Telstra Outage Report in Balwyn, Boroondara, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (34%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cooper
(@mchlcpr) reported
@Telstra A further reply. The Telstra Platinum people suggested that the problem was with my modem, and a replacement is being sent to me. However, this afternoon (after about 36 hrs), my upload speed returned to normal. Were there any problems identified in the 3189 Moorabbin area?
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Qryptsoner 🌱
(@coinspiracy17) reported
Just had a state wide network outage here in Sydney for Telstra and Optus. First the Australian major banks have an outage 2 weeks ago and now this? Too maybe events happening for all this to be a coincidence.
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DoobusScoobus
(@ScooobyDoh) reported
@geoffrey_payne Don't about the NBN,that was a manipulation by Telstra to obtain $10 Billion for the use of the Copper in preference to Fibre.If Telstra maintained the customer on any Copper ADSL service,other providers would be barred from taking it(law).Fibre was a detriment to Telstra revenue
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BCNS
(@bernieStew55) reported
The Telstra service in Port Douglas is so 2005. Everywhere you need it? Well, I need it and it ain’t here #portdouglas #telstra #telstrafail
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hoyzr
(@hoyzrfn) reported
@lukefnt @Telstra what in ********
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Empress Zucchini
(@ZucchiniBikini) reported
@MarkOMeara Neither! Everything was fine but they put off replying to me as they were heading into a movie, then phone was off. By the time they emerged from movie, there was a Telstra outage in area and couldn't send or receive. They were apologetic for not having replied when they saw msg
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Richard W Smith
(@RWS_01) reported
@CEO_TBD @BenRigbyJourno @lawsocgazette We are still trying to get our heads around Amazon reviews - probably jaded by all those Telstra customer surveys
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Cassie Parks B.Nursing Grad Cert Nurs(Crit Care)
(@CassieP54800776) reported
@Telstra Hi Lauren I spent an hour on the phone last night trying to sort out the problem. Telstra promised they would call back today - they didn’t call. Called them again today and they have no record of my call..,.,
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Carmen
(@trooroo1) reported
@David77447422 Nope, I got my tickets when I was in my car after Bunnings… I have been having problems with my phone and internet not sure if Telstra is doing up grades but for the last 3 days it’s been nothing but hell!!
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Mixcen
(@Mixcen2) reported
@Telstra @Ktchaoss o damn