Telstra Outage Report in Kelvin Grove, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane and Kelvin Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
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Telstra Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Wong
(@aussiewongm) reported
And this is what's powering the NBN fibre to the node network - a Telstra cable junction pillar lying sideways, broken off at the base.
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Scoliosis Warrior
(@ScoliosisWarri2) reported
@Telstra if I am receiving a call about my complaint, I would expect to receive it from someone who knows what my complaint is about and that I dont have to repeat myself to yet another person. Total # of people I have spoken to is 9
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Jude Simpson
(@Judanne) reported
@justinrfield @firstdogonmoon @Telstra That is exactly why I left Telstra in 2005 and have never looked back.
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melissa
(@melmuscat) reported
@VinniesCasula @Telstra @NBN_Australia Very bad. I’m going to have to switch. Need internet for my profession.
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goddess✨
(@Meaganwtf) reported
Telstra may have better internet than Optus but my god their customer service team are a literal bunch of ******* monkeys
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Azza Nagas
(@azzanagas7) reported
it took over 2 hours to complete would have been a 5-10 minute conversation with a @Telstra customer support member on the phone... Your new customer supports sucks worse than the previous one did you cheapskates.. get more staff & pay them better #telstrafail
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ELC-JRW
(@ElcJrw) reported
@Telstra when will service be restored in Mackay, it's been 2 days and there's nothing updated on your outages page. The lady in your call centre said by 6pm today guaranteed.
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Dr Mona Saleh
(@DNADownunder) reported
@Telstra hello? I cancelled my account as I lived overseas on Jan 26 and I have just been charged for a February invoice. Can I please get an email contact as your chat not is no help
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melissa
(@melmuscat) reported
@VinniesCasula @Telstra @NBN_Australia Poor thing. Note it down for her teachers.., or better still get them to call Telstra!
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shelly
(@shelly030376) reported
@Telstra I had changed my plan in December and have the message transcript saying it was complete to find out that it hasn’t changed .so I have been paying extra .... I have been on to your gold customer messages trying to get it sorted since 12.55pm yesterday and still no reso