Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Gypsy 😸 would have said
(@SaysGypsy) reported
Anyone know why the My telstra app is suddenly not working ? @telstra
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Pratty
(@prattyau_) reported
telstra is top tier dog **** and you cannot change my mind
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Erich Schulz
(@ErichSchulz) reported
@Telstra I just want the messages to stop. This spam has been going on for weeks. We shouldn't have to open a help ticket to stop spam. Do all your other customers love this spam? I can't be the only customer you're about to lose.
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SuBw00FeR
(@subw00fer37) reported
@kayosports @Foxtel @Telstra Fix your ****, Contender series on Kayo is showing Baseball ffs.
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💜Queenie Pearl💜Melbourne today|Syd20-22Sep
(@queeniepearlau) reported
@_PetiteNymphet_ Last couple years I keep missing out alot of messages, clean cache seems working abit but not last for long, update phone as frequently as I could also didn't last long, until I get my new phone problem seems sorted. Apparently telstra & optus have same issue
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Boosted Keating
(@D_Keating) reported
Yo @Telstra are your online support channels dead? None of the online chat options work.
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Greg Vaughan
(@Vaughan13Greg) reported
Endeavouring to do relatively urgent business on the mb network atm @Telstra and would be averaging 4 dropouts per call before conversation can be completed. 24 calls to make Third world country ****. Absolute ******* disgrace. Sort yourselves out you bunch of incompetent fools.
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Digby’s mum
(@CallieBuddy) reported
@SandyHorne61 There’s an osprey nest just down the road from our place (Lee Pt, of Gouldian fame), high up on a Telstra tower. It’s huge! Pair of cockies were checking it out when I was there the other day. Not sure if/when the ospreys will return.
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BrettG
(@brettg1974) reported
@Telstra Honestly, the problem isn't me, it's you. The service works fine during quiet times, but it's utterly **** when I need it. Your network is obviously inadequate.
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J. Foz
(@ukaussie7) reported
@Telstra you’re a bloody joke. 3hrs on messenger to sort out your mistake and still they wanted more time. Ordered an eSIM, contacted the service desk to make sure that is what was delivered and guess what, a SIM turned up.. I just can’t believe the ineptitude of your service! 😤