Telstra

Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cockatoo Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cockatoo Creek, Cardinia, State of Victoria 12/05/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cockatoo Creek, State of Victoria

Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:

  • gwendabgilbert Gwen Gilbert (@gwendabgilbert) reported from Melbourne, State of Victoria

    @RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

  • LePezzamystic1 Pez (@LePezzamystic1) reported from Melbourne, State of Victoria

    Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

  • ScottAndNadia Scott and Nadia (@ScottAndNadia) reported from Melbourne, State of Victoria

    @Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra It’s not my equipment (power off/on done) - leds indicate that it is at the exchange. Link=green(so talking physically back to the exchange), ONLINE= white (exchange has an issue), PHONE=nothing (no connectivity upstream of exchange)

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra We are so reliant on the Internet… 24 hours is waaaay too long!!! This is no way to provide a ‘service’.

  • MarkP561 Mark T Perry (@MarkP561) reported from Melbourne, State of Victoria

    @Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @Telstra your NBN service is down in Pakenham 3810. Nothing on your sites. Time to fix?

  • CorrectWeight1 Aaron Meadows (@CorrectWeight1) reported from Melbourne, State of Victoria

    @MWhalan @lucethoughts I have that aswell. Call centres NEVER introduce themselves to get through to the person. We got it for free from @Telstra

  • justin_spicer1 Justin Spicer (@justin_spicer1) reported from Melbourne, State of Victoria

    @AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.

  • markcurtis44 Mark Curtis (@markcurtis44) reported from Melbourne, State of Victoria

    @Telstra is the internet down in Parkdale, Melbourne ???

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?

  • PetaPan17 -Peta- 🇨🇭🇨🇾🇺🇦🇷🇺 (@PetaPan17) reported from Melbourne, State of Victoria

    @marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭

  • daveando Dave Anderson (@daveando) reported from Melbourne, State of Victoria

    @Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?

  • Fitzwah Liam Fitz (@Fitzwah) reported from Melbourne, State of Victoria

    @Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

  • KingWatto Simon Watson (@KingWatto) reported from Melbourne, State of Victoria

    @Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

  • WhatNowDerek Derek Myers (@WhatNowDerek) reported from Melbourne, State of Victoria

    Hey @AFL , you wanna see the slow death of footy? Make it so Saturday arvo has horse racing on the tv instead of football, have Telstra remove it from their service and suddenly a generation of kids grow up without even seeing it. Unbelievably shortsighted.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • G_D_Ison_Writer Grant says... I have zero social responsibility. (@G_D_Ison_Writer) reported

    Apparently, the Aussie tech dude, yesterday, from @NBN_Australia didn't know a thing, talked up a big game, bagged the "foreign" contractors. He spent 3 hours here and didn't fix a thing. Today? A "foreign" contractor detected what was wrong in 1min. Fixed it in 15 mins. @Telstra

  • georgekara89 George Karakatsanis (@georgekara89) reported

    @Telstra i want to know of there is is any issues in the prestons area

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau I so greatly regret having to deal with such lazy, complacent #Telstra support "experts" as I have to deal with when I have no service. If you have your own business, DON'T EVEN CONTEMPLATE DOING BUSINESS WITH #Telstra

  • petehep Peter Hepburn (@petehep) reported

    @Telstra for more than three months I have been asking Telstra to update my company details for my $23k per month O365 charges. Telstra will not resolve the problem or contact me. They simply ignore me

  • partnerslncrime Jules 🇦🇺 🦁🏈 (@partnerslncrime) reported

    @Telstra I'm constantly DMing you on here and on Facebook. It's not helping. My case manager doesn't give a **** either. She told me I have to wait. I've been waiting 10wks. How long do I have to wait?

  • NickPfitzner Nick Pfitzner (@NickPfitzner) reported

    @AntKaplan Telstra's coverage in my area is beyond terrible. I'm not risking Voda either. Previously had Optus which worked. I don't care about package deals as I'm in too deep with the current ISP (hosting etc) Just mobile coverage that makes and takes calls with ~10GB data. On Optus.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau Until today, I thought I'd experienced the worst ever service from #Telstra, but it seems there is no depth so low it can't find a new one. DON'T EVEN CONTEMPLATE DOING BUSINESS WITH #Telstra

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau Only #Telstra can provide a technical support service completely unable to make any progress in the course of a half-hour online chat. If you have your own business, DON'T EVEN CONTEMPLATE DOING BUSINESS WITH #Telstra

  • iOSBrett Brett May (@iOSBrett) reported

    @Telstra Hi Kunal, Not personally no, I know my end date now. However I do think there is a wider issue in the App / Web. But having spent two years trying to get my local tower fixed (eventually they listened and I was right) I’m not willing to invest hours to get this fixed.

  • mwyres Michael Wyres (@mwyres) reported

    Email: "...this is <redacted> from Telstra; a leading telecommunications provider with specializations across a range of network applications services..." Telstra? Nup, never heard of them...