Telstra Outage Report in Capalaba, Brisbane, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Capalaba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Capalaba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Capalaba, Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Capalaba, State of Queensland
Latest outage, problems and issue reports in Capalaba and nearby locations:
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Jane #Notshot Pepper 🎀
(@Maintenonmadame) reported
from
Brisbane, State of Queensland
@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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Blair Hughes
(@MrBlairHughes) reported
from
Brisbane, State of Queensland
Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Wemyss
(@BrettWemyss) reported
@Telstra What good is an assistance package when your service isn’t working, Telstra customer near Lismore on the second day of no service, please send starlink, sent from Optus. Woolworths shut because their POS relies on your service also, many shops without data so no eftpos either
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Justin Herald
(@jherald) reported
@Telstra Did you say reference numbers? No reference number was given. In the end I had to pay for a new system even though the current one is faulty.your employee told me by sms that my modem wasn't faulty. You really have some smart employees there. No tests done. O/S call centre fail
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youknowyou
(@youknowyou11) reported
@CaraErin1 Also mobile. Runs on Telstra's network.
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Kotori
(@LtzKotori) reported
@Telstra Yeah it’s up and running now with 4g but there are now problems with 3g being received for other people on my property who live further down the back they have logged a investigation into it
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Ryan D
(@RyanD60244082) reported
@NRL @Telstra Looks like 4 tigers skippers are missing. Poor form 👎🏻
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Rishi Raj
(@rishiraj111988) reported
@VodafoneAU , There is no mobile network in Paddington (QLD 4064) since 28th Feb. Is there any ETA on when will it fixed? Not sure why only Vodafone is affected, Telstra and Optus are working without any issues.
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George Ilickovic
(@GeorgeIlickovi8) reported
@Telstra George Ilickovic Telstra Mobile Support Satellite Services 0436389587
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Robert Tunn
(@Robert6420) reported
@Telstra I did not reach out to you. You contacted me to try to stop my crititism of Telstra's customer service. Your suggestion of providing help to me in the future is a joke. My feedback is simple. Implement a customer service model that allows dialogue by voice with a competent rep.
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Mountain Person
(@superceiliog) reported
@Telstra #telstra Currently experiencing the worst customer service from any organisation. Intermittent problems since January now zero internet and being bounced around the callcentres. Appears to have no CRM absolute joke.
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mikethep
(@mjohndyke) reported
@Telstra Hey @Telstra, you left Murwillumbah off your list of NSW locations. Plenty of people here need help.