Telstra Outage Report in Swansea, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Swansea, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Swansea, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Swansea, New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle
|
Phone | 26 days ago |
|
Newcastle
|
Total Blackout | 1 month ago |
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Newcastle
|
Internet | 1 month ago |
|
Newcastle
|
Internet | 2 months ago |
|
Newcastle
|
Phone | 2 months ago |
|
Newcastle
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Swansea, New South Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Megan Gitsham (@megitsh) reported from Newcastle, New South Wales@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Rhino (@Rhino11011) reported from Newcastle, New South Wales@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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steve jones (@steveway7) reported from Newcastle, New South WalesHi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Craig Wilson (@mediahunter) reported from Newcastle, New South WalesHello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
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Hayley Drayton (@hayleydrayton) reported from Newcastle, New South Wales@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra I'm am appalled by the was your Telco has been unable to rectify anything at all I've been going around in circles for 3 days now with your team The real issue begun early September yet here we still are today with no results 0 home wi-fi 0 phone
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, New South Wales@Telstra your customer service is abysmal
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Justin Milligan (@JustinJMilligan) reported from Newcastle, New South WalesHey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Andrew Cornwell (@ascornwell1) reported from Newcastle, New South WalesHey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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xXxMiSsYmOnNxXx (@xXxMiSsYxXx1) reported from Morisset East, New South Wales@Telstra 5 business days.. Are you joking? Our speed is 0.25mbps We should just suck it up & keep paying for this service? & Just maybe someone will call by mid next week Please bump me up to someone who could possibly phone today?
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Rikelle Brown (@rikellebrown) reported from Newcastle, New South Wales@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, New South Wales@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@LisaGlass200 @Telstra ****. I’m so sorry.
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Paul Egglestone (@digitaldocs) reported from Newcastle, New South Wales@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Roseanna Bonar (@roseannab16) reported@Telstra no nbn to my home and very little service in my area for almost 7 hours now.. what’s happening? Located in Clyde North.. very frustrating
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Jay Mizzi (@JaydenMizzi) reportedHey @Telstra, any chance you want to let me activate my new service/sim some time this lifetime? You make switching from Optus incredibly difficult and your support team are of no help...
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Sam (bunny) Warren 🐇 (@SeedyFella) reported@ohlordhecomin No that's not right. Telstra post paid you get 40GB of data that slows down if you go over for $58 a month. That's the plan I'm on. I own my phone!
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Stephen Edgar (@netweb) reportedHey @Telstra, do you have any diagnostic report you can share with me in relation to the number of disconnects my internet service has had since Friday night? The storms here Friday night have left me with intermittent internet access at best and unsure of next steps
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Facebook NRL fan (@FacebookNrl) reportedwith all these athletes jumpin off sponsors cos of their dodgy **** WHY arent any NRL players threatenin andrew abdo to give telstra the arse, this brand literally aids & abets many unethical practices by sponsoring AFL plus their mobile coverage is fkn woeful in me toilet too
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dazz (@Killsmart777) reported@Telstra hi just wondering if pre paid service gets 5g network or only sim plan only?
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Ryan Williams (@RyanWil62993886) reported@ducky3612 @OMGTheMess Not exactly, the vast majority of management were ex-Sun Compter guys, and even the CEO had not built a network of any description, the Telstra people were all hack ground people.
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2FLY TY (@2FLY_TYE) reported@Telstra Optus and telstra goes down so we get @elonmusk new phone and his #starlink
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Larry O'Loughlin (@larryolarryo) reported@Telstra Service was great, no complaints, but now it's gone. Frustration is with internet service removal without notice (not @telstra or @NBN_Australia's fault) and we're the ones who suffer. Then restoration date is so far away! NBN was supposed to improve productivity not reduce it
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Larry O'Loughlin (@larryolarryo) reportedEventually @Telstra understood that they didn't need to arrange an @NBN_Australia installer or a @Telstra technician. But somehow that doesn't make service restoration any faster. Wires are in place, modem is still there, bills are paid, new contract entered. Reported 21, fix 31.