Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🐧 🐈
(@MrPenguincat) reported
@Telstra Look at the plans vs the next one down. $70 for 40GB $1.75 per GB vs $100 for 180GB or $0.55 per GB and roll over. I just don't see Telstra being that generous. $150 60GB so $2.25 per GB vs $300 100GB or $3 per GB Recharge once and loose 20GB. That is the Telstra I know lol
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra I assure you it is more widespread. My whole house is affected. My workplace post code 2477, my Manager's home post code 2484. Yet the outages map is all over the shop. Says only 3G at my place, no probs at my workplace, 4G outage at manager's home.
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Tim Lyons
(@Picketer) reported
@Telstra Tried to talk to human about a 4 point complex issue. Not gonna do it on twitter. Not your fault mate but the bosses need to have someone to answer the phone............
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Chad Ralston
(@chadjra) reported
Don’t see how 5G will cause health problems when it can’t even send or receive calls or messages 80% of the time 🤯🤬 @VodafoneAU @Telstra
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Dez Paul, Bachelor of Arts 🕉
(@DezPaul1) reported
@Telstra Problem started on Sun 13 Dec after the floods in my area - Post Code 2484 north of Murwillumbah, NSW. I now a lot of people have been affected across the NSW Northern Rivers. Post code 2477 Alstonville where I work is affected also.
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Lucie Krahulcova
(@nomadiclucie) reported
Merry Christmas to @Telstra, I hope the $999 you have yet to refund me (it's been 20 business days) helps keep you warm over the holidays. If the online resolution team doesn't get back to me today, the other present I will deliver is a complaint to the telcoms ombudsman. 🎄🎁
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Wjcks
(@Wjcks7) reported
@Telstra stop ******* cnts over and fix there internet we where on hold for 2 hours and you still couldndt help
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Baratus (Scott)
(@BaratusTV) reported
@Telstra Connecting to chat means a 2hr wait and then it disconnects. When I call the faults team they report it, tell me they will fix it and the screenshot is the result. Done it 3 times. That’s how I’ve got on. Not up for round 4. @TPG_Telecom might help though
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Lucas - Pandemic
(@StingOCE) reported
@Telstra I've been into a store and been given a QR code, this hasn't worked and the service has been deleted from the eSim. Another hour + on the phone for it to be escalated. Case D given and another call to be made today. Still no service!
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(-_-(^_^)-_-)
(@dagavah) reported
@Telstra I have. You passed it onto Foxtel so now I wait. Which I won’t. I’m cancelling the service