Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lucas Randall
(@codenix) reported
@jtungyep @Telstra No doubt, but that's on Telstra not me. Not once has one of these customer service reps ever actually resolved an issue. Seriously they may as well just use bots. To have to repeat yourself over and over is infuriating.
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SC Spud
(@duncan08881006) reported
@PaulPaully69 If you are a telstra customer it costs $5 a month
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Tristan Delaney
(@TristanHDelaney) reported
@Telstra I’m tired of typing in my personal information into your ridiculous Telstra 24/7 app multiple times a day in a vain attempt to get support for my failed Telstra internet connection. Here’s an idea. Make it a 8/5 app but hire people who can provide actual support.
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Camilla Elliott
(@camillaelliott) reported
Once again my @Telstra data has spiked over 2 days and service is throttled for next 12 days unless I use my own bonus top-up to rectify. 101GB of use over 2 days is INSANE and INCORRECT #Telstra - It’s time the fat lady started singing.
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Mr McBain 💎
(@Stevemcbricho) reported
@Telstra you’re a disgrace. I cannot update my profile online because your system goes into error. Go into Highpoint Telstra shop. Stand in line out the front row 10 mins waiting to be served to be told they can help, next appointment is in 40 minutes... 🖕I left.
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Masericha (Sewer Rat)
(@masericha) reported
@TelstraEnt Telatra customer for 15 years. I go into the store and ask if I can get any deals for my loyalty. They say no but I will be getting a fine for not returning my lease phone during the lockdown in which I couldn't leave my house. Thanks Telstra.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Telstra how incompetent can your staff be both in store and thru the message service in the app. Honestly this is why I absolutely hate dealing with them cause they don't read messages clearly and just rather give captured responses then provide actual answers!
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Robert Tunn
(@Robert6420) reported
@TelstraEnt Telstra never stands still. Their customer service just keeps getting worse. The CEO is terrible. CEO get some real life feedback experience by calling your own help lines to find out how they should be called no help just enraged customer service centers.
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ChampagneNappy
(@BigStrawDog) reported
@iamnymphlow Dont know that there is a tonne of UFC on it but afl n ESPN televised NBA is sorted. Great value if your already s Telstra customer I think I pay like $10 a month
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Catherine Zhang
(@catyqzhang) reported
@Telstra Only if your outage website stops indicating there is no interruptions in my area. I called #telstrafaults the third time today confirmed there is fault in lines. But the outage website still shows internet is perfect normal all these time. 👎🏻