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Telstra

Telstra Outage Report in Collins Cap, Glenorchy, Tasmania

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Collins Cap, Tasmania

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Collins Cap, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Collins Cap, Tasmania

The most recent Telstra outage reports came from the following cities: Hobart.

CityProblem TypeReport Time
Hobart Phone 28 minutes ago
Hobart Internet 22 days ago
Hobart Phone 27 days ago
Hobart Internet 1 month ago
Hobart E-mail 2 months ago
Hobart Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Collins Cap, Tasmania

Latest outage, problems and issue reports in Collins Cap and nearby locations:

  • leah_galvin
    Leah Galvin 🍎🍒🥑🥦🥕🌽🌰🍓🧀 (@leah_galvin) reported from Hobart, Tasmania

    @will8585 @Telstra @chunkybr0ther +1 terrible today

  • CountessAu
    💧Countess of Taswegia 🍸 (@CountessAu) reported from Hobart, Tasmania

    @Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

  • vzhwkd
    JOSH VZH (@vzhwkd) reported from Hobart, Tasmania

    @Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe

  • parisba
    Dr Paris (he/him) (@parisba) reported from Hobart, Tasmania

    Somehow @Telstra event messes things up when I’m no longer a customer.

  • _grassy
    Grassy (@_grassy) reported from Hobart, Tasmania

    @Telstra Only number I have. Have been talking to someone, putting through to someone else who can possibly help, now on hold.

  • leah_galvin
    Leah Galvin 🍎🍒🥑🥦🥕🌽🌰🍓🧀 (@leah_galvin) reported from Hobart, Tasmania

    @digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

  • She_Noob_
    SheNoob 🇦🇺🏳️‍🌈 | Bad Luck Charms 😏 (@She_Noob_) reported from Hobart, Tasmania

    Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

  • lowroader
    Scott Plimpton (@lowroader) reported from Hobart, Tasmania

    @jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

  • The_McJones
    Tim McJones (@The_McJones) reported from Hobart, Tasmania

    @JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

  • imo_weg
    Imogen Wegman (@imo_weg) reported from Hobart, Tasmania

    @Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...

  • annbag2
    💧Ann Sproule🔥 (@annbag2) reported from Hobart, Tasmania

    Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

  • myknittingwool
    myknittingwool (@myknittingwool) reported from Hobart, Tasmania

    @roberthartleyf1 @LesStonehouse @Narjen53 never happen the recession is coming @abcnews wake up abc sad you soon loose the abc and may be lots of jobs like telstra

  • annbag2
    Ann Sproule🌏🔥💧😷 (@annbag2) reported from Hobart, Tasmania

    FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.

  • parisba
    Dr Paris (he/him) (@parisba) reported from Hobart, Tasmania

    @up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

  • leah_galvin
    Leah Galvin 🍎🍒🥑🥦🥕🌽🌰🍓🧀 (@leah_galvin) reported from Hobart, Tasmania

    Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

  • VZH_7
    VZH 7 (@VZH_7) reported from Hobart, Tasmania

    **** Telstra I just wanna watch Racer’s tage already

  • suzanne_cass
    💧Suzanne Cass ☘️☘️🇮🇪 (@suzanne_cass) reported from Hobart, Tasmania

    @D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

  • parisba
    Dr Paris (he/him) (@parisba) reported from Hobart, Tasmania

    Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!

  • JohnMil37229625
    John Mills (@JohnMil37229625) reported from Hobart, Tasmania

    Starting to get pissed off with Telstra. Why do we pay for a service that very rarely reaches the down load speed you pay for. Is it a con. Is it a CRIME, is it false ADVERTISING.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • boozehiggo
    🏏Higgo🏏 🎗 (@boozehiggo) reported

    Dear @Telstra get your ******* **** together! I'm sick of **** ******* internet not working. I'm not in the ******* mood today!!! Get your head out of your ***!! 🖕🏻🖕🏻

  • DanBlacq
    Dan Black (@DanBlacq) reported

    @IanMcMi38908747 @ComicalEngr Reception is not an internet speed problem. Telstra has the most infrastructure, but there are websites to tell you the best provider in your area. Optus works best for me where I live.

  • lilyisthegr8est
    Lily (@lilyisthegr8est) reported

    Yo @Telstra sort your **** out. We tried to buy a modem because our old one broke in the move, you took out money and then cancelled the order because we don't have a modem plugged in yet?? we need the modem before we can plug it in wtf

  • IncrediblyBozza
    JAKE 🇦🇺 (@IncrediblyBozza) reported

    @blakey9and44 @Pink I am a Telstra Plus customer mate

  • Chiefy_Perth
    Louis van Graan (@Chiefy_Perth) reported

    @Telstra , I'm trying to recharge a prepaid mobile plan but your app says it's unable to process my credit card payment. I've tried with two perfectly valid cards both with funds available! Is their a problem your side?

  • TheRealBill700
    Bill (@TheRealBill700) reported

    @Telstra @Pink If we take your customer service and supply of what Telstra actually should do, its no surprise they can’t get a Pink concert organized

  • leftbrainstuff
    Ian Falconer (@leftbrainstuff) reported

    @bigblueboom @SpaceX 1.2Gbps is not common. Starlink is not the fastest service around. Why it works so well is route optimisation. Starlink ground stations have only a few hops to reach their pop in Sydney. Optus, Telstra and NBN all have 30 to 40 hops from my location in outer metro Adelaide.

  • aussie_unknown_
    Aussie_Unknown (@aussie_unknown_) reported

    @Telstra Yeah no doubt it’s resolved. There’s no more traffic.. pretty poor performance from Telstra. Especially since it’s just a gateway which then connects you to ticket master. Next time try queuing your customers.

  • GlennEd43149439
    Glenn Edwards (@GlennEd43149439) reported

    FFS I'm over telstra,banks, ergon energy using call centres. All morning I've tried to get telstra and ergon energy. I'm such a valued customer they will ignore you. Governments should tell these people use Australian people. Or Tax them sp high they won't make money

  • BeachmanJohn
    Beachman John (@BeachmanJohn) reported

    @SparkNZ Your coverage map is wrong. I’m roaming here from Telstra Australia. I have never been on 5G on your network in the past 2 weeks.