Telstra Outage in Bungalow Flat, Wyong Shire, State of New South Wales

Like clockwork.. it’s raining on the central coast so @Telstra @NBN_Australia is not working .. Set your watch by it ..

@albericie @Telstra24x7 They are both pretty bad. Optus are however more responsive when you complain. Telstra have an escalation system which looks good but I found it mostly window dressing. Sadly, we have a 3rd world system.

@Telstra Yes because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

@Telstra No because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

It’s raining so @Telstra’s @NBN_Australia is not working .. ho hummm ....

So @Telstra is it common practice to not listen to your customers, I’m trying to find ways of reducing my bill and customer service just kept pushing to sell to me a mobile plan. #notimpressed

@Telstra Ethan, I didn’t get into contact with your nbn team. But I’ve done a complete reset and working fine. I used to have no issues with my Telstra nbn/phone line modem in bridge mode and wifi off as use my netgear nighthawk. Looks like using Telstra modem in bridge causing issues.

Fix your service @Telstra so quick to charge your customers $15 late fees but can’t even supply a solid nbn and telephone service. Still no internet or phone after 4 days of on and off service. Will I get my $15 late fee back....doubt it!

@zx81adventures @MickMakes @Telstra Na thats slow i need at least 9600

@floyds63 @AFLcomau @Telstra @AFL It’s free data if you are with Telstra mate. Was a Telstra app problem

@MickMakes @Telstra One thing the whole world has in common is crappy ISP customer service

@ValerieLynneCl2 Telstra, Qantas, the Commonwealth Bank, CSL... selling assets to allegedly pay down debt. Downhill slide since '97.

@VerityFirth @charlesfirth 'A Telstra spokesman said the service was not compatible with its new network technology.' As a Telstra customer I often find services not compatible, my NBN service not working, phone not available as a result, Foxtel. Now even time itself.

It’s official @Telstra are Cr@P. I want out of my contract. Everything about @Telstra is awful. 😡

@N8_JAz @BloodBarricades Telstra should be better than other ISP's, maybe you downloading and uploading too much things bro, we are with Tpg and if i download a huge update for Cod or something else then the internet get super slow.

******* telstra ****** up and didn’t charge for me three months and now expect me pay four months worth of bills asap 👿

@Telstra no internet for two days you complete pelicans and you cant even be stuffed updating your website to indicate there is a service problem. You're a disgrace and I can't wait to get away from you the second we get another option #telstra

@Kyri_1 @RadelaideRob Mine is the same. Telstra cable and just in the last week it’s been upgraded, for free, from 59 down/4 up consistently, to 114 down/5 up.