Telstra outages and service status in Aura, Victoria

Problems in the last 24 hours in Aura, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Aura, Victoria

Latest outage, problems and issue reports in Aura and nearby locations:

• 
  Luqman | 🍁 (@194_luqman) reported 2 minutes ago from Officedale, Victoria

  @woopdedoo652 @Telstra can you get someone who isn’t a robot to help the Unicorn out. Unicorn had a hailstorm destroy her fixed wireless. I don’t think doing a modem reboot is going to fix it ey.

• 
  Peter J. Coburn (@PJCwasHere) reported 5 minutes ago from Pakenham East, Victoria

  @Telstra It’s not my equipment (power off/on done) - leds indicate that it is at the exchange. Link=green(so talking physically back to the exchange), ONLINE= white (exchange has an issue), PHONE=nothing (no connectivity upstream of exchange)

• 
  Harry Hotspur (@LedleysLegends) reported 8 minutes ago from Pakenham East, Victoria

  @gleebo41 Yep we’re down....can’t even load the Telstra troubleshooting page....

• 
  Peter J. Coburn (@PJCwasHere) reported 8 minutes ago from Pakenham East, Victoria

  @Telstra NBN Internet service down in PAKENHAM. No outages reported. Leds: Link=green,Online=white,Phone=nothing. Problem@your Exchange.

• 
  Peter J. Coburn (@PJCwasHere) reported 23 minutes ago from Pakenham East, Victoria

  @NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.

• 
  anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported 32 minutes ago from Officedale, Victoria

  @andy_penn on @abcnews #breakfast said about @Telstra Loneliness Survey & wish to suggest also conduct a survey on disruptions and stress caused by its poor and frequently breaking mobile coverage in many areas, let alone Black Spots I have 3 services with frequent call drops

• 
  Peter J. Coburn (@PJCwasHere) reported 40 minutes ago from Pakenham East, Victoria

  @Telstra We are so reliant on the Internet… 24 hours is waaaay too long!!! This is no way to provide a ‘service’.

• 
  Peter J. Coburn (@PJCwasHere) reported 49 minutes ago from Pakenham East, Victoria

  @Telstra your NBN service is down in Pakenham 3810. Nothing on your sites. Time to fix?

• 
  Peter J. Coburn (@PJCwasHere) reported 57 minutes ago from Pakenham East, Victoria

  @Telstra PAKENHAM 3810 NBN down. Phones down. Connection to Exchange good. It’s downstream from there. How long?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph McG (@oohaah_67) reported 7 minutes ago

  @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

• 
  Mick P (@cimatesrv) reported 8 minutes ago

  @Telstra Personal i tried to do as you suggested got a txt msg saying my requests was not able to delivered on called your help centre they sent me a link filled in information now have to wait 5 days. TPG did it straight away all the way back to when I opened an account with them

• 
  AussiEx.au (@aussiExau) reported 8 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  zero🦭 (@ovrdosedeluzion) reported 9 minutes ago

  i hate telsyra i hate telstra i hate telstra i hate telstra i just wanna watch ******* youtube **** you

• 
  SèánoSerious (@MovedOnNotice) reported 12 minutes ago

  @kayosports The telstra and Qantas of the streaming world. Can't wait to figure out a way to never give you a cent again

• 
  Alpha Draco (@AdnanaPaula) reported 17 minutes ago

  I loved Telstra but they were too corrupt. They told me I am bulldozing through management when I sent an angry email to all C level excs cause they ****** over a customer and nobody took ownership. Was a good customer and I let them down because of them

• 
  Mel (@its_me_mel_xx) reported 19 minutes ago

  I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

• 
  Miles (@Michael1953_202) reported 20 minutes ago

  @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

• 
  Ricky🏄🏼‍♂️🦋 (@galumay) reported 22 minutes ago

  @Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.

• 
  Nyssa (@Nyscat) reported 23 minutes ago

  Oh how I hate @Telstra let me count the ways. Trying 2 help Dad order me a new phone its 4 yrs old, & self destructed. To confirm his identity online Telstra will only accept Drivers License or a foreign passport. To use an Australian passport to ID him he has to go in-store🤬