Telstra

Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cockatoo Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cockatoo Creek, Cardinia, State of Victoria 01/28/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cockatoo Creek, State of Victoria

Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:

  • norbert_bek Norbert Bek (@norbert_bek) reported from Melbourne, State of Victoria

    @Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙

  • JohnBilling3199 John Billing (@JohnBilling3199) reported from Melbourne, State of Victoria

    @Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway

  • MarshallMoore75 Marshall Moore (@MarshallMoore75) reported from Melbourne, State of Victoria

    Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?

  • simonemonique28 Simone (@simonemonique28) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks

  • MsJmaid 𝘑𝘰𝘢𝘯𝘯𝘢 (@MsJmaid) reported from Melbourne, State of Victoria

    @Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please

  • ianfarrow 𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, State of Victoria

    @MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PNichollsNZ Peter Nicholls (@PNichollsNZ) reported

    @Telstra Hi Ash, its been four days now. Issue still not resolved. Currently on hold to Tech Support (194 minutes today and counting...). Tier 2 Tech Support were meant to call me but haven't. This is really poor. If this isn't resolved today, I'm going to cancel my service.

  • RoninOCE Chris (@RoninOCE) reported

    @Telstra will be in contact tomorrow to get this sorted out. Hopefully a tech can get down here and fix everything because we are supposed to be on 70/10.

  • PortiasVenice Trincaria (@PortiasVenice) reported

    @Telstra Have has consistent drop in NBN home since last Tuesday, have used your app to trouble shoot, test and leave messages several times a day. Pls send a phone number I can talk to a person about it please. Thanks

  • The_Atraxas Aston Hall (@The_Atraxas) reported

    @Telstra The outage site still says 22nd Sept 2020. Thats old information. broadband went down 1st January 2021. Id like actual information about situation, as work from home is important and impossible with no internet access.

  • DarlingBrody Morality is important - 道德很重要 (@DarlingBrody) reported

    @bomber_pete1 @Telstra Also note that Belong use the Telstra network so you get all the good coverage without the nasty Telstra treatment.

  • akshayxxkangle AkshayKangle (@akshayxxkangle) reported

    @Telstra I wonder if Telstra is a Communications company! they hardly respond to chats in their app, no rep to talk to, frankly not contactable at all. My internet is crawling (??) and I still end up paying them for their SERVICE. any Ombudsman to size them up?

  • anthoneycosplay payday cosplay man 🇦🇺 (@anthoneycosplay) reported

    @Li_aam **** Telstra, me and my homies hate Telstra

  • peterastein Peter Stein (@peterastein) reported

    @Telstra your customer service has fallen to the greatest low point. I ring and automated voice tells me that a text has been sent to allow me to chat. I follow the link and I am chatting to myself. With a response every hour where I am asked to verify again. Over 6 hours

  • bucca9 Adrian Bucca (@bucca9) reported

    @Telstra buying additional data for a business should not take days and days to go through. Why can't I promptly get a service im happy to pay for? It affects running our business and we have decentl sized account. Yes... I have sent messages on the app

  • BrianMeinrath Brian Meinrath (@BrianMeinrath) reported from Sydney, State of New South Wales

    @Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.