Telstra Outage Report in Kelvin Grove, Brisbane, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (52%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Phone | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
-
winky 🤹🏻♂️ (@wmcneillie_) reported from Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
-
Rina (@Trinkett) reported from Brisbane, State of Queensland
Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
-
Teal (@TealJesus_) reported from Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
-
Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
-
Dermot G (@GreeneDermot67) reported from Brisbane, State of Queensland
@SharonHepworth3 Ouch! No I would lodge a complaint with their customer service- worth a try, especially if you’re a long-term customer.. We had similar issues with excessive roaming charges from Telstra, they were good about it.
-
Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
-
Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
-
Louise Long (@longlou) reported from Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
-
Leesa Watego (@leesawatego) reported from Brisbane, State of Queensland
Really p-ed off at @Telstra continuing to sell my elderly parents products they don't need. Son1 is down there trying to sort out the pile of mess. Bloody predatory stuff IMO.
-
Louise Long (@longlou) reported from Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
-
Leanne Piercy (@fit_chef_leanne) reported from Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
-
Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
-
💧Phil viva la republic (@pwwingman) reported from Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
-
Wayne Lund (@WayneLund13) reported from Brisbane, State of Queensland
@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
-
Rick König (@rickrkoenig) reported from Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
-
@Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
-
liz (whose side are you on) franklin (@Mcali4) reported from Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
-
Cam Stewart (@camo1977) reported from Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
-
Yummy! Ideas (@Yummy_Ideas) reported from Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
-
Jeremy Yancey (@jeremydyancey) reported
Hey @Telstra, have tried multiple times to contact you over the phone, but you never answer. You've sent me a bill for $900 but I haven't been a customer of yours for years. What's going on?
-
ً (@kr0swell) reported
@Telstra Thanks Amber for causing even more confusion and not following up. That’s great customer service.
-
Rob Gardiner 🐯🏆🏆🏆 (@GardinerRob) reported
Not about deals it’s about service delivery. At the minute the @Telstra network is ****. Do you have proper coverage 55km from Melbourne CBD
-
bella ✨fitness era (@buttercupcals) reported
@id_rather_n0t_ telstra are ****
-
caleb🐝 (@zmpXneon) reported
@WhiteRappist @aliwinchesterr ******** is telstra
-
Megan S (@meganvs) reported
@Telstra No, and 24 hours of texting Telstra between work and other responsibilities, only to be asked if our power is on??? Seriously 🙄 then sit back and wait 3 more hours for a response. The most expensive provider in the country and zero customer service
-
Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
-
Blueballs (@blueballs888) reported
@jameswhelan42 @Telstra Telstra customer service is the worst of the worst. The best way is to go into a Telstra business centre and bribe the staff if you want anything done imo. I usually just buy a bottle of spirits for them, end up most cost effective way of dealing with them #telstra
-
Jeys A J (@ajjeys) reported
@Telstra Hi, how is that only Video call apps are not working on your internet over NBN - FTTP. WhatsApp, Skype, Teams, Webex are all having connectivity issues even though the internet speed is 100Mbps?