Telstra Outage in Old Bribie, State of Queensland

So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul

@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

@MColvinMcKenzie @ray_peck @Telstra @WilloughbyCity Having worked as a A. grade Ganger' for BCC, that's a toe tripper, I daresay there will be incident reports made about it previously,looking at the mould on the concrete, (never been inspected), that's just my opinion tho'

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

Tell Telstra to **** off.

Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

@Telstra can you tell me why the internet has been so slow in Keith South Australia recently? #telstra

@Telstra How about fixing people's current issues with their services than trying to promote new shite stuff?

Australians! Any of you with the Boost mobile network? If so, would you say it’s worth it? & is it better than the Telstra network?

@Telstra @Sissy358853639 You mean the feedback form which always yields a “too bad, it’s within spec” response from your team? Right.... I personally wouldn’t waste my time.

Honestly nothing captures the absolute lack of Federal leadership on reproductive rights in this country than the government selling them down the river for about an extra decade in exchange for partially privatising Telstra. It is just so tediously Auspol.

@Telstra any internet issues in 3072 at the moment? Can't get any internet connection at home.

@Telstra no response to getting some out to fix broken phone cable after repeated txt calls and hang ups

@Telstra I have cancelled my NBN broadband service with you more than a month ago and I cannot get anyone from #Telstra #customersupport to refund me a amount sitting in credit on that account. No way to reach your live team through app/phone. #ombundsman complaint perhaps?

Are you kidding @Telstra. Told to use app to get help with appalling NBN coverage. Started the process at 3.57pm - had to keep checking whether anyone was there and got constant messages asking me to hold on a second.

@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠