Telstra Outage Report in Campbells Creek, Mount Alexander, Victoria

Problems in the last 24 hours in Campbells Creek, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Campbells Creek, Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:

• 
  Dave Hall (@skwashd) reported 3 minutes ago from Newstead, Victoria

  JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

• 
  Dave Hall (@skwashd) reported 4 minutes ago from Newstead, Victoria

  @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

• 
  Dave Hall (@skwashd) reported 6 minutes ago from Newstead, Victoria

  @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

• 
  Dave Hall (@skwashd) reported 14 minutes ago from Newstead, Victoria

  @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

• 
  Dave Hall (@skwashd) reported 18 minutes ago from Newstead, Victoria

  @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

• 
  Dave Hall (@skwashd) reported 23 minutes ago from Newstead, Victoria

  @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

• 
  Dave Hall (@skwashd) reported 34 minutes ago from Newstead, Victoria

  @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

• 
  Dave Hall (@skwashd) reported 36 minutes ago from Newstead, Victoria

  @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

• 
  Dave Hall (@skwashd) reported 49 minutes ago from Newstead, Victoria

  @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

• 
  Dave Hall (@skwashd) reported 49 minutes ago from Newstead, Victoria

  @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

• 
  Dave Hall (@skwashd) reported 57 minutes ago from Newstead, Victoria

  Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark S (@markspark11) reported 3 minutes ago

  @Telstra If it was a 4G outage then 3G would work. We have SOS only so cannot even make or receive phone calls. That’s pretty dire guys

• 
  Col (@ColBoyes) reported 8 minutes ago

  @Telstra hi. I have not long ago (20 minutes)installed a new prepaid sim in my iPad. I have activated it and received an email saying activation is complete, but still have no signal apart from wifi. Is it normal to still need to wait even though the email says complete? Thanks.

• 
  KingoftheWorld (@world_kingofthe) reported 9 minutes ago

  @Telstra Because you're stupid and don't understand global environmental factors but can score cheap points by green washing your company?

• 
  Steve 'Doc' Baty (@docbaty) reported 11 minutes ago

  "While copper-based fibre to the node can theoretically deliver reasonable broadband speeds, the problematic state of the Telstra phone network has resulted in massive numbers of complaints to the Telecommunications Industry Ombudsman."

• 
  Al the hairy barefoot poofta (@hairypoofta) reported 12 minutes ago

  Hey .@Telstra, your so called "experts" on live chat support are useless. Wouldn't know if their arses were on fire! Why is this organisation soooo bad at customer service?

• 
  PrintDiva (@PrintDiva2) reported 15 minutes ago

  @Telstra Unfortunately service still down. Telstra support for business is only available in business hours- your business hours are last century. I don’t have a business mobile for your ap but found it unhelpful in the past & your other

• 
  Nick Pfitzner (@NickPfitzner) reported 16 minutes ago

  @AntKaplan @mistermouse666 Zero service was the MVNO reselling Telstra The one with two bars is MVNO reselling Optus i.e. the Moose. So we are BACK baby! If it wasn't for the steel roof I'd have better reception, but this farmboy loves him a steel roof...

• 
  vortexta F/A (@VorTexTa) reported 17 minutes ago

  @slzyin @Telstra I need your help again please

• 
  BloodRedRubyRose (@BloodRedRubyRo1) reported 18 minutes ago

  @Telstra Its has been down all day. Tried to pay bills this morning and afternoon, to no avail. Anyway thanks for the quick response.

• 
  Demon!😈 (@DemonicGiver) reported 19 minutes ago

  @slzyin @Telstra pls help me my internet is not working...