Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 01/04/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • brunogragnani Bruno Gragnani (@brunogragnani) reported

    @Telstra I am on that since 12pm, nobody can help me.

  • CuItCIassic_ 😾🫵🏻 (@CuItCIassic_) reported

    I bought a new sim card plan and it uses the telstra network, for some reason I feel white now

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    2/2 Numerous chats with @Telstra operatives. Finally Level 2 technical experts confirmed it’s a “backend” issue that needs fixing. Multiple emails to the CEO and Chief Customer Advocate have been ignored. Bring back @davidthodey or @andy_penn. They cared about customers.

  • Michael76368285 Michael (@Michael76368285) reported

    Wanted advise on what to do about phone. Was told i was a liar and did not purchase phone at that store told to get out in a screaming voice by manager. Very poor service u have lost a long term customer. Went to optus because telstra had monopoly Dont shop at Norlunga optus.

  • BillyFrank1979 Liam Frank (@BillyFrank1979) reported

    I wish @Telstra would fix their pre- paid activation portal. 3 sims tried and a phone call to their call centre, and no one knows why there is a glitch. IT form created with a 7 day wait. Fun.

  • julieburgess623 Julie Burgess (@julieburgess623) reported

    @JulianBurnside After having my phone call to Telstra terminated after waiting 2 hours, I put my actual complaint on Twitter. Someone answered within 5 minutes and gave me the link to the complaints form. Why can’t this be available at all times?

  • MicheleS_Aus MicheleS (@MicheleS_Aus) reported

    @Bilbulbabe @Telstra My, my, turning customers away! Sounds like Telstra doesn't want or need new business! Having to make an APPOINTMENT to buy something from a shop? I'd never set foot in a shop that did that to me!

  • spannaforce Anna (@spannaforce) reported

    is there a telstra outage?

  • Eric_ericleo ELK (@Eric_ericleo) reported

    @Telstra Hi Cam, I've just sent, although by reading reviews online, it seems to be a common problem

  • Peter217945 magpie (@Peter217945) reported

    Telstra signal in the Kimberlies today, since about 10am has been pitiful. Keeps literally disappearing and only intermittently coming on. Woeful.