Telstra Outage Report in Aura, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mirthisse
(@mirthisse) reported
@Telstra Not at all - still on the messaging service - my 4th consultant
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Thats_justalex
(@TJustalex) reported
Thought Telstra had cut my service for 48 hours but turns out I had my mobile data turned off. Yeh good.
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Michaela Newell🇵🇸
(@MichaelaNewell_) reported
@telstrahealth @telstra mum’s ‘emergency’ landline, as she’s on some Special Emergency phone package with you due to her age-isn’t working again. This happened on Christmas Day and another two occasions since. WTF?
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Mirthisse
(@mirthisse) reported
Dealing with @telstra via their online messaging service is a NEW TYPE OF HELL - 2 hours so far on an issue that could've been sorted with a 5 minute call!
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Michael Morris (he/him)
(@theMickMorris) reported
How to waste your life... trying to interact with @Telstra to resolve a problem!
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@lakshayjain
(@lakshayj577) reported
@myGovau I am overseas and my international Telstra sim is not working as I have to activate roaming. Is there any other way I am able to access my myGov account while being overseas?
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Chay
(@faerychay) reported
@Telstra extremely disappointed in the lack of service and accountability I’ve received since 10 Jan trying to sort out internet at our new home.
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peter
(@rightwingpeter) reported
@kelly_rdc WORSE ! Look at The Robots at Telstra , All Banks, Insurance Companies , the more technology we get the service seems to get worse ! You all know , for this push 1 or 2 etc , my record with the CBA Bank is 42 pushes to tell a real person I was going overseas !
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Babylonian Debt forgiver... 💉
(@PaulHenry524) reported
... that it's up to the customer to achieve a result from Telstra. (no mean feat). Internet that has been so much more critical in the last 2 years.
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David Bonnici
(@David_Bonnici) reported
@Aerohaveno I’ve found I have had better communication with big companies like Qantas, Virgin and Telstra via Twitter. You tweet an issue with their handle and then they invite you to discuss with DM. BankWest and Optus to website chat well.