Telstra Outage Report in Kooringal, Brisbane, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kooringal, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooringal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telstra
Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (40%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Kooringal, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kooringal, State of Queensland
Latest outage, problems and issue reports in Kooringal and nearby locations:
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Kelly Higgins-Devine
(@kellyhd) reported
from
Brisbane, State of Queensland
@Telstra Thanks. Your techs are back and trying to work out what the problem is.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@Telstra How are they supposed to contact him when he doesn't have a freaking phone. Last ctc I had was the tech would def be there to see him. I live 2 hours away and no-one let me know it was now an outage anyway. Only found out when I still couldn't call him. NOT GOOD ENOUGH!
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Reggaeh
(@Reggaeh) reported
from
Brisbane, State of Queensland
There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lila
(@lylotic) reported
interestingly, searching "**** telstra" and "******* telstra" on twitter they don't reply to anyone else. Could you imagine the legal case of them disconnecting me for saying the word **** on an open platform when not even directed at them, they had to hunt down and look for it
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Jeffrey James
(@NoireWriter) reported
@Telstra What the hell is happening to your network on the Gold Coast? For three days it's been consistently dropping out, running so slow and unreliably that online devices like Google and Amazon's Alexa are constantly flashing "Check your internet connection" on their screens.
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Martin Reid
(@TheAlbaMan) reported
@Telstra We had three contracts for 2+ years. the Numbers were 0456003470 (Martin Reid) My son Callum and Logan 0488004508 and 0429653666. As you can see there has been no usage for three months. Can you cancel them asap as the billing is tomorrow. Thanks to advise
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salty
(@QweenSalty) reported
@Telstra I'm in lockdown, without broadband I can't work & my kids are missing school, I've repeatedly asked for the fault to be escalated but they refuse to do it and keep passing me to a new "expert" who won't help, it's doing my head in
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salty
(@QweenSalty) reported
@Telstra my ADSL has been intermittently down for the past 3 days since my neighbour dug up the nature strip where the pit and cable are located. Nobody at Telstra faults will help me, I spent 4 hours troubleshooting with idiots who told me to call the local council FFS
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Stan T Man
(@Zaphod1954) reported
@Telstra #auspol #Australia Day seven of a Telstra failure. No change in the failed broadband that we pay to use. Second day a promised site visit by Telstra has not happened. No explanation. No call. Just did not bother to turn up. We phone, they promise, they fail. 😡😡
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John Lutge 🐀
(@JohnLutge) reported
@Telstra It's an area wide outage that has been foing for ywoyand a half weeks. Postcode 2049. Thanks for your non existant supporr during lockdown.
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Jeffrey James
(@NoireWriter) reported
@Telstra It sometimes says that there is an outage, then it doesn't. It is a recurring issue, WHY?
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JB
(@O_JohnnyBravo_O) reported
@Joabyjojo I'm with Belong. It's $25/month on the Telstra commercial network with 20GB/month data that's cumulative (I'm currently sitting on 150GB). Had no issues. Only draw back is no 5G yet, which I don't need.
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ilankesan
(@ilankesan) reported
I got a new silent phone number when I signed up for the Telstra NBN three weeks ago and I haven’t given it to anyone. Yesterday I got a scam call from Nicole from NBN threatening to terminate my service. @Telstra how did my number get out to these crooks?