Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Cass
(@CassSharon) reported
@Telstra @ProfPCDoherty Clearly this did not happen. I understand from your comment above however that the permission Bernie sent you today, in writing, has no retrospectivity. Therefore, our 000 issue, has not, and will not be resolved. Can you confirm this please.
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ChAd0x1
(@Flamingdragon63) reported
@grae_olsen @Telstra Telstra why the f has my data connection gone from 4G to 3G!!! I will leave this dumb service and go back to Optus fix your network!!!
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Jason Purdie
(@purdij) reported
@Umes5 @MartinCuddihy @Telstra This is very good advice. I had a serious issue with Telstra and my elderly father a few years ago. Contacted Federal member. Telstra trouble shooter sorted it quick smart.
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Adam Jacob
(@hightreas0n) reported
@Telstra so I live in Mount Barker, South Aus and the internet currently is so bad it won’t even load a speed test. We’ve tried turning the router off for a bit but still nothing. Is this an isolated thing or is there an outage across the board? #telstra #telstrainternet
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Oli
(@Oli_n9) reported
@Telstra @missmegawatts I don't need help because If you can read English I clearly stated that previously I went into the store to get help, because the twitter support doesn't actually help. The in person store team helped fix my problem quickly.
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Gary Robert Looney
(@garyrlooney) reported
To some extent, Telstra will bend actions for me rather than give weight to complaint I have raised. Telstra changes will discriminate against many in info void. I know Telstra very well, nothings done out of good public service before profit @MRowlandMP @TimWattsMP @JEChalmers
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MA & PA FARMERS 2.0
(@lutajobe) reported
@robynverrall @FionaLakeAus @news_watcher1 Oh no. I think I may have read barker is low socio seat too.tony pasin. Did he keep his seat. Telstra was never going to build towers everywhere to service regions. Is barker mountainous. Sorry for my ignorance of landscape
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(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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I live in the Hawkesbury
(@VWHawkesbury) reported
@Telstra Eventually. Account had to be 'reset' twice. This has happened four or five times over the years - nobody seems to understand why. I generally avoid using c/card payment via Telstra and top up pre-paid a/c via Paypal - simply because of this issue.
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Carlieanne Burton
(@Itmecarlie) reported
@VodafoneAU I don't have any problems at all. Can't use Vodafone in Australia as no coverage. I have to take an extra phone with a different service on long trips just to be safe. Will be sticking with @Telstra and reccomending everyone else to do so