Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joshie Poloczek
(@JodhiaKim) reported
@Telstra Need to learn how to communicate and have congruency. And that even with money given to me. This isn't going to hush me up. Telstra and Binge will regret the day they decided to treat me like a moron for a month... It's going to take a lot more than hush money to make up and
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✭⭒⃰ ally ⭒⃰✭
(@alyzamo) reported
Telstra has the worst internet connection ever wtf
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Dom Dahl
(@DomTechMan) reported
@BaconSupanova Why not try an Aldi sim. They use the Telstra network
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Jd4ddY
(@YTJd4ddY) reported
@Telstra Can you fix my internet?
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Paul Colgan
(@Colgo) reported
@CapitalLutra @Telstra @andy_penn "do something at your end and we'll help". Do my bit... And no help forthcoming. And I pay thousands and thousands of dollars a year. Probably worth thirty grand plus in income to the company
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2good2betrue - #LaborForLife Keep fighting
(@music000070) reported
@ACurrentAffair9 The #arseholes at @Telstra stop sending paper invoices to eldery Australians and then sending invoices to a made up email address on their part without approvel from the eldery customer, in the meantime not receiving a bill months on end.. #disgracefulasalways
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Lawrie
(@fan_nq) reported
@DustyPee The people are nice enough at @Optus ... but I have to agree, for 3 weeks now I've been trying to fix an issue with them, I'm so over it, I'm changing to Telstra probably, or maybe Vodafone
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Vine Psychic Reading
(@VinePsychic) reported
@Asher_Wolf Are you aware of @Telstra latest policy if you change your plan that they want you to do a credit check, even though you are a long term customer? They dangle paying less money for plans to collect data for foreign credit check organizations. As yet, not enough uproar about this
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Joshie Poloczek
(@JodhiaKim) reported
@Telstra Compensate for this pathetic "technical issue" on bother @Telstra and @binge part.. also I hope other Telstra gold customers who went through this are getting the compensation. As I know there are others... Hence my voice
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Bonnie
(@holidaydreamer_) reported
Over 3 hours on Telstra App chat trying to get a new SIM card & still no resolution. Seriously I can’t be the only one that wants to upgrade the SIM due to new phone? @Telstra