Telstra Outage Report in Kooringal, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kooringal, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooringal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Kooringal, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Kooringal, State of Queensland
Latest outage, problems and issue reports in Kooringal and nearby locations:
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra Nah waste of time, you’ve outright refused to reimburse for no service, it’s either get a lawyer or warn others now.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau I moved a month ago. Is service ever worse, lazier or more inept? #Telstra email: “We ... need to undertake additional work before completing your connection … it's taking longer than expected.” SMALL BUSINESSES, AVOID BEING #Telstra CUSTOMERS
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💧💧Suzie Gold 🎀🎀
(@GoldSuzie) reported
@TelstraBcast Can you please help Had NBN connected 2 weeks ago Lots of problems Telstra man came to to install a new modem and sort everything out 20 minutes later I was unable to access most things Called Testra and they promised someone who be here within the hour. Didn’t
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Dave Benet
(@smbtechnology) reported
@Telstra I am not holding my breath. It’s been this way for years. Just fearful someone will be at risk in a life threatening situation and cannot contact emergency services due to poor signal.
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Lachlan Hunt
(@Lachy) reported
@Telstra I already know your systems show no current disruptions. Your systems are wrong. Send someone to Westfield, Miranda on the weekend with some phones to experience this for themselves. Stop making excuses. Go and diagnose and fix the ******* issue already.
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Dr Eleanor Limprecht
(@TheNeedtoRead) reported
Here's my money saving tip: Aldi mobile plans are cheap, easy to recharge, and they use Telstra network coverage. Please tell me yours in this season of spending.
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Jason Turner
(@Turner_JasonC) reported
Checking to see if there are any @Telstra service outages, especially webmail.
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Lachlan Hunt
(@Lachy) reported
@Telstra Been on the phone with Telstra Support about this for weeks. I just asked them point blank if they even sent someone out into the field with a phone to test the experience for themselves. They told me NO! Only remote diagnostics. Get your act together Telstra. Stop making excuses
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Lachlan Hunt
(@Lachy) reported
@Telstra Are you suggesting Westfield have made major changes to their entire building covering 2 city blocks, 6 weeks ago that now somehow blocks mobile data specifically on Telstra‘a 4G network?
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😷
(@jrgibson1) reported
@Lachy @Telstra Yup, completely agree mate. I’ve even spoken to the store and they’re like “Yeah, they know but there’s nothing they can do” it’s beyond embarrassing as their technical support will only investigate during the week — when it works without a hiccup.