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Telstra

Telstra Outage Report in Bannockburn, Golden Plains, Victoria

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Bannockburn, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bannockburn, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Bannockburn, Victoria

The most recent Telstra outage reports came from the following cities: Geelong.

CityProblem TypeReport Time
Geelong Wi-fi 21 days ago
Geelong Phone 2 months ago
Geelong Phone 4 months ago
Geelong Phone 11 months ago
Geelong Total Blackout 2 years ago
Geelong Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bannockburn, Victoria

Latest outage, problems and issue reports in Bannockburn and nearby locations:

  • twinkletotts
    Lefki Papas (@twinkletotts) reported from Geelong, Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • SueCartwright1
    Sue Cartwright BA (@SueCartwright1) reported from Geelong, Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • _heleali
    alisha. (@_heleali) reported from Geelong, Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • davelkelly
    Dáithí Ó Ceallaigh ⚑ (@davelkelly) reported from Geelong, Victoria

    @Telstra Yeah, cancel my order. DM for reference number

  • TekniaMusic
    Teknia (@TekniaMusic) reported from Geelong, Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • cjnetlink
    Cory (@cjnetlink) reported from Geelong, Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • 75b0ce8567df4cd
    Dave Wood (@75b0ce8567df4cd) reported from Geelong, Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • cjnetAU
    Cory’s CJNET (@cjnetAU) reported from Geelong, Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • awnstar54
    PAwnstar54 (@awnstar54) reported from Bannockburn, Victoria

    @sunriseon7 Worst telco Telstra every time dropout new modem x6 in 6 months.James

  • AdemEve
    ADEM 💫 (@AdemEve) reported from Geelong, Victoria

    @Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

  • CoryMedia
    CORY 🎤 (@CoryMedia) reported from Geelong, Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • monicasmeow
    Monicasmeow🐈 (@monicasmeow) reported from Geelong, Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • Steve23_G
    Steve G (@Steve23_G) reported from Geelong, Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • darrengilmore6
    Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • 75b0ce8567df4cd
    Dave Wood (@75b0ce8567df4cd) reported from Geelong, Victoria

    @Telstra you forced me to go to the TIO when a simple phone call could have averted the need to involve the TIO. Your customer service ranks on top of the worst shit ever.

  • corymedia
    Cory (@corymedia) reported from Geelong, Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • darrengilmore6
    Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • corymedia
    Cory (@corymedia) reported from Geelong, Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • garytilley
    Gary Tilley (@garytilley) reported from Geelong, Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • moylecroft
    Matthew Moyle-Croft (@moylecroft) reported

    @CosmicRami @dvcotton @cwmagee The fibre then goes back to a Telstra exchange (probably Balmain) and turns into ethernet packets by a box called a CMTS (Cable Modem Termination System). It then rides over NBN's internal network to the POI (Point of Interconnect) at the Glebe Exchange where NBN hand it to ...

  • MeredithMaste16
    Meredith Masterman (@MeredithMaste16) reported

    @Telstra Hello Telstra. I have the details written down when this lady kept telling me to say Yes, say Yes but I am old and I don’t trust putting all of this information on the internet. I will go to a Telstra shop to speak to a person. This was a very stressful situation

  • cimatesrv
    Mick P (@cimatesrv) reported

    @Telstra Can I grab a 4g service that will work 12km from Sydney CBD. I pay you for it so why don't you deliver it

  • quagmire0810
    Mark (@quagmire0810) reported

    @downforce @Telstra Grass isn't always greener on the other side. I lived close to a mate. He had no optus signal at his house, I had no trouble. We both moved to telstra. He's fine now, but I'm not. Telstra is superior out of the suburbs tho. If you leave the metro often, stick with telstra.

  • CranmoreFarming
    Kristin Lefroy (@CranmoreFarming) reported

    So beloved @Telstra puts in a new tower at Miling a yr or so ago. Now we have less signal and battle to make a call even though we have 3 different towers all within 15km. Apparently they didnt turn the power down on said towers when new one installed????? Please explain...

  • russelltibballs
    russell tibballs (@russelltibballs) reported

    @Telstra I have spent over 4 hours on fix app today when all that is required is an appointment with a field technician

  • russelltibballs
    russell tibballs (@russelltibballs) reported

    @Telstra I am in the process of trying to resolve an issue that has been affecting me for 10 days. The initial process was great. 1st , and 2nd level knew exactly what was required. Unfortunately I could commit to an appointment with field technician as I was going to be away

  • SDC772
    SDC77 (@SDC772) reported

    ****'N HELL TELSTRA, i live in the DEAD ****'N CENTRE OF PERTH yet my phone keeps cutting in and out. SORT YOUR ******* **** OUT **** YOU.

  • surlestombes
    leventsouffle (@surlestombes) reported

    @Telstra The porting of a velocity service. Much has been discussed, including a lot of obfuscation and astoundingly, some outright untruths. We are talking 20+ phone calls, perhaps 30hrs+ waiting and talk time. Multiple disconnections including 4 today. Left on hold 3hrs yesterday.

  • gavflano
    Gavin Flanagan (@gavflano) reported

    My son has been waiting for the @NBNAustralia contractor to turn up today after @telstra have continually cancelled every appointment so far. Today they decided to cancel at the very last minute after over 2 months of waiting for a very simple NBN connection. It’s a joke! (1/3)