Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall (@skwashd) reported from Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria
@Telstra The amount of absolute ineptitude I have experienced with telstra today is incredible. See this so what happens when you outsource jobs at the cost of customer service. You make your entire customer base suffer. ALL I WANT TO DO IS REPORT AN OUTAGE.
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Tania Fordwalker (@TaniaWalker) reported from Garden Island Creek, State of Tasmania
@AlanBaxter I’m with Boost prepaid (they’re on the Telstra network) and I have no complaints; the service is great and there are loads of different recharge options.
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intersticia (@intersticia) reported from Sydney, State of New South Wales
@Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!
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Ben Doyle (@bendoyle82) reported from Orange, State of New South Wales
@Telstra It is both my wife and I’s mobile service... and we are in seperate locations at work. Definitely not device related reasons
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Don Westley (@DonWestley1) reported from Adelaide, State of South Australia
@JoanBloggs @rmar1222 @johnlittle Y'know Joan, I once lived in an inner suburb, and had problems with the phone lines. The Telstra tech checked the lines, and found that they had been laid in the late 1800's. I don't think they've been replacing yet, because a mate still lives there.
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Carolyn Ellis (@capfantastic) reported from Westfield, State of Western Australia
Telstra Telstra Rhymes with Hellstra Don’t move house Or **** about With your account Or you might find That in due course Your number costs A lot more Than you thought
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Gary collie (@royboygash) reported from Melbourne, State of Victoria
@billshortenmp Well surprise surprise!! It’s pretty evident now coz Telstra are off -shoring core network design and telling Australian contractors to match Indian contract rates or lose the contract. Aussie jobs Aussie wages not Indian wages takes again libs- never trust a lib
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REGINA SORENSEN (@BBreggie) reported from Gold Coast, State of Queensland
@Telstra I’ve done everything and it’s not working
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Alycia Hewer (@lalycia) reported from Melbourne, State of Victoria
@kucrazyfan1 @SuperNetball @magpies_netball @SueGaudion @CathCoxy @ash_braz @aflwomens Awww excellent! Bummed I missed it, wish @Telstra and @SuperNetball would sort out the app glitches....I’ve never known it to crash so much 😭
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intersticia (@intersticia) reported from Sydney, State of New South Wales
Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra