Telstra

Telstra Outage Report in Brunswick Heads, Byron Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Brunswick Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brunswick Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Brunswick Heads, Byron Shire, State of New South Wales 02/11/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Brunswick Heads, State of New South Wales

Latest outage, problems and issue reports in Brunswick Heads and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • blackfellafilms Blackfella Films (@blackfellafilms) reported from South Golden Beach, State of New South Wales

    3 days of no mobile service in South Golden Beach. @Telstra when will this be fixed. Can’t ring anyone to wish them a Happy New Year.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • toff_861 Chris Jones (@toff_861) reported

    @Telstra using the my Telstra app to request a call, then being put on hold for 45mins, then being told you’re too busy to answer and to “use this voice messaging service” then having the call disconnected. Twice. Best ever.

  • boozehiggo 🏏Higgo🏏 🎗 (@boozehiggo) reported

    Dear @Telstra get your ******* **** together! I'm sick of **** ******* internet not working. I'm not in the ******* mood today!!! Get your head out of your ***!! 🖕🏻🖕🏻

  • charleyb2355 Charleyb, stamp out emojis, memes and gifs (@charleyb2355) reported

    @cindyn It is a division of Telstra and uses their network so it should have good coverage.

  • MonkeyJaguar MonkeyJaguar (@MonkeyJaguar) reported

    @cjhogbin @chrisprimod @AlboMP So nothing happened and Telstra kept holding up connections to ADSL network that they owned by other competitor services. It could take up three months to get connected! In Sydney. Because Telstra was a Howard Givernment created private monopoly.

  • 039ff0beaa25471 Brendan Terlien (@039ff0beaa25471) reported

    @Telstra what the fck is going on with your service, my modem been dropping out constantly all day today telling me "sign into the network" then 5mins later it works again

  • Taylah1010 Taylah (@Taylah1010) reported

    @Telstra @flameovsthecity How did @Telstra not know this? Also it was extremely unfair that pre-sale wasn’t put on hold whilst the problem was being rectified. Don’t advertise things you can’t deliver on.

  • MonkeyJaguar MonkeyJaguar (@MonkeyJaguar) reported

    @cjhogbin @chrisprimod @AlboMP A monopoly of infrastructure - but a competitor of service provision, for which it’s competitors needed access to its infrastructure. What a mess!!!! Rudd made a rational decision in the public interest to end the Telstra tyranny and invest in the future.

  • Chiefy_Perth Louis van Graan (@Chiefy_Perth) reported

    @Telstra , I'm trying to recharge a prepaid mobile plan but your app says it's unable to process my credit card payment. I've tried with two perfectly valid cards both with funds available! Is their a problem your side?

  • GlennEd43149439 Glenn Edwards (@GlennEd43149439) reported

    FFS I'm over telstra,banks, ergon energy using call centres. All morning I've tried to get telstra and ergon energy. I'm such a valued customer they will ignore you. Governments should tell these people use Australian people. Or Tax them sp high they won't make money

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @gusworldau I have this Optus account as my backup and “Oh ****, did I use that much data?” on my primary Telstra account — but I have certainly been unimpressed with the quality of customer service.