Telstra

Telstra Outage Report in Ballina, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 11/23/2025 22:50

November 23: Problems at Telstra

Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @Telstra Thanks ... it's late here and I'll soon be going to bed, but I'll pick up replies in the morning. In anticipation I can, if it would help, put the entire bounce message, including headers, on a server and DM you the link.

  • alanrew Alan Rew (@alanrew) reported

    @ColinTheMathmo @Telstra Can't you just email them from a free email account e.g. Gmail, just to tell them about the problem? Problem reporting need not be from your own email server, surely?

  • madebyburton Burton (@madebyburton) reported

    @ColinTheMathmo @Telstra I understand the frustration. Yeah, they need to be aware of the situation. :) Is the controller of the IP address that is connected to your email hosting service contacting the service provider as well to unblock the IP address?

  • JayJayK75 #sydneyisskyblue (@JayJayK75) reported

    For Christ sake @Optus, second day of internet that doesn’t work, just like last month. It’s a recurring issue, if you can’t provide the service I signed up for, cancel my contract and let me go back to @Telstra

  • david19792010 David (@david19792010) reported

    @GeorgeBakhos1 Not just Amazon my friend got stung by people claiming to be from Telstra, i don't have Telstra but get at least 1 call a week saying there's a problem with my computer or phone account , now i just hang up

  • OUSAK OUSAK (@OUSAK) reported

    @larsklint If you bundle with Telstra long-term, they give you rebates etc. & all the points now, which is like 5-10% back in points. Not too bad. Ensure you get Small plans, & just pay for any top ups for those 1-2 busy months. Most data plans now are generous. New phone feeling annually

  • coburn64 Matt 🔞 (@coburn64) reported

    Hey @Telstra, you don't have any firewalls on your Business internet connections do you (as in, ISP not router level)? Trying to investigate a client software connection issue & they are getting a generic "Telstra is at fault" response, when I am 99% sure you're not.

  • CoopVisuals coop (@CoopVisuals) reported

    @shiverzfx telstra is the worst company to ever exist

  • iwashere33 Sam (@iwashere33) reported

    Really? Really! - 9 days i have been trying to buy an apple watch from @Telstra and i got it done after just minutes on the phone with @Apple forget telstra, they are barely even a service anymore.

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    9. The latest is that ALL @Telstra porting systems are now broken. No portings currently possible Australia-wide.