Telstra outages and service status in Swansea, New South Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Total Blackout.
- The most recent signal from this area was received Jul 8, 7:27 AM GMT+10.
- E-mail (50%)
- Total Blackout (50%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swansea, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle
|
3 days ago | |
|
Newcastle
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone
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Ivan Hecimovic (@hecivan70) reported from Newcastle, New South Wales@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Andrew Cornwell (@ascornwell1) reported from Newcastle, New South WalesHey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Lenny (@fat_lenny) reported from Newcastle, New South Wales@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, New South WalesI moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra has got to be the worst Telco Issues since early September ongoing past 3 days playing a game of tennis with your people 0 result no service at all
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shane brollo (@brollsy) reported from Newcastle, New South Wales@Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service
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Craig Wilson (@mediahunter) reported from Newcastle, New South WalesHello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Megan Gitsham (@megitsh) reported from Newcastle, New South Wales@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
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Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Snuffles 🌸 (@Snuffle16106950) reported@robertveneziano @VoteLewko Incorrect ARTC handles Standard Gauge in AUS... Whist @VicTrack_Vic handles Broad gauge in VIC. But all should not rely on only one telco provider...the ICE radio are linked to Telstra! But optus has gone down too 2 years ago with the same result!
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Marcus Wong (@aussiewongm) reported@hutcho66 @MiddleMoney @Anneeokeefe Hence when Telstra network came back up for end users the railway systems were still boned.
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theRustler (@DanielT99875112) reported@JenHogben @senatorpennyqld No worries, would of been terrible for people on Indue's Re-badged Cashless Card when Telstra crashed other day as you can't make purchases as EFTPOS don't work without Telstra connection at least it was fixed by lunch a few yrs ago in Kununurra it wasdown for 24hrs
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Benjamin (@Ben_jamin1611) reported@VoteLewko @kennettstan Extraordinary that the Gov’t contract with Telstra apparently doesn’t allow a second network to be used as a backup.
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Listener Dan (@DanSmith18) reported@_benny4 It’s ******* laughable. Dear Leader putting out press releases demanding Telstra pay compensation. How about get stuffed Jacinta. You’ve neglected the infrastructure for years but sure, let’s blame someone else. ******* this government needs to go.
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Leighton Jenkins 🚴☕ 🇦🇺🏴 (@1stLeighton) reported@MikeCarlton01 @Telstra There is a lot of ignorance in this feed.., I’m not an expert but I know more than the average Joe Telstra has likely got the best technology and infrastructure and IT. Better IMHO that the other full service telcos These networks are incredibly complex 1/2
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A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported@GunjapartyOz @MikeCarlton01 @Telstra Y2k was fixed about 15 years before y2k. This was a simple time mismatch error and can happen on almost any machine regardless of the level of infrastructure or operating system. Try it yourself, set your system clock to some time in the past and try to update, then watch it fail
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Henry Bennett (@henry_benn51461) reported@OsherFeldman Long winded explanation for a deliberate silly thing to do, 000 is a number you use in an emergency situation, all available lines of communication should remain open. It’s not a play thing, Sarah should have just contacted Telstra to confirm the issue if that was important.
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Denise Difficult-Shrivell (@deniseshrivell) reportedThe Albanese Govt is clearly trying to shift full blame to Telstra for the outage - when it's actually both major parties who have set the regulatory frameworks which allows Telstra to operate #auspol
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Raymond McKeown (@RaymondKeown3) reportedWhat is pissing me off with the Media & this Telstra outage is, they are screeching for everyone to say sorry Guess what, sorry, does not fix & resolve the issues that caused the outage! However the media are not asking Telstra, what happened? why did it happen? WHAT HAVE YOU DONE TO ENSURE IT WILL NOT HAPPEN AGAIN!