Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mercester
(@MCFeneley) reported
@LetSleepingDogz @Telstra I think I’m on the $90 Telstra plan. As a “valued” customer, you should get 3 mths free subscription to Binge (go hard and watch Succession and Morning Wars).
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Tracey- refined and kind. Yup it's possible! #ALBO
(@crumpetscalling) reported
@TraceySpicer @Telstra @NBN_Australia Then he has a voip. they have been phasing out legit landlines for a while now. I hope he has emergency assist? ( sorry i used to work there - telstra)
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Em⁷ 🇦🇺💜
(@MoonlovingOt7) reported
Telstra and Vodafone Also NBN If you let me down again………..
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Mac on tap 💉💉💉🌎
(@LetSleepingDogz) reported
Down to the last 6 weeks before the final date of NBN switch. Reading lots of comments and still unclear whether there’s a real chance of achieving the stated download speeds. Leaning towards the mid point @telstra just for ease of transfer of business emails. Warnings? 1/3
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Laurel Papworth
(@SilkCharm) reported
@TraceySpicer @Telstra @NBN_Australia Telstras response will be to send you a link that then grabs all your followers, then tell you prob is registered, defer to customer service and ... hey we are in your bases and we grabs all your dataz! Learned the hard way :P
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Mark
(@scrumblebum1) reported
Why does @Telstra tell me to go to a site to check internet and then when I go they say their is an outage, even though the wifi is working . As if I don’t have enough dramas with you lot.
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Carla JS
(@CarlsCarla) reported
@TraceySpicer @Telstra Telstra have the worst customer service. I transferred all personal and business accounts to TPG years ago and never looked back.
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S2 penguin
(@fn_penguin) reported
@Telstra pull your heads in I’m sick of your ****
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Steve Williams
(@KonajuGames) reported
@zanderhulme No. I don't have voicemail, aside from the service that Telstra provides where it translates the voicemail into a text message.
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Marco Scali
(@MScali2) reported
@TraceySpicer @Telstra @NBN_Australia Unbelievably poor form.