Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marina #80aDay 🏳️🌈 🏳️⚧️💚
(@MarinaRChapman) reported
@MelanieTait $30 prepay with Vodafone for my mobile. Not a flawless service delivery, but I couldn't afford anything better anyway. It's $100 a month for our internet & landline with Telstra. I'm pretty sure that's a rip off.
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KC
(@KassieLCheney) reported
@TelstraEnt Telstra never stands still, otherwise I would catch you... How's the lazy approach to an already lazy financial services/ technology segment going with a full digital economy? Sure, I trust banks and Telstra with my hard earned money, said no one ever... *starts counting coins*
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Melb
(@Realllygood) reported
@MelanieTait that sounds like a lot. I'm w Belong a budget line owned by Telstra and the same service good coverage. byo phone. $25/ month, unlimited calls n txts, 10gb that rolls over which it does because i use wifi at home etc. you can gift data to other belong users. highly recommend it
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Tom McGrath
(@TSM072011) reported
@Telstra The issue first began on Feb 22nd, 2021 when Telstra incorrectly disconnected my service. I have been lied to, mislead, unheard, and treated with absolute and utter contempt while desperately trying to be heard and have the situation corrected.
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Tom McGrath
(@TSM072011) reported
@Telstra This will be the 15th time I have communicated the issues I am experiencing with someone at Telstra. I have spent over 20 hours and upwards of 10 phone calls (I have lost count at this stage) regarding ongoing account and service issues that I have experienced.
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💧Glen 💧
(@glenpen60) reported
@tmwhelan1 @MelanieTait Sounds like a good deal...not keen on Telstra tho, heaps of people have issues with them where I live, poor service & dropouts.
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Jane Oakley
(@JaneoOakley) reported
@erstkate You can also get on to Telstra sales and tell them youre moving to Optus. Dealing with Sales can be better than Customer (cough) Service
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Scott (Where's Your Mask?) Edwards
(@SEdwards0108) reported
@MelanieTait Boost- $30/month plan. Bring your own phone on the Telstra network. Unlimited calls and text in Aus and a large number of internationals. Rollover data monthly. Been on it for a couple of years now. Very happy.
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Julian Barlow
(@julerin8) reported
@NBN_Australia I've been trying to get meaningful action from Telstra for over 5 years. I've rarely achieved the speeds I was led to expect by Telstras sales team. I've almost given up on getting the service I paid for or some part of the $3500+ I've outlayed refunded.
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🔥💧🐨🌱💓🌍 MelissaD
(@D_Melissa2) reported
1) Telstra recently bumped us onto a ‘better’ NBN plan - you guessed - one that cost us more $$, saying old one expired, new one super fast. Ever since the speed and range has been painfully slow. Also billed us 4 FOXTEL that used to be free in package.