Telstra Outage Report in Campbells Creek, Mount Alexander, Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Campbells Creek, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Campbells Creek, Victoria
Latest outage, problems and issue reports in Campbells Creek and nearby locations:
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall (@skwashd) reported from Newstead, Victoria@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall (@skwashd) reported from Newstead, VictoriaJFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall (@skwashd) reported from Newstead, VictoriaTelstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall (@skwashd) reported from Newstead, Victoria@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond McKeown (@RyanWil62993886) reported@Telstra waited on hold for 44 minutes last night, when finally answered I was advised I don't like your tone, change it or I will terminate this call, then refused to connect me with his supervisor. Telstra customer service is a myth since David Thodey placed the customer 1st
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William Harrison (@WDHarrison09) reported@Telstra When telstra support didn't suck
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mw1169 (@mw11691) reported@Ticketmaster_AU @Pink you're just as **** as telstra. twice I've had tickets and you're **** website kicked me out. fkin do better
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angelo (@fIaredjeans) reportedmy internet is not working @Telstra :((
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Sean Knight (@AkiretaHK) reportedSo one thing that seems worth following up is - Nadine Flood is an executive at Telstra Super, ED is Telstra alumni, Chalmers spruiking super despite industry terrible performance, Optus hack uncannily poorly handled by Dreyfus and being monetized as class action fodder my MB. :3
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Noah Fence (@birchipboy) reportedHey @Telstra, why do you allow annoying marketing call centres to use generated (false numbers that cannot be called) numbers to send your customers insane? You’re in control of the network, just block calls using numbers not allotted to Australian customers!
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Fiz Tigsworth (@fiztig) reportedOn the V/line train going from Albury to Melbourne and infuriated with the lack of service from @telstra. At best there is 1-2 bars of 3g. One bar of 4g basically = no coverage out here as that won’t load anything. Woman across from me happily using #Optus. #Telstra is hopeless.
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@azahynes@mastodon.social (@azahynes) reported@DJ_AlphaT @Telstra All tonight in Wellard, I've had 1 bar no signal. Got 3 in Fri today. Same every day @Telstra
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Pwoiter (@pwoiter) reportedAll you lonely hearts out there. Have you considered talking to Telstra support for an hour each day?
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Sean Knight (@AkiretaHK) reportedSo one thing that seems worth following up is - Nadine Flood is an executive at Telstra Super, ED is Telstra alumni, Chalmers spruiking super despite industry terrible performance, Optus hack uncannily poorly handled by Dreyfus and being monetized as class action fodder by MB. :3