Is Telstra having an outage in Old Bribie, State of Queensland?

@plalor @Optus I had my long-standing issue resolved last week with Telstra. An operator in Townsville and a technician out two days later - a new smart modem - bingo!!! 56mbps.

TELSTRA, Your inability to fix Michael West's NBN problem is doing your reputation harm on Twitter.Please get a move on.

@Telstra Nooo. it costs 3 to 4 times as much as what I’m currently paying... very very poor value I’m afraid. To be honest, this sort of thing seems very short sighted. I often recommended Telstra because they had this cool data sharing option, and it worked well with your tablet devices

@Telstra My issue is that this makes it much more difficult to maintain those devices I purchased because you had data sharing. I wouldn’t have purchased a 4G iPad through Telstra if I was just going to tether it to my phone... this is impractical at best.

Just took me 67seconds to get the 15second ad in front of the dubious Shaun Marsh LBW video to work - I never got to see the wicket. My @Telstra internet is fkn appalling. Fk. This. Shit. It’s 2018 FFS!!! Moving to Uzbekistan 🇺🇿 for better internet.

@TonyVizza @deniseshrivell Yes I’m still on adsl2 nbn next year and the service via @Telstra is very poor and often intermittent

@MikeFitzAU @ms_michellelaw Yes Telstra, no service, pay the board shitloads

@pwwingman @ms_michellelaw Ditto. ADSL over Telstra copper. TPG tech visited today. Signal attenuation both inside and outside the house. Frequent drop-outs. :( Had to use mobile tethering for the last few days.

@deemadigan @bubbletheviking Telstra has a 'universal service obligation' part funded by the Cth Govt. Surely emergency texts would be an apt usage of it. Imagine how many will be sent in #queensland this week as #TCowen #CycloneOwen goes the full Cat 4

@MChandlerMather Let's bring Telstra network back Max. Bloody cheek. UnAustralian. Profitfromdisaster.

@NBN_Australia & @Telstra It’s Now Been Three Days Our Landline Phone & Internet Have Been Down with your So call customer service reps not bothering to get in contact when they say they will!! Bit Hard without a Landline Though #NotGoodEnough #JustWantItFixed

Day 6 of no internet, cheers @Telstra your website changes the proposed fix time from a couple of hours to 2 days on a random basis. Honestly the worst service I've ever received. Shocking.

@goose2448 @RSHunter71 Lol or find another ****** hah I am not too fond of Samsung's products either or provider phones like optus or telstra too much crap I like clean OS which I will give Apple credit they don't let the telcos bloat em too much down here

@Telstra still no freaking internet at 4153. No phone call backs..no info on outage site except it says a phone problem. There's no phone problem..its the freaking internet. You're driving me insane.

@Telstra That's the number i rang this morning. They said they had to have call backs because their system was down. They never called back. The internet is off and on every 5 minutes. I'm not ringing again today. I'm bloody fed up. No tv..no computer..running out of phone data.

@Telstra Yes. Well Idid all of that..as I always do. Says we have an outage affecting our phone line..which is working just fine btw. Did the usual stuff..no good. Rang Telstra who said their system was down and they'd call us back.6 hours ago.nada Thnks for the patronising b.s tho.

Seriously @Telstra internet outages from Friday to Monday last week, and get home from work today to find outage again, and again not sure to be fixed for 2 days. How the hell am I meant to work from home. Shocking service

@weedo04 @Telstra Shit also

@joannejacobs @Telstra Yeah yesterday was bad

@jessfraz Ugh my parents did the same thing! Disconnected the $200 awesome router I spent a week setting up and connected the shitty Telstra one instead just because Telstra's tech support can't cope any other way. It's Telstra's fault they get 0.8mbps not the router!

Bloody @telstra are useless!! We've had so many outages, they won't give us a back-up modem even tho others pay less but get them automatically because they're not stupid enough to stay with the same stupid company!

@Telstra Yup there the numbers I’ve used and the problem is not fixed. Need someone higher up the food chain who doesn’t just tell me the same thing ‘put all your contacts as “safe” contacts’. Not the answer. Hasn’t worked. Fail @Telstra

Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

This is hopeless. I expect we won’t be charged fees for a service Telstra has failed to supply for more than a week.

@Telstra Have an Australian customer service member call me. I have lost patience with Phillipines based call operators not being able to fix this.

@JustMyselfDeb @Telstra I can’t wait for @google loon or any other comparable system to change the face of telcos as we know it. The problem is that they’ve forgotten the customer. They’ve built processes for internal efficiency not for customer experience

@Telstra Simply porting a mobile number from my business account plan to my personal account plan. After following the exact steps given by several support staff over two weeks I get to the final step to be told it can’t be done. Now I have two plans & still no ported number

@Telstra I have an NBN and Foxtel Cable outage - Any outages in Mt Gravatt East, 4122.

@Foxtel I am getting no signal - I stay in Mt Gravatt East, 4122 - No outages are listed on the Telstra site - I have cable foxtel

@Telstra nbn internet and foxtel via cable are both down for me. I stay in Mt Gravatt East, QLD

@mogg67 @Telstra Ongoing for ages Helen. So over it. I don't even bother calling them anymore. Terrible service.

So there is an outage in my area and Telstra cannot tell me when the service will be resumed. That's great eh? Can we put my account on hold then? Good fanks @Telstra

@iamatboy @Telstra No. Foxtel keep sending me texts saying there's an outage. No shit Sherlock. This we know.

Hey @Telstra is there an internet outage at Moggill 4070?

@Telstra Done all of this, still running very slow on mobile back up

@Telstra Is there HFC outage in Camp Hill Q4152? One website says yes, other says no. No WAN light on cable modem. Rebooted still no go. Has been down since this am says back on 7pm 30th. You're kidding? Tethered to phone atm but that costs. Free data on phone till it's fixed?

@telstra Platenum... complete joke! Net dropouts for weeks, today’s Platenum service appointment didn’t turn up! Apparently, no record in their system, so another 7 day wait for a ‘hopeful’ repair! #Dissatisfied #UnhappyFamily #Stress

@Telstra It says there’s no outage found in the area. But my data still not working. Same thing happened when I got back from my holiday.

@IanNearhos @Telstra @TPG_Telecom @iiNet Been very happy with @Aussie_BB, great customer service. Even when we had bad teething problems with NBN (not Aussie's fault) they were very good at pursuing solutions.

More @Telstra dropouts at my property! Getting silly now! Telling me tickets have been closed and all resolved... you keep your KPI metrics healthy whilst the customer suffers dropouts why don’t you! Time to jump ship!

Hey @Telstra day 3 in the internet free zone you’ve got going in Corinda. Come on - you can do better than this. At least update the outage page.

@Telstra yo Telstra what’s with the NBN drop outs? This is pretty avg when I have just upgraded my service with you.... pretty average.

@Telstra Greg after another half hour on @telstra chat I’m assured that the outage is continuing, the technicians are still working on the cut cable and that service will come on at the end of the day. Your outage webpage is incorrect

Hey @Telstra when will the 11 hour cable outage in Corinda 4075 end? It’s been 13 and counting. Your website’s outage info is wrong. Service has most definitely not been restored.

@WYS1WYG @slpng_giants_oz @andy_penn @Telstra As a former state Telstra Biz of the Year winner, I know this does not align with Telstra's values. I'm sure it's an oversight and it will be remedied soon. Confident we won't be seeing financial support for Sky after dark from @Telstra

@TPG_Telecom Street line fault, again, @Telstra to fix it over the next 48 hours. Just wondering out loud if anyone realises the shopping bag that gets used to protect my street's copper lines from water is bio-degradable ... :P

Hi @Telstra, I got an email about my NBN speed not being as expected and asking me to call and discuss further. Called and was told there’s nothing that could be done, but I could cancel my contract. Is that really all?

Eurgh. Just spent 40 minutes on the phone upgrading my @telstra mobile contract only to discover they've sneakily withdrawn data sharing, so had to cancel the whole thing. *sigh*

@Telstra is there an outage in Sandgate Brisbane 4017. No internet here currently. Thanks

@Telstra Please provide info on service difficulties in Wellington Point Qld. I have strange static instead of dial tone, cannot receive calls or dial out #auspol

@Telstra It’s your Canberra one, the outage wasn’t long, but data speeds were slow

Sigh, phone call from @Telstra complaints team. I explained my complaint and what I needed help with. They then proceeded to do EXACTLY the same thing the Live Chat support reps were doing that caused me to make the complaint. So much for listening to me...

3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

@Telstra has legit the best customer service out there I didn't expect them to call me about my plan and the phone swap over. Legends

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

@makq_makq Hi there, if you are unable to resolve your complaint with Telstra you might want to consider contacting the TIO. The TIO provides a free dispute resolution service for customers having issues with their service provider. Feel free to contact them on 1800 062 058.

@MichaelWestBiz @Telstra I had the same problems with Telstra 16 years ago and ditched them and also Vodafone for Optus Other than about 3 outages for an hour or so max I couldn't be happier with Optus Telstra have always been an embarrassment God help us if Telstra purchase the NBN

@punkt @jon_black_ My APN has always been switched on; in fact my tethered devices get an IP address - just no internet content!! I suspect an issue with how MP02 talks to the carrier (Telstra). No helpful reply from Tech Assist either.

@andrewwhiteau Not sure re Optus but Telstra support asked me to run it the other day, and it was ok.