Telstra Outage Report in Cabanda, Ipswich, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cabanda, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cabanda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Telstra
Telstra is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Cabanda, Ipswich, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cabanda, State of Queensland
Latest outage, problems and issue reports in Cabanda and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Henderson
(@NickHendo) reported
@Telstra hi guys, we are suffering internet connection issues on our home broadband, we are able to connect to the modem and but aren't receiving an internet signal. Have gone through the recommended troubleshooting with no luck. Any help would be great 👍
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Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞
(@downloadeodeo) reported
@Telstra Not one tech help desk person I have spoken to has the will to fix this glitch in my account. all of them prolong the result that isolates me from employers & collaborators I attempt to contact by phone. Your corporate culture sides against the client. Will Telstra fix this?
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Di-Anne Z-C
(@DiAnneZC2) reported
@Telstra They said it’s due to not getting any thing higher than what I got after they rebooted my modem as apparently having a ping of 31 and an down load of 0.3 means I’m pant to much and clearly can not achieve more even tho my problem was no where near as bad before they rebooted it
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Cecilia Storniolo 💉💉
(@Cecilia_St) reported
Dear @Telstra scammers are constantly using my mobile number yo run scams and are constantly calling me post the compromise of my mobile number 2years ago. How can you help me get these call/usage stopped? Please. Thank you.
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Di-Anne Z-C
(@DiAnneZC2) reported
@Telstra Haha now this has been the Biggs stuff up ever I just got told my issue is that I need to down grade my plan! Cause that’s meant to fix it that’s is from your tech team!
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Nick Henderson
(@NickHendo) reported
@Telstra No sorry, only within my household. We are able to open and browse Facebook, twitter etc with no issue, however data-dependant devices like PC'S, gaming consoles and tablets are simply unable to load anything or connect to the their respective servers.
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Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞
(@downloadeodeo) reported
@Telstra Thank you. A further example: the pre-paid package I have with Telstra covers all overseas calls. Everytime I diall a number overseas, I get the message that it's not available from my service, as if the account is overdue for renewal.
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Di-Anne Z-C
(@DiAnneZC2) reported
@Telstra @ACCCProdSafety so nice to see I lodge a complaint about my internet speed and continual drop outs to have them remotely turn my modem off and back one to go from 10 ping and 37 down load to time to 31 ping and 0.3 down load!!! Thanks, Not!
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Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞
(@downloadeodeo) reported
@Telstra And this is Telstra's response: "What i will need to do is link you directly to the pre paid specialists so they can raise a case and have this managed for you for a resolution. Can appreciate the time you have spent on this. Please use the link when can - (link) - Lee"
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Di-Anne Z-C
(@DiAnneZC2) reported
@Telstra My best down load is meant to be 50 speed wise it is generally around 45 but I have been having way less than that as in it’s basically dropping out every 10 to 15 mins to the point I have to reload stuff there is prob more drop outs and it has slowed the speed down to a snail