Telstra

Telstra Outage Report in Black Springs, Yarra Ranges, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Black Springs, Yarra Ranges, State of Victoria 11/09/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne TV
AustraliaMelbourne TV
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    @Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • AlexDevantier 💧🌱 🌈A J Devantier (@AlexDevantier) reported from Melbourne, State of Victoria

    @CGrandma55 I've had Telstra mobile issues for two days

  • CPeeOh CPO (@CPeeOh) reported from Melbourne, State of Victoria

    @telstra My internet has been extremely slow for 2 days now what is going on?

  • LaurenTruefeldt Lauren Truefeldt (@LaurenTruefeldt) reported from Melbourne, State of Victoria

    @Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    @Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.

  • sheri_hussain Sheri 🍩 Hussain (@sheri_hussain) reported from Melbourne, State of Victoria

    @Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • comEtweet Nudge (@comEtweet) reported from Melbourne, State of Victoria

    What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • melbourneminker SOCIALISM DESTROYS (@melbourneminker) reported

    @Telstra Tell Mr Penn to stop taking customers for granted. When I drop this service I will have ditched Telstra from all of my internet/mobile services. Good luck.

  • mrjnicol Jonathan Nicol (@mrjnicol) reported

    In Nov we placed an order with @Telstra to have @NBN_Australia installed in our Melb CBD office. Since then technicians have missed 3 appointments, offering vague excuses about "not enough technicians in the area". When we finally complain, Telstra's advice: cancel the order. 😡

  • ColsMako Colin Hempel (@ColsMako) reported

    @Telstra Have you checked the instructions recently. I don’t get the option to add another service.

  • laurenmartyn Lauren Martyn (@laurenmartyn) reported

    @Telstra can you get me get my internet on. Or @NBN_Australia can you help me please

  • _shmick Shmick 🇦🇺 (@_shmick) reported

    @JonnoSimpson I need to look into this, but as an existing Telstra and Kayo customer (currently separately) I would assume there’s a win somewhere in this.

  • gnaight ben davids (@gnaight) reported

    @Telstra @melbourneminker $5 a month for a metered service that used to be unmetered and free. What a joke!

  • angiemdawson angielivesforreality (@angiemdawson) reported

    @Telstra ... can you please provide an update on the complete communications outage in the Cape York and Torres Strait regions. It would be appreciated.

  • mirrormatt86 Matt Miller (@mirrormatt86) reported

    Hey @Telstra , I can't connect to the message service in the My Telstra app. I have a msg waiting...

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • brettjarrah Brett Solway (@brettjarrah) reported

    @Telstra 15 to 30 minute wait?? You have to do better.!.! Is it any wonder you guys receive so many complaints, when your customer service standards are so poor.!.