Telstra Outage Report in Cabarita Beach, Tweed, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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Problems in the last 24 hours in Cabarita Beach, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabarita Beach, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Cabarita Beach, New South Wales
Latest outage, problems and issue reports in Cabarita Beach and nearby locations:
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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Bat’s (@Qldstew) reported from Tweed Heads, New South WalesThe pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud
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Bat’s (@Qldstew) reported from Tweed Heads, New South Wales@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cynical one (@cynical_111) reported@Telstra About to live stream a conversation with a Telstra agent who refuses to cancel a service i haven't used for months. I have explained that i need to disconnect and there is no where on the app to do this. They refuse.
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Scott McConnell (@scottmc5) reported@Telstra what gets me is you know you have the worst customer service of any company I know and yet you still do nothing about it. You must have a revolving door of customers leaving.
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Courtney @ FFXIV ENDWALKER HYPE (@DemonHunter92) reportedJesus When my grandparents got their phone their plan was 10bucks and it was pretty much just call. text and 2gbs of data which they didn't want because their phone isn't even capable of using data. Now it's going up to 45 bucks **** off telstra, for real.
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Benjamin (@TheLawAU) reported@admiral_revan @NBN_Australia We did the Ombudsman but we were told if we did the complaint goes to Telstra, but they aren't at fault for once. I'll see how I go emailing Luke. fingers crossed he can help, hopefully, me living in another state won't be an issue! o7
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Dowse (@DowseSolo) reported@Jhxbi @Telstra fix ur head like there not gonna do anything if u just ******* swear at them every time they try help u retard
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Cynical one (@cynical_111) reportedThis is of course after not having internet for 11 days. What does @telstra do, they slow down my service even more with a text message. No call. Don't answer my app message, well they do, but 6 hours later in the middle of the night.
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Canowindra Curmudgeon (@tw1tteringclass) reported@RNBreakfast why didn't @frankelly08 challenge @senbmckenzie statement that the sale of Telstra was bad for RARA - it was the Howard gov't that sold off Telstra #auspol
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Geoff Tunks (@tunksee) reported@Telstra I ordered a new mobile phone for an elderly friend on 20/1/21 still no tracking or order confirmation. Money has been taken from his account. Tried online chat and also called 132200 no help. What do I do now? This is pretty poor service
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IceGecko (@GeckoIce) reported@Telstra This is also telstra hunting down people who cancelled their accounts.
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Al Crystal 🇦🇺🏳️🌈🇬🇷 (@barefootbloke) reported@timdawes @Telstra I do indeed. I'm not a sheep and will speak my mind. Some people have a problem with that. Good thing I don't give a ****.