Telstra Outage in Kelvin Grove, Brisbane, State of Queensland

So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

Tell Telstra to **** off.

Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

@Telstra so appalling I have to resort to a public forum to resolve a complaint. Not able to get to speak to anyone to obtain a refund for my account which I closed in February. Just getting the runaround from Telstra.

@Telstra Hi, I'm living this quarantine in South America. Today I tried to use my telstra mobile number but I'm getting a message as my line is not linked to my account from My Telstra app, where I was informed it's been deactivated. Can someone help me? I have to make tax return

@Telstra Kayo needs to fix its programming style.

Oh My God! @Telstra. Never has purchasing a product been so difficult.

@october_love10 I was with boost a while back it was good because it was cheap too but I think no network can out do Telstra tbh and I mean the least Telstra can be is good because there expensive af!!!

@Telstra can you tell me why the internet has been so slow in Keith South Australia recently? #telstra

@Telstra How about fixing people's current issues with their services than trying to promote new shite stuff?

Australians! Any of you with the Boost mobile network? If so, would you say it’s worth it? & is it better than the Telstra network?

@Telstra @Sissy358853639 You mean the feedback form which always yields a “too bad, it’s within spec” response from your team? Right.... I personally wouldn’t waste my time.