Telstra

Telstra Outage Report in Aura, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Aura, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Aura, Cardinia, State of Victoria 01/23/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Aura, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Aura, State of Victoria

Latest outage, problems and issue reports in Aura and nearby locations:

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    @Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment

  • timothy_89 Timothy (@timothy_89) reported from Melbourne, State of Victoria

    @swandane @Telstra !!! Help him out

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Nope. Never anything there.

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Never down just extremely slow speeds for up to 48 hours

  • maartenijzerman Maarten IJzerman (@maartenijzerman) reported from Melbourne, State of Victoria

    @Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra

  • CraftBeerJay Craft Beer Jay (@CraftBeerJay) reported from Melbourne, State of Victoria

    @Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • SamJanda 👨‍💻 (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    @Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.

  • DiYaqSar Diana (@DiYaqSar) reported from Melbourne, State of Victoria

    @Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!

  • cliff311069 Cliff (@cliff311069) reported from Melbourne, State of Victoria

    @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

  • mattylalor Matt Lalor (@mattylalor) reported from Melbourne, State of Victoria

    @Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rossco65 Rossco65 (@rossco65) reported

    @elonmusk @thesheetztweetz Looking forward to getting it where I am in regional NSW, Australia so I can bypass the Telstra/NBN fiasco that sees us with poor and intermittent internet. (and paying $90/month for it). Starlink will be AUD $140/month but worth it for the speeds and alternative choice.

  • waynesball wayne ball (@waynesball) reported

    @Telstra A week down from so called Case Manager going to call and still nothing from Telstra. 6 months of trying to connect my new Apple Watch to my account, how hard can this be given my old Apple Watch was connected

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    @Telstra The particular problem is the set amount of data each day that doesn’t roll over. Too inflexible.

  • jesknight Jes Knight (@jesknight) reported

    @Telstra Yo, why is your app so ****? There’s ALWAYS an error whenever you try and do anything in regards to payments/extensions/reporting payment. We pay stupid high prices and you can’t even get an app to work #useless

  • shhsquirrel Ian Webster (@shhsquirrel) reported

    So @Foxtel my wife was just told that in order to upgrade our box to an iq4 we need to switch from cable to satellite? Why would this be necessary? Currently we use your service via a @telstra bundle but have lost On-demand access due to you crippling the old iq2 box.

  • merite_wines Colleen & Mike | (@merite_wines) reported

    @winsordobbin @ANZ_AU Telstra. Australia Post wine delivery service

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Ayo how TF yo internet service worse on NBN? Like how? Bruh y'all evolving ya internet backwards lmao. Fr would not recommend telstra to anyone. People aight but tis a shite company.

  • MarkPageCEO Pagey (@MarkPageCEO) reported

    @Kidcowboy2 @Telstra Hang on it 24x7.... that’s 168! Obviously not hours so presumably minutes or seconds per day of support... please advise which of these it is and what time the clock states ticking

  • Rawdyn Rawdyn (@Rawdyn) reported

    @Aussie_BB This is SO disappointing. As one who has invested in your company AND recommended it to clients and friends I'm left wondering where to now. It certainly won't be on the Optus network. The way this was sold to existing clients is right out of Telstra's playbook. Poor show ABB.😡

  • MarkPageCEO Pagey (@MarkPageCEO) reported

    @Kidcowboy2 @Telstra My bad... I thought 24/7 meant all the time but I now realise it means 3.85714286 hrs (I.e 24 divided by 7). Can you let me know what time the 3.86 (apologies for rounding up) hrs of support starts???