Telstra Outage Report in Castlemaine, Mount Alexander, Victoria

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

• 
  Dave Hall (@skwashd) reported 3 minutes ago from Newstead, Victoria

  JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

• 
  Dave Hall (@skwashd) reported 17 minutes ago from Newstead, Victoria

  @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

• 
  Dave Hall (@skwashd) reported 18 minutes ago from Newstead, Victoria

  @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

• 
  Dave Hall (@skwashd) reported 41 minutes ago from Newstead, Victoria

  Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

• 
  Dave Hall (@skwashd) reported 43 minutes ago from Newstead, Victoria

  @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

• 
  Dave Hall (@skwashd) reported 56 minutes ago from Newstead, Victoria

  @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Cummins (@mam_cummins) reported 9 minutes ago

  @Telstra You are taking money out of my no elderly mother’s account when you have no right!!! We have been contacting you and contacting you to turn off her roaming and were assured in the chat no Intl Day Pass was active! OUTRAGEOUS AND CRAP SERVICE.

• 
  Mr Dom (@iammrdom) reported 10 minutes ago from Adelaide, South Australia

  I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

• 
  Steve (@AttungaRacing) reported 11 minutes ago

  C'mon Man @Telstra you ring up and say my father account is overdue he has been passed away for 11 years now,I keep telling you and we still getting your call Fix It Now 🤬🤬🤬

• 
  💧 Frank Flobster (@Frank61pc) reported 13 minutes ago

  @jeffreys_jake @maudenificent They all use either optus or telstra network, don't they?

• 
  10 OH! 4 VR (@plasmo) reported 14 minutes ago

  @abc_nuwus @Telstra tell ya boss to fix the ******* country landlines you ********

• 
  Jake Jeffreys (@jeffreys_jake) reported 15 minutes ago

  @maudenificent I'm with you regards Telstra. Absolutely no customer service no respect. I've been a fisherman for many years, working from Cairns Broome. Telstra is the ONLY service.

• 
  Jack Isaac (@jackisaacwise) reported 18 minutes ago

  @Telstra Except it took a complaint to the TIO to get something started from Telstra then your “app” messaging system is a complete failure. Perhaps a service not from a script and by people who want to resolve an issue might be a starting point for Telstra.

• 
  Annie's Out of This **** Show Called Australia (@AnnieFuller09) reported 19 minutes ago

  @circleslifeAU This functiion works with Telstra/Vodaohone. I have to now come home for a week just to source a new Telco provider as I cant afford the roaming I am receiving. I've lodged a complaint with the Ombudsman as I am getting told misinformation & seeking legal advice #circleslife

• 
  Albert Sjöberg 💉 😈🐀 🐨🌏 (@albertsjoberg) reported 20 minutes ago

  @maudenificent My wife uses Aldi mobile. Really cheap and uses the vast Telstra network so coverage is good. Better reception than Optus here on Gumbaynggirr lands.

• 
  Fergal Eastwood (@EastwoodFergal) reported 20 minutes ago

  @Telstra I'm overseas in the UK and my prepaid SIM is not working what do I need to do as it is required for banking and other SIM verifications