Is Telstra having an outage in Old Bribie, State of Queensland?

@Telstra Yup there the numbers I’ve used and the problem is not fixed. Need someone higher up the food chain who doesn’t just tell me the same thing ‘put all your contacts as “safe” contacts’. Not the answer. Hasn’t worked. Fail @Telstra

Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

This is hopeless. I expect we won’t be charged fees for a service Telstra has failed to supply for more than a week.

@Telstra Have an Australian customer service member call me. I have lost patience with Phillipines based call operators not being able to fix this.

@JustMyselfDeb @Telstra I can’t wait for @google loon or any other comparable system to change the face of telcos as we know it. The problem is that they’ve forgotten the customer. They’ve built processes for internal efficiency not for customer experience

@Telstra Simply porting a mobile number from my business account plan to my personal account plan. After following the exact steps given by several support staff over two weeks I get to the final step to be told it can’t be done. Now I have two plans & still no ported number

@Telstra I have an NBN and Foxtel Cable outage - Any outages in Mt Gravatt East, 4122.

@Foxtel I am getting no signal - I stay in Mt Gravatt East, 4122 - No outages are listed on the Telstra site - I have cable foxtel

@Telstra nbn internet and foxtel via cable are both down for me. I stay in Mt Gravatt East, QLD

@mogg67 @Telstra Ongoing for ages Helen. So over it. I don't even bother calling them anymore. Terrible service.

So there is an outage in my area and Telstra cannot tell me when the service will be resumed. That's great eh? Can we put my account on hold then? Good fanks @Telstra

@iamatboy @Telstra No. Foxtel keep sending me texts saying there's an outage. No shit Sherlock. This we know.

Hey @Telstra is there an internet outage at Moggill 4070?

@Telstra Done all of this, still running very slow on mobile back up

@Telstra Is there HFC outage in Camp Hill Q4152? One website says yes, other says no. No WAN light on cable modem. Rebooted still no go. Has been down since this am says back on 7pm 30th. You're kidding? Tethered to phone atm but that costs. Free data on phone till it's fixed?

@telstra Platenum... complete joke! Net dropouts for weeks, today’s Platenum service appointment didn’t turn up! Apparently, no record in their system, so another 7 day wait for a ‘hopeful’ repair! #Dissatisfied #UnhappyFamily #Stress

@Telstra It says there’s no outage found in the area. But my data still not working. Same thing happened when I got back from my holiday.

@IanNearhos @Telstra @TPG_Telecom @iiNet Been very happy with @Aussie_BB, great customer service. Even when we had bad teething problems with NBN (not Aussie's fault) they were very good at pursuing solutions.

More @Telstra dropouts at my property! Getting silly now! Telling me tickets have been closed and all resolved... you keep your KPI metrics healthy whilst the customer suffers dropouts why don’t you! Time to jump ship!

Hey @Telstra day 3 in the internet free zone you’ve got going in Corinda. Come on - you can do better than this. At least update the outage page.

@Telstra yo Telstra what’s with the NBN drop outs? This is pretty avg when I have just upgraded my service with you.... pretty average.

@Telstra Greg after another half hour on @telstra chat I’m assured that the outage is continuing, the technicians are still working on the cut cable and that service will come on at the end of the day. Your outage webpage is incorrect

Hey @Telstra when will the 11 hour cable outage in Corinda 4075 end? It’s been 13 and counting. Your website’s outage info is wrong. Service has most definitely not been restored.

@WYS1WYG @slpng_giants_oz @andy_penn @Telstra As a former state Telstra Biz of the Year winner, I know this does not align with Telstra's values. I'm sure it's an oversight and it will be remedied soon. Confident we won't be seeing financial support for Sky after dark from @Telstra

@TPG_Telecom Street line fault, again, @Telstra to fix it over the next 48 hours. Just wondering out loud if anyone realises the shopping bag that gets used to protect my street's copper lines from water is bio-degradable ... :P

Hi @Telstra, I got an email about my NBN speed not being as expected and asking me to call and discuss further. Called and was told there’s nothing that could be done, but I could cancel my contract. Is that really all?

Eurgh. Just spent 40 minutes on the phone upgrading my @telstra mobile contract only to discover they've sneakily withdrawn data sharing, so had to cancel the whole thing. *sigh*

@Telstra is there an outage in Sandgate Brisbane 4017. No internet here currently. Thanks

@Telstra Please provide info on service difficulties in Wellington Point Qld. I have strange static instead of dial tone, cannot receive calls or dial out #auspol

@Telstra I cannot dial out or receive call in Wellington Point. Any service outages?

@Telstra fix your shit pls wtf man

@Telstra never did it before

Hey @Optus, @VodafoneAU and other #telco providers. I want to transfer my postpaid number to my iPhone XS eSim. Support this soon and I won’t be the only one leaving Telstra for the first to provide this.

@_sara_jade_ Oh and "Madam I am from Telstra your internet connection has a problem"... Ask for their Staff ID number, you'll never hear from them again...

@Telstra any ideas when the cable broadband will be fixed in 3194 area. It has been down since 12pm and no updates of when it will be restored on your outages page

@Telstra Nothing a little more energy at the transmission tower won't fix

@Telstra still trying to save on power bills instead of trying to provide a service to customers. Turn it up!

@Telstra It's all in our contact history Dani and I understand you are trying as an employee of Telstra. The problem is the organisation is constantly failing clients. Today was a critically important day for us and the connectivity issued greatly impacted our affairs.

Tue: I call Telstra about a mobile reception issue “we’ll investigate & call tomorrow.” Wed: No call. So I call. “Oh, sorry, we’ll create a ticket, investigate & call you tomorrow” Thurs: No call. So I call. “Sorry, they take 3-5 days. I’ll assign a case mgr, but they’re closed…

@FOXTEL_Help Yeah I’ve been trying to fix it all day .. on my second Telstra tv when I go to login it says I have Error 4011 which is a wrong password or I’d but I know they’re right