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Telstra outages and service status in Logan City, Queensland

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 12, 3:10 PM GMT+10.
  • 55% Internet (55%)
  • 36% Phone (36%)
  • 9% Wi-fi (9%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 19 hours ago
Brisbane Phone 2 days ago
Brisbane Phone 17 days ago
Brisbane Phone 17 days ago
Brisbane Internet 21 days ago
Brisbane Internet 21 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • JustMeAndMilo
    MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @Telstra outage Foxtel New Farm 4005 Brisbane. Help ?

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • jonty_hare
    Jonty Hare (@jonty_hare) reported from Brisbane, Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • Reggi05
    Laundry Worship (@Reggi05) reported from Brisbane, Queensland

    @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

  • paultravers007
    Paul Travers (@paultravers007) reported from Brisbane, Queensland

    @Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • DougAtLast
    Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • Ben_Preece
    Ben Preece (@Ben_Preece) reported from Brisbane, Queensland

    If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

  • scully65
    michael scully (@scully65) reported from Brisbane, Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • iambenslater
    iambenslater (@iambenslater) reported from Brisbane, Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • m0un10_
    craig (@m0un10_) reported from Brisbane, Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • skwirezee
    Lisa (@skwirezee) reported from Brisbane, Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • liliabernede
    Lilia (@liliabernede) reported from Brisbane, Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • Brentus88
    Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • eevblog
    Dave Jones (@eevblog) reported

    Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @markbouris John Howard a failed PM that lost his own seat. Sold off Telstra to the people that already owned it at a time when we needed to upgrade to optic fibre network. Tried to introduce Workchoices to destroy wage increases. Sold off gas on 30 year contract . Neg gearing and CGT ..

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • awthorpe
    Andrew Thorpe (@awthorpe) reported

    @Telstra Is there any update on why there is no network capacity at the largest train station in Victoria. It was so bad my iPhone went to SoS / satellite mode today? I’m seeing all these ads that the network and coverage is so good yet in Melbourne cbd I can’t use my phone….

  • too_good1
    Kim B (@too_good1) reported

    @Telstra what’s going on with internet in area code 2640?? It’s been up & down constantly since Wednesday.. 8 times dropping out. Is it inland rail causing the issue??? We are close to train station.. call centre is no help!

  • Natasha19317558
    Natasha (@Natasha19317558) reported

    @AlanBixter I’m not a hater but I can’t decide if I hate Medibank Private or Telstra / NBN more? Telstra / NBN sent 15 techies to fix our Internet problem & many phone calls all while our kids doing Uni exams & 1 wtg for cardiac surgery. Stress ++ Good luck Alan coz you’ll need it 🙏

  • brozovicbasic
    Katarina Brozovic+ (@brozovicbasic) reported

    Australians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!

  • AngelineBrasier
    Dr Angeline Brasier 💜 (@AngelineBrasier) reported

    @merkin_about its when online security works against the very elderly and their carers. we had this trouble with Telstra. they kept texting a security code to a number that wasn't our's. Mum didn't understand ended up having to get the ombudsman involved.

  • CefaiJason
    Jason Cefai (@CefaiJason) reported

    @robb_j_m everyone ******* moaned and kniffed Rudd in the back they then sold it off to telstra because this stupid government doesn't know how to create money they only know how to Tax

  • DominicVillaSC
    Dominic Villa SC (@DominicVillaSC) reported

    @dowhatonemustdo @Telstra I was on a plane so couldn't use that service. But having been told it was either because of my plan or because of my modem, they then said they could just activate it at their end...which they could have done 4 hours ago