Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 02/13/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.

  • brendanrfoster Brendan Foster (@brendanrfoster) reported

    @telstra your updated app for watching movies doesn’t let you go full screen and get rid of the timing bar and play buttons on iPad. That’s realllllll stupid.

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • WeTheVoters2013 Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏 (@WeTheVoters2013) reported

    I have a Telstra prepaid mobile -which is renewed monthly by debiting a credit card. I want to cancel this payment method but it appears there is no way I can delete my credit card. Anyone else had this problem? 😟😞

  • fuckgravy Gravy (@fuckgravy) reported

    @lwrncwds @Telstra I've been trying all day to talk to someone who knows what they're talking about. @Telstra has no f*** clue and tries to sell me premium support instead of proving actual support

  • ogettings Oliver Gettings (@ogettings) reported

    @Telstra I’m having a really bad experience trying to get my nbn order resolved with you via your online chat. This is the first time I have been disappointed in your service. I’m been without the included 4G modem back up since I placed the order last Friday.

  • JohnnyGong9 Johnny Gong (@JohnnyGong9) reported

    @Telstra dropout happened again. Can you help?

  • WeTheVoters2013 Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏 (@WeTheVoters2013) reported

    @recneps51 I have tried that but can't find anthing there to help. Anyway I have some suggestions on how to change payment method. I am going to dump Telstra also.

  • lwrncwds Lawrence (@lwrncwds) reported

    @Telstra You’re confident they’ll get back to me? I’ve got no wifi. It’s been two and a half hours trying to deal with your message service and so far two staff members have just disappeared and I’ve had to repeat myself. There are issues. Clearly.

  • TheLawAU Benjamin (@TheLawAU) reported

    @itsKPmate Jealous as ****. Still waiting for Telstra/NBN Co to pull there heads out and stop playing the blame game. I'd escalate it but the account isn't in my name.