Telstra Outage Report in Babinda, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Babinda, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Babinda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (39%)
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Internet (39%)
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Wi-fi (12%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Eliza Dunn
(@dunnbyeliza) reported
@Telstra I have been trying to call your customer service team to make a query. Instead of being placed on hold, my calls continue to be cut off and followed up with an SMS to a link online. Can I please speak with a team member?
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Matt Bond
(@monkeyvillelife) reported
@Telstra after seeing how you treat a customer of 10 ys with 10 devices, a ****** would be more useful in a convent. Thank God for @Optus.
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dont play ffxiv
(@dailysmtk) reported
@stelle_woods :OO oh maybe??? i still think it might be a reception thing because my dad's work phone is with optus and its still bad... maybe ill look into trying with telstra... i didn't know this!!
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AJ
(@811zed) reported
@telstra - I'm trying to change my direct debit credit card, but 1. the link on your site throws a 404 error, and; 2. phone support sends me a link, which gets me back to point 1. How can I talk to a human or get a link that works?
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Barry Tucker
(@btckr) reported
@m_mann1 It's not me Merilee, it's a local cafe. NBN is with Aussia Broadband & old landline service is with Telstra. The two are incompatible, or there's a refusal to co-operate or share or something.
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Cez
(@Claire_Juranic) reported
@Telstra How about no! I do this every time my internet goes down, being promised it won’t do it again and it does. Every Saturday, and not scheduled is ridiculous. It used to happen every Tuesday at 11pm (not high traffic). Why does this keep happening?
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Sigrid de Kaste
(@SigriddK) reported
@Telstra I already asked in Aug 2020 to CANCEL my platinum service and notice it is STILL on my bill Can someone please CONTACT ME???? I can't get someone on the phone, chat or here? Someone please get in touch and take the Platinum Service off my bill!!!
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Judy Weldon
(@themeetings) reported
so laughable that @Telstra says they are bringing their call centres back to Aus. What call centres. I have tried calling 5 times this morning and been answered by an automated message telling me to go online and then hung up on. Great service - NOT!
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guseyk
(@guseyk) reported
@TPG_Telecom guys, I think I'll need to cancel. I need to speak to Telstra first but can you please tell me what would be involved?
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Neil Daws
(@neil_daws) reported
@GusWhyte @stationmum101 There's your problem. You are with Telstra. Im told by customers they are just sent around in circles untill they give up.