Telstra

Telstra Outage Report in Balwyn, Boroondara, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Balwyn, Boroondara, State of Victoria 05/14/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.

  • mrgnarchrSCL Morgan B. Archer (@mrgnarchrSCL) reported from Melbourne, State of Victoria

    @salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra

  • georgie874 Georgie (@georgie874) reported from Melbourne, State of Victoria

    5 months since I got my new phone plan and Telstra still haven't been able to sort their shit at their end. FFS they couldn't be any worse these days. Useless as tits on a bull.

  • Northcoteben Bomber Ben (@Northcoteben) reported from Melbourne, State of Victoria

    @Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!

  • TimCarville Tim Carville (@TimCarville) reported from Melbourne, State of Victoria

    @findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    .@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.

  • silvmick Mick (@silvmick) reported from Melbourne, State of Victoria

    @Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    A national Outage of TIPT thanks for not letting your customers know @Telstra .... yes I’ve checked the outage page... it’s my account manager that I have to email that tells me there’s a problem!

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless

  • AndrewWirski Andrew Wirski 🇭🇲 (@AndrewWirski) reported from Melbourne, State of Victoria

    Telstra consumer service is non existent.

  • alexycyap Alexander Yap (@alexycyap) reported from Melbourne, State of Victoria

    I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace

  • _KGreally Kate (@_KGreally) reported from Melbourne, State of Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.

  • nukekitty verx 'gec' kallisti (@nukekitty) reported from Melbourne, State of Victoria

    @Telstra Nowhere near as bad as it was right now

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.

  • TomReynolds_AU Töm Réÿnöldš ❌ (@TomReynolds_AU) reported from Melbourne, State of Victoria

    Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LocustTBE Jordan (@LocustTBE) reported

    I have to have the worst luck when it comes to net problems **** works the past 2 weeks now week before the cup I’m getting .28 up like nice @telstra

  • DrErinne Dr Erinne Stirling (@DrErinne) reported

    Related: Telstra does not support international roaming in China for pre-paid customers.

  • bourkese Susan (@bourkese) reported

    @Telstra I still cannot view netball games on my iPad as a Telstra customer.

  • russellofearth Russell (@russellofearth) reported

    @Telstra Thanks, Jimmy. The disconnected party contacted Telstra earlier to get reconnected but they weren't able to help and referred them to "whoever requested the cancellation" but they didn't request a cancellation. Is there someone they can reach out to please?

  • crypto_bitlord7 Crypto ฿itlord (@crypto_bitlord7) reported

    @Telstra Nah bro say what you gotta say right here. I spent near 2 hours on the phone only to be scammed by a rogue employee Couldn’t even take the time to connect my service just straight out rugged me

  • QuestEvrythng Question Everything (@QuestEvrythng) reported

    @Telstra Why is dealing with you always worse than having teeth pulled? "No promise now can make you trust us less we can act on it" says your customer service. Having staff who make sense and actually know what they are doing would be a good start!

  • Kavyrr Kavyr (@Kavyrr) reported

    @Telstra You are ******* garbage please stop your service you actual ******* pagans

  • Doreenkhan16 Doreen khan (@Doreenkhan16) reported

    @Telstra have no internet, just wondering if Picton NSW is having a outage?

  • natecochrane 𝙽𝚊𝚝𝚎 𝙲𝚘𝚌𝚑𝚛𝚊𝚗𝚎 (@natecochrane) reported

    @TheNehad @Telstra I've had that in a previous life. T: "Hmm, I can't see your name in our customer database. Are you sure you're a customer?" Me: "What if I stop paying my bill, would that seal it for you?" T: "<beat> Oh, no, you can't do that ..."

  • crypto_bitlord7 Crypto ฿itlord (@crypto_bitlord7) reported

    Called Telstra last week to get a new high speed internet connection. They took my credit card details and never charged me. Called again today and learnt a rogue employee has been scamming people like this. Thanks @Telstra 👍