Telstra

Telstra Outage Report in Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 12/21/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SCharkies Steve (@SCharkies) reported

    @Paney89 @iiNet @Telstra For what it’s worth I wouldn’t touch Telstra with a 30 foot pole. Absolutely hopeless customer service, repeatedly. I’ve found Vodafone to be much better. Good luck though 🤞

  • AMGrinbergs Alistair Grinbergs (@AMGrinbergs) reported

    @nicksplitter @Telstra @acccgovau Just lodge a complaint with the Telecommunications Ombudsman. Telstra will generously resolve it in your favour within a week. Its the game that they play.

  • AusCommenter AusPolCommenter (@AusCommenter) reported

    Compare the level of service and trust in businesses like Qantas, Telstra or CommBank now to the ‘90s before they were all privatised. Once national treasures that set the standard, all three are sub-par and frequently **** customers around. #AusPol #QantasFail

  • kelvinrsmith Kelvin Smith (@kelvinrsmith) reported from Westfield, State of Western Australia

    Does @Telstra online messaging ever result in a successful outcome for the customer, or is it just another way for @Telstra to avoid providing meaningful assistance? Asking for a friend 🤔

  • JonathanOng77 Jonathan Ong (@JonathanOng77) reported

    @SdoggaMan @Gatt_AU @hoolahoopz_ hm. i really wonder about the pixel problems- seems to be luck of the draw depending on who you talk to. And there's a $400 outright for the pro deal with telstra right now.

  • Gadgetc10 Darryl Cathery (@Gadgetc10) reported

    @Telstra You'll need a better deal to get me to buy online. I'm a Gold member with over 10 years with Telstra and I'm yet to see you guys deliver a better service or deal. Least Bunnings beats it by 10%.

  • dodona777 💧Stavros™ = Σταύρος© (@dodona777) reported

    Are there any metrics that show the improvement in efficiencies & servic e in ANY govt service since privatisation? Services like Telstra, Qantas, Commonwealth Bank? Just curious because from what I've seen/ experienced they worse far worse.

  • twcau Three Shots McGee 💉 (Michael) (@twcau) reported

    @Telstra There’s also been no reasonable effort to fix the fundamental and underlying cause, or acknowledge the fact that - when it comes to addresses - customer knows best. That the order flow doesn’t permit a cust defined address, and allow cust to accept liability for same is nuts.

  • rikellebrown Rikelle Brown (@rikellebrown) reported

    @Telstra I'm still waiting for someone to call me back. I have been trying to sort this issue since December last year. I've been told twice that it's been escalated and someone will contact you. So far 🦗🦗🦗🦗

  • twcau Three Shots McGee 💉 (Michael) (@twcau) reported

    @Telstra It’s also worth noting I have 20yrs commercial experience in IT, logistics & eCommence; and I cannot - as a professional or customer - recall a single company in my time that enforces use of only a validated shipping address. Not even Amazon, Apple, Myer, nor Dell. nobody.