Telstra Outage Report in Kooringal, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kooringal, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooringal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kooringal, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kooringal, State of Queensland
Latest outage, problems and issue reports in Kooringal and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Deb B
(@debkev62) reported
@Telstra I can just imagine how long your Telstra Chet would run for whilst trying to get that credit applied to your bill. Telstra stands for ZERO customer service. Don’t be fooled people. Buy your phone elsewhere.
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Ravi
(@Ravi46178913) reported
@Telstra When spoke to one of your consultant when I lost internet for 4 plus hour, she said she will resolve everything and she was gone to check the connection and never got a reply back... what an atrocious service
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Ravi
(@Ravi46178913) reported
@Telstra how long does it take to help a user, I’m trying to resolve my dropouts since 3-4 months now. Absolutely no help or support. Provided so far, except connection checks
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ᴮᴱSugakookie⁷fanofGrammyNominatedArtistBTSᵇᵗˢᵃʳᵐʸ
(@SugakookieOT7) reported
@Sarah65197247 Telstra is still struggling in my area so therefore @Foxtel is still down @FOXTEL_Help
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Colin Hempel
(@ColsMako) reported
@Telstra @andy_penn its ironic you are largely a phone company but refuse to use them yourselves Is that in case you need your own help line
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mike.
(@m1ke7asker) reported
@Telstra It came good, then dropped out again between 11-5ish yesterday. Couldn’t find anything on the outages page yesterday. See if it happens again.. never had a problem before. Odd
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Lily (comms open) ♡
(@Lilartist1400) reported
@ColsMako @Telstra Next problem I have I will be doing that
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Ben Shute
(@Ben_Shute) reported
Hot tip for @Telstra support, but when it says "agent is typing" on their live chat, there is rarely an agent typing
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Anthony Vescio
(@vesh88) reported
@melmuscat @Telstra @NBN_Australia Go iiNet. Had it for I think 12 years and never a single problem