Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ripened2Perfection
(@Ripened2Perfect) reported
Well after 8 months battling with #Telstra over #wirelessbroadreception guess what - they could not organise a piss up in a brewery. Without #telstrasmonopoly they would go broke! Worst business & corporate structure ever. Millions wasted on fines ignoring customers needs. A joke
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Mim Potter 🌺🌺🌺 never forget sewer rats rule
(@MagicSilverFox) reported
@delmaclifton I had the same issue with boost prepaid (also Telstra). Put out a new app, download app, go to use it, we put out a new app, download it. For three bloody months. Just ended up going straight to telstrafor recharging. Now the f*cking app works. Bastards incorporated.
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Mike D⛵️💎🌺
(@Mike_D_67) reported
@Telstra How about you fix the problem!!! Just received an SMS message asking if I’m still experiencing the issue & to keep running the troubleshooting program. Why? It keeps telling me there’s an NBN speed issue. I want issue fixed!!! Is that too difficult for you???
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Dannielle Rimmington
(@Deminisher91) reported
@AnnastaciaMP @Griffith_Uni @Telstra This government is **** just money hungry a holes an really don't care for people just the publicity 🤷 🙄
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Steve Avasalu
(@steve_avasalu) reported
@Telstra I visited Miranda shopping centre on Sunday. Couldn't believe data was so poor that the ServiceNSW app wouldn't work save for 1 store by entry. Notified today as casual contact from that 1 store. This feels negligent to not have fixed this so far into Covid @ServiceNSW
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Ingrid Virgona
(@VirgonaIngrid) reported
@PeterFo46396181 I get calls from NZ from Telstra. First thing I say is: but I’m not in New Zealand. They hang up.
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Silvana Costanzo
(@SilvCostanzo) reported
@Telstra when will the internet outage in Preston 3072 be resolved? Thank you.
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vizzaable
(@vizzaable) reported
Anyone else on @Telstra been having extremely slow mobile data speeds on 4G?
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milki💙🍃爱琳 / Vtuber
(@prlmilktea) reported
@Telstra Waited over 3 weeks for internet connection to our home, to only find out that the Telstra agents that we had dealt with did not notify us of our failed credit check due to the account name having a pre-existing connection (that we had already notified telstra to cancel) 1/?
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💧Henrietta McAlister
(@HenriMcAlister) reported
@Chrys_Stevenson Its difficult. I have experienced same. Nbn believe they have no interface with the public and seem respond, eventually, to supplier notifications. Telstra now give money back but still slow response. Yr friend is due for a lot of compo.