Telstra outages and service status in Logan City, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Logan City, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 4:35 PM GMT+10.
- Phone (65%)
- Internet (18%)
- Total Blackout (11%)
- E-mail (3%)
- Wi-fi (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 17 hours ago |
|
Brisbane
|
Phone | 17 hours ago |
|
Brisbane
|
Phone | 23 hours ago |
|
Brisbane
|
Phone | 1 day ago |
|
Brisbane
|
Phone | 2 days ago |
|
Brisbane
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@MoistenedTart Telstra reception is ****.
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Mire Madra (@MireMadra) reported from Brisbane, QueenslandA fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, Queensland@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Ben Roache (@benroachie) reported from Brisbane, QueenslandI’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Imran Ali Rana (@emeerana) reported from Brisbane, Queensland@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Deni (@d_mcguiness08) reported from Brisbane, Queensland@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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Hanna Elizabeth (@Hanna_Unwin) reported from Brisbane, Queensland@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Dr. Mike Todorovic (@drmiketodorovic) reported from Brisbane, QueenslandSo @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandBeen working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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michael scully (@scully65) reported from Brisbane, Queensland@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Craig Chiffers 📞 (@cchiffers) reported from Brisbane, QueenslandHey @Telstra - something is broken in the Brisbane CBD with mobile internet
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Rahul (@wildnez) reported from Brisbane, Queensland@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond McKeown (@RaymondKeown3) reportedI note with interest the head Telstra shelia has returned from holidays. How many joints like Telstra have had Head Shelia and a massive fail along the way.
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Nikki J Lawson😷🌹#IStandWithAlboPM💯 (@Commoncents21) reported@DeanRosario I’m a Telstra customer and was affected by the outage for 2.5hrs yesterday morning. I was back online briefly and off again. Switched off and on and was back online and no issues since then.
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Yazza (@TwittyYola81) reported@AlboMP A massive Telstra outage that impacted millions of Australians while the company's woke CEO was on holiday has been blamed on the offshoring of jobs to India. This country is going to **** with all our jobs going to India
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Harry O’Brien (@Harry_OBrien9) reported@heidimur Don’t rely on Telstra then… can’t have 100% uptime. Should be a back up/fail over.
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Riri (@Ryulightorb) reported@ruicharadrius To make it worse in some area emergency services via Telstra mobiles went down with over 600+ failed calls and Telstra has to send out welfare checks with the police, they are now investigating a death that may have been avoided if the outage didn’t happen.
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SimonW (@LaDolceVita_99) reported@simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census
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STIVETTE JOAN BROWNHOLLOW (@jasontame) reportedDEAR PRIME MINISTER @ALBOMP PLEASE CONSIDER SETTING UP A BACK UP EMERGENCY EMERGENCY NUMBER MY SUGGESTION IS 001 BUT OBVIOUSLY THERE ARE OTHER OPTIONS THE THING IS THAT NUMBER 001 CAN BE LEGAL FOR US TO TEST CALL PLUS BE A BACK UP WHEN 000 GOES DOWN AMAZING! #AUSPOL #TELSTRA
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B. B. Bubble Bro (@buzzingburner) reported@immyonboard Nah this a pattern of behaviour of announcing corporate entities spending money by decree. We ain't living in a monarchy again. Telstra compensation for network outages? Sure. Telstra compensation for a state-owned entity not having a sufficient backup in place? On gov
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SSs (@ShivSingh_77) reported@Telstra Sorry for what’s happening with yr. network & saddened by d plight of those relying for crucial health issues on your network & SORRY #NickyBrady that u had to cut short yr family holiday, a small plight compared to those you’ve left without a job #TelstaJobCuts
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El Presidente (@KeithKjm1) reportedPrivatisation ruined Telecom/Telstra and it should never have happened. Ever since every thing the business undertakes is for profit and customers are always a secondary consideration.