Telstra Outage Report in Burua, Gladstone, Queensland

Problems in the last 24 hours in Burua, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burua, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marg Mowczko (@MargMowczko) reported 8 minutes ago

  I hate @Telstra so much. Their procedures and management have been the cause of hundreds of hours of wasted time and poor service.

• 
  Robert Hudson (@manaz_d) reported 9 minutes ago

  @Telstra For over 24 hours now. Helpdesk staff said "no, there's no issue" when there clearly is. They couldn't figure out how to fix it, so suggested close the account and open a new one (complete with a new email address). Um, what?

• 
  Francesca Mann (@FrancescaMann_) reported 10 minutes ago

  So for some reason I couldn't vote this year? Been with @Telstra for years so not sure why it's not working 😭 Anyways, great semi final - SO many top songs. My votes would have gone to Lithuania, Cyprus, Azerbaijan, Ukraine and Malta. #SBSEurovision

• 
  Haynzey85 (@johnhaynes85) reported 11 minutes ago

  @Telstra Any idea when you will have the Outlook connection timeout issue resolved? I have over a dozen clients who cannot use Outlook to conduct their business affairs. Webmail is not practical for users who only have experience in Outlook.

• 
  Steven Georgantis 🇦🇺 (@StevenGeorgant1) reported 16 minutes ago

  @TelstraPurple I had to go into. Telstra shop to tell them my problems & get assistance. The system went down, lucky it was saved in email but still waiting if employee registered my issues when system up and working. Getting charged for things not advised or an old line moved to NBN.

• 
  🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported 17 minutes ago

  @telstra says I cannot receive customer service (customer for 9 years) without a direct debit agreement. Is that legal?

• 
  🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported 18 minutes ago

  When in a chat with customer service, ask: “how long have I been a customer?” If the service staff can’t answer that question it’s time to take your business to some one who can. It’s not the staff’s problem, it’s a leader’s problem. You listening @telstra ?

• 
  Matt (@thethorpstar) reported 21 minutes ago

  @andy_penn as I have had no @Telstra internet service for three days and have been waiting on a call back from your customer service (that department name should be changed) since that time, can I have your mobile number so I can complain to you about how poor your service is ?

• 
  🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported 26 minutes ago

  Turns out, @telstra refuses to answer a support question unless you arrange to post pay by direct debit. Even if your existing contract does not specify that as a condition. So Telstra forces “standover” conditions by policy.

• 
  Brendan Brick (@bago2372) reported 26 minutes ago

  @manaz_d @SouthCoastLeese @Telstra Incoming server still down. Outgoing seems to be working now. Telstra advise to speak with their text messaging service and as usual they just buy time and repeat the same question over and over, crazy