Telstra

Telstra Outage Report in Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 01/18/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • claughlin Christopher Laughlin (@claughlin) reported

    @kirstenk221 @Telstra Our @Telstra internet has been down in Bulimba too, since Saturday evening. Come on, Telstra. Get this fixed!

  • ZOOTV19783 ZOOTV1978 (@ZOOTV19783) reported

    @Telstra Your response is case in point. Not interested in customer retention.

  • MrA_Game 🚨LIVE NOW🚨 // Mr A-Game (@MrA_Game) reported

    @Telstra, your customer service is horrible. I have been pushing for someone to come out and check my NBN line for months, and all your customer service tells me to do is reset my router and then finish the chat without actually getting to the root of the issue.

  • austenite20 Dear Jane (@austenite20) reported

    Is ANYONE else having Telstra NBN issues this morning? And yes I have turned it on and off. Our NBN is usually SO reliable in lockdown only had one day of issues in 2020.

  • romola_bucks Romola Bucks (@romola_bucks) reported

    @DougRobb1 Tried all of that, Rob! It's happening on two windows computers, not just one. I can turn off the automatic settings to fix it, then turn them back on and it reverts to Melbourne. Telstra suggests CMOS battery in two PCs simultaneously!

  • thebrickcleaner Brett Keleher (@thebrickcleaner) reported

    @Telstra No Laura they have not as no one has actually attended the site to asses and fix it! Been going on for 3-4 days now, my next call is to the Telecommunications Ombudsman to get him involved.

  • LentilsLove love_lentils (@LentilsLove) reported

    @Telstra I usually like your service, but not today. I have watched the WHOLE replay of Stkilda V Hawthorn and my issue was not resolved. Over 2 and a half hours on the phone. 🤬🤬🤬

  • thebrickcleaner Brett Keleher (@thebrickcleaner) reported

    @Telstra Sadly Jo no it hasn’t! Spoke with ‘Oliver’ yesterday he said he’d get right into it and call me back to left me know what’s happening, never did! I’m about to escalate this

  • ThePurlBox The Purl Box (@ThePurlBox) reported

    @frensler @Telstra Have had really bad experiences with them lately too - A x

  • ardeeke Raph D (@ardeeke) reported

    @Telstra my cable internet in Wynnum West 4178 has been down for 13 1/2 hours, I've tried calling you multiple times and keep getting disconnected while on hold waiting to speak to a human (and yes, patronising automated message, i have restarted multiple times)