Telstra Outage Report in Castlemaine, Mount Alexander, Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Castlemaine, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
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Telstra Issues Reports Near Castlemaine, Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall (@skwashd) reported from Newstead, VictoriaTelstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall (@skwashd) reported from Newstead, Victoria@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, VictoriaJFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, Victoria@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, Victoria@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Urban (@southozsue) reported@telstra surely you can't be serious ... direct debit only for payment ... no choice ... I do NOT want to use direct debit ... open to issues
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peejosity (@peejosity) reported@Telstra and now the call gets picked up and put straight back on hold. A+ for bad customer service......
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Merry Sithmas (@spclark14) reported from Sydney, New South Wales@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
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Anti all dis (@Ani53266204) reportedWow @Telstra your online chat support really could do with some improvement. 20mins to start to engage
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RunningTato (@RunningTato) reported@benzinob9 @Telstra And because we don’t have lots of follows other famous, @Telstra will just continue to ignore. Seriously been a customer since forever, but this experience has killed me. Definitely need to check out other providers
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RunningTato (@RunningTato) reported@Telstra Thank you for replying. Unfortunately not, my address is listed as: “There are no confirmed interruptions in your area”. How can someone help?
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RunningTato (@RunningTato) reported@Telstra I have not had internet for 4 days. I cannot contact anyone at @Telstra. I have been on the message help all day waiting for someone to answer. Can someone please help me?? I pay $100 a month and would expect a bit better than this
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d (@da4089) reported@TonyHWindsor @RonniSalt @CJHarvey56 Curious and ignorant re Telstra sale: is service availability or quality worse now?
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DJG (@djg1357) reported@Telstra @andy_penn Level 2 case files were opened apparently as well. If I had been told to contact tech support I would have done it rather than waste a week. It shouldn’t be this hard for someone to get some decent customer service - should it???
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Chris Hocking (@latenitefilms) reported@cailyoung @NBN_Australia I’m away from home but we got an SMS from Telstra this morning about NBN being down until tomorrow.