Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Solo Monk
(@JJKALE2) reported
Special shout out to Telstra, who posted customer data online before even getting hacked. How's that for good old Aussie efficiency? #DankyFree @Telstra
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Luke Hoskins
(@sniksohekuL) reported
@Telstra You are the worst. How dare you!
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Martin Rivers
(@MartinAllTech) reported
@Didge1974 @Telstra @Optus I’ll suggest you reach out to Backup_security via Instagram he'll fix it immediately, I’m sure of him.
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Amos Rossi
(@Rosstemp) reported
@DavidShoebridge Nothing surprises me about Telstra , they stole our IP address 3yrs ago by allocating to someone else! Only got resolved by holding directors financially responsible for the time the buisness was down
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Mark D
(@mdarton) reported
@Telstra your customer service is a disgrace I. My opinion. App does not work for call back. Waited over 30 minutes while a message told me to use the app that does not work. Your systems are set up for you not your customers in my opinion.
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Tawanda '54🐀🐕🐎🐓🐸🐖🐘🦍🐅🍀💉💉💉:)
(@TawandaButche1) reported
After another major fault on our Telstra service & raising absolute merry hell on Saturday, a nice diligent & competent technician came out yesterday morning and fixed a major Telstra line issue down the street & temporarily repaired another one nearby & we’re up & running.🥹🙌🍀
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Kalpesh Prajapati
(@47PKalpesh) reported
@Telstra new scam started with Telstra mobile numbers and personal details leaked and after suspended service Telstra activated 2 times same mobile number and due to that i lost morethan 100k from my bank account and Telstra has no answers for this scam.
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@benschwarz@front-end.social
(@benschwarz) reported
@samfloreani The article says Telstra have apologised, but … have they? I certainly haven’t seen any such apology or notification that it occurred. Would like to see legislation also address customer notifications, with deadlines and published standards
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deirdre ritchie
(@deirdreritchi10) reported
@goodfoodgal I would like to point out that we have had a problem in Australia with giving too much information to Telstra, Optus and Medibank. This is a dreadful idea.
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Aussie Battler
(@pure8100d) reported
Another Telstra privacy breach, can they not be more subtle. How stupid do they think we are, since we got the cbdc pilot its coincidentally happening I hope the message people get if you cant protect me now, you can protect all my eggs in one basket,but you can trust the control