Telstra

Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cockatoo Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cockatoo Creek, Cardinia, State of Victoria 12/07/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cockatoo Creek, State of Victoria

Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • matthewpitcher MP (@matthewpitcher) reported from Melbourne, State of Victoria

    @Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

  • simonemonique28 Simone (@simonemonique28) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?

  • MarshallMoore75 Marshall Moore (@MarshallMoore75) reported from Melbourne, State of Victoria

    Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • SueDuke1 Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria

    @DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rxizs rxizs (@rxizs) reported

    @crayolawtf @Telstra my internet is cutting out, please help

  • XoticcAU PYXL Xoticc (@XoticcAU) reported

    @crayolawtf @Telstra I need help

  • AckSendar AZ Vax - 1 down, 1 to go (@AckSendar) reported

    @duncan_mcgann @grantedjohn I get the "telstra/microsoft technical support" calls regularly. My record is keeping them on the line for over 50 minutes.

  • kateju9 @kate🌹 #itsnotarace (@kateju9) reported

    @Telstra I have inboxed the complaint number

  • victori92735456 victoriamoore (@victori92735456) reported

    Under the cover of Covid prices are going up Telstra is increasing its rates as at 1st sept Electricity servers have increased the cost of delivery in the last month of winter, biggest consumption, to try and recover the storm damage costs in the Dandenongs We all pay

  • Brrismo Brismo (@Brrismo) reported

    @crayolawtf @Telstra I need new net pls help

  • kateju9 @kate🌹 #itsnotarace (@kateju9) reported

    @Telstra Hello l have unboxed Telstra This complaint has been ignored

  • ajinnovator AJ (@ajinnovator) reported

    @Telstra Why can NBN take out my Telstra broadband how does that even make sense you might as well tell me that Vodafone can turn off my Telstra mobile service

  • ajinnovator AJ (@ajinnovator) reported

    @Telstra Why is NBN touching my cable lines?? I ask again what you’re saying makes no sense you are my service provider not NBN

  • itsrenatak Renata (@itsrenatak) reported

    Most of these companies I use like Apple, Telstra,Foxtel, TPG and other services send me some surveys and I ask them to have a customer service centre on the phone so you call up to ask simple little questions but most companies want you to use their online customer support