Telstra Outage Report in Castlemaine, Mount Alexander, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
JFC! I order new phones from @Telstra. I get 8 missed calls & a voicemail from Telstra Business Centres. I waited 12mins to find out Kelly wanted to tell me about their exciting products but she was busy with someone else. @andy_penn I feel like a commission cheque not a customer
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I can also give them the TIO complaint # when they contact me. The team lead I was dealing with insisted on sending more boilerplate about me emailing my DOB and refusing to acknowledge I’d authenticated over the phone. I don’t care who sorts it out. Email me a concrete offer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Thanks for the boilerplate response. I feel like a valued customer. The issue is the complaints team are unwilling not unable to resolve this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I have suggested times she could call. She always calls at other times. She never calls back within the windows advised by colleagues. Email is the most efficient way for us to move forward at this point.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
Telstra fuckups are like bad luck, they always come in 3s. I'm being billed for O365 with no warning previous free offer had expired. 10 digit account numbers allow access to different products compared to a 13 digit one. Getting an Apple Watch on a business plan is a major PITA.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@mattgillard @Telstra I’ve found chat is the best way to get shit sorted with Telstra these days. The transcript is very helpful in case of problems down the road.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@hipstergeddon @Telstra I finally found someone competent. Hopefully I’ll get a resolution tomorrow.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra Email received from fixit team rep Tuesday morning AEDT. Replied Tuesday afternoon AEDT. Sent follow up early Thursday morning AEDT. Called midday AEDT today, got voicemail and emailed to ensure she knew I'd called and wasn't OoO. My initial complaint was submitted ~6wks ago.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra The specialist team never contacted me despite the message here that it had been escalated to them. So many failures from your side in handling this matter.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
For 2mths @Telstra have mishandled my order and follow up complaint. @andy_penn’s fixit team refuse to review all the material but they think a $60 “good will” credit is enough to make up for it. @MichaelAckland3 I really feel like a valued long term customer.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra It doesn’t seem to matter who makes the request. It all goes into the same black hole. You know things are bad when @andy_penn can’t fix stuff at Telstra.
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Dave Hall
(@skwashd) reported
from
Newstead, State of Victoria
@Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Abhayadeep Singh
(@AbhayadeepS) reported
@andy_penn , I would like to seek your help in gettng my issue resolved. I have been w/o telstra mobile service for 3 weeks and with no end in sight. Several follow ups both at store and call centre and no one seem to take any responsibility. Up until recently i have been devoted
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Alan 🇦🇺
(@alansattler74) reported
@Telstra Seeing as why u asked Piss poor phone service Can see the towers Calls drop out regularly Can’t make calls The list goes on
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Brian Marriott
(@bjm1965) reported
So frustrated with @Telstra who cannot get even the simple things right like setting up a mobile plan with data SIM plan linked. 5 days later and no closer and hopeless support!
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Monkeymoosed
(@monkeymoosed) reported
@Telstra @cossum23 Hi @Telstra in having the same issue and now can't even access my emails in my Outlook account
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not elon musk
(@laurencoad) reported
Is ANZ down again or has someone stolen my identity and cancelled my card… data breaches with Optus Telstra AND Medibank i literally have no ******* idea
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David Dunbar
(@DunbarD1504) reported
@Telstra Your techs have been working for 4 weeks or more now to solve the issue! My business relies upon rapid receipt of medical information via email - should I just tell doctors to let their patients die? ``
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Carlos pizza🌸
(@Carlospizza9) reported
@Andre1ph Which company was that with - I once worked for the contractor who supplied Telstra with the service, just curious if it’s the same company (stellar)
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Its Time
(@pangolincovid) reported
@kenclar22422634 Suggested a massive project to transport water via aqueducts using funding from the sale of Telstra and the issue of bonds. Brethren run a lucrative network of pump supply companies . AFP fruitless investigation of $370,000 Brethren spent, minimal disclosure, on 2004 Howard ads
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David Dunbar
(@DunbarD1504) reported
Is everyone having trouble with Telstra Bigpond Webmail or just Me?
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@mahootna2@mstdn.social 4x 💉✊🌻😷
(@mahootna2) reported
@Telstra. Any ETA on the eMail issues being sorted? Can’t obtain mail from multiple clients or webmail.