Telstra

Telstra Outage Report in Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 11/23/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartCRyan Stuart Ryan - Captain Happy (@StuartCRyan) reported

    @Telstra hi team, I am having major issues getting assistance. I returned my old iPhone (NPH) in the satchel on 25th Nov. I now see that my last two bills I am still being charged and it appears to be MIA after I posted it. Tried three times to get help on the My Telstra app 1/2

  • aebarnes5 aebarnes (@aebarnes5) reported

    @Telstra I’ve been waiting 2 hrs for a reply.... i can’t get anyone to help me. You’re still charging me for mobile phone after contract ended

  • Mharro8888 MP Harro 🍐🇦🇺 (@Mharro8888) reported

    @Telstra Wtf is going on with your service. Phone customer care has been down all morning , can't contact chat services? My service has been incorrectly suspended and I can't contact anyone. Going to TIO

  • anthony_demarco Anthony De Marco (@anthony_demarco) reported

    @Telstra just had a call from a mobile number claiming to be from you telling me my internet has been compromised and they have received 'warning errors', wanted me to open my computer and tell them what was on my screem. Very clearly a scam the number calling was 0402121745

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • lilysmybabypup1 Stephanie Crowne (@lilysmybabypup1) reported

    @deniseshrivell We have cable tv & internet with Telstra in suburban Sydney. They posted a new modem & NBN adapter, self-install, without us asking. Old modem was having speed issues anyway. Installed easily, on medium plan, works perfectly. Must be because it’s cable, I think.

  • Kevthesquidboi 💧KevthesquidGuy 🏳️‍🌈 🦘 🎃 (@Kevthesquidboi) reported

    @Telstra Telstra never did make amends for stealing my mothers money, her estate is closed now. Which is why i suggested you donate it in her name, they never have though. A company to avoid.

  • orismology Dominic Mulligan (@orismology) reported

    Absolutely disgraceful behaviour from @Telstra. They've moved my Mum onto a more expensive plan, and removed the loyalty discount they just gave her. 132200 hangs up on her, and the people on chat refuse to fix it.

  • playswithf1re JJ (@playswithf1re) reported

    @AlboMP not to mention the dropouts due to the copper Telstra sold them being in such horrid condition!

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported

    We have tried Telstra chat, messenger and calling directly today and no one is getting back to us!! Need this resolved ASAP please - at the very least an idea of how long we will be without service???