Telstra

Telstra Outage Report in Aura, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Aura, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Aura, Cardinia, State of Victoria 01/19/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Aura, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Aura, State of Victoria

Latest outage, problems and issue reports in Aura and nearby locations:

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • LePezzamystic1 Pez (@LePezzamystic1) reported from Melbourne, State of Victoria

    Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra We are so reliant on the Internet… 24 hours is waaaay too long!!! This is no way to provide a ‘service’.

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.

  • millionsofmyles Myles Harris (@millionsofmyles) reported from Melbourne, State of Victoria

    @Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra It’s not my equipment (power off/on done) - leds indicate that it is at the exchange. Link=green(so talking physically back to the exchange), ONLINE= white (exchange has an issue), PHONE=nothing (no connectivity upstream of exchange)

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra your NBN service is down in Pakenham 3810. Nothing on your sites. Time to fix?

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • gwendabgilbert Gwen Gilbert (@gwendabgilbert) reported from Melbourne, State of Victoria

    @RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    @Telstra refer to my complaint via Twitter on 11/2 for last time this happened.

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    @MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • StyxOCE Styx (@StyxOCE) reported

    Internet DC’ing in the middle of a 45 min game, if anyone knows a telstra engineer can you please tell them to **** themselves

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    Who has the slowest customer service phone help in Oz? Telstra, Qantas or Commonwealth bank ? All have CEO’s on millions. Have they outsourced labour to contractors or is own staff ? Feel sorry for the staff . Short staffed , probably underpaid and must be constantly abused

  • GamerAce11 Gamer Ace (@GamerAce11) reported

    @elonmusk Telstra’s being **** ain’t got any Internet for the last 3 weeks reckon star link will help?

  • stu6162 Tech, Creating Jobs, Tranquility, a better world (@stu6162) reported

    @Telstra Why would Samsung change the time? They have phones all over the world. So they rely either on location (which they got right) or network time which Telstra got wrong. It is 2022 why haven't Telstra worked with all your phone suppliers to get this right?

  • soniaahhh Dr Sonia Ahhh🌈 (@soniaahhh) reported

    OMG **** you telstra. We don't have daylight saving in the territory. Why was my phone even on Adelaide time? I sure didn't set it that way

  • cpmcgrath Chris McGrath (@cpmcgrath) reported

    @Telstra @stu6162 We report the problem every year and you never fix it. The timezone is set by the tower you connect to. When there is no daylight savings, for some reason you set the time to NSW time, in the final hours of the day before, you change it to Queensland time.

  • Paradoxa18 Paradoxa (@Paradoxa18) reported

    @JennaPrice @Telstra They have 2 years of DMs to scroll through. Ombudsman intervention then, promise made, never kept. Dozens of dms trying to resolve when phone out. They demand verification via links that do not work, all documented. Have limited dexterity Not wasting any more high farce But thx

  • Mitch_Hell Mitchell Bingemann (@Mitch_Hell) reported

    @joshgnosis @sainsburychina Didn't stop her weighing into the TPG Telstra network sharing deal! 🤔

  • Scott_P12 Scott Pincus (@Scott_P12) reported

    @AFL @Telstra @MushroomGroup How about uploading the whole thing instead of this 2 minute edited garbage

  • gudnotevl old hack (@gudnotevl) reported

    @Telstra Just checked my work iPhone and its happy.. must be the rubbish transceiver in the Samsung s20+5g you sold me (again). I'll chase the nbn issue separately.