Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Youngman Sam
(@Youngman_93) reported
@prisillamanove @DigicelPNG I doubt it.. Telstra has an ageing service even Australian's hate.
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RJ (JM ZEEE)
(@RJ112021) reported
@DanielTeng_ @Telstra I support this afterall we are Oceania..
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Kavi Nambiar
(@KaviNambiar) reported
@Telstra Thanks for the update! When do you expect the testing will finish. Other service providers don't seem to have the same issue!
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LostHerald_ADKBahamut
(@ADKBahamut) reported
@Telstra Are you really customer support? Yes, well, I'm not sure how long exactly it's been, but my household received a replacement modem from your company, since the previous one was on its last legs. The problem I am talking about, and which is making me EXTREMELY ******* ANGRY AT
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LostHerald_ADKBahamut
(@ADKBahamut) reported
@Telstra YOU *****... never used to happen until that damn modem showed up and we started using it. So would you kindly tell me what's it ******* doing to my device, as to get DPC Watchdog Violation errors from ******* Windows, PLEASE?! And no, I will not stop swearing...
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Peter Wallhead 💉💉
(@peterwallhead) reported
@Telstra Also, in their defense, they were able to see how much data I'd used, so that was helpful, but hopefully a call to your billing team can escalate it to the right place for a fix at my end :)
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Stephen Dziedzic
(@stephendziedzic) reported
Penn says Telstra will focus on improving mobile infrastructure and boosting capacity by laying down more submarine cables - "they are the sort of investments we would look to make ... out of our ongoing business operations" 2/
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Apple boylo #AlboForPM #IStandWithDan
(@AppleBoylo) reported
@CharlesSzulc I’m barely able to hang on for election , I mean just today ffs. Deal with Nats , wink to senator, no questions answered in QT, Telstra it’s a fkn head banger aargh 🤬
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HelenG
(@hmgengos) reported
@MichaelGengos Very poor service by Telstra !
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Dusty Pumpkins
(@2LapsDown) reported
Cool that the LNP flogged off telstra and now give money to telstra to buy out other telco's. Probably gonna help a few peoples investment portfolio out a ton too!