Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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TomTomlin
(@TomTomlin) reported
@brettrobinwood @Telstra .. er, no it isn’t. It’s well past time we stopped being patient with these idiots and got them in the vaccination line. They’re wrong and potentially unnecessary causing harm to others because they are stupid. Listen, respect, understand? No, no and no.
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Madbeastie
(@Madbeastie1) reported
Just thinking out loud here no hate comments please… But I have noticed that Telstra have added the #LetsVaxx to the service provider section on your mobile section without permission I would think anti-vaxx people would find this offensive . Selectable only option in settings??
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Will smash ya
(@Willsmashya) reported
@Telstra Telstra can't even fix an incorrect bill charge, But yet here you are telling people to vaccinate....
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Unofficial APNIC Transfer Bot
(@APNICTransfers) reported
IPv4 address 202.79.96.0/19 transferred from Telstra International Limited (HK🇭🇰/APNIC) to Japan Network Information Center/Vectant (JP🇯🇵/APNIC) on 2018-04-10. Previous delegation date: 2000-09-25
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Justin 🇬🇧🇦🇺🇺🇸
(@jusker73) reported
@Telstra This is not about the return it’s about how your staff help a 70yr old lady going though cancer treatment 5 staff no customers and not one would help…….
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Katt
(@misskittykat2u) reported
@Telstra She never email back
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Michael
(@emmm_deeeee) reported
@Telstra You would literally have to be daft, to not know that all the Bill gates, 5G, micro robots, windows 10 jokes that are in the Covid vaccine is all rubbish. I love the message, however how stupid can people be.
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Justin 🇬🇧🇦🇺🇺🇸
(@jusker73) reported
@Telstra No nothing other than the return code, store was empty we were the only customers with 5 staff all free not one was helpful just excellent at smirking and being unhelpful. They are a disgrace what happed to customer service. She Spent everyday this week on radiation and chemo!
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Benjamin Ady
(@tripleoxymoron) reported
Hi @telstra today I had a technical issue with my new internet service provider, @Aussie_BB & astonishingly I quickly got a competent human on the phone who solved my problem. Makes me SO happy I switched away from Telstra & your abysmal customer service. Good riddance to you.
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Kasshaaa
(@AkashaClarke) reported
@Telstra My brother opened a dialogue before I did, when I DMed you about the account, my conversation went dead and my brother was finally given some service telling us our connection would be back within 1-2 days. They have tried to change the plan we had in place, 1/2