Telstra

Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Campbells Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Campbells Creek, Mount Alexander, State of Victoria 07/21/2024 05:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Campbells Creek, State of Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MythicalDropBea Mythical Drop Bear (@MythicalDropBea) reported

    @Telstra @PhilipsBL Since july last year mate... There is no excuse for that kind of wait. I am experiencing the same problem, SINCE JULY LAST YEAR!!

  • Mel_2212 Mel (@Mel_2212) reported

    Absolutely pissed off that you cannot speak to a person at Telstra! Been trying to fix their mistake for the last 6 weeks and still no resolution. Wasted way too many hours on this bullshit. Worst customer service ever experienced. Telstra don't give a **** about their customers

  • Kiki_Juanita Kiki (@Kiki_Juanita) reported

    @Telstra Not all things on wifi, are technically on at that time they are just able to access if they were turned on, but power for a lot of items is turned off so they aren't getting a signal to them.

  • Jake_Allan Jake Allan 🚀🚀🚀 (@Jake_Allan) reported

    @Telstra hey Telstra, my internet has been intermittently down for the last week. This is affecting my work. Can someone please contact me to resolve?

  • thethorpstar Matt (@thethorpstar) reported from Sunderland Bay, State of Victoria

    @Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly

  • PhilipsBL Bruce Philips (@PhilipsBL) reported

    @Telstra I’ve tried this many times, unfortunately your one size fits all automated customer service system is woeful. The Telstra App is also not allowing the function to download and view my bills.

  • PhilipsBL Bruce Philips (@PhilipsBL) reported

    @Telstra Greg, the Telstra App ‘Get Help’ messaging service is ridiculous. I’ve been trying to get to the botom of my overcharge dispute since July last year and now again I’ve received another overcharge!

  • far_koff_ Mick 🇦🇺👌 Up Ya Arse China! (@far_koff_) reported

    Telstra has sent me a generous offer to double my data allowance for an extra $5 dollars.... awesome But WTF for?? everything’s been censored or shut down!!!

  • mattagriffiths Matt Griffiths (@mattagriffiths) reported

    @telstra I'm a cable customer and am being asked to upgrade to the NBN. Why can't I keep my existing cable service? Btw what happened to your online chat support??

  • BrizRon BriZ Ron (@BrizRon) reported

    @Telstra @nikkiricks What garbage, Social distancing in a call center farm ? You have been shut down by the CCP laid down with dogs and you got fleas!