Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cockatoo Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cockatoo Creek, State of Victoria
Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Peter J. Coburn
(@PJCwasHere) reported
from
Pakenham East, State of Victoria
@NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Counselling With Coaching
(@ozcounsellor) reported
@Telstra why is my nbn so slow? How do I fix this ? Is anyone else experiencing super slow Telstra nbn? #ServiceNow
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marc brannan
(@BrannanMarc) reported
@Telstra should have been sent IN NOVEMBER! I work from home. Have a hefty bill from Vodafone due to having to hotspot for 10 hours a day. Complaint now lodged with ombudsman but due to the number of complaints they’re dealing with from Telestra customers I’ve been told to expect
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marc brannan
(@BrannanMarc) reported
@Telstra from them! Not sure where to go from here?? I work in customer service myself and find is shocking that a huge company like Telestra can get away with treating paying customers like they do. Absolutely appalled at how little Telestra care! To say you’ve added stress to
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marc brannan
(@BrannanMarc) reported
@Telstra Attempt to call back and 45 mins wait - no thanks. Three days later and still call back or response to my complaint nor any internet. Funny thing, am still waiting on someone from billing area to call me back since beginning of Jan and a modern to be received which
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Suburban Stocks
(@croydon_of) reported
So you thought Telstra customer service was hell on earth, may I introduce you to Foxtel? Literally designed to be as unhelpful and incompetent as possible. It's a work of art.
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Clinton Burkett
(@ClintonBurkett1) reported
@Telstra Do you mind if Telstra advises why their fraud team are so slow it takes them 7 months to close down an account and stop harassing someone / misusing their personal data when they knew from the get go (and confirmed back in June 2020) the account was fraudulent?
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Susan Newby
(@NewbyNewbys) reported
Hey @Telstra - little problem (and cannot even get to talk to a human on the phone)! My friend is a carer for a very elderly woman (95) who let her land line account lapse because of finding it hard to walk. She now wants to re-establish but we don’t know first point of contact!
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Davey
(@DaveyDorkyy) reported
@Telstra Sunday night had Wi-Fi drop out entirely, since then been running at abysmal speeds. Dropped from 45mb down and 15mb up to 5mb up/down.. this isn't the service I'm paying for.
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nope
(@tim07791053) reported
@Telstra ...if you don’t fix this I will leave Telstra with my wife and 4 children from your service.
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nope
(@tim07791053) reported
@NBN_Australia they were sending the nbn guy to the wrong (old address again. Telstra is impossible to get hold of. I have sent complaints and rang and msg them to fix but they won’t. Can you help please?