Telstra Outage Report in Capalaba, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
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Telstra Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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John Knight (@jak_knight) reported from Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Mark (@teamallen) reported from Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Doug Munford (@doug_munford) reported from Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Brian Thompson (@missingparl) reported from Brisbane, State of Queensland
Tell Telstra to **** off.
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Dez (@D0zzle) reported from Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Paul (@ardmorelad) reported from Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Nick Ng (@nicko_316) reported from Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Richard (@RichardWKerr) reported from Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Debrincat (@RooBoy10) reported
@marvelstadiumau Fix your internet really crap tonight @Telstra
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Michael Pine (@mikeypine) reported
@Telstra Actually yeah when people who are older that might have a Foxtel subscription run through Telstra maybe you could just help them out and not be so "horrible" to them, it's really hard for them and Telstra never seemed to make it easy, it was always make it hard.
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Nikki (@randomlilnikki) reported
@Telstra how do I find out if our tp-link is compatible then? The first person I spoke to confidently said there should be no issue. The second informed me that I could ONLY use a Telstra booster (he was so rude we thought we'd been scammed, and he wasn't actually an employee.)
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Amanda Larcombe (@AmandaLarcombe) reported
After 20+ years with @telstra I just experienced the worst customer services from multiple streams, even after calling in the TIO for mediation. This trillion dollar company does not give a **** about the little people. It's a company of revenue & compliance or cancellation.
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PeteZ (@pzeegers) reported
@jkalbrechtsen @Telstra We left Telstra (after 30 years) for iinet for similar reasons of appalling customer service.
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Bob Bruce (@Qskeptic) reported
So scammers have blocked our landline and Telstra wants us to fix it I don't get it ???? They rang in wanting credit card details very credible. Maybe I can get the Police to get Telstra to fix our landline.
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Crystal Toffee (@critteristopher) reported
@Telstra Yeah can you please close my account and stop calling me I’ve given you so much money already for data and services I never used
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imnotaRUNR (@ImnotaRunr) reported
@Telstra Tried that for over a year - waste of time. Ended up in a dispute and I was forced to accept a paltry amount. I’m a small business so didn’t have the appetite to employ a lawyer to fight. I’ll never ever recommend Telstra ever to anyone. It was an absolutely horrible experience.
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Gordon (@WeebDweeb69) reported
@Nyrenthie Hopefully it gets better because damn bro so annoying and I deal with it too. I wish I could change my provider myself. I know Telstra is pretty decent here idk how it is there tho
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Nikki (@randomlilnikki) reported
Well, today was interesting. Thought we were being scammed. Turns out, it actually was a really rude @telstra employee, who flipped out when I politely asked to speak to a supervisor (because he rudely told me the exact opposite of what the first employee did. Wanted to verify.)