Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Subcontinent
(@tryingmybessst) reported
@ScammerPayback @CommBank @Telstra Help common people too bro. Don’t just target big bucks
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Ash Nathens
(@AshNathens) reported
Dear @Telstra • There is something *very* wrong with you. I am currently tweeting you from my home NBN connection, while on call with a Telstra technician telling me I HAVE NO NBN account (which I have since June 2017) And that's just one issue. A *very* worried customer.
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Bruce
(@BruceBol) reported
@Telstra So bad !!! Suspended my account 4am. 3 hours trying to rectify. Then told no one at Telstra can help until 8am tomorrow. Worst Company I deal with.
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Nurizzati Sudirman
(@irrizzystible) reported
Super annoyed at Telstra’s service for the past few days.. the wifi at work isn’t that great for phones, I’m living by myself in this flat, pishang gila babs la when I cannot use internet out of work 😩
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David Klose
(@HectorJ103) reported
@Telstra Last time I ported a service to boost had a similar problem with porting a number. A simple spelling error in the Lessee name. Locked the SIM up only took 3 weeks to fix.
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David Schulze
(@davschulze) reported
@CommBank How do you know someone is a joint CBA/Telstra customer
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Bruce
(@BruceBol) reported
@Telstra @telstra Ask for help and get directed to DM… how is this help . Then go to home page. This is not help. Been going on since 4.30 am. Remember when you could talk to someone.
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Skye High 🌻
(@Skyelark0) reported
Top 10 tweets sent before disaster (@Telstra get your **** together)
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Ross Hopkins
(@ross_hopkins) reported
@Telstra Hi! I spoke to someone yesterday about changing the delivery address of an order. They said I’d get a confirmation of an escalated case, but I haven’t received it. Are you able to help?
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Bruce
(@BruceBol) reported
@Telstra same old same old. Telstra suspend account because believe compromised. Good. But 45 mins on phone can’t speak to anyone. App chat 40 mins with no help 😡