Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 01/19/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sionstyx 김채영 || YOUNIQ (@sionstyx) reported

    @ClaireDusk @stevensbestie BRO TELSTRA SUCKS *** BRO

  • HayleyPiggott1 Hayley Piggott (@HayleyPiggott1) reported

    @outbacklamb There is one that uses a telstra number…works on the network. Not sure of name sorry.

  • nessbow Nessboo-urns (@nessbow) reported

    @Telstra I mean, I did rearrange my entire afternoon for this appointment. Not to mention the other three days where I've waited around for callbacks that were promised but never came. Literally every appointment telstra has made during this dispute, they've missed.

  • salennie Sarah Lou (@salennie) reported

    @Telstra It’s not one modem, it’s hundreds of payment terminals Australia wide. Because of this outage, people across the country will not be able to pump fuel, including bus depots, airports, general service stations and truck depts. it’s extremely urgent.

  • 1_Not_Me Dove🕊 (NotMe) (@1_Not_Me) reported

    @cherryytee the want was so bad that i signed back up with telstra (temporarily) in order to get early access 🫢

  • salennie Sarah Lou (@salennie) reported

    @WookieKris @Im_postle_able @Telstra And yet they refuse to acknowledge there is an issue. Extremely frustrating. Thanks for letting me know.

  • 5BNylonTip Drooling Drummer (@5BNylonTip) reported

    @ClarieceBooty I know exactly what you mean. My experience with Telstra service is it’s generally the best, and that’s made me nervous. We moved completely to Optus when we got here, much cheaper, and the service was fine. A change to NBN fixed wireless pushed them out.

  • Nyscat Nyssa (@Nyscat) reported

    @Telstra - I had 2 drive 320km 2 Mt Isa 2 drop off the broken iPhone (after getting 🍎2 unlock it which Mt Isa didn't care about, they could see it didn't work so they sent it off under warranty). Now apparently I have 2 drive back 2 Mt Isa 2 pick it up? Why? & will U pay 4 fuel?

  • sxsy Chetan (@sxsy) reported

    @Telstra Want to help a small business from going bust because of your faulty NBN service, so far in the last 2 days all we have got is run around from your call centres. Need you to show compassion and customer care to restore their NBN service. As without this bus can't work

  • sxsy Chetan (@sxsy) reported

    @Telstra acct number 2000708431778. Acct is under Khatri Pty Ltd. Trading as Indian Mahal Baxter. Their nbn is down since Sunday and they have restarted the modem number of times. But Noone in Telstra will help the restaurant staff as they are not authorised. Cust is in Nepal