Telstra

Telstra Outage Report in Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 12/24/2025 23:30

December 24: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Draxxoce Draxx (@Draxxoce) reported

    @SorifL2 @Telstra They’re so dog **** my packet loss and lag has been awful lately rang them 8 times in the last 2 weeks and they’re so ******* useless.

  • troy__himself troy himself (@troy__himself) reported

    @Telstra Hi Tanasha, Nope. I've used online chat to 4 different people and none of them can help, to be fair at least the last person I spoke to raised a ticket. I still can't access my account.

  • ben__fisher Ben Fisher (@ben__fisher) reported

    @Telstra how do I report 5G connectivity issues? I’m in a 5G coverage area but not getting 5G service

  • Jysamon Jy samon (@Jysamon) reported

    @Telstra You guys need any help over there? Constant connection issues and Internet dropping out. You cannot even hold a stable connection for more than 5min. I have been to 3rd world countries in the middle of nowhere that offer a faster and more reliable service.

  • nikaaxox nikaaxo (@nikaaxox) reported

    Telstra is so trash maaang. Fix yo **** 😴😴

  • mick2604 Michael Tabet (@mick2604) reported

    @Telstra Just received new smart modem and set it up.. speed is much better.. 42.1 Mbps.. will let you know if any further issues

  • AlisonWhitelock ali whitelock (@AlisonWhitelock) reported

    @Telstra trying to communicate w #Telstra re. issue with my business NBN WiFi connection. Apprently we can now only text message our issues. No longer able to speak to someone on the phone! Been texting w someone since YESTERDAY & still waiting for answers! Beyond #ridiculous.

  • potrzebieggm George Michaelson (@potrzebieggm) reported

    @moylecroft @evcricket Watched telstra engineers fix 2mbit pair problems with this trick on Krone in the MDF more than once. Was told some lighting protection "preferential path" stuff uses this, to make shorter/fatter copper runs to ground bars, to try and tune which places melt with the hit.

  • PamyLaRae Pamela (@PamyLaRae) reported

    @BorisOsery I gave up all especiallially telstra but Amaysim for my mobile is great value &never let me down ....yet! Been with them about 6 odd yrs or more now & got most kids onto it...👍

  • morlajko morlajko (@morlajko) reported

    We've seen your vans and technicians all week since the storm last Saturday surged the telecoms @NBN_Australia @Telstra @optus. Why can't you fix it for the entire village and not just one household at a time? #medlowbath