Telstra Outage Report in Burua, Gladstone, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burua, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burua and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (41%)
-
Phone (36%)
-
Wi-fi (9%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Donnie Mountjoy
(@DonnieMountjoy) reported
@BazzaCC That particular process works very well. I had a diligent case Telstra officer assigned within 7 days of lodging, had the issue resolved (a threat to disconnect an account that was not in arrears) and two months NBN free as compensation. Stay firm. Have documented facts. 👍
-
Dr Chillies
(@DrChillies) reported
@craigkellyAFEE If the starlink service can bypass the su givt firewall, then I will definitely ditch the local nbn. I hope all consumers will consider similar move too unless optus and telstra fight against this
-
X Stock Investing💲 🇦🇺
(@jk_stock) reported
2 growth opportunities for $TLS. 5G fixed wireless is increasingly being positioned as a substitute for home NBN connections. Telstra’s intercity fibre network - linking data centres across Australia - presents a source of additional upside not yet reflected in earnings forecasts
-
JohnyJ@m3s
(@johnyjam3s) reported
@TheShovel Qantas, the Telstra of the sky’s. These pricks rewrote the handbook for Customer Service, the monopoly edition.
-
Pattern Rotator
(@borisyeltzin) reported
Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.
-
Thinker2
(@Thinker2nd) reported
@Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild
-
Daniel Clancy
(@DanielClancy) reported
.@NBN_Australia is the worst run service in Australia by FAR I have had no fibre internet for nearly FIVE days and they nor @Telstra are interested in fixing it up. In 2025 INTERNET IS AN ESSENTIAL SERVICE!!! THIS IS NOT GOOD ENOUGH!! I'm now paying throught ******* nose for backup 5G internet in it's place and I can't afford this forever. @Telstra you WILL be reimbursing me for that too.
-
Dawso
(@jensuedaw) reported
@BazzaCC @Telstra Lol. Telstra offers me increased mobile data on my NBN smart modem every time the internet goes down. Reception here is so bad it's like, yeah. Whatever.
-
10 News Sydney
(@10NewsSyd) reported
BREAKING: Telstra customers have been warned that triple zero calls are currently unavailable in some parts of north east New South Wales. The outage is impacting mobile, NBN, ADSL and landline connections, with Telstra attributing the issue to severe weather across the region. “We’re making good progress restoring services following the severe weather in north east NSW,” said a Telstra spokesperson. “Widespread power outages are affecting parts of our network and our technicians are working closely with authorities to get in and bring services back online when it is safe to do so.”
-
Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved