Telstra Outage in Old Bribie, State of Queensland
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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Telstra problems in the last 24 hours in Old Bribie, State of Queensland
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Most Reported Problems:
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Internet
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Phone
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E-mail
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Wi-fi
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Total Blackout
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TV
Telstra in Old Bribie, State of Queensland Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telstra Issues Reports Near Old Bribie, State of Queensland
Latest outage, problems and issue reports in Old Bribie and nearby locations:-
Rae Allen (@raeallen) reported from Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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michael scully (@scully65) reported from Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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michael scully (@scully65) reported from Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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belindajane (@BJOfficial) reported from Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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D (@etredoo) reported from Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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D (@etredoo) reported from Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Lisa (@skwirezee) reported from Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Rahul (@wildnez) reported from Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:-
zyzzbutstillwoz (@Embodiedzyzz) reported
@Telstra Look imma be real wid you tom 5 days of no bills ain't gonna fix the lost revenue on my US stocks and my asx stocks you feeling me imma need something more to make me like yeah these fellas care you know what I mean or I be up leaving to like another ISP who be good fellas
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Magey 💕 - GANYU TIME (@MageySenpai) reported
if theres anything i can say dont use telstra as your internet provide, they are by far the worst one ive ever experienced
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Magey 💕 - GANYU TIME (@MageySenpai) reported
.@Telstra yo why isn't my net working, every few minutes it just drops out, getting real sick of it. have had to deal with so many issues in the past 2 years.
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zyzzbutstillwoz (@Embodiedzyzz) reported
@Telstra Yo look tom appreciate the bot *** response man but like I be needing real help none of this power cycle stuff because I already beenst done that you know what I'm saying... I followed the stuff on your webby but **** still acting up imma need help bruv coz I lost $100k today
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nin9ar9 (@nin9ar9) reported
@Telstra Mate honestly I've already decided to switch to TPG I just want to know what the f happened when I tried to contact support.
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John Smith (@jdh00001) reported
@Optus @dougfknsteele If you are an existing loyal customer who ordered an upgrade a couple of days before Optus got around to sending around the $200 device discount, you are treated as an idiot worthy only of contempt and utterly ignored in all complaint proceedings. I'll be moving to @Telstra
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Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales
@Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.
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Nth Syd Innovation Network (@NSydInnovation) reported
@Telstra @JonoHerrman if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.
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Bill Bloggs (@Donkey_Voter) reported
@Telstra What's happened to the BigPond Cable network in Manly NSW? Down most of the day and not expected to be fixed until Wednesday night.
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Maxibon (@thiscassgirl) reported
We had issues with our nbn & the tech was meant to come yesterday & nobody showed. Today telstra says they're gonna slow our internet as using mobile data. Call up & ask what's going on. Apparently nbn changed the port we use & nobody told us. Working fine now