Telstra

Telstra Outage Report in Ballina, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Ballina, State of New South Wales 03/09/2026 17:00

March 09: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Ballina, State of New South Wales

Latest outage, problems and issue reports in Ballina and nearby locations:

  • raywilton4 Ray Wilton (@raywilton4) reported from Lennox Head, State of New South Wales

    @lachiemc64 I’m told we’ve no choice now FRAUDBAND is in our area. So much for lnp’s free market bullshit. Only when it suits their greedy parasitic mates. ADSL, though slow, never drops out although I note Telstra will still charge like the “Light Brigade” to fix the loose copper to my home

  • mfd253 Mark Douglas (@mfd253) reported from Lennox Head, State of New South Wales

    @Telstra 5G internet has been down most of the day in Lennox Head (2478) - when will it be back up and why does it always go down when we get heavy rain!!???

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • drskrad Saurabh Khandelwal (@drskrad) reported

    @Telstra why is the onus on the account holder to prove again and again that fault was by the service provider(Telstra)? Surely the different departments within do ‘talk’ to one another. I shouldn’t have to foot a bill of 1000s of $ when fault was brought to attention within 2hr.

  • llewcom Llewellyn Comms (@llewcom) reported

    @iSub @Telstra I heard an NBN team is on their way to Woodburn with the army to see what the situation is. They're taking generators and other equipment just in case they can access the node. Re mobile service there is no update

  • SoSBega Adrian @ School of Strength Bega (@SoSBega) reported

    He has a pre-paid phone and needs it unlocked to start his next journey. He doesn't have the Telstra app because it's pre-paid. Let's go @Telstra. Let's get this sorted. Problems exist on a weekend too.

  • sacdefromage Graceless Sourpuss (@sacdefromage) reported

    No @Telstra Internet here in #Eltham all day and chaos in local shops having to revert to cash only. No resolution date on your outages site, what’s going on?

  • tibmart Tiberio (@tibmart) reported

    @mobilenova @Telstra I have been trying to upgrade my s20+ to s22+ for the last 3 days esim to esim, still no joy. I lost count how many time have called and texted support. By far, the poorest upgrade experience in 30 years. Thanks, @Telstra Heading to the store now 😡

  • krisgracehely Kris Grace-Hely (@krisgracehely) reported

    @katieqs @Telstra Crap service 4 NC NSW normally yet visiting South Island NZ -on Fox Glacier & took a call from a client! we have struggled to get phone & internet service & are only 10 km from coffs.Telstra regional services are deficient at best of times -in a crisis that’s serious

  • sean_callow Sean Callow (@sean_callow) reported

    Our @Telstra home internet has been down for 15 days, with visits from 3 different NBN techs who all said we need a new @Telstra modem. @Telstra customer 'service' continually starts our conversation from scratch and refuses to do anything except book another NBN tech

  • llewcom Llewellyn Comms (@llewcom) reported

    @Telstra @iSub Given i have no internet and can't get to the website, this isn't much help unfortunately. Have patchy Optus signal.

  • EdHore Ed **** (@EdHore) reported

    The exact reason @Telstra fails and gets abused by their customers, as can be seen on twitter so frequently, is they do not pay attention to solve one customer at a time opting to do many. Doing support in this way makes mistakes inevitable. I'm struggling to stay nice myself

  • tonycoachcurl Tony Curl (@tonycoachcurl) reported

    @Telstra Viktor with due respect, no you are not! I’m done. Losing me as a customer won’t mean a lot to you. Losing others may make your reconsider the way you treat your customers. I’m done