Telstra

Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Campbells Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Campbells Creek, Mount Alexander, State of Victoria 03/25/2023 18:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • Internet 58.82% Internet
  • Phone 20.78% Phone
  • Wi-fi 8.60% Wi-fi
  • E-mail 6.95% E-mail
  • Total Blackout 2.72% Total Blackout
  • TV 2.13% TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Campbells Creek, State of Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • AusSeaSteph AusSeaSteph (@AusSeaSteph) reported

    @MarkDando4 @k_eagar @c_s_wallace Have you tried getting any sense or assistance out of a Telstra customer service operator lately, Mark? Or perhaps that should read, have you tried actually getting onto a Telstra customer service operator lately? 👎

  • iammrdom mr dom (@iammrdom) reported

    @JNGold @DaveFink_ I’m going to try and activate roaming on my Telstra mobile sim and check the costs. Thank you lots for the help!

  • fariqzzz riq (@fariqzzz) reported

    My quiz score is so sad 🥲 If I fail this class, I will jump off the telstra tower

  • willo_77 Steve Williams (@willo_77) reported

    @Telstra I haven't spoken to the technical support team. The issue is with the service. Since the upgrades service has gone back to pre dial up, it's horrendous all around the north east of Victoria. @Optus customers have zero issues, only your customers are having issues

  • F1Butter RG Butters (@F1Butter) reported

    @Clown_Btw @Originfnn im a telstra and they work amazing just customer service is a bit

  • twocrowsdown twocrowsdown (@twocrowsdown) reported

    @Telstra Slow, repeatedly having to sign back in, keep getting error messages when I try navigating links inside the website with “please try again” or words to that effect.

  • Clown_Btw Clown (@Clown_Btw) reported

    @Originfnn Alot of people are having that **** happen to them I'm pretty sure it's a fortnite issue bc it happens to me and I'm telstra

  • twocrowsdown twocrowsdown (@twocrowsdown) reported

    WTF @Telstra ?!!!!! Been trying to access my account online for most of the day and at this stage I’m deadset ready to put my fist through the monitor. If it wasn’t an iMac I probably already would have done it. Your site is a friggin joke!

  • willo_77 Steve Williams (@willo_77) reported

    @Telstra This has been an issue since you did upgrades in Feb. It gets so bad that a text message struggles to send at times. I've tried everything available

  • willo_77 Steve Williams (@willo_77) reported

    @Telstra Since early Feb, internet and phone coverage have been below poor. Constant drop outs. In the middle of a major town I can't live stream