Telstra Outage Report in Cabarita Beach, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Cabarita Beach, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabarita Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cabarita Beach, State of New South Wales
Latest outage, problems and issue reports in Cabarita Beach and nearby locations:
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys
(@rhys1508) reported
Moved somewhere that Telstra only service by adsl and they still keep trying to stop me cancelling my service lmao what is it 2001?
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Modge
(@MidgeeModge) reported
@Telstra Thanks Evie, after weeks of trying finally got it sorted, but Telstra needs to stop using recorded voices on 132200 that hang up on people. Also, remove the cordons and security guards from the front of your stores.
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Sigrid de Kaste
(@SigriddK) reported
@Telstra I already asked in Aug 2020 to CANCEL my platinum service and notice it is STILL on my bill Can someone please CONTACT ME???? I can't get someone on the phone, chat or here? Someone please get in touch and take the Platinum Service off my bill!!!
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kimberley hendry
(@kimberleyhendry) reported
Omg why is my signal sooooo bad!!!??? I’m going to move to Telstra
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Modge
(@MidgeeModge) reported
@Telstra I gave up after checking for three weeks away. Also, I have been told on the phone and in person that they don’t take bookings. Try ringing as a customer and check yourself.
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Darren Bennett
(@darrenbennett76) reported
@Telstra Yeah that’s what I have been assuming. But it simply does not work. I just went to a Telstra store. They believe the issue may be that my billing account is not correctly associated to my Telstra ID. I’ll call support now and try this Avenue. Thanks again Ash.
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Modge
(@MidgeeModge) reported
@Telstra This situation is a result of moving all your contact centres off-shore. You local staff are overrun and your brand is bring damaged. No one recommends you on the Facebook page for my community of three suburbs near Indooroopilly. The problems are real and customers are noticing.
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Modge
(@MidgeeModge) reported
@Telstra The elderly are not often on Twitter or on line. They can’t get through on the phone. They can’t get into your stores. Telstra needs to take this valid criticism on board. I have been with you a long time and I am shocked by how bad the service is now. Start with Indooroopilly.
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AJ
(@811zed) reported
@telstra - I'm trying to change my direct debit credit card, but 1. the link on your site throws a 404 error, and; 2. phone support sends me a link, which gets me back to point 1. How can I talk to a human or get a link that works?
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Neville S
(@Niftymack) reported
@Telstra it’s bad when the Telstra complaints number that is used to call back onto get updates to your TIO compliant is not answered and still in after hours mode despite calling with in the hours stated on the recorded message of M-F 7am till 7pm