Telstra outages and service status in Castlemaine, Victoria
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- Telstra generated 0 outage signals in the last 24 hours around Castlemaine, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Castlemaine, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near Castlemaine, Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall (@skwashd) reported from Newstead, Victoria@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall (@skwashd) reported from Newstead, Victoria@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall (@skwashd) reported from Newstead, VictoriaFor 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall (@skwashd) reported from Newstead, VictoriaJFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, VictoriaTelstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported@Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.
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Doug (@Doug39270057204) reported@VoteLewko @Starlink Why do “experts” always “warn”. Is someone providing something that there is a demand for and the others aren’t something to fear? Telstra aren’t used to competition, and that’s why we have crappy service and coverage. Only hung they get is actually **** their job properly.
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Quentin knorre (@MR_Qniss_) reported@OliverHolst01 @Starlink My telstra internet is 80bucks a month. Has never increased unless I do it myself. It actually has gonendown over time as I dont use so much internet and so my limit is lower than most I think
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andy lai (@andylaiz88) reported@Telstra @LiauwEllen you phone 'support' team HANGS UP ! I guess your staff are meeting their call 'quotas' 🤡
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Scio Tabula (@ScioTabula) reported@Cjsavage696969 I'd love to get a Starlink phone. Telstra service for regional users is ordinary at best
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John Silvester (@JohnSil81971396) reported@karlstefanovic Sold off Telstra and government assets to their mates to square the debt. Big thugs these two. Cost of living crisis that Australians are facing is because of the regressive mess of the GST There was never a good crisis before the GST.
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Ike Evnaris 🇯🇵 🇦🇺 🏴 (@DuckEvnaris) reported@FranMooMoo Finally, I’ll get better reception in my house than the so called “5G” coverage Telstra offers. Something tells me though, that the government will do everything to thwart a Starlink phone network in Australia to protect Telstra.
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Catherine (@Catheri09875779) reported@RennickGBR Telstra also 2026 (Enterprise Restructuring): Telstra announced major workforce restructures, cutting hundreds of enterprise and IT roles in Australia. A significant portion of this work and technical support was offshored to the Indian-based ICT firm Infosys and its joint venture with Accenture.
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RANGER ROY (@troycarlon) reportedHey @Starlink. Moving my subscription to Telstra, an authorised Starlink reseller. Need urgent assistance to manually delink my KIT number as cannot do it through the Starlink site as subscription is only 3 days old. Can you help???
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Madmike (@madmike888X) reported@Telstra @Mention Must be a major issue? Been down 24 hours now. 💯 without internet totally @mention