Is Telstra having an outage in Bungalow Flat, Wyong Shire, State of New South Wales?

Like clockwork.. it’s raining on the central coast so @Telstra @NBN_Australia is not working .. Set your watch by it ..

@albericie @Telstra24x7 They are both pretty bad. Optus are however more responsive when you complain. Telstra have an escalation system which looks good but I found it mostly window dressing. Sadly, we have a 3rd world system.

@Telstra Yes because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

@Telstra No because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

It’s raining so @Telstra’s @NBN_Australia is not working .. ho hummm ....

So @Telstra is it common practice to not listen to your customers, I’m trying to find ways of reducing my bill and customer service just kept pushing to sell to me a mobile plan. #notimpressed

@Telstra Ethan, I didn’t get into contact with your nbn team. But I’ve done a complete reset and working fine. I used to have no issues with my Telstra nbn/phone line modem in bridge mode and wifi off as use my netgear nighthawk. Looks like using Telstra modem in bridge causing issues.

Fix your service @Telstra so quick to charge your customers $15 late fees but can’t even supply a solid nbn and telephone service. Still no internet or phone after 4 days of on and off service. Will I get my $15 late fee back....doubt it!

@Telstra why are you people telling me there’s no outage in my area, when me and my neighbors have no internet or foxtel

@Telstra your faulty website charged me twice for a re-charge - though both times I got an error message saying the charge hadn't gone through as the website was down. It was late at night, overseas and your agent was thoroughly unhelpful. SR 1-1813989970076. Pls resolve ASAP!

@lmbva @FatherBob @Telstra are hemorrhaging customers. Make an issue out of it with customer service, say you'll walk. *Poof* - a $15 credit to your next bill. I gave it to them about this years ago and despite semi-regularly forgetting to pay on time have never seen a late fee since.

I assure her that I gave them the information they required. After she checked my account she confirmed there were no notes or notifications provided to @Telstra that @NBN_Australia closed/disconnected my service with them. Then I asked what is happening with my complaint.

@Telstra The thing is I “never” get anywhere close to the typical speeds ever.

@Telstra I do understand that, but when I bought the service I was promised 30mbps. And 5mbps is not even close to 30.

I really am hating how shit my reception is on these trains like Idk man telstra what ylu doing normally it aint this bad

like **** telstra and **** selling the house i’m restless i just want to move already pls

@Telstra Hi @Telstra I tried filling out your problem report form but couldn't load the location page due to inadequate data service availability on the train. So I'm hoping this tweet goes out successfully.

@thefootyfrank @Telstra Onya charlie, you are just the sort of victim that scsmmees would love to get onto. I hope it never happens to you.