Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Campbells Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Campbells Creek, State of Victoria
Latest outage, problems and issue reports in Campbells Creek and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dark Matter Zine: 😷 💉 💉 💉 💉
(@DarkMatterzine) reported
@veromeanstruth @TammyWolffs @MarekRivers really the later. Privatisation is only considered worthwhile for buyers if they stand to make $$$$$. Look at Telstra, QANTAS, electricity etc. Historically also results in major problems with infrastructure due to negligence IMO
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Kylie Woods
(@KylieWoods3) reported
I am glad I have kept the home phone, it is a cheap source of entertainment. Today, a man pretending to be from Telstra (not a customer) wanted to speak to the main user of the internet. My 14 year old son? I replied. To which he told me I'm a really stupid person and hung up.
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ⒸⒿⓁⓍⒶⒺⒻⒺⓌⓌⒿⓀ💉💉💉
(@justin_lister) reported
@Telstra No I didn’t want to roam today.. My phone in / has been flight mode and only using wifi. However roaming app says 22mb data. So I’m confused how can possibly have used roaming data when not connected to network. Other than separate mobile wifi hotspot.
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Ken.
(@vaughan_k) reported
@Telstra @victornorthhead @Optus Now if only staff reached out with answers on how to turn off voicemail? As telling me to go to the website and app doesn't help especially when the website and app is useless
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R A C H E L E
(@RayeCharles) reported
@Telstra thank you for disconnecting my nbn service at 7:30pm on a Friday night and not providing any support services for me to contact until Monday morning at 8am. This has been an ongoing issue since February and it’s still not rectified. Disappointing
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James Hutcheon
(@hutcho66) reported
@taipan168 Telstra has no service guarantees at all in things like the mobile network or NBN retail etc.
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Colto Fox
(@coltofox) reported
@OtterBoiMilo I didn’t have yours either. ;w; I couldn’t download anyone’s photos from @googlephotos due to the poor connection to it over @Telstra FTTN NBN that would time out at the time.
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Just a Dicky Beacher
(@dickybeacher) reported
@Telstra what is your email address? I am not a customer so cant sign in to your wanking message system online. I need to send you a copy of my power of attorney for my mother and if you want payments I suggest you give me the email address
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chunnota
(@chunnota) reported
@iamwhoiam63 @OzraeliAvi @VictoriaPolice okay so if Avi can convince Telstra to give over protected customer data and it's the same person, what is to time going to tell then? will you admit avi has been conning you the entire time or just drink whatever bullshit flavoured koolaid he gives out next?
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taipan168
(@taipan168) reported
@hutcho66 The proposition in the article is absurd. How would these minimum service standards be set and who would have to pay for their cost? And the Telstra analogy is not valid because Qantas is not a monopoly. Agree that better consumer protections would be a much better way to go.