Telstra outages and service status in Burua, Queensland

Problems in the last 24 hours in Burua, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burua, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ASIGHLUM (@GamerAsighlum) reported 6 minutes ago

  @andy_penn what’s happening to @Telstra , I’ve been looking forward to getting some customer service for 3 days and your new messaging service for customer support has major flaws. Just a Heads up from a family of loyal customers for over 50years

• 
  Floyd the K (@floydthek) reported 6 minutes ago

  being honest with Telstra's robot just means I get a text message with a link to the not-working app and a hang up. This time, when they said 'So, what's your problem about?' I just answered 'argleurngronk' until they gave up and put me through to a person.

• 
  Frankie (@frankie_1987) reported 11 minutes ago

  So I signed up with Superloop last week for a 200/200 service. Notes so far - 4 minutes provisioning. Four. - Very low latency. I was getting 6-8ms with a Telstra Business 100/40, down to 4ms to same location - Uploads aren't as advertised. Max I can hit is 150-160

• 
  Matt Elsbury (@thinkforasec) reported 11 minutes ago

  @Telstra I need help with 3 things, been on hold all morning on a call and am having a slow MyTelstra app convo with someone who seems to have trouble with English. One thing I need help with is organising wifi for new address... things don't improve very soon, I'll go elsewhere.

• 
  lacie (@cooks4luv) reported 14 minutes ago

  @Natski82 @Telstra It’s a similar story with ‘em all. The phone providers (middlemen) are winning. All the $$, no accountability. It took weeks to sort out (iiNet). No phone no nothing. Resorted to portable modem, tho still no phone! Wish I could help

• 
  Hariklia (@HaHaRiki) reported 14 minutes ago

  @Telstra I do not want to download your app. My parents can’t download your app. They do not have a Mobile phone. What do you suggest they do. They can’t phone either. Phone’s out. Hobble next door in 35 degree heat? Stand in the front yard with a megaphone? SEND SOMEONE OUT TO FIX IT!!!!

• 
  Floyd the K (@floydthek) reported 14 minutes ago

  Nothing like spending 20 minutes trying to fix something using Telstra's useless app and slightly less useless website only to finally call them and get the perky 'if you prefer not to wait, try our app and webite' message.

• 
  Sam (@iwashere33) reported 15 minutes ago

  @Telstra 4G not working in morayfield 4506 despite your auto fix website saying there isn't anything wrong. 3G works still. So it isn't my device is it!

• 
  Rxstyy AU 🇦🇺 (@RxstyyAU) reported 18 minutes ago

  @Renzor__ @Telstra Connected directly to the modem will give you 0 issues, I was the same only a month ago and I said **** it and ran an ethernet down stairs and along the roofs and **** and its 300% better, its amazing

• 
  ✨ Miss Natski ✨ (@Natski82) reported 18 minutes ago from Melbourne, Victoria

  @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing