Telstra

Telstra Outage Report in Capalaba, Brisbane, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Capalaba, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Capalaba, Brisbane, State of Queensland 01/17/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Capalaba, Brisbane, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Capalaba, State of Queensland

Latest outage, problems and issue reports in Capalaba and nearby locations:

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • jak_knight John Knight (@jak_knight) reported from Brisbane, State of Queensland

    OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    Had no issues with Telstra cable pre-NBN

  • DougAtLast Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • doug_munford Doug Munford (@doug_munford) reported from Brisbane, State of Queensland

    @telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

  • missingparl Brian Thompson (@missingparl) reported from Brisbane, State of Queensland

    Tell Telstra to **** off.

  • D0zzle Dez (@D0zzle) reported from Brisbane, State of Queensland

    Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

  • DBourkeBFS David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland

    Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

  • CoolDadfromOz World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland

    The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • AaronBirkby Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland

    @bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account

  • ardmorelad Paul (@ardmorelad) reported from Brisbane, State of Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • nicko_316 Nick Ng (@nicko_316) reported from Brisbane, State of Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • badtastefatboy Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland

    @Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG

  • newwayofliving_ Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland

    @andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RooBoy10 Adam Debrincat (@RooBoy10) reported

    @marvelstadiumau Fix your internet really crap tonight @Telstra

  • mikeypine Michael Pine (@mikeypine) reported

    @Telstra Actually yeah when people who are older that might have a Foxtel subscription run through Telstra maybe you could just help them out and not be so "horrible" to them, it's really hard for them and Telstra never seemed to make it easy, it was always make it hard.

  • randomlilnikki Nikki (@randomlilnikki) reported

    @Telstra how do I find out if our tp-link is compatible then? The first person I spoke to confidently said there should be no issue. The second informed me that I could ONLY use a Telstra booster (he was so rude we thought we'd been scammed, and he wasn't actually an employee.)

  • AmandaLarcombe Amanda Larcombe (@AmandaLarcombe) reported

    After 20+ years with @telstra I just experienced the worst customer services from multiple streams, even after calling in the TIO for mediation. This trillion dollar company does not give a **** about the little people. It's a company of revenue & compliance or cancellation.

  • pzeegers PeteZ (@pzeegers) reported

    @jkalbrechtsen @Telstra We left Telstra (after 30 years) for iinet for similar reasons of appalling customer service.

  • Qskeptic Bob Bruce (@Qskeptic) reported

    So scammers have blocked our landline and Telstra wants us to fix it I don't get it ???? They rang in wanting credit card details very credible. Maybe I can get the Police to get Telstra to fix our landline.

  • critteristopher Crystal Toffee (@critteristopher) reported

    @Telstra Yeah can you please close my account and stop calling me I’ve given you so much money already for data and services I never used

  • ImnotaRunr imnotaRUNR (@ImnotaRunr) reported

    @Telstra Tried that for over a year - waste of time. Ended up in a dispute and I was forced to accept a paltry amount. I’m a small business so didn’t have the appetite to employ a lawyer to fight. I’ll never ever recommend Telstra ever to anyone. It was an absolutely horrible experience.

  • WeebDweeb69 Gordon (@WeebDweeb69) reported

    @Nyrenthie Hopefully it gets better because damn bro so annoying and I deal with it too. I wish I could change my provider myself. I know Telstra is pretty decent here idk how it is there tho

  • randomlilnikki Nikki (@randomlilnikki) reported

    Well, today was interesting. Thought we were being scammed. Turns out, it actually was a really rude @telstra employee, who flipped out when I politely asked to speak to a supervisor (because he rudely told me the exact opposite of what the first employee did. Wanted to verify.)