Telstra Outage Report in Castlemaine, Mount Alexander, Victoria

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

• 
  Dave Hall (@skwashd) reported 8 minutes ago from Newstead, Victoria

  @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

• 
  Dave Hall (@skwashd) reported 23 minutes ago from Newstead, Victoria

  @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

• 
  Dave Hall (@skwashd) reported 29 minutes ago from Newstead, Victoria

  @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

• 
  Dave Hall (@skwashd) reported 30 minutes ago from Newstead, Victoria

  @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

• 
  Dave Hall (@skwashd) reported 44 minutes ago from Newstead, Victoria

  @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

• 
  Dave Hall (@skwashd) reported 45 minutes ago from Newstead, Victoria

  @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

• 
  Dave Hall (@skwashd) reported 45 minutes ago from Newstead, Victoria

  JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

• 
  Dave Hall (@skwashd) reported 51 minutes ago from Newstead, Victoria

  @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

• 
  Dave Hall (@skwashd) reported 52 minutes ago from Newstead, Victoria

  Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Barrett 🐯 🇱🇻 (@selga55) reported 44 seconds ago

  @GongGasGirl @amaysim I usually buy a sim locally for o/s and use aldi in Australia, better plans but they use the Telstra network

• 
  Tanya (@GongGasGirl) reported 4 minutes ago

  Paying too much for my phone via Telstra. Always find their service awful. Put up with it because of easy international roaming. No point now. I'm going to change to @amaysim. I think their $30/mo plan with unlimited calls and 50GB should be plenty. What does everyone else do?

• 
  Minh Le Cong (@ketaminh) reported 5 minutes ago

  @GongGasGirl @amaysim Telstra prepaid , no contract , still access to telstra network which is still best in outback . Best thing i ever did . Telstra contracts are ripoff

• 
  Nik Kuruvilla (@nikethamides) reported 7 minutes ago

  @GongGasGirl Aldi uses Telstra. The problem with a lot of the “discount” plans are that they count data per mb so if you check your email that’s one mb minimum even though it’s only about 10 kb worth of actual data. Makes it easy to get to your max data cap

• 
  Mel (@Its_Me_Mel_) reported 13 minutes ago

  @Telstra is your outage page for home internet down? I keep getting no information can be retrieved, no matter what address I put in.

• 
  Gerard (@Geraldo_042) reported 22 minutes ago

  @NoShins81 @rdhinds Lol... and my Pop. He took it to Telstra because it stopped working. It was because the 2G network closed down. It had them all quite amused...

• 
  Leonora (@Leonora_MP) reported 22 minutes ago

  @GongGasGirl I use Aldi for my phone and the coverage is good too, because they use the Telstra network.

• 
  ethan (@e__t__h__a__n) reported 26 minutes ago

  Telstra is so ******* garbage can’t believe I have to restart the router 5 times a day because that’s how ******* unreliable they are can their ******* company please die

• 
  Peter Zanon (@zap_slz) reported 27 minutes ago

  @Telstra But this is not a black spot issue, it’s a congestion/capacity issue!

• 
  Benjamin Moran (@DrBenMoran) reported 27 minutes ago

  @ACTINOSProject @GongGasGirl @amaysim We've got Aldi for our kids. It's cheap and uses the Telstra network.