Telstra Outage Report in Collins Cap, Glenorchy, State of Tasmania

Anyone else having issues making and receiving calls on the @Telstra 5G network in Hobart?

@Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.

@Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...

FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.

@up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

Somehow @Telstra event messes things up when I’m no longer a customer.

Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!

@jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

@mana_sean Don't take any **** from these people I put up with telstra for years If NBN provides up to 50 mbits you have a right to have access to it There is lots of competition

@Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe

@Telstra My internet account has been overcharged for 4 years even though you've never provided the service I've been promised no

**** Telstra I just wanna watch Racer’s tage already

Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

@will8585 @Telstra @chunkybr0ther +1 terrible today

@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

@burgess_ag It never ends. Some days I can block 20-30, no exaggeration. Does my head in. Yesterday it was every version of fake telstra I've ever seen.

@Telstra hey, I’ve been unable to recharge my prepaid mobile for the last 2 days in the app, can you help?

@cathywilcox1 I answered my phone with :" Hello, Telstra help line, how can I assist you?" and the guy said :" No your not, I'm from Telstra." I laughed and said:" Why are you calling your own help line? Are you having issues? Can I help?" He got so flustered cause I kept offering to help him.

@Telstra You won't do Jack. You never do. I've been reporting this for 10 years and spoke to your rubbish techs who refer it upwards and never fix it. It's because you can't handle the number of customers, especially during business hours. #Testra is an incompetent ripoff. @ChrisMinnsMP

@JimmyPQuinn @Telstra I did use the app. That was the problem.

@KatyKray73 @overit_miss @JanSummersalt I usually read story time books to my kids in Telstra customer service Indian voice, but I might have to adopt this guy's accent and storytelling method instead.

@Telstra Thanks for your reply but I’ve done this a few times now, nothing changes.. Telstra has just become the most ‘unreliable’ network yet you charge a premium.

@Aussie_BB I can’t and wont fill it out because none of those silly words describe me. Words pulled out of thesaurus and slapped in a listicle isn’t a questionnaire. But I can answer here to a human that I have no problems with your service. It’s great! It is better than Telstra. The end 🔮

@Telstra I'm sure I'm not alone when I say Telstra treat existing customers with disdain

@Telstra my daughter has been waiting for her phone since 17 th Feb and just gets no resolution when she contacts you. Appalling customer service, spends ages trying to get through to anyone and when she does they hang up! Absolute shambles !!