Telstra Outage Report in Aura, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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JarrodWeir
(@JarrodWeir) reported
from
Melbourne, State of Victoria
God dammit @Telstra. My cable internet has been down since Friday! Up until tonight, no outage has shown up on the outages site, although that’s NBN and says scheduled maintainance. On top of that, for some reason 4G is running at 2Mbps.
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra your solution of having a 4G sim in your routers for when the internet down is completely redundant when it runs at 1mb/s
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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Larry Bird
(@larrybirdizzel2) reported
from
Melbourne, State of Victoria
@SP_10 @Foxtel @Telstra just as bad with their shitty reception when trying to stream league pass on your phone. 😡
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Oliver
(@OliverNunis) reported
from
Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra and your service and customer service is some of the worst I’ve ever dealt with!
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra seriously you’re an absolute joke of a companythis is the third night in a row my internet has been down and then on top of that you’ve got to pay to enable port forwarding
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Matt Sutton
(@scruffymatt42) reported
from
Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
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David M Goll -Dà Wěi #IlikeBillShorten
(@sytrader) reported
from
Melbourne, State of Victoria
Having to snarf my wife.s personal hotspot coz @telstra ADSL is so ******! We’re being duck-shoved onto @NBN_Australia tomorrow! **** @TurnbullMalcolm and @TonyAbbottMHR for completely ******* up a good idea! You two are so ******* stupid!#nbnfuckup
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
I’m sure I speak on behalf of many Australian @Telstra customers when I say they’re customer service is an absolute disgrace. I don’t know what @andy_penn & his team are telling the off shore workers but it’s clearly a concern. Telstra’s rating should be that of 0 these days
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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Ant
(@AntB77) reported
from
Melbourne, State of Victoria
@jendudley Telstra told me to stay on cable as they can guarantee better service
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mona Nouh مۘــڼۨــےۧ
(@monmonaya) reported
@Telstra your customer service hands down is the worst I have seen so far. #Telstra #badcustomerservice
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The Weather Ferret
(@2017Ferret) reported
Having some Intermittent problems with the NBN this morning Using my back up Telstra modem Works at treat
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benjdunn
(@benjdunn) reported
@Telstra No, and my next-door neighbour is having the same problem, which is what this morning’s engineer said would happen since it was a problem on the street affecting a few houses
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Jason Andrade
(@jasonandrade) reported
@Idealaw @Telstra I don’t have this option to help with anymore but the only workaround i can suggest is needing to know an existing Telstra person (eg a friend) and then getting them to work on this internally for you.
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benjdunn
(@benjdunn) reported
@Telstra I’m currently waiting for someone to message me back on the Telstra chat. Can you help organise an NBN engineer visit please ?
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AdrianJSClark
(@AdrianJSClark) reported
@Idealaw @jasonandrade @Telstra 👋 I work for a wholly-owned subsidiary, if that's close enough? If you wanted to DM some info I can see what I can do. As I understand there's still huge COVID impacts on customer service centres, which is probably what you are running into.
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Mike Minihan
(@MikeMinas68) reported
@Telstra Still no solution completed here I will send DM
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CiceroConsultancy
(@CiceroConsulta1) reported
@joemann1234 I’ll try later. .@Telstra mobile broadband sucks ***** here
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Kaz
(@shoegalnycblog) reported
@Telstra Hi Angela, I wanted to trade in two iPhones I have. I have been into a store to have it assessed but cannot get any further help. No one seems to have a clue!
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Alan Jefferey Lee
(@alanjlee) reported
@Idealaw @Telstra I had the same problem. I had to recall like 5 times yesterday to finally get to disconnections.