Telstra

Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Campbells Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Campbells Creek, Mount Alexander, State of Victoria 12/13/2025 20:50

December 13: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Campbells Creek, State of Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra I’ve had the service for around a week or so.

  • HopePopplio Saber (@HopePopplio) reported from Melbourne, State of Victoria

    Telstra charges you 150 bucks a month for a service they aren't providing you then puts you on hold for an hour when you try to cancel it.mp4

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Telstra Thank you for your help. My frustration was at boiling point. Nice that Telstra has the socials right.

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Telstra Was at home. Wasn’t casting just trying to use the app on the TV but it didn’t recognize my login & instruction to go to website diverted back to Telstra. Very confusing & this twitter exchange is more helpful than both companies websites or call centres.

  • an_untamed 💧AnUntamedAustralian #FreePress (@an_untamed) reported from Nowra, State of New South Wales

    bullshit I gave up on everything Telstra many many years ago so go **** yourself

  • A2Bourne Andrew Bourne (@A2Bourne) reported from Darwin, Northern Territory

    @Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @JanetGoss @iborgward @Telstra I get them all the time too, I invested in a cheap answering machine, I never answer the landline unless I know the number that comes up. It’s only very elderly relatives that ever call it anyway, the scammers always hang up when the machine kicks in! Mine’s silent too.