Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Just Jono
(@jono_hayward) reported
@mrgnarchrIRL I don’t see the problem here. They connected you to a Telstra Fault.
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Elise
(@elisemargow) reported
@Telstra .@andy_penn please read the DM to Ollie which demonstrates the Monty Pythonesque incompetent customer service you have going on at Telstra. Time to stop wasting money on consultants and investing in customer service personnel & systems that work.
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Andrew Leonard
(@Lennytalk) reported
Just the casual 20% service fee from @Ticketek_AU on a child’s (1-5yo) ticket for the @MCG for #aflpiessuns tomorrow. @kayosports is $5/month via Telstra. No wonder people elect to stay at home...
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Morgan Archer | IRL
(@mrgnarchrIRL) reported
Telstra has the absolute worst user experience of any business I’ve ever had to deal with and it often feels designed to be the most frustrating experience possible
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David Briggs
(@grumpyeconomist) reported
@somewherein84 I have a PhD in economics. I usually only use it when I want a service fixed. Eg years ago when I wanted Telstra to connect landline. They thought I was a real Doctor and responded promptly
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Naomi Elle
(@naomi_t_81) reported
Once again @Telstra did not do what they said they would do which means I need to traverse their god awful phone system that already has me angry before someone even picks up. If I could use the messaging app I would however I need to speak to a human. Make it easier Telstra.
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Joanne Willesee
(@poppywillowgirl) reported
@RayBoyd007 @Telstra Ours was down for about 40hours. Only just came back on last night and I’m not in the hills.
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LadyStaggers
(@Lady_Staggers) reported
@Telstra just churned back to you. Have churned many times to different providers. This is by far worst experience I have had. #telstra
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anthony, minion field cat of the evil one, edwards
(@anthony45052793) reported
@TelstraEnt what a load telstra, your service is not reliable enough to use for any professional purposes, especially in rural australia where you removed battery backups from the phone towers.