Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 02/02/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bris_bear1 Bearish_X (@bris_bear1) reported

    @Murphy_Steve Really well when I worked in Telstra in 1996 we were backed into a corner and our union people pressured us for more money and worse we went to protests and they were pro Pauline Hanson. I will never join a union again. I ended up retrenched and the union asked me for a donation

  • mediahunter Craig Wilson (@mediahunter) reported

    Just ripped the bandaid off and left @telstra for home services after 17 yrs at this address. Tried to upgrade to FTTP w/ them this morning but service & process was so awful that I hung up. Switched to a new provider that made it easy in 5 minutes. #goodbyetelstra

  • KimVivin1 𝘾𝙝𝙚𝙧𝙤𝙠𝙚𝙚 𝙑𝙞𝙫𝙞𝙖𝙣  (@KimVivin1) reported

    @karenward07 @tappo66 @Telstra The TIO is a toothless tiger to them. I get a better response when I go public with my complaint.

  • Claire17569347 Claire (@Claire17569347) reported

    @Telstra why can you take 14 months of money off a customer knowing there service doesn’t work admit it hasn’t worked all that time offer a full refund before Xmas and then nothing after 3 more calls by me chasing the money and still paying for a faulty service

  • Bumflufftornado bumflufftornado (@Bumflufftornado) reported

    @Telstra Hi Lara, I just finished having the above conversation via the Telstra app. I was advised to wait 3 days, and only call the faults line after monitoring further dropouts. The person I spoke with said they could see no issue.

  • CamCaustic Cam (@CamCaustic) reported

    @JiffyNoodles Pretty sure we're with Telstra Always had issues with em

  • akau1902 akaul (@akau1902) reported

    @Telstra This is what I have been for the past 40 days. All they tell me is, it is with the backend team and wait for them to fix it and they (person on the phone) does not have access to fix this issue.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • Kuvlotik Kitty, always at home with my cats 😻 (@Kuvlotik) reported from Uralla, State of New South Wales

    @Telstra in phone cue for Technical Support! Stop sending SMSs for #TelstraAppDoesNotWork Stop telling me to use #TelstraAppDoesNotWork Cannot resolve problem using #TelstraAppDoesNotWork

  • Ellen28900 Ellen (@Ellen28900) reported

    @TelstraAU As a current NBN customer, why am I told I have to wait 7-10 days to be connected at my new property in a 10 yo building because Telstra hasn't an ID for my apartment and needs a 'feedback form' and to verify it? Is this the Wild West?