Telstra outages and service status in Burua, Queensland

Problems in the last 24 hours in Burua, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burua, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 2 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported 6 minutes ago

  @AFL @Telstra @essendonfc Poor prick

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 9 minutes ago

  I had established with Telstra complaints issue is with RINGER at exchange (e.g. other party hears ringing, but my end doesn't ring). INC42292959, complaint 131187000, so ******* tests my line at box, doesn't come in, DOESN'T KNOW PROBLEM, leaves card. INCOMPETENCE ALL ROUND! FFS

• 
  Dawn Compliance (@DawnCompliance) reported 11 minutes ago

  Telstra shares are weird cos a while back I noticed how they sold their towers, restructured fixed network into a separate asset company gradually exited legacy copper So became the ****** middleman with outrageous customer service they should rename themselves “******* Telstra”

• 
  enz (@enz2g) reported 11 minutes ago

  @joey8bitz @1WeakGuttedDog Holy **** you’re dumb. Boost is a budget provider, they are never going to give you the same PRIORITY as you’d get with Telstra otherwise the people that pay twice the amount would be getting the same service No one with boost is expecting the same speeds and priority

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 15 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  Dave Jones (@eevblog) reported 20 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reported 20 minutes ago

  The insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.

• 
  Elizabeth Blackwell (@EBlackwell6280) reported 22 minutes ago

  I'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.

• 
  Tony Walton (@TheCyclonesSka) reported 23 minutes ago

  @Telstra GREEDY ARSEHOLES!!! Isn't it funny how Telstra, that great Australian company, keeps ignoring me? If someone from lovely Telstra does reach out to me they won’t want to discuss my concerns in public. We want to help you, Tony. Please private DM us.