Telstra Outage Report in Kooringal, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kooringal, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooringal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Kooringal, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Kooringal, State of Queensland
Latest outage, problems and issue reports in Kooringal and nearby locations:
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Janelle Miles
(@janellehmiles) reported
from
Brisbane, State of Queensland
@Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!
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Joshua Jokic
(@joshjokic) reported
from
Brisbane, State of Queensland
@Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Esma Versace
(@EsmaVersace) reported
from
Brisbane, State of Queensland
@Telstra ADSL. Internet connection has been slow and dropping out for weeks
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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Angela Bensted
(@twothumbswriter) reported
from
Brisbane, State of Queensland
When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Snedden
(@paulsnedden) reported
@Telstra The prepaid service is not listed in the Payments section of the app, as I've said previously. I only see it listed in Services section of the app. I cannot provide you screenshots of the Payments section as it includes PII data. I have 2 postpaid & the prepaid in this account
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Ben Dechrai
(@bendechrai) reported
Every time I try @Telstra again, I'm let down. Here's to a week on the road with a broken mobile hotspot 🙄 Considering they're the "business choice", there's a reason I've been a @VodafoneAU business customer for over a decade or so.
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Keith
(@GosuKeith) reported
@Telstra The issue has been resolved nevermind!
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Kim Maurits
(@KimMaurits) reported
@Telstra Thank you. I was speaking to renee on the secure messaging but she never got back to me and I can’t connect to it any more. After 5 days & 8 calls I’m too tired to do anything but wait for a modem to arrive. Just about used up all my mobile data. Cheers
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Keith
(@GosuKeith) reported
@Telstra hello i have troubleshooted it and it says there is no connection issues but i checked the speed and its still the same.
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Frawd Digger
(@scibat069) reported
@Telstra my home WiFi has suddenly started blocking Twitter (even when parental controls are off)...please help
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Paradoxa
(@Paradoxa18) reported
@Telstra Fault's known, fixed by "May 18". But you said "fixed" over & over & over last year. It wasn't. Landline would work, then not. How hard is it? An essential service. I keep paying. Still no home net: you haven't sent the dongle. Over a year. Don't send link, phone number please
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cat
(@heathledgcrs) reported
telstra support is the most useless thing ever
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jeni lee-chow
(@jenilee10) reported
As usual, Telstra is playing around with me! Got more phone calls from the Scammers who lifted money out of my bank account BUT WHAT IS MOST ANNOYING IS THAT I HAVE NOT HAD MY MOBILE PHONE SERVICE OR MY LANDLINE SERVICE AND I AM ON A MEDICAL DISABILITY -
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Leroy
(@youstupidbeaver) reported
@VodafoneAU Dunno if a 20 year loyal customer should have to stand in a store for over an hour while they transfer business to consumer, only to be told another 30 minutes of my weekend? No thanks. Don't care about my loyalty, I don't care about it anymore either. Hi @Telstra