Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cockatoo Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cockatoo Creek, State of Victoria
Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@brendonriley I’ve tried to email you but unfortunately you have a restricted email address that can only be accessed in the Telstra network, It’s amusing I can email @Andy_penn the CEO but not you, You are the CEO of Telstra Wholesale hurry up and port my numbers TIO Tomorrow.
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richie 🤷♀️
(@richiejmoose) reported
from
Melbourne, State of Victoria
Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
@Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.
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Michelle Milton
(@michm) reported
from
Melbourne, State of Victoria
I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.
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Nudge
(@comEtweet) reported
from
Melbourne, State of Victoria
What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
@Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need
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GeoffroC 🏏🐶🥃🚗
(@geoff_craig) reported
from
Melbourne, State of Victoria
NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@telstra My internet has been extremely slow for 2 days now what is going on?
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GB 🏆
(@grantmarcbacon) reported
from
Melbourne, State of Victoria
@Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice
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Warwick J🍩nes
(@warwickajones) reported
from
Melbourne, State of Victoria
@WakeinFright @Telstra Unfortunately there’s no way. But if you use the My Telstra app and use the word “complaint” a lot, they’ll get someone to call you. Either that or move house. That got me my own private phone agent.
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Jen 🌼 (Morrison, the Goose Factor)
(@GasIsTheNewCoal) reported
@Telstra And this tells me nothing! For the first four days, they told me it wasn't an outage. Now it is,. Butt why is it still being investigated after 8 DAYS?
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Rob Kingston
(@RobKingston5) reported
@Telstra @dburner996 It's a total waste of time. They thought I was at a location 20 km from here. They sent me a map showing my location and I said "but that is not my location" and they said "yes it is" 🤔 if you argue with them they will hang up. Three times the same scenario has happened to me
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Sober in the Country
(@SITC_CEO_Shanna) reported
@HolbrookKym @Telstra It is infuriating beyond measure @HolbrookKym . Dozens of families isolated with zero signal. Can you even imagine how the elderly are coping ?? They’re not at all. They cannot navigate this at all. I am enraged.
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Stan Dupp on Trains
(@Philby34) reported
Hey @Telstra trying for over a week to activate a new sim for my mobile. Your contacts setup page keeps bombing out. Crap service in FNQ. No online help either. Plsd dm me if you can assist so i can give you sim number.
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Stewart
(@StewartJCarter) reported
@matt_piggott @Telstra It took me months to get a refund and many hours on the phone on hold. I haven't had a worse customer experience ever. I'm very happy with a lower priced service with better service now. Telstra just doesn't understand or care. Be prepared to be extremely patient!
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Glider Guy
(@GliderGuyy) reported
Telstra need to get it together, my internet is running at 1/20 of the speed it use to, and it was already bad enough It's gonna take 12 hours to upload a 10 minute video
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Kristy Maree
(@kmhunt2014) reported
@SITC_CEO_Shanna @Telstra Shanna it’s the same when Telstra goes down for Tingha/Bundarra. “Have you tried resetting your device?” “Have you taken the SIM out?” “It’s not showing a fault”. Try coming out and having a look 👀 @Telstra
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Sober in the Country
(@SITC_CEO_Shanna) reported
Dear @Telstra : dozens of families in Maules Creek are on day 4 with ZERO signal & we all keep getting told after hours on hold it’s not a “Telstra issue” ???? Can someone explain this? I’m guessing it’ll be your issue when it’s a crisis, and you’re liable? We need action. Now.
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Angry Nationalist 🔹
(@angrynationalis) reported
@Telstra Hey Telstra. today I have had three dodgy calls from a call centre overseas( Indian/pakistani sounding) pretending to be from you guys! I have an unlisted mobile & I'm also an Optus customer! Optus said you should do something about these fraud pranksters!
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Darren Skepper 💧
(@beaker_74) reported
@RedJules4 Give Dave Cameron time to come up with another leak about protecting workers whilst benefiting Telstra and the Nats and you never know, another pretend #fightclub might get him there :)