Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 12/24/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • serehfas Angie Adamson (@serehfas) reported

    @AngelineBrasier Our telstra service is down again / as usual but we don't get notified as they pretend we aren't affected. Text is small and easy to transmit to it slips through when we get a tiny window of connectivity. 1/

  • NikolaouEffie Nikolaou Effie (@NikolaouEffie) reported

    @Telstra My ref number is 3548872 for the complaint I lodged

  • greggyjj greggyj (@greggyjj) reported

    @NototyrannyNOW @Telstra Customer service has gone. The expectation is that you are responsible. Remember technology promised efficiency, cost savings and online convenience. They were talking about corporations reducing employees and saving money. We thought it was about the consumer. More fool us.

  • Katman1952 Richard Lyons💉💉💉💉😷 Albo for PM. No DM’s (@Katman1952) reported

    So proud of myself, I just got a telescammer to hang up on ME!! Said she was from Telstra NBN with an urgent message about my broadband. I said, which company is my broadband with. Response “oh shut up”…… click….busy tone. I’m so proud. 😎😎😎😎

  • NikolaouEffie Nikolaou Effie (@NikolaouEffie) reported

    10yr customer over 30k spent default $70 March due to cc upgrade can’t upgrade phones due to do not sell on acct. excellent pmt rec but nobody can lift flag on new system my choices wait 6 moths or leave thanks @Telstra @andy_penn

  • samsplace9 Deb Campbell (@samsplace9) reported

    @Telstra day 4 still nothing really I wonder how much effect the parlous risible Telstra 'repair' service and indeed its 'customer service' more broadly has on national productivity? It is sure affecting mine.... and no response whatsoever to twitter calls [5] emails .....

  • HitsvilleOZ Bill Wyman (@HitsvilleOZ) reported

    So interesting experiencing the bureaucracy of some AUS companies. I'm an existing Telstra customer... just took +30 minutes+ on the phone to add home internet service. They deemed determined to make the process as grueling as possible.

  • Yankoz3 Yankoz (@Yankoz3) reported

    @NototyrannyNOW @Telstra Did they give you the covid BS excuses...short-staffed...challenging circumstances? Seems to be the mantra of all companies' customer service.

  • iES_2021 Stephen Boorer (@iES_2021) reported

    @DocB__ @iiNet @Aussie_BB We use Aussie BB, they have provided excellent support on Macleay Island. We dropped Telstra after decades of substandard service.

  • coburn64 Matt 🔞🇦🇺 (@coburn64) reported

    TODO: Hack another Telstra Smart Modem Gen2 unit, this current one has a bad 4G modem.