Telstra Outage Report in Kooringal, Brisbane, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kooringal, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kooringal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Kooringal, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kooringal, State of Queensland
Latest outage, problems and issue reports in Kooringal and nearby locations:
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Citizen
(@sucksnitroMax) reported
@telstra had to laugh, I just watched an ad on TV where “Tom” from Telstra rang a business customer. Can you let me know how I reach Tom when I call Telstra with a query??? I always get a call centre in Malaysia.
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Owen Hay
(@OwenHay2) reported
@Telstra Yes it was the 18th or 19th it was down all day. Today it is low or no service. Phone restart not making a difference.
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Knit Ewe
(@knitewe) reported
@Telstra I was just at my local telstra shop. Told "Josh" my budget. He kept showing me phones above my budget. When I told him to stick to the budget, he told me I was rude for cutting him off. As I left, "Josh" said f** you. How do I take this higher?
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Matthew White
(@thaCodeMonkey) reported
@MrTobyCook @TechYESCity It's rare to find a place in brissie with FTTP. They mostly reused the existing HFC network. If it was Telstra HFC you should be ok.., Optus not so much lol
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Terry West 222
(@TerryWest222) reported
@TonyHWindsor Vital public assets like Snowy Hydro must be legislatively put beyond the grubby hands of the Fiberal Party, Snowy two is just fattening the cow to be sold off down the road, the public offered a chance to buy shares in an asset it already owned just like Howards Telstra fiasco.
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𝑴𝒔. 𝑫𝒊𝒏𝒈𝒐 🐶🐶 🇦🇺
(@ms_dingo) reported
still have internet issues. hooked up my telstra stick to the computer and will use that for now. something going on with router, or provider or NB* - who i won't name because then they pick up on the tweets. so far i really can't find where the problem is
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Darren Blake
(@Darren963) reported
@Telstra Checked day before due and was advised there was no appointment as they claim it was a major outage and I am not the only one affected. Which I don't believe as my outage occurred prior to cable being cut.
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SportAviation Pty Ltd
(@sportaviation1) reported
@Telstra Can you understand that all I want. Is my original number …….122 this has gone on 7 hr 50 min over 5 calls terrible service! For a simple request I live alone and are 74 years old living in remote area. I do not want to loose my original no *******122 it would isolate me
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
@jindivik Yes. It's not a Telstra issue. They've been very helpful.
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M3LJ
(@LJMBAU) reported
@sydney_ev @elonmusk It’s probably quite expensive to offer unlimited data over Telstra network, adding live feed will add significant data usage.. I wonder how they can do that for $10 a month?