Telstra Outage Report in Aura, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
@Telstra That takes me to sign in, which takes me back to my account and the app.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Adam
(@Adam_Goldman) reported
from
Melbourne, State of Victoria
@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🦏 rhino
(@rhinoz) reported
@StefanSondi hm. would ask telstra directly again cuz belong will not get the full 5g force and yeh, still think the lil tower would have better reception. maybe just get one (first month usually free) and bring back if not working , or not good enough ?
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Buggles
(@PRL_Bugalo) reported
@MRowlandMP hey Michelle are you happy with @Telstra plan to remove x small data plan therefore increasing minimum plan from $15 to $25..? I understand the corprate greed angle but don’t they still get enormous government support to ensure community service obligations?
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JRC
(@JoshCarter_) reported
@telstra is Helensvale station a known black spot or is something up with my phone. Always drops to 3G but never loads anything.
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Phil Schmidt
(@PhilWSchmidt) reported
@BarrySteeleNB @Telstra The catastrophe that was the Morrison govt (now deserting as I type - Tudge😩😡😩) has left the country a laughing stock, from NBN to AUKUS. It'll take years to fix, if it can be🤔😟
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Daniel Apps
(@daniel_apps) reported
**** Telstra. Bunch of crooks. That is all
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Simon Odlum
(@simonodlum) reported
@Telstra you are the absolute pits.Your service is a disgrace. Two weeks of snail pace internet with no idea of a solution. The Telstra app is a horrendous clumsy joke which really does match the service. No wonder you block all Twitter fearing the worst responses! Wake up.
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Chris Mac
(@chrismac3500) reported
For anyone wondering how we are saving $1K a year on our two mobiles, here are the figures. We bought 2x $200 WW 365day SIMs. Each telstra mobile cost $58/mth = $1,392/yr for both. WW use the telstra network, but only 3G/4G. We get 2x 180G on WW. 1/2
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Allanah “Fitzy”
(@FitzyVA) reported
Rip, the storm in Sydney messed up our wifi and now our NBN modem doesn’t get power to it anymore 😵💫 @NBN_Australia @Telstra help plz
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.
(@rockingstarfish) reported
@Telstra I was affected by the NBN DHCPv4 outage yesterday. ABB was also affected, they kept their customers in the loop via twitter yet Telstra support led me to believe it was my problem and escalated to platinum support who wanted to charge me to fix YOUR issue. Disgusting.
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Not a 132 year old American comedian. Parody, ok?
(@AusGroucho) reported
@AaronDodd @Aussie_BB Back now, here, at least. The last time Telstra mobile went down in my area, it took 10 days to restore. 7 of which they refused to admit there was a problem. The problem, you ask? A road grader had torn cables apart. Not as obvious as one might think, it seems.