Telstra

Telstra Outage Report in Cooktown, Cook Shire, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cooktown, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cooktown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cooktown, Cook Shire, State of Queensland 03/29/2024 11:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidGulli Dave Gulli (@DavidGulli) reported

    @Telstra Yep, cant see an "add service" under the get help or services tab..

  • DJohto DantoJohto (@DJohto) reported

    @Telstra Hey Tanasha, called the JB hi-fi store today and I think they've called you guys to help fix it? It was still stuck in transit :(

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @Telstra a deeply entrenched, dysfunctional technical and corporate culture. Service teams are lovely. The billing and delivery platforms are cooked tho. 18 months to discover and correct a wrong email linkage I reported on the first call. Deep bureaucratic incompetence to the top.

  • xJasonPlays Jason (@xJasonPlays) reported

    @Telstra yeah was working when I was in an Uber to the airport but doesn’t work at the terminal. checked your status and seems there is an outage :/

  • NetZeroNicholas Nicholas Crowther (@NetZeroNicholas) reported

    @Telstra As a very frustrated business customer, I would also like to raise some issues with @Telstra’s management of orders. DM away, please…

  • DavidGulli Dave Gulli (@DavidGulli) reported

    @Telstra Tried that. They literally told me to ..hardware reset.. the device as a fix. Good way to close a ticket sla though.

  • billiejoe87 Paul M 🦘 (@billiejoe87) reported

    @Optus What a joke. Porting out to @Telstra tonight and cancelling my credit card with you guys so you cant debit me again. Absolutely pathetic company with pathetic service. #Floptus.

  • JerseyRidge Tony Stewart (@JerseyRidge) reported

    @agrobaz I have the same problem with my iPhone, Barry. The vast majority of my @telstra voicemails are delayed by hours or days. After reading this thread I performed the update to iOS 16.0.3 last night. 10am this morning I received a voicemail from 4:30 yesterday. So still not fixed.

  • AdlCeltics CelticsADL (@AdlCeltics) reported

    @WorldWideWob Doesn't interface with my Telstra TV box (Australia) any more. Chrome's not working. Tells me to select my "TV provider" but none available in my region. Emailed "Support" who were useless. My subscription ends next month.... deactivated auto-renew

  • Fredthedagg Warlock 🧙‍♀️ (@Fredthedagg) reported

    @Telstra just went into your store on Bourke st. Arrived 5pm. Waited at concierge for 20 mins to told I couldn’t get a new phone because it takes too long! I’m a long time customer and was going to sign another contract. There’s a Vodafone shop across the street