Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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Total Blackout (4%)
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E-mail (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Romola Bucks
(@romola_bucks) reported
@DougRobb1 Tried all of that, Rob! It's happening on two windows computers, not just one. I can turn off the automatic settings to fix it, then turn them back on and it reverts to Melbourne. Telstra suggests CMOS battery in two PCs simultaneously!
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Cal El
(@KelexKrypton) reported
@Telstra When do you think we might get the service we pay for?
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SusanN
(@SusanJCN) reported
@telstra I am in Europe and trying to sort out some stuff about my mum's account. When I call there's no answer and the online chat is with a robot that can't help with our situation. Please can you help?
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Brett Keleher
(@thebrickcleaner) reported
@Telstra Sadly Jo no it hasn’t! Spoke with ‘Oliver’ yesterday he said he’d get right into it and call me back to left me know what’s happening, never did! I’m about to escalate this
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Raph D
(@ardeeke) reported
@Telstra my cable internet in Wynnum West 4178 has been down for 13 1/2 hours, I've tried calling you multiple times and keep getting disconnected while on hold waiting to speak to a human (and yes, patronising automated message, i have restarted multiple times)
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Hardik Akbari
(@xoxINDIANxox) reported
@Telstra Ref number: 10875101. I have contract copy signed by telstra store person in both section customer and representative. Its weird that he signed in the customer place.
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Darcy Murphy
(@DarMurp) reported
@swegen31 @Optus @Telstra Pro tip - ALDImobile has significantly lower rates while being on Telstra network. Their customer service isn’t great, but it’s no worse than Telstra
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Anchovy Speculator
(@Cdchi1) reported
@Telstra Are your complaints team going to give me a proper resolution & acknowledge that you STUFFED UP (ie ripped me off), or keep giving me same response that avoids the issue? @acccgovau You're BANNER said free buds with A52 purchase, no promotion end date in the banner!
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Chandan Vijayvargiya
(@chandan131313) reported
Worst customer service @Telstra I have an nbn connected and tried to get resolved from past 4 days and still agents asking for my account number and the address, though I have provided it multiple times.
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Maddog_1992
(@Maddog_1992) reported
TCW Surge Maybe On Hold Major Net Issues Like a 0.2mb Speed Major 🤬🤬🤬🤬🤬 Currently On Call To Telstra