Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Campbells Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Campbells Creek, State of Victoria
Latest outage, problems and issue reports in Campbells Creek and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Gonzalez
(@Whykikamooocow) reported
@Telstra Hi. Do you have any info on the NBN outage in the Tweed/ Banora point area. NSW 2486. Our business is extremely affected
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Peta Ellis 🌈
(@ellispeta) reported
Hi @Telstra is there an nbn outage in tweed heads??
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Sally Murray-Walsh
(@SallyMW5) reported
Hey @Telstra I've avoided you for many years due to your reputation of poor #CustomerService, I have no choice but to use you now...it's been 10 days since my first chat with u and you still haven't even submitted my request and I can't get on to speak to anyone... #UNACCEPTABLE
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ella II
(@aizenchair4) reported
Omfg can telstra get its **** together
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EaseUpTurbo
(@Ease_Up_Turbo) reported
@MD00042 I’ve had good luck with Belong. You email, they call back. Sent a block out on the 31st of Dec, internet was only down for two days. The Telstra contractor turned up, finished and then the NBN guy turned up half hour later. I was a little blown away.
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T F E
(@TheKETgala) reported
@nick_spurway @Telstra Even staff in stores said the process is really bad
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Diane
(@woodinitbenice) reported
@craigreucassel @Richard33878882 @NBN_Australia 26 phone calls to provider plus FB messages to NBN and provider. Platitudes galore. Interview on ABC South East last Wed. Widespread problem. Telstra 4G - our backup- doesn’t work in holiday time. And this is the fire prone, trying to recover, far south coast. Disgraceful.
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wabungy
(@wabungy) reported
@cavespaces @poopass43149756 i have never had a problem with vodafone, telstra would go out for hours at a time almost weekly, have really slow internet plus they told us to find another provider lmao
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George S Basin
(@georgesbasin) reported
@Telstra That page says my phone service is not working. I know that. You know that. It hasn't worked since before Christmas.
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Richard Hubbard
(@Richard33878882) reported
@woodinitbenice @craigreucassel @NBN_Australia Put in a complaint to the Telecommunications Ombudsman. They are great, and get results. Costs nothing. Surprised that Telstra hasn't deployed one of the new mobile units if there are big issues with the local tower.