Telstra Outage Report in Cabanda, Ipswich, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cabanda, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabanda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Cabanda, Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cabanda, State of Queensland
Latest outage, problems and issue reports in Cabanda and nearby locations:
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Joshua Jokic
(@joshjokic) reported
from
Brisbane, State of Queensland
@Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ling sun
(@lingsun37112555) reported
@Telstra Bad company
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Penelope 🐀🐀🐀🐁🐁🐁
(@Dancingchick56) reported
Good morning @telstra @andy_penn Still waiting for the internet to be fixed. Still paying for a service not received.
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Stuart Crooks
(@stuart_crooks) reported
@Telstra What’s causing this outage please and why will this be 2 weeks without service including phone and tv. This is ridiculous
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Pedals like
(@abagofspanners) reported
@Telstra abysmal customer service as usual. Website says I can only have issue fixed by calling, then get recorded message saying go to website and auto hangup, thanks for absolutely nothing but still charging me an arm and a leg
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Stuart Crooks
(@stuart_crooks) reported
@Telstra Your outages pages have never informed users why and what the outage is. Just , your service is interrupted . Just tell the community what’s going on please !!! Be honest
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e l 🖤
(@middaysquirter) reported
@squeakylad @Optus @Telstra I feel bad for Kyri (furry) for working at such a corrupt and evil organisation.
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Penelope 🐀🐀🐀🐁🐁🐁
(@Dancingchick56) reported
Hey @telstra @andy_penn They’re sick of telecommunications companies that promised the world when you sign up for the Internet, and then when you’re having a problem with it and it won’t work, they won’t pick up their phone to answer your call in any kind of timely fashion.
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marie5
(@marie19705) reported
@anthonylindle10 @twtrrr @YMangostein telstra put me on the default list twice and gave me a bad credit rating, the ombudsman made telstra take them off twice...
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Carryn Beard
(@Carrynbeard05) reported
@Telstra @KelexKrypton Contacting the Telstra tech team doesn't help. Still waiting on feedback that we were promised to get yesterday, and last week.... and last year. Only option is to cancel. Yet you charge a ridiculous cancellation fee. Even though we're paying for a service that we do not get!!
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AngryNana 🐀🐀🐀
(@AngryNana4) reported
@Telstra Long story. Telstra suspended my service without reason or warning. Lifting the suspension should only take an hour according to your website, but your call centre advises 24-48 hours. Not nearly good enough, and this is the second time you’ve done this to me in less than a year.