Telstra Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	5 days ago
Cairns	Phone	7 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Kate Cunningham (@KateHamilton88) reported 30 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Moods Moody (@MoodsMoody) reported 38 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 50 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 52 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 59 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate Ricketts (@nannykatecoast) reported 8 minutes ago

  @Telstra @AilsDay I can't view my services either. Currently escalated with Telstra But seems I be a common issue with customers

• 
  Telly Tilkeridis (@aristotle1974) reported 8 minutes ago

  @kcostalos @Optus Kristina Optus is a malakia of a phone service, I’ve been with Vodafone for about 15 years after switching from Telstra to Optus@& then to Vodafone.

• 
  larksky (@samaskydweller) reported 8 minutes ago

  @chrismurphys @Telstra @iiNet has been good. Left Telstra years ago and never looked back !!

• 
  Navi Bee (@NaviBeethe43rd) reported 13 minutes ago

  @rubin_angela I left Telstra in 2012 after a 3 hour phone call where I was passed to 9 different teams. None of which could help me. Now I live in a bad reception zone I use Belong who are Telstra resellers. So far so good.

• 
  Peter Cronau (@PeterCronau) reported 15 minutes ago

  @chrismurphys @Telstra Cancel the ISP, and hotspot your 5G phone. Cheaper and more reliable.

• 
  Martin (@elpeladomorillo) reported 15 minutes ago

  @chrismurphys @Telstra Are you reading this Telstra? The amount of people that you spit in their face. Shocking some people after 55 years. I was forced to go ombudsman just to get away from your sub-standard product. You treat your valued customers like utter garbage

• 
  Nell (@NellieEvan) reported 16 minutes ago

  @chrismurphys @Telstra Complaint to the ombudsman usually gets you a chance to talk to someone in Oz. Every time you lodge a complaint it costs Telstra $300. Three complaints later and we haven’t looked back. We live in regional Australia.

• 
  grumpyMichael 💙💛 Michael Lee (@grumpyMichael) reported 16 minutes ago

  @chrismurphys @Telstra We have Aussie Broadband, no problems

• 
  💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧 (@nobby15) reported 16 minutes ago

  @grumpyMichael @chrismurphys @Telstra We have also had Aussie for the last 3 years and not one problem but what I do like are their emails letting you know about planned network upgrades

• 
  iamprusty (@iamprusty) reported 18 minutes ago

  @Telstra Site at 415 Colins St failing trace routes to the internet at hop 203.45.255.1. Contacted Telstra and they said there's no outage in the area. Can you confirm?