Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Hirsch
(@hirschirsch) reported
@supercujo @farmersway @Telstra Why not? If we install the same 4G towers as used in metro areas, Shouldn’t we expect similar service?
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Cameron Ritchie
(@cam_ritchie1) reported
@Telstra @ipaddockapps 6392 with reduced and intermittent 4g signal
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kyle4104
(@kyle4104) reported
For anyone thinking of switching their service to Telstra don’t even think about it. It’s been over a week since I have been able to use my phone to make and receive calls all over the incompetence of some Telstra employee and I still have no resolution date in site. RT
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Chris
(@Chrisjstony) reported
Telstra I live in Adelaide CBD My phone reception is ****. Do something about it. I've given up ringing your call center. Waste of ******* time. Pull your ******* finger out your arse TELSTRA
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Michael Trant
(@farmersway) reported
Name me a more frustrating experience than trying to watch a streaming service using your phone as a hotspot with @Telstra in regional WA. I'll wait.
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🐧 🐈
(@MrPenguincat) reported
@telstra why does every single time I log into my telstra account I get an "Unusual sign in activity" I have multiple 2fA on and signed by a fingerprint. Yet I am still greeted with this stupid email every single time. I even got one when I signed into it using Telstra 4G data
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Ty Fulwood
(@TyFulwood) reported
@ipaddockapps @Telstra It’s the same here. Regularly I can’t load anything with full 3G signal. Wasn’t the case a year ago
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Chris Walsh
(@chriswalsh008) reported
@farmersway @Telstra Trying to make a phone call in regional Victoria. Usually no signal and if you find some, Telstra will drop out at the exact point you’re 3/4 through a conversation. Every. Single. Time.
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Funkdoctor
(@Docsthename) reported
@Telstra Again? Shall we save this tweet for 5 yrs down the track
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Lakeside Farm
(@lakeside_farm) reported
@Telstra @ipaddockapps Hey Vicky I know not you buy telstra always ask for message but then nothing changes after the messaging happens and info taken. Unfortunately telstra mobile service seems to get worse every day lucky 5g has come when we can't make call on 3g yet. @Telstra nothing changes