Telstra Outage Report in Campbells Creek, Mount Alexander, State of Victoria
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Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Campbells Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Campbells Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Campbells Creek, State of Victoria
Latest outage, problems and issue reports in Campbells Creek and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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joanne canham
(@jolynettecanham) reported
@Telstra had a random email saying that my email address has requested to change, only problem is I’d never even heard of you until that email lol. Obviously a scam
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Paul Seno
(@paul_seno4) reported
@RobbieBarwick Like Australia got sucked in to panic buy with over a billion $$ tax payers money the decrepit Digical pacific telco because Dutch owner hinted China may be interested. Now Telstra is stuck with this ageing service that needs billions to upgrade and keep it up to date.
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Brett Doyle
(@BrettD08) reported
@Telstra No update. Would it possible be the bill I trying to pay is connected to iPad I cancel last week and this is the last of the payments for it@and this is making the problem.
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Gythrus
(@Gythrus1111) reported
@9NewsSyd I am from telstra technical support.... you have errors on your line
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Aaron Trimble.cycling
(@AaronCycling) reported
@Telstra @mcewenrobbie Or, to put it another way, there’s a lot of international exposure to any incompetence or poor service on the part of your company here.
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Grant Pallant
(@grantpallant) reported
@Telstra No was checking if I have SERVICE as hardly any in Clare valley
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Brett Doyle
(@BrettD08) reported
@Telstra Nop same as soon I sign in it makes the app open again
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Reohsizum
(@ReOHsIzUm) reported
@MSL2035 @Foxtel They’re are Terrible, The customer service only worse with Telstra!
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Trekzone. 🖖
(@TREKZONEorg) reported
@Telstra No joy. Now seems like every social app has gone down except Twitter. Websites continue to load.