Telstra

Telstra Outage Report in Cockatoo Creek, Cardinia, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cockatoo Creek, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cockatoo Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cockatoo Creek, Cardinia, State of Victoria 01/17/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Cockatoo Creek, Cardinia, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cockatoo Creek, State of Victoria

Latest outage, problems and issue reports in Cockatoo Creek and nearby locations:

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • simonemonique28 Simone (@simonemonique28) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • SueDuke1 Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria

    @DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.

  • matthewpitcher MP (@matthewpitcher) reported from Melbourne, State of Victoria

    @Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.

  • SeanMcMM Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria

    @Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • PJCwasHere Peter J. Coburn (@PJCwasHere) reported from Pakenham East, State of Victoria

    @NBN_Australia Yeah, no changes at home. Problem is the network has been deteriorating for some time now! Probably @Telstra oversubscribed. Just rubbish now. So ripped off.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra They don't call them 'Service Interruptions'. You know the service is always crap and intermittent and you've failed to improve it despite months of calls. Stop conning people. The usual crap #Telstra infrastructure. 🖕🤡🤡 #ScottMorrison resign

  • markcurtis44 Mark Curtis (@markcurtis44) reported

    @Telstra Why can no one get this sorted out l can change providers and be connected today but telstra offer no help and no idea when l will be online, we can’t run our business and are still being charged for a service we can’t use

  • privateselect53 John salmon (@privateselect53) reported

    @Telstra I now been asking to fix the mobile internet for months now. The promise to ring and noone ever does . Nothing is fix . And i know noone been to the transmitter as I live beside it here where I live. This is discussing. No support for older people. We shouldn't have to call a mi

  • G_McDog 💉G McDog 💉 (@G_McDog) reported

    @Telstra when will the internet outage in Condamine St Balgowlah be fixed? It’s been a shocker since Tuesday 8th.

  • moresunshine_1 John Cas (@moresunshine_1) reported

    @AdamFowler_IT I had to relegate it to just supplying the wifi on the Telstra phones, and let it hang off a draytek, which has never collapsed because I redirected a couple of inbound ports. Every time there is a fault the support monkeys send you a new one even though the fault is not it.

  • markcurtis44 Mark Curtis (@markcurtis44) reported

    @Telstra I am a long term customer but if you can’t sort this out very quickly l am changing to someone else

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported from Melbourne, State of Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • PV_GotheBigRedV PV (@PV_GotheBigRedV) reported

    @Telstra why does your NEW Modem Gen 3 not connect to older iPads, we have an IPad Gen 4 and mini iPad and we get error message “unable to connect to network “ all troubleshooting has been done and iPads tested at another site and connects ? Other devices laptop 📱 XR iPad Gen6

  • maggieatlas Maggie Atlas (@maggieatlas) reported

    @abclandline Telstra how much govt funding do they receive to provide a service?? VS Telstra government owned & run in a Democracy accountable to the nations PEOPLE & the Profits ensured our Govt Coffers healthy Come on Aussies NATIONALIZATION LNP trashed the ALP NBN

  • ShaneBryan_IT 💧Shane Bryan (@ShaneBryan_IT) reported

    @Telstra OK 5 hours of live chat later, @Telstra agree to schedule a technician visit. Is this your idea of good customer service? 🤬 As soon as this is fixed, I'm moving to another ISP.