Telstra Outage Report in Coolac, Gundagai, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Coolac, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coolac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Coolac, State of New South Wales
Latest outage, problems and issue reports in Coolac and nearby locations:
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Hillary Wilde
(@hillariousmac) reported
from
Gundagai, State of New South Wales
@RadioNational @ACCAN_AU @Telstra @IDEASAU @Optus @VodafoneAU Talking clock / 1194 is an essential service for many Australians, especially those with low or no vision & receives 2 million calls per annum. Aghast that it has been switched off! #bringbackgeorge
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kupej
(@kupejj) reported
So I’m Moving 4 Mobile Phones From Telstra Thanks To Customer Service Being Absolutely FKN Rubbish
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Skyliee
(@SkylieWilde) reported
@Telstra My dad uses the google home as an alarm to wakeup for work (heaps early in the morning) I've had to set an alarm on my phone this past week and a bit incase the internet is not working.
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Skyliee
(@SkylieWilde) reported
@Telstra I've troubleshooted and tried turning it off at the modem, but it will still cut out multiple times a day. Lucky to get a solid hour where it doesn't stop working.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Benny H
(@GhostofBen22) reported
@wheelyweb @fictillius @Telstra Oh, Telstra's customer service is absolute rubbish 💯
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Dave
(@dmorg78) reported
@LJPatton @Telstra @andy_penn My poor parents were “upsold” by Telstra a few weeks back. Upgrading their mobile phones plans to more expensive ones and moving them to 4G internet instead of NBN to reduce overall cost. Doesn’t match their needs. Despicable, unconscionable behaviour. Ombudsman next.
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Laurie Patton is The Lucky General
(@LJPatton) reported
@Telstra @andy_penn No wonder customer service is so poor. There are apparently no managers in the call centre. I’d be asking tough questions of the executive in charge of call centres. Why no managers on deck? Who is running the place.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
It’s incredibly hard to criticise a large org, like @Telstra , when they employ across a large cultural population while, as a customer, it’s valuable to be understood and for guidance from support to be understandable and have decent grammatical structure.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@GhostofBen22 @fictillius @Telstra It’s not about the antenna pattern. It’s about a human who had a decent service that got worse but the cost grew. It’s not about the tech but about service and value and product value.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
@Telstra Yeah. Show a semblance of customer service. When a person answers your question about service satisfaction with an angry face why are you not immediately responding with asking them why? Are you that stupid that you don’t know that insanely obvious next step? Is that czar 101?