Telstra

Telstra Outage Report in Capalaba, Brisbane, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Capalaba, Brisbane, State of Queensland 04/20/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

  • Maintenonmadame Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, State of Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    @ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra Still slow

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ADG_is_me Alex G (AU version) (@ADG_is_me) reported

    Telstra: create an ID. Does nothing. Attach your account using details exactly as used for ID That they don't grasp this makes the ID useless, and worse without an email you don't know why details don't match Whether buying, using chat, talking to staff, or bills. WORST EVER

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra @3AWNeilMitchell They have failed to assist, or get in contact again. The phone line is still down with incoming calls NOT WORKING! @3AWNeilMitchell

  • aussiezinger123 Oswald Zinger (@aussiezinger123) reported

    @Telstra It's a 3 but constantly tries to assume a monopoly of the wholesale and retail telecommunications networks in order to price gouge Australians of an essential service

  • gbaskkii FJ_YBNL (@gbaskkii) reported

    @StuartG123a @Mythoug05655057 @ethical_light Correct because for Avi to serve PRguy a defamation suit he needs to properly identify the user of the account. Twitter has complied, no issues with discontinuance. Another suit against Telstra will compel them to identify PRguy then Avi has the identity and presses charges

  • Billy49574790 Billy (@Billy49574790) reported

    @dedubleu @Supermoosie @OzraeliAvi Too bad telstra only keep their records for 2years, account was opened via an vpn on March 2020

  • PersiaPhotos Persian Rose (@PersiaPhotos) reported

    @PRGuy17 I'm not a legal expert but I think you shouldn't have confirmed that you've received the email. I assume the judge cannot issue further orders to Telstra without making 100% sure that you're the sole owner of that account. Again, not an expert.

  • Tuckyswans greg tuck (@Tuckyswans) reported

    @gregchampion Tried contacting Telstra about their service? Takes you even longer to get through and they are supposed to know about phones! I like that thesay, "your call is important to us" and then they drop you off line.

  • Its_Travis_T Travis Thomas (@Its_Travis_T) reported

    A typical @Telstra experience on our business account. Try to update bill to online instead of by mail, receive an error, try to connect with chat, receive 404 error, confirm bill now updated, bill reverts back to post, email Telstra directly, await some poor response... Thanks.

  • howdy7121 Bob (@howdy7121) reported

    @Telstra If you want one bill for your mobile services, bad news thats beyond Telstras capability

  • coffeeisbrill Some Internet Random (@coffeeisbrill) reported

    Oi, @Telstra, you want to explain to me why it is that you have randomly reassigned my home phone number to a local business? The number is the same when I dial out from my landline, but I can't dial my own home when I'm out! FIX IT! We had that bloody number for years first!