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Telstra outages and service status in Castlemaine, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Castlemaine, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Castlemaine, Victoria

The most recent Telstra outage reports came from the following cities: Mount Alexander.

CityProblem TypeReport Time
Mount Alexander Internet 14 days ago

Community Discussion

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Telstra Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Pragmaticaust
    Pragmatic Australian (@Pragmaticaust) reported

    @samstrades Today 19/7/26 - trying to get info from Telstra on how to lodge a complaint/compensation about the outage, Telstra are saying to customers that the cause was “unforeseen” …… they can’t help themselves #telstra #youhaveonejob #sackthelot

  • goose_herder
    GooseHerder (@goose_herder) reported

    @26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage

  • polycon45
    Polycon45 (@polycon45) reported

    My telstra data has been running like **** lately...slow, can't access and drop outs!

  • robyntan
    Robyn Tan (@robyntan) reported

    I want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?

  • franmac44
    Fran McInerney (@franmac44) reported

    @JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳

  • MatthewNus
    Gozling 🇦🇺 🇮🇱 🇺🇦 (@MatthewNus) reported

    @nemagovau Is there a opt out option. What a waste of taxpayer money again. Whos pocet is being lined this time. Telstra had nationall 000 outage just last week. by the time these things come out its over anyway.

  • glover_billie
    Billie Glover 💉 (@glover_billie) reported

    @JJKALE2 @strangerous10 Telstra outsourced at too high a level Telstra kept managers Outsourced technical staff including system architects and coders Telstra said it was a $30,000 fix. Was that $30K for Telstra to implement ie 4 hours work by the subcontractor

  • k1rab0shi
    ꒰ঌ kira b 星绮丽 ໒꒱ (@k1rab0shi) reported

    Wow I love paying Telstra for 5G and then getting no signal at all at home

  • jonwoodcroft
    John Woodcroft (@jonwoodcroft) reported

    @sarahinthesen8 RE TELSTRA INQUIRY Just to reiterate: The widespread nature of the outage across all of Eastern Australia due to a single equipment failure is cause for concern. It suggests a reconfiguration of infrastructure is required so outages are regionally confined.

  • NeilChrist95113
    Neil Christie (@NeilChrist95113) reported

    @jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record