Telstra Outage Report in Aura, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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R. Obocop
(@raaahbin) reported
from
Melbourne, State of Victoria
holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.
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Martin Creely
(@martincreely) reported
from
Melbourne, State of Victoria
Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.
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Leo Stevenson
(@Leo__stevenson) reported
from
Melbourne, State of Victoria
@Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix
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Ben Beech
(@BenBeech22) reported
from
Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@vogrady2132 @RobbiePHannan @Bukumbooee @NickRossTech @delpjm @Kynes3 @Lellane @ABCmediawatch @Commsday @StevejCbr @jonaholmes48 Oh it’s great out in North Balwyn. Numerous addresses in our str have Telstra connections but don’t appear on NBN list. I got address added after a query at NBN booth in Doncaster. Then it disappeared, got it back but NBN site says no service till next May - next door has NBN!
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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Craig Morgan
(@Cram3073) reported
from
Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra No thanks. I have been through this process so many times before and it is way to painful. You have made so many Australian workers redundant, outsourced entire workforces and the quality of your product and service has suffered greatly. I'm out.
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
In the pursuit of decency and fairness can I publicly thank Jeff from @Telstra for fixing our internet issues.
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Henry Sutanto
(@fbib) reported
from
Melbourne, State of Victoria
@Telstra when I was connected with cable, I can stream anything with no problem, since changed to NBN streaming live sport is horrible!
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Tony Hamlyn
(@CampCounsellor) reported
from
Melbourne, State of Victoria
Hey @BelongAU you made me wait 4days for a 2nd @telstra techguy! He came and went, made a wrong call re my cable issue without consulting me, and now I’m being told I have to wait even longer. IT’s BEEN OVER FOUR WEEKS!!! PLEASE get him back NOW or I’ll complain to @TIOAustralia
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It is still under investigation, my 4g backup is absolutley useless and this has to be the 20th outage this year. I do not want to spend hours on the phone trying to get compensated for this. I'm done. Telstra disgusts me from a moral perspective as well as service. I'm out.
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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Nando 💪🇦🇺🇦🇷
(@ferparra) reported
from
Melbourne, State of Victoria
@russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I have already opened an account with another company. I just needed to vent my frustrations with what remains of this once great Australian company. You made 3.6 Billion last year How about settle for 3.5bil and keep your Australian workforce and quality of service. Shame
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkDav28417535) reported
Why Why Why, can we not get a decent internet connection. With Telstra, about 4-6 Mbps on average, sometimes less. We have a local supplier but can't get them due to line of sight issues. Can't get NBN as we are a rural property. 500 metres from housing development !!
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FG
(@FGecolarge) reported
@NBN_Australia This reply is being written on the Vodafone mobile network - as the Telstra wireless is overwhelmed.
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MRBL0NDE
(@Mrbl0Nde69) reported
@DarkViperAU @Telstra Lol wtf.. I thought my speeds were ****... 400mbps down and 45 Mbps up..
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Jordan Janssen
(@JordanCJanssen) reported
@Telstra …and now we have to wait a month or two for us to be together and go to a store to change over the plans. I can do it myself as an authorised person but, for the reasons you’ve stated, I need them to be here so we can change the physical SIMs over so as not to lose service. 2/2
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Jonny
(@JonnyGorden) reported
@DavidBe53174057 It took Telstra over 20 years to "be able to" correct the incorrect spelling of my name in their system Which presented a particular problem when the same system used that information to verify ID which failed every time 🤦
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FG
(@FGecolarge) reported
@NBN_Australia I have spent 90 mins or more trying to solve a problem that was not mine. This happened because NBN/Telstra are not placing this information on the website. At the moment the NBN link you recommend tells me there are no outages - true - its mega-slow! Poor info provision.
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SP-1-α "Spi Cybershark"
(@Spi_AU) reported
I suspect the prepaid dumb phones can't be unlocked partly because the single ones Optus and Telstra offer... are the same phone (an Alcatel one, built by TCL now). It's hard enough to get demand for 4G feature phones, and older 3G ones will be useless on one network in 2 years.
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MRBL0NDE
(@Mrbl0Nde69) reported
@Telstra @DarkViperAU I bet you don't help him out at all...
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Jordan Janssen
(@JordanCJanssen) reported
@cat240359 Unfortunately this is for a relative who lives regionally so needs to at least stay on the Telstra network — and they’d rather stay there than go with a MVNO like Aldi Mobile. Agree with the porting idea, the whole thing is a mess.
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Mark
(@MarkDav28417535) reported
@Telstra Min service agreement. That's like a restaurant telling me they are short staffed, but I will get my food eventually. What could anyone do on 1.5 ? Currently 4.7 download, .75 upload.