Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 03/16/2026 19:05

March 16: Problems at Telstra

Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    @Telstra You are not making sense Ash. How were you able to ‘help’ me before if you hadn’t verified me?

  • synapse101 Dr Emma Beckett (@synapse101) reported

    I deleted my rage tweet re Telstra, because their service person on here actually did sort it straight out. But honestly, whatever business you run sort your bereavement closure services. Everyone dies, so this shouldn’t feel like the first time everyone has handled this.

  • alisterrobbie Alister (@alisterrobbie) reported

    @kai_h but was the Telstra hardware part of the problem? to me it feels like it might be

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    @Telstra as Libby couldn’t figure it out herself. I’ve asked Libby 3 times now to escalate my complaint to her manager. Is it Libby’s manager who will be contacting me by COB tomorrow?

  • kai_h Kai (@kai_h) reported

    @alisterrobbie I did the changeover 100% online, didn't have to speak to anyone and Telstra never contacted me to get their modem back.

  • island_scenery 🌏🦌🐨🌴🌲 (@island_scenery) reported

    @Telstra Thanks! I hope Telstra is working with phone manufacturers for a rapid solution, especially the ability of the smartphone’s owner to block sms that the phone doesn’t recognise. Maybe that already exists?! 🤔

  • elizabeth_BBC greg (@elizabeth_BBC) reported

    @Telstra How do I make a complaint about a breach of privacy?

  • GrahamSciberra1 Graham Sciberras (@GrahamSciberra1) reported

    @Telstra 3/3 - tried that, was told to call Control Group on 1800 096 566 - did that and was told I can't upgrade at all because of my plan I've been through 2 credit checks, verified ID twice, have repeatedly been called a 'new customer' despite having been with Telstra now for 1 year.

  • GAZZA56721349 GAZZA (@GAZZA56721349) reported

    @Connundrum54 @Karonleahely They will probably for give the loan. It's a bit like the Gold watches at Telstra give for performance the CEO got SACKED ABC won't be doing that's. Lost in the balance sheet never to be paid. Taxpayer funded legal work for actions outside her ABC work. Nice little earner....

  • thedlsays DL (@thedlsays) reported

    Can someone at Telstra please let me know when they’re going to take Customer Service seriously?