Telstra Outage Report in Balwyn, Boroondara, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?
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Cameron Menzies
(@cammenzies) reported
from
Melbourne, State of Victoria
Telstra you are the absolute worst!!! @Telstra
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app
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n 1 c k
(@nicksplitter) reported
from
Melbourne, State of Victoria
@paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.
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Malcolm Coe
(@malccoe) reported
from
Melbourne, State of Victoria
@Telstra how **** us your service
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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Muhammad Qaiser
(@mqaiser2) reported
from
Melbourne, State of Victoria
@Telstra my sim is not able receive or dial a call. Plz help.
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Nick Gayed
(@NickGayed) reported
from
Melbourne, State of Victoria
@Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!
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Rachel Kelly
(@_rachel_kelly) reported
from
Melbourne, State of Victoria
@Telstra as always an enlightening experience trying to get a hold of someone. Call and get cut off and sent an SMS. Absolutely hilarious. Can someone send me the link to cancel my Telstra service.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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Narissa Leung
(@rissL) reported
from
Melbourne, State of Victoria
Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra Have you looked into a range booster? I know they exist and can be legally used. Might be costly, but cheaper than dealing with second tier support.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Number8Wire
(@Brett_over_it) reported
@MinnsChris @GDixon1977 How about @Telstra? Same situation. We in rural areas have NO choice but to use these crooks, and then we get shafted for **** house reception
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Ripened2Perfection
(@Ripened2Perfect) reported
Well the @telstra saga continues- 8 months now and still not fixed. Reception is 0.1 down &1.7 up! Case manager rang 10 days ago & said they were going to contact mobile support for help with, they then told me they were contacting the case manager for help? Catch 22 brilliant.
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Roderick Jon
(@roderick_jon) reported
@Telstra how do I get to speak to a customer support member who can actually help me with my order instead of doing random nonsense and making the problem worse?
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Aʟᴀɴ FiᴛᴢGᴇʀᴀʟᴅ - Practice Connections Advisory
(@pracconnect) reported
From a chat box from @Telstra over the continuing ClusterF*ck that is my NBN connection: "I appreciate you have been a loyal customer to Telstra. I am extremely sorry for the incompetence."
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Luke Johns
(@FattieJohns) reported
@NBN_Australia you need to sort out how you take care of people connected to your service. I haven't had internet or home phone for over 2 weeks, @Telstra has done everything they can, and you guys keep saying nothing is wrong. If that's the case why doesn't my service work?
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Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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🏳️🌈 Rights, Truth & Justice, not Conspiracies
(@BrettskiMelb) reported
@LNPvoterfail And if I ever do answer a call, because I am expecting a call-back or something… I never answer with my name, and I never tell them any details until they have confirmed who they are to me. Telstra used to be pissed with me as I would not provide 3 points of ID when they called!
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QMN6VZ83
(@UnwissendTas) reported
@Telstra Thanks Greg. I preordered on Friday night. Then Saturday it was cancelled for ID reasons. Went in store Saturday. Couldn't process. They promised manual process Sunday with a call back. Still no calls. Call centre can't process? But it doesn't appear to be a credit issue? Desprt
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ainsleysboo
(@ainsleysbae) reported
some telstra employees are so RUDE
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Shelldon and Big Rippa ,Little Maggie, Thomas 🇦🇺
(@ShelldoHanson) reported
@BeachGirlJan @ScottMorrisonMP @Telstra internet should of been discounted for covid , every one is using it for sure more , the gov should of been on to that but there you go something else they never fixed thought of