Telstra

Telstra Outage Report in Brunswick Heads, Byron Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Brunswick Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brunswick Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Brunswick Heads, Byron Shire, State of New South Wales 05/13/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Brunswick Heads, State of New South Wales

Latest outage, problems and issue reports in Brunswick Heads and nearby locations:

  • blackfellafilms Blackfella Films (@blackfellafilms) reported from South Golden Beach, State of New South Wales

    3 days of no mobile service in South Golden Beach. @Telstra when will this be fixed. Can’t ring anyone to wish them a Happy New Year.

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • levdawg LEVINS (@levdawg) reported

    @Telstra I’ve been trying to resolve an issue with my NBN box timing out for over a week. I’ve had to explain my problem to 10 different people over your support messaging service and it take hours to get a reply. This is ‘gold member support’. Is there a better way to get help?

  • DrQuinMagna Dr Quin Magna! (@DrQuinMagna) reported

    @elonmusk @teslaownersSV This system would be much appreciated in Australia especially rural. We get royally screwed for Internet here and pay ridiculous costs. My friend in W.A pays 99 bucks a month and all Telstra can give them is barely 1mb down and 400kbs up

  • IncorrectBut Politically Incorrect but true (@IncorrectBut) reported

    @Telstra Crap organisation . Hopeless customer service

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet no you wont, I have emailed and DM'd and called and you still wont give me my money only a credit, I want my money back @Telstra can you please help me get a service and not take my money when you say you are not going too ?

  • Caspberries Casper (@Caspberries) reported

    @Telstra How many folks do you scam with **** service and terrible customer service?

  • chokalattegirl Tash (@chokalattegirl) reported

    @BaconSupanova Check out the smaller providers that piggy back off of the telstra network and see if you can get a better deal? I think Boost mobile is one. I've recently switched to Moose which runs on the Optus network and am saving about $50/m

  • sweetiethekat Sweetie (@sweetiethekat) reported

    @Telstra Why are you forcing your costumer service people to use web chat? It's painfully slow. Also please train AND allow them to speak a little less like robots. This is not on them this is all on you. There are some really human humans trying to do their best for you :(

  • No_Heart_ME_D_H White Rose Fan(atic) 🙅‍♂️🙆‍♂️🙅‍♀️🙆‍ (21+ ONLY) (@No_Heart_ME_D_H) reported

    @Telstra Hey our internet is very slow and barely loading pages since before we woke up this morning. There are no reported outages for our address and we have payed our bill, but we haven't had access all day! We don't know the account details attached to our service as itcont.

  • Almostgullible Kim (@Almostgullible) reported

    @Telstra Still can't sign in to My Telstra app; nigh on 4 weeks of empty gestures/ hours on messaging. NOW MESSAGING BLOCKS ACCESS TO ME! It gets stuck loading the conversation. Maybe Optus know how to fix telstra's stuff up...

  • Rawalak_Farms Michael Hughes (@Rawalak_Farms) reported

    @NumnutsDevice @Telstra It's that bad it becomes funny!! If you have to engage Telstra for anything, no matter how small or simple, it will be hours not minutes. No other company comes close for the poorest customer support....