Telstra Outage Report in Adelong, Tumut Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Adelong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Adelong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Adelong, State of New South Wales
Latest outage, problems and issue reports in Adelong and nearby locations:
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AL Rurenga
(@ALRurenga) reported
from
Tumut, State of New South Wales
@Telstra Hi Megan, I noticed a refund form re prepaid services to be completed by 20 October 2020, which takes 6 weeks or so to generate a cheque. Would you be able to find out how the prorata refund is computed & whether I will be able to keep my number of the iPhone. Thanks for yr help
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Modge
(@MidgeeModge) reported
@Telstra I gave up after checking for three weeks away. Also, I have been told on the phone and in person that they don’t take bookings. Try ringing as a customer and check yourself.
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Rebecca Hammond
(@raahbeckah) reported
@Telstra According to my Telstra app I have 3 reference numbers: INC13181601, INC131171167 & INC13243023. So far this has been the worst connection experience I’ve ever had.
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Angry_Hela
(@angry_hela) reported
Hey Telstra. Your new on line format sucks. I can't find where I can manage my mailboxes. I stumbled on it once before but can't remember how I did it. I have printed out the help sheet but it doesn't reflect what I see when I go into MyAccount. Very confusing
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Judy Weldon
(@themeetings) reported
so laughable that @Telstra says they are bringing their call centres back to Aus. What call centres. I have tried calling 5 times this morning and been answered by an automated message telling me to go online and then hung up on. Great service - NOT!
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kimberley hendry
(@kimberleyhendry) reported
Omg why is my signal sooooo bad!!!??? I’m going to move to Telstra
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Modge
(@MidgeeModge) reported
@Telstra It is actually unbelievable to witness the amount of effort Telstra is currently directing towards ensuring that your staff don’t have to actually speak to its customers. This is going to permanently damage your brand. I am unimpressed.
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Rhys
(@rhys1508) reported
Moved somewhere that Telstra only service by adsl and they still keep trying to stop me cancelling my service lmao what is it 2001?
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Modge
(@MidgeeModge) reported
@Telstra The store manager told me that they were overrun because all your overseas call centrex are shut due to Covid. No other store in the major shopping centre I visit have similar cordons or security guards. I went to Optus and walked straight in to receive friendly service.
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Modge
(@MidgeeModge) reported
@Telstra No.They are not taking bookings. They have specifically stated that to me. Also, if you check the link you gave me, you will see that there are no bookings available for weeks. Please follow this up. The staff are also burnt out. They are rude even when the customer is polite.
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Modge
(@MidgeeModge) reported
@Telstra This situation is a result of moving all your contact centres off-shore. You local staff are overrun and your brand is bring damaged. No one recommends you on the Facebook page for my community of three suburbs near Indooroopilly. The problems are real and customers are noticing.