Telstra Outage Report in Capalaba, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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Esma Versace
(@EsmaVersace) reported
from
Brisbane, State of Queensland
@Telstra ADSL. Internet connection has been slow and dropping out for weeks
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Angela Bensted
(@twothumbswriter) reported
from
Brisbane, State of Queensland
When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus Still pretty crap of @Telstra not to have support ready for @disneyplus . Unless there is commercial reasons Telstra don't want it available.
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Joshua Jokic
(@joshjokic) reported
from
Brisbane, State of Queensland
@Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.
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Alistair Roberts
(@ShadowRoberts) reported
from
Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.
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Janelle Miles
(@janellehmiles) reported
from
Brisbane, State of Queensland
@Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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☆ I̲n̲d̲i̲s̲t̲a̲r̲r̲ ☆
(@indistarr) reported
Well, well #TelstraDay I just received what can only be described as the shonkiest call for ages. Mobile no; prerecorded msg. Says my Telstra internet will be out for 24 hrs - but if I want to rectify this, press (x). See what stupid marketing does? Also - I don’t use Telstra
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Emergency&BushfireKits
(@EmergencyBK) reported
@aussiekerstin @Telstra Similar Kersti, it’s constant and infuriating & surely more can be done to identify and curb the abuse of their own system & never ending interruptions when busy elsewhere, waiting important call and more
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Rylax
(@RylaxFN) reported
@crayolawtf Hey @Telstra I need help with something
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prototype;CHARLOTTE
(@PrototypeCHRLTT) reported
For this #TelstraDay, can I get out of my **** contracts for free? Thanks. @Telstra
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Bobby Desai
(@BobbyDesai1983) reported
@Telstra you guys need to fix my order for nbn internet for my business
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Beachy
(@Beachyfnn) reported
@Telstra wanna fix internet its ****
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Ivan Ballin - #amwriting
(@Ingot54) reported
@dooktwit @Telstra I'll be staying home - #TelstraDay is not an essential service. I won't even be looking online. $500 off "some" items? That would have to be an item with a $4000 ticket. Telstra never gave anyone anything. Don't be sucked in by the marketing.
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Emergency&BushfireKits
(@EmergencyBK) reported
@DocB__ @Telstra Not always Can have a number not in use/disconnected to display on your screen hijack an in use (someone else’s number) to display had one call, display interstate number/hang up, 2 mins later, call from number displaying as in my LGA with recorded ‘you’ve Amazon debt’ crap
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Bobby Desai
(@BobbyDesai1983) reported
@Telstra I am a loyal telstra customer for last 10 odd years and this happens for my business than I really to take my business somewhere else
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AJ
(@ajinnovator) reported
@Telstra And again you completely ignore the fact that we are in forced lockdown and supposed to be working from home and doing homeschooling and yet you can’t provide the service that apparently you continue to charge me for