Telstra

Telstra Outage Report in Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 01/31/2026 02:05

January 31: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiim_ Timothy Harrison 🤙 (@Tiim_) reported

    It has been months since COVID impacted call centres. It's just a piss take now to use this as an excuse saying you're too busy or not even allow a direct call. Such trash service @Telstra

  • qaws9899 John Adams (@qaws9899) reported

    @chrismurphys @Telstra Telstra fails on basic customer service and trouble shooting...

  • Floamii Izzy 💦🌵 (@Floamii) reported

    @Telstra the internet isn’t working it’s been like this for 24 hrs make it a priority to actually help people and fix stuff don’t let me wait on the phone for 2hrs for the customer service to be fair it sucks

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.

  • patchista Patricia (@patchista) reported

    @Telstra numerous messages with no reply, an email saying there is nothing wrong with my internet when it’s not working, now waiting over 34 mins to speak to someone real. I’m staying on the line... I have all day!

  • dannynoeljackso daniel jackson (@dannynoeljackso) reported

    @chrismurphys @Telstra My Telstra service in WA is AOK never any problems, must be the area where you live

  • Mad_As_Mel Mad As Mel (@Mad_As_Mel) reported

    Tried calling you on the 1800 334 720 that YOUR NBN team left on MY text and the automated reply system basically said we're to busy to help you and then cut me off. Gotta say @telstra that's pretty average and I am now looking for NBN elsewhere.

  • anthoneycosplay payday cosplay man 🇦🇺 (@anthoneycosplay) reported

    My internets been clapping itself for the past week and 3 Telstra techs can’t fix it, I love Australia

  • TwistedMecha Christian Daniels (@TwistedMecha) reported

    @telstra make me sit on the line for 40 mins and hang up without answering. **** you.

  • ozlurker Di 🐱🐱😎🚗💻🏳️‍🌈 (@ozlurker) reported

    @Telstra I don't know I haven't looked this morning however on Wednesday when I was in Raymond Terrace it was saying there were no outages in the area yet it was so slow it was almost unusable