Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cockatoo Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cockatoo Creek, State of Victoria
Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Glenn Hampson 🐢
(@GlennHampson) reported
from
Melbourne, State of Victoria
@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Brian Humphries
(@rocky1622) reported
from
Melbourne, State of Victoria
@peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Nowun🐀
(@Nowun6) reported
@Telstra For a start get rid of your crappy app and do real person support, stop cancelling NBN appointments without informing the user and listen to your customers. You had me as loyal customer who paid on time and lost me due to severely BAD service and not listening to your customer.
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Gladys Benjerkinoff
(@kungflupandemic) reported
@SuburbanKL @pytraczyk @SkyNewsAust Social media is a utility like the internet or a phone service. Imagine being kicked off the internet and having your mobile number suspended for having a different view to the tech overlords at telstra. This isn't complicated stuff.
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Coldogs.
(@Coldogs) reported
Gee @Telstra help is something special, I tell them our internet is slow & they say nothing to worry about, we checked & the connection is good so all ok 🙄.
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Aubrey Hamlett
(@aubreyhamlett) reported
@Telstra Hi team, I’ve had 3 calls in the last week, from different people saying they’ve missed a call from my number? I haven’t called these people. Help?! Thanks!
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Lee Davis-Thalbourne
(@passerkirbius) reported
I FINALLY HAVE A NEW PHONE FIVE MONTHS OF TELSTRA TRYING TO FIX IT DID NOTHING SO I GO INTO OPTUS STORE AND 30 MINUTES LATER I HAVE NEW GALAXY S21 ULTRA AND IT'S MORE WONDERFUL THAN I'D IMAGINES ALL THESE MONTHS!!!
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Adam Mitchell
(@AdamTMitchell) reported
@Telstra Gaming is great, but this is a terrible use of the Telstra twitter account. If you must, please just do one tweet and use twitlonger or link to a Telstra page.
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Alexa
(@KittyAbsurd) reported
@Nowun6 @Telstra Isn't it amusing that telcos are so responsive on social media, but excruciatingly slow when you're an actual paying customer? NBN twitter account is the same, nearly every time I post my ****** FTTN speed, there they are to pretend their service isn't terrible.
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Injury_Central
(@SCroweaters) reported
@Telstra NOT HAPPY!!! when you send an sms about outages - Stick to those times! Not informing of works that will interrupt is not good enough!
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💧Nowun🐀
(@Nowun6) reported
@DanielNorrisAU @Telstra Nope it was being requested from Telstra, but it also involved the NBN receiver, I uploaded a heap of photos to prove the modem was melted. It nearly burnt my house down. I was lucky I was in the same room when it caught fire. For some reason 4 people didn't believe me.
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sean
(@ripoldmate) reported
@RectOCE @Telstra Damn 😢