Telstra

Telstra Outage Report in Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 09/17/2025 05:30

September 17: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mariusmainridg1 marius@mainridge 1 (@mariusmainridg1) reported

    @BelindaJones68 Hasn’t it gone bad just like the days of being a Telstra customer with no other option getting half the service you actually pay for , thieves

  • coops2206 GreatGalloot (@coops2206) reported

    @TheKouk @ItsBouquet i am so pissed off at this cowardly incompetence. all the MPs & public servants incl @GladysB continue to be paid. our businesses wilt and we are to live on $700? but only if we weren’t on holiday or had a telstra outage in july 2019.

  • Goldenjocks Drew Morphettville (@Goldenjocks) reported

    @lenoretaylor @knausc Too familiar. what did Telstra pay them again..? And was there a single new product they designed, or a single new customer they acquired? Also be interesting to know if they were asked to answer any questions after the South African corruption judgement against them. Charlatans!

  • peters_malcolm Mal Peters (@peters_malcolm) reported

    Please to report Telstra does have real people working for them you can talk to on the phone. That is when you can find them. She was a lovely friendly lady who was extremely helpful. I feel bad for calling the company useless. Not sure if last sentence is true.

  • db0984 David Brown (@db0984) reported

    @Telstra @Telstra needs to learn that they need to get it right the first time. And if they fail they should correct their mistakes.

  • db0984 David Brown (@db0984) reported

    @Telstra Happy to help and going to resolve are two different conversations @Telstra - Lauren For a silver member with 10 years tenure with Telstra it's a big difference. I'm trying to organise a chat message however I would like to give you all the information and not 20% of it

  • Watchingbrief21 LJR (@Watchingbrief21) reported

    @JohnRHewson Have the very same issues - most of work time spent on phone to Telstra international calls centres without remedy

  • CalCurious Cals curious mind (@CalCurious) reported

    @Telstra This is a problem bigger than Telstra, however Telstra has a huge responsibility due to the commercial hardball played during the NBN development and procurement stage.

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • ianmwilson28 Ian Wilson (@ianmwilson28) reported

    @Telstra @Foxtel @FOXTEL_Help you would be the two most useless companies to deal with. There is a known fault with the IQ3/4 box. As a customer, I have never been informed of this. You guys have no resolution date and will not compensate me for an underperforming service!