Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Campbells Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Campbells Creek, State of Victoria
Latest outage, problems and issue reports in Campbells Creek and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Len_Jet) reported
@peterwells @decryption @michaelmeloni how do Optus and Telstra deal with these 3rd parties in terms of priority of service? eg: if a cell is busy can they / do they throttle the 3rd parties?
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Aaron Scott
(@wifidownunder) reported
@scottdoorey @Telstra Why not. We both know it will get blamed by Telstra tech support 🤪
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Toronto🍁Sky
(@TorontoSky) reported
@Optus Telstra schedule these maintenance over night never skipped a beat. Mistake switching over try Optus.
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Peter Adderton
(@peter_adderton) reported
@BoostAus was the No 1 engine of customer growth in the entire Telstra Mobile Business (including Postpaid and Belong). Great Job to the team at Boost Australia...
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Patrick
(@pblake) reported
@Telstra Hi Tom and co. My sister has still had no luck. She really wants to escalate her complaint, but had no luck over the phone today, as neither the case manager nor their manager are contactable. Coudl we reallocate the case to someone more senior?
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humphrey hollins
(@HollinsMrhump) reported
AMP and Telstra have performed so badly as exposed on the ABC tonight. TLS slumped to less than $2.84 in the GFC. I bought 20,000 in a hotel room in Battambong at $3.06 in 2011. Sold at $6.90 in 2017. Poor TLS self funded retirees. Sack the board you old fools.
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elbaroni
(@elbaroni) reported
@Telstra I tried to log onto the website because of how bad the app is. It bumped me straight back to your app. 👍
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t
(@phantastictung) reported
Jb hifi is havin a promo with Telstra and somehow I got $400 off an outright phone... wtf
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Tony F White
(@tonyfwhite) reported
@MarkTossell @Telstra Yep, the business my wife works for us taking their phones elsewhere after the phone lines became scrambled and Telstra could only fix them for 48hrs after many hours wasted going over the same things time and time again.
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Danielle Katzos
(@Daniellegatzos) reported
@ellie_r_ @Telstra **** you tom. ur useless mate