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Telstra

Telstra Outage Report in Bacchus Marsh, Moorabool, Victoria

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Bacchus Marsh, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bacchus Marsh, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Telstra

Telstra is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bacchus Marsh, Victoria

Latest outage, problems and issue reports in Bacchus Marsh and nearby locations:

  • EmergencyBK
    Emergency&BushfireKits (@EmergencyBK) reported from Dales Creek, Victoria

    @nat_ofoibles Oh wow, that’s how I felt calling this guy during the week, lucky he already knew, had reported it to Telstra, but they still hadn’t done anything. He was receiving half a dozen calls a day from ppl like me, asking why he’d called & hung up - poor guy😬😔

  • JXT_Official_
    The JayStick JXT (@JXT_Official_) reported from Long Forest, Victoria

    @Telstra I’m still without service and been told to wait another 24 hours for account provisioning

  • tattooed_tanya
    Tanya Marie (@tattooed_tanya) reported from Long Forest, Victoria

    F@£k you @Telstra never EVER have I had service this poor..I hope my contract is almost done so I can take every thing I own FAR away from it. When someone says ‘we’ve booked a technician for you and this ones for real’ you know you’re dealing with an unprofessional company.

  • rfc60
    harry hoo (@rfc60) reported from Long Forest, Victoria

    @Telstra has the worst customer service. “To stop the harassment of your 83 yo father in a Nursing Home we need to write up an official complaint otherwise it will be never ending”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • markcurtis44
    Mark Curtis (@markcurtis44) reported

    @Telstra for nearly 2 months l have been trying to have nbn connected at my new house, your customer service is terrible,no one wants to bother helping sort this whole mess out !

  • Dolph2_83
    Aidan Dolphin (@Dolph2_83) reported

    @farmersway Same as at copeville **** speeds at the best of times. Telstra pull your finger out and get us proper reception

  • gondwanaman
    Rohan (@gondwanaman) reported

    @Telstra Because a tradesman affected by floods will suffer a loss, as well as bakers, butchers etc. Yet Telstra upper management will be not affected financially will they? If you can't provide a service then withhold the charges.

  • RacingPedigrees
    Kristen Manning (@RacingPedigrees) reported

    after great service at JB, now trying to get the promised @Telstra @SamsungAU extras for new phone and disappearing down an internet wormhole, over an hour on it and getting nowhere, sigh

  • PabloCEXcobar
    Pablo  (thegcodealgo.com) (@PabloCEXcobar) reported

    2/3 ..but because I was 24 hours late, #Telstra barred our service. In #Brisbane. During the floods even though I paid. Fully. So I called them.. waited.. and spoke to ‘Precious’ from Manila and 2hrs later: nothing.

  • SarahMoran
    Sarah Moran 💃 (@SarahMoran) reported

    Hello! Can you please tweet me with any support you have seen companies offering for Lismore? I know NAB was offering $1000, Telstra mobile data etc… what else is there? I’m collecting the info to share locally on the ground. Thank you!

  • PeterSouth68
    Peter South (@PeterSouth68) reported

    Hey @telstra, how does someone go about making a complaint regarding your absolute sub-standard service? The "Telstra app" doesn't recognise the word "complaint" (seriously). All my phone calls end up on hold for 30 minutes before I end up with an OS call centre with no idea.

  • CeleryJaguar
    Catherine Radley (@CeleryJaguar) reported

    Great, Telstra have shaped us again because of their inability to fix our line. We pay $95 a month for a phone line that doesn't work and lousy speed and connection which hasn't worked since last July. WHILE we live in a place where we can't get mobile reception INSIDE.

  • aussiejayuk
    ✈JayHockey-Smith (@aussiejayuk) reported

    @Telstra 4014 and 4008 have terrible service. Why??????

  • haz61283189
    haz (@haz61283189) reported

    @Telstra have a faulty reward product and have been waiting a week through online chat for help and keep getting fobbed off. Help?!