Telstra Outage Report in Aura, Cardinia, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (39%)
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Phone (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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jordan.tchpurishonakov
(@tchpurishonakov) reported
from
Melbourne, State of Victoria
My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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Tahan Lew Fatt
(@TahnyLew) reported
from
Melbourne, State of Victoria
So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?
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Denni
(@Denise97477477) reported
from
Melbourne, State of Victoria
@Telstra Always. It’s garbage
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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Megan Hennessy
(@milth) reported
from
Melbourne, State of Victoria
@TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
@geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DJG
(@djg1357) reported
@Telstra Thank you Jessica. After ~20 days of trying to resolve this and getting nowhere with zero Telstra support, I hope you will understand my skepticism that this will now be resolved, but I’m hoping.
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Gregor Heard
(@grheard) reported
@wimpakminyip @Telstra Hope not like the nati ‘just another day’ fortnight outage last year!
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Darragh Miller
(@dazler1) reported
@andy_penn @Telstra Well my latest bill arrived and third month in a row I have been overcharged for the WifiBooster service and again have to contact your Gold Service team to fix, they seem to think it’s fine to overcharge me again and have to contact you again to fix, #ACCC
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Karl Sayers
(@KarlSay88) reported
@Telstra I want to switch from post paid to pre paid online as my contract has finished. I did this for another phone in October without fuss. Now I need a credit check. Ridiculous by the operator on Hold support. #pleashelp #itsnotthathard.
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Rosie
(@AusSmallBiz) reported
@Telstra if a customer has been charged for a service and speed that can not be delivered for several years by TELSTRA are they entitled to a refund? TPG inform customers within 1 week and recommend they downgrade to a cheaper plan.
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AngryNana
(@AngryNana4) reported
@Telstra I was also given INCORECT INFO by another of your staff when I purchased what he assured me was a once-only data pack add-on. Later I discovered it is ongoing unless I cancel it. I suggest you call me TODAY because I am considering contacting the Ombudsman about this.
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john s
(@blimmey1) reported
@Telstra .Well another day of broken promises.Told last friday a technician book to connect landline for today;monday.This stated by my case manager ;lol great case manager.Hence Tech bloke "NO show"without a call to cant make it as i have given then my mobile number.I give up.
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dce&it
(@dceandit) reported
@Telstra I need your help on an update re nbn provisioning order SNA51922952. I’ve been waiting 3 days for an answer via the 24x7 app.
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Jacob oneill
(@Jacoboneill19) reported
@rezyn8 @Telstra You aren't getting better ping ever from any stupid online optimiser placebo bullshit. Want better ping, move closer to the server, simple. This seems basically like QoS, that's all, wich every modem basically implements anyway.
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The Weather Ferret
(@2017Ferret) reported
Please note: Both Gooseberry Hill and Hillarys Point Boat Harbour don't have TBRG (Tipping Bucket Rain Gauges) Pearce are currently experiencing issues with their TBRG Mandurah is currently offline during to a Telstra outage in the area @nobby15