Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 12/16/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • griffin_siobhan Siobhan Griffin (@griffin_siobhan) reported

    @Slim_Ekim What before we would like to have a yarn about the quality of our NBN service. Reminds me of the telstra CEO Mexican fella Trelleho (spelling wrong) 20 million payout first class ticket out of town overnight. How much will Dr Ziggy get before the proverbial hits the fan?

  • sarahgilard76 Sarah Gillard (@sarahgilard76) reported

    @Telstra Did you look up the INC number I sent you? Because I have yet another one after another cancellation. INC16717157. No internet, no technician, yet another appointment made, over 3 hours to get to that point. A $20 credit offered. Still no internet. Nothing to PM about just fix

  • simongillardLS Simon Gillard (@simongillardLS) reported

    @Telstra There’s only so many DM’s followed by ignorance to a problem one can do!

  • rezaghp Reza (@rezaghp) reported

    @Telstra That area has never had coverage despite what the map shows. i never had any luck there!

  • Bazzio101 Bazzio101 (@Bazzio101) reported

    @exetel I have been trying for TWO DAYS to activate the new Telstra Sim cards, today calling Exetel Tech Support TWICE AND I still have NO SERVICE. Really? Its 2021, NOT 1984! PATHETIC

  • gamor11 georgia 🔮 (@gamor11) reported

    I went to @Telstra this afternoon to try change across from Optus to be told they can’t help me in store. I waited 40 minutes, the manager said they could help but then I got turned away. What’s the point in stores again?

  • david_peterson David Peterson (@david_peterson) reported

    @Telstra @parisba You're implying that helping a customer cancel an unrelated account with you is a win? Amazing.

  • GalaJessie4998 gala (@GalaJessie4998) reported

    @optus I have been unable to access ffxiv since 9pm last night. Can't access the client, lodestone, mogstation. Trying from my phone same issue until I switched to data. Your tech supt says contact SE but my daughter is connecting via Telstra with no issue. Pls help

  • pulsiiv code pulsiv (@pulsiiv) reported

    @braydqn @Telstra help me with my internet

  • DavidWoods06 David Woods (@DavidWoods06) reported

    Still no email, even trying to go online in store the sales people say how poor it is and they work for Telstra, why do we bother.