Telstra Outage in Cabarita Beach, Tweed, State of New South Wales

@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me

@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!

@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email

@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

@Telstra no NBN connection and 4G extremely slow at Banora Point

@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

3 days of no mobile service in South Golden Beach. @Telstra when will this be fixed. Can’t ring anyone to wish them a Happy New Year.

@Telstra help please

@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

@NBN_Australia My RSP is @Telstra I run a line test and it says everything is fine. "There are no confirmed interruptions in your area". Well, packet loss is a massive interuption. The issue is also not with the local equipment in my home but 100% of the time the issue lies with the NBN.

Yep, no stream tonight. Idk how they did it by Telstra has one up them selfs. Somehow "reactivating" our number Aussie can no longer connect to our modem and there isn't internet with Telstra. How do you **** up a number port this bad. ******* hell

anyone else’s Telstra wifi slow ? #telstra

@Telstra hi telstra my Telstra 4GX WiFi Pro Will not do the update to the 21.235.01.00.302 update help please

@Telstra Greg, you replied quicker than your messaging system. Whichever Executive sold you that messaging system is extraordinarily out of touch with customer experience. They got their bonus, customers and operators get a substandard means of communication.

@gecko_v2 @imluigifn that law is literally for service providers like optus and telstra and so they act fairly, like why are you such an odd cnt

@Loud_Lass "Listen Josh, Queenslands waking up, looks like there onto us. We're going on the 3rd Satdy in September so porkbarrel the bejesus out of it. What?..what? Fukin Telstra! What?... yeah and while your there tell Kelly and George to shut ******** up will ya!" ...

@triff81 @Telstra @Aussie_BB Thanks mate I would if I could heard very good things about them, Telstra still own my copper and won’t fix it, I have no other alternative

And like clockwork, it’s just past 5pm and .@Telstra mobile broadband turns to ****.

@ScottMorrisonMP What crap... no way you get a phone signal out there if you were with Telstra either