Telstra

Telstra Outage Report in Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 01/17/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    @Telstra Which instructions? To use the iPhone app - which I did 5 hours ago but still no response? To connect my Twitter account to your #CustomerService systems in spite of privacy & security concerns? To use a trouble shooting service that’s broken?

  • Sparks73596411 Sly 🏳️‍🌈🇦🇺🏍 (@Sparks73596411) reported

    Still waiting for Telstra to reply, hopeless service

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    1 hour and still no customer service. @paulwallbank when did @Telstra stop taking calls, insist on their broken app contact only, and force us to forgo privacy & security and connect our Twitter accounts to their CSR systems? 😳😳

  • threewishes4me Lucy (@threewishes4me) reported

    Modem unplugged in storm last Sat. Won’t start. Tried to set up Dlink modem for hours. No! Drove 3 hour round trip in driving rain to get new modem. Needed hours of help to set up from Telstra. Turned off today in bad electrical storm. ****** won’t come back on properly! #tech

  • nik_olalala Nik (@nik_olalala) reported

    @Telstra Still not working the log in to the my football app?!?

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    So 35 mins waiting for @Telstra support. Telstra refusing to provide a trouble ticket or a phone number for support. #TIO off until 4Jan. No home phone, no internet, iPhone app is broken, troubleshooting service is broken. I guess that $1.2 billion profit is not being spent on us

  • Beelzebubbly666 Beelzebubbles668 - Neighbour of The Beast (@Beelzebubbly666) reported

    Anyone else experiencing mobile network issues in QLD? Both Telstra & Sloptus signals around the Sunny Coast are strong, but downloads are stalling, calls are dropping & other weird ****.

  • ShelldoHanson shelldon hanson 🇦🇺 (@ShelldoHanson) reported

    @ms_dingo time to shop around even though telstra own the lines our service has turned crap , thanks will check them out

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    @wendy_harmer @netflix Waaaah our internet is down, @Telstra no longer takes calls, been waiting just over an hour for a response in Telstra app and we have #TheQueensGambit to catch up on! Send help! 🥴 or wine 🍷🥴

  • rarosalion Richard Rosalion (@rarosalion) reported

    @Telstra Just tried to submit using that form, and apparently my name is invalid (“please correct the errors on the page”). I’d like to get this resolved for the person whose details in seeing, but if it’s going to be this difficult to report, I’m not going to keep wasting my time.