Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (41%)
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Internet (39%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Citizen
(@sucksnitroMax) reported
@telstra had to laugh, I just watched an ad on TV where “Tom” from Telstra rang a business customer. Can you let me know how I reach Tom when I call Telstra with a query??? I always get a call centre in Malaysia.
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M3LJ
(@LJMBAU) reported
@sydney_ev @elonmusk It’s probably quite expensive to offer unlimited data over Telstra network, adding live feed will add significant data usage.. I wonder how they can do that for $10 a month?
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
@jindivik Yes. It's not a Telstra issue. They've been very helpful.
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House of AdikHang 🏴🏴🏴
(@friendsofadik) reported
@Telstra your customer service is amateur at best. Like dealing with a dodgy cheapest deal telco instead of the biggest company with priciest plans
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Owen Hay
(@OwenHay2) reported
@Telstra mobile service is very patchy in St Helens 7216 today and randomly over the last few weeks. Can be on a call with 4 bars then it drops out and says emergency calls only. No reported outages in the area.
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Darren Blake
(@Darren963) reported
@Telstra Checked day before due and was advised there was no appointment as they claim it was a major outage and I am not the only one affected. Which I don't believe as my outage occurred prior to cable being cut.
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Wayne Pasterfield
(@wpasterfield) reported
@hello_broadcast @Telstra Steve, you are obviously a ******* or intellectually impaired. We have never been late paying any bill. I will be reporting you directly to the Ombudsman tomorrow. But if you’d like to discuss the issue face to face, I’m available any place, any time #peasant
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Max
(@max_au) reported
@Telstra hey Dan do the Telstra branded repeaters support 5G yet?
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Smithy's Tech Support
(@SmithyTech) reported
tech tip: if you take out a hard drive congrats please contact telstra support on how to put it back in
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OptoIsolated IO
(@optoio) reported
@NBN_Australia @Telstra So far, the experience of switching the 92yo Pensioner that lives near me to Telstra Landline service has been excrutiating. Weeks now; still no connection. A simple service provider port should take minutes, not weeks/months. Atrocious.