Telstra

Telstra Outage Report in Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 01/02/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • VirgonaIngrid Ingrid Virgona (@VirgonaIngrid) reported

    @PeterFo46396181 I get calls from NZ from Telstra. First thing I say is: but I’m not in New Zealand. They hang up.

  • SilvCostanzo Silvana Costanzo (@SilvCostanzo) reported

    @Telstra when will the internet outage in Preston 3072 be resolved? Thank you.

  • HenriMcAlister 💧Henrietta McAlister (@HenriMcAlister) reported

    @Chrys_Stevenson Its difficult. I have experienced same. Nbn believe they have no interface with the public and seem respond, eventually, to supplier notifications. Telstra now give money back but still slow response. Yr friend is due for a lot of compo.

  • MagicSilverFox Mim Potter 🌺🌺🌺 never forget sewer rats rule (@MagicSilverFox) reported

    @delmaclifton I had the same issue with boost prepaid (also Telstra). Put out a new app, download app, go to use it, we put out a new app, download it. For three bloody months. Just ended up going straight to telstrafor recharging. Now the f*cking app works. Bastards incorporated.

  • steve_avasalu Steve Avasalu (@steve_avasalu) reported

    @Telstra I visited Miranda shopping centre on Sunday. Couldn't believe data was so poor that the ServiceNSW app wouldn't work save for 1 store by entry. Notified today as casual contact from that 1 store. This feels negligent to not have fixed this so far into Covid @ServiceNSW

  • ideepsharma2 ideepsharma (@ideepsharma2) reported

    @Telstra hi i have applied for my itemised call history on 6th of December and being told that i will get it with in 5-6 days. Today I contacted costumer care and they told me they don’t have access to it. Could you please suggest me where should i go to get help. #poorservice

  • _Liz_S_ Liz (@_Liz_S_) reported

    @Telstra Thank you Matthew. The "help" has been more phone numbers or use the app to contact faults. Rather difficult with NO phone service and limited internet access.

  • 5sensesTTSSS sean (@5sensesTTSSS) reported

    @delmaclifton That poor man Greg Hes bloody lucky it was me I might be a little loose after work,and yes,I've played up in life, but,....i am very straight forward with others privacy... Its the rules. Respect people's privacy , Especially their home address etc Shame on telstra💯

  • prlmilktea milki💙🍃爱琳 / Vtuber (@prlmilktea) reported

    @Telstra After all of those mistakes, we’re told we could get $20 off our Telstra bill for 6 months for all the hassle we were put through, only then for them to call back and say sorry that offer had already expired. Mind you we didn’t ask for this but how do you mess up that bad lol

  • mahootna2 Real #NoReligion Robin 💉💉💉 :) (@mahootna2) reported

    @Telstra Quick question, is it possible for someone with a FTTN phone service to purchase a single month of VDSL data on that line over Christmas. Thanks in advance