Telstra

Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cockatoo Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cockatoo Creek, Cardinia, State of Victoria 11/30/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cockatoo Creek, State of Victoria

Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:

  • tommyhare82 Tom (@tommyhare82) reported from Melbourne, State of Victoria

    @Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...

  • ogettings Oliver Gettings (@ogettings) reported from Melbourne, State of Victoria

    @Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.

  • YAYASISTAR Andrea Scott (@YAYASISTAR) reported from Melbourne, State of Victoria

    @HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon

  • psimpsonmorgan Peter Morgan (@psimpsonmorgan) reported from Melbourne, State of Victoria

    @Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.

  • TheSarge61 PR (@TheSarge61) reported from Melbourne, State of Victoria

    @Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.

  • northlanejosh my name is josh (@northlanejosh) reported from Melbourne, State of Victoria

    ONE HOUR waiting for service from @Telstra

  • uberinginmelb Drivering In Melbourne (@uberinginmelb) reported from Melbourne, State of Victoria

    @annie333333333 @Telstra Damn!

  • stephroseg Stephanie Gaddin 👩🏻‍💻📜 (@stephroseg) reported from Melbourne, State of Victoria

    @AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.

  • RodSwiftSJW 🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆. (@RodSwiftSJW) reported from Melbourne, State of Victoria

    @hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.

  • Pasquale_Stella Pasquale Stella (@Pasquale_Stella) reported from Melbourne, State of Victoria

    Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX

  • northlanejosh my name is josh (@northlanejosh) reported from Melbourne, State of Victoria

    Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling

  • canadianbayrd 💦Will - One of Duttons Crazies (@canadianbayrd) reported from Melbourne, State of Victoria

    @Telstra t box is total shit

  • CorinnaSladey CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @Telstra Internet no workies, fix it

  • DeanFelton7 Dean Felton (@DeanFelton7) reported from Melbourne, State of Victoria

    Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.

  • abhi5148 Abhinav Gupta (@abhi5148) reported from Melbourne, State of Victoria

    @Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    @Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!

  • CorinnaSladey CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cazzadazz caito (@cazzadazz) reported

    @zourrybabyblue I get Telstra presale! I can help you if you need since I’m not going

  • peterw peter (@peterw) reported

    @RevolutionKiki @Telstra It’s the problem with Telstra Velocity across west end, Highgate hill and south Brisbane. New buildings get NBN but not older buildings. You have zero choice in going to another provider.

  • peterw peter (@peterw) reported

    @TheOtherTara @Telstra They don’t need to lock me in. I have zero other options as West End has Telstra Velocity not NBN and no other provider will service it.

  • KevinSw92208498 Kevin *fully_patched* Sweeney (@KevinSw92208498) reported

    @Telstra The issue evolved and the techs were slow to realise and where unwilling to move off the cheat sheet. One did a monitor test on a non-existing (dead) connection which wasted 24-hours. I would not recommend the app if the issue could be complex.

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @Telstra Perhaps you could look at improving customer service.

  • mi1ez Miles Dyson (@mi1ez) reported

    @Telstra Contacted support again hoping for someone less stubborn, was told the address was correct despite Startrack confirming there was no house number. Was then told the delivery driver would call or the item would be returned. This agent also didn't escalate...

  • m_nomore Martin Molesworth (@m_nomore) reported

    @Telstra I am not interested in updates I want the issue fixed.

  • peterw peter (@peterw) reported

    In summary, options from @telstra are: 1) pay more 2) unnecessary credit check to pay less 3) escalate as a complaint because apparently no manager is present in the call centre on a Saturday to deal with questions that the script can’t answer

  • will66795041 Chozen (@will66795041) reported

    @OvertGGs @Telstra hi Telstra my internet won’t work, I restart my phone every half hour to reboot it plz help??

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?