Telstra Outage Report in Aura, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@Phil98529731) reported
@AGW_Emergency It’s the same with all government owned utilities that have been privatised. Telstra is a good example. Australia would have a first class fibre network to most homes & businesses if the government hadn’t privatised Telecom Australia, just to make a few quick bucks.
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💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹**
(@tutaekuri) reported
@Telstra Like the time you swapped my good landline for my bad landline and insisted I raise another incident. Helpful? **** off.
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Andrea ✨
(@fiannan) reported
Not only is the power out, but the internet (both mobile and broadband, before we lost power) is really ******* slow again today. Ergon and Telstra, kindly get your **** together.
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Lawrence Finn
(@Hipcatprintery) reported
@GladysB Speaking as one of the first webmasters at TPGi I would have to say that Telstra merging with TPG is the perfect cultural connection. Both companies want your money and don’t want to talk to you or help you with problems. Your lot shouldn’t have privatised Telecom. Your fault!
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Blue Mts Unionists
(@bmucinc) reported
@korstraw @sallymcmanus Or Telstra. All Australians, for generations, contributed to the creation and building of our national communication network but only those who could afford to buy shares could become part owners.
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Eternity
(@vEternity_) reported
@Telstra @AmHardBro Mitch here lives in the same suburb as me and we’re getting the same problem. Can guarantee this isn’t a hardware issue like I was suggested in dms
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Paul M 💉💉💉🦘💙💛
(@billiejoe87) reported
@GladysB What a load of ****. This deal will open up the TPG/Vodafone network to millions of people who could never have even considered it before with cheaper prices than Telstra direct. This Telstra/TPG deal will be the best thing to happen to the mobile sector in a very long time.
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Celia O'Rourke
(@CeliaJanewh) reported
@AGW_Emergency Tell me one instance where privatisation has benefited the public... Privatisation was one of the most idiotic policies creating failure upon failure...E.g Telstra is a monstrosity... 8 hours on phone to rectify an easily negotiated issue...
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Hubert
(@hubert3) reported
@Telstra ESIM setup still not working hours later. I am overseas and need this to work to set up my Telstra ESIM on a replacement phone to receive banking 2FA codes. Disappointing
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Samantha Maiden
(@samanthamaiden) reported
@AmberMaySchultz That was because John Howard did a secret deal with Brian Harradine to restrict the use in exchange for support to privatise Telstra