Telstra Outage Report in Campbells Creek, Mount Alexander, Victoria

Problems in the last 24 hours in Campbells Creek, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Campbells Creek, Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:

• 
  Dave Hall (@skwashd) reported 3 minutes ago from Newstead, Victoria

  @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

• 
  Dave Hall (@skwashd) reported 5 minutes ago from Newstead, Victoria

  @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

• 
  Dave Hall (@skwashd) reported 16 minutes ago from Newstead, Victoria

  @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

• 
  Dave Hall (@skwashd) reported 20 minutes ago from Newstead, Victoria

  @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

• 
  Dave Hall (@skwashd) reported 20 minutes ago from Newstead, Victoria

  @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

• 
  Dave Hall (@skwashd) reported 26 minutes ago from Newstead, Victoria

  Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

• 
  Dave Hall (@skwashd) reported 32 minutes ago from Newstead, Victoria

  JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

• 
  Dave Hall (@skwashd) reported 35 minutes ago from Newstead, Victoria

  @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred Porter (@fredporterpr) reported 5 minutes ago

  Network upgrades in #midwest #wa @Telstra are we getting 5G soon?! C’mon the rest of Australia has it…

• 
  Lynsweet5 (@Lynsweet51) reported 6 minutes ago

  @Telstra I have a telstra shop nearby,l will attend tomorrow if the problem does not resolve, thankyou

• 
  WhitehorseMusic (@StringsHub) reported 12 minutes ago

  Seems the only way to get some progress is publishing our issues here? Nbn order 15th November completed. Telstra phone and internet still not working 6th December.

• 
  💧Libby (@1970genxmum) reported 13 minutes ago

  @Telstra once a very proud government department and then company is now synonymous with incompetence. I moved address and it started with a internet issue, had the problem fix (paid more money) only to now be back where I started from. All over 3 months How embarrassing 😳

• 
  Luke parry (@lukepar21) reported 15 minutes ago

  @Telstra don't any of your staff know how to LISTEN?! I asked for help with the internet modem not working and the response I get is "We can change your plan to a more affordable plan"??? Ok that's not what I asked. "oh ok let me talk to my manager... phone hangs up??? Rude!

• 
  Tarantosaurus | (@Tarantosaurus) reported 15 minutes ago

  @deeplongstop @Telstra I find ringing up the office helps, instead of tagging on twitter posts. Local MP's are there for a reason. They solved my Centrelink issues many years ago.

• 
  BBC99 (@bbcarroll99) reported 22 minutes ago

  @Telstra Coburg in Melbourne internet been absolutely terrible last fortnight or so since that big storm. Anyone else out there getting frequent dropouts????

• 
  WhitehorseMusic (@StringsHub) reported 24 minutes ago

  @Telstra Thanks for your help with the registration of both a complaint and escalation. I am awaiting a call today from the Telstra case manager. Telstra incompetence occurred again today. Nbn tech was provided the disconnected number as our primary contact number.

• 
  xNoRetreatx (@no_retreatx) reported 27 minutes ago

  @Telstra No internet service AGAIN, in Sydney metro and 60 mins wait-time for support. !!! #Telstra is appalling. Worse than ever. 🖕I'm paying top dollar for 3rd World internet speeds. 💩💩💩💩💩💩💩💩 @TelstraSupport @Telstra_news

• 
  Yvette K 🇦🇺 (@YvetteKarklins) reported 27 minutes ago

  @Telstra Message from Telstra "Your mail folder list could not be retrieved. Please try again later." Telstra website says no issues, anyone else in Glen Iris, Melbourne have issues?