Telstra Outage Report in Brooweena, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brooweena, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brooweena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Telstra
Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MorrisonHasToGo
(@to_morrison) reported
@callralstonsaul Well there is that disaster too isn't there? The assumption that all Australian's have access to NBN, even at the best of times, which we don't, let alone after a natural disaster takes out connections whether it's Telstra pits or mobile phone black spot towers( many burnt down)
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James P
(@JamesInMelb) reported
@Telstra I wanted to discuss my contact end dates and exit fees. I wanted to discuss an email advising me my plan was going up $35 a month that added zero value. I actually originally wanted to discuss a potential new service. But now, the “VIP” team has blown that last one.
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Candy J
(@LiveLrnExplore) reported
from
Parkes, State of New South Wales
@Telstra This tweet brought to you by me piggy backing off my Optus phones fully functional mobile network data. Eftpos machines are unable to do this. So any work around has to come from Telstra or I have to get the bank to change to Optus.
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Peter Anderson
(@zerogeewhiz) reported
@benjialpha Yep. I think (generally) flogging stuff like Telstra and Commbank is worthwhile (although the former should have been retail arm only, not the network). Privatisation isn’t necessarily bad, it’s more how it’s done. Power has never been done well.
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President Guns in Australia
(@Gunsinaustralia) reported
@PsychosisFuzz It's all relevant. It's relevant because you clearly don't understand how the outsourcing model works. We had the worst Internet in the developed work thanks to Telstra's government owned monopoly and lazy executive.
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lobomatic
(@lobomaticus) reported
I am ending my long and rocky relationship with @Telstra. While I have had a very hit and miss experience with their service itself, their customer service has always been excellent and I bear the company no ill will.
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Hoarder of old game stuff.
(@PsychosisFuzz) reported
@Gunsinaustralia @KKeneally In Telstra it went like this: Gov owned- Skilled contractors. Benefits. Work done by the book. Slow red tape. Privatised- Overseas outsourced contractors, so that Telstra no longer pays super or benefits. Often not working to Australian standards, but cheaper. Faults often made.
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President Guns in Australia
(@Gunsinaustralia) reported
@PsychosisFuzz @KKeneally The problem with Telstra were not the technical staff. It was: 1) Senior management & bureaucracy (Red Tape) 2) No incentive to innovate... no CSI (continual service improvement). 3) No best practices such as ITIL. No Service Levels or penalties. Poor reporting.
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Tess Tickles
(@EMMMMgirl) reported
@Telstra I've been calling you to try & talk to a human to help resolve an ongoing issue I've had for months & can never talk to someone. All you do is send dodgy links to your automated messaging service which defeats the purpose #complaint #TelstraFail
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Brendan Crompton
(@BrendanCrompton) reported
@Telstra Internet has been regularly dropping out for months now and you can watch the modem reconnecting everytime it happens. The activity logs on the modem show numerous occasions issues occur. After multiple attempts to get help via the call centre its still not resolved.