Telstra Outage Report in Ballina, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 19: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (45%)

2. 

   Phone (35%)

3. 

   Wi-fi (7%)

4. 

   E-mail (7%)

5. 

   Total Blackout (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

• Mark Douglas (@mfd253) reported 25 seconds ago from Lennox Head, State of New South Wales

  @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

• Ray Wilton (@raywilton4) reported 47 minutes ago from Lennox Head, State of New South Wales

  @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Cez (@Claire_Juranic) reported 4 minutes ago

  @Telstra Also, what do retirees do? They won’t have the app! You assume that I am young therefore I will use an app is that it? Why do I get the app? So its another way to show me you can fail, you don’t provide stable internet, why would I think you can create an app?

• Cez (@Claire_Juranic) reported 5 minutes ago

  @Telstra I have TOLD YOU I will not use that, as I should not have to sign in to receive help for something I pay for which YOU DO NOT PROVIDE

• Whitey (@whiteyaus1) reported 6 minutes ago

  @ausretrogamer @Telstra @NBN_Australia What type of connection? FTTP, FTTC, FTTN? Can you fix it yourself? I just moved into a new place and had to completely replace the NBN lead in cable because some moron ran it across the yard not in the ground and it got weather damaged.

• Carsten Bauer (@numloxx) reported 9 minutes ago

  @Telstra You guys should know about this issue. It's been occurring for more than 2 years. It took me 25 minutes to download a 10mb Android app from the Google Play store this afternoon.

• Russell Connelly (@morphettmoo) reported 13 minutes ago

  @Telstra So far I have had two of your staff ask me to reset my phone and check again, as though I live on the train and can just take it where I like to test the network, so that’s going well so far…🤷🏼

• Ward Sford (@Ward_Sford) reported 16 minutes ago

  @Telstra Also my service is data provided by Telstra. All apps are closed. As a techie I have troubleshooted the issue better than most people and I'm telling you, this is a load issue that needs to be fixed.

• Clyve Rose (@ClyveRose) reported 17 minutes ago

  @Telstra Six hours and still, no mention of the fault. @Telstra do you really expect people to believe this is a ‘delayed update’ to the your service disruption?

• ausretrogamer (@ausretrogamer) reported 20 minutes ago

  We scheduled a disconnection/reconnection of our NBN service with @Telstra that went without a hitch. However, we were letdown with the connection not working (not Telstra’s fault). Have to now wait a week for an @NBN_Australia tech, which is ridiculous 😡

• 💧On safari in the Dunning-Kruger National Park🌱 (@hingehead) reported 22 minutes ago

  @Telstra Running but incredibly slow at 0.2 mbps

• Patrick Lagana (@patricklagana) reported 22 minutes ago

  @Telstra - I'm done. I've had two different customer service agents provide me with wrong and misleading information on an issue they promised they were able to resolve. To make matters even worse, the customer service agent I spoke to today hung up on me as I was expressing my