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Telstra outages and service status in Campbells Creek, Victoria

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  • Telstra generated 0 outage signals in the last 24 hours around Campbells Creek, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Campbells Creek, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telstra Issues Reports Near Campbells Creek, Victoria

Latest outage, problems and issue reports in Campbells Creek and nearby locations:

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • joshatticus
    JoshAtticus (@joshatticus) reported

    @itsiclassic Like I would've just gone and called support from one of the free Telstra payphones if I'd known it was gonna take that long and the store couldn't do anything

  • LizzyZeel
    Lizzy (@LizzyZeel) reported

    @AlanBixter Ahh yes, the joys of having every Telstra support person go through the same failed script (re-start modem, check cables, blah, blah...) & then sending a new modem - which still doesn't fix the problem 😡. I have quite the collection now.

  • oliverjanik
    Oliver J (@oliverjanik) reported

    @loftwah I will never understand people who stay loyal to telstra or Optus

  • DanielBorrowman
    Daniel Borrowman (@DanielBorrowman) reported

    @Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, “oh this is normal now…” I’m sorry to say Telstra but you’ve been infiltrated. Perhaps you should investigate the current and all past complaints and you’ll likely find some interesting information in the touch logs. 129472997 128259673 117509219

  • Ruby3560
    Ruby (@Ruby3560) reported

    @asphotos @thatfancypear @IceStationSpmda Yep, I remember seeing the original briefing for these units and the installation guide for the GBS Team at Telstra There are still a surprising amount of phones still on the PSTN network slowly being moved off

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @RichardTheLegit @robb_j_m Leaptel. All the big RSPs are terrible because they know they get customers just because of the name. Leaptel typically outperforms Telstra even during peak periods.

  • tk_bulba
    TK (@tk_bulba) reported

    After numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.

  • Trev__Says
    Trev (@Trev__Says) reported

    @gaganghotra_ @DanielPriestley The economic vandal **** **** sold everything which was noylt nailed down for a once off surplus to impress these pin heads Our gold reserve, Telstra, the airports all gone in a fire sale He belongs in a cell

  • BillySisu
    Bill (@BillySisu) reported

    @TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.

  • bean_dreaming
    Dreamie/Bean/Beanie🐰🧚‍♀️🧜‍♀️ (@bean_dreaming) reported

    @Empty_jr Like I was In Cloncurry for a week a few years back and I got **** service (even while on Telstra) when I travelled to Cloncurry to Mount Isa.