Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Moffee
(@itsmoffee) reported
from
Coffs Harbour, State of New South Wales
@Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.
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Brendan Foster
(@brendanrfoster) reported
@telstra your updated app for watching movies doesn’t let you go full screen and get rid of the timing bar and play buttons on iPad. That’s realllllll stupid.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
Telstra are still desperately trying to shut this down with virus attacks
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Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏
(@WeTheVoters2013) reported
I have a Telstra prepaid mobile -which is renewed monthly by debiting a credit card. I want to cancel this payment method but it appears there is no way I can delete my credit card. Anyone else had this problem? 😟😞
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Gravy
(@fuckgravy) reported
@lwrncwds @Telstra I've been trying all day to talk to someone who knows what they're talking about. @Telstra has no f*** clue and tries to sell me premium support instead of proving actual support
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Oliver Gettings
(@ogettings) reported
@Telstra I’m having a really bad experience trying to get my nbn order resolved with you via your online chat. This is the first time I have been disappointed in your service. I’m been without the included 4G modem back up since I placed the order last Friday.
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Johnny Gong
(@JohnnyGong9) reported
@Telstra dropout happened again. Can you help?
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Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏
(@WeTheVoters2013) reported
@recneps51 I have tried that but can't find anthing there to help. Anyway I have some suggestions on how to change payment method. I am going to dump Telstra also.
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Lawrence
(@lwrncwds) reported
@Telstra You’re confident they’ll get back to me? I’ve got no wifi. It’s been two and a half hours trying to deal with your message service and so far two staff members have just disappeared and I’ve had to repeat myself. There are issues. Clearly.
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Benjamin
(@TheLawAU) reported
@itsKPmate Jealous as ****. Still waiting for Telstra/NBN Co to pull there heads out and stop playing the blame game. I'd escalate it but the account isn't in my name.