Telstra

Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Castlemaine, Mount Alexander, State of Victoria 11/24/2025 04:10

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.

  • skwashd Dave Hall (@skwashd) reported from Newstead, State of Victoria

    @Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • micrfengyu micrfengyu (@micrfengyu) reported

    @Telstra So I called your service 132200, the lady keeps telling me that i should pay for the future which i understand already and kept re-telling me the something and put me on hold for like 10 minutes and hang me up without saying anything. Yelling at me and

  • paulforlaw Paul Gowran (@paulforlaw) reported

    @PrincessMattie1 We have had problems for over a week. Telstra said they are upgrading our Modem remotely. Hours spent on the phone. I know your frustration.

  • werdnahunt Werdna. ϟ (@werdnahunt) reported

    What is the point of the Telstra app if it literally never works @Telstra

  • jacksherwood_ Jack Sherwood (@jacksherwood_) reported

    @Telstra is the app broken at the moment or?

  • scibidoo 💧Jamie (@scibidoo) reported

    @Telstra - Your bot is useless. "If you need help, send us a message through the My Telstra app. Do this by tapping the 'Get Help' tab then the blue message icon. Download the app here. Head to our Support Centre for a range of self service help/to manage your account online."

  • spikey_cat Spikey_cat (@spikey_cat) reported

    @Telstra That's the thing, I've done all trouble shooting steps that I think are reasonable, Even going to apple and reinstalling the OS on the device, I've gone and got another sim card with an active service and im still having the same issues..

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @rubin_angela CEO @andy_penn @Telstra I wasted 11hours of my time for them to resolve an issue that took 10min when I managed to get a competent agent..

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @Telstra G'day Ollie. Trying to report and get action on intermittent service outages.

  • craigwick3 @craigwick (@craigwick3) reported

    @Telstra Do you think you could advise customers reliant on your service that you are planning updates? Our comms for volunteer firefighting are currently obsolete for members with no pager... Not to mention business impacts...

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @Telstra That 49min chat was a real person who kept referring me to the web chat I was complaining about..you need an overhaul of customer service ownership #appalling