4) reported 36 minutes ago from Brisbane, Queensland

  @Telstra My 92 yr Dad had a dead landline yesterday. Telstra made an appt 1000hrs-1400 hrs today to fix it. Said there was no outage. He sat there for all that time but no-one came because app at 11am it was an outage .NO-ONE WENT TO TELL HIM ..HE STILL DIDN'T KNOW AT 5PM !!!1/2

• 
  Paul Woodward (@woodwarp) reported 38 minutes ago from Brisbane, Queensland

  @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

• 
  Paul Woodward (@woodwarp) reported 40 minutes ago from Brisbane, Queensland

  @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

• 
  Paul Woodward (@woodwarp) reported 41 minutes ago from Brisbane, Queensland

  @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

• 
  Paul Woodward (@woodwarp) reported 42 minutes ago from Brisbane, Queensland

  @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

• 
  liz franklin (@Mcali4) reported 44 minutes ago from Brisbane, Queensland

  @Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!

• 
  Kelly Higgins-Devine (@kellyhd) reported 58 minutes ago from Brisbane, Queensland

  @Telstra Thanks. Your techs are back and trying to work out what the problem is.

• 
  JESSE (@FKinq__) reported 59 minutes ago from Brisbane, Queensland

  Are you good @Telstra theres no chance you put me on hold and hang up again

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne Munsie (@munsieanne) reported 6 minutes ago

  Any thoughts of ‘gift’ like last ‘lock-down’ @Telstra of assistance with ‘data’ / ‘broadband’?? Just asking!!

• 
  Kathy Palmer (@StormyReign) reported 6 minutes ago

  @andy_penn Oh gosh, you don't need to do anything to do that - it's easier just to live in a Telstra Smart Community in Eyenesbury Victoria - that way you don't get internet so you won't get scammed, hacked or service for that matter.

• 
  visions (@visions7k) reported 7 minutes ago

  @Telstra @Craylorr craylor is too ******* stupid too know how to respond too this and so am i please contact our mother her twitter user name is @lmNotMoni

• 
  Kathy Palmer (@StormyReign) reported 8 minutes ago

  @hardylisa68 @andy_penn I'd like to think big and differently about Telstra today Mr. Penn but I can't because I live in EYNESBURY in Victoria - and we haven't had internet for a week now and it's just been extended. Telstra Outage Incident Reference 1468363 - Telstra Velocity - not worth a rats...

• 
  JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported 10 minutes ago

  Telstra has to have the worst service. Getting the flick tomorrow... with great pleasure @telstra

• 
  Oscar Cao (@oscarc168) reported 12 minutes ago

  TIO tells me it will take up to 11 weeks be assigned a case manager due to overload of complaints and I should try sort it out with Telstra before then. hm. wtf. @ausgov What a load of ****. Most cases get resolved within 10 days… and number of complaints have dropped?

• 
  Andrew Caldow (@biggles737) reported 14 minutes ago

  @Telstra Terrible Evie. They are of no help. Being of a different nationality, they can’t understand my problem.

• 
  Bela Lugosi’s dad (@mnurkic) reported 18 minutes ago

  @Picketer Hey Tim, quick tip: no need to let Telstra know when you move a mobile phone. Might save you some time in future! (Good luck with updating the service address)

• 
  Monique Toth (@KysheraDuskhall) reported 20 minutes ago

  @Peter_Fox59 Not just without a digital device, a non expensive up to date smartphone, or how dare they, a dumb phone. My Telstra T85 takes ten torturous minutes and three tries to work with the service NSW app. I use the pen and paper instead when I can.

• 
  Guess 🇦🇺 (@simongue6) reported 22 minutes ago

  @BeachGirlJan @Telstra Jan I hate their service too, unfortunately of the three phones in this house mine, telstra, is the only one to get service inside.