Telstra Outage Report in Capalaba, Brisbane, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (23%)
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E-mail (21%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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Craig Chiffers 📞
(@cchiffers) reported
from
Brisbane, State of Queensland
Hey @Telstra - something is broken in the Brisbane CBD with mobile internet
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Deni
(@d_mcguiness08) reported
from
Brisbane, State of Queensland
@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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• Kate •
(@katea76) reported
from
Brisbane, State of Queensland
Qantas, Telstra and the CBA should never have been sold off.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@Telstra outage Foxtel New Farm 4005 Brisbane. Help ?
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craig
(@m0un10_) reported
from
Brisbane, State of Queensland
@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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TheBLACK🌚TRACKER
(@Chad50726588) reported
from
Brisbane, State of Queensland
@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Clancy
(@DanielClancy) reported
.@NBN_Australia is the worst run service in Australia by FAR I have had no fibre internet for nearly FIVE days and they nor @Telstra are interested in fixing it up. In 2025 INTERNET IS AN ESSENTIAL SERVICE!!! THIS IS NOT GOOD ENOUGH!! I'm now paying throught ******* nose for backup 5G internet in it's place and I can't afford this forever. @Telstra you WILL be reimbursing me for that too.
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Cdbrown
(@BrowntownBrew) reported
@RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott
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Ryan Jones
(@RyanJones6980) reported
@BrowntownBrew @rhysam @Telstra I have 2 family members on NBN and I get 2-3 times the download with comparable upload and unnoticeable latency issues with anything I use it for. It has never failed either.
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Roz💜✨️🌹
(@rozywhitelight) reported
Dear gd. The technicians supposedly working for telstra tearing up the cement for nbn have no evidence of preplanning (theyve knocked out the fttb by another operator so we have no wifi) and the strata wont talk to tenants, only owners so by the time an email trail between all parties happens we get problems. This place is ridiculous & frankly the strata are a nightmare, its reminiscent of city councils charging like wounded bulls for doing nothing & giving people the run around.
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Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved
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JohnyJ@m3s
(@johnyjam3s) reported
@TheShovel Qantas, the Telstra of the sky’s. These pricks rewrote the handbook for Customer Service, the monopoly edition.
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Rosie @ Thriller Bark 🌸 SKULL JOKE 💀
(@BTSButterfly21) reported
If you're so damn convinced the mobile network and the NBN are the same thing, *father*, why don't YOU talk to Telstra about it instead of making the women in your life do everything for you?
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steven
(@nesjws) reported
@Telstra why is my NBN internet not working today? super slow and drops out all the time. started at 3am and still going. i restarted my modem and checked for outages. please help!
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Ben Mallie
(@mallie_ben) reported
No NBN in Gungahlin Region, says no NBN outages, fix it @Telstra 🤬
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Paige Renee
(@THEogPRD) reported
@Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago