Telstra

Telstra Outage Report in Capalaba, Brisbane, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Capalaba, Brisbane, State of Queensland 09/16/2024 21:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision

  • toddyor73 Toddy O (@toddyor73) reported from Brisbane, State of Queensland

    My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra An you please provide me the phone number of someone in Australia that can help me with my complaints

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170

  • smadge1 Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland

    @Telstra Never mind, I finally got the second confirmation!

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra cable outage in Cannon Hill Queensland, please start investigating the issue

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra SR1-1923659137071 Promised my service wouldn’t be interrupted whilst we sort it out! Cut off today! Promised to call me back 5 weeks ago, ever happened. Over 22 hours on hold....rubbish

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    @Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage

  • woodwarp Paul Woodward (@woodwarp) reported from Brisbane, State of Queensland

    My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience

  • Reggaeh Reggaeh (@Reggaeh) reported from Brisbane, State of Queensland

    There is only one reason for Telstras poor performance and reduction in dividends, pathetic customer service! All shareholders should be demanding that Telstra lift their game #auspol #Telstra #ASX

  • ynot_bart Tony Bartlett (@ynot_bart) reported from Brisbane, State of Queensland

    @Telstra we promise to not interrupt your service, 22 hours on hold to try and fix but you still cut it! Time to speak to the ombudsman @ombud

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MoonlovingOt7 Em⁷ 🇦🇺💜 (@MoonlovingOt7) reported

    Telstra and Vodafone Also NBN If you let me down again………..

  • scrumblebum1 Mark (@scrumblebum1) reported

    Why does @Telstra tell me to go to a site to check internet and then when I go they say their is an outage, even though the wifi is working . As if I don’t have enough dramas with you lot.

  • TraceySpicer Tracey Spicer AM GAICD (@TraceySpicer) reported

    Huge thanks to the @Twitter brains trust for helping me sort out the phone issue with Dad. Also, thanks to @telstra for getting the line open again. However, the fact remains that elderly people are still having their phone services tampered with if they miss one bill. 😢

  • MCFeneley Mercester (@MCFeneley) reported

    @LetSleepingDogz @Telstra I think I’m on the $90 Telstra plan. As a “valued” customer, you should get 3 mths free subscription to Binge (go hard and watch Succession and Morning Wars).

  • mezla Matt in Self-Lockdown (@mezla) reported

    @TraceySpicer @Telstra Telstra are A NIGHTMARE. They never admit fault, they make HEAPS of mistakes, and when they compensate you it's begrudgingly and too little too late, and only after you spend MANY hours speaking to 50 different people. DO NOT USE TELSTRA.

  • zaxcl_ Levi williams (@zaxcl_) reported

    Telstra **** off stop asking me if I want data kys @Telstra

  • MScali2 Marco Scali (@MScali2) reported

    @TraceySpicer @Telstra @NBN_Australia Unbelievably poor form.

  • cosmic_spark12 Cosmic Spark (@cosmic_spark12) reported

    I am now a Support Level 1 for NBN Telstra, yay. A job I kinda wanted for a very long time. Now I am a working pone. Oh boy the anxiety and the worry of screwing it up are getting to me ahhhhhhh. but yay, but ahhhhhhhh

  • 14kenito Chicken nuggets (@14kenito) reported

    Hi @Telstra is there a telstra outage in Melbourne Cbd? My data keeps on dropping…

  • AttardMon Monica Attard (@AttardMon) reported

    @TraceySpicer @Tasdevilsrgr8 @Telstra Not at all surprised Tracey. How telstra remains in business is of never ending surprise though.