Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Singh
(@Sandeep31058330) reported
@Telstra my smart modem 4g is too slow to open anything. Please assist
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Soul Glo Heiress
(@dats_moy) reported
@DazInSydney I'm with Telstra. The problem I'm running into is folks wanting a 24 month commitment but I can't guarantee that I'm going to be around for that long, I'm not Aussie & I have no concrete plans once school is done. My new lease is only for 6 months. Optus has 4G m2m but I dunno.😔
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Haris Varesanovic
(@M3V0t3F0rP3dr0) reported
@Telstra Not at all. No communication whatsoever. I had so much issues with Chat guys to actually organise order and now can’t even get someone to tell me what is going on. My dad’s existing cable service won’t exist beyond 16/01 so this is urgent!!!
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TheWeed 🤬
(@GregRandall1) reported
@chrismurphys @Telstra But do you get the text after, or the request to hang on after the call to give them feedback on how they have done? I’d love to see/hear a compilation of those one day...
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🇦🇺DOC🇦🇺
(@drmeinoz) reported
@Peter90666913 No issue her with Aussie broadband this month. Changed from Telstra coax to nbn and everything was sorted, had to ring twice for them to do something and no issues. Aussie call centre and very happy people. Plus their plan was very competitive and no contract.
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Isaac Cooper
(@Isaac_cooper89) reported
@Telstra Love too. Service isn’t strong enough to open it 🙄
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Peter
(@psg_au) reported
@Telstra I know what the on-going problem is, the NBN are not providing the correct infrastructure to support the networks speeds advertised. 25Mbps DL 9Mbps UP
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bayanburlesque
(@bayanburlesque) reported
telstra sucks
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“Human Stupidity is Infinite”
(@GregoryJaySea) reported
@abcnews The outage lasted ‘several hours’. When there is a Telstra or bank outage, it affects many more people. Taxpayers have a right to expect that welfare payments are not spent on gambling and alcohol.
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matt ryan
(@wookieryan) reported
@chrismurphys @Telstra while they can be painful to deal with they have always resolved my internet issues and they would only charge if the fault is on premise. some times you have to manage them closely to get the outcome you want. other telco options can be worse.