Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 12/25/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • belindam73 Belinda McLeod (@belindam73) reported

    @Telstra The app doesn't work properly- need contract info

  • chrismurphys chris murphy (@chrismurphys) reported

    Claire, Cas, Matty, Ollie the names of @Telstra staff who have sent me twitter messages in December promising to fix things, managers are supervising...blah blah blah. @Telstra is a junk company could not survive in any other country. Monopoly once public property. #owned

  • M3V0t3F0rP3dr0 Haris Varesanovic (@M3V0t3F0rP3dr0) reported

    @Telstra Are you going to respond? Or just providing a link is the ceiling of your service level? Why did you ask me to DM you? Why couldn’t you provide a link without me sending you DM? So it just looks like on the outside you are actually helping?

  • ardtarig Donald Campbell (@ardtarig) reported

    @chrismurphys @Telstra When I reply to your posts I get responses from Telstra with " how can we help you today? " so all their responses are simply automated and impersonal. I am not a customer. Everything with @Optus. But soon to put NBN with Aussie

  • psg_au Peter (@psg_au) reported

    @Telstra Hi Renee, It has never been up to the speed expected since going to NBN back in October. No, haven 't had a chance to discuss with you as the APP is a joke for support & it still frustrates me that 9months into COVID, you still have NO Call centre solution.

  • britty96 Britty (@britty96) reported

    Would like to let @Telstra know how completely rude their staff is. Call up for help only to be placed on hold over 25 times and be on the phone for over an hour and a half. Only to be scoffed at when trying to explain when the staff hasn’t listened to you at all. Disgusting.

  • PositiveStuffAu Michelle Pavey (@PositiveStuffAu) reported

    I’m sitting in a coffee shop waiting for the Telstra store to open. Bit of my croissant went down the wrong way bringing on a bit of a coughing fit. Old bloke next to me moves to another table, glaring at me when he walks past. Have we really come to this level of paranoia?

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @chrismurphys @Telstra @andy_penn It took 11 hours to fix a 10min issue..I kept phone logs and screen shots from the many many "agents" they have ..

  • jccrealdeal jcc (@jccrealdeal) reported

    @Telstra Getting my son's mobile service from another provider transferred to my bundle please

  • Generic_Chap Holo (@Generic_Chap) reported

    @Telstra Well that is horribly inconvenient. Will it cost the same to get the same service if I change? What happens to my existing credit? (Hundreds of dollars)