Telstra

Telstra Outage Report in Ballina, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 03/31/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HanSoloai HanSoloai (@HanSoloai) reported

    @Telstra how come you guys don't triage people's problems when they enter a store?

  • NoGoodStoryEnds Pyjama Sam 🏳️‍🌈 (@NoGoodStoryEnds) reported

    @Telstra Our Nbn connection has been down since 11:40 ish am - the HFC NTD has been unable to establish a connection, and we're located in Leichhardt, like other users who have been reporting a problem.

  • TateDawson Tate Dawson (@TateDawson) reported

    @Telstra @Telstra at 5pm, still no call back, hung upon 3 times when I called and your online team have ignored my questions. Atrocious service.

  • TateDawson Tate Dawson (@TateDawson) reported

    @Telstra I am not interested in another 5 hour message marathon as happened last night, I would like a call back as requested. I will DM my number. Telstra have had over 3 months to fix this. The ombudsman will be my next step.

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra They have given me an incident number and said they are organising a replacement. Yet to hear anything additional on that front, e.g. Being sent a tracking number or anything

  • betheworrall bethworrall (@betheworrall) reported

    Absolutely everything seems to be down at @Telstra - the app, the website, the store locator, the Norwood store service! Awful customer experience. Aside from the $$$ cost I'm stuck with because I dropped my phone 😡 Is anyone else with Optus or Voda? I am so tempted to move

  • Astrix_au Astrix_au (@Astrix_au) reported

    @Telstra and now your closed #fail

  • theprovenance Michael Ryan (@theprovenance) reported

    Crazy storm in Beechworth. Lightning took out the transformer & now all the houses & some businesses (motels) on our street have mobile only internet. Not helped by poor mobile coverage in the area. @Telstra kindly notified us that they will have a technician out on JUNE 4.

  • DJJaysonForbes DJ Jayson Forbes (@DJJaysonForbes) reported

    @Telstra Hi Renee, our case# 10655570. Reconnection reference# 1152776030. We keep getting passed around to difference departments on the phone. We have no phone line and currently hot spotting on a Amaysim data service. Our POS is cloud based.

  • bwalen bronwyn walenkamp-landers (@bwalen) reported

    Widespread @NBN outage across Sydney’s inner west including most of Leichhardt and Annandale. Very little info getting out but suspected to be “unplanned”. Maybe NBN and providers including @Telstra could update their outage sites.