Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cockatoo Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cockatoo Creek, State of Victoria
Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Peter J. Coburn
(@PJCwasHere) reported
from
Pakenham East, State of Victoria
@NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Beau
(@rambeau92) reported
@Telstra how am I supposed to get a mobile service if I don’t have a license
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feline shady, déclassée
(@Feline_Shady) reported
@maudenificent @Frank61pc ALDImobile have a good deal with a prepaid service that you can put as little as $15 on & it doesn't expire for a year - they use the telstra network - BUT... i have never had any issues, so have no idea what their customer service is like
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Troy
(@Bunni_Rabbid) reported
@Telstra so ourselves and a friend of ours are having issues with our wifi signal. Can connect to the modem via cable but cannot find the signal at all using wireless. Friend has had multiple techs out who have been little to no help.
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Maude Nificent
(@maudenificent) reported
@Frank61pc oh, total of 12 hours on hold/ going in circles with optus after moving house some years ago - a nightmare, but without the abuse telstra people sometimes dish out (a very small plus) so hopefully, an “intermediary” re-packaging one of the big 2 and offering real service
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Christopher Macaulay-Higgins
(@CJMacaulayH) reported
@Telstra Why bother, the problem keeps coming back no matter what fix you implement.
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I’m Sorry, What?
(@imsorrywhat16) reported
@maudenificent I go through Internode (bought by iinet) for internet/NBN For mobile I go through ALDImobile (Telstra towers) 1 year 12gb for $100 Also Felix (Vodofone towers) $34/mnth for unlimited data when I am away (lmt coverage) Felix had online chat, never needed to contact ALDI
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Jake Jeffreys
(@jeffreys_jake) reported
@maudenificent I'm with you regards Telstra. Absolutely no customer service no respect. I've been a fisherman for many years, working from Cairns Broome. Telstra is the ONLY service.
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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Maude Nificent
(@maudenificent) reported
@jeffreys_jake i’ll go off the grid and live without sennalink before i touch telstra again - thanks anyway - the only people who ever gave me more unwarranted abuse than my dysfunctional birth family most organisations are good until there is a problem then they become beyond hopeless
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Kells868😘
(@Kells8681) reported
@Telstra This is all i get from your so called tech support. Sort the bloody thing out Kellie, To help get this sorted for you, I'll connect you through to one of my colleagues. They’ll have access to our conversation, so you won’t need to repeat anything that’s been said already.