Telstra

Telstra Outage in Campbells Creek, Mount Alexander, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Telstra problems in the last 24 hours in Campbells Creek, State of Victoria

Telstra Outage Chart in Campbells Creek, Mount Alexander, State of Victoria 05/14/2021 11:45

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Most Reported Problems:

  • Internet 54.98% Internet
  • Phone 25.59% Phone
  • Wi-fi 8.21% Wi-fi
  • E-mail 6.32% E-mail
  • Total Blackout 3.16% Total Blackout
  • TV 1.74% TV

Telstra in Campbells Creek, State of Victoria Comments

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Telstra Issues Reports Near Campbells Creek, State of Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:
  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Goldenjocks Drew Morphettville (@Goldenjocks) reported

    @rtralphy AFL will never do a better deal than what they’ve done in the last two. Andy Penn at Telstra ****** shareholders for ~$200m cos he thinks ingratiating himself with Gill will get him invited to nice parties will not be replicated.

  • JoleWright Jole Wright (@JoleWright) reported

    @Telstra been on chat for over 3 hrs and I’m not getting anywhere with my issue. I’m completely frustrated. I regret ever joining Telstra.

  • wyxg0d wyx (@wyxg0d) reported

    @Optus Did not help might have to give Telstra a go

  • valeriekhoo valeriekhoo (@valeriekhoo) reported

    The saga with @Telstra continues. I honestly wonder how bad it can get. Again, they direct me to "chat" and their chat don't say anything and it times out. Simply ridiculous.

  • wyxg0d wyx (@wyxg0d) reported

    @m1cuz @Optus fix ur servers don’t make me switch to Telstra

  • OK57667252 OK (@OK57667252) reported

    @andy_penn I live in Bondi and my phone loses 4G between Bondi Junction and the city all the time. I get 3G after leaving Bondi. I’ve reported this to Telstra 18 months ago - and guess what - NOTHING. Telstra network East Subs could have used a 50 million boost - oops. Too soon?

  • C_OliverMorton C. Oliver Morton (@C_OliverMorton) reported

    My internet service was disconnected. Thanks @Telstra, apparently someone said that I was trying to switch provider and nobody contacted me to confirm this. I just got disconnected, spent quite a while on the phone to find this out. I’m not impressed that this can happen.

  • sayer8757 Jon Sayer (@sayer8757) reported

    @Telstra Our phone line has been down since Thursday am and the call centre guys say we don’t have a fault showing! several calls later we now need to wait until Monday for a technician. Not impressed.

  • blogBRHP Dariusz Leszczynski (@blogBRHP) reported

    Another quote: "It never occurred to me that #Telstra was #ripping_off #Indigenous_customers in other outback areas as well."

  • NMalone8 N. Malone | Goddess of Death Coming October 20th! (@NMalone8) reported

    ******* Telstra. Your message team is ridiculously useless. I spent 3 hours talking to this idiot who asked the same questions repeatedly and then decided that there was nothing wrong. Even though the NBN isn't working, and I have 4 'issues' when I ran the diagnostic.