Telstra

Telstra Outage Report in Brunswick Heads, Byron Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Brunswick Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brunswick Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Brunswick Heads, Byron Shire, State of New South Wales 03/17/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Brunswick Heads, State of New South Wales

Latest outage, problems and issue reports in Brunswick Heads and nearby locations:

  • JamesWhitaker78 James Whitaker (@JamesWhitaker78) reported from Bangalow, State of New South Wales

    @Telstra Business your service is unbelievably hopeless... Your staff are unable to pull up my account despite giving them a name, account, address, phone number! We were about to order two new phones but will go elsewhere #telstrabusinessfail

  • blackfellafilms Blackfella Films (@blackfellafilms) reported from South Golden Beach, State of New South Wales

    3 days of no mobile service in South Golden Beach. @Telstra when will this be fixed. Can’t ring anyone to wish them a Happy New Year.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kathtatts Kranky Kath (@kathtatts) reported

    @Gazza42195 Been out since around 8am. Telstra went about half hour after the power went off. The Telstra problem seems to be the tower we have. Not sure what the power problem is. Was surprised the landlines went down too.

  • seankimstar Sean Kim (@seankimstar) reported

    @KaurnaCopia @Telstra Pocophonef1, got it around when i first came out and have stuck with it Like when I play games its smooth cause the specs are pretty good but like every now and then id just have like a screen freeze and like they fixed most of it by this point but it had a lotta issue initially

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @robfarago @Telstra yes it does. but not sure were it is or impact on our service

  • waastudio Stu Murch (@waastudio) reported

    @Telstra your customer support is appalling!! Why is it so difficult to speak to someone to get help?? Call centre only open business hours M-F. Messaging has to be done through your app and virtually impossible. Sort it out, please!

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @Telstra I'm sorry but I did. The customer service person had no idea what I was talking about, they refused to help and then hung up.

  • stevedaher Steve Daher (@stevedaher) reported

    Good to see @telstra running a nice little scam. You can get $50 a month for 12 months off their XL data bundle but due to a “technical” issue you may be charged full price for the first two months. If it happens in month 3, they’ll look into it. You won’t be credited for first 2

  • jamie_griff_ Jamie Griffiths (@jamie_griff_) reported

    @Telstra Any update on this? Telstra store techs also said a number of customers had reported the same.Come on guys, really does it take this long to resolve when all the other providers are able to support series 6 and a multitude of Apple phones without issues?

  • my_inevitable Inevitable (@my_inevitable) reported

    @BernardKeane @MichaelPascoe01 Still a bubble? Now the company is valued more than Telstra. Too big to fail.

  • Idealaw Kay Lam-MacLeod (@Idealaw) reported

    Telstra: Hi in order for us to help, pls verify your ID Kay: verifies ID, explains what I want T: ok so we can help with that. T: *silence* K: ? T: Hi in order for us to help, pls verify your ID. I went through this loop six times, over 2.5 days.

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @Telstra Thank you. Can I suggest that your customer service department is informed of the issue and the letter sent out?