Telstra Outage Report in Boambee, Coffs Harbour, State of New South Wales

@Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.

@Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

@Telstra what is the best way to contact your customer service? I have already tweeted and no response, regarding being charged twice for a recharge

@mikeaubrey2 @AlphWilliams Can’t access NBN so stuck with wireless/ satellite even slower than NBN and costs us $300 per month for 70GB (includes phone) which is better than Telstra which was costing us $900 per month. Hard running a business with the slow speed & the costs Only 8km from Coffs 😣😡

@SmallTimeVC @Telstra Interesting roaming problem

Telstra: Use Direct Debit, it's much easier 1st month: They take $59 less than the bill T: Your account is overdue! You owe us $59! Me: Manually pay the extra $59 3rd month: They take $59 less than the bill T: Your account is overdue! You owe us $59! Me: Cancel @Telstra DD.

.@telstra apparently even though I only have 1 account with you there are 2 linked to my name and because sending a bill with a Bpay code is beneath you, I can't use your mortifyingly stupid app to pay a bill. Please advise

@MarkDando4 @k_eagar @c_s_wallace Have you tried getting any sense or assistance out of a Telstra customer service operator lately, Mark? Or perhaps that should read, have you tried actually getting onto a Telstra customer service operator lately? 👎

@JNGold @DaveFink_ I’m going to try and activate roaming on my Telstra mobile sim and check the costs. Thank you lots for the help!

My quiz score is so sad 🥲 If I fail this class, I will jump off the telstra tower

@Telstra I haven't spoken to the technical support team. The issue is with the service. Since the upgrades service has gone back to pre dial up, it's horrendous all around the north east of Victoria. @Optus customers have zero issues, only your customers are having issues

@Clown_Btw @Originfnn im a telstra and they work amazing just customer service is a bit

@Telstra Slow, repeatedly having to sign back in, keep getting error messages when I try navigating links inside the website with “please try again” or words to that effect.

@Originfnn Alot of people are having that **** happen to them I'm pretty sure it's a fortnite issue bc it happens to me and I'm telstra

WTF @Telstra ?!!!!! Been trying to access my account online for most of the day and at this stage I’m deadset ready to put my fist through the monitor. If it wasn’t an iMac I probably already would have done it. Your site is a friggin joke!

@Telstra This has been an issue since you did upgrades in Feb. It gets so bad that a text message struggles to send at times. I've tried everything available