Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Harrison 🌈
(@KatieHa79810311) reported
@xskinn Seems lately that spectators might be aiming to take out telstra on the consumer-protections podium for this year's worst in show! Seems they can't see the would from the warranties...
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chendo
(@chendo) reported
In my rage against Telstra, I’m an idiot and set up the Optus eSIM on the old phone rather than the new phone… and @Optus also wants me to go into a bloody store to transfer the eSIM. What is the ******* point of an eSIM if I need to go to a physical store?
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Stuart Connolly (OBS) (The Evil One) 👹
(@ConnollyStuart) reported
@Telstra Unfortunately I do not have a case number, I spoke with your people by telephone, and was assured that a new tower on Southern Cross Drive near Page ACT would solve the issue.
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iFlen iBetcher
(@mudgutsoldson) reported
@Telstra your internet is crap in Albany WA. You really do need to lift your game as I am sick and tired of paying for an and second rate service. You can stick your bill up your backside until you get you act together.!🖕Do not tell me to turn the modem on..
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bone music
(@BARGH3ST) reported
@Telstra i have never bothered to report it! i just complain on twitter and facebook like everyone else because half the time, i can't even load the website at the time of the fault to report anything. and i KNOW it's the area, 5 minutes down the highway i have better service
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ramona quazzola
(@r_quazzy) reported
@independentaus @TonyHWindsor @paulbudde Regrets are a bit late isn’t it? Thé after sales service we received since this bloke took over was so shabby. Things have never been the same since David Thodey left & I haven’t forgotten. #Telstra #NBN
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🇦🇺 ɐsnz∀
(@FlintCrispAgain) reported
@Internode so your system is broken and i was right that you ignore your employees complaints as well. thanks for the info, ive notified accc, afp and your owner company the TPG Telecom Limited via their complaint line. ill also be switching to either telstra or optus kindly ded urself
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Martin Hodgson
(@MartinGHodgson) reported
@Adam_CF @Telstra Nothing. They claim there is no outage.
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Cloudscore
(@Cloudscore2) reported
@BigmalYT @Roblox Yeah people with Telstra have the same issue as you
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Bob
(@Hoops_Fanboy) reported
@Telstra internet outage at 4123 has been going for hours with little detail/updates on outage page as usual. It would be great if you guys could give a ball park ETA sometimes....thank you.