Telstra Outage Report in Burua, Gladstone, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burua, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burua and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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@jaysimmo
(@jaysimmo3) reported
@GrogsGamut @Telstra Spent last year dealing w/ NBN & Telstra 4 office. Finally emailed my local Lib MP, suddenly gold service. But straight back to pumpkin after. There's an internal Telstra plan to end all "talk" comms by 2022. One told me the name of the plan, have it in some chat log I saved.
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AlsoRanGran
(@GranAlso) reported
..that doesn’t work! Both times the call was disconnected after a robot said thanks for your call. @Telstra please do something about this shocking service. 😡
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Alan Tracey
(@alftracey) reported
@Telstra @GrogsGamut What do I have to do to get any assistance? I been on the message thing for 73 hrs and still no help with a simple problem.
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Chatfield's Tree Nursery
(@ChatfieldsTrees) reported
@JaneMarwick @Toll_Group We sent parts to a southern customer about 2 years ago... has never been seen since! Ended up meeting the customer in Perth and handing it to them. Not to mention the overcharging I managed to get over $700 over wrong charges from them. Just like Telstra... options?????
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Nikki Teeuw /N.E. Teeuw
(@NikkiTeeuw) reported
I am now utterly convinced that @Telstra is the worst run company in the country.
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Anna Lyons
(@pingerino) reported
@Telstra my 4G has been rate limited since yesterday but I'm waiting for a technician to fix the NBN. I've got 3 people who can't work from home now and I can't get a response online. Can you please get back to me?
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668 the neighbour of the beast; stephen mcgrath
(@Stephen78250313) reported
@GrogsGamut @Telstra I feel your pain 4 weeks trying to get nbn on then another 4 not paying for services I didn’t use... I am a mild mannered person but found myself texting messages such as .. why do you even have a customer service section.. are you actively trying to wreck this and I hate you..
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Glenn Colgan
(@GlennColgan) reported
@GrogsGamut @Telstra My experience ask a question on MyTelstra Chat and receive a response after 30 mins which is often a copy paste from the Telstra website - this is not customer service.
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Daniel Cohen
(@Fishman_Dan) reported
I am fed up with Telstra. Service non-existent, plans outdated. Went to my Telstra portal in my browser and opened a Live Chat to query disconnecting. The response? Download our app. This is the exact reason I'm ditching them. Jump through hoops for simple service. @Telstra
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Oscar Cao
(@oscarc168) reported
@Telstra Hi Ethan, there’s been no changes since the last DM I sent you guys a couple of days back. Still no word, no call from the store. Nor a response to my complaint submitted via the Telstra website.